Software update questions - OnePlus X Q&A, Help & Troubleshooting

Hello!
I've just got my OPX and I wanted to update my software (my phone is running on Android 5.1.1 and OxygenOS 2.1.2), but I couldn't find a software update button in Settings >> About phone.
Does this mean that I have to update it manually (using my PC)?
If so, can I just get the latest update or do I have to install them one by one, in chronological order?
Will there be any loss of data?
Thanks!

http://forum.xda-developers.com/oneplus-x/general/rom-mirrors-official-oxygen-os-rom-ota-t3301797
You would have to flash chronological, yes. I already read about the missing button here some time ago.
Just backup your stuff and flash the full 2.2.1. ROM .

mafioso16 said:
http://forum.xda-developers.com/oneplus-x/general/rom-mirrors-official-oxygen-os-rom-ota-t3301797
You would have to flash chronological, yes. I already read about the missing button here some time ago.
Just backup your stuff and flash the full 2.2.1. ROM .
Click to expand...
Click to collapse
Is there a way to backup my apps' settings? I don't want to configure them again.
Also, are the software updates worth installing? I didn't encounter any bugs.

dxxxdk said:
Is there a way to backup my apps' settings? I don't want to configure them again.
Also, are the software updates worth installing? I didn't encounter any bugs.
Click to expand...
Click to collapse
Root and use Titanium Backup to restore apps' settings.
Eventually, you will encounter bugs (Shelf, Google Hangout calls). The newest version is bug-free for me and runs very smooth with a custom kernel (BluSpark).

mafioso16 said:
Root and use Titanium Backup to restore apps' settings.
Eventually, you will encounter bugs (Shelf, Google Hangout calls). The newest version is bug-free for me and runs very smooth with a custom kernel (BluSpark).
Click to expand...
Click to collapse
Does rooting void the warranty? I've bought my phone from a carrier (off contract) in the EU and I have 2 years of warranty. The last time I've rooted a phone was in 2011/2012 and I remember being uncertain about the warranty.

dxxxdk said:
Does rooting void the warranty? I've bought my phone from a carrier (off contract) in the EU and I have 2 years of warranty. The last time I've rooted a phone was in 2011/2012 and I remember being uncertain about the warranty.
Click to expand...
Click to collapse
No, with OnePlus devices it does not void the warranty. Check here: https://oneplus.net/support/answer/will-rooting-or-unlocking-the-bootloader-void-my-warranty
You really are sure you don't see System Update in Settings -> About phone? Have you tried search in Settings?

1G0R83 said:
No, with OnePlus devices it does not void the warranty. Check here: https://oneplus.net/support/answer/will-rooting-or-unlocking-the-bootloader-void-my-warranty
You really are sure you don't see System Update in Settings -> About phone? Have you tried search in Settings?
Click to expand...
Click to collapse
It's not there. Maybe I've disabled something I shouldn't have?
I've uploaded some screenshots.

I've updated using this: http://downloads.oneplus.net/2016-04-02/opx/OnePlus_X_OxygenOS_2.2.1/.
The update button is back and I didn't lose any data except for my contacts.

Related

OTA update? Will it mess up my Rom?

I heard that the Rom's might be updated OTA. If this is the case does that mean that mine will also be automatically updated?? I dont really want to lose root and i have no idea if the new Rom will be able to be rooted!
nicknyhk said:
I heard that the Rom's might be updated OTA. If this is the case does that mean that mine will also be automatically updated?? I dont really want to lose root and i have no idea if the new Rom will be able to be rooted!
Click to expand...
Click to collapse
Go to SETTINGS --> SECURITY --> FIRMWARE DOWNLOAD,...
...and set to "NEVER" or "PROMPT BEFORE DOWNLOAD".
cheers....Thx mate!
Don't seem to have that firmware download option in villian5.2 custom rom
Anyone any idea where this is?
Thanks.
tweedie said:
Don't seem to have that firmware download option in villian5.2 custom rom
Anyone any idea where this is?
Click to expand...
Click to collapse
Not only is your username the same as my last name, but I too am wondering this.
Where are the firmware update settings in Villain 5.2?
If you're on a custom rom, OTA is disabled.
If you're on a custom rom, OTA is disabled.
Click to expand...
Click to collapse
Thanks r.boeters for clarifying that.
Not only is your username the same as my last name
Click to expand...
Click to collapse
It wasn't you that outbid me for a tweedie car reg plate sometime last year at the dvla auction?
Not me, but I think we should hunt down whoever it was and reclaim it.
r.boeters said:
If you're on a custom rom, OTA is disabled.
Click to expand...
Click to collapse
So will all us Custom 2.1 people have to reflash the original RUU before we can get the OTA update?
rayjt9 said:
So will all us Custom 2.1 people have to reflash the original RUU before we can get the OTA update?
Click to expand...
Click to collapse
if you want to unroot your phone forever then do it. you can as well install the 2.1 RUU once it is out. it will happily stay on your hero until the display turns off for the last time...
now you just have to ask yourself why you would want to do such a terrible thing...
Haha, that's true. I plan on waiting until there's a custom 2.1 based on the official one which will allow root access, but I have a friend who will only use official firmwares for some reason.
Maybe I should steal his phone and root it without him knowing!

[Rogers]Rooted 2.3.3 via Xperia_Play_Release_Generic_UK

Hey, I'm on rogers in Canada and was having a hell of a time getting rooted 2.3.3 on my phone without unlocking the bootloader(no point in unlocking the BL for just root .... especially w/the warranty problems). I figured I'd give Working Root on 2.3.3 ! a try but had trouble finding the right firmware to downgrade to and when I tried to update OTA it kept failing after downloading and trying to install it (looked like it went all the way through the process but the phone would reboot and say "update failed").
1./ Did a clean install of the Xperia_Play_Release_Generic_UK.ftf (it's .184) with flashtool and then re-setup my apns to get 3g etc working. I downloaded the generic ftf off a thread on these forums but couldn't remember exactly which thread so I recompressed it and uploaded it to multiupload to make it a little easier to get all the needed files
2./ Rooted with Chainfire's Gingerbreak apk
3./ OTA update and it worked (before I did a clean install I was having the ota update fail, probably because I had removed a few system apps via root uninstall, I just made sure that all I did this time after the fresh install was root and then update)
Note on Gingerbreak: I've seen this exploit take 5 minutes or a few hours to grant root on devices. Be patient, if it's still hasn't worked try re-seating or swapping your memory card for a different one and try again. Also be sure you're on 2.3.2, SE patched gingerbreak in their release of 2.3.3.
[FAQ]
1./ I don't have ota updates available in my country, will this still work for me?
Answer: Yes, this installs the global firmware to your phone, after that your phone will look for global updates rather than carrier specific updates.
2./
nelly_boy said:
I used the above processes to get back to 2.3.2. All good but data dont appear to be working. Phone calls everything else is fine. Data is enabled but I never get G H or E in the status bar.
Any ideas? Do I neeed to get onto wifi to download carrier settings?!?!
Click to expand...
Click to collapse
Answer
step 1./ google your carriers apn settings
step 2./ enter them in settings/wireless & networks/mobile network settings/Access Point Names (make sure you set up your mms apn if you want working mms as well, info for your carrier is available on google, that's where I found mine.)
step 3./ Profit
ncaissie said:
Yes you can use wi-fi. and Like I said OTA is safe it is the PC update that bricks.
Just follow those steps. It's easier than I expected.
Edit:
The things not mentioned in the OP is that you need to download a file manager to install the Gingerbreak. And you need to enable the “Unknown Sources” in the apps settings to install Gingerbreak.
After it roots it will reboot and you should see a new app called Superuser in your app list.
Then get Titanium Backup to uninstall thing you don’t want or move apps fully to the SD card. If you are not in the UK the BBC player is no good to you. I think there is a thread with a list of apps you can safely remove
Click to expand...
Click to collapse
thanks just to clarify.
We can use a rogers branded xperia play and flash the uk firmware? will it not mess up anything?
RacecarBMW said:
thanks just to clarify.
We can use a rogers branded xperia play and flash the uk firmware? will it not mess up anything?
Click to expand...
Click to collapse
Not at all. You just have to re-setup your apn settings.
I'm using a Rogers Play on the UK firmware on a Bell sim card
Thanks for that man I'm gonna give it a go right now
update: hells yea boy! it worked! it worked! rooted 2.3.3!!!!!!!
Sent from my R800i using XDA App
Willis111 said:
Hey, I'm on rogers in Canada and was having a hell of a time getting rooted 2.3.3 on my phone without unlocking the bootloader. I figured I'd give Working Root on 2.3.3 ! a try but had trouble finding the right firmware to downgrade to and when I tried to update OTA it kept failing after downloading and trying to install it (looked like it went all the way through the process but the phone would reboot and say "update failed").
1./ Did a clean install of the Xperia_Play_Release_Generic_UK.ftf with flashtool and then re-setup my apns to get 3g etc working. I downloaded the generic ftf off a thread on these forums but couldn't remember exactly which thread so I recompressed it and uploaded it to multiupload to make it a little easier to get all the needed files
2./ Rooted with Chainfire's Gingerbreak apk
3./ OTA update and it worked (before I did a clean install I was having the ota update fail, probably because I had removed a few system apps via root uninstall, I just made sure that all I did this time after the fresh install was root and then update)
Click to expand...
Click to collapse
You beat me to the punch , I was gonna try that last night but was having connect to network problems.
@Emann56 - Was still your idea, just figured I'd try it with a fresh install of a different firmware and post my epic results. All thanks goes to you and whoever helped with your thread ofc and especially Chainfire!
thatsupnow said:
Thanks for that man I'm gonna give it a go right now
update: hells yea boy! it worked! it worked! rooted 2.3.3!!!!!!!
Sent from my R800i using XDA App
Click to expand...
Click to collapse
That was my reaction too Still can't wait for CM7 on this puppy though tbh.
Will this work in the Netherlands or will there be no OTA update available?
Willis111 said:
@Emann56 - Was still your idea, just figured I'd try it with a fresh install of a different firmware and post my epic results. All thanks goes to you and whoever helped with your thread ofc and especially Chainfire!
That was my reaction too Still can't wait for CM7 on this puppy though tbh.
Click to expand...
Click to collapse
Yea man I had cm 6.1.3 on my x10 and I loved it! Already loving the rooted 2.3.3!
Sent from my R800i using XDA App
awoken said:
Will this work in the Netherlands or will there be no OTA update available?
Click to expand...
Click to collapse
You would have to find that out for yourself, it's in settings/about phone/Software Update/Update Now. If this says no updates available then I guess OTA updates aren't available in that region at the moment.
Willis111 said:
That was my reaction too Still can't wait for CM7 on this puppy though tbh.
Click to expand...
Click to collapse
Oh god yes please. I miss my power control in notification and the screen on/off animations
thanks ma man worked like a champ.
awoken said:
Will this work in the Netherlands or will there be no OTA update available?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=14690329&postcount=29
that's what I think, basically your phone will stop asking for Netherlands ota updates and search the net for UK updates.
Willis111 said:
http://forum.xda-developers.com/showpost.php?p=14690329&postcount=29
that's what I think, basically your phone will stop asking for Netherlands ota updates and search the net for UK updates.
Click to expand...
Click to collapse
Willis111 is right, I performed the process here in the US today and no troubles finding the OTA update, despite the message there was no OTA before I flashed to .184 UK generic. Should work for you as well.
axiomjunglist said:
Willis111 is right, I performed the process here in the US today and no troubles finding the OTA update, despite the message there was no OTA before I flashed to .184 UK generic. Should work for you as well.
Click to expand...
Click to collapse
Thanks for confirming
Thanks for the thread. Just one question. I'm on 2.3.3 (no root) and dont want to wait longer for a working 2.3.3 GingerBreak. But i want to keep all my apps/settings. Can i downgrade to .184 UK generic without losing all my data?
Edit:
Another question:
1./ Did a clean install of the Xperia_Play_Release_Generic_UK.ftf with flashtool and then re-setup my apns to get 3g etc working.
Click to expand...
Click to collapse
If i dont do a clean install...what about the apns? Will they stay too? In my own thread:
http://forum.xda-developers.com/showpost.php?p=14705145&postcount=4
FrAsErTaG said that i can choose to not flash the userdata. I already found the option within the Flashtool. Are my apns a part of the userdata or will they get overwritten/deleted anyway?
Edit: Forget everything. It worked
I didnt wipe anything or "clean" my system. I just did the downgrade. After that, i got 1 issue. I always got this message: "android.process.acore has stopped". Google said that this is an issue with synchronize the contacts, etc. But i didnt freak out I just installed GingerBreak, did the root, then the OTA, and after OTA everything was fine again. Now i have full rooted 2.3.3
Willis111 said:
Thanks for confirming
Click to expand...
Click to collapse
Happy it works!
Thanks for the info, I can confirm that this procedure worked for me as well. I'm now running v2.3.3 Rooted with a locked bootloader on my originally locked R800a from Rogers!
How do you do an OTA update on Rogers if it is not here yet?
ncaissie said:
How do you do an OTA update on Rogers if it is not here yet?
Click to expand...
Click to collapse
My XPlay was originally purchased from Rogers. But since I've had it, I unlocked its network, flashed it with the Generic UK .184 firmware and Rooted it with GingerBreak v1.20. When I checked under "Settings\About phone\Software update\" and manually searched for an update, it was able to find it, download it and install it.
Sweet, Thanks

Has anyone received OTA updates after flashing a different ROM?

Hello all,
Since OTA updates are beginning to be pushed out, I think this issue might deserve its own thread outside of the development thread.
Has anyone received OTA updates after they've flashed their phone to a different ROM over the original ROM?
I'm currently on my original RM-821_Polkomtel_Poland_VAR242600_v2_6_Black (059R079) ROM. I would like to flash it to an unbranded German or UK ROM, but I'm afraid that might prevent OTA updates.
Thanks in advance.
hawc1506 said:
Hello all,
Since OTA updates are beginning to be pushed out, I think this issue might deserve its own thread outside of the development thread.
Has anyone received OTA updates after they've flashed their phone to a different ROM over the original ROM?
I'm currently on my original RM-821_Polkomtel_Poland_VAR242600_v2_6_Black (059R079) ROM. I would like to flash it to an unbranded German or UK ROM, but I'm afraid that might prevent OTA updates.
Thanks in advance.
Click to expand...
Click to collapse
Flashing a ROM from a different product code does not affect the delivery of OTA updates. OTA updates will then be based on the newly installed ROM. Meaning if you flash unbranded German ROM you will get unbranded German ROM OTA updates
klcow said:
Flashing a ROM from a different product code does not affect the delivery of OTA updates. OTA updates will then be based on the newly installed ROM. Meaning if you flash unbranded German ROM you will get unbranded German ROM OTA updates
Click to expand...
Click to collapse
Thanks! Has this been confirmed? I'm only asking because I've seen people say yes and no lol Thanks again.
hawc1506 said:
Thanks! Has this been confirmed? I'm only asking because I've seen people say yes and no lol Thanks again.
Click to expand...
Click to collapse
yup, I can confirm it because a few days back when I flashed the german Vodafone pre-portico rom, I got the german portico update. Was originally using EE UK firmware and flashing around to see which firmware is the most stable .
P.S: I later flashed back to EE firmware and also got the EE portico update, so flashing different ROMs does not screw up the OTA system.
klcow said:
yup, I can confirm it because a few days back when I flashed the german Vodafone pre-portico rom, I got the german portico update. Was originally using EE UK firmware and flashing around to see which firmware is the most stable .
P.S: I later flashed back to EE firmware and also got the EE portico update, so flashing different ROMs does not screw up the OTA system.
Click to expand...
Click to collapse
You are a life saver.
So in the event that my phone needs to be repaired under warranty, will Nokia be able to tell that I've flashed my phone if I flash it back to my Polish ROM?
Thanks!
hawc1506 said:
You are a life saver.
So in the event that my phone needs to be repaired under warranty, will Nokia be able to tell that I've flashed my phone if I flash it back to my Polish ROM?
Thanks!
Click to expand...
Click to collapse
That I am not sure :\ I hope not, because I am one of those people who flashed other ROMS to test. Sorry can't help you bout that.
klcow said:
That I am not sure :\ I hope not, because I am one of those people who flashed other ROMS to test. Sorry can't help you bout that.
Click to expand...
Click to collapse
Not a problem : ) I just hope there isn't some sort of "flash counter" or something. I had an HTC HD2 and I was used to flashing all sorts of stuff on it. The Devs made it so that it was possible to return the phone to factory condition just in case.
klcow said:
yup, I can confirm it because a few days back when I flashed the german Vodafone pre-portico rom, I got the german portico update. Was originally using EE UK firmware and flashing around to see which firmware is the most stable .
P.S: I later flashed back to EE firmware and also got the EE portico update, so flashing different ROMs does not screw up the OTA system.
Click to expand...
Click to collapse
+1, I flashed a few Roms then flashed pre portico EE rom and straight away found ota portico update. Have since gone back to CV_GB unbranded rom but still no portico update.
The only problem when you flash other ROM is that every time you backup your phone, it will show you the backup process, but really will not save the setting and app installed and every time you want to restore your phone, you may need to install and setup everything manually unless you have the original product code install in your phone. 100 %Tested.
halabibk said:
The only problem when you flash other ROM is that every time you backup your phone, it will show you the backup process, but really will not save the setting and app installed and every time you want to restore your phone, you may need to install and setup everything manually unless you have the original product code install in your phone. 100 %Tested.
Click to expand...
Click to collapse
Thanks for that, I thought it only went on my outlook id.
halabibk said:
The only problem when you flash other ROM is that every time you backup your phone, it will show you the backup process, but really will not save the setting and app installed and every time you want to restore your phone, you may need to install and setup everything manually unless you have the original product code install in your phone. 100 %Tested.
Click to expand...
Click to collapse
Oh okay, I don't use the backup anyway except for text messaging. Is it safe to assume that text messaging will not be backed up as well?
Thanks!
hawc1506 said:
Oh okay, I don't use the backup anyway except for text messaging. Is it safe to assume that text messaging will not be backed up as well?
Thanks!
Click to expand...
Click to collapse
I didn't pay attention to the SMS, so I don't know..
The only problem when you flash other ROM is that every time you backup your phone, it will show you the backup process, but really will not save the setting and app installed and every time you want to restore your phone, you may need to install and setup everything manually unless you have the original product code install in your phone. 100 %Tested.
I can't receive anything
strange, text messaging backup works even if I flash another rom (different product code). After restore, all my stuff is inside as usual...
the sms backup is not device specific.... it's synced with your live account...
I have the WP8's and all the SMS from both phone numbers are synced to both phones....

Differences between each country firmwares?

Now I updated my Z5C to MM using the Singapore FTF. As I live in Spain, wonder if there are differences between the firmwares supplied for each country, and btw is there to get the FTF file for each country.
You can flash any firmware from any country. Just use the "unbranded" or "generic" or "customised" ones for your model number. There are just different kinds of bloatwares in each region and you can uninstall them
One difference in the Dutch (NL) firmware, and possibly others, is that instead of 'LTE' and 'LTE+' in the statusbar it shows '4G' and '4G+'.
YwaFTW said:
One difference in the Dutch (NL) firmware, and possibly others, is that instead of 'LTE' and 'LTE+' in the statusbar it shows '4G' and '4G+'.
Click to expand...
Click to collapse
So it's safe to dirty flash an ftf? Normally I would just wipe it all, but I need to keep some banking applications etc
Gomezie said:
So it's safe to dirty flash an ftf? Normally I would just wipe it all, but I need to keep some banking applications etc
Click to expand...
Click to collapse
Yes! I have a Dutch (NL) phone, flashed an unbranded Lollipop FTF over it months ago (from Austria or so), and now I flashed the Marshmallow 6.0 unbranded Singapore FTF. All works fine.
Of course there might be minor problems, but those would also occur if you did a normal update. But that really depends per phone and such.
Also. Don't get scared when flashing a FTF takes 15 minutes or so and it looks like Flashtool is hanging. Especially the system.sin flashing takes a good 10 minutes. But just give it time.
Feel free to contact me if you need help.
Thanks mate.. Greatly appreciate your response
Hmm kinda think its weird that carrier branded version get online way faster then the unbranded one
YwaFTW said:
One difference in the Dutch (NL) firmware, and possibly others, is that instead of 'LTE' and 'LTE+' in the statusbar it shows '4G' and '4G+'.
Click to expand...
Click to collapse
That's one of the questions I had, now my Z5C shows LTE instead of 4G. Wonder if there's a way to get the right FTF for each country latter...
Gomezie said:
So it's safe to dirty flash an ftf? Normally I would just wipe it all, but I need to keep some banking applications etc
Click to expand...
Click to collapse
I had problems yesterday when I dirty flashed MM. Play store and google services didn't work at all. Finally I wiped everything and installed again.
Jose Viegas said:
I had problems yesterday when I dirty flashed MM. Play store and google services didn't work at all. Finally I wiped everything and installed again.
Click to expand...
Click to collapse
Yeah that's not an option for me as I need to keep my apps and data
I dirty flashed. Updating Google Services took 20 minutes and restarted a few times, as it would get stuck, but finally it went through and everything works fine including Play Store.
Sadman Khan said:
You can flash any firmware from any country. Just use the "unbranded" or "generic" or "customised" ones for your model number. There are just different kinds of bloatwares in each region and you can uninstall them
Click to expand...
Click to collapse
What is the one with the least bloatware installed?
pannekoek28 said:
If you have root, you could backup using titanium backup and restore when you have the new version
Click to expand...
Click to collapse
Thanks mate.. wouldn't I need to unlock my bootloader to get root though?
I have a license for Titaniumbackup already
I flashed the Singapore ftf without any wiping and everything is working fine. I didn't lost anything. Even my home screen it's the same with all my shortcuts and widgets.
Some firmwares may disabled the VoLTE if that country/carrier doesn't has VoLTE and some VoLTE got different standard/settings too I've heard. Like if I flash the Singapore MM, my HK VoLTE probably will brick out. But other then VoLTE, everything else should work without problem.
Jose Viegas said:
I had problems yesterday when I dirty flashed MM. Play store and google services didn't work at all. Finally I wiped everything and installed again.
Click to expand...
Click to collapse
just upgrade play services app to ***-4**,you can find it at apkmirror.com
before update,LP rom got a ***-2** play app. But MM need ***-4** version,after upgrade,everything should work fine.
And for Z5c ,it should be ***-446
amazingd said:
just upgrade play services app to ***-4**,you can find it at apkmirror.com
before update,LP rom got a ***-2** play app. But MM need ***-4** version,after upgrade,everything should work fine.
And for Z5c ,it should be ***-446
Click to expand...
Click to collapse
Yeah, I did all that without success before a wipe clean install.
RiTCHiE007 said:
Hmm kinda think its weird that carrier branded version get online way faster then the unbranded one
Click to expand...
Click to collapse
I was wondering about that too. Anyone know why that is?
DrYnternet said:
What is the one with the least bloatware installed?
Click to expand...
Click to collapse
Nordic - Bloat can be uninstalled or disabled. 4G icon, no persistent NFC icon.
I'm wondering if not being able to turn off the VoLTE Provisioning Flag in the INFO menu is specific to certain firmwares. I'm using the Singapore firmware and I can't seem to turn it off.

Auto-rotate stopped working

Hi,
I've noticed the issue and it started to annoy me
When I get the phone to landscape position it does not auto-rotate.
It was working previously, but I don't know when exactly it stopped and what could cause it.
I have tried to restart the phone, to wipe the cache partition, to restore factory settings - nothing helped.
Is this known issue or should I ask for service and hardware repair?
It's happening with my Huawei P20 Lite ANE-LX1 8.0.0.146(C461).
brdja80 said:
Hi,
I've noticed the issue and it started to annoy me
When I get the phone to landscape position it does not auto-rotate.
It was working previously, but I don't know when exactly it stopped and what could cause it.
I have tried to restart the phone, to wipe the cache partition, to restore factory settings - nothing helped.
Is this known issue or should I ask for service and hardware repair?
It's happening with my Huawei P20 Lite ANE-LX1 8.0.0.146(C461).
Click to expand...
Click to collapse
Until now it's just you who reported the issue here, a few questions before you go for service repair:
Since when do you have your phone?
Did it fell sometimes?
Are you using a custom ROM or the original one from Huawei?
And of course I had to ask even though it's obvious, do you have auto-rotate option ON or OFF?
Cheers,
AS
ars_chelsea said:
Until now it's just you who reported the issue here, a few questions before you go for service repair:
Since when do you have your phone?
Did it fell sometimes?
Are you using a custom ROM or the original one from Huawei?
And of course I had to ask even though it's obvious, do you have auto-rotate option ON or OFF?
Cheers,
AS
Click to expand...
Click to collapse
Let's answer one by one
I've purchased it brand new one month ago (9-Nov-18).
It never fell nor bumped hard.
I'm using original Huawei ROM.
Auto-rotate is ON, of course
Thanks,
Brdja
Good morning
I have some news for you, there is a current problem with also a person with problems on the compass (sensor for rotation) @Rondrey, and I can see your versions are the same.
So before you guys send your phone to warranty I suggest the following:
Either downgrade to the previous version of the EMUI or wait for another update from OTA.
To install or downgrade official software please look into this thread/guide by @kilroystyx:
https://forum.xda-developers.com/huawei-p20-lite/how-to/rom-official-emui-8-0-huawei-p20-lite-t3773999
So either you guys wait for the latest update 8.0.0.147 on build C461 of your country and see if it fixes it or downgrade to 8.0.0.145 or 8.0.0.144 using a dload package (step 7 of the guide of kilroystyx).
Kindly,
AS
ars_chelsea said:
Good morning
I have some news for you, there is a current problem with also a person with problems on the compass (sensor for rotation) @Rondrey, and I can see your versions are the same.
So before you guys send your phone to warranty I suggest the following:
Either downgrade to the previous version of the EMUI or wait for another update from OTA.
To install or downgrade official software please look into this thread/guide by @kilroystyx:
https://forum.xda-developers.com/huawei-p20-lite/how-to/rom-official-emui-8-0-huawei-p20-lite-t3773999
So either you guys wait for the latest update 8.0.0.147 on build C461 of your country and see if it fixes it or downgrade to 8.0.0.145 or 8.0.0.144 using a dload package (step 7 of the guide of kilroystyx).
Kindly,
AS
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Great findings, thanks!
However, I decided to hand it to official service in order not to void warranty.
BR,
Brdja
brdja80 said:
Great findings, thanks!
However, I decided to hand it to official service in order not to void warranty.
BR,
Brdja
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If it's easier for you fine, but no you don't lose warranty using his 7th way of flashing firmware via Dload package
Cheers,
AS
I have that same problem. only the light sensor is working. dload with 145 in version. but not again.
I also have the same problem
ars_chelsea said:
Until now it's just you who reported the issue here, a few questions before you go for service repair:
Since when do you have your phone?
Did it fell sometimes?
Are you using a custom ROM or the original one from Huawei?
And of course I had to ask even though it's obvious, do you have auto-rotate option ON or OFF?
Cheers,
AS
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it happened after an official EMUI Update to latest UI. And I have seen multiple communities even huawie people have no solution people just change the device and stopped updating it.
DESTROMA said:
it happened after an official EMUI Update to latest UI. And I have seen multiple communities even huawie people have no solution people just change the device and stopped updating it.
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Click to collapse
Should be fixable by software, it's Huawei's fault obviously altough right now, the only thing you can do to make it work is either having a custom ROM to see if works alright which it should if it doesn't try custom kernels and check if it works out
Else you need to downgrade to a version which was working before.
Cheers,
AS

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