Sorry for wall of text.
I got my Z5C just last week, and quickly upgraded to Marshmallow (OTA). I noticed that the phone got a bit warm after browsing longer times, but nothing extreme. Battery life seemed to be ok anyway. Then, this morning, I upgraded to the latest version that just came out. I noticed that the unit now was getting very warm quickly, and after all my apps were updated, I could not make phone calls - "Unfortunately, Contacts has stopped". Force-quitting Contacts or clearing data did not help.
I decided to use the Xperia Companion to repair the phone, but same problem still there, even when I did not install any of my own apps, but just let it upgrade all the included ones. OK, I decided it is time to flash the unit, and probably go back to Lollipop (with my old Z3C battery life was much better in Lollipop than Marshmallow). I went with the Xperia Z5 Compact_E5823_32.0.A.6.200_Australia_Generic, since it seemed to be the last Lollipop.
After flashing the phone with this, I got lots of "Unfortunately the process com.android.phone has stopped" and other similar messages when starting the phone. The phone was not usable, since the messages would not end. I did several reboots, which did not help. Finally, my last resort was to use the Companion and its Repair Software. Apparently this does not repair the software, but installs the latest version of Marshmallow, so I guess that means that I am back at square one (still haven't seen that bug since it is still updating my software).
So what do I do? I am currently downloading two different firmwares, Xperia Z5 Compact_E5823_32.1.A.1.185_Nordic_Generic (the second-to-last Marshmallow) and Xperia Z5 Compact_E5823_32.0.A.6.152_UK_Generic (the Lollipop before the one that did not work). Any suggestions on which one I should go for, or any other ideas? I'm not willing to root my phone at this point.
TL;DR New Z5C drains battery, gets hot, and cannot make phonecalls after 238. Flashed to Lollipop 200, which did not work. Which version should I go back to?
jolindbe said:
Sorry for wall of text.
I got my Z5C just last week, and quickly upgraded to Marshmallow (OTA). I noticed that the phone got a bit warm after browsing longer times, but nothing extreme. Battery life seemed to be ok anyway. Then, this morning, I upgraded to the latest version that just came out. I noticed that the unit now was getting very warm quickly, and after all my apps were updated, I could not make phone calls - "Unfortunately, Contacts has stopped". Force-quitting Contacts or clearing data did not help.
I decided to use the Xperia Companion to repair the phone, but same problem still there, even when I did not install any of my own apps, but just let it upgrade all the included ones. OK, I decided it is time to flash the unit, and probably go back to Lollipop (with my old Z3C battery life was much better in Lollipop than Marshmallow). I went with the Xperia Z5 Compact_E5823_32.0.A.6.200_Australia_Generic, since it seemed to be the last Lollipop.
After flashing the phone with this, I got lots of "Unfortunately the process com.android.phone has stopped" and other similar messages when starting the phone. The phone was not usable, since the messages would not end. I did several reboots, which did not help. Finally, my last resort was to use the Companion and its Repair Software. Apparently this does not repair the software, but installs the latest version of Marshmallow, so I guess that means that I am back at square one (still haven't seen that bug since it is still updating my software).
So what do I do? I am currently downloading two different firmwares, Xperia Z5 Compact_E5823_32.1.A.1.185_Nordic_Generic (the second-to-last Marshmallow) and Xperia Z5 Compact_E5823_32.0.A.6.152_UK_Generic (the Lollipop before the one that did not work). Any suggestions on which one I should go for, or any other ideas? I'm not willing to root my phone at this point.
TL;DR New Z5C drains battery, gets hot, and cannot make phonecalls after 238. Flashed to Lollipop 200, which did not work. Which version should I go back to?
Click to expand...
Click to collapse
You shouldn't be getting force closes on stock firmware like that. If you're rooted id wipe everything and start fresh.
This is very confusing. After the Companion had repaired my software by installing 32.2.A.0.224, I just let it install all my apps from my backup, and update everything (while I was contemplating what firmware to try next). I assumed that I still would have overheating issues and crashes when trying to make phone calls after all updates were done with, since that was the case with 32.2.A.0.224 before. However, that did not happen. It seems like my method actually gave me a (so far) fully functioning non-buggy 32.2.A.0.224 installation. Yay!
Related
Ok, this is not some whining thread about the x10, so if you want to whine, go somewhere else...
Now that's the disclaimer out of the way...
Is anyone finding their x10 is just getting worse on 1.6...?
I never had any real issues except the occasional freeze, which now seems to have partially resolved itself, but now the following issues are starting to creep in, which I have never ever had before (these have all started in the last week or so)
Phone will just hang up when I'm in the middle of a conversation
Mobile Data seems to just not want to connect/turn on
Widgets seem un-responsive - they often don't recognise that I'm tapping them
Phone reboots by itself
Incredible sluggishness (like 10 seconds to respond) to certain events
I'm not asking if you've had these kind of issues for ever - all phones seem to have some stupid quirk that stops them working properly (mine was freezes) - I really want to know if any one else's phone has just recently started to deteriorate on its own (I haven't dropped it, rooted it, changed it, kicked it or anything)
I'm just hoping that when my carrier 2.1 comes along, these things will fix themselves...
k1sr said:
Ok, this is not some whining thread about the x10, so if you want to whine, go somewhere else...
Now that's the disclaimer out of the way...
Is anyone finding their x10 is just getting worse on 1.6...?
I never had any real issues except the occasional freeze, which now seems to have partially resolved itself, but now the following issues are starting to creep in, which I have never ever had before (these have all started in the last week or so)
Phone will just hang up when I'm in the middle of a conversation
Mobile Data seems to just not want to connect/turn on
Widgets seem un-responsive - they often don't recognise that I'm tapping them
Phone reboots by itself
Incredible sluggishness (like 10 seconds to respond) to certain events
I'm not asking if you've had these kind of issues for ever - all phones seem to have some stupid quirk that stops them working properly (mine was freezes) - I really want to know if any one else's phone has just recently started to deteriorate on its own (I haven't dropped it, rooted it, changed it, kicked it or anything)
I'm just hoping that when my carrier 2.1 comes along, these things will fix themselves...
Click to expand...
Click to collapse
I've always had these problems since i installed 2.1, i've been waiting for it to go away Well actually I've only had the last issue, ie sluggishness
With 2.1, I'm sure that most of your issue will be fixed
I rarly get lagg; I only get lag when I'm running like 10-15 different applications as once!
Only thing that sucks about xperia though is that there is WAY to much BLUE on it
But I'm sure you'll be happy with 2.1
My main concern is that these things have crept up just recently... it's just odd...
CAnt connect through my PC anymore via cable, also very sluggish.
Z3X said:
CAnt connect through my PC anymore via cable, also very sluggish.
Click to expand...
Click to collapse
You're on 2.1 though... could be to do with your update - I'm talking about 1.6 just getting worse...
Unless, of course everything was fine when you updated, and now it starting to get worse...
I've had some unresponsiveness while clicking widgets or accessing the menu
Camera seems to be slower when trying to access
think so far it's all
Yeah, the same thing has been happening to me for the last couple of weeks. Phone has been freezing, acting oddly or slow, and rebooting on its own.
The big disclaimer here is that I'd recently updated a bunch of my apps, so I figured the issue may lay with one of those, and with 2.1 coming shortly (hopefully, Rogers!), I can't be bothered uninstalling then one by one to see if I'm right. If the issues continue post-2.1, then I'll have to start tinkering.
Sent from my X10a using XDA App
Reboot problem
There are many pple with the reboot problem, check this:
http://forum.xda-developers.com/showthread.php?t=831658
k1sr said:
You're on 2.1 though... could be to do with your update - I'm talking about 1.6 just getting worse...
Unless, of course everything was fine when you updated, and now it starting to get worse...
Click to expand...
Click to collapse
Exactly what I mean
Sent from my X10i using XDA App
So 2.1 has finally arrived. After flashing it using the Global Flash-tool version as I have a Dutch branded X10i it seemed extremely slow, at first I waited and waited. No result.
After checking with 'Android System Info' and 'System Panel' the CPU usage is between 99% and 100%. Constantly!
It's strange that no process is using 100%, at some point 'acore' is using 100%, not all the time.
Is anyone else having the same problem? Lag anyone? Check your CPU usage!
I've all-ready re-flashed and rooted twice. Same issue...
http://forum.xda-developers.com/showthread.php?t=833786
Devtone said:
So 2.1 has finally arrived. After flashing it using the Global Flash-tool version as I have a Dutch branded X10i it seemed extremely slow, at first I waited and waited. No result.
After checking with 'Android System Info' and 'System Panel' the CPU usage is between 99% and 100%. Constantly!
It's strange that no process is using 100%, at some point 'acore' is using 100%, not all the time.
Is anyone else having the same problem? Lag anyone? Check your CPU usage!
I've all-ready re-flashed and rooted twice. Same issue...
http://forum.xda-developers.com/showthread.php?t=833786
Click to expand...
Click to collapse
Fixed it!
1. Updated with Flashtool
2. Formated SD and removed all pictures (1000+)
3. Factory reset
4. Restore with PCC 2.0
5. Factory reset
6. Format SD
NO MORE LAG!
Hi all,
My Galaxy S II keeps crashing. The phone will just power off and the battery will drain right out and the only way to turn it back on is take the battery out then charge it again. Sometimes if I am quick and realised it has crashed I can take the battery out and turn it back on and the battery will have drained 30% in an hour.
Does anybody know why the phone might do this or is there a way I can track whether something in particular is crashing the phone via a log or something like that?
Thanks
Yes there are apps that can do that.
So whats the score.......are you on latest o2 or latest unbranded.
Post the about phone details lol.
Hi,
It is on the latest H3G UK firmware and is unlocked via the Galaxy S Unlock app by Helroz (so via nv_data.bin)
4.0.4
I91000NELP4
Build: IMM76D.XWLPY
Any ideas and what is the app called?
Thanks
Hello,
Just thought I would take this opportunity to join this thread since I have been suffering from a very similar (if not identical) problem on my S2 too. It's quite lengthy, apologise for that - hope to give as clear a picture as possible:
- S2 originally from vodafone contract, am now with giffgaff
- 1 year and 6 months old
- not rooted, have always used Samsung official firmware
- updated to ICS 4.0.4 about a month ago(?)
- Kernel version 3.0.15-1056084, build number: IMM76D.BULPG
I must say I can't be certain if the random crashes started (it would sometimes heat up really hot, or sometimes not warmed up at all), phone will just turn off. Can't turn back on without taking battery out and re-inserting.
Similarly, the battery level will drop by 30+% once the battery is re-inserted.
Have experienced once where it started up in "safe mode" and although everything was still there, the apps I have put in folders were all listed cos the folders were gone. Restarted and it wasn't in safe mode anymore, but had to create new folders and sort my apps again.
The random turn offs can happen every few days, or twice a day. Don't know why it happens.
I haven't installed many new apps (some are by japanese developers but worked fine before and after I updated firmware), asked at a Vodafone store and they suggested it could be a battery problem. (offered to send it off for repair, but will take 7-10days and factory reset, which I want to avoid...)
So bought and changed a new battery (from Samsung website) which looked good (no random shut downs for a week) but it all started again last night. So it's not the battery.
Suspected it's most probably software problems.
After upgrading to 4.0.4 firmware, the phone cannot display phone serial number/network etc etc under the "legal information" in settings.
The battery log seems funny too, I would re-insert battery and restart, the battery log will still show it's been on battery for 20+hours.
I've also spotted that there're 2 OS running when looking at the battery log - when I upgraded from gingerbread to ICS, I did not do a factory reset (is that absolutely necessary?) but phone has been working perfectly for a few months after the upgrade so I thought nothing of it....
I wanted to post a screenshot but not allowed cos I'm new to forum... =(
Is it because there're 2 OS so it's clashing...?
Since I haven't rooted, I'm not sure what I can do - last resort is to wait until JellyBean rolls out from Samsung and factory reset when I upgrade?!
Hope I've given enough info to get help easier.
PS: Kies is testing my temper. Tried to solve the "this device is not supported by KIES" problem by reinstalling whilst not connected to internet, kind of worked, allowed me to backup small files (such as call logs) but when it comes to big bits e.g. photos, it will show the "unexpected error" message again.....
also got "wssyncmlnps has stopped" on my phone...
ARGH!!! just wana backup my stuff before it completely turns into a brick!
zetsuboumeow said:
Hello,
Just thought I would take this opportunity to join this thread since I have been suffering from a very similar (if not identical) problem on my S2 too. It's quite lengthy, apologise for that - hope to give as clear a picture as possible:
- S2 originally from vodafone contract, am now with giffgaff
- 1 year and 6 months old
- not rooted, have always used Samsung official firmware
- updated to ICS 4.0.4 about a month ago(?)
- Kernel version 3.0.15-1056084, build number: IMM76D.BULPG
I must say I can't be certain if the random crashes started (it would sometimes heat up really hot, or sometimes not warmed up at all), phone will just turn off. Can't turn back on without taking battery out and re-inserting.
Similarly, the battery level will drop by 30+% once the battery is re-inserted.
Glad to know it is not just me. I'm hoping I can get an app that will log what is going on right up until crash time!
Have experienced once where it started up in "safe mode" and although everything was still there, the apps I have put in folders were all listed cos the folders were gone. Restarted and it wasn't in safe mode anymore, but had to create new folders and sort my apps again.
The random turn offs can happen every few days, or twice a day. Don't know why it happens.
I haven't installed many new apps (some are by japanese developers but worked fine before and after I updated firmware), asked at a Vodafone store and they suggested it could be a battery problem. (offered to send it off for repair, but will take 7-10days and factory reset, which I want to avoid...)
So bought and changed a new battery (from Samsung website) which looked good (no random shut downs for a week) but it all started again last night. So it's not the battery.
Suspected it's most probably software problems.
After upgrading to 4.0.4 firmware, the phone cannot display phone serial number/network etc etc under the "legal information" in settings.
The battery log seems funny too, I would re-insert battery and restart, the battery log will still show it's been on battery for 20+hours.
I've also spotted that there're 2 OS running when looking at the battery log - when I upgraded from gingerbread to ICS, I did not do a factory reset (is that absolutely necessary?) but phone has been working perfectly for a few months after the upgrade so I thought nothing of it....
I wanted to post a screenshot but not allowed cos I'm new to forum... =(
Is it because there're 2 OS so it's clashing...?
Since I haven't rooted, I'm not sure what I can do - last resort is to wait until JellyBean rolls out from Samsung and factory reset when I upgrade?!
Hope I've given enough info to get help easier.
PS: Kies is testing my temper. Tried to solve the "this device is not supported by KIES" problem by reinstalling whilst not connected to internet, kind of worked, allowed me to backup small files (such as call logs) but when it comes to big bits e.g. photos, it will show the "unexpected error" message again.....
also got "wssyncmlnps has stopped" on my phone...
ARGH!!! just wana backup my stuff before it completely turns into a brick!
Click to expand...
Click to collapse
So glad it is not just me. I'm hoping I can use an app to log what is going on when crash time happens. Can someone tell me what the app is called please?
Rackers said:
So glad it is not just me. I'm hoping I can use an app to log what is going on when crash time happens. Can someone tell me what the app is called please?
Click to expand...
Click to collapse
Me too facing above all,unfortunately riding in same boat.
So I've had a S3 for about 6 months by now, and at first, it was running pretty smoothly. Few weeks ago (might even be a month by now) the JB update came out for my phone, so I installed that. Over the past two or so weeks, my phone has been laggy as hell, including random resets. I get a few restarts which the phone does itself, without any input from me. I'm also getting a serious lag whenever I'm attempting to type a message. I'll be able to type my whole message out, but it hasn't shown up on the screen (so the phone's manage to register the touch prompts I make, it just shows them on a 5-10 second delay). This occurs even when the only app I'm running is the messaging one. Further lag issues include receiving messages. My phone will vibrate, then some 5 seconds or so later the message will finally be received by the phone and my ringtone goes off.
I've tried doing a hard reset on the phone, and that hasn't changed anything. Could it be hardware related?
And I'm currently running the stock Aus unbranded ROM, unrooted, no mods (XSADLK3 I think)
I had this issue on my sgs2 when upgraded to ics, only fix at the time was to take back to my carrier for a re flash (they told me if I flashed it myself I'd void the warranty). Dunno if that helps at all.
It could be. Try updating to the latest JB firmware first though.
jimbo1531 said:
I had this issue on my sgs2 when upgraded to ics, only fix at the time was to take back to my carrier for a re flash (they told me if I flashed it myself I'd void the warranty). Dunno if that helps at all.
Click to expand...
Click to collapse
Well, I called up Samsung support earlier, and the guy kept suggesting I just restore the phone. Which I had already done at that point. And the carrier I'm on doesn't have a store where I live, I'd have to mail it back to them, have their guys take a look at it and either can my contract or send me a new one
Hi all,
I had my Z4 Tablet from O2 yesterday, and it seems to me like it might have a hardware fault perhaps?
When I first switched it on, it booted up normally so I went through the initial setup, but halfway through it froze for a couple of seconds, then the screen went off and I got a flashing red light. Seemed to flash 3 short, then on the fourth flash it stayed on for a couple of seconds, before going off and the thing rebooted.
It seemed to work ok after it rebooted, so I messed around with it for a few minutes, but it froze again, red flashing lights, and reboot. It seems to do this randomly. Sometimes it can be ok for a while, but then bang, off it goes again. I'm not doing anything heavy, just browsing internet every time it's happened.
I did a factory reset, didn't install anything other than updates, and it is still doing it.
Mine is the UK Z4 Tablet LTE version, the SGP771.
I'm still within my 14 day cooling off period, so I want to resolve this asap. If it's a hardware glitch, it's going back.
Any thoughts?
could be a hardware glitch...
I see this (red LED) when I mess up with newer kernels - but then it is a bootloop and not intermittent.
What software version are you on?
Bootloader locked?
Branded firmware?
Tried an OTA Update?
DHGE said:
I see this (red LED) when I mess up with newer kernels - but then it is a bootloop and not intermittent.
What software version are you on?
Bootloader locked?
Branded firmware?
Tried an OTA Update?
Click to expand...
Click to collapse
It's brand new, and completely stock.
Locked bootloader
O2 branded latest firmware.
It did it when there was no sim in it, or memory card, literally as soon as I turned it on and tried going through the setup. Since then it's been random. I can sit and watch a video fine, then it'll do it again while I'm just browsing.
It doesn't seem to be getting hot, just a little warm. Quite surprising cos my Z5 can get really hot sometimes.
I was going to try reflashing it. I'll get the firmware from XperiFirm later and try that and see.
I have 30 days to return it for exchange for a brand new one, so can't mess about too much.
I am sure "latest" has a number....
O2 branded latest firmware.
Click to expand...
Click to collapse
With 28.0.A.8.251 or newer you should be fine.
If you have this already I would swap the device with O2.
DHGE said:
With 28.0.A.8.251 or newer you should be fine.
If you have this already I would swap the device with O2.
Click to expand...
Click to collapse
Yes, that's the one I have lol (I just wasn't at home to check) and I think you're right. I'm going to speak to O2 and get it swapped I think.
Thanks for the advice, appreciate it :good:
Quick update …
I downloaded the O2 branded 28.0.A.8.251 firmware from XperiFirm and flashed it with Flashtool, said yes to the FSC script, and it flashed without errors.
It didn't wipe userdata (due to the script I think) even though I selected full wipe options in Flashtool, but that's fine. Didn't have to go through the setup again.
I ran a stability test in Antutu so it got pretty warm, then I downloaded some random game and ran it, ran some other apps. The tablet did get pretty warm. CPU Z was showing some temps up to 85C.
So far it hasn't reset once. I thought it might when it got hot, but it didn't.
I did go through the diagnostics and everything checked out as working properly, all the sensors seemed fine, speakers, mic, etc.
I'm kinda hoping it was only a glitch in the software, but it hasn't filled me full of confidence, so I'll be watching it like a hawk over the next few days.
When I'm happy that it's ok, I'll probably flash the CE1 region unbranded firmware (like I do on my phones) because they always seem to get the updates first, and I've already noticed the .260 update has rolled there.
Well fingers crossed. I'll be back with any updates.
Update . . .
. . . well, did it again, so factory reset, did it again, repaired it with Sony PC Companion . . .
. . . lasted 2 days, and it seemed as if it wasn't going to do it again, getting some good use out of it, then BYE!! Off it went again . . .
. . . Flashing red LED.
Rang O2 customer service and explained what it was doing, and they're doing a doorstep swap tomorrow for a brand new replacement so pretty happy with that.
In hindsight I should have rang them the first day because flashing red lights on a completely stock device is pretty much damn sure a hardware fault I reckon.
I'm quite surprised actually. This is one of many Sony devices I've owned. I started years ago when it was still Sony Ericsson, had a P900 which was way before it's time really, and had many more since, and this is the first one that's had a major fault.
Either way, should be solved tomorrow :fingers-crossed:
could be the battery warning light...
wise decision to swap the device!
a faulty battery or wiring...
Recently I purchased a Sony Xperia Tablet Z2 (SGP521). The previous owner sold the tablet, because the tablet frooze at the Sony logo during boot up. This was caused after he performed a firmware upgrade. I hoped this was an easy fix by just reflashing the firmware, but it turns out not to be...
I tried to repair it with "Xperia Companion", but no succes. Then I flashed with "Flashtool" a stock Lollipop version, still no succes. I tried the next morning to leave it booting for an hour and it booted! But Android was very unstable, slow and randomly rebooted. Next I flashed the KitKat version and this time it booted in about 15~20 minutes. Not great, but at least it was more stable with occasionally stutters.
So the initial problem was I guess very, very, but really very slow boot times.
So I hoped to be able to unlock the bootloader, so I could install a recovery and/or a custum ROM. Unfortunately the service menu (and also Flashtool) stated this was not allowed. Also discovered the counters of the SIM lock were al zero...
Despite the very slow boot time, the interface in KitKat runs rather smooth. Almost looks like it runs on the 2 cores with a low clock frequency and is pointing in the direction of a hardware failure.
This is as far as I can get with my knowledge. I hope somebody has experience with this and knows a solution. I would really appreciate it.