Hi i have a big problem with my xperia mini,
i runs great for 3 weeks now sine i bought it,
but suddenly the touchscreen and the back&home button didn't give any respond,
i tried to restart by taking off battery, and i didn't solve the problem
i tried to flash it with stock firmware .368, it also didn't solve it
is this hardware issues or what? any suggestion before i take it to SESC?
As most of the other users who have this problem, it's a hardware issue. Really, after 3 weeks, before you have this problem?
I have the same unit st15i and only a day before reaching 3-weeks. Hoping I won't have this problem.
What color is your unit and model made? (you can check it after you remove the battery) mine is 11w31m
Sony ericsson Xperia mini not working
Hi,
My sony ericsson Xperia mini is having same issue, touch screen is not working and not able to switch off the mobile and applications are not starting when i click on application icon.
Did you get any fix for your issue ? please help me to fix the issue.
Try to repair the software with PC Companion. Click on Support Zone > Start > Repair phone. Just follow the on-screen instructions from here on.
If this won't fix your problem you need to have the phone handed in for repair at a service center unfortunately.
Call the local support team for more info on this (service location etc.).
http://www.sonymobile.com/gb/support/contact-us/
/Markus
Check the post in general information about the touchscreen solution using a script. You will need a rooted stock Rom.
old issue,upgrading your st15i to ics will solve it,it's just a bug in it's firmware
Hi guys,
This is my first post.
I just got a Sony Z2, and yesterday I updated it to latest firmware 17.1.1.A.0.402 using flashtool. After that, everytime when I switch off my phone and turn it on, the message of "...android.process.acore has stopped" appeared.
I tried to flashed the phone again using PC Companion to re-update the same firmware. I though the error message has gone but than it is still there.
I have tried several ways as mentioned in this forum but the problem seem to be there. I don't see any problem/error caused by this error message yet.
Any idea/solution to completely remove the message?
Go into settings > apps > all apps, clear all data for anything relating to contacts then all will be fine, make sure contacts are backed up tho of course
Sent from my D6503 using Tapatalk
I have tried and have not seen the message. Will keep you updated if it has conpletely gone
Sent from my D6503 using XDA Free mobile app
It should do it did for me glad I could help
Sent from my D6503 using Tapatalk
Update: It happened again when I reboot my phone today. Is it possible a firmware bug?
I should wait for the next release, hope Sony will fix this issue.
Regards,
I'm on romaur which is 402 and haven't seen this error since I wiped contacts data so not sure, you still on stock or?
Sent from my D6503 using Tapatalk
Same issue!
tuanph.aus said:
Hi guys,
This is my first post.
I just got a Sony Z2, and yesterday I updated it to latest firmware 17.1.1.A.0.402 using flashtool. After that, everytime when I switch off my phone and turn it on, the message of "...android.process.acore has stopped" appeared.
I tried to flashed the phone again using PC Companion to re-update the same firmware. I though the error message has gone but than it is still there.
I have tried several ways as mentioned in this forum but the problem seem to be there. I don't see any problem/error caused by this error message yet.
Any idea/solution to completely remove the message?
Click to expand...
Click to collapse
I also have the same issue as the OP. It particularly happened after I upgraded to .402 using PC companion.The message will appear always after restarting. My devices has not been rooted. Tried to clear data and cache for contact apps, but after restarting, the message appeared again. I am still lazy to do a re-install because aside from the message appearing only after a restart, there are no other major effect to my Z2's performance. but clearing it will be nice though.
I have the same thing when i touch the phone immediatly when it just restarted, but when i restart and leave it untill screen goes off i don't get the message.
Sent from my Xperia Z2 with the use of Tapatalk
phscyiipfer said:
I also have the same issue as the OP. It particularly happened after I upgraded to .402 using PC companion.The message will appear always after restarting. My devices has not been rooted. Tried to clear data and cache for contact apps, but after restarting, the message appeared again. I am still lazy to do a re-install because aside from the message appearing only after a restart, there are no other major effect to my Z2's performance. but clearing it will be nice though.
Click to expand...
Click to collapse
Mafiatounes said:
I have the same thing when i touch the phone immediatly when it just restarted, but when i restart and leave it untill screen goes off i don't get the message.
Sent from my Xperia Z2 with the use of Tapatalk
Click to expand...
Click to collapse
Hi guys,
Thank you for your info.
I tried to disable contact sync of Viber and I think the message has temporarily gone. Sometimes it still pop up but not as often as before I disabled the contact sync of Viber.
Apparently, this problem is caused by contact synchronisation between Viber, Facebook, Messenger, Whatsapp, etc. Other users, such as Samsung phone users, reported that they have the same issue but when they turned off contact sync of the above-mentioned apps, the error message somehow has gone.
To be honest, I have just recently switched to android from iPhone, and I have been usings iOS for years and never seen any kind of issue/error like this on iOS. However, Sony Z2 is one of the greatest phone I ever owned and I am so happy with it, specially its crazy battery life.
Hope you guys will share your solution here if someone can fix it permanently.
Cheers,
tuanph.aus said:
Hi guys,
This is my first post.
I just got a Sony Z2, and yesterday I updated it to latest firmware 17.1.1.A.0.402 using flashtool. After that, everytime when I switch off my phone and turn it on, the message of "...android.process.acore has stopped" appeared.
I tried to flashed the phone again using PC Companion to re-update the same firmware. I though the error message has gone but than it is still there.
I have tried several ways as mentioned in this forum but the problem seem to be there. I don't see any problem/error caused by this error message yet.
Any idea/solution to completely remove the message?
Click to expand...
Click to collapse
Running any Xposed Mods ?
defsix said:
Running any Xposed Mods ?
Click to expand...
Click to collapse
Nope, running original stock firmware. No jailbreak/root.
Cheers,
Update 13.06.2014: Guys, I have tried and flashed my Z2 with UK .402 and so far so good, I dont see that error message pop-up again after reboot.
Regards,
possible fix
i had this problem, amongst others stopping my phone. i pulled the sim card out, then rebooted the phone. the phone then showed it was updating all apps i let it boot up and it seemed to work. pulled battery and put sim card back in. and all ok so far. i have sent my phone 3 times away to vodafone for this repair, with android.clock stopping, android.phone stopped working and the phone actually crashing on the samsung screen and not even booting up. each time all they do is a factory reset. like duhhhh, i have never thought of that (sarcasm). i am hoping that doing this, will give my phone some sort of permanency in it's repair. i have not rooted the phone, it is stock.
Vodofone refused to replace the handset even though it had been in so many times for repair. word of advice. steer clear of vodafone. i am cancelling all my contracts with them.
sorry that went off topic, but i want a phone that works and vodafone will not help you in that matter.
tbish said:
i had this problem, amongst others stopping my phone. i pulled the sim card out, then rebooted the phone. the phone then showed it was updating all apps i let it boot up and it seemed to work. pulled battery and put sim card back in. and all ok so far. i have sent my phone 3 times away to vodafone for this repair, with android.clock stopping, android.phone stopped working and the phone actually crashing on the samsung screen and not even booting up. each time all they do is a factory reset. like duhhhh, i have never thought of that (sarcasm). i am hoping that doing this, will give my phone some sort of permanency in it's repair. i have not rooted the phone, it is stock.
Vodofone refused to replace the handset even though it had been in so many times for repair. word of advice. steer clear of vodafone. i am cancelling all my contracts with them.
sorry that went off topic, but i want a phone that works and vodafone will not help you in that matter.
Click to expand...
Click to collapse
Xperia's have unremovable batteries, maybe you should steer clear of Samsungs
Is that a good thing or a bad thing though? Cos sometimes taking a battery out is what could be needed to fix a problem.
But point taken. Perhaps a change of manufacturer would help
Sent from my GT-I9300 using XDA Free mobile app
tbish said:
Is that a good thing or a bad thing though? Cos sometimes taking a battery out is what could be needed to fix a problem.
But point taken. Perhaps a change of manufacturer would help
Sent from my GT-I9300 using XDA Free mobile app
Click to expand...
Click to collapse
I know people who advocated pulling the battery from devices as the only answer but I've yet to come across a situation on any device which couldn't be handled with >adb reboot or a three finger reset.
There's actually a method on Xperia devices, to disconnect the battery and plug it back. It's called "Hard Reset". Yeah you don't take the battery out in reality, but this method does it in Matrix dimension. So, the consequences are the same.
I have had the Xperia Z2 for three days now, after giving my wife my Galaxy S4. Today a problem started occurring that hasn't happened so far.
When I boot into the camera from lockscreen by holding down the hardware camera button, when I try to take a photo the camera app freezes. It will either simply freeze, or it will pop-up the lockscreen asking for my security pattern, or it will allow me to depress the button to focus, but it will never actually take the photo. When I turn the screen off, re-open the screen and log-in using security pattern, I see the "Unfortunately, Camera has closed" error. On a few occasions I have been unable to re-open camera app from the app draw until I reboot the phone.
Bringing up app info and clearing data fixes the problem temporarily, but it comes back. Once the problem starts, it will happen every single time until you delete camera app data.
I am running the stock Australian ROM (Telstra branded unfortunately). Build number 17.1.A.2.55. I have yet to root or unlock bootloader as I am checking for issues like this and other reported problems first.
Has anyone experience this? Does anyone have a solution?
I have the same problem booting into the camera to take video. This happens 5 out of 10 times.
Video recording would freeze and crash the app.
My Xperia Z2 is on Build number 17.1.A.2.55 from Telstra.
Let me know if you have a solution to this!
pierrotee said:
I have had the Xperia Z2 for three days now, after giving my wife my Galaxy S4. Today a problem started occurring that hasn't happened so far.
When I boot into the camera from lockscreen by holding down the hardware camera button, when I try to take a photo the camera app freezes. It will either simply freeze, or it will pop-up the lockscreen asking for my security pattern, or it will allow me to depress the button to focus, but it will never actually take the photo. When I turn the screen off, re-open the screen and log-in using security pattern, I see the "Unfortunately, Camera has closed" error. On a few occasions I have been unable to re-open camera app from the app draw until I reboot the phone.
Bringing up app info and clearing data fixes the problem temporarily, but it comes back. Once the problem starts, it will happen every single time until you delete camera app data.
I am running the stock Australian ROM (Telstra branded unfortunately). Build number 17.1.A.2.55. I have yet to root or unlock bootloader as I am checking for issues like this and other reported problems first.
Has anyone experience this? Does anyone have a solution?
Click to expand...
Click to collapse
Did ya install some mod for camera? Or is it even rooted? If not it is sony's fault just take it back to shop. It is not meant to happen by any reason.
I purchased my Xperia Z2 from Australian Telco Telstra, and not having issue. So I guess it is not matter of software? Before it get worse or mess it,
I strongly recommend you to take it back to shop and explain everything and show it to shop assistance.
CenteaOSD said:
Did ya install some mod for camera? Or is it even rooted? If not it is sony's fault just take it back to shop. It is not meant to happen by any reason.
I purchased my Xperia Z2 from Australian Telco Telstra, and not having issue. So I guess it is not matter of software? Before it get worse or mess it,
I strongly recommend you to take it back to shop and explain everything and show it to shop assistance.
Click to expand...
Click to collapse
Thanks for your reply. I returned it and got a HTC One (M8). Much happier now. No issues whatsoever.
Hello. I dont find The forum for Z Ultra. I have some problem. I have bought phone long ago. The phone not be damaged or Any some problem... But now after factori reset į writing whit phone so fast text and its like bug, o dont push screen but phone his pushing likę it be automatic push I need lock screen and when unlock its stop not pressing, after 30-50minutes its happend again. Have Any idea how to fix?
Up
Are you stock if you should be able to run the diagnostic app
Sent from my C6833 using XDA Free mobile app
Hi Guys,
I have a XA Ultra dual sim model purchased from eBay through a singapore reseller and ever since I got the phone the front camera has not worked - shows black screen or says camera is in use by another application. I have only seen it work once for a second and never came back.
I have tried resetting, safe mode, diagnostic, repair through Xperia Companion (which failed the repair process), all of which does not work.
Anyone have experience with this?
Try to clear app data and cache of all camera related apps!. I had the same problem. Factory reset didn't solve it so I attempted manual app data and cache clear of those apps after factory reset!
Sent from my F8132 using XDA-Developers mobile app
You can try a solution.
1. You can try to making a backup and recoverd your phone.
2. Tear it down and check whether the camera cable is loosen or not.
3. Remove the camera and reinstall it to check whether it is normal or not.
4. If the methods above can not fix the camera problem, then you should turn to the hardware solution: change a new camera. "Witrigs" website has Xperia XA Ultra front camera repair guide video, I hope it can help you.