Can anyone help me, my Lumia 920 suddenly blackout. I didnt install anything in the last 6mths, only use it for working. I already try to soft & hard reset but it still bricked. After the logo Nokia appears a logo like this "", then it's looping back to the start over & over. It only stop till battery drop.
Does my phone got a virus or something worse... I'm trying to hard reset w/ pc by now, can anyone help analyzing my Lumia 920 problems.
Thanks guyz...
Please try doing a soft reset (press and hold vol- and press on/off). If not successful, use windows device recovery tool for a system recovery. If the device is not recognized, even "unrecognized phone" mode, try to switch on pressing vol+ key and use wpinternals or thor2 for flashing.
Best regards,
Joachim
Ok, u'll try it. Thanks bro JoachimP...
Sent from my SM-G935F using XDA-Developers mobile app
It doesnt work at all, already using windows recovery tools and install win mo and it stuck on Nokia logo by now.
Anybody can help me, I like my Lumia 920 so much even though I already buy S7 edge...
Sorry for yor problems... Does your PC recognize the phone? Please have a look at your device manager (I assume you are using a windows PC) and watch which device driver is installed. Be patient and allow a device driver to be downloaded and installed.
Did you carefully apply all stati WDRT asked? Unrecognized phone, reattach and so on?
Please refer also to http://forum.xda-developers.com/windows-phone-8/development/help-programmer-unbrick-jtag-t3082592.
Also try to open a command prompt as an administrator, change to the WDRT program subdirectory and run thor2 -mode rnd -readphoneinfo.
If your phone is not recognized, change USB cable, USB Port, PC.
If your phone shows after booting a message like "Unable to find a bootable option", device is broken although you may find different answers and solutions.
Best wishes,
Joachim
please don't worry, you can unbrick this phone by jtag programmer. just find it in your city, it will cost a beer)
Related
I'm in trouble guys, i can only go to the bootloader and the hard reset menu.
When I turn ON the phone, it just goes to the "windows mobile 7" screen and then it restarts and do it all again.
What should I do??
I tried to flash but the mobile device center does not detect it and so it doesn't do a USB Conection...
So, I basicaly can't do anything....
Please help
rpincho said:
I'm in trouble guys, i can only go to the bootloader and the hard reset menu.
When I turn ON the phone, it just goes to the "windows mobile 7" screen and then it restarts and do it all again.
What should I do??
I tried to flash but the mobile device center does not detect it and so it doesn't do a USB Conection...
So, I basicaly can't do anything....
Please help
Click to expand...
Click to collapse
Dear,
Seems that your phone is bricked.
Use Y cable method that will solve all
drivers
I think i can do it by WMDC but, i can´t install something called "Qualcomm CDMA Technologies MSM" driver...because the windows does not found the driver online.
I already searched everywere but i can't do it.
It was suposed to it buy it self when I connect the phone to the pc.
Please help
rpincho said:
I'm in trouble guys, i can only go to the bootloader and the hard reset menu.
When I turn ON the phone, it just goes to the "windows mobile 7" screen and then it restarts and do it all again.
What should I do??
I tried to flash but the mobile device center does not detect it and so it doesn't do a USB Conection...
So, I basicaly can't do anything....
Please help
Click to expand...
Click to collapse
Not to worry try Y Cable Gold Card Method
Hi there peeps!
My Xperia Z2 has gone into a bootloop, with no recovery, no boot logo, not registering ADB / fastboot drivers anymore.. BUT.. the buttons seems to work, so i may reboot it some different ways. The only indication of life it got, is the red light when booting.
Someone want to tag team with me to find the solution?
Donation will be gived to a working solution
Best regards!
There is no solution for this atm. The best way to fix it is to send it to the service center.
kimocoder said:
Hi there peeps!
My Xperia Z2 has gone into a bootloop, with no recovery, no boot logo, not registering ADB / fastboot drivers anymore.. BUT.. the buttons seems to work, so i may reboot it some different ways. The only indication of life it got, is the red light when booting.
Someone want to tag team with me to find the solution?
Donation will be gived to a working solution
Best regards!
Click to expand...
Click to collapse
I may have a solution. Red light usually means it cannot boot the kernel.
I have a simple fix. Follow this guide and make sure to download the firmware of your exact model and current software version number.
When you get to this step, on the right side don't check anything under 'WIPE', leave them blank. And under 'EXCLUDE', check everything except 'KERNEL'. Leave Kernel blank and the rest under exclude check them.
Proceed and press 'volume down' and connect the usb cable at the same time. Let the flash finish and boot the phone back up. Let me know how it goes.
Thanks! I'm trying your solution now, but i dont think it works... none of the drivers are either so. Give me some hours, i will walkthrough here
I can say, it is NEARLY dead i would think, but there must be a way somehow..
Yeah, this will not work.. It gets stuck on "HOLD THE VOLUME DOWN + PLUG THE CABLE" and both ADB and Fastboot are missing so.. It won't do anything there. Holding the Volume UP + Power reboots (that works for some reason). And the orange reboot button in the charging is working but nothing that will help me i think.
kimocoder said:
Yeah, this will not work.. It gets stuck on "HOLD THE VOLUME DOWN + PLUG THE CABLE" and both ADB and Fastboot are missing so.. It won't do anything there. Holding the Volume UP + Power reboots (that works for some reason). And the orange reboot button in the charging is working but nothing that will help me i think.
Click to expand...
Click to collapse
When the device is connected in flash mode (USB + Vol down), go to device manager and see if the device is there (may be called 'Xperia Z2" or "Unknown Device", right click and go to properties and update drivers to this. Update me how it goes. I had the EXACT same issue and it took me some time to resolve, by solving the drivers issue you can flash the kernel again without losing data.
If that doesn't work, install these drivers: http://forum.xda-developers.com/showthread.php?t=2588979
Hi!
When my went to Bootloop the only thing that woked was using sony's Pc recovery tool.
sony's Pc recovery tool
Hope this helps you out
Try Software repair on the new Xperria Companion
http://support.sonymobile.com/global-en/xperiaz2/tools/xperia-companion/
Both Sony Companion and Sony Emma are not registering the devices, but after fiddling around with VOLUME UP, VOLUME DOWN and lots of trying, at some point the device manager finds a unknown device. "hiredantispammer" may got the solution, but i will try all posted solutions right away! Post update soon
1. On "VOLUME DOWN + PLUG" the Device Manager refreshes, and the Z2 got the "red light" -- but Device Manager does not show any connected devices nor drivers needed.
2. The Sony Companion does not find the device either.
But.. i was reading about some Windows 10 driver problems, so i will try switch to Windows 7 x32 to ensure the drivers are working correctly.
Another thought.. Is it some way to put a "update.zip" on a sdcard for force installation of new kernel or anything?
Yeah, the solution is right. Hopefully Win 7 solves your driver issues. I had to reformat my laptop and install Win10 again because of driver issues when I have the exact same issue as you. Hope you get your phone working again!
Sent from my D6503 using XDA-Developers mobile app
And no, there's no other safe way to reflash the kernel. Even with an unlocked bootloader, you need fastboot drivers.
This worked for me.
Grab your original cable and make sure the phone is charged to st least 80%.
Start the pc companion and the repair program.
Hold the down key and connect to the computer.
In around 20 minutes the phone is repaired
Hope this helps.
It is important to use proper cable and not any old thing laying around. Mine would not connect until i got the original one.
Ah, charge your device fully. Reboot Windows 10 in safe mode and disable driver signature. Install device drivers. Use Sony PC companion or flashtool to fully reflash the right firmware for you device. You are still able to turn it off and on, so it should work if you do it right.
Best to first flash just the kernel and see if it boots, if it doesn't since you have the firmware files, flash everything and don't wipe data.
Hello (i know my english is terrible but i need help)
i have bought not long ago BV6000 and i use format option in SPflash tool (not exept bootloader, i pick format all). After this phone is dead. No respond for charging, not respond when i connect him to computer. When i connect phone to computer and push volume + button computer start see phone for 1 second, then again he disappear for +-5 second and next time he start seen and again, again....
Is any method to bring back to life this phone or only producer can help me?
When i format phone i lost IMEI numbers or IMEI should be still saved in phone?
Emik3 said:
Hello (i know my english is terrible but i need help)
i have bought not long ago BV6000 and i use format option in SPflash tool (not exept bootloader, i pick format all). After this phone is dead. No respond for charging, not respond when i connect him to computer. When i connect phone to computer and push volume + button computer start see phone for 1 second, then again he disappear for +-5 second and next time he start seen and again, again....
Is any method to bring back to life this phone or only producer can help me?
When i format phone i lost IMEI numbers or IMEI should be still saved in phone?
Click to expand...
Click to collapse
When you do the volume up thing, in fastboot, do you see your device?
RAZERZDAHACKER said:
When you do the volume up thing, in fastboot, do you see your device?
Click to expand...
Click to collapse
Yes computer see my device but only for 1 second. When i hold volume up all time computer see my device for +-1 second and then my device disappear for +-5 second and then again from begining 1 second see......
When i push volume + for short time, computer see device for 1 second and then device disappear.
And when i try flash my phone by using SPflash tool, proces start and get error at start cause device disappear.
This phone have Android Marshallow.
Oh i read some topics. When i try run device in fastboot mode the device dont turn on, nothing happend.
Emik3 said:
Yes computer see my device but only for 1 second. When i hold volume up all time computer see my device for +-1 second and then my device disappear for +-5 second and then again from begining 1 second see......
When i push volume + for short time, computer see device for 1 second and then device disappear.
And when i try flash my phone by using SPflash tool, proces start and get error at start cause device disappear.
This phone have Android Marshallow.
Oh i read some topics. When i try run device in fastboot mode the device dont turn on, nothing happend.
Click to expand...
Click to collapse
Alright, with this one second, have the "fastboot reboot-bootlaoder" command ready and then, when it sees it, immediately hit enter. Report results.
RAZERZDAHACKER said:
Alright, with this one second, have the "fastboot reboot-bootlaoder" command ready and then, when it sees it, immediately hit enter. Report results.
Click to expand...
Click to collapse
Dam, i cant add picture.
When i try use this command after installing adb i see in cmd waiting on any device and when i connect phone nothig happend, still waiting.
I will try on another computer. I have computer with windows 10, in cmd i have waiting for device after write "fasttboot reboot-bootloader" command but phone is seen like communication port (com 1). Anyway i have instaled drivers for this phone (for normally working, and they are not drivers for this phone on windows 10)
Before i have pick in SPflash tool:
Format--->auto format flash---->format whole flash
so i think bootloader is formated and he need recover or reinstal
On computer with windows 7 is this same but in device menager he see phone named "MTK USB Port" in cmd after use reboot bootloader command cmd all time waiting for device.
I have installed MediaTek PreLoader USB VCOM Port but device dont use this drivers, when i connect the device use MTK USB Port or is added like new port.
Yup, but i dont want firmware update but i need firmware repair cause i get phone with bugged firmware and factory default settings not help.
Blackview BV6000 Flashing Android 7.0
Follow the link below if you wish to #FLASH your #BLACKVIEW #BV6000 with the latest official #Android 7.0 #NOUGAT firmware..
https://dreamworks75.blogspot.in/2017/08/rom-flashing-guide-blackview-bv6000.html
Hi all, I will try to be as detailed as possible.
I have a MetroPCS LG MS323 which I bought as a second phone to use when I travel as my regular phone is CDMA and I wanted a GSM phone that I could use with a sim card. While on an overseas trip I paid a cellphone place to unlock the phone so I could use other carriers' sim card, it was working fine since then. However, as I don't use the phone on a regular basis it ended up sitting and the battery lost its charge. When I tried to charge it by usb, it started bootlooping (vibrate, LG logo, repeat). After that I pulled the battery and charged it using an external charger. The phone is not rooted. I tried the factory reset key combo, but it gets stuck on the screen which says factory reset processing........ endlessly. I tried to download kdz file and flash with LG flash tool but phone cannot get into download mode. When I press vol key and plug usb cable, it says LOADING.......... press volum up key until download mode starts But it gets stuck there and download mode never starts.
I downloaded adb and fastboot to a Windows 7 laptop, and LG drivers, but when I connect phone and open a terminal adb devices shows no phone connected.
I also downloaded Laf.img for this phone and Laf recovery tool for Windows but again I cannot seem to get computer to see the phone. If I try to use the tool it says "waiting for device"
One difficulty is to trying to plug phone to computer the right way.
Most of the threads say to have phone in battery charge mode with usb debugging enabled, but I can't select any settings if the phone is bricked.
If I just plug the phone to usb when it is turned off it shows a picture of battery but no sign of charging, and computer doesn't detect phone.
If I plug phone to usb first, then hold vol and power key the LG logo will go black and it vibrates, in that case sometimes the Windows laptop will see 2 folders, verinfo and image.
When I plug usb cable to Linux computer and phone is off, same thing just picture of battery but terminal only shows sda1 sda2 sda3 etc no sdb no sdc just like not detected.
If I hold vol down then plug usb it vibrates and stuck on LG logo.
I have also tried to plug usb, then press vol down and power until phone vibrates, then try to let go buttons before LG logo shows up. but it doesn't mount.
If I hold vol up and power, then plug usb. it vibrates and goes to LG logo.
Last night somehow I got it to mount on the linux computer but the file manager was going crazy opening multiple windows and a list of folders would show up for a second, disappear and reappear as if the system was trying to read the folders but having difficulty. Today I am not able to get it to mount.
I have downloaded a linux livecd with adb and fastboot, I haven't tried it yet because I am not sure the path to flash an img file from a different directory on the hard drive on the windows laptop.
I have downloaded aboot.img but don't know how I can flash it if I can't see the phone on any computers.
I have spent days searching for solutions but have not seen the exact same problem, other threads suggest things but often the symptoms are slightly different or with a different phone. So, first of all I need to know what kind of brick I have, because other solutions I have seen posted for completely black screen, or phone detected as qhsusb qualcomm etc. which seems like a different problem.
So the 2 main things are 1, to know which kind of brick because many of the solutions I see posted seem like a different problem.
second, what is the best way to plug to computer so I can see the phone?
I burned a live CD of FWUL and ran adb from linux, still says adb devices nothing shows up. usb cable is plugged in and phone is turned off. Am I doing this wrong? I held down power and vol down until phone vibrates and LG logo appears. adb devices - "list of devices attached" still has nothing showing.. I don't know why even in Linux I can't see any device attached. Also I tried with pressing vol up and power until phone vibrates.
ls /dev/sd* only shows sda sda1 sda2 etc
I have also looked at past threads about unlocking the L70 bootloader, but the bootloader.zip no longer links and the phone does not have busybox installed.
I tried to see it Windows Device Manager but it does not show up anywhere.
This probably won't help, but, when you're at this point, you'll try about anything.
Did you fully install the LG drivers on your PC? Obvious seeming question. I was doing an old Droid Bionic a couple months ago and didnt' switch the USB modes (charging, media, file transfer, whatever it had) to each mode before modding .
As a result, I bricked that Droid bad. It took me almost a week and a half to restore it. I'm not sure if LG drivers work the same way, though I've worked on plenty of them. I think I have an LG Leon still in the scrap heap as a result of trying to replace a cracked digitizer that was bonded to the LCD. If anyone needs parts for one, I've got em, cheap I think that's an MS345 if I recall.
equitube said:
This probably won't help, but, when you're at this point, you'll try about anything.
Did you fully install the LG drivers on your PC? Obvious seeming question. I was doing an old Droid Bionic a couple months ago and didnt' switch the USB modes (charging, media, file transfer, whatever it had) to each mode before modding .
As a result, I bricked that Droid bad. It took me almost a week and a half to restore it. I'm not sure if LG drivers work the same way, though I've worked on plenty of them. I think I have an LG Leon still in the scrap heap as a result of trying to replace a cracked digitizer that was bonded to the LCD. If anyone needs parts for one, I've got em, cheap I think that's an MS345 if I recall.
Click to expand...
Click to collapse
Thanks, yes I had installed latest LG drivers LGMobileDriver WHQL Ver 4.2.0 before trying to flash .kdz file.
A tiny bit of progress to report, after getting a perfect timing to release the power and vol down keys I was finally able to connect to Windows machine. while waiting for drivers to install it was detected as QHSUSB_BULK in device manager, after drivers loaded now it is listed as LGE AndroidNet USB Serial {port (COM4). However when I run adb I still cannot see an attached device. I will look at solutions for the specific type of brick problem which has now been identified.
fofopuka said:
Thanks, yes I had installed latest LG drivers LGMobileDriver WHQL Ver 4.2.0 before trying to flash .kdz file.
Click to expand...
Click to collapse
What I meant was after initially installing the drivers did you switch the USB mode on your LG to all possible settings? Some drivers (like Moto) install more functions only when first called. you'll know if you switch from say charging to MTP or RNDIS you'll see driver install reopen.
also when you first ran ADB and plugged in the phone you probably should have seen more drivers install.
Forgive me if I seem to insult your intelligence. I'm an IT pro w 30 yrs in tech and I didn't know about the multi driver USB functions.
Tom Sgt aka Rootjunky has a good video on this that i initially didn't watch figuring I'd been installing drivers forever. 5 more minutes of watching it would have saved near 40 hrs of work and research
and when r
equitube said:
What I meant was after initially installing the drivers did you switch the USB mode on your LG to all possible settings? Some drivers (like Moto) install more functions only when first called. you'll know if you switch from say charging to MTP or RNDIS you'll see driver install reopen.
also when you first ran ADB and plugged in the phone you probably should have seen more drivers install.
Forgive me if I seem to insult your intelligence. I'm an IT pro w 30 yrs in tech and I didn't know about the multi driver USB functions.
Tom Sgt aka Rootjunky has a good video on this that i initially didn't watch figuring I'd been installing drivers forever. 5 more minutes of watching it would have saved near 40 hrs of work and research
and when r
Click to expand...
Click to collapse
thanks, I found his video for the G2 and no, I have never seen that with the drivers before! good to know. You can't insult my intelligence because most of this is over my head and I'm just trying to follow stuff I found with Google on XDA......
I downloaded and installed the Qualcomm drivers to try and identify if I have the 9006 or 9008 variety brick. However now when I plug in the phone Windows waits to install drivers, then says successful, when I look in device manager now I can't find the phone. But I did notice on the taskbar now there appears an icon named "intel graphics media accelerator driver for mobile" perhaps that is the driver Windows assigned to it? Device manager does have Intel Graphics Media Accelerator under display adapters. The other weird thing is that now it shows the battery as charging, which it never did the other times I plugged it into usb.
fofopuka said:
thanks, I found his video for the G2 and no, I have never seen that with the drivers before! good to know. You can't insult my intelligence because most of this is over my head and I'm just trying to follow stuff I found with Google on XDA......
I downloaded and installed the Qualcomm drivers to try and identify if I have the 9006 or 9008 variety brick. However now when I plug in the phone Windows waits to install drivers, then says successful, when I look in device manager now I can't find the phone. But I did notice on the taskbar now there appears an icon named "intel graphics media accelerator driver for mobile" perhaps that is the driver Windows assigned to it? Device manager does have Intel Graphics Media Accelerator under display adapters. The other weird thing is that now it shows the battery as charging, which it never did the other times I plugged it into usb.
Click to expand...
Click to collapse
have you seen this thread.
https://forum.xda-developers.com/showthread.php?t=2773123
it has the firmware for your model links to drivers and the LG flash tool, (which is warned against newbies (what the hey, it can't get much worse, we were all newbies once, )
Can you boot into fastboot? if so, you could flash the firmware with that.
equitube said:
have you seen this thread.
https://forum.xda-developers.com/showthread.php?t=2773123
it has the firmware for your model links to drivers and the LG flash tool, (which is warned against newbies (what the hey, it can't get much worse, we were all newbies once, )
Can you boot into fastboot? if so, you could flash the firmware with that.
Click to expand...
Click to collapse
Hi, yes although those links no longer work I have found the drivers and flashtool elsewhere. If I try to run flashtool it cannot see the phone. I cannot get into fastboot, and download mode won't load. I cannot see the phone on any Linux machine. The most I can do it see the phone as E: Qualcomm MMC storage USB device in Device Manager, but no other details. Explorer can see 2 folders, image and verinfo. Is there anything I can do with these folders in Windows? adb and fastboot run from terminal still do not list any attached device. Windows did a search for drivers for QHSUSB_BULK, although in device manager it still says LGE AndroidNet USB Serial Port (COM5).
What I really want to do at this point is push aboot.img to the phone, but for some reason I can't access the phone with Linux or adb. maybe because it did not have usb debugging enabled before it bricked. So many of the threads I have seen require a working phone to implement the steps, is there any way to enable usb debugging when the phone doesn't work?
fofopuka said:
Hi, yes although those links no longer work I have found the drivers and flashtool elsewhere. If I try to run flashtool it cannot see the phone. I cannot get into fastboot, and download mode won't load. I cannot see the phone on any Linux machine. The most I can do it see the phone as E: Qualcomm MMC storage USB device in Device Manager, but no other details. Explorer can see 2 folders, image and verinfo. Is there anything I can do with these folders in Windows? adb and fastboot run from terminal still do not list any attached device. Windows did a search for drivers for QHSUSB_BULK, although in device manager it still says LGE AndroidNet USB Serial Port (COM5).
What I really want to do at this point is push aboot.img to the phone, but for some reason I can't access the phone with Linux or adb. maybe because it did not have usb debugging enabled before it bricked. So many of the threads I have seen require a working phone to implement the steps, is there any way to enable usb debugging when the phone doesn't work?
Click to expand...
Click to collapse
Of course, I had forgotten about that. In order to use fastboot, most flashing tools, you HAVE to have USB debugging on.
There are occasional ways around this, though they are few. I do seem to recall oding it on that LG Leon. OR it may have been a Moto e or G, let me look back at previous threads i've asked for help in.
(Hmm, perhaps taking notes, or just leaving a webcam running while I'm doing a new device might be valuable in the future, I think with remarkable hindsight.) :cyclops:
---------- Post added at 02:28 AM ---------- Previous post was at 02:26 AM ----------
And no, you can't do anything to Android files in Windows, except see them. they are generally a different file system
One of the difficulties is just plugging it to a PC. 9 out of 10 times it is not recognized and nothing happens. So far the only way that seems to occasionally work is to plug the usb cable to the Windows 7 laptop, hold vol down and power, release both as soon as it vibrates. Most of the time I can't get it timed exactly right, but if I'm lucky sometimes Windows will detect the usb connection by following these steps. If I try on a Linux machine nothing happens, phone stays invisible. The most I've gotten with Linux is to charge the battery, but will not mount.
It is just a stock phone, not rooted, no busybox, no developer options enabled.
Its my first time here, and i work with phone's.
First time i have that problem and sorry my english, i'm brazilian guys, i promise, i'm doing my best.
When my client make update in your phone, moto g 7 play (XT1952-2)i dont know why, he told me what when restard your phone, dont turn on more. i want mean, the phone power on, but, he doens't start.
i will describre the error
Start up failed:
your devices didn't start up sucessfully
use the software repair assistant on computer
to repair your device.
connect your device to your computer to get the software repair.
AP fastboot Flash mode (secure)
No bootable A/B slot
Failed to boot linux, falling back to fastboot
Fastboot reason: Fall-through from normal boot mode.
I try make what they say, but i have one trouble....
I donwload the program for repair and driver usb from site da motorola.
install the driver and reboot my computer, when i put my usb in my computer, he dons't install the driver.
Unknown USB device (Device Descriptor Request Failed)
i really dont know what do, i try everything, nothing solved my problem...
athelstanateu said:
Its my first time here, and i work with phone's.
First time i have that problem and sorry my english, i'm brazilian guys, i promise, i'm doing my best.
When my client make update in your phone, moto g 7 play (XT1952-2)i dont know why, he told me what when restard your phone, dont turn on more. i want mean, the phone power on, but, he doens't start.
i will describre the error
Start up failed:
your devices didn't start up sucessfully
use the software repair assistant on computer
to repair your device.
connect your device to your computer to get the software repair.
AP fastboot Flash mode (secure)
No bootable A/B slot
Failed to boot linux, falling back to fastboot
Fastboot reason: Fall-through from normal boot mode.
I try make what they say, but i have one trouble....
I donwload the program for repair and driver usb from site da motorola.
install the driver and reboot my computer, when i put my usb in my computer, he dons't install the driver.
Unknown USB device (Device Descriptor Request Failed)
i really dont know what do, i try everything, nothing solved my problem...
Click to expand...
Click to collapse
You can check here
https://forum.xda-developers.com/g7-play
To see if there are any similar posts.
You installed Moto usb drivers?
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039
You could try Google usb drivers
https://developer.android.com/studio/run/win-usb?hl=vi
Sent from my Moto E (4) using Tapatalk
Download and read the manual for that moto phone. And then try a factory reset. Good luck to you.
sd_shadow said:
You can check here
https://forum.xda-developers.com/g7-play
To see if there are any similar posts.
You installed Moto usb drivers?
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039
You could try Google usb drivers
https://developer.android.com/studio/run/win-usb?hl=vi
I already make all that things and nothing working. i dont know what**** happening, its like, my phone doens't give information about the phone, you know what i mean?
Click to expand...
Click to collapse
Images of device......
athelstanateu said:
Its my first time here, and i work with phone's.
First time i have that problem and sorry my english, i'm brazilian guys, i promise, i'm doing my best.
When my client make update in your phone, moto g 7 play (XT1952-2)i dont know why, he told me what when restard your phone, dont turn on more. i want mean, the phone power on, but, he doens't start.
i will describre the error
Start up failed:
your devices didn't start up sucessfully
use the software repair assistant on computer
to repair your device.
connect your device to your computer to get the software repair.
AP fastboot Flash mode (secure)
No bootable A/B slot
Failed to boot linux, falling back to fastboot
Fastboot reason: Fall-through from normal boot mode.
I try make what they say, but i have one trouble....
I donwload the program for repair and driver usb from site da motorola.
install the driver and reboot my computer, when i put my usb in my computer, he dons't install the driver.
Unknown USB device (Device Descriptor Request Failed)
i really dont know what do, i try everything, nothing solved my problem...
Click to expand...
Click to collapse
Send Images of Describing Problem of given device. And Try to flash it using QPST tool..
But just send your device screenshots indicating on computer..
Just go to device manager, Select given device and go to its details tab and send its "Hardware IDS" Property screenshot here.
I will tell more, what to do when you will reply to me... Hope i will understand your problem and try to resolve it by helping you...:good:
Ashutosh1358 said:
Send Images of Describing Problem of given device. And Try to flash it using QPST tool..
But just send your device screenshots indicating on computer..
Just go to device manager, Select given device and go to its details tab and send its "Hardware IDS" Property screenshot here.
I will tell more, what to do when you will reply to me... Hope i will understand your problem and try to resolve it by helping you...:good:
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ok, thats is the problem, when i go in my devices in computer, i go where is my connection usb and there is IDS de hardware
USB\DEVICE_DESCRIPTOR_FAILURE
is how i say, its like my phone doens't want give information for my computer, i dont know why, i'm almost give up that **** hahaha
Then just try to update automatically given device by "Update Driver", option . Just tell me what happens..??