Here's my problem XDA Gods:
I've recently made a huge mistake, I was %&$#ing around with roms for the HDX and with Hashcode's Safestrap and had my phone fully rooted with the ADB drivers installed on my pc. I was using the default rom slot to operate(Yes it's stupid, but I have problems working with under 8gb of space and it was working fine.). Through an accidental factory reset I managed to delete my safestrap backup and screw up the current Rom. So I went into safestrap and tried to flash a new rom which suddenly wouldn't flash correctly. So I did advanced wipe and cleared everything and rebooted the device whilst still set to bootup from the default rom slot. My Proceeded to then bootloop the grey kindle logo. In a panic trying to fix it, I did the factory reset by holding the volume and power buttons (Another stupid move in my game of life.). Now when I plug it into a PC it reads the device as MTP USB Device and proceeds to fail installing Drivers that I've already installed. Adb wont recognize the device and I'm currently attempting to reinstall all my drivers.
To Sum It Up:
* My Device Can't Boot Into Safestrap
* My Device Can't Boot Past The Kindle Gray Logo
* My Computers wont recognize the kindle and calls it an MTP USB Device and fails driver installation.
*ADB also rejects my love.
Dear XDA Gods, I pray to thee for divine help and request the speedy help of thy talents. Many goats I will sacrifice for any that will help. I have scoured the Internet looking for a holy answer and have stumbled only upon ADB fixes to which I cannot. Please look upon my request and help me fly through this terrible storm.
From what I understand...
...this is a brick situation. Not to be a debby downer but I found myself in the same situation. I spent countless hours in the XDA forums and beyond, read every Android Cowboy post (who knows his way around this issue), tried a fastboot cable (didn't work), and even looked for a way to JTAG the internal memory - all to no avail. My advice - if you can't get ADB to wreckonize, accept your fate and flaunt your expensive taste in paperweights because, indeed, the stakes of being a tinkerer are high.
zomblitous said:
Here's my problem XDA Gods:
I've recently made a huge mistake, I was %&$#ing around with roms for the HDX and with Hashcode's Safestrap and had my phone fully rooted with the ADB drivers installed on my pc. I was using the default rom slot to operate(Yes it's stupid, but I have problems working with under 8gb of space and it was working fine.). Through an accidental factory reset I managed to delete my safestrap backup and screw up the current Rom. So I went into safestrap and tried to flash a new rom which suddenly wouldn't flash correctly. So I did advanced wipe and cleared everything and rebooted the device whilst still set to bootup from the default rom slot. My Proceeded to then bootloop the grey kindle logo. In a panic trying to fix it, I did the factory reset by holding the volume and power buttons (Another stupid move in my game of life.). Now when I plug it into a PC it reads the device as MTP USB Device and proceeds to fail installing Drivers that I've already installed. Adb wont recognize the device and I'm currently attempting to reinstall all my drivers.
To Sum It Up:
* My Device Can't Boot Into Safestrap
* My Device Can't Boot Past The Kindle Gray Logo
* My Computers wont recognize the kindle and calls it an MTP USB Device and fails driver installation.
*ADB also rejects my love.
Dear XDA Gods, I pray to thee for divine help and request the speedy help of thy talents. Many goats I will sacrifice for any that will help. I have scoured the Internet looking for a holy answer and have stumbled only upon ADB fixes to which I cannot. Please look upon my request and help me fly through this terrible storm.
Click to expand...
Click to collapse
---------- Post added at 12:18 PM ---------- Previous post was at 12:04 PM ----------
Google "Setting Up Your Kindle Fire Tablet for Testing" there is an article that might help to get ADB up.
This may be helpful to try to get ADB working. Also, a fastboot cable might be worth a try, though I don't think it will work if you don't get ADB working. Did you modify build.prop? Delete any system files?
I am sure that there is a way to restore through QPST:
http://forum.xda-developers.com/showthread.php?p=49862146
but I lack the skills to complete this process
Thanks
Thanks for the speedey responses guys, I'll try the QTSP method when I have time, but still thanks. Any other help is good to.
Same happened to me also , and i contacted with Amazon Customer Service. I explained whole situation ( that i tried the install gapps and bricked it like you - same way - ) they offered me a replacement. Then they sent me a new Kindle.
If you cant do anything just contact with them and explain everything. They will help im sure about that.
They are the most amazing Customer Service i've ever seen in my life. Just 2 days , i got my new Kindle and sent bricked one back.
Also they sent me a email for return shipping expenses. I used it at UPS and did not paid any money for return shipping.
Aren't they amazing?
Really!?!?
squee9 said:
Same happened to me also , and i contacted with Amazon Customer Service. I explained whole situation ( that i tried the install gapps and bricked it like you - same way - ) they offered me a replacement. Then they sent me a new Kindle.
If you cant do anything just contact with them and explain everything. They will help im sure about that.
They are the most amazing Customer Service i've ever seen in my life. Just 2 days , i got my new Kindle and sent bricked one back.
Also they sent me a email for return shipping expenses. I used it at UPS and did not paid any money for return shipping.
Aren't they amazing?
Click to expand...
Click to collapse
So even after ""breaking the system"" I'll get my money back. I dont have a warranty by the way, and I got it in December. Will that effect anything.
zomblitous said:
So even after ""breaking the system"" I'll get my money back. I dont have a warranty by the way, and I got it in December. Will that effect anything.
Click to expand...
Click to collapse
I have to admit I went through something very similar to you with my first HDX. I wiped the system without fully understanding it and afterwards it was bricked with my computer being unable to recognize it.
I also spent quite a bit of time looking for a solution but ultimately it was far easier talking to Amazon about this and having them send a replacement. Now with my second HDX I didn't make the same mistake twice.
I didn't tell the truth though. I just said that after I powered it on one day it would get stuck on the boot screen and after a troubleshoot run through Amazon offered a replacement.
Good luck.
Fastboot & the system
lawnnewm said:
...this is a brick situation. Not to be a debby downer but I found myself in the same situation. I spent countless hours in the XDA forums and beyond, read every Android Cowboy post (who knows his way around this issue), tried a fastboot cable (didn't work), and even looked for a way to JTAG the internal memory - all to no avail. My advice - if you can't get ADB to wreckonize, accept your fate and flaunt your expensive taste in paperweights because, indeed, the stakes of being a tinkerer are high.
---------- Post added at 12:18 PM ---------- Previous post was at 12:04 PM ----------
Google "Setting Up Your Kindle Fire Tablet for Testing" there is an article that might help to get ADB up.
This may be helpful to try to get ADB working. Also, a fastboot cable might be worth a try, though I don't think it will work if you don't get ADB working. Did you modify build.prop? Delete any system files?
Click to expand...
Click to collapse
Well I did the advanced system wipe, I think I may have just wiped off all traces of a rom by formatting the system, I havent touched the build.prop or any file like that, only format. Also I'll grab a fastboot cable off ebay and give tinkering a try,
Thanks
zXiC said:
I have to admit I went through something very similar to you with my first HDX. I wiped the system without fully understanding it and afterwards it was bricked with my computer being unable to recognize it.
I also spent quite a bit of time looking for a solution but ultimately it was far easier talking to Amazon about this and having them send a replacement. Now with my second HDX I didn't make the same mistake twice.
I didn't tell the truth though. I just said that after I powered it on one day it would get stuck on the boot screen and after a troubleshoot run through Amazon offered a replacement.
Good luck.
Click to expand...
Click to collapse
Well, best to have a working kindle and bad karma than an expensive paperweight, i'll give a fastboot cable a try first and use this as a last attempt. Thanks, also, when did you get the replacement and did you have a warranty?
zomblitous said:
Well, best to have a working kindle and bad karma than an expensive paperweight, i'll give a fastboot cable a try first and use this as a last attempt. Thanks, also, when did you get the replacement and did you have a warranty?
Click to expand...
Click to collapse
Rubbish. A bad kindle is a temporary thing. Bad karma lasts a lifetime & even if you can work it off, it's on a sliding scale approximately 1000:1.
The worst thing you can do is panic. 99.999% of devices can be recovered. However, you greatly increase your chances of being in that screwed .001% statistically by panicking & doing things like factory resetting or rebooting.
Personally, after sitting down to think about it, I can say I have actually borked my device 23 times. Nearly every three times, it was a different issue, since I was recreating issues to find solutions for others. To this day, I still have my FIRST HDX. I even got the update, the one that nobody can reverse. Guess what? I'm rooted, have SafeStrap & GAPPS still, because I didn't panic.
When you screw something up, you have to walk away. 3 out of 4 times, if you react to an issue without planning & reasoning, you will only make things worse, particularly if you really have no idea what you are doing & how Linux, Android Bootloaders & firmware in general work together. You don't need to know every detail, but a basic understanding at the very least. Listen, I am by no means a developer. I am a butcher hack of a coder, but I am a mechanical engineer & so I approach everything methodically, especially when dealing with something I do not know. Knowing your limits can be the most important thing to know at times & when you have stepped outside of your knowledge base, reacting with a guess rarely goes good. Just ask all the folks leaving Las Vegas casinos without their money. The bottom line is that bad things happen when you panic & let fear take hold. Bad things happen when you think you know more than you do.
What also helps me, is that this is my NEWEST username (you used to be able to have multiple, for different devices, etc), which is from 2006. I am pretty sure my first login was from 2002, maybe early 2003. When I joined I didn't do anything other than lurk, read, ask questions & follow things that interested me in IRC for a year & a half. I never even posted for the first 9 months I was around. I used PM & IRC, then it was only to ask questions to things I could find answers too reading through the earlier posts. Again, there are brand new members that understand & have abilities in technology that far outstrip anything I'll ever comprehend. Just like there were over a decade ago. Find those people & become friends. Follow one of the tutorials on building a basic app or building a rom like CM or AOSP or any of the other open roms from scratch. You'll learn something new, I garuntee it & it will come in handy some day, even if it's just a hobby. Of course things are different at XDA these days. It used to be that EVERY member was here to learn how to do these things for themselves & to share the experience & what was learned. Now, you still have some of those types, but predominantly, you have members that are here just because they want someone else to make a theme, or mod, or fix for them & they have no desire to contribute.
At any rate, I don't have the time to keep up with all the bootloops & bricks these days. Right now, work is crazy busy & that is what pays the bills, so it takes precedence over everything else. I'll start answering PM's & taking a look at borked devices again when things slow down again, however, I think I could probably recover 8 out of 10 if I had it in my hands & so could you. For those of you unwilling to give up, I suggest you read around other forums, check out some of the qualcomm developer forums & find some of the very talented developers that participate in those communities too. Most of them WILL take the time, not necessarily to fix your problem, but to answer questions & even to teach you a thing or two, if you are sincere about wanting to learn & not just looking for the first sucker to fix whatever problem you have.
GSLEON3 said:
Rubbish. A bad kindle is a temporary thing. Bad karma lasts a lifetime & even if you can work it off, it's on a sliding scale approximately 1000:1.
The worst thing you can do is panic. 99.999% of devices can be recovered. However, you greatly increase your chances of being in that screwed .001% statistically by panicking & doing things like factory resetting or rebooting.
Personally, after sitting down to think about it, I can say I have actually borked my device 23 times. Nearly every three times, it was a different issue, since I was recreating issues to find solutions for others. To this day, I still have my FIRST HDX. I even got the update, the one that nobody can reverse. Guess what? I'm rooted, have SafeStrap & GAPPS still, because I didn't panic.
When you screw something up, you have to walk away. 3 out of 4 times, if you react to an issue without planning & reasoning, you will only make things worse, particularly if you really have no idea what you are doing & how Linux, Android Bootloaders & firmware in general work together. You don't need to know every detail, but a basic understanding at the very least. Listen, I am by no means a developer. I am a butcher hack of a coder, but I am a mechanical engineer & so I approach everything methodically, especially when dealing with something I do not know. Knowing your limits can be the most important thing to know at times & when you have stepped outside of your knowledge base, reacting with a guess rarely goes good. Just ask all the folks leaving Las Vegas casinos without their money. The bottom line is that bad things happen when you panic & let fear take hold. Bad things happen when you think you know more than you do.
What also helps me, is that this is my NEWEST username (you used to be able to have multiple, for different devices, etc), which is from 2006. I am pretty sure my first login was from 2002, maybe early 2003. When I joined I didn't do anything other than lurk, read, ask questions & follow things that interested me in IRC for a year & a half. I never even posted for the first 9 months I was around. I used PM & IRC, then it was only to ask questions to things I could find answers too reading through the earlier posts. Again, there are brand new members that understand & have abilities in technology that far outstrip anything I'll ever comprehend. Just like there were over a decade ago. Find those people & become friends. Follow one of the tutorials on building a basic app or building a rom like CM or AOSP or any of the other open roms from scratch. You'll learn something new, I garuntee it & it will come in handy some day, even if it's just a hobby. Of course things are different at XDA these days. It used to be that EVERY member was here to learn how to do these things for themselves & to share the experience & what was learned. Now, you still have some of those types, but predominantly, you have members that are here just because they want someone else to make a theme, or mod, or fix for them & they have no desire to contribute.
At any rate, I don't have the time to keep up with all the bootloops & bricks these days. Right now, work is crazy busy & that is what pays the bills, so it takes precedence over everything else. I'll start answering PM's & taking a look at borked devices again when things slow down again, however, I think I could probably recover 8 out of 10 if I had it in my hands & so could you. For those of you unwilling to give up, I suggest you read around other forums, check out some of the qualcomm developer forums & find some of the very talented developers that participate in those communities too. Most of them WILL take the time, not necessarily to fix your problem, but to answer questions & even to teach you a thing or two, if you are sincere about wanting to learn & not just looking for the first sucker to fix whatever problem you have.
Click to expand...
Click to collapse
Thanks for the pep-talk, I haven't even thought about giving up, and I don't really want to just get out the easy lying way. But sadly my problem is one of few and will take time even with the help of power techies. I really only have one option at the moment and that is to continue troubleshooting and ignore everyone who just says that i have acquired a taste in paperweights. And Thanks anyway, means alot when a member takes time just to cheer ya on.
zomblitous said:
Well, best to have a working kindle and bad karma than an expensive paperweight, i'll give a fastboot cable a try first and use this as a last attempt. Thanks, also, when did you get the replacement and did you have a warranty?
Click to expand...
Click to collapse
Replacement was expediated by Amazon so in two days.
You have a limited warranty for a year. You just have to convince Amazon that your problem falls under that.
Edit: It's admirable to try and fix it yourself but in my opinion it's far too time consuming.
1 year then...
zXiC said:
Replacement was expediated by Amazon so in two days.
You have a limited warranty for a year. You just have to convince Amazon that your problem falls under that.
Edit: It's admirable to try and fix it yourself but in my opinion it's far too time consuming.
Click to expand...
Click to collapse
Well I have about a year then.
I have an Ematic EM63 that froze on me one day and now refuses to boot. I've tried to factory reset but it also just freezes and never completes. Can anyone help me with getting this tablet usable again? I wonder if reflashing the stock rom would work but of course I never backed up the tablet and can't find a stock rom image anywhere on the internet.
Thread moved
glnwst said:
I have an Ematic EM63 that froze on me one day and now refuses to boot. I've tried to factory reset but it also just freezes and never completes. Can anyone help me with getting this tablet usable again? I wonder if reflashing the stock rom would work but of course I never backed up the tablet and can't find a stock rom image anywhere on the internet.
Click to expand...
Click to collapse
You may have to check the user manual (p.33) or contact the company directly. Other than that, I don't see much support for this tablet.
The customer support for this company is terrible. I called and explained that I'm unable to factory reset and all they did was send me an email explaining how to. If I could somehow find the stock rom for this tablet I think I might be able to fix it that way. Problem is that since it's not a popular tablet I can't seem to find one anywhere on the internet. If anyone has this tablet and could send me the stock rom for it that would be great.
I've had problems with the tablet ever since I purchased it. I warn anyone thinking about buying this tablet or any products from this company to stay clear.
glnwst said:
The customer support for this company is terrible. I called and explained that I'm unable to factory reset and all they did was send me an email explaining how to. If I could somehow find the stock rom for this tablet I think I might be able to fix it that way. Problem is that since it's not a popular tablet I can't seem to find one anywhere on the internet. If anyone has this tablet and could send me the stock rom for it that would be great.
I've had problems with the tablet ever since I purchased it. I warn anyone thinking about buying this tablet or any products from this company to stay clear.
Click to expand...
Click to collapse
Unfortunately, that's the problem with buying generic tablets, there's often little to no support. The benefit of buying brand name tablets is that the opposite is true. Of course you have to pay a bit more but it's worth it in the long run.
Hi. I have a Kindle HDX 7" and its been great, I love it. It's running stock ROM and I've not tried to modify it in anyway. The guarantee expired last November. I've been taking it to college daily and last week it developed a problem. The touchscreen started playing up, sometimes it was frozen and didn't register any touches, other times it went haywire with lots of ghost touches. Maybe it wasn't ghost touches, maybe it was all the touches from before catching up if you see what I mean. Anyway, it was not good, very frustrating and not much use for anything.
I didn't particularly want to reset it since I had a lot of apps and documents but I didn't think I had much choice so I reset it via the settings but it didn't cure it, the problem persisted. So I contacted Amazon and asked if they could still fix it out of warranty. They said they don't fix Kindles, they just replace them, and the operator tried to sell me a new one.
So I took it to a local shop and the guy seemed to know all about it immediately. He said it was a virus and that he could replace the firmware for £10. I had my doubts. I'd heard that the bootloader was locked and that viruses on Linux variants were rare anyway. But I thought if there was a chance of success it was worth £10.
Its too early to say for sure but I think whatever he did may have sorted the problem. The thing is, I'm full of doubts now. Can anyone answer some questions for me? Is there such a thing as a hard reset? Is it different from resetting from Settings? Was I right about the bootloader being locked? And does this mean that it was highly unlikely that he replaced the firmware? Is it possible that it was a virus?
The last question is especially important to me because if it was a virus, then its highly likely that I got it at college .. so what's to stop it getting the same virus again? I certainly can't afford £10 every week to get my Kindle working again. I feel like such a dope, I should know the answers to these questions and if I'd been a little more patient perhaps I might have learnt something but I was emotionally devastated at the thought of losing my Kindle through ineptitude. Its still possible that it was a hardware fault, maybe an intermittent fault with the digitizer from being knocked about in my rucksack with my books and things. I don't know.
Any advice would be great.
T.I.A.