Whatsapp problem with touchwiz - Galaxy S III Q&A, Help & Troubleshooting

I'm having a problem weird problem with whatsapp. I have several shortcuts to whatsapp chats (3 to contacts and 1 to a group) and each time there is a whatsapp update, the icons are replaced by the generic green whatsapp icon, rather than keep the pictures of the contacts. It's just with my s3, with another s3 is not happening. I tried restoring to factory without luck. it's driving me crazy.
Anyone else had those problems before, or know what could be or how to solve them?
Thank you!

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incoming call problem in galaxy s3

Hey guys well i am having problem with my galaxy s3 after the 2nd update.
The problem is that whenever i receive a call the cell rings but the screen remains black .. So i touch the unlock bottom unlock the screen ...... And after the screen gets unlocked it shows a messgae
UNFORTUNATELY THE PROCESS COM.ANDROID.PHONE HAS STOPPED..
I MEAN WTF ??
and the call cuts by itself and it also doesnt shows in the call log to cheak whoz call was that ...
I factory reseted the device twice ..... One time i didnt installed anything on the device ... To cheak wheather it is a app who is responsible for this problem but nothing still it was showing that problem
please help !!!!!!!!!
And does any1 have the same issue ?????
i found some other guys have the same issue ...
http://code.google.com/p/android/issues/detail?id=34929
cheak it out [email protected]!!
What firmware ???
jje
JJEgan said:
What firmware ???
jje
Click to expand...
Click to collapse
you mean my android version well ofcourse it is 4.0.4
and if you are asking for rom or smething or some1 is going to ask it later ... i have not installed any rom on it .. its the custom one ..
Firmware version not Android version .
jje
Hi I had the same problem, the fix for me was to stop syncing contacts with Facebook or any other 3 party app, I only sync my contacts with Gmail and Exhange servers. Once all the links with Facebook and some other 3 party app I had was gone from my contacts list all was well.
Hope it helps you, cause a phone without a phone is no phone
slinkyinc72 said:
Hi I had the same problem, the fix for me was to stop syncing contacts with Facebook or any other 3 party app, I only sync my contacts with Gmail and Exhange servers. Once all the links with Facebook and some other 3 party app I had was gone from my contacts list all was well.
Hope it helps you, cause a phone without a phone is no phone
Click to expand...
Click to collapse
well thanks man but still i have the same problem ......... and does your ui craches ofter ...
because after the update my ui crashes sometimes ... and calling problem is there always ....
man i regret buying galaxy s3 i should have waited for iphone 5 ...
kevinpunk said:
well thanks man but still i have the same problem ......... and does your ui craches ofter ...
because after the update my ui crashes sometimes ... and calling problem is there always ....
man i regret buying galaxy s3 i should have waited for iphone 5 ...
Click to expand...
Click to collapse
No my UI dosent crash, so maybe its another problem you got. My Firmware version is IMM76D.I9300XXBLFB. I have done the update no trouble there for me.
But i had to stop syncing contacts with everything else then google contacts I had to manual go in my contacts list and de-link everything so all my contacts was only on google account. No cross-linkling in any of my contacts, and no PhotoSynk from Facebook of any sort.
I couldent wait for the Iphone 5, had a 4. Let´s hope it will work out for us Appel defecters
Mine keeps freezing up while surfing the net and the window says "unfortunately the process com.google.process.gapps has stopped working" then I hit the ok button and then it goes back to normal. But the annoying freeze-ups keep happening on a frequent basis. And, I just took one back for doing the same thing!:silly:
same issue here
it happens when my wife calls me, when i call my wife. i guess the reason might be because i linked her to facebook, linkedIN and 2 google accounts.
happened only since todays android/samsung firmware update.
have now unlinked her facebook and linkedIN and will see if that helps
I had this problem too and my solution was to take off all syncs from contacts and more importantly: remove birthdays from contacts!
Weird bug indeed.
Same here. The process crashes when recieving a call from a friend. Tried removing some contact info. Just got to wait and see I guess.
I got the same problem when i updated Facebook contact sync app, it now sync pictures in 720x720, and that makes this happend.
Change facebook contactpics to smaller then 720x720 and problem is gone.
I've tried a whole bunch of things and think I've narrowed it down on my S3. Note, in my case, I used TitaniumBackup to move over my apps/data from my old phone to my new, so if you haven't done that, then the info below will not be relevant to you.
First, I tried de-activating sync (FB and Google) and then actually removed the accounts. No difference.
I also wiped Davlik (No ROM + Root is what I have). No difference.
Cleared settings for the Phone. No difference.
What I realized is that I did a Titanium Backup on my old phone (HTC Evo 4G w/ CM7.2) and copied it over to my new phone. It's this restore that's hosing things. There must be a library that's copied over as part of the process that's hosing things.
I have reinstalled the app and didn't select the sync birthdays option this time.
Already received an incoming call from a facebook friend and phone didn't crashed.
Oh man, tha'ts a BIG problem! Many people with this annoying problem. I had this issue, and now I disabled status and birthday sync and changed the size of the pics to 520x520... fingers crossed!

Issue with Contacts, Sync, Pictures, Messaging Client

Okay guys I have been having this or a similiar problem since back when i had my droid X.
Here is what happens:
I sync my contacts with google and facebook, pretty everything links okay and the contacts that don't I manually link to the proper facebook contact. All of my contacts have pictures now from facebook. When I use the messaging app my contact images seem random, some show up some don't. I have googled this to no avail and it seems that others do have this problem and something like syncmypix app can solve the problem which is the route i took with my Droid X. This method seems hacky to me and I really dont like having to run another syncing app when the pictures seem to already be connected to the contact.
The second bigger problem is that the contacts without pictures seem to not actually be connected to the proper contact at all in the messaging app. When i click on the "ghost man" (because the picture doesnt show up) thumbnail I am not forwarded to the contact details. However for contacts with pictures everything works properly.
When I use a third party messaging app (sliding messaging) everything works perfectly.
So the question is, am I doing something wrong? Is there an inherent flaw or bug in android that is ****ing this up? Is my cellphone data corrupt? What is going on... I love android but this is seriously almost driving me away as it has been an issue for almost 3 years with 2 different phones for me.
Thank you!

[Q] Cannot see contact picture thumbnail

Hi All!
My name is Matt. I've bought my S3 GT-i9300 for a few week and just a few days ago I noticed that the contact picture thumbnails no longer exists (not even the default icons). To see what I mean, please the attached image screenshot.
I've synced the facebook pictures to the contacts and has worked perfectly; I can still see the display picture that I've synced if I click onto a specific contact. But because I don't have that thumbnail, I cannot access the quick contact pop up.
The most peculiar thing is that this only occurs in the "Contacts" tab but not my "Favourites" tab. I also do not have this issue in my message app.
I cannot recall messing with any settings or installing anything besides installing facebook messenger and skype; both of which I've uninstalled with no solution to my problem. Other attempts include:
- removing my facebook account sync on my phone and deleting the remaining account details
- changed the "contacts viewed" from all to phone only to sim only, etc. but with no effect
- deleted all my sim contacts
- restarted the device
I guess the only thing I haven't tried is factory reset... but I would like to use it only as a last resort option...
My Android version is 4.1.2. I bought my phone outright.
Any help would be greatly appreciated!!!
Thanks in advance
Matt

[Q] Contact pictures (Google) disappeared

Hello.
So yesterday strange thing happened. I took my phone, and noticed that it has wrong photos for some of the contacts. I looked deeper, and found out that all Google photos disappeared.
For example. There is a contact, which is synced with Google Contacts. Google Contacts has a photo uploaded, which was the one used in my phone as the main contact photo. This contact also has Facebook, Skype, Google+ and other social network linked to it. When I try to set the default photo in contact setting, there is no option to select Google Contacts photo, which was there earlier.
I checked Google Contacts, if photos are still there - and they are.
I tried restarting phone, deleting some extra files (couldn't start Image Gallery, because there was not enough space. Eventually I had some major problems with my SD card yesterday, but it seems, that they are gone now), stopped Contacts app, and cleared its data.
I'm out of ideas as to how to fix this.
I'm on XWLSE for Ukraine.
Exactly the same thing happened to me today. Apart from manually putting photos back on the phone's contact app or restoring from a backup I don't have a solution.
Ashley
SergSlim said:
Hello.
So yesterday strange thing happened. I took my phone, and noticed that it has wrong photos for some of the contacts. I looked deeper, and found out that all Google photos disappeared.
For example. There is a contact, which is synced with Google Contacts. Google Contacts has a photo uploaded, which was the one used in my phone as the main contact photo. This contact also has Facebook, Skype, Google+ and other social network linked to it. When I try to set the default photo in contact setting, there is no option to select Google Contacts photo, which was there earlier.
I checked Google Contacts, if photos are still there - and they are.
I tried restarting phone, deleting some extra files (couldn't start Image Gallery, because there was not enough space. Eventually I had some major problems with my SD card yesterday, but it seems, that they are gone now), stopped Contacts app, and cleared its data.
I'm out of ideas as to how to fix this.
I'm on XWLSE for Ukraine.
Click to expand...
Click to collapse
if the pictures are on Google, then try to do a contacts sync (again). it usually helps
imilic said:
if the pictures are on Google, then try to do a contacts sync (again). it usually helps
Click to expand...
Click to collapse
It does not help. It was among the first things I tried. I tried disconnecting other accounts from a particular contact to see if something will change, but it did not.
I wonder if I am not the only one with such problem, and it happened yesterday - maybe or was caused by some application update, which happened yesterday? For example Skype.
SergSlim said:
It does not help. It was among the first things I tried. I tried disconnecting other accounts from a particular contact to see if something will change, but it did not.
I wonder if I am not the only one with such problem, and it happened yesterday - maybe or was caused by some application update, which happened yesterday? For example Skype.
Click to expand...
Click to collapse
I also updated Skype and didn't have those problems. Try this: go to Contacts > Menu > contacts to display > and then set to only Google. I have this configuration and it runs without problems
imilic said:
I also updated Skype and didn't have those problems. Try this: go to Contacts > Menu > contacts to display > and then set to only Google. I have this configuration and it runs without problems
Click to expand...
Click to collapse
Dunno what to do. Tried various combinations. I even think of updating to xwlsw with Full erase.
SergSlim said:
Dunno what to do. Tried various combinations. I even think of updating to xwlsw with Full erase.
Click to expand...
Click to collapse
any news?
Installed the new SlimBean build and Skype, no problem here.
imilic said:
any news?
Installed the new SlimBean build and Skype, no problem here.
Click to expand...
Click to collapse
I've updated firmware to XWLSW via ODIN without wipe - did not help.
Decided to play with contacts a bit more. unlinked all of the other accounts such as skype, facebook, etc. - did not help.
Then I went to contacts.google.com and reused the same pictures for those contacts that I set them for long time ago.
And that fixed the problem.
I then decided to sync my contacts with facebook (emails) and that took me half a day to figure out how to do it correctly. :laugh:
Now, I reconnected skype and facebook accounts, but for some reason I don't see some of the Skype/Facebook contacts in the list. They are not linked with my google contacts for the same people, and I can't find it in the list. Strange things happen..
imilic said:
any news?
Installed the new SlimBean build and Skype, no problem here.
Click to expand...
Click to collapse
Today all the photos disappeared again. I'm frustrated.
SergSlim said:
Today all the photos disappeared again. I'm frustrated.
Click to expand...
Click to collapse
On my Galaxy Note 2 exactly the same happens, maybe a week now. After I have restarted my phone, all my contact photos were gone, but not from gmail. I had to clear cache for contacts and contacts memory to load photos again, but after some time they were gone again.
This happend to me about 4 times. Now I think Skype is causing this. If I do not start it, everything looks OK for 2 days now. Before, after phone restart, I have manually started Skype and after some short time contact photos were gone. Perhaps you could test that on your phone.
SeraphimSVK said:
On my Galaxy Note 2 exactly the same happens, maybe a week now. After I have restarted my phone, all my contact photos were gone, but not from gmail. I had to clear cache for contacts and contacts memory to load photos again, but after some time they were gone again.
This happend to me about 4 times. Now I think Skype is causing this. If I do not start it, everything looks OK for 2 days now. Before, after phone restart, I have manually started Skype and after some short time contact photos were gone. Perhaps you could test that on your phone.
Click to expand...
Click to collapse
Same problem here. Deleting the google account was the only thing that helped -- for two days. The pictures even "survived" Skype synchronisation.
Two days later: same problem again.
mary-lou said:
Same problem here. Deleting the google account was the only thing that helped -- for two days. The pictures even "survived" Skype synchronisation.
Two days later: same problem again.
Click to expand...
Click to collapse
I guess two days later Skype updated their app, and it happened again.
Here is the proof that it is happening because of Skype:
http://community.skype.com/t5/Andro...ing-all-non-Skype-contact-photos/td-p/1735257
http://forum.xda-developers.com/showthread.php?t=2351825
No, it happened definitely BEFORE I downloaded the update - and exactly two days after I reactivated the syncrhronisation option in Skype.
AFTER downloading and installing the latest version the contacts disappared, reappeared, disappeared and reappeared again (maybe the regrouping of the contacts in google helped the reappearing but I think the last time they disappeared/reappeared magically I haven't changed any settings).
It is definately Skype on my phone. I had it turned off for some days, yesterday I had to make a call with Skype and my contact photos were gone again. Turned off Skype, cleared contacts cache, synced google and everything is ok again.
same thing happened to me today
Any ideas How to fix it?

Galaxy S9+ Notification issues

Hi all,
I have been searching for this for a while and haven't found the answer anywhere.
I have 2 problems with notifications on my S9+ and can't figure out how to fix them - hopefully someone here can help.
1. Gmail: I have 4 different gmail accounts on my phone, 3 of them show up notifications no problem, but 1 of them for some reason doesn't. The one that doesn't is the most important one however, and the default account for the phone.
I have gone through what I can see for the settings and duplicated everything between the different accounts and I have also deleted the account and reloaded it and still no joy.
From what I can see it is still syncing and retrieving the mails, but just not telling me if there are new ones there.
Any ideas?
2. Whatsapp: This may not be an issue with my phone, but again hopefully someone can help. I have a wearOS watch and up until recently whatsapp notifications were coming up on the watch no problem before one day just stopping. I am not sure if any changes occured (add update etc.) that caused the notifications to stop.
But what makes this one strange (to me anyway) is that all other notifications come up no problem on my watch, however I also have a fitbit which retrieves whatsapp messages but these are still working fine. Both watch and fitbit worked fine with whatsapp notifications previously just in case anyone thinks there might be an issue having two wearables taking the same notifications.
Hopefully someone can help me with 1 or both of these issues.
Thanks very much,
N

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