Z2 Tablet won't turn, won't charge, no vibrations, red led - Xperia Z2 Tablet Q&A, Help & Troubleshooting

Hello,
I've got two tablets (black and white) with a cracked screen. After I ordered a replacement screen I wanted to assemble it to the black one.
After I connected the LCD to the tablet everything worked fine. But at one point the tablet turned itself off and is not coming back to life anymore.
The symptoms are as follows:
- When pressing volume-up + power-button nothing happens, not even a virbration
- When pressing volume-down + power-button also nothing happens, not even a vibration
- When holding the red-button (found near the SD-slot) nothing happens, not even a vibration
- When i plug it into a charger (either pc or wall) the led turns red, flickers some time, and then stays red
What I've tried so far:
I have one white tablet, that works without any problems. So I used its battery (~95% charged) and put it into the black one. But nothing changed
Is there anything I can do?

Loose connection shorting the system
Sent from my SGP511 using XDA-Developers mobile app

dex9mm said:
Loose connection shorting the system
Sent from my SGP511 using XDA-Developers mobile app
Click to expand...
Click to collapse
I disconnected and re-connected all cables.

I had the same problem. (but I don't repared anything). When a turn off (pressing the botton 2 or 3 seconds) the tablet dont start. I send it to the service garanty but dont see anything. Finally when the battery was finish I conect pushing Vol - a battery extern (turn on the red led) a later the charger and the table resucited.
Sorry my poor english

What I also tried is:
- Holding Volume + and Power to boot into fastboot-mode. The LED still remains red.
- Using a battery from another xperia z2 tablet (which has ~90%), and tried everything from above with no change. What's strange is that the the LED doesn't even light up when connecting to USB.

Hello,
I have pretty much have same thing. I have a dead tablet, which wont trun ON at all, tried all the steps, tried different charges, tried waiting for weeks.
Its been 4 months I have this issue and I unable to find out a resolution. Any Updates from your end? Any suggestions?
Please help me. Any help will be highly appreciated. TIA

surya57 said:
hello,
i have pretty much have same thing. I have a dead tablet, which wont trun on at all, tried all the steps, tried different charges, tried waiting for weeks.
Its been 4 months i have this issue and i unable to find out a resolution. Any updates from your end? Any suggestions?
Please help me. Any help will be highly appreciated. Tia
Click to expand...
Click to collapse
same problem

Related

[Q] My ZU wont switch on. Red LED

This morning, my Z ultra died on me. It wont start, no vibration, no use pressing vol + power buttons and the red switch. I was neither rooted or bootloader unlocked.
When I tried to connect it to my laptop (Windows 7), its shows as a USB device. The red LED flashes up, the computer finds it and then lets go of it again. Again in a few minutes, the red LED goes up , the computer makes the connection sound and then the red LED goes off again. This cycle goes on and on.
I cannot use SEUS, Flash, Fastboot or do anything. I have checked various forums and apparently I have not hard bricked the phone as the LED still works and the computer recognizes the problem. But no one has given any concrete solution.
When I connect it to the charger which came with the phone, the red LED pops up and then goes off again. I dont know if its charging. HOWEVER, I have used another Chinese Travel Charger, and then the red LED stays solid as if its charging. I dont know what it means.
Please help. I spent a lot behind this phone. I dont want to be left with a brick
It's not an issue if it's completely stock is it? You have your warranty, but i understand that i sucks to have it shipped in for repairs for god knows how long. I had a similar issue some time ago, but i'm bootloader unlocked and what not, so that was pretty easy to fix. You're completely stock though, so it's a little harder to do anything.
What happens if you hold VOL UP when you connect it to your computer? Does a blue LED light up? If yes, does it stay on, or does it disappear? What happens if you hold VOL DOWN when you connect it to your computer? Do you get a blinking LED and then nothing? That's normal, and it's going into Flashmode. If you can get it to stay in Flashmode you'll be able to re-flash a ROM in Flashtool. But be 100% sure to have enough battery, or else you'll be in danger of hard bricking it.
So..
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Hi LordManhattan. I dont have any warranty as I brought it from a local reseller .
Whether I press Vol UP or vom DOWN when I connect to the laptop, a red LED pops up, there is a connection sound and after that the red LED goes off and and there is a disconnection sound.
If I leave the phone connected with the computer, the phone gets connected after 2/3 minutes, there is a connection sound and then there is a disconnection sound again . Any clue what I can do :crying::crying:
LordManhattan said:
It's not an issue if it's completely stock is it? You have your warranty, but i understand that i sucks to have it shipped in for repairs for god knows how long. I had a similar issue some time ago, but i'm bootloader unlocked and what not, so that was pretty easy to fix. You're completely stock though, so it's a little harder to do anything.
What happens if you hold VOL UP when you connect it to your computer? Does a blue LED light up? If yes, does it stay on, or does it disappear? What happens if you hold VOL DOWN when you connect it to your computer? Do you get a blinking LED and then nothing? That's normal, and it's going into Flashmode. If you can get it to stay in Flashmode you'll be able to re-flash a ROM in Flashtool. But be 100% sure to have enough battery, or else you'll be in danger of hard bricking it.
So..
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Click to expand...
Click to collapse
LordManhattan said:
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Click to expand...
Click to collapse
just a small note or two:
Flashmode the LED should go orange, then blue then off within about 1second then it is in Flashmode
To get into either of these modes the phone has to be powered fully OFF, press the red reset button before charging to make sure, then again just before the above steps.
It sort of sounds like a corrupted loader
showdown_counts said:
Hi LordManhattan. I dont have any warranty as I brought it from a local reseller .
Whether I press Vol UP or vom DOWN when I connect to the laptop, a red LED pops up, there is a connection sound and after that the red LED goes off and and there is a disconnection sound.
If I leave the phone connected with the computer, the phone gets connected after 2/3 minutes, there is a connection sound and then there is a disconnection sound again . Any clue what I can do :crying::crying:
Click to expand...
Click to collapse
Hmmm... This is a tough one..
Sent from my C6806_GPe using Tapatalk
Please someone help me. Really need to do something here
LordManhattan said:
Hmmm... This is a tough one..
Sent from my C6806_GPe using Tapatalk
Click to expand...
Click to collapse
Have a good read of this? http://forum.xda-developers.com/showthread.php?t=1849170
It would suggest that the battery is flat. Let it charge in the wall plug for a few hours and see what happens
I have let the phone to charge overnight with the charger that came with the phone. As I said before, with that charger, the red LED would turn on and then go off again. I will hopefully try the Chinese travel charger tonight with which the red LED remains solid.
The funny thing is , the phone had about 80% charge when it died. This is so weird :'(
What You Do Before It Happen?
Sent from my C6833 using Tapatalk
Nothing. Its like as if the phone soft bricked itself, probably by auto updating or something
showdown_counts said:
Nothing. Its like as if the phone soft bricked itself, probably by auto updating or something
Click to expand...
Click to collapse
Have you tried the reset button under the microsd flap? Press and hold for 3 secs.
I did read another user had an issue where the screen blanked for around a day, he left it plugged in and came back to it about 6 hours later and it was fine again.
Sent from my C6833 using XDA Premium 4 mobile app
I tried that and basically all the other normal options. No use. The computer recognises it as a USB Input Device and for a second or two, the red LED comes up. Same thing when I am charging
SpyderTracks said:
Have you tried the reset button under the microsd flap? Press and hold for 3 secs.
I did read another user had an issue where the screen blanked for around a day, he left it plugged in and came back to it about 6 hours later and it was fine again.
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
showdown_counts said:
I tried that and basically all the other normal options. No use. The computer recognises it as a USB Input Device and for a second or two, the red LED comes up. Same thing when I am charging
Click to expand...
Click to collapse
It's a battery issue most probably. I guess it doesn't show anything. Is your battery removable?
I still have not opened my phone. I am looking at all the other options first. If everything else fails, I guess I will have to open my phone
showdown_counts said:
I still have not opened my phone. I am looking at all the other options first. If everything else fails, I guess I will have to open my phone
Click to expand...
Click to collapse
I know it isn't the best choice but I would suggest getting it to sony repair. So that your waranty isn't voided (even if you have bought from a local store you still have waranty
Andrewasth said:
I know it isn't the best choice but I would suggest getting it to sony repair. So that your waranty isn't voided (even if you have bought from a local store you still have waranty
Click to expand...
Click to collapse
Warranty exists with Sony for first year, no matter where it's bought, very true.
Sent from my C6833 using XDA Premium 4 mobile app
+1 contact your local sony, i had a similar problem, no fastboot/flashmode. locked bl/not rooted and my led only flashed red and occasionally solid red then nothing. plugging it into computer continuously played the disconnecting sound.
most likely hardbricked.
i also purchased my xzu from a local BST but as long as you have your imei, contact sony and theyll tell you if you have warranty. they required me to send in proof of purchase as well but like most say "play stupid" ( i said i received it as a gift and they said it was fine)
i got a brand new XZU after a week and a half sending it in.
LordManhattan said:
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Click to expand...
Click to collapse
Thank you! One or two years ago my Z Ultra's screen cracked and I got a new phone. Decided to use it again, purchased a new screen and replaced it myself today. When I tried to move to AOSP (had root, bootloader unlocked, backup of TA partition), the phone bricked. No SONY logo, nothing. Did what you said above, Xperia Companion recognized the phone in flashmode and is now downloading the newest stock rom. I was so afraid of a hard brick, that living with latest stock without root doesn't seen so bad now hahaha
Hey Friends, I have exactly the same issue. The red led just flashes up for a couple of seconds and this cycle continues. My battery was a bit swollen up and the back glass cover opened up a bit. Still battery was working fine. Two days ago I tried nougat aosp on it and after leaving it idle for 2 hours, it was bricked. I can enter into flashmode and flashed stock LP as well as KK but it does not boots up. Is it definitely battery's problem? If yes, where can I buy original or near original battery for it?
lifehacker69 said:
Hey Friends, I have exactly the same issue. The red led just flashes up for a couple of seconds and this cycle continues. My battery was a bit swollen up and the back glass cover opened up a bit. Still battery was working fine. Two days ago I tried nougat aosp on it and after leaving it idle for 2 hours, it was bricked. I can enter into flashmode and flashed stock LP as well as KK but it does not boots up. Is it definitely battery's problem? If yes, where can I buy original or near original battery for it?
Click to expand...
Click to collapse
The battery is dangerous and should be removed. Be careful because the battery can burst into flames if the bloated cell get punctured.
Use tools with caution and take your time.
Lipo cells expands as a first safety trigger. Instead of going strait to venting or venting and burst into flames.
Its a safety feature if they are charged with too high current or if the cell is drained below its 2,22 volts and is brought back to life with a normal charger that puts normal current on the cell. Then even 400mA in this scenario is way too much current to start charging a drained cell with.
But the battery should not be the issue that your phone is not booting. How did you flash stock rom? With Flashtool?

My Z2 just died. HELP.

So I've been using my phone as per normal, and it suddenly switches itself off and wont turn on.
If I plug it in to charge (the batter was at 40%) I just get a blinking RED LED.
Any help / ideas guys?!
Try to press volume up and power in the same time. If it vibrates 3 times it should start normally...
Sent from my D6503 using Tapatalk
Fenix said:
Try to press volume up and power in the same time. If it vibrates 3 times it should start normally...
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Hi Fenix
Have tried that with and without a charging lead connected and no joy. The red LED just continues to blink.
Have also tried, again with and without charge, to press the red button next the sim card slot and no luck.
How about volume down and power?
Sent from my D6503 using Tapatalk
Fenix said:
How about volume down and power?
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Same result.
Planning to leave the phone OFF charge all night and see if that helps, and then maybe do the opposite and keep it ON charge for a few hours maybe.
Any other advice?
Have you tried a system reset
(you can use sony PC companion to do this)
(repair device)
I have this same problem.
I have reset and re installed the rom via pc companion and same problem.
Basically the phone will not charge via the magnetic connector at all.
if you switch off the phone it will not stay off, it keeps turning its self back on again and boot looping: displaying the sony logo, then off, then sony logo again.
If you hold the power button down for 20 seconds whilst on a Sony logo, the phone boots to the experia logo and boots normally.
Problem is the phone will NOT switch off and half the time it wont come back on. Its basically a lottery on whether the phone will come back at all.
Update - managed to get the phone switched on after leaving it on charge all night. Had to hold the power button down for 30 secs to get to my home screen as otherwise it was just looping to the Sony logo.
However, now, the phone is not charging - it detects that a charger is connected but the battery level is not going up and the LED is constant orange.
What to do?
I would flash a.2.69 firmware if you don't have it already.
Sent from my D6503 using Tapatalk
Fenix said:
I would flash a.2.69 firmware if you don't have it already.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
I'm a newb with these things - is there link for how to flash?
Not sure if it makes a difference but this phone is from Vodafone and I believe they've locked the bootloader or something similar?
Also noticed that the phone 'thinks' its still charging even without a charger connected - and the orange LED is constant.
Looks like the battery is kabooshed?
I think u should give the phone in for warranty.
Sent From My Nexus 5 Stock 4.4.2
paras said:
I think u should give the phone in for warranty.
Sent From My Nexus 5 Stock 4.4.2
Click to expand...
Click to collapse
This!!!
Seriously, it's well within swap out time let alone repair. Get it swapped.
Sent from my D6503 using Tapatalk
corallus said:
This!!!
Seriously, it's well within swap out time let alone repair. Get it swapped.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
True there is no reason to mess with the phone coz i u might trigger sine warranties issues.
Sent From My Nexus 5 Stock 4.4.2
I've just been to the O2 store and they said bring it back with the receipt and they will swap it over for a new one.
When
dutchtrance said:
I've just been to the O2 store and they said bring it back with the receipt and they will swap it over for a new one.
When
Click to expand...
Click to collapse
That's great
Sent From My Nexus 5 Stock 4.4.2
Adding to the above.
Received my Z2 on O2 onFriday 2nd, Tried charging it this morning and red charging light was on then started flashing.
That was trying to charge via a usb cable to the magnetic contact.
Re tried using standard usb cable.
Will not start regardless of what I do, on button, on + volume up, on + volume down.
Trip to O2 after work tonight to take it back.
May be a problem with the magnetic charging system, somehow shorting something out, for me anyway.
Same here, Need to return it to T-Mobile.
Same issue,
Went Off, never to be able to turn the phone on again.
When connected to the Charger, the red light blinks faster.
When connected to USB red blinking led, blinks slower.
Does not go 'On' anymore.
Recovery from pc compannion does not work.
The Update tool send by the sony technical suppport also did not recognise the device.
Windows does not recognise it.
Volume Up + power does not work
Volume Down + Power does not work
Volume Up of Down (phone turned off) connecting with USB does not work.
Red button next to the sim card does not reset the phone.
It is a Brick now, hope sony is good and replaces it with a NEW one.
I need help .. i was normally use my sony z2 d6503 and it turn off itself and i cant open it even if i put it charge only red led no logo no charging logo .. all black ..

Z5c doesn't turn on - bricked?

Hello,
I bought a Z5c in black a week ago. I did not use it up to now as primary phone, I was barely using it. The day before yesterday I was using it until Battery was empty, after that I was charging it. It was approx. 24h at the charger. Yesterday it did not turn on. I tried now 3 different Chargers (Original, 5 Port 2A, Surface 3 Pro Charger) and 4 different cables, nothing happens. The screen stays off, the LED doesn't turn on.
When it was still on I did not root / hack / flash the phone or whatsoever. I only installed some apps and played some games. It did not get in contact with water or sweat, it did not drop or something. It was mostly lying arround.
Do you have any Idea? I tried to push that small off button next to the SIM, nothing. Pressing On Button for 10s+, nothing.
Tnx already!
Cheers
Have you tried another outlet ?
Drakorcarnis0 said:
Have you tried another outlet ?
Click to expand...
Click to collapse
Hey,
yes, even at home and at work. I also tried my Laptop, nothing happens...
I was just in contact with the Sony Hotline. The support asked me to press Vol+ and Power, but nothing happened. I also tried Vol- and Camera Button together with Power Button, nothing happens
Cheers
Small Update: Got it back from Sony, its working again. I got my phone back, not a replacement. The Letter with the repaired phone says nothing about what was repaired. But I can see that the back of the Phone was removed somehow as my attached protection foil has now some dirt below it that werent there before.
Lets hope that from now on my Z5c doesn't give up that quick any more

Phone won't Power up need help

Bought Elephone P9000 for her indoors, when she switched the phone on initially there was a test screen which baffled her so she switched the phone of and left it for me. Now the phone will show that it is charging and the battery image will show on the screen. However the phone will not power on. I have tried the power button and starting via the Hard Reset buttons and nothing is appearing on the screen. Any suggestions as to how to rectify this problem?
Hi.
Is it possible to boot recovery? Hold vol+ and power.
Greetings
Vsrookie
Sent from my P9000 using XDA-Developers mobile app
no it wont do that
BigBadBaz86 said:
no it wont do that
Click to expand...
Click to collapse
Try flashing a stock ROM using SP Dlash Tools.
Stupid question, but have you disconnected from power before trying to turn on? It seems to show battery every time I try to turn on with power connected but turns on fine with a 3 second hold of the power button once charger is disconnected.
My phone won't power up, too. It is just showing the elephone logo. Is this the case for you, too?
I.have the same issue. Vol and.Power.buttons do not.do thing. if the charger is plugged in, a green egg timer appears.for a few.seconds, but the phone does not power up/ switch on.
Any ideas anyone?
soloution
Thanks guys!!! :good:http://forum.xda-developers.com/elephone-p9000/how-to/how-to-guideline-install-mtk-drivers-t3344042 following the thread on here a going through in instructions step by step was a great help and help me sort out tis problem for anyone still having issues. phone works great now she loves it
Does anyone knows if the connector on power button is cut off (the flex cable for power and volumes buttons), the phone will not charge anymore?
The phone stop charging or power on, I opened the back cover carrefully and observe that this flex cable is broken.
Got my new Elephone S7 today. Had some charge in the battery from factory but that went fast and now dead.
Will not charge. Have tried all the obvious fixes ( cleaned port, diff charger, diff outlet).
Cant reboot cause it is dead. Any help please!!!
1725Libertyroad said:
Got my new Elephone S7 today. Had some charge in the battery from factory but that went fast and now dead.
Will not charge. Have tried all the obvious fixes ( cleaned port, diff charger, diff outlet).
Cant reboot cause it is dead. Any help please!!!
Click to expand...
Click to collapse
this forum is for elephone p9000 not s7.. post questions in elephone forum website or the right xda device thread(if theres one..)
Connect it with a PC through a branded USB Cable and then press power or POwer+Vol button it will show you some messages on screen.
My Elephone S7 shows boot Mode and the cursor keep on scrolling from Top to Bottom.
I think you may have some problem like the same.

S6 - Bricked - Black screen and Solid White LED

Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
nclsamy310 said:
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
Click to expand...
Click to collapse
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
callumbr1 said:
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
Click to expand...
Click to collapse
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
nclsamy310 said:
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
Click to expand...
Click to collapse
So vol down + home + power will not get you to download mode?
How about recovery? Vol up + home + power?
This happened to me before and the way i got out of it was hold only vol down + power as soon as the screen went off completely (no led lit) switch to download mode combo.
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
Keep me posted
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
reminds me of the bad emmc memory like the note 4s had.
some times completly letting the battery drain can fix it being "stuck". then recharge for 20 min or so then trying to turn on.
if u plug it into pc does it reconize anything in device manager
even unknown device or descriptor failed anythiing at all?
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
nclsamy310 said:
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
Click to expand...
Click to collapse
you can thank sammy for no ext sd card for that one or more than likely pics would be on sd
now one last sollution is to try buying a cheap battery my note 5 had a issue it shut of one day and wouldnt do nothing i understand ures was blinkik and trying at least
so its a leap but last resort
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Same here
I have the same symptoms. When I hild the vol up+home+pwr I get a green let for 1/2 sec then white. No other combinations do a thing. I swapped the battery for a new one. No luck.
Mine started a few days ago. The phone was 50% charge and i plugged it in for two hours. Came back and it had a solid red led. After a few hours the red light went off. It was then 100% unresponsive. I then took it apart and disconnected the battery. When I reconnected it, it started to do the white let thing described above
athcliath said:
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Click to expand...
Click to collapse
I have one that behaves exactly the same I changed the battery and didn't make any difference. my next step is to replace power management chip. I'll let you know.
Any luck on this?
Mine has been like this for a couple months, kind of gave up on it, but decided to give it a go again!
Same problem here, just happend after switching the battery. Anyone have solved this?
I found a kinda solution, plug your charger in and charge past 30% then unplug charger. then use just vol down and power button for 7-10 seconds, after 7-10 seconds just release the power button while still holding vol down button until you see samsung logo, you can tell if you did it wrong by the solid led being back on, repeat until success, once you have it on do NOT press the power button or it will RESET back to solid led/black screen.
I have the same problem with my s6 active and similar story to dbeeheim. Has anyone fixed this? And can anyone confirm that enzo13's solution works?
Much thanks in advance!!
i have same problem!
Suddenly my S6 dead, battery was ~80%, no charge
yesterday i try to change battery, after that if push power button, LED small light comes but in white with purple, then stuck. (it's small Notifications LED)
and i chnge the screen, but no more than white/prople LED.
(no any thing on screen, always black..)
what is the problem?
i think it's battery because it last month didn't work good, and it's old 3years battery.. but no idea..
Hello guys my Samsung S6 sm-g920f has the solid white led and black screen. Really no fixes?
thank you
Same issue
I have the exact same issue. My Galaxy S6 Edge (G925F) suddenly died and won't get past the 'Galaxy S6 Edge Powered by Android' screen.
I am unable to reach the recovery options. I've tried flashing two different stock ROMs with Odin which succeed but without successfully turning on my phone. I've also tried flashing TWRP with success in Odin but it won't get past the 'Powered by Android' screen before turning off after +-4 seconds. The white LED is on even when the screen is black.
Just had this same issue, my battery died and I forgot to charge my phone overnight, woke up and it would not turn on, black screen. I did manage to replace the battery and do several diagnostic tests on it. My battery was receiving about half the power output it should be (this is normal it's a 4.5yo phone) and when I replaced the battery with a new one, it did not turn on. With wireless charging I can tell I am receiving a charge and with standard I can not. The screen does not indicate it is charging with either method but my wireless charging pad lights up indicating my phone is being charged. I think it may be the processor or screen itself. This really sucks because I lost all my data on my phone and data recovery can be over $500

Categories

Resources