not to long ago they offered a promotion for new LG G3 customers that they would get a free 2nd battery and dock for the battery. I, of course, purchased my G3 before the promo. Long story short, I went to LGs website and *****ed and they sent me a EXCEL file to fill out and email back so I can get the promo. So i thought I would share and see if you guys wanna try it as well.
you just need to fill it out, send it to their email [email protected] and put this in the subject "LG G3 Battery Promo – Previous Purchaser"
here is the email they sent me:
From: <[email protected]>
Date: Oct 2, 2014 6:08 PM
Subject: G3 Promo
To: <[email protected]>
Cc:
Dear Mr/Mrs. XXXXX
Thank you for choosing LG G3 for your mobile purchase.
After reviewing your case about the LG G3 Promotion, we are excited to extend the offer to you.
We will need some information from you. I have attached a template for you to fill out.
Please complete the template and send the email titled “LG G3 Battery Promo – Previous Purchaser” along with the attachment to [email protected]
Also along with your email and attachment, if you could provide the proof of purchase with the email as well.
You will receive a reply within 48 hours upon receipt of your email.
Thank you and Life’s Good.
Note: This email address is used for outgoing mail only. Thank you.
I bought mine on Saturday and submitted my request for the extra battery...they said it will take 5 business days for a response ...hopefully it's a positive one
This is the first one
Hello,
Thank you for contacting us about the Free LG G3 Battery and Battery Charging Cradle Promotion.
We have received your request and are currently working on processing it in the order it was received. Even though your purchase date is out of the promotion period, we will be happy to review and let you know of the submission status in the next 1-3 business days.
Our customers’ satisfaction is always our top priority.
Thank you for choosing the LG G3.
Best regards,
HS Ad
(An LG Company)
I was way out of the date and they just sent this
Congratulations! Your submission for the Free LG G3 Battery and Battery Charging Cradle Promotion has been successfully validated.
Please be on the lookout for a shipping confirmation email* letting you know that your battery and cradle are on their way.
To ensure timely delivery, please review the information below for correct spelling. Please email any corrections to [email protected] within five days. Unfortunately, we can correct typos, but we are not able to change the recipient or shipping address.
Did you just fill out the form op posted and send it to them or did you email them first or anything?
Sent from my LGLS990 using XDA Free mobile app
I filled out the xls file and attached a receipt and photo of under the battery.
Did the same.
Did the same thing, sent my info. It does work. :good:
DHSoccer4 said:
not to long ago they offered a promotion for new LG G3 customers that they would get a free 2nd battery and dock for the battery. I, of course, purchased my G3 before the promo. Long story short, I went to LGs website and *****ed and they sent me a EXCEL file to fill out and email back so I can get the promo. So i thought I would share and see if you guys wanna try it as well.
you just need to fill it out, send it to their email [email protected] and put this in the subject "LG G3 Battery Promo – Previous Purchaser"
here is the email they sent me:
From: <[email protected]>
Date: Oct 2, 2014 6:08 PM
Subject: G3 Promo
To: <[email protected]>
Cc:
Dear Mr/Mrs. XXXXX
Thank you for choosing LG G3 for your mobile purchase.
After reviewing your case about the LG G3 Promotion, we are excited to extend the offer to you.
We will need some information from you. I have attached a template for you to fill out.
Please complete the template and send the email titled “LG G3 Battery Promo – Previous Purchaser” along with the attachment to [email protected]
Also along with your email and attachment, if you could provide the proof of purchase with the email as well.
You will receive a reply within 48 hours upon receipt of your email.
Thank you and Life’s Good.
Note: This email address is used for outgoing mail only. Thank you.
Click to expand...
Click to collapse
I got the confirmation email about a week ago, still no sign of a tracking or shipment notification
I purchased mine on the 7th, the promotion was from September 8th through the 22nd. I figured I would try and do it anyways; luckily for me I had filled out 2 of them. Upon letting them know my situation and only being a day out of the promotion period, I received an email stating "although you are out of the purchase period, customer service is our top priority."
Shortly after that, I received a response back saying unfortunately your application has been turned down for the reason of "not purchased within the promotion period." I thought to myself, yeah, customer service is our top priority my a$$. Good thing I did fill out two of the forms, because a couple days later I received an email stating it was approved. This was roughly 7 days ago. I still have yet to receive shipping information, but none the less the status is still "approved" ; free is free. If they still have the site up to access, I would recommend just trying to anyone who has not yet. It's worth a shot, if so, fill out a couple extras so different people will review them.
DHSoccer4 said:
not to long ago they offered a promotion for new LG G3 customers that they would get a free 2nd battery and dock for the battery. I, of course, purchased my G3 before the promo. Long story short, I went to LGs website and *****ed and they sent me a EXCEL file to fill out and email back so I can get the promo. So i thought I would share and see if you guys wanna try it as well.
you just need to fill it out, send it to their email [email protected] and put this in the subject "LG G3 Battery Promo – Previous Purchaser"
here is the email they sent me:
From: <[email protected]>
Date: Oct 2, 2014 6:08 PM
Subject: G3 Promo
To: <[email protected]>
Cc:
Dear Mr/Mrs. XXXXX
Thank you for choosing LG G3 for your mobile purchase.
After reviewing your case about the LG G3 Promotion, we are excited to extend the offer to you.
We will need some information from you. I have attached a template for you to fill out.
Please complete the template and send the email titled “LG G3 Battery Promo – Previous Purchaser” along with the attachment to [email protected]
Also along with your email and attachment, if you could provide the proof of purchase with the email as well.
You will receive a reply within 48 hours upon receipt of your email.
Thank you and Life’s Good.
Note: This email address is used for outgoing mail only. Thank you.
Click to expand...
Click to collapse
Thanks for posting this. I just got my phone Saturday and forgot to bring the paperwork in to work with me today, and I think the promo ends today. I got it sent off!!
Got my confirmation email today on this. It says I should expect another email with packaging info within five days. :good:
Texas501 said:
Did the same thing, sent my info. It does work. :good:
Click to expand...
Click to collapse
Thank you!!
I was getting ready to email and complain as well since mine was purchased about a week before the promotion. I was already denied through the original form, just sent this form off. While I like having a 10000mah battery, I'd much rather have a fully charged smaller one I can have as a backup. Such a great promotion, happy to be able to take advantage of it!
I got my phone a week before launch and I filled this out and was also able to get approved for the promo for both g3s I out purchased. If you read the email with approval, it says it takes 4-6 weeks for delivery.
Sent from my LGLS990 using Tapatalk
I was also an early adopter of the LG-G3 and i am happy to see that they are treating us the same for this promotion. I got my email 2 weeks ago saying my battery will be shipped out in 4-6 weeks. Good on LG to offer this to us.
Glad people are taking advantage of my post. Never started a thread LoL
Sent from my LGLS990 using XDA Free mobile app
Dear Isaac,
Congratulations! Your submission for the Free LG G3 Battery and Battery Charging Cradle Promotion has been successfully validated.
Purchased before promo started. Hell yes.
Heyy, me too and I bought it on July..
Dear Hector,
Congratulations! Your submission for the Free LG G3 Battery and Battery Charging Cradle Promotion has been successfully validated.
Thanks for the advice, hope everyone can get in this offer..
I got mine off ebay, what do i do?
Followed the steps as posted and got an email yesterday from LG saying it will be shipped in 4 to 6 weeks time. Many thanks to the OP! I bought the phone back in July so was not expecting it to get approved but LG did it!
Sent from my LGLS990 using XDA Free mobile app
I also received my confirmation after submiting the info, thanks to OP, i bought it on the offer time but I was unable to complete the online request because i live in Puerto Rico and the offer was only for the US.
Yea, i purchased my back in July as well. i just filled out the spreadsheet and submitted. Will reply as soon as I hear back. Pray for a brother.
Related
Ordered Dec 23rd: Merimobiles
Still nothing, customer service says if I don't see it by this weekend they will send me a new one. Plus it just so happens I sent in that rebate for the free dock and paid the investment of $10.50 to the U.S.Merchants. I have yet to see either one. Anyone in the same boat still? When all is said and done I might have 2 docks. Unless we have another snow storm.
Label/Receipt Number: **************
Service(s): Registered Mail™
Status: Foreign Acceptance
Your item was accepted in HONG KONG on January 15, 2011 at 4:36 pm. Information, if available, is updated periodically throughout the day. Please check again later.
I plan on turning this whole situation into a game, which ever one gets here first will be showered with gifts and pampered. The latter with have to endure the heart ache and smells of being the charger for in the kids bathroom or a ice scraper, snow shovel ect.
Why can't they get more of this stuff in the US? They should be all over EBay by now!
Try checking your tracking number against whatever your mail provider is (mine showed up on CanadaPost).
If it still doesn't turn up I would raise an issue with paypal/your credit card company. Merimobiles has lied to me about shipping details, there's no reason for them to have your money.
I have ordered two items from china in January. One cleared Shenzen on 1/15 and I got it on 2/6. The other cleared on 1/23 and I got it on 2/8
It seems things have really slowed down from there on china post airmail
Merimobiles is a terrible vendor. They are doing the same bs to me (even after completely admitting that the shipping problem is thier mistake). They are a bad company that doesn't take care of its customers. I highly suggest that everybody avoids doing business with them.
Swyped from my VEGAn-TAB-v1.0.0B5.1
I will avoid them. Thanks.
Just total got mine a minute ago. Ordered from merimobiles dec 26th. I live in são Paulo Brasil.
sixvoltsystem said:
Ordered Dec 23rd: Merimobiles
Label/Receipt Number: **************
Service(s): Registered Mail™
Status: Foreign Acceptance
Your item was accepted in HONG KONG on January 15, 2011 at 4:36 pm. Information, if available, is updated periodically throughout the day. Please check again later.
Click to expand...
Click to collapse
I order on the 12/26 and have the exact same as the above, with the exact reply from merimobiles about shipping another if I don't get it by this weekend. Unless they overnight it why would I expect that a second one would make it to me.
unnerv00 said:
I order on the 12/26 and have the exact same as the above, with the exact reply from merimobiles about shipping another if I don't get it by this weekend. Unless they overnight it why would I expect that a second one would make it to me.
Click to expand...
Click to collapse
I ordered my Dock 12/30/2010, received a "Your Order Has Shipped" email on 1/19/2011. Got my Tracking Number and this is what was reported:
Destination - United States of America
The item (RB176555762HK) is being processed for departure from Hong Kong as of 22-Jan-2011.
It looks as though it is still being processed! I sent an email to [email protected] so they could explain the status delay. No response 2nd request was sent today.
EKS
FWIW - I ordered a Leather Case w/ USB keyboard & Mini Bluetooth QWERTY keyboard w/ touchpad and laser pointer from Ankaka.com January 6, 2011.
The tracking system provided this response:
Destination - United States of America
The item (RT083003489HK) left Hong Kong for its destination on 17-Jan-2011
So, my Ankaka items are officially in the mail and should arrive San Jose, CA any day. My merimobiles.com Docking station is still in Hong Kong being processed for departure.
It seems that merimobiles choose the cheapest delivery option each time they ship something. Like they try to accumulate packages to make one huge shipment to US for less money.
If you go to the USPS web site and under tracking teb enter the track number, you can see progress once they receive it.
Damn... did you all forget it's a slow boat to/from China?
My dock took almost 30 days to arrive from Merimobiles. It was a race between the doc and usb keyboard case I ordered. The doc won by 3 days.
I decided to e-mail them being as nice as I possibly can here is the reply e-mail:
hi sir,
sorry for the matter.
the tracking number is: RB*********HK
please ask your local post of it.
if you dont get it next weekend. we will ship another one to you again. ok?
thank you.
Regards,
Janey
www.merimobiles.com
Then:
hi sir,
we asked the post and they told us that time because of the bad weather. all packages delayed about 2weeks. the package is on the way to your country now. if you dont get it next weekend. we resend you another one again or refund you. ok?
thank you.
Janey
www.merimobiles.com
I got a few emails from Janey too. I already did my venting on another thread, but this company is horrible. I think that their support people are all the same person. Always say sir. Always is all lower case. Always bad grammar and you are lucky if the sentence make any sense. The last response I got six days ago said that they would check on my order, but crickets since then.
Then I call up US Merchants to see why I still haven't received my rebate dock from 11/26 purchase and they say that they are having trouble getting the docks from Viewsonic and it will be at least another couple weeks before they get them.
I am livid.
Merimobiles Answer to your threads
Hi we know many docking stations where delayed in the regular mail during the months of December and January. As you know this is a free shipping item rated at 14-21 business days. During those months there has been many delays in the regular mail. We can assure you we ship them promptly. The situation is now alot better and most packages are arriving promptly in the advertised time and the regular time that it should take by regular mail. We do care alot about our customers. We do have a policy when it takes over 1 month we reship or refund. Many people have received there docking stations already. Shipping times are back to normal, and contrary to what 1 member claimed we don't chose the cheapest way possible to ship, its a regular mail shipping item like any other item, and every year during the holiday time there is always delays in the mail. Things are back to normal now, we can assure you on our part we ship them promptly, its unfortunate some people had to experience delays from the mailing system. If you have any comments or questions please feel free to contact us. And no there is more than 1 person answering the emails in contrary of what 1 member claimed.
thank you
Philip
merimobiles-philip said:
Hi we know many docking stations where delayed in the regular mail during the months of December and January. As you know this is a free shipping item rated at 14-21 business days. During those months there has been many delays in the regular mail. We can assure you we ship them promptly. The situation is now alot better and most packages are arriving promptly in the advertised time and the regular time that it should take by regular mail. We do care alot about our customers. We do have a policy when it takes over 1 month we reship or refund. Many people have received there docking stations already. Shipping times are back to normal, and contrary to what 1 member claimed we don't chose the cheapest way possible to ship, its a regular mail shipping item like any other item, and every year during the holiday time there is always delays in the mail. Things are back to normal now, we can assure you on our part we ship them promptly, its unfortunate some people had to experience delays from the mailing system. If you have any comments or questions please feel free to contact us. And no there is more than 1 person answering the emails in contrary of what 1 member claimed.
thank you
Philip
Click to expand...
Click to collapse
Philip:
Thank you for your reply. I didn't start this post to defile Merimobiles. That was not my intention. I was stating I had both Merimobiles and U.S.Merchants both sending me docks since Dec. of 2010 and have not seen either one and was wondering if others had received theirs yet. You do however get a +1 for lurking the XDA forums. Janey has been nice answering my questions and she did state that if I didn't get it by this weekend that I could have you guys refund or resend it to me. So I'll correspond with her later this afternoon if I haven't seen it.
One plus on still not receiving a dock from merimobiles, where my order was placed on 12/26. I read the statement above with respect to bad weather. Didn't we hear a similar story from another supplier of cases? Basically I don't accept the weather argument....
Any advice on how to proceed with a refund request?
sixvoltsystem said:
Philip:
Thank you for your reply. I didn't start this post to defile Merimobiles. That was not my intention. I was stating I had both Merimobiles and U.S.Merchants both sending me docks since Dec. of 2010 and have not seen either one and was wondering if others had received theirs yet. You do however get a +1 for lurking the XDA forums. Janey has been nice answering my questions and she did state that if I didn't get it by this weekend that I could have you guys refund or resend it to me. So I'll correspond with her later this afternoon if I haven't seen it.
Click to expand...
Click to collapse
vsc said:
One plus on still not receiving a dock from merimobiles, where my order was placed on 12/26. I read the statement above with respect to bad weather. Didn't we hear a similar story from another supplier of cases? Basically I don't accept the weather argument....
Any advice on how to proceed with a refund request?
Click to expand...
Click to collapse
I request a refund throw PayPal. And they refound me the whole 45USD.
how to get a refund
Hi for anyone who has not received there docking station and its been over a month, please email us and we will send you another one and upgrade the shipping to express shipping, we can of course refund your order as per your request, thank you for your time
Philip
It has been a month and I haven't got any update whether they've received my phone or processing it
mixmaster said:
It has been a month and I haven't got any update whether they've received my phone or processing it
Click to expand...
Click to collapse
I sent an email to this address:
HTC National Wireless Trade-In/Trade-Up Program Support <[email protected]>
and received the following response:
We have confirmed receipt of your device as of 5/3. Please allow the Fulfillment Center 10-12 days for processing, and an additional 5 days for delivery of your reward card.
Please contact us if you need further assistance.
Rose, Customer Service
I went back to the website http://www.htctradeup.com/htcone/ and get this
Quote:
Check Status
Estimate ID#: XXXXXXXX
Product Delivered To Recycler: April 26, 2013 (estimated) Product Validated By Recycler: May 1, 2013 (estimated)
Currently: We are currently waiting for the arrival of your recycled product. Please allow 7-10 days from the date of shipping to receive your confirmation email indicating your product has been received and independently verified. Print your prepaid shipping label.
Estimated Reward* Your Product Information $100
When you Trade Up your current mobile phone and purchase a new HTC Phone.
Terms and Conditions
Device Type: Cell Phone
Phone Brand:
ZTE
Phone Model:
Score / X500
Service Provider:
Cricket
Is the phone password protected?
No (4)
Is the phone fully functional?
Yes
Is there any liquid damage or corrosion?
No
Is the screen broken, damaged or leaking?
No
* The reward shown is estimated based on your product information provided to us. Upon visual inspection of your product should the description and/or condition be other than as currently described, you may receive a different value for your product.
Click to expand...
Click to collapse
That's what I keep seeing also - But no word on when I'll get my money from HTC yet.
capthr said:
I sent an email to this address:
HTC National Wireless Trade-In/Trade-Up Program Support <[email protected]>
and received the following response:
We have confirmed receipt of your device as of 5/3. Please allow the Fulfillment Center 10-12 days for processing, and an additional 5 days for delivery of your reward card.
Please contact us if you need further assistance.
Rose, Customer Service
Click to expand...
Click to collapse
Do you see any update when you track your number on htc website?
Oh, I brought mine into an AT&T store. I got the money in the form of promotional cards right there at the store. I didn't want to risk sending the phone through the mail and I didn't want to wait.
I assume others got their $100 money already, or are there not many people trading up their phones ?
I got my visa credit card Saturday. The status page was never updated to reflect that the phone had been received or processed.
aglowlight said:
I got my visa credit card Saturday. The status page was never updated to reflect that the phone had been received or processed.
Click to expand...
Click to collapse
Thanks for this info. At least I can sit back and wait with a hope now.
capthr said:
I sent an email to this address:
HTC National Wireless Trade-In/Trade-Up Program Support <[email protected]>
and received the following response:
We have confirmed receipt of your device as of 5/3. Please allow the Fulfillment Center 10-12 days for processing, and an additional 5 days for delivery of your reward card.
Please contact us if you need further assistance.
Rose, Customer Service
Click to expand...
Click to collapse
Today (May 24) I wrote:
>On May 20, you wrote:
>
>>We received your message and require more time to research this.
>>We will get back to you with our results within the next three business days.
>
>Has my trade in been received? What is the staus of my rebate?
>
>Please respond.
And just received this:
>Sorry, we were unable to deliver your message to the following address.
>
><[email protected]>:
>Remote host said: 550 5.7.1 <[email protected]>... Relaying denied >[RCPT_TO]
Someone started a new thread in the general forums
A few of us got are rebates yesterday
Sent from my HTC One using xda premium
limpet said:
Today (May 24) I wrote:
>On May 20, you wrote:
>
>>We received your message and require more time to research this.
>>We will get back to you with our results within the next three business days.
>
>Has my trade in been received? What is the staus of my rebate?
>
>Please respond.
And just received this:
>Sorry, we were unable to deliver your message to the following address.
>
><[email protected]>:
>Remote host said: 550 5.7.1 <[email protected]>... Relaying denied >[RCPT_TO]
Click to expand...
Click to collapse
Sent inquiry via form at:
http://www.htctradeup.com/htcone/?q=contactus
instead of via address and finally got a reply.
>Your trade has been received and you should expect
>your prepaid VISA card within three weeks.
My Check Status page still shows "We are currently waiting
for the arrival of your recycled product."
This is for an old, working Motorola Q mailed 26th April.
limpet said:
Sent inquiry via form at:
http://www.htctradeup.com/htcone/?q=contactus
instead of via address and finally got a reply.
>Your trade has been received and you should expect
>your prepaid VISA card within three weeks.
My Check Status page still shows "We are currently waiting
for the arrival of your recycled product."
This is for an old, working Motorola Q mailed 26th April.
Click to expand...
Click to collapse
I will try to send them my inquiry. Still haven't got my rebate, almost 2 months now
mixmaster said:
I will try to send them my inquiry. Still haven't got my rebate, almost 2 months now
Click to expand...
Click to collapse
Arrived today. Took about 6 weeks.
limpet said:
Arrived today. Took about 6 weeks.
Click to expand...
Click to collapse
I sent my inquiry, got an auto response only, and never got the real answer. On the 7th week now.
I guess my phone was too old for them to pay $100 (hTC fuze). Should have just kept it. Love that phone.
Just received mine today. I think I mailed it at the end of April.
Sent from my HTC One using xda premium
Heh, I just received an email that my Trade Up refund is on the way.
Sent from my HTC One using xda premium
just got my email too saying its on the way
Received an email today stating I'd have the rebate within 30 days. I received the reward card a week ago!
cschmitt said:
Received an email today stating I'd have the rebate within 30 days. I received the reward card a week ago!
Click to expand...
Click to collapse
I got that too, I haven't used the card yet maybe they'll send duplicates
Sent from my cm_tenderloin using xda app-developers app
It's available here.
Order before 6pm for despatch today.
I've cancelled my Google Play order to order this one instead!
EDIT: I'd suggest using PayPal. Otherwise you may get this email: [see attachment]
EDIT 2.0: Re-ordered with PayPal address, I'll let y'all know what happens.
EDIT 2.5: They accepted PayPal... But they didn't accept my shipping address for some reason.
EDIT 3.0: I should look before I leap. The watch is now out of stock. Plus you can only use paypal. Even then, they might contest your delivery address. This is only really worth it if Google doesn't ship to your country. Otherwise, I'd suggest waiting for Google to stock them.
I've cancelled my Mobile Fun order and re-ordered from Google.
PSSST. Hey you. Yes, you! Use NEWCLOTH as a voucher code to get a free microfibre cloth worth about £4!
Have you ordered from them before?
edit...decided to order from them. Delivery is a bit cheaper and I got cash back. Hopefully they'll dispatch it tomorrow and I can go get if from the Post Office on Friday after Royal Mail fail to deliver it.
Hm, I'd rather buy it from google, I like being loyal
J
Sent from my D6503 using XDA Free mobile app
dunjamon said:
Have you ordered from them before?
edit...decided to order from them. Delivery is a bit cheaper and I got cash back. Hopefully they'll dispatch it tomorrow and I can go get if from the Post Office on Friday after Royal Mail fail to deliver it.
Click to expand...
Click to collapse
I've ordered from them before, yes.
Never an electronic item though, just the occasional case. They seem alright, plus you can get a free microfibre cloth if you use a certain voucher code (I forget what).
Ordered mine straight away, as the pre-orders I saw in The Netherlands were €300,- (Total Bull**** right?)
used your voucher, worked indeed.
Now time to wait. :victory:
My order's been updated to "queued for processing"! :fingers-crossed:
Edit..."Our warehouse team are picking your order" :fingers-crossed: :fingers-crossed:
_MinusZero_ said:
It's available on MobileFun. I can't provide a direct link because of my post count.
Click to expand...
Click to collapse
Thanks for that. Just ordered one and cancelled the Play Store order. Hopefully it's not a mistake
Ordered yesterday at about 16:30 for delivery before 1pm today and here I sit...counting my steps and replying to texts cos there's not a lot else you can do with it yet......lol
MobileFun attach a letter to the box explaining that you shouldn't get it until the 7th because it won't be fully functional until then but they want you to have it early so you're ready to go etc.
Nice of them.
Cool! First impressions? Mine's showing as packing ready for despatch now.
how about ordering it for outside UK? are they trustworthy?
Ordered mine to. Mobilefun are trustworthy, often used by the guys at MoDaCo.
I used paypal and DPD next day, we will see what happens.
This was the email I got:
This email acknowledges the order you have placed online. We will email you again to confirm shipment when your order is processed, which will be within the next working day. Orders paid for before 6pm weekdays are shipped the same day providing the items are in stock.
Order Summary
Qty. Product Price Each
1 44653 LG G Watch for Android Smartphones - Black 159.00 GBP
Estimated despatch for the above products: Today, Wednesday 2nd July 2014
Shipping Method: DPD Next Working Day Parcel
Tracked service which is guaranteed to arrive the next working day (Monday to Friday) if ordered by 5 PM (not available to the Channel Islands)
Shipping Cost:6.99 GBP
Order total is 165.99 GBP, including 27.66 GBP VAT at 20%. A VAT invoice will be sent out with your order.
I have NO loyalty to Googles Play Store. Returning seems like a nightmare (many issues with my faulty N10) and the delivery charge is a rip-off.
And.... they're gone
Just checked the status of my order (placed 2nd July @ 09:40) and it's now changed from "queued for processing" to "Sorry, this item appears to be out of stock". Looks like they accept orders willy-nilly and not on quantity actually in stock at the time of ordering. I very cleverly cancelled my Play Store order already, so it's maybe someones way of telling me to wait for the 360
edit: product page says due back in stock in 2 days time.
Decided to cancel my order, and get it from Google Play instead.
First MobileFun weren't happy with my payment method (Mastercard); so I used PayPal instead.
Then their security team apparently weren't happy with my address I gave them; they said they tried to call me yesterday to confirm my address.
No missed calls, no voicemail.
Customer service asked if I wanted to verify my address...
By now, the watch is out of stock. Despite me ordering within minutes of them announcing it.
Not very impressed, and most likely won't order from them again. Not for electronics anyway.
^I hear you. I've just sent them my "thoughts" on the matter. That said, I've had a good few things from them in the past with now bother so I'm cutting them some slack. Their stock level calculations are obviously not to be trusted so I'll certainly think twice about ordering from them again.
_MinusZero_ said:
Decided to cancel my order, and get it from Google Play instead.
First MobileFun weren't happy with my payment method (Mastercard); so I used PayPal instead.
Then their security team apparently weren't happy with my address I gave them; they said they tried to call me yesterday to confirm my address.
No missed calls, no voicemail.
Customer service asked if I wanted to verify my address...
By now, the watch is out of stock. Despite me ordering within minutes of them announcing it.
Not very impressed, and most likely won't order from them again. Not for electronics anyway.
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Same here, cancelled my order. pre-ordered it from a shop in The Netherlands.
Selling a device saying it will be dispatched immidiatly and then say "oh its out of stock". not too impressed with that.
(As a web developer, I also find it a weird way of doing it. A proper system would be a count behind the article and every time someone purchases it the count goes count -1. till the point it has to say its out of stock.)
Well pre-ordered from Coolblue (if you live in The Netherlands), Delivery date: 8 July
Northernmost said:
Just checked the status of my order (placed 2nd July @ 09:40) and it's now changed from "queued for processing" to "Sorry, this item appears to be out of stock". Looks like they accept orders willy-nilly and not on quantity actually in stock at the time of ordering. I very cleverly cancelled my Play Store order already, so it's maybe someones way of telling me to wait for the 360
edit: product page says due back in stock in 2 days time.
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Really odd, ordered mine at 11:45 today and my status is packing ready for dispatch. Holding my breath now to see whether mine gets pulled. Maybe LG have leaned on them for delivering early.
shadowgolf said:
Really odd, ordered mine at 11:45 today and my status is packing ready for dispatch. Holding my breath now to see whether mine gets pulled. Maybe LG have leaned on them for delivering early.
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That, or Mobile Fun have learned how to ship things on a first-come first-served basis just like the Play Store does [read: doesn't] /s
Enjoy your watch!
Northernmost said:
That, or Mobile Fun have learned how to ship things on a first-come first-served basis just like the Play Store does [read: doesn't] /s
Enjoy your watch!
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Thanks, I feel bad now, as though I'm taking your watch! Still not convinced they won't throw a spanner in the works though...
Sent from my LG-V500 using Tapatalk
It's not your fault so don't you worry. It did lead me to just cancel the order completely and take my money (which they still have!) elsewhere. I'll not be ordering from them again!
Well, yep my order also went south. Made my feelings known to them as well.
I think I will wait until next week now, see the first full reviews, make a decision then.
Still waiting on shipping info which I know takes a while on Groupon. Anyone else order or get shipping info?
KPH325 said:
Still waiting on shipping info which I know takes a while on Groupon. Anyone else order or get shipping info?
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ordered on sunday from bestbuy, it was shipped. buy taking forever to get here.
I bought one from Groupon, and I don't have any shipping information atm.
Bought from BestBuy Monday, arrived Wednesday
i ordered one from groupon.
I have been patiently waiting and getting impatient. Im calling today and asking for a refund. I could have ordered anywhere else and already had it.
I already tried to cancel..
Hi Itay,
Unfortunately, because it has been more than 2 hours since you made your purchase, your order has already been processed and your item has either shipped or will be in transit shortly. At this point, I am unable to cancel or change your order. I am so sorry for the inconvenience.
Once you've received it, you can return the item for a full refund within 14 days of delivery by heading to your My Groupons page at http://www.groupon.com/mygroupons. After you find this purchase in your account, click the blue link labeled "Return" under the "Track Order" button. Then follow the on-screen instructions to fill in your details and print a prepaid mailing label. For more information on our return policy, please visit http://gr.pn/GoodsReturns.
For future reference, you can edit or cancel your Groupon Goods order directly from your My Groupons page within 2 hours of purchase. (Make sure to do this from a computer since our app doesn't currently support this feature.) First, sign into your account at www.groupon.com/mygroupons. If you see “Edit order” next to your purchase, just click that link to cancel. You can also give us a call during that time frame at (888) 375-5777 Monday–Friday, 9 a.m.–5 p.m. Central Time and we'll be happy to assist you.
According to the Fine Print for this deal, your item should be delivered within 12 business days of the purchase date. Unfortunately, we have not yet received your tracking information, and it may not be available for a few more days.
If you're seeing an order status of "Awaiting Fulfillment" or "Fulfillment in Process," this means your order is in our system and is being readied for shipment by our warehouse. Once your item ships, you'll receive an email update from us letting you know you can access your tracking information from your My Groupons page.
If you haven't received an email with your tracking information within the next week, please let me know and I'll be happy to look into this further.
Thanks for your understanding, and please let me know if you have further questions.
Regards,
Craig
Groupon Customer Support
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Talked to Groupon this morning...
No shipping or tracking number available. Representative claims there's a hold up getting the shipping info from the vendor.
I just got a tracking number
itaysp said:
I just got a tracking number
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By email? Does it show on their site?
I got an email "Your Groupon Goods order has shipped" with the tracking number (it links to Groupon's website)
Mine just shipped from Michigan! I live in Indiana so it shouldn't be too long! I should get it tomorrow or Saturday! Such a long wait though :/
Sent from my LG-VS985 using Tapatalk
Nothing yet. Either mine has shipped and havent got an email or they go out in batches? Or they over sold and im out of luck.
since I got the tracking number the status is the same
12/11/2014 5:39 P.M. Order information received by UPS Mail Innovations, Label Ready for Use
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Does your tracking numbers give the same result?
itaysp said:
since I got the tracking number the status is the same
Does your tracking numbers give the same result?
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Yep same thing. I'm hoping they ship on Monday. It isn't nice to tease us like that! I just want my watch! Lol.
Sent from my LG-VS985 using Tapatalk
skiman10 said:
Yep same thing. I'm hoping they ship on Monday. It isn't nice to tease us like that! I just want my watch! Lol.
Sent from my LG-VS985 using Tapatalk
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The status just changed for me!
I see yesterday's statuses as well
itaysp said:
The status just changed for me!
I see yesterday's statuses as well
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What does it say now?
Sent from my LG-VS985 using Tapatalk
Urbancrest, OH, United States 12/13/2014 8:40 A.M. Package transferred to destination UPS Mail Innovations facility
Urbancrest, OH, United States 12/12/2014 11:47 P.M. Package processed by UPS Mail Innovations origin facility
12/12/2014 8:33 P.M. Package received for processing by UPS Mail Innovations
12/11/2014 5:39 P.M. Shipment information received by UPS Mail Innovations
My tracking number was updated today and it says it will be here on Thursday. It looks like it was transferred from UPS to the USPS in Ohio.
Sent from my LG-VS985 using Tapatalk
Just browsing the G Watch forums since I'll be getting mine thursday and saw this thread. Mine also sat with no tracking for a while, but I did eventually get the tracking and USPS is due to deliver on Thursday.
Looking forward to playing with it
Mine just arrived!
Just wondering how long does it take LG to send out your free gifts after you put in your claim, in my case both the LG Style Smartwatch & B&O headphones, does it actually take upto 28 working days before you get them?
ixon2001 said:
Just wondering how long does it take LG to send out your free gifts after you put in your claim, in my case both the LG Style Smartwatch & B&O headphones, does it actually take upto 28 working days before you get them?
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I'm on 5 so far. Will let you know when mine arrive.
Sent from my LG G6 using XDA Labs
I put my claim in on the 10th of this Month still no sign of them yet.
My claim was validated on the 1st of September, so 26 calendar days gone, but only about 16 working days.
No new emails since then. I check the website claim tracker occasionally and it just say to check my email.
I'm probably looking at around the middle of October before i receive them long time to wait i think.
They probably show up one day out of the blue, unless LG send a dispatch email beforehand.
Shipped today.
Did you get an email to tell you that?
Well just this second got my email saying stuff on it way along with a tracking number from Hermes.
Got my free gift today!
Same here just setting up the watch.