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No email from Best Buy regarding my G3 for Verizon. Supposed to be released today 7/17 but website now says Release Date: To be announced.
Called my local store and they have confirmed they do not have any g3s nor have any information on their arrival. I would just go to a Verizon store but I have a 50 dollar gift card that I can apply towards the G3!.
Post any information you may have collected or heard.
easyfame said:
No email from Best Buy regarding my G3 for Verizon. Supposed to be released today 7/17 but website now says Release Date: To be announced.
Called my local store and they have confirmed they do not have any g3s nor have any information on their arrival. I would just go to a Verizon store but I have a 50 dollar gift card that I can apply towards the G3!.
Post any information you may have collected or heard.
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I didn't get an email today either but I went into Best Buy this afternoon anyways. I just handed the guy my pre-order paperwork and said "I'm here to pick up and activate my Verizon G3". The guy said "oh I think they're still in the back, they just came off the truck". Sure enough, he came back with it and I'm typing this on it now. I'm not sure if they weren't sopposed to give it to me or not but I figured I'd give it a shot. I still haven't gotten the email from Best Buy either. You might get lucky if you go in and just act like you got the email. Good luck!
Sent from my VS985 4G using XDA Free mobile app
Interesting. Maybe their just a little late getting to California stores....
The Best Buy stores in my area received them today (the 17th). We received the AT&T and Sprint ones a little ahead of the release but the Verizon ones we recieved day of. Give it a day or so and they will have them if they don't already. I don't know how the email system works, but it might indeed be worth it to walk in and ask.
Seems like the bigger city stores got them but not the smaller cities. I called my local store, Ames, IA and they said Des moines had some but theirs were still on order.
I got this email today:
"
So we're doing our best to set things right.*
View:**Mobile**|**Web**|**Español[https://ci4]*[https://ci6][https://ci5][https://ci5][https://ci5][https://ci4][https://ci3][https://ci3][https://ci4][https://ci4][https://ci6][https://ci5][https://ci5][https://ci3]Hello Minh,*
We're sorry, but your recent order is taking longer than expected. We expect the item below to be available for pick up within 30 days. We'll send you another email once we've received your shipment and your item is ready for pick up.*
If that's okay with you, and you accept the delay and new delivery estimate, you don't have to do anything. Once your order is ready for store pick up, we'll send you an email.*
If you prefer, you can cancel this order at any time. To do so, please call us at*1-888-BEST BUY*(1-888-237-8289). We'll sort it out quickly, especially if you have your order number handy.*
Once again, we are sorry for the delay. Thanks for your patience.*
Sincerely,*
Karalyn Sartor*
Vice President Customer Care"
Went to Verizon to pick it up instead and will cancel my BB order when it is available. I was disappointed. Did anyone get the $50 gc for new activation?
oo3 said:
I got this email today:
"
So we're doing our best to set things right.*
View:
We're sorry, but your recent order is taking longer than expected. We expect the item below to be available for pick up within 30 days. We'll send you another email once we've received your shipment and your item is ready for pick up.*
If that's okay with you, and you accept the delay and new delivery estimate, you don't have to do anything. Once your order is ready for store pick up, we'll send you an email.*
If you prefer, you can cancel this order at any time. To do so, please call us at*1-888-BEST BUY*(1-888-237-8289). We'll sort it out quickly, especially if you have your order number handy.*
Once again, we are sorry for the delay. Thanks for your patience.*
Sincerely,*
Karalyn Sartor*
Vice President Customer Care"
Went to Verizon to pick it up instead and will cancel my BB order when it is available. I was disappointed. Did anyone get the $50 gc for new activation?
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Interesting. It doesn't look like everyone has received these emails. When did you place your order? Mine was first thing in the morning on 7/11 and AFAIK they didn't have the pre-order available on 7/10 like VZW, so I'm fairly confident I'm one of the first folks that pre-ordered. A rep I spoke with did confirm that they're going to ship in the order in which the orders were placed, so maybe there's some sort of issue where they realized they don't have enough stock to cover all pre-orders and are send emails to folks who ordered after some cutoff time? Another possible thought might be that if you pre-ordered and had one of the expedited shipping options (i.e. your expected delivery was yesterday or today) and they knew they weren't going to meet the estimated time they sent the email?
All speculation of course hinging on my hope that I might see a new phone in the next 4 weeks.
LostMahbles said:
Interesting. It doesn't look like everyone has received these emails. When did you place your order? Mine was first thing in the morning on 7/11 and AFAIK they didn't have the pre-order available on 7/10 like VZW, so I'm fairly confident I'm one of the first folks that pre-ordered. A rep I spoke with did confirm that they're going to ship in the order in which the orders were placed, so maybe there's some sort of issue where they realized they don't have enough stock to cover all pre-orders and are send emails to folks who ordered after some cutoff time? Another possible thought might be that if you pre-ordered and had one of the expedited shipping options (i.e. your expected delivery was yesterday or today) and they knew they weren't going to meet the estimated time they sent the email?
All speculation of course hinging on my hope that I might see a new phone in the next 4 weeks.
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I got the same e-mail yesterday and am very frustrated. I did my pre-order on the morning of 7/12. I'm debating if I should just walk into a store and see what happens....
jjseven said:
I got the same e-mail yesterday and am very frustrated. I did my pre-order on the morning of 7/12. I'm debating if I should just walk into a store and see what happens....
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Look like store availability is running on the site. Might what to check your location.
I think they are all screwed up over there. Has anyone tried to order and have the phone shipped to home? I keep getting that the shipping option is not available on the Verizon model. I went into the store yesterday and ask about Shipping and they said that this phone would have to be activated in the store.
Getting absolutely nowhere with BB support. Judging by the twitter conversation I had with them, it doesn't look like they've started shipping any devices at all, with no estimate on when they'll start.
Since we're all on here twiddling our thumbs until they give us something to chew on, anyone care to share when they pre-ordered and whether they've received a delay email?
LostMahbles said:
Getting absolutely nowhere with BB support. Judging by the twitter conversation I had with them, it doesn't look like they've started shipping any devices at all, with no estimate on when they'll start.
Since we're all on here twiddling our thumbs until they give us something to chew on, anyone care to share when they pre-ordered and whether they've received a delay email?
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You may want to check with your local Best Buy because I just checked a little bit ago on the website and it shows that my small local Best Buy has them now. It showed that they weren't available this morning.
Krusej23 said:
You may want to check with your local Best Buy because I just checked a little bit ago on the website and it shows that my small local Best Buy has them now. It showed that they weren't available this morning.
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Specifically had it shipped to avoid having a best buy employee activate the phone and kill my UDP.
---------- Post added at 06:48 PM ---------- Previous post was at 06:37 PM ----------
Just received a call from a BB rep saying they won't be able to ship the LG G3 for "a couple of months."
LostMahbles said:
Specifically had it shipped to avoid having a best buy employee activate the phone and kill my UDP.
---------- Post added at 06:48 PM ---------- Previous post was at 06:37 PM ----------
Just received a call from a BB rep saying they won't be able to ship the LG G3 for "a couple of months."
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HAHAHAHAHAHA! I'm not laughing at you, I'm laughing at Best Buy for thinking that's correct and laughing at that employee for having to make that phone call. They are just asking for it.
I just went into my local best buy and they didn't even know they had them in the storage shelves right behind them. I had to tell the guy the phone came out yesterday and then he checked for it. I didn't get to use the $50 upgrade promotion but they did let me use the $50 towards accessories like a screen protector, case, and audio aux cable. Loving the phone so far.
Had a pre order with Amazon.got an email this morning saying delay this delay that sorry wah wah. Cancelled order went on best buy website. Paid for replacement device(full price) got my your pickup is ready email. Typing from my amazing g3. Best buy chick was on top of it. Even have ne me the option for her to activate it or me at home. I said. Me (duh). Popped SIM in as soon as I was in the car. The rest is history. I did pay more at best buy but I call it a(I want my device now) fee.
Sent from my VS985 4G using Tapatalk
We have Verizon LG G3 in Washington DC BBC ?
I am still waiting for my 10th Of July preorder from Verizon not BestBuy.
Amazon, UDP, $400 Activation Fee
Wonder if you go with Amazon and perform sim swap trick to maintain UDP, would you be hit with the $400 fee for not activating it Amazon's way? Given the delays with BB, I'm almost tempted to take a shot with Amazon but wouldn't necessarily want to get hit with an extra $400 for not following their directions. Any experiences buying phones off Amazon but maintaining UDP with sim trick?
Went to best buy and upgraded with Verizon edge and they gave me a 100$ gift card. They had a 24 inch 1080p TV for 120. So I got the TV for 30$ put the door ..glad I upgraded
Sent from my Nexus 7 using XDA Free mobile app
not to long ago they offered a promotion for new LG G3 customers that they would get a free 2nd battery and dock for the battery. I, of course, purchased my G3 before the promo. Long story short, I went to LGs website and *****ed and they sent me a EXCEL file to fill out and email back so I can get the promo. So i thought I would share and see if you guys wanna try it as well.
you just need to fill it out, send it to their email [email protected] and put this in the subject "LG G3 Battery Promo – Previous Purchaser"
here is the email they sent me:
From: <[email protected]>
Date: Oct 2, 2014 6:08 PM
Subject: G3 Promo
To: <[email protected]>
Cc:
Dear Mr/Mrs. XXXXX
Thank you for choosing LG G3 for your mobile purchase.
After reviewing your case about the LG G3 Promotion, we are excited to extend the offer to you.
We will need some information from you. I have attached a template for you to fill out.
Please complete the template and send the email titled “LG G3 Battery Promo – Previous Purchaser” along with the attachment to [email protected]
Also along with your email and attachment, if you could provide the proof of purchase with the email as well.
You will receive a reply within 48 hours upon receipt of your email.
Thank you and Life’s Good.
Note: This email address is used for outgoing mail only. Thank you.
I bought mine on Saturday and submitted my request for the extra battery...they said it will take 5 business days for a response ...hopefully it's a positive one
This is the first one
Hello,
Thank you for contacting us about the Free LG G3 Battery and Battery Charging Cradle Promotion.
We have received your request and are currently working on processing it in the order it was received. Even though your purchase date is out of the promotion period, we will be happy to review and let you know of the submission status in the next 1-3 business days.
Our customers’ satisfaction is always our top priority.
Thank you for choosing the LG G3.
Best regards,
HS Ad
(An LG Company)
I was way out of the date and they just sent this
Congratulations! Your submission for the Free LG G3 Battery and Battery Charging Cradle Promotion has been successfully validated.
Please be on the lookout for a shipping confirmation email* letting you know that your battery and cradle are on their way.
To ensure timely delivery, please review the information below for correct spelling. Please email any corrections to [email protected] within five days. Unfortunately, we can correct typos, but we are not able to change the recipient or shipping address.
Did you just fill out the form op posted and send it to them or did you email them first or anything?
Sent from my LGLS990 using XDA Free mobile app
I filled out the xls file and attached a receipt and photo of under the battery.
Did the same.
Did the same thing, sent my info. It does work. :good:
DHSoccer4 said:
not to long ago they offered a promotion for new LG G3 customers that they would get a free 2nd battery and dock for the battery. I, of course, purchased my G3 before the promo. Long story short, I went to LGs website and *****ed and they sent me a EXCEL file to fill out and email back so I can get the promo. So i thought I would share and see if you guys wanna try it as well.
you just need to fill it out, send it to their email [email protected] and put this in the subject "LG G3 Battery Promo – Previous Purchaser"
here is the email they sent me:
From: <[email protected]>
Date: Oct 2, 2014 6:08 PM
Subject: G3 Promo
To: <[email protected]>
Cc:
Dear Mr/Mrs. XXXXX
Thank you for choosing LG G3 for your mobile purchase.
After reviewing your case about the LG G3 Promotion, we are excited to extend the offer to you.
We will need some information from you. I have attached a template for you to fill out.
Please complete the template and send the email titled “LG G3 Battery Promo – Previous Purchaser” along with the attachment to [email protected]
Also along with your email and attachment, if you could provide the proof of purchase with the email as well.
You will receive a reply within 48 hours upon receipt of your email.
Thank you and Life’s Good.
Note: This email address is used for outgoing mail only. Thank you.
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I got the confirmation email about a week ago, still no sign of a tracking or shipment notification
I purchased mine on the 7th, the promotion was from September 8th through the 22nd. I figured I would try and do it anyways; luckily for me I had filled out 2 of them. Upon letting them know my situation and only being a day out of the promotion period, I received an email stating "although you are out of the purchase period, customer service is our top priority."
Shortly after that, I received a response back saying unfortunately your application has been turned down for the reason of "not purchased within the promotion period." I thought to myself, yeah, customer service is our top priority my a$$. Good thing I did fill out two of the forms, because a couple days later I received an email stating it was approved. This was roughly 7 days ago. I still have yet to receive shipping information, but none the less the status is still "approved" ; free is free. If they still have the site up to access, I would recommend just trying to anyone who has not yet. It's worth a shot, if so, fill out a couple extras so different people will review them.
DHSoccer4 said:
not to long ago they offered a promotion for new LG G3 customers that they would get a free 2nd battery and dock for the battery. I, of course, purchased my G3 before the promo. Long story short, I went to LGs website and *****ed and they sent me a EXCEL file to fill out and email back so I can get the promo. So i thought I would share and see if you guys wanna try it as well.
you just need to fill it out, send it to their email [email protected] and put this in the subject "LG G3 Battery Promo – Previous Purchaser"
here is the email they sent me:
From: <[email protected]>
Date: Oct 2, 2014 6:08 PM
Subject: G3 Promo
To: <[email protected]>
Cc:
Dear Mr/Mrs. XXXXX
Thank you for choosing LG G3 for your mobile purchase.
After reviewing your case about the LG G3 Promotion, we are excited to extend the offer to you.
We will need some information from you. I have attached a template for you to fill out.
Please complete the template and send the email titled “LG G3 Battery Promo – Previous Purchaser” along with the attachment to [email protected]
Also along with your email and attachment, if you could provide the proof of purchase with the email as well.
You will receive a reply within 48 hours upon receipt of your email.
Thank you and Life’s Good.
Note: This email address is used for outgoing mail only. Thank you.
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Click to collapse
Thanks for posting this. I just got my phone Saturday and forgot to bring the paperwork in to work with me today, and I think the promo ends today. I got it sent off!!
Got my confirmation email today on this. It says I should expect another email with packaging info within five days. :good:
Texas501 said:
Did the same thing, sent my info. It does work. :good:
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Thank you!!
I was getting ready to email and complain as well since mine was purchased about a week before the promotion. I was already denied through the original form, just sent this form off. While I like having a 10000mah battery, I'd much rather have a fully charged smaller one I can have as a backup. Such a great promotion, happy to be able to take advantage of it!
I got my phone a week before launch and I filled this out and was also able to get approved for the promo for both g3s I out purchased. If you read the email with approval, it says it takes 4-6 weeks for delivery.
Sent from my LGLS990 using Tapatalk
I was also an early adopter of the LG-G3 and i am happy to see that they are treating us the same for this promotion. I got my email 2 weeks ago saying my battery will be shipped out in 4-6 weeks. Good on LG to offer this to us.
Glad people are taking advantage of my post. Never started a thread LoL
Sent from my LGLS990 using XDA Free mobile app
Dear Isaac,
Congratulations! Your submission for the Free LG G3 Battery and Battery Charging Cradle Promotion has been successfully validated.
Purchased before promo started. Hell yes.
Heyy, me too and I bought it on July..
Dear Hector,
Congratulations! Your submission for the Free LG G3 Battery and Battery Charging Cradle Promotion has been successfully validated.
Thanks for the advice, hope everyone can get in this offer..
I got mine off ebay, what do i do?
Followed the steps as posted and got an email yesterday from LG saying it will be shipped in 4 to 6 weeks time. Many thanks to the OP! I bought the phone back in July so was not expecting it to get approved but LG did it!
Sent from my LGLS990 using XDA Free mobile app
I also received my confirmation after submiting the info, thanks to OP, i bought it on the offer time but I was unable to complete the online request because i live in Puerto Rico and the offer was only for the US.
Yea, i purchased my back in July as well. i just filled out the spreadsheet and submitted. Will reply as soon as I hear back. Pray for a brother.
I bought the V10 from t-mobile on November 21st. I accepted that I had missed the 200gb promo bundle that ended on November 15th. Today, I see that if you buy a V10 between November 30th and December 20th, you get a free 64gb sd card, extra battery, and charging cradle. I called LG and asked them if they could at least include me in the new promo because I could simply return the phone and buy it again to get the free stuff. The woman on the phone was very nice, and told me that I was the third person today that called about this. Still she said that there was nothing she could do. Has anyone else had any luck?
Tweet them. They will do it. I did on LG G4 and was able to grab 128 gb card and battery with charger even when i bought outside promotional period.
Just tweeted them. I will post the results here.
For faster process, I would do online submission anyway, get submission #, THEN call them for their blessing. That's what I would do..
I got mine on the 16th I might try too
Sent from my LG-H901 using Tapatalk
Tweeted them....just got a direct message with a phone number. Called and they told me I am not eligible.
helldogg75 said:
Tweeted them....just got a direct message with a phone number. Called and they told me I am not eligible.
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It depends on do you afford the restocking fee.
Backup your data and do factory reset, and return it, and get another which will make you eligible for this memory card + battery promo.
helldogg75 said:
Tweeted them....just got a direct message with a phone number. Called and they told me I am not eligible.
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Which account did you Tweet. I didn't get a response.
Sent from my LG-H901 using Tapatalk
LG Electronics.. @lgus
I didn't get a response either. I tweeted @lguSAMobile.
Either way, it went nowhere
You can always buy mine lol or at least the SD
It's more the principle of the thing. Technically, we're not entitled to it, but it is a stupid thing to anger an arbitrary subset of your customers shortly after launching a new phone. The phone is great, but I still feel a bit cheated.
I think they did it around black Friday mainly so others don't feel cheated either. The first people to get the phone got the battery/200gb SD. Then after that you have $100 off including all the deals from black Friday, and now you can still get the $100 holiday promo from LG but you only have the battery+ 64gb SD card.
Granted what you could try is taking your phone back to the store, say something is wrong with it and just ask for an exchange. GPS issue, or something "intermittent" happening, etc and ask foot a new receipt for your records. Just back up your stuff first if you want to try.
The person that I just talked to at LG said that they are working on something for those of us who bought the phone between promotions. It may be a line of B.S. but there's hope.
Sent from my LG-H901 using Tapatalk
dude dsame got mine on 27th missed 64gb and 200gb....
I just want the battery and charger
lol,I can't even sell mine (nobody locally has v10's) I went back to note
Anyone hear of any update on what they might have been working on for those of us who got caught between the two promotions?
Sanadrate said:
lol,I can't even sell mine (nobody locally has v10's) I went back to note
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Click to collapse
I'll buy them
I got this email today after I tried to get the 200GB SDHC and battery promo but was off by a couple days:
Does it seem legit? I think so. Anyone else miss the promo by a few days? Try this if so....
Good Morning,
Thank you for purchasing the LG V10 and for your interest in our 200GB microSD card and battery bundle promotion. Unfortunately the promotion expired before you purchased your LG V10. However, we still want you to bundle up for winter and get more power on the go with a second battery and charging cradle, a total bundle value of over $65.00. If you’d like to receive this bundle (second battery and charging cradle), please provide the following information and attach the two proofs of purchase (receipt of purchase and picture of IMEI #) and reply back to [email protected] by 01/08/2015.
Date Purchased:
First Name:
Last Name:
Phone Number:
Address Line 1:
Address Line 2 (apartment, building, suite, floor, etc.):
City:
State:
Zip code:
IMEI # (found near the UPC Code on package):
Wireless Carrier:
Retailer:
Please note that we must receive your response before 01/08/2015 in order for us to process your request.
All the best,
LG Electronics, Inc.
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Click to collapse
You're way late. It was due 1/8/2015.
chrisingrassia said:
You're way late. It was due 1/8/2015.
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Click to collapse
Woha! I didn't even catch that. I hope it is a typo!
I'm a bit weary if no-one else gets this offer... Is the respond-to address valid do you think? I forwarded this to [email protected] to see if it is legit and what to do about that incorrect date.
Thanks!
I believe that date should be 2016. You are way late for the 200GB sdcard, you needed to purchase the phone by November 15th and sent in your promo info by November 30th.
emtownsend said:
Woha! I didn't even catch that. I hope it is a typo!
I'm a bit weary if no-one else gets this offer... Is the respond-to address valid do you think? I forwarded this to [email protected] to see if it is legit and what to do about that incorrect date.
Thanks!
Click to expand...
Click to collapse
Probably just a typo
Give it a shot, let us know.
I sent them the info. I'll let you know what happens!
I got this email as well. I will be sending my info in tomorrow. Mine says I must have it to them by Dec. 31st 2015
Sent from my VS990 using Tapatalk
I got the same email on Monday saying it was due 1/8/15, and then yesterday morning I got another one that said it was due 12/31/15. I sent it in immediately so if I hear anything I'll try to post back for an update as well.
How did you submit late?
I purchased on the 28th...
Anyone get anything from this? I've not heard a thing since I sent my info in.
Sent from my VS990 using Tapatalk
emtownsend said:
Anyone get anything from this? I've not heard a thing since I sent my info in.
Sent from my VS990 using Tapatalk
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Click to collapse
I haven't heard or received anything yet either. I think the promo said 6-8 weeks to process the paperwork though didn't it?
dablobb said:
I haven't heard or received anything yet either. I think the promo said 6-8 weeks to process the paperwork though didn't it?
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Click to collapse
Yeah, I was just being impatient I guess. I haven't even received my $100 Visa card yet. Again, just impatient.
I too am waiting on the 100$ rebate, and cradle/battery. I did go back to the site to check status and it shows approved but not sent yet.
Sent from my VS990 using Tapatalk
Hey! Got my shipping notification today for my battery and charging cradle! Just to follow up...
My wife and I preordered the G5 through ATT using the BOGO deal.. I see on the LG site if you preorder (carrier variants included) you get the battery and cradle charger when you preorder..
Question is, will we be eligible for that also since we used the BOGO deal in ATT? I don't see anywhere on the site to where I can submit my preorder number..
Or will it come with the phone?
For the G4, I had to send a photo of the receipt plus my contact information. I'd assume they're waiting for release before they start accepting offers.
I wouldn't see why you couldn't claim a set for both phones. I believe the BOGO is an AT&T promotion whereas the battery/cradle is an LG promotion.
Thanks man. That's what I figured but can't find any solid info. I remember for my G4 it was all through LG site and send them pic if receipt and serial number to get the battery and cradle.
The pre-orders here in Luxembourg and also Germany (I believe) do not include a cradle or battery. All that is available as of right now is the camera module. MAybe more after the G5 starts delivering?