Hello, friend of mine bought a s6 edge a few weeks back. Worked good until he went to reset it. Note it's doing the this phone had abnormal reset please insert old Samsung account. The guy isn't responding of course. Well I can bypass it and get the phone working but it won't allow him to log onto Any Samsung app now. When we click add account for Samsung it just clicks it and goes back to add account.
Anyone have this issue? Or can you help?
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I sent my I/O tablet to Samsung for repairing a hardware defect (see http://forum.xda-developers.com/showthread.php?t=1272086). I got it back today and now it's stuck in some factory mode. There is a lock displaying at the bottom of the screen during boot-up. I have an app called factory mode that seems to launch some sort of calculator. I am unable to lock the screen at all now. No matter what lock screen setting I try the screen never locks. Pushing the power button powers down the device in an instant. No more popup asking if I want to power down. I've tried a factory reset, but during the reset it's complaining about not having access to some directory. After the factory reset runs its course I'm back to square one. I'm not asked to setup wifi, create an account or anything. I'll obviously call Samsung support tomorrow to find out how the hell I get out of this factory mode. But in the meantime has anybody seen this type of behavior after getting their tablet back from Samsung support?
Please use the Q&A Forum for questions Thanks
Moving to Q&A
Samsung wants me to send the tab back to them cause they don't give out the engineering codes to get it out of factory mode. Honestly I find this rather ridiculous. I use this thing for development for christ sake. I really don't want to sent it back to them again being without a tab for another few weeks. If anyone knows the magic code to get the tab out of factory mode please pm me.
Thanks.
I need that Code aswell
Yeah I need that code to get out of factory mode aswell as I have the same issue.
Thanks
Which is amazing because they keep sending unusable tablets back to people after repairs. For me they set a password and I had to use ODIN to flash the original 3.0 I/O rom on it. Wouldn't even let me wipe portions in recovery.
Sent from my GT-I9100 using XDA App
dvirring said:
Yeah I need that code to get out of factory mode aswell as I have the same issue.
Thanks
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Click to collapse
man it is annoying i got the same problem. Anyone got the solution?
This is the exact issue I have, so this can't be cured by flashing old firmwares eh? Any solutions?
Btw, I have the 10.1 P7510 retail, not the Google I/O edition.
jtdc said:
This is the exact issue I have, so this can't be cured by flashing old firmwares eh? Any solutions?
Btw, I have the 10.1 P7510 retail, not the Google I/O edition.
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Click to collapse
Got my Tab Fixed by Samsung Service Centre, In my case it was caused by missing IMEI and Serial Number.
I have the same problem, factory mode, and i already know that it is because of missing IMEI and efs folder on my tab. I have imei number on my box, isn't it possible to recover it using my imei number by myself?
the way i understand this is only samsung can take out the factory mode. so it happens on 3G tab as well, how did you get the "factory mode" in the first place?
Sent from my GT-P7510 using Tapatalk
Hi all,
My son rooted ny Galaxy Note 2 (SGH-i317). After 3D Launcher crashed it, I tried the Galaxy Toolkit offered by mskip. It seemed to work well. I set the phone back to completely stock. (in the hopes of rooting again). But now I get these messages
a) google.process.gapps has stopped
b) Contacts has stopped
c) Gallery has stopped
When I try to dial a number the phone freezes after the first number then suts down. Contacts open in a plain black screen. At my wits end..ANY IDEAS from anyone will be greatly appreciated. I use this for work (NO my boss doesn't know yet)
Thank you
[email protected]
brendant1960 said:
Hi all,
My son rooted ny Galaxy Note 2 (SGH-i317). After 3D Launcher crashed it, I tried the Galaxy Toolkit offered by mskip. It seemed to work well. I set the phone back to completely stock. (in the hopes of rooting again). But now I get these messages
a) google.process.gapps has stopped
b) Contacts has stopped
c) Gallery has stopped
When I try to dial a number the phone freezes after the first number then suts down. Contacts open in a plain black screen. At my wits end..ANY IDEAS from anyone will be greatly appreciated. I use this for work (NO my boss doesn't know yet)
Thank you
[email protected]
Click to expand...
Click to collapse
It might be better to look here http://forum.xda-developers.com/showthread.php?t=2052779 for your answers.
Good luck.
Folks,
Hope I can get help here before I have to send my S in for repair.
I have a Verizon Note 4 from Nov '14 and Gear S from a month ago. The S is an ATT from Samsung and worked fine until a few days ago. Now the S refuses to complete the Gear software installation it completed fine a month ago.
Did the Note 4 reset, reinstalled the Gear app, the Note 4 recognizes the S, the S acknowledges the 4 but never gets past the "waiting for the Samsung Gear app setup....
I waited overnight with no success.
I know the Verizon 4 may seem a mismatch with the ATT S, but it worked fine for over a month.
Any ideas?
Jmunekata said:
Folks,
Hope I can get help here before I have to send my S in for repair.
I have a Verizon Note 4 from Nov '14 and Gear S from a month ago. The S is an ATT from Samsung and worked fine until a few days ago. Now the S refuses to complete the Gear software installation it completed fine a month ago.
Did the Note 4 reset, reinstalled the Gear app, the Note 4 recognizes the S, the S acknowledges the 4 but never gets past the "waiting for the Samsung Gear app setup....
I waited overnight with no success.
I know the Verizon 4 may seem a mismatch with the ATT S, but it worked fine for over a month.
Any ideas?
Click to expand...
Click to collapse
have you tried resetting the watch?
cipherswitch said:
have you tried resetting the watch?
Click to expand...
Click to collapse
How do you reset the watch?
I have reset the Note 4, and reboot the watch but am not aware of reseting the watch.
Thank you
Jmunekata said:
How do you reset the watch?
I have reset the Note 4, and reboot the watch but am not aware of reseting the watch.
Thank you
Click to expand...
Click to collapse
go into the settings menu and select "Reset Gear"
Hard Reset
cipherswitch ,
I am unable to access the menu to reset the S but I did find a procedure to hard reset th S by pressing the power button for 10 seconds to enter reboot mode then press power button to bring up a selection of actions: ?, download; restore; power off. I selected restore to do a system restore to original.
Then attempted to reinstall the Gear osftware to the S. No luck. the Note 4 and S properly handshake but S hands up "Waiting for Gear setup".
It's going back.
Thanks
Id be more concerned as to why you couldnt get into the menu. Clearly we are missing some information here...
cipherswitch said:
Id be more concerned as to why you couldnt get into the menu. Clearly we are missing some information here...
Click to expand...
Click to collapse
When your S was new, could you access the menu on the watch to go to settings to reset it?
This is how the S is behaving.
I own a Galaxy S5 SM-G900V from Verizon. I stopped using the phone for sometime. The phone was working great before it was placed on in a drawer. I decided to give it away to somebody and now the touch screen function does not work at all. I already tried resetting the phone. I also wiped the cached but nothing changed. The phone has not been wet or anything like that. Please let me know any ideas and suggestions! Thanks.
Help!!
Verizon Note Edge - Reactivation Lock Problems (Legit Samsung Account)
Ughh, so I got my Note Edge, Had it unlocked and rooted running ver 6.0.1 (was originally 5.0.1) For some reason it would not allow me to turn off the activation lock even though it was legitimately in my account, I logged into account.samsung.com and verified it. Did a master reset on phone with no help. Next thing I did was delete the samsung account and recreate it. (Probably a huge mistake). When I try to use my account to unlock the phone I keep getting 'processing failed' I have tried every flash and bypass that I've been able to find with no luck at all. I've been dinking with this for over a week now.
Contacted Samsung yesterday and basically got a runaround response from them.
I still have the email stating the device was registered to me with this IMEI but it didn't help any. I have the original simm card and have done everything with simm installed. at first the OTG cable was working but wouldn't still wouldn't let me turn the lock off. Now it won't even pop up file manager when I conect the OTG cable.
I don't care how I get this lock off of here but can someone point me in the right direction for something that is currently working either through samsung or any other alternative means. Am so frustrated at the moment.
Same issue here. Help!!
Man, i cant beleive this isnt possible? I still have the phone sitting here because i have stuff on it i need. Anyone? Any solutions at all? It's not the google lock but the samsung lock.
What helped me with my note edge I found on technocaretricks website it is Samsung account bypass/reset solution for all models. Also watching a quick utube video or 2. (Sorry cudn't post links)
Hope it helps