Text Messages not working... - Honor 5X Questions & Answers

I have an Honor 5x I bought from Amazon, and I can't seem to send text messages (standard text messages). I can receive them fine, but they won't send for some reason. I exchanged the phone via Amazon, however I am still having the same issue.
BTW - I am using my phone with T-Mobile service....is anyone else experiencing this and is there a workaround?
Thanks in advance!

ashar56 said:
I have an Honor 5x I bought from Amazon, and I can't seem to send text messages (standard text messages). I can receive them fine, but they won't send for some reason. I exchanged the phone via Amazon, however I am still having the same issue.
BTW - I am using my phone with T-Mobile service....is anyone else experiencing this and is there a workaround?
Thanks in advance!
Click to expand...
Click to collapse
I'm on AT&T, so I don't know for sure, but check your APN settings.
A quick google search gave me the T-Mobile APN's, double check yours. If you need to find it, it's usually under SIM Cards, 'your sim card settings (yours can be 1 or 2)', and then Access Point Names.
I can't post outside links because I'm a new user- if you google "t-mobile apn settings android", you'll probably find something.

Related

Strange SMS Problem

I have a Samsung Galaxy S2 which i am having a really irritating SMs problem with.
My dad lives in Cyprus, when he sends me an SMS i can not reply, when i try it just says 'sending' then 'failed' . In order to get the text SMS to send to him i have to delete the message thread, then start a new message and it will send. Now if he then replies, i will need to delete the message thread again in order to be able to send him a new message.
I do not have this issue with any other contacts that i am aware. The only difference with my dad is that he lives abroad in Cyprus, and all my other contacts are here in the UK. Has anyone else had this issue? Know what causes it? I have deleted and recreated the contact but still the same.
Many thanks.
Do you have your dad's number stored in contacts with country code or not ? I was on the verge of smashing my phone when i was abroad, trying to call persons in my native country and i couldn't because i didn't have numbers stored with country code. Maybe that's your issue too
I think the problem is related to what SMS server your dad is using, I had same issue with my X-girls phone, no one could direct reply to SMS...
Hi, thanks for the replies.
Sp1tfire, i have changed the number configuration around several times, all with no success.
Fritz, this sounds plausible, however this would surely affect other phones replying? I don't have this issue when using my iphone 4 so it only happens from the Galaxy2 at the minute. I will try and use a colleagues Android phone to text him and test it.
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
FRlTZ said:
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
Click to expand...
Click to collapse
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Click to expand...
Click to collapse
I am using the stock SMS app. I have just wiped the phone and installed the KF2 firmware. Going to see if that helps.
Sp1tfire, thats right, i can only reply to him when i delete the existing thread. I can however send new SMS to him no problem, so long as the thread is deleted before hand. Very frustrating as i lose the history every time.
Update, exactly the same on KF2 Firmware.
Ok, so i tried with a friends HTC desire and he has the same issue. also found my brother who has an iphone 3gs is unable to reply to my Dads number. So at least know its no longer just my phone and that it must be something the other end. Many thanks for the help.
Same problem here
When I reply to my girl it says: failed, when i delete the whole thread it goes.
It's only when I text her, all the other contact go fine
On my old sgs I had it to, but only on stock, when I was on CM7 it was OK.
Cant imagine that its something with the other phone i'm sending it to though
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Click to expand...
Click to collapse
I remember in all the previous phones I've had, there's been a setting in the SMSC Settings allowing the user to specify whether or not to "Reply using the same SMSC" (or something along those lines).
If the option is ticked, the phone attempts to reply to the message through the SMSC that the text originally came from (rather than the one set in your handset).
The cause of the error may be because the SMSC overseas does not recognise your phone/SIM and therefore won't allow the replying message to go through.
And perhaps this may explain why deleting the whole thread and restarting a brand new message works - that is, the new message will go through the SMSC that is set in your phone for your own network.
Although, I've had a look through the settings in my SGS2 and can't seem to find that setting anywhere... (doesnt mean it's not there - it could just be that I don't know my phone well enough because I've only had it for a few days ).
I think your dad's SMS configuration settings is forcing you (or any other person he is sending an SMS to) to reply through his operators message centre
Ask him to check his sms settings and disable any such message centre settings from his side. This should solve the problem.
Sent from my GT-I9100 using XDA App

[Q] AT&T MMS issues

Hi all,
I want to preface this by saying I've searched the forums, and have not been able to find my specific circumstance addressed. I'm having a problem where I can receive MMS just fine, but I cannot send any MMS from my Galaxy S2 on KE7 with KE4 modem. I'm using AT&T in the USA, and came from an iPhone 3GS. I'm still on the iPhone unlimited data plan (haven't gotten around to switching to a 4G plan yet). MMS always worked just fine on my iPhone, both ways.
When I go to send an MMS, it just keeps trying to send the message forever. I initially see some data activity in the status bar, but it quits after about 5-6 seconds. The message just sits trying to send unless I delete it manually.
Anyone know why this would be occurring? Help is greatly appreciated!
sidenine said:
Hi all,
I want to preface this by saying I've searched the forums, and have not been able to find my specific circumstance addressed. I'm having a problem where I can receive MMS just fine, but I cannot send any MMS from my Galaxy S2 on KE7 with KE4 modem. I'm using AT&T in the USA, and came from an iPhone 3GS. I'm still on the iPhone unlimited data plan (haven't gotten around to switching to a 4G plan yet). MMS always worked just fine on my iPhone, both ways.
When I go to send an MMS, it just keeps trying to send the message forever. I initially see some data activity in the status bar, but it quits after about 5-6 seconds. The message just sits trying to send unless I delete it manually.
Anyone know why this would be occurring? Help is greatly appreciated!
Click to expand...
Click to collapse
I am having the exact same problem, but I can't even get receiving mms to work. The message comes through but fails to download. I have tried multiple apn settings but nothing works.
Just curious,but are you guys using wifi when trying to send or receive the mms? Data HAS to be on for mms to work, if I'm not mistaken..
Sent @ 04:20
Yes I have tried sending over both wifi and 3g with no luck.
mrrick said:
Just curious,but are you guys using wifi when trying to send or receive the mms? Data HAS to be on for mms to work, if I'm not mistaken..
Sent @ 04:20
Click to expand...
Click to collapse
I've tried using with WiFi and without...neither one works. Again, I can receive just fine, just not send.
Here I think is your answer.
If you say for example take a picture or video and then within the Camera app try and send either one as a Message, the MMS will fail IF you have the Camera app set to save to Memory Card.
If you change the Camera app to save to phone, then you can take a 8 MP picture and send it as a MMS from the camera app and it will resize and send.
I have mine set to save to memory card, so after you take a pic, you have to go into Gallery and find the picture, then send the exact same 8MP shot as a Message and this time the GS2 will correctly resize and send it.
I'd say its some bug having to do with saving pictures and video to the memory card, but the above way will get you a MMS to send.
Thanks for the info, but I'm pretty sure that's not my problem. I don't even have an external SD card on my phone, and when I go to the Camera options to change storage location, it's greyed out (can't change it), I assume because I have no other option since I don't have an external SD card installed.
Also, when I have tried sending pics via MMS, Handcent will resize the pic, but it still won't send it. BTW, I have tried sending MMS with the stock messaging app, and that doesn't work either...just in case anyone thought it might be Handcent with the problem.
Under Settings > Wireless and Network > Mobile Networks > Network Mode, do you have WCDMA Ony checked, or GSM/WCDMA (Auto Mode) checked?
I found that if I had WCDMA Only checked, I couldn't get MMS messages to work consistently at all.
I have Auto Mode checked.
bump....need MMS to work. help?
check your MMS message center settings. You can access it within the MMS app>menu>settings.
I had this exact same problem when I updated my modem and found out the reason I couldn't send messages because the Message Center phone number was removed.
The correct one for AT&T is +1312349810. Make sure to put the + there.
Edit: NM sounds like your prob is mms only. I have had this problem with my old vibrant galaxy S1 too. The problem was because of the way phone numbers were formatted. For what it's worth I fixed that problem by editing the contact so that their phone numbers are exactly 10 consecutive digits (3 digit area code + the number) without any hyphens or marks ie: 2382819391. No leading 1's, etc. Not sure why it happens but seems to fix it for me.
I haven't had this issue with my SGS2 though.

[Q] Galaxy SIII Not Receiving Text Messages

Hi,
I recently helped a colleague purchase a Galaxy SIII phone here in China, Guangzhou and made sure I checked the phone over completely before I purchased it.
I've done a search on the forums and check out anything that may be similar, but to no avail.
The problem is:
The phone will not receive any text messages, or at least they don't go through to the messaging app.
Text messages were being received normally for around a week
I disabled a bunch of pre-installed Chinese crap that is unfortunately not un-installable as it's baked into the ROM
It happened once, so I factory reset it, and then tested it. The text messages worked fine
I then disabled the Chinese stuff once again and installed Skype. Just to be sure, I sent more test text messages, and they were all received fine.
Around one week later, here we are, she says that text messages are not being received again.
All other functions of the phone are working. Internet / Edge network, sending texts, Play store, everything. Just not the receiving of texts!
I'm fairly confused as to this behaviour, particularly as it seems the text messages are working for a time limited period.
I had some inklings of what it could be:
- The SIII takes a micro-sim, the shop "manually" chopped the SIM using a cutter. Could this have damaged the SIM and caused this behaviour?
- The phone itself is faulty
- Something is up with the China Mobile settings / network and she needs to call them.
What would be your diagnosis, ideas, solutions XDA'ers?
Further information of any kind is, of course, available on request.
**** My ideas for a fix ****
Root the bastard and get a standard UK ROM on the phone to see if it works. However, I have some concerns. Years ago, when I bought my first HTC desire, when I rooted and put a UK ROM on it, I discovered that my phone was an imported Thai version of the phone and almost bricked it into a reboot loop as the phone didn't like a different regions ROM being loaded on.
I had to go through a convoluted process of making a specially edited SD-card to fool the phone into accepting different ROMS. Is this the case with the Galaxy SIII or have times moved on to more sophisticated means?
Thanks.
GJO
Have you try other messaging apps like Hancent SMS or Go SMS to confirm that msg service is not working?
Or maybe the CSC is causing the problem?
Sent from my GT-I9300 using xda app-developers app
Open the stock messaging app. In its menu go to settings. Check that there is a number recorded under message centre. If not use Google to find the number for the carrier you are with and enter it.
I'm on an unrooted phone with a stock Rom and twice messaging has stopped working. The cause was that this number had spontaneously disappeared.
Sent from my GT-I9300 using Tapatalk 2
Ok, I've tried:
- alternative messaging apps, and they're not picking it up either.
- the message centre number.
When you say CSC? You mean the carrier code? It was bought in China and fitted with a Chinese ROM, but I'll look at the ROM settings and see what it is.
Thanks.
U dial *#1234# then you can see your csc
CSC – (Consumer Software Customization) Refers to the specific country or carriers for that said firmware is being build.
This where it contains the default settings of each specific geographical region, carrier network providers and network data connections.
Sent from my GT-I9300 using xda app-developers app
I am having this problem. It was all working fine then suddenly it stopped. I don't know what could be the cause but I fooled around with the settings, deleted old text messages and then suddenly I received dozens of text messages.
It's like my phone isn't trying to receive any text messages. It can send text messages out but it won't receive any.
I am using Omega 31.1.
Can someone help me out please?
SlimJ87D said:
I am having this problem. It was all working fine then suddenly it stopped. I don't know what could be the cause but I fooled around with the settings, deleted old text messages and then suddenly I received dozens of text messages.
It's like my phone isn't trying to receive any text messages. It can send text messages out but it won't receive any.
I am using Omega 31.1.
Can someone help me out please?
Click to expand...
Click to collapse
I am having this exact same issue. Did you figure out how to resolve yours?
How did you guys resolve this issue?
war eagle said:
How did you guys resolve this issue?
Click to expand...
Click to collapse
I had the same issue,
I changed the Network options from gsm only to "Auto" mode, and apparently it worked for me.

Initiating sms on gear

I have a gear s tmobile. Up until this past week I've been able to use the gear to initiate texts and all of the sudden this function has stopped. When I go into messages, compose and try to send a message I get this phone icon with a half circle in front of it as opposed to the arrow like it's loading or sending but it doesnt move or change and the texts don't send. When i turn off bluetooth and try to use mobile network or wifi i get the red square icon with the exclamation point. I cannot use s voice to initiate texts either though other s voice functions - ie call bill - works fine.
I can reply to texts as they come in all day. I suddenly just cannot start them on my gear. I have tweaked every option i could think of, rebooted, reset the watch, tried to switch from primary textra to primary Samsung messages, removed the sim card and so far nothing. Something wrong with my sim card or what?
***update*** it was the sim card. Not sure why texting worked at first then didn't but I had to log in and input the # on the sim card and reboot.
i dont have a sim. im using bluetoth with the same problems any help?
I know for me, I can't have airplane mode on and send messages. I can still receive them with it on though.
*with bt connected
royorbs3 said:
***update*** it was the sim card. Not sure why texting worked at first then didn't but I had to log in and input the # on the sim card and reboot.
Click to expand...
Click to collapse
Thank you for the update. I am having the same issue except it affects calling only - I can not make any phone calls, and I can not receive any phone calls - I can text and use my data though like normal, but I can not make any phone calls nor can I receive any phone calls. You mentioned that you had to "log in" and "input the # on sim", and "reboot" -- would you please elaborate where you have to go to "log in" like on the: T-Mobile Website? Samsung Website? where do you "log in"?
XDAUserII said:
Thank you for the update. I am having the same issue except it affects calling only - I can not make any phone calls, and I can not receive any phone calls - I can text and use my data though like normal, but I can not make any phone calls nor can I receive any phone calls. You mentioned that you had to "log in" and "input the # on sim", and "reboot" -- would you please elaborate where you have to go to "log in" like on the: T-Mobile Website? Samsung Website? where do you "log in"?
Click to expand...
Click to collapse
Hey yes on T-Mobile website. My T-Mobile.. I forget the exact links but you click into your device and go from there.. Pretty sure there's a number on the sim and you input that and reboot. I called T-Mobile and they were pretty helpful if you get stuck.
royorbs3 said:
Hey yes on T-Mobile website. My T-Mobile.. I forget the exact links but you click into your device and go from there.. Pretty sure there's a number on the sim and you input that and reboot. I called T-Mobile and they were pretty helpful if you get stuck.
Click to expand...
Click to collapse
Ok, I went on to the T-Mobile website, then created an account for my T-Mobile Samsung Gear S phone number under "My T-Mobile". However, when I log in to "My T-Mobile" I do not see anywhere listed a place where I can input the number on my SIM card. I tried looking under the submenus of: Billing, Usage, Plan, Phone, and Shop, but was not able to find the place where I could input the number on my SIM card -- where do I find the place to input the number on my SIM card?
XDAUserII said:
Ok, I went on to the T-Mobile website, then created an account for my T-Mobile Samsung Gear S phone number under "My T-Mobile". However, when I log in to "My T-Mobile" I do not see anywhere listed a place where I can input the number on my SIM card. I tried looking under the submenus of: Billing, Usage, Plan, Phone, and Shop, but was not able to find the place where I could input the number on my SIM card -- where do I find the place to input the number on my SIM card?
Click to expand...
Click to collapse
Hey I poked around and nothing jumped out at me either. I'm currently using gear s2 so my settings may have changed (it has built in sim.) Give tmob a call and they'll help u. Sorry I couldn't be of more help

Question Pixel 6 Contacts Bug

Hi good people of XDA, Iam facing a serious issue in the Contacts app of my new Google Pixel 6.
When I call somebody and they answer their phone, the call shows as "Private number" in the Recents tab.
If they do not answer, then the contact name is shown normally, as it should.
Take a look at the screenshot here: https://postimg.cc/jL1yT1NX
All items shown as "Private" are calls that I made and they answered.
I've searched online, but i didn't find anything related to this issue. Am i he only one who is facing it?
Any insights could help a lot.
Gonik said:
Hi good people of XDA, Iam facing a serious issue in the Contacts app of my new Google Pixel 6.
When I call somebody and they answer their phone, the call shows as "Private number" in the Recents tab.
If they do not answer, then the contact name is shown normally, as it should.
Take a look at the screenshot here: https://postimg.cc/jL1yT1NX
All items shown as "Private" are calls that I made and they answered.
I've searched online, but i didn't find anything related to this issue. Am i he only one who is facing it?
Any insights could help a lot.
Click to expand...
Click to collapse
Looks like your carrier is blocking caller ID on outgoing calls or you somehow enabled it on your own. I know with Verizon I can block my number on all calls or on a case by case basis.
bobby janow said:
Looks like your carrier is blocking caller ID on outgoing calls or you somehow enabled it on your own. I know with Verizon I can block my number on all calls or on a case by case basis.
Click to expand...
Click to collapse
Hi bobby, thanks for the reply.
Caller ID is not blocked. The person that receives the call is seeing my number.
Gonik said:
Hi bobby, thanks for the reply.
Caller ID is not blocked. The person that receives the call is seeing my number.
Click to expand...
Click to collapse
Oh I get it now. That's an odd one, I can't seem to find a setting where that would change things.
Maybe an app you have is messing things up. Have you tried making a call while in safe mode?
chaimav said:
Maybe an app you have is messing things up. Have you tried making a call while in safe mode?
Click to expand...
Click to collapse
Explain safe mode please.
When you are on the the Emergency, Lockdown, Power Off... Etc screen, long press on Power Off. It will give you an option to reboot into Safe Mode.
Safe mode disables all of the apps you installed so you can see if it's an app causing the issue.
Just reboot again to get out of safe mode.
Go to settings > apps > all apps, tap on the 3 dots (upper right) and 'Show system' apps. Then try clearing cache and data for:
- dialer (phone app)
- phone storage
- contacts app
- contacts storage
Then reboot.
Not sure if that will help, but does not do any harm, it will resync all your contacs.
Hi all,
Thank you for your replies. I tried both suggestions.
I rebooted in safe mode and tried calling my wife.
The problem persisted.
I tried clearing data and cache for the apps suggested and rebooting the phone.
The problem persisted.
The strange thing while I am calling the phone of the contact is shown in the dialer. As soon as the person I am calling answers the phone their name is replaced and the dialer app shows "Private number" instead.
I am really confused!
Gonik said:
Hi all,
Thank you for your replies. I tried both suggestions.
I rebooted in safe mode and tried calling my wife.
The problem persisted.
I tried clearing data and cache for the apps suggested and rebooting the phone.
The problem persisted.
The strange thing while I am calling the phone of the contact is shown in the dialer. As soon as the person I am calling answers the phone their name is replaced and the dialer app shows "Private number" instead.
I am really confused!
Click to expand...
Click to collapse
Post it on Reddit r/GooglePixel sub. This can't be unique. I'm thinking carrier related but just a shot in the dark at this point.
bobby janow said:
Post it on Reddit r/GooglePixel sub. This can't be unique. I'm thinking carrier related but just a shot in the dark at this point.
Click to expand...
Click to collapse
Hi bobby!
Already did, almost 3 weeks ago (link). Unfortunately no reply.
Gonik said:
Hi bobby!
Already did, almost 3 weeks ago (link). Unfortunately no reply.
Click to expand...
Click to collapse
I'm intrigued. Which carrier? Do you have wifi calling you can try out?
Maybe something in permissions manager?
Hello! We have the same problem. On my wife's phone (Pixel 6), the phone writes private number for outgoing calls. There is no problem with incoming calls. Like Gonik, I tried everything, but nothing helped.
We live in Hungary and our mobile service provider is Telekom.
Carrier: Cablenet
Wifi calling: not supported
My next step is to try a sim card from a different carrier.
ChrYslerHUN said:
Hello! We have the same problem. On my wife's phone (Pixel 6), the phone writes private number for outgoing calls. There is no problem with incoming calls. Like Gonik, I tried everything, but nothing helped.
We live in Hungary and our mobile service provider is Telekom.
Click to expand...
Click to collapse
I am relieved that I am not alone! At the same time, I am sorry your wife is going through the same problem.
Hopefully Google will acknowledge it soon.
Gonik said:
I am relieved that I am not alone! At the same time, I am sorry your wife is going through the same problem.
Hopefully Google will acknowledge it soon.
Click to expand...
Click to collapse
Thank you!
Yes, it would be nice to fix it because the error is pretty frustrating. And on top of that, she got the phone from me as a gift.
Omg, I am not alone. So I bought unlocked phone in USA, and I am using it in Serbia (Europe) on mts network. ChrYslerHUN is in neighboring Hungary, so it could be related to usa/europe differences and European carriers.
But still, I have never seen anything like that, and it is quite frustrating. What does outgoing calls have to do with carriers. Your phone. should know which numbers you dialed, right.
Gonik said:
Carrier: Cablenet
Wifi calling: not supported
My next step is to try a sim card from a different carrier.
Click to expand...
Click to collapse
Or place your sim in a different device.
I'm having the exact same issue. Not only me, my wife also has a Pixel 6 and is experiencing the same problem. I've searched in Google but only found a couple of posts in Reddit and this one. Has anyone found a solution for this? It's kind of annoying. I'm from Spain.
Happy New Year to Everyone!
In the meantime, I installed another dialer application that can also record calls, so the problem is partially resolved, as it shows the called party properly during recordings. Regardless, it would even be nice to have an official fix for the bug.
The dialer application name is: ACR Phone
ACR Phone - Apps on Google Play
Privacy respecting phone dialer app with SIP and call recording support
play.google.com

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