Z ultra back glass replacement - Sony Xperia Z Ultra

Hi all,
Got the zultra back glass replaced, but it seems it's not properly glued in.I can feel it when I gently push it.any suggestions on this, as Sony service centres won't officially work on z ultra anymore. Also, will this be a problem, as I have a put a back case,which is pretty tight and covers up most of the the sides.
Regards
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If you are not planning to take it apart, take some very thin double sided tape, and add some around the corners. bigger area to stick with will result being more tight. But then taking it apart again can lead to breaking the glass.

The glue is very easy to soften.
Heat the back side evenly with a hair dryer for five minutes and then pry a plastic tool in the edge and work your way along the side.
It will lift up very easy. The back first covered in glass, then a plastic panel underneath..perhaps there is something between this aswell.
The glass will not crack by removing it from the phone.
You can replace the glass which includes the tape trim. Or replace only the glue trim. And/or spread a layer of contact cement on the edge of the panel..
When I mounted the panel I did notice it did not sit very tight and that's why I remove the panel again and applied contact cement on the edge to complement the tape trim.
Back
http://www.ebay.com/itm/NEW-Back-Do...e-For-Sony-Xperia-Z-Ultra-XL39h-/391210059239
Glue/tape trim
http://www.ebay.com/itm/Back-Batter...e-for-Sony-Xperia-Z-Ultra-XL39h-/400970856273

Gautam_RamMohan said:
Sony service centres won't officially work on z ultra anymore.
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that's interesting. I contacted Sony Mobile to ask about having mine serviced to get a new battery and they said to send it in. They wouldn't/couldn't tell me how much it would cost to do (which annoyed me); and I haven't sent it in as I am not willing to make an open-ended commitment when that sort of thing should be a fixed-price service.

I'm from India, and here they have stopped servicing z ultra. They will replace it with hand set if available, that too if under warranty.
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Thanks guys, got it fixed for now
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Related

Battery Cover hairline cracks.

Is anybody having problems with hairline cracks on the battery cover. I have noticed that there are several hairline cracks in my battery cover. White. It's really hard to see but there are several hairline cracks in the coating not all the way through the plastic. Not to concerned because I ordered a replacement a couple of weeks ago just to be on the safe side. Just thought I would ask if anyone has this problem. You have to look closely expecially around the camera hole. Easier to spot on the white.
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yes my mates has cracked by the headphone jack!
yes i am also bewildered by the crack (just one only) in the side of the back cover, i have a good protective case.. i am very puzzled.. what's causing this?
dan_ep82 said:
yes my mates has cracked by the headphone jack!
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Same here, but I'm not sure if it happened when I dropped it underneath the car seat.
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There have been many complaints in Taiwan on mobile01.com from the battery cover cracking.... Its actually not the cover itself but the paint on the surface, happens on both white and blue.... u can only see in certain lighting and angles. It seems to happen if you flex the cover too much when u take it off... My way around this is to use a credit card to go around the edges to remove the cover instead of peeling it back
Yep same on my white one too
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I'll dig the instructions out when I get the chance and look but just wondering if Samsung have covered their own arses by giving you some warning or guide for removing cover.
Yeah, I have a crack between the headphone hole and the loud speaker, and it is causing the top right corner not to clip into the body properly. I have ordered a replacement back cover.
Yeah i noticed this too, I was bending the battery cover and this cased hairline cracks on the gloss paint on the outside of the battery cover. the plastic itself is fine, since its the same as the s2 cover which could literally be folded in half and go back to normal. but then again the black s2 cover didn't have any paint.
so bottom line is: the plastic of the battery cover is very flexible, but the gloss paint isn't and that's what cracks!
My laminate on the back panel started to peel so I sent the cover back for replacement (have a naked S III for a few days). Also the grip to putt it off at the top cracked.
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No cracks on my cover, had the phone for about a month. I guess I am probably more careful than you guys when I remove the cover because I have long nails (real ones ) and I don't want to break them (I learnt the hard way with with the S2 )
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http://www.phonearena.com/news/White-Samsung-Galaxy-S-III-having-build-quality-issues-too_id32229
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I also have a white s3 and have a crack on the cover that goes half way across the back. Did 2nd day with the phone. Not going to bother changing it, it dosnt affect anthing i hope:cyclops:

Gluing replacement screen, need help

Hey guys,
My last sk17i screen started to unglue on the bottom, under the back button, so I decided to glue it back, the the glue got under the capasitive sensor and my back button stopped working.
I brought another screen but it didnt come with adhesive that glued the screen to the case, so I got one from eBay that is 1mm thick.
It unglued on the button again so I when and got 3 diferent kinds of adhesives.
The problem is that when it glues on the bottom it unglues on the top and the side of the case doesnt seem to touch the adhesive either...is there a special kind of glue or another edhesive that I can use to repair this for once and for all?
Thanks for reading
Sent from my SK17i using Tapatalk
I just glued the far sides of the replacement screen to the phone and held it firmly together for half an hour. I user regular superglue I guess (here in the Netherlands it's called 'one-second glue'). Hope you'll fix your phone! Just don't let the glue reach the fragile interior of your phone.
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Tnhx Hagen.
Did you use adhesive at all? Or did you just apply the glue to the metal frame? Im askibg this because the glue might not be thick enough to fill all the gaps.
Again tnhx man
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Bump
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[Q]Wash my Z Ultra with soap?

My phone was a bit oily at the back glass and I decided to wash it with soap,can it be done?
Of course you can i did it multiple times.. But be aware though, that you don't apply it too much, just make it bubbly with your hand and scrub it with your hand. Plus be aware that oleophobic layer might get removed because of the soap.. But for the phone jtself, it will survive
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atrix2 said:
My phone was a bit oily at the back glass and I decided to wash it with soap,can it be done?
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Click to collapse
I wouldn't take to your device with soap. Also salt is bad news too...
The membrane is semi-permeable. Meaning there are microscopic holes in the water proof covering. soap and salt will make the holes larger, meaning water will get through.
yup, as per their site, the IP certification is valid only for fresh water submersion!
just be careful and you can try some lens cleaning solutions too

got my xperia z2 plastic looks worn out

So i don't know where to begin, i ordered a xperia z2 the day it was announced but i was also going on a vacation with my family, so i asked sony if i would get my phone before leaving, they said no so i assumed they cancelled my preorder, anyway when i got home i decided to order it again from a retailer instead of directly from sony, when i got it i noticed that it looked well worn out, the plastic had spots and bits where the color seemed to be missing the metal frame also had very light faint spots, so i decided to ask for a refund.
This time i decided to order directly from sony, but it turns out the first one i ordered did not get cancelled so i received two xperia z2's in the mail, so i opened one of them and noticed the same problem, the plastic looked worn out so i decided to open the second one same problem there.
So i wounder is this normal? it looks like someone polished down the texture the plastic has to be completely smooth, it's missing that rough like texture a little here and there, basically causing the plastic frame to have tiny bits being smooth in the shape of small lines so to put it simple, black or dark lines at the top of the frame.
one phone even has a cut in it so it looks like someone took a needle sized knife and sawed in the plastic frame, and one has the protective plastic film on incorrectly, exposing 1 cm of the phone itself.
if i were to be entirely honest it dosn't look very new or premium with these problems, but considering i have three of them with the same problem i guess it's normal, please note they are all worn down differently lines are at random places so nothing identicle.
What plastic are you talking about? The phone is aluminum and glass.
Don MC said:
What plastic are you talking about? The phone is aluminum and glass.
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Well, to be specific there is some plastic around the aluminum frame.
Surrounding the glass and the ports are plastic the middle band is aluminium.
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Mine is textured but consistent along the entirety of the device. On both my Z2 phone and tablet. It looks exactly like the stock photos you'll find on Google Images. If you have something else, I'd take it back. Not sure how it could be worn already unless someone used it for a drop test video and then returned it. Or its a manufacturing defect.

Self breaking glass?

So i have read rants on the Z1 having self breaking glass, and alittle on the ultra. Most of the threads on the ultra though have been, slight to moderate abuse (sat on)(backpack of stuff) causing breaks. Not the classic Z1 of "took phone out of front pocket". My normal routine is only having the phone in my front pocket when going from my desk to the car. Other than that its on my desk or left in my car (i hate walking around with a phone in my pants).
Mines coming this week and i kinda want to take some preventive steps, and wondering if sony really is replacing "not blown to bits" screens under warranty in at least the USA.
I hear it comes with a factory "screen protector" that you should leave on, and put another screen protector on top of it. Is that true or is the factory protector just the stock "tabbed" film that should be removed right after opening the box? I have a front/back screen protector coming, but wanted to know if i should peel off the factory one first.
nightanole said:
So i have read rants on the Z1 having self breaking glass, and alittle on the ultra. Most of the threads on the ultra though have been, slight to moderate abuse (sat on)(backpack of stuff) causing breaks. Not the classic Z1 of "took phone out of front pocket". My normal routine is only having the phone in my front pocket when going from my desk to the car. Other than that its on my desk or left in my car (i hate walking around with a phone in my pants).
Mines coming this week and i kinda want to take some preventive steps, and wondering if sony really is replacing "not blown to bits" screens under warranty in at least the USA.
I hear it comes with a factory "screen protector" that you should leave on, and put another screen protector on top of it. Is that true or is the factory protector just the stock "tabbed" film that should be removed right after opening the box? I have a front/back screen protector coming, but wanted to know if i should peel off the factory one first.
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one year in, and no glass breaking
your routine won't break the phone, i'm sure
screen protector, i have one on top of the anti shatter film provided with the phone, both front and back, and both scratched to hell, but too lazy to replace
Definitely put a aftermarket screen protector over the anti shatter film. The ASF is too soft, but is a pain in the arse to remove by all accounts
I've had my ZU for about 9 months now and have dropped it 3 times onto concrete, once without any screen proctor or case, the other two times has been with a wallet/flip case. The last time I dropped it the case even broke - still the screen is intact.
I too thought it wont happen to mine, till it really did, of course it's not self breaking glass for no reason, but more likely the most logical reason I could think of is, the stress accumulated from the daily use, a bit of pressure while in pocket, or backpack, along with the heat / cold temperature, whatever other bull crap from regular use, over a period of time, that stress cause the glass to be broken.
I pretty much babied my Z Ultra, have back casing, Glass M on the front, Skinomi on the back, never dropped, all in like new condition. Then last Sunday I was on my bike ride, put it inside my backpack, along with my wallet, then couple hours later, took it out from my backpack only to find the glass, under the M Glass screen protector, under the original ASF, has a hairline crack, and pretty much as good as brick, since it wont register any touch, I can see a call coming in, but cant answer it since the display doesnt work.
OP said it happens with Z1, I read that it happens with Z2, and it happens with my Z Ultra, so I think it's just something on their glass quality along with their full glass design, it is impacting a small number of them, not all, just small number, but still the problem indeed does exists.
But I still buy another Z Ultra in a heart beat without much thinking, as a matter of fact already got another one from expensys, with the price is so cheap now, the smoothness, the crisp display, the waterproofness, it still worth every penny.
Mine broke in the pocket, and so did others.
It can break. But with that said, the risk yours will break in the pocket with no abuse is small.
Sony aren't very consistent in handling these cases. Sometimes they get it fixed on warranty, sometimes they're not. But if you get a first negative answer just send in a complaint and they might turn around (as in my case).
I just got mine back. I had the asf removed on the previous one, I'm not taking it off now. And I'm doubling up with tempered glass protectors.
i personally recommend removal of the anti shater layer, if you live in humid climates, as it can cause the residual moisture and oils from your fingers to cause key presses. i had a bad issue with this till i spend an hour with a razor blade removing it.
some people also claim that removing the layer voids your warranty, but i had the phone replaced about a month back with my extended warranty and had no issues with replacement regardless of having the film removed.
boystuff said:
i personally recommend removal of the anti shater layer, if you live in humid climates, as it can cause the residual moisture and oils from your fingers to cause key presses. i had a bad issue with this till i spend an hour with a razor blade removing it.
some people also claim that removing the layer voids your warranty, but i had the phone replaced about a month back with my extended warranty and had no issues with replacement regardless of having the film removed.
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There is so much wrong with this post.
boystuff said:
i personally recommend removal of the anti shater layer, if you live in humid climates, as it can cause the residual moisture and oils from your fingers to cause key presses. i had a bad issue with this till i spend an hour with a razor blade removing it.
some people also claim that removing the layer voids your warranty, but i had the phone replaced about a month back with my extended warranty and had no issues with replacement regardless of having the film removed.
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Click to collapse
i live right on the equator, and have not had any problems with this (i also use a screen protector on top of the antishatter film). do you mean to say by removing the anti-shatter film, the glass doesn't pick up any fingerprints and oil? a screen can only be oleophobic for so long.
To those who have had the screen crack in their pockets: were you using a hard case to provide rigidity to the device?
I also just received a Z Ultra and read through the massive threads on Sony's forums on these problems. It just seems the device is so thin it has too much flex in the pocket. I'm even hesitant to use the leather flipstyle case if it doesn'tt provide enough rigidity.
I'm thinking maybe the aluminum bumper case with GlassM protectors on both sides would work nicely together. Hopefully the aluminum won't degrade the signal quality too harshly.
luceri84 said:
To those who have had the screen crack in their pockets: were you using a hard case to provide rigidity to the device?
I also just received a Z Ultra and read through the massive threads on Sony's forums on these problems. It just seems the device is so thin it has too much flex in the pocket. I'm even hesitant to use the leather flipstyle case if it doesn'tt provide enough rigidity.
I'm thinking maybe the aluminum bumper case with GlassM protectors on both sides would work nicely together. Hopefully the aluminum won't degrade the signal quality too harshly.
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Those hair thin aluminum bumper cases wont do squat, the thick glassM m shields wont do squat. The device is just too long and think. Your best bet is to treat it like a full size tablet. Dont sit with it in your pocket, dont put it in your bag without being in a separate compartment. The poor thing is like 1/4" thick and made out of aluminum and glass. I still dont know why they choose this glass. I can take my droid incredible with gorilla glass and pound the screen on the corner of a desk over and over, no scratches. This sony phone just doesnt have any flex for the glass.
I just through an iLLumiShield on the front and back so i can throw it on the table and not worry about scratches.
nightanole said:
Those hair thin aluminum bumper cases wont do squat, the thick glassM m shields wont do squat. The device is just too long and think. Your best bet is to treat it like a full size tablet. Dont sit with it in your pocket, dont put it in your bag without being in a separate compartment. The poor thing is like 1/4" thick and made out of aluminum and glass. I still dont know why they choose this glass. I can take my droid incredible with gorilla glass and pound the screen on the corner of a desk over and over, no scratches. This sony phone just doesnt have any flex for the glass.
I just through an iLLumiShield on the front and back so i can throw it on the table and not worry about scratches.
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Click to collapse
But if flex is the issue then wouldn't a solid metal frame that doesn't bend around the perimeter of the phone rectify such concern?
luceri84 said:
But if flex is the issue then wouldn't a solid metal frame that doesn't bend around the perimeter of the phone rectify such concern?
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Yes but the aluminum bumper case is very flimsy stamped aluminum. You would need something with zero give like aircraft grade. An aluminum or plastic shell would be the way to go, but That bumper case is just to prevent chiping of the sides, and give a mm lip when laying the phone on its front/back.
I just use a rubber back cover and THAT'S IT. No problems for me. And yes i keep it in my jeans' pocket most of the time. It does hinder my movement a little though
Sent from my C6802 using XDA Premium 4 mobile app
The better way to deal with the size is not to put in jeans pocket. In winter, jacket pockets I guess are ok. In summer, I guess the best way would be to buy a camera bag or something for this. I think that would solve this problem.
I just got the phone and I am kinda surprised to see how thin it is. Definitely not a phone you should stress too much.

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