3.5 mm jack bugs? - LG V10 Q&A, Help & Troubleshooting

Recently my LG V10 T-mobile model received its sweet marshmallow update. Unfortunately I have noticed that the headphone jack is now causing some bugs on my device. Doing a reboot on my device with a pair of headphones connected will freeze the phone on the LG boot screen. Unfortunately the only way I have found to resolve the issue is remove the battery and headphones and then it boots up just fine. Occasionally I have plugged in the headphones when the screen is off and then try to wake it and encounter another frozen device.
This has been just annoying enough to me that I did a factory reset thinking maybe the drivers may have been messed up in the upgrade process? Sadly the problem still persists. Has anyone else encountered this issue? I am a confident rooter/rom flasher but was enjoying the extra T-mobile benefits in the official build. Any suggestions guys?

This is a problem since about 2 weeks after updating to 6.0. Takes four to five restarts to unfreeze. I've uninstalled TuneIn app and DacFix but it doesn't seem to be a cause. I also cleared cache and data in multiple apps related to audio.
Resetting to factory settings was going to be my next step.
There is a thread on reddit around the same issue, but no solutions yet, just reports from others.

My V10 basically bricked itself a few days after the update. I believe I had my headphones plugged in as well. Neither recovery nor download mode worked properly. I managed to boot it in a freezer tho. Shipping it back today.

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Please help! HTC HD2 keeps rebooting (soft reseting) out of it own

I don't know what the heck is going on with my HTC HD2, but the reboots are getting quite annoying.
Furthermore i noticed it happens when i utilize the cpu heavily.
Mostly with streaming video or playing games.
Have done multiple hard resets, rom updates and even custom roms but nothing seems to work.
Sometimes my phone even reboots(soft resets) after watching 5 whole seconds of youtube
So even directly after a hard reset the problem persists.
I'm totally confused right now(because i have tried everything i could do to fix this problem).
I am thinking could it be the battery not giving enough juice for the task? overheating ? or just faulty hardware?
what do you guys think?
because i noticed that the problem is happening more frequently over time.
Edit: it rebooted even in idle a moment ago (1th time) ???
Similar issue with youtube freeze and reset
I can validate your frustration. I am having problems with my HD2 freezing up as well and doing a soft reset on it's own. So the YouTube app opens up the HTC player and then it will play a few seconds and then freeze up. I also opened an MP4 movie file and view it with the HTC player and that also froze it. Last but not least, I have TomTom and that froze it after 15 minutes last night.
I have seen some postings that Tmobile and HTC will be releasing a new rom to fix some memory leaking issues so perhaps that might be it.
It started happening about a week ago for me. Please post any solutions you might find.
I am on:
OS v.5.2.21889
Mania v.2.5.20121412.1
ROM v.2.10.531.1 WWE
Radio v. 2.08.50.08.2
I have done some trail and error, played around with coreplayer and i noticed that when i set the video quality to FLV medium quality in the buildin youtube app in coreplayer i won't reboot that quick anymore, but after a couple of seconds it will eventually still reboot. If i set quality to high quality/high bandwidth i will reboot much faster (so this let's me think about some kind of memory leak/buffer overflow).
Furthermore luckly i don't have any problems with playing mp4 videos in coreplayer, i have tested this especially because of the youtube reboots, and it will keep playing for 1,5 hour without any problems, so maybe you could try coreplayer and see if that's a solution for your mp4 problem ?
But eventually it would be nice if these problems where sorted out so that the device will work like it is supossed to be
Already tried a TASK29 and a flashing a stock ROM from your SD card?
Ye, have tried task 29 (between each roms, i do use task to make sure that the phone is empty.) and when i went back to my 1.72 stock rom i did flash it from SD, but still no luck.
this happened to me today as i was logging onto the net. it did a full master reset.
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
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lemonspeakers said:
dfhgjkhgfeghjn
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lol ? xD frustrated ?
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
Click to expand...
Click to collapse
hmm i only got the problem while i'm watching streaming video through 3g and on usb > active sync > pc data connection / some (cpu intensive) games
with wifi no problems at all, it plays youtube for more then a hour without a reboot, and i tested it multiple times to make sure), and booting is just fine without a single hickup
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
Click to expand...
Click to collapse
Hey, thank you @thompsd. This was driving me crazy on my phone. I finally took it back to a TMobile store for replacement and they put me on the phone with support before they would issue a replacement. Of course I was bewildered when they had me take out the battery and put it back in (which I had done a zillion times) and the phone suddenly worked. The person on the phone told me that it was fixed because I had to keep the battery out for at least 90 seconds. This made absolutely no sense, but it was hard to argue with success. I walked out of the store with my head hung low in shame.
Tonight, sitting in an airport lounge waiting for a flight, I noticed that my phone was hung so I pulled the battery to reset it. When I put the battery back in and started it, the phone went into the reboot loop -- displaying the boot screen for a couple of seconds and then shutting down and rebooting. I pulled the battery for 90 seconds. 120 seconds, 5 minutes. No joy. Realizing that this solution made absolutely no sense in the first place, I decided to search around again.
I found your reply in this thread and looked at my battery contacts. One of them was bent. I straightened it out, put the battery back in and the phone booted right up. Now I realize that when I was on the phone with TMobile, I must have put the battery back in that one time in such a way that inadvertently straightened the pin.
Hi all,
I have (maybe) the same problem with my HD2 i.e. when it is "doing something", well not idle, it sometimes restarts itself and then usually will not get out of the cycle of crash/reboot untill I remove the battery and wait for a few minutes before starting it again.
This is always more frequent if I am using a serious application such as sat nav. It also has only happened when the unit is connected to power, either on my desk or in the car (different power sources), but disconnecting it from the power after the cycle has started doesn't help.
I have assumed from the symptoms that it is caused by overheating and so leaving it switched off for a period allows it to cool.
I have got a return packet from Vodafone to send it for repair but I am loath to do this as it is likely to take 10 days and I suspect I might either get a recon unit back or "no fault found".
Does anyone think this could be battery related? If so I would buy a 2nd battery and test it.
Cheers, Gordon
I can confirm having the same problem.
Using BattClock (which shows a.o. the battery temperature) I was able to establish that the resets and reset loops happen once the battery temperature exceeds 31-32°C.
Contacted HTC support and received reply that the phone qualifies for repair.
PS. My wife just suggested providing me with a cooler bag, so I can enjoy reset-free phone during summer heatwave...
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Yesterday my battery charge got very low and shut the phone down. When I turned the phone back on without charging it kept rebooting time after time. I tried plugging the charger in but that didn't help. I took out the battery and put it back in and that still didn't help. I finally caught it when it was rebooting and pressed volume down and got the phone in bootloader to at least stop the constant rebooting. I left the phone on the charger and after about 1/2 hour I pulled the battery and put it back in and the phone was fine.
I am not wanting this to happen again. Maybe I will go back to an older ROM.
if i have some luck i will receive my phone tomorrow or the day after tomorrow.
i will let you know what has been repaired and if this solved the reboot problem.
today i received my phone back from the repair center.
The repair letter says that the display has being changed because it was not functioning anymore? (but when i sent the phone in the display was working like it should).
And the youtube problem is still there
Im having the same problem! i figure it was the battery overheating...or the rom or even probably a not compatible radio.....try to change all of these and is still restarting when ever it tries to connect to any data or internet usage. Ex. youtube, downloading of files from the internet, Remote Desktop even Microsoft My Phone still restarts.
even when i used to make/receive phone calls it would restart as soon as i picked it up to talk. but for this i had a solution witch as of now is working fine with out a problem.
if anybody else has this problem with the Receiving/making calls this should work.
1. Go to: Start/Settings/Connections
2. is the "TASK" tab choose "Manage Existing Connections"
3. In the "Modem Tab" has for options to choose from, normally is on "Auto", this was the problem. you would want to get it OFF AUTO.
4. Try all the other " voice Stream options Shown" and see witch one works for you without giving problems, and save. Im currently using "wap.voicestream.com." witch is the second option after Auto.
Well i hope this works for you guys if ur having similar problems, its actually work for me. GooD luck! hope this helps.
bitbank said:
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Click to expand...
Click to collapse
is it possible for me to know where can i get this ROM??
(official T-Mobile release date ROM (2/19/10).
this week i will receive my phone back for the 2th time.
Hopefully they have found the faulty component of the phone.
I will keep you informed

[Q] Crashing on Bluetooth, is there a fix?

Hey all, sorry if there is a thread already for this, I did search, but there were a fair few results.
Anyway, since updating my phone to ICS (LPQ) the phone no longer works for more than 20 minutes when connected to my car stereo via bluetooth. After around 20 minutes, the phone just restarts. This is very annoying as shortly before i upgraded I had only just bought the stereo for this exact purpose, and also bought a dedicated sat nav app.
I have since updated again to LP7 hoping it would fix the issue however the issue is still present.
I have done a reset to factory defaults, which made no difference, has any one experienced this issue, and found a fix?

Microphone not working when speaker activated

Holla fellows, on my LG G5 I am facing a very bizarre issue. When I activate my speakers my microphone stops working. when on earpiece they work like a charm. Also microphone didn't work when used my other applications like skype or hangout, but while using earpiece they are perfectly fine. Anyone else got this issue on G5 or anyother device ? Any suggestion or advice is greatly appreciated.
I'm having the same issue. Literally just got the phone 4 days ago. Pretty happy about it. Have you reset?
jkieffer46 said:
I'm having the same issue. Literally just got the phone 4 days ago. Pretty happy about it. Have you reset?
Click to expand...
Click to collapse
Yes, I tried resetting via backup and restore under settings menu
Reset mine and thought about the mic being housed in the battery holder bottom part. Why not take it out and clean connections....mic works great now. Dunno if from reset or alcohol cleaning connections. Give it a shot.
Same here i purchased the phone on 5-5-16 it will reboot on its own almost everyday till 5-19-16 when it completly just gave up and wouldn't turn on. So i went to tmobile and they replaced it for a new one. But now the replacement gave up yesterday 5-28-16. It has managed to turned on once but the device was too hot that i turned it off to cool it down and it wont turn on anymore. Sucks that is long weekend and i wont be getting s replacement soon.
I too am having this issue, however mine has one other weird glitch. If i put the phone on speakerphone and talk into th phone like normal (phone up to my ear) i can hear myself in the phones speaker faintly and the mute button does no work at all. Works fine on normal mode but not on speakerphone. To me this is a software issue vs hardware issue, I bought the phone second hand so I dont really have any warranty. Anyone have anything to offer up to try? Ive tried a different battery module base and no luck, same issues. Its almost like the phone needs a entire reflash done to it. Other then this issue the phone rocks.
The phone is a Canadian H831 model.
I had similar issue with older device. Read on some thread and they suggest disable Google now. It worked for that device. I am not sure if it will for you guys?
Sent from my LG G5 using XDA Labs
kingzslayer said:
Holla fellows, on my LG G5 I am facing a very bizarre issue. When I activate my speakers my microphone stops working. when on earpiece they work like a charm. Also microphone didn't work when used my other applications like skype or hangout, but while using earpiece they are perfectly fine. Anyone else got this issue on G5 or anyother device ? Any suggestion or advice is greatly appreciated.
Click to expand...
Click to collapse
How are you resolve this problem? New phone from box I have some problems Model LG G5 H820 AT&T
Deleted.
I had the same problem a while ago, here's my fix, hope it helps
https://forum.xda-developers.com/lg...-mode-call-t3565646/post71243431#post71243431
Thanks for the link @marac1993 will check
I had the same problem. It turned out to be a "hardware" thing. There are two microphones, one at the bottom of the phone which works when on earpiece, and the second one on the top of the phone (above earpiece) which works when on speaker mode. I cleaned the first one several times without noticing there is a second one on the top. It turned out that the second microphone was blocked by some dirt. I cleaned it and now it works like a harm when on speaker mode.

marshmallow Bluetooth problem

Ive started having crackling sounds with Bluetooth Anyone else having those issues? unrooted Vs990 running marshmallow, Nova beta
If there is one thing that has seriously troubled me with this phone it is the bluetooth performance. About every 2-3 months mine seems to degrade. It gets to the point where if any other data signal is happening (running another app, email downloading in the background, etc) while I'm streaming music over bluetooth it cuts out, stutters, crackles, etc. This even occurs if my music is on my SD card and not coming over a data connection.
If I do a factory reset it completely clears it up and I have no issues for about 2 months, at which point the degrading starts again and within a month gets so bad again I have to do another factory reset.
I have the same issue... Extremely frustrating as I use bluetooth headphones and speakers and both have the same problem.
I actually have zero BT issues with this phone. I had to get rid of my n6 due to BT problems so i understand the frustration but i seem to ne free of this. I use BT all day every day
After doing some research I came across a small blurb in reddit where someone fixed a Samsung with a similar problem. Followed the rabbit hole to battery optimization and it seems to fixed my problems. Here's my posted solution. http://forum.xda-developers.com/lg-v10/help/marshmallow-blue-tooth-problems-solved-t3409943/page1

Not staying connected

Anyone else's watch decide it's not going to stay connected to the phone anymore? I can connect, but it disconnects within a minute or two. Sometimes going to the menu reconnects it, but it doesn't last long. I tried FDR, clearing all the cache on the phone I could, verified the phone works. No dice.
I had the same problem occur after I upgraded to AW2 and the only thing that fixed it was to manually downgrade to AW 1.5 otherwise the watch was unuseable due to the constant disconnect and reconnect requests.
Interesting. I've been on AW2 for a while and didn't have the issue till that day. My phone has upgraded to Oreo but that was also a while before this. Maybe there was a Wear update that caused it. The radios still work as it does connect, but like you said it's constantly being dropped.
I do notice similar behavior with a BT thermometer I have. I can't use my Nexus 5X with it since once I close the phone the connection is lost. Maybe there's a Doze issue with it. I should try connecting the watch to my Nexus 5 and see if it has the same issues.
I have literally been dealing with this same issue for weeks now, I posted in multiple threads about it. I also narrowed it down to doze (same exact issue). However I was already running wear 1.5 when it started happening. Formatted phone (Nexus 6P with oreo) and watch, still doesn't work, tried all kinds of settings, nothing. If you figure something out please let me know. Ill post here if I do.
Same issue. Moto Z2 Play and Zenwatch 2 with AW 2.
Have only had the Z2 Play for a month and had no issues, until this week. Intermittent pairing requests and the watch falls off of the phone's Bluetooth list, while remaining in the Android Wear app.
Maddening.
Will rooting and reverting the watch to AW 1.5 solve this?

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