Hi guys,
I noticed something the other day. Sometimes, when i use let's say whatsapp for 10 or 15 minutes and look to the screen, I can clearly see my keyboard as ghosting on my screen. As much as I know, there is no burn-ins in LCD panels. So i guess it's image sticking. Again, as much as I know and learnt from some engineers(who are working in lcd panels department of the factory I work in) image sticking in a high quality panel is not common. They said it can be a factory defect. They said it can be a software problem also, as LG is known with its high quality panels. What do you guys think ?
I can't get it to the LG service because I bought this phone from Poland when I was in Erasmus exchange and I came back to my country. I wrote to LG Turkey, they said talk with LG Poland. I did it and Polish guys said contact with your local LG. I'm trying to figure it out with e-mails. So any of you guys have suggestions, it's much appreciated.
Thanks
Nobody have nothing to say ?
Out of interest i would ask for a picture/short Video, but that wont help you
I would tell both that you are beging directed back and forth between turkey and poland and if they dont work something out they should contact each other.
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I've contacted with LG Turkey again. And the guy was like a robot who programmed to say "We don't give warranty for the phones bought out of Turkey" and "We don't have global warranty". Is there anything like International LG office or something ? I don't think LG Turkey would move a finger for me.
What dies LG poland respond when you say that LG turkey dies give a **** about it?
Gesendet von meinem A0001 mit Tapatalk
---------- Post added at 08:13 AM ---------- Previous post was at 08:12 AM ----------
What does LG poland respond when you say that LG turkey dies give a **** about it?
Gesendet von meinem A0001 mit Tapatalk
---------- Post added at 08:15 AM ---------- Previous post was at 08:13 AM ----------
Otherwise you could try to contact the store you bought your device in
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I'm still waiting for an answer from LG Poland. But I guess they'll say the same. I'll try to contact Saturn Polska(the store I bought my phone from). Let's hear what do they have to say
I have the same problem, but i haven't contact lg. I also have a stuck pixel.
swimmer_tr said:
Hi guys,
I noticed something the other day. Sometimes, when i use let's say whatsapp for 10 or 15 minutes and look to the screen, I can clearly see my keyboard as ghosting on my screen. As much as I know, there is no burn-ins in LCD panels. So i guess it's image sticking. Again, as much as I know and learnt from some engineers(who are working in lcd panels department of the factory I work in) image sticking in a high quality panel is not common. They said it can be a factory defect. They said it can be a software problem also, as LG is known with its high quality panels. What do you guys think ?
I can't get it to the LG service because I bought this phone from Poland when I was in Erasmus exchange and I came back to my country. I wrote to LG Turkey, they said talk with LG Poland. I did it and Polish guys said contact with your local LG. I'm trying to figure it out with e-mails. So any of you guys have suggestions, it's much appreciated.
Thanks
Click to expand...
Click to collapse
I've noticed this but after screen has been turned off for 4 or 5 minutes it goes.. Not really an issue to me. Others maybe more so.
There is no problem with LG turkey, just say you will pay for it, warranty is out of the question, just like samsung, sony etc, they are regional warranty only, they do not provide international warranty. contact the seller, and next time buy the unit which is registered within the same country, that way you will get local warranty.
swimmer_tr said:
Hi guys,
I noticed something the other day. Sometimes, when i use let's say whatsapp for 10 or 15 minutes and look to the screen, I can clearly see my keyboard as ghosting on my screen. As much as I know, there is no burn-ins in LCD panels. So i guess it's image sticking. Again, as much as I know and learnt from some engineers(who are working in lcd panels department of the factory I work in) image sticking in a high quality panel is not common. They said it can be a factory defect. They said it can be a software problem also, as LG is known with its high quality panels. What do you guys think ?
I can't get it to the LG service because I bought this phone from Poland when I was in Erasmus exchange and I came back to my country. I wrote to LG Turkey, they said talk with LG Poland. I did it and Polish guys said contact with your local LG. I'm trying to figure it out with e-mails. So any of you guys have suggestions, it's much appreciated.
Thanks
Click to expand...
Click to collapse
Seems to be a arising issue in lg. The g4 has many claims of ghosting.
Related
Hi, I am just posting this out of frustration and to share my experience with Sony. I bought a non-contract, sony Xperia Ultra Z outright from the Sony store in the middle of October and a month and a half later the touchscreen became completely unresponsive. I could see that I was still receiving text messages however, so I assume the other functionality of the phone was still working. I called into Sony and over several hours of troubleshooting and repairing via PC Companion it was determined I had to send in the phone for repair, which I was quite reluctant to do but had no other choice. I sent it in and had the case escalated to a supervisor level and was ensured that the case would be expedited with the repair facility... three weeks later and still nothing but the runaround with Sony representatives and supervisors. Furthermore, it took numerous calls to Sony to convince them to send me a loaner phone while my Xperia Z was being repaired. Once the loaner was received, it would not even connect to the internet and consequently, I'm sending it back to Sony. Though the supervisors are polite and empathetic, they have promised numerous times to call me back with an update on the status of my repair (RMA), but don't. I'm frustrated firstly, because the phone stopped working so quickly after I purchased it. Mostly though, I'm disappointed with the way Sony has handled the situation. Its been disorganized on Sony's part. Now, i'm still stuck without a phone and no status on the repair for my phone... I doubt I will buy a Sony product ever again. I even doubt I'll see my phone again, it's absolutely ridiculous, especially given that there was zero water or physical damage to the unit. It boggles my mind why it's taking so long as I have been told the repair center is 'looking at it' for two weeks now. I've read about Sony's evaluation process online somewhere, and in my judgement it should have been completed already and a decision rendered. Ridiculous.
You're living in USA?
Sent from my C6802 using Tapatalk
fissure said:
Hi, I am just posting this out of frustration and to share my experience with Sony. I bought a non-contract, sony Xperia Ultra Z outright from the Sony store in the middle of October and a month and a half later the touchscreen became completely unresponsive. I could see that I was still receiving text messages however, so I assume the other functionality of the phone was still working. I called into Sony and over several hours of troubleshooting and repairing via PC Companion it was determined I had to send in the phone for repair, which I was quite reluctant to do but had no other choice. I sent it in and had the case escalated to a supervisor level and was ensured that the case would be expedited with the repair facility... three weeks later and still nothing but the runaround with Sony representatives and supervisors. Furthermore, it took numerous calls to Sony to convince them to send me a loaner phone while my Xperia Z was being repaired. Once the loaner was received, it would not even connect to the internet and consequently, I'm sending it back to Sony. Though the supervisors are polite and empathetic, they have promised numerous times to call me back with an update on the status of my repair (RMA), but don't. I'm frustrated firstly, because the phone stopped working so quickly after I purchased it. Mostly though, I'm disappointed with the way Sony has handled the situation. Its been disorganized on Sony's part. Now, i'm still stuck without a phone and no status on the repair for my phone... I doubt I will buy a Sony product ever again. I even doubt I'll see my phone again, it's absolutely ridiculous, especially given that there was zero water or physical damage to the unit. It boggles my mind why it's taking so long as I have been told the repair center is 'looking at it' for two weeks now. I've read about Sony's evaluation process online somewhere, and in my judgement it should have been completed already and a decision rendered. Ridiculous.
Click to expand...
Click to collapse
Why not sell it and get an ap set instead.... Ori set possess a problem... Mostly.....
Sent from my C6833 using XDA Premium 4 mobile app
martin132014 said:
Why not sell it and get an ap set instead.... Ori set possess a problem... Mostly.....
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've been meaning to ask you, what is an ap set?
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warfareonly said:
I've been meaning to ask you, what is an ap set?
Sent from my C6802 using Tapatalk
Click to expand...
Click to collapse
Well i don't know if it exists in your country but in mine, we have separate ori set that's from manufacturer like sony, htc etc and ap set that's an original part but some of the main part is built from other factory so its cheaper than original....and also the warranty also not covered by manufacturer because they are not build by them.....maybe my explanation may a bit wrong but you can Google it....
Sent from my C6833 using XDA Premium 4 mobile app
martin132014 said:
Well i don't know if it exists in your country but in mine, we have separate ori set that's from manufacturer like sony, htc etc and ap set that's an original part but some of the main part is built from other factory so its cheaper than original....and also the warranty also not covered by manufacturer because they are not build by them.....maybe my explanation may a bit wrong but you can Google it....
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Okay, I think I understand. We don't have that in our country. At least, I've never seen an ap handset being sold in the numerous shops I've visited.
Sent from my C6802 using Tapatalk
warfareonly said:
Okay, I think I understand. We don't have that in our country. At least, I've never seen an ap handset being sold in the numerous shops I've visited.
Sent from my C6802 using Tapatalk
Click to expand...
Click to collapse
Hm...maybe, but im glad that i have this ap set rather than ori....i buy ori but always cause problem....ap set never have it.....
Sent from my C6833 using XDA Premium 4 mobile app
warfareonly said:
You're living in USA?
Sent from my C6802 using Tapatalk
Click to expand...
Click to collapse
Canada
Still no progress with Sony. They tell me that the repair centre is still "looking at it". Which is clearly b.s., it doesn't take two weeks to evaluate it and render a decision on their next step. Who even knows if anyone has truly even looked at it yet!
I am wondering, does anyone know what obligations Sony has in regards to the manufacturer's warranty? Things such as max. time for repair? Loaner phones and the type of loaner phone provided? Just looking for information to help me get them to expedite either a) replacing the phone or b) sending me a loaner that is a XZU, or c) fixing mine and sending it back asap
fissure said:
Still no progress with Sony. They tell me that the repair centre is still "looking at it". Which is clearly b.s., it doesn't take two weeks to evaluate it and render a decision on their next step. Who even knows if anyone has truly even looked at it yet!
I am wondering, does anyone know what obligations Sony has in regards to the manufacturer's warranty? Things such as max. time for repair? Loaner phones and the type of loaner phone provided? Just looking for information to help me get them to expedite either a) replacing the phone or b) sending me a loaner that is a XZU, or c) fixing mine and sending it back asap
Click to expand...
Click to collapse
Depends on your country i belive. We have laws that enforces their customer support. But thats Sweden. Don't know how that works in other countries.
Sent from my Xperia Z Ultra using Tapatalk 4
I think everyone should move to Europe :silly:
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warfareonly said:
I think everyone should move to Europe :silly:
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Click to expand...
Click to collapse
Sorry for hijacking thread
I am having dead or stuck pixel whatever it is called in the middle of the screen. Its greenish in color and clearly visible on Sony startup screen on the black background. So wanted to know whether Sony will entertain it and change the handset?
techpal said:
Sorry for hijacking thread
I am having dead or stuck pixel whatever it is called in the middle of the screen. Its greenish in color and clearly visible on Sony startup screen on the black background. So wanted to know whether Sony will entertain it and change the handset?
Click to expand...
Click to collapse
Yep, they will.
Sent from my C6802 using Tapatalk
warfareonly said:
Yep, they will.
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Click to expand...
Click to collapse
Thanks. I read somewhere that there need to be minimum 2 dead pixels to get the phone replaced so was asking as service center is about 10kms from my home.
On my previous xperia z there were 8 dead pixels so they replaced without asking any questions.
techpal said:
Thanks. I read somewhere that there need to be minimum 2 dead pixels to get the phone replaced so was asking as service center is about 10kms from my home.
On my previous xperia z there were 8 dead pixels so they replaced without asking any questions.
Click to expand...
Click to collapse
Just make a scene if they start to refuse.
Sent from my C6802 using Tapatalk
warfareonly said:
Just make a scene if they start to refuse.
Sent from my C6802 using Tapatalk
Click to expand...
Click to collapse
Hahaha.... hope dont get need to. Well its not visible in daily usage as I keep low brightness ,its just visible in start up screen so doesnt affect the usage.
So if I ignore this one pixel is there chance that this dead pixel will result in more dead pixels? As you cant be sure replacement device will have more dead pixels.
techpal said:
Hahaha.... hope dont get need to. Well its not visible in daily usage as I keep low brightness ,its just visible in start up screen so doesnt affect the usage.
So if I ignore this one pixel is there chance that this dead pixel will result in more dead pixels? As you cant be sure replacement device will have more dead pixels.
Click to expand...
Click to collapse
No, they don't multiply
If the replacement device has one, then refuse to accept the replacement. They'll have to get you another one.
Sent from my C6802 using Tapatalk
warfareonly said:
No, they don't multiply
If the replacement device has one, then refuse to accept the replacement. They'll have to get you another one.
Sent from my C6802 using Tapatalk
Click to expand...
Click to collapse
Got new replacement same day but screen on this is yellowish compared to my previous zu which was pure white.I didnt went to pick the phone so didint check on the spot.
Now I am regretting replacing the phone. Would have lived wwith that one dead pixel instead of this yellowish screen. Any way to convince service centre people for yellowish screen?
techpal said:
Got new replacement same day but screen on this is yellowish compared to my previous zu which was pure white.I didnt went to pick the phone so didint check on the spot.
Now I am regretting replacing the phone. Would have lived wwith that one dead pixel instead of this yellowish screen. Any way to convince service centre people for yellowish screen?
Click to expand...
Click to collapse
Ask them to compare the display on your device to another display. Most probably they will have the old phone lying around - ask them to compare with that one if possible or another one. Insist on checking, they will try to say that the display is like that only and nothing's wrong with it!
Sent from my C6806_GPe using Tapatalk
warfareonly said:
Ask them to compare the display on your device to another display. Most probably they will have the old phone lying around - ask them to compare with that one if possible or another one. Insist on checking, they will try to say that the display is like that only and nothing's wrong with it!
Sent from my C6806_GPe using Tapatalk
Click to expand...
Click to collapse
Went to service center they didnt have any device to compare and said it looks fine to them. They were not ready to replace so what are the options left as this yellowish screen is really frustrating me after using pure white display earlier.
Hey,
I bought a lg g2 month ago and 2 weeks ago i decided to update the system. There was no option to do it via wi-fi but was on LG PC software so i did via LG PC Suite. When the update was complete i disconnected phone. Unfortunately it bricked on LG logo screen. I found on google solve of the problem by fasboot mode and installed the stock. I was happy, but not for long. After installation I saw that the display does not work as it should. Attached film shows it the best - it's hard to say by words.
And now it's time for my question: How can i fix it? Is it problem with system? When I bought phone, there was installed Android 4.2.2 but after unbrick i couldn't find 4.2.2 system for D802T 32GB. Maybe i should find correct system? Or maybe it's problem with display or/and digitizer and should i take it to repair?
I would like to point out that I do not have the possibility of sending to service on warranty because the phone was imported from China and I do not have a receipt or invoice.
Thank you in advance for your help and I'm sorry for the mistakes in English - I'm Polish.
I can't attache video so please check my home page on my profile, there is video's youtube URL. It's video which shows my problem.
I have exactly the same problem, see my posts.
xda-soar said:
I have exactly the same problem, see my posts.
Click to expand...
Click to collapse
Did you saw my pm?
Enviado do meu LG-D802 através de Tapatalk
I don't have any message. :/
I have the same issue with touch on my G2 full stock it started after months of using it not a single mod. Touch becomes crazy it's stop by itself and the again after some hours. Same happen in with two other phones from friends.
I believe is a hardware issue that LG missed on tests because is not immediately but after some time using it.
Yeah, I have it too. Disable and enable screen help for this.
Wysłane z mojego LG-D802
I have it for a week now and nothing will not repair itself. I will send phone tomorrow to the service and I hope they will repair it.
Hi,
I'm new here, just made an account. I have a question about my new Honor 5X, received today. Just a lot of value for money, very happy with it. But I have a question and I hope this forum can help me.
When I put my phone down, on a table or something, I hear a clicking sound at the top of the phone (at the moment when the phone touches the table). Also, when I tap at the top of the phone, I hear the same clicking sound. It seems like something is moving/loose at the top of the phone. It's clearly audible.
I've been watching around for a few moments today and found some other forums where they told it's connected to the camera of the phone and it's normal. But they also said it normally disappears when the camera is in use. I also tried this, but it doesn't disappear when the camera (front or back) is in use. I know you can't use both camera's at the same time, but I'm not convinced.
So my question to you all: Do you hear the same thing as I do? Can you reconstruct this (so it's normal for this phone)?
Thank you for helping!
P.S.: English is not my native language, so apologies for the spelling.
Artois89 said:
Hi,
I'm new here, just made an account. I have a question about my new Honor 5X, received today. Just a lot of value for money, very happy with it. But I have a question and I hope this forum can help me.
When I put my phone down, on a table or something, I hear a clicking sound at the top of the phone (at the moment when the phone touches the table). Also, when I tap at the top of the phone, I hear the same clicking sound. It seems like something is moving/loose at the top of the phone. It's clearly audible.
I've been watching around for a few moments today and found some other forums where they told it's connected to the camera of the phone and it's normal. But they also said it normally disappears when the camera is in use. I also tried this, but it doesn't disappear when the camera (front or back) is in use. I know you can't use both camera's at the same time, but I'm not convinced.
So my question to you all: Do you hear the same thing as I do? Can you reconstruct this (so it's normal for this phone)?
Thank you for helping!
P.S.: English is not my native language, so apologies for the spelling.
Click to expand...
Click to collapse
It is the Camera they all do it to some extent. My HTC M7 did the same thing, nothing to be worried about.
Yes, mine does that too. I think it is either the vibration motor or some camera component. Other causes could be a flex cable since the speaker is up there too or the plastic protector.
It is almost not noticable but it has been doing it since the start and hasn't caused any issues as far as I can tell. It also didn't get worse here, just remained the same.
I wouldn't worry about it too much!
Yes Mine too. Its the Focus sound.
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Pain_Deluxe said:
Yes Mine too. Its the Focus sound.
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Click to expand...
Click to collapse
How can it focus when the mobile is not in use !
Its the sound of camera part touching the table.
See on my own thread thats defenetly a problem.
Sorry for that
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Yup same here, when i open snapchat most of the time it starts to focus, and that where the clicks appear
This is manufacturing fault of 5x. Every 5x device have this problem in every corner in the world.. Maybe camera or any other hardware part clicky sound
Sent from my KIW-L21 using Tapatalk
Yeah honor write this too to me today.
Too late my shipper send me a new one
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Hello, I've a LG V10 for 1 year and 4 months. I'm a normal user and not a gaming person but sometimes I use AutoCAD on the mobile.
Anyway suddenly my mobile restarted by itself and it was really really HOT and kept doing a reboot loop (I wasn't using the mobile when it did this). I switched it off and waited till it cooled down.
I tried to open it again with no success at all, Only the Logo is shown and a black screen and a reboot loop again.
I contacted my official LG dealer and they refused to replace it or even fix it and after lots of argument they told me that they will change the whole board and processor with a very big price (almost 80% of it's real price) and they didn't even check the mobile. (this was on a phone call)
I googled and i realized that it's something with the processor and the Heat Sink.
Anyway my mobile now doesn't respond at all or even has any power even when I connect it to the USB power charger.
I want to know if it's possible to fix it. and I've done the Heat sink (this fluid that has to be added on the processor) by a professional technical but also with no success at all.
Thank you.
stalky911 said:
Hello, I've a LG V10 for 1 year and 4 months. I'm a normal user and not a gaming person but sometimes I use AutoCAD on the mobile.
Anyway suddenly my mobile restarted by itself and it was really really HOT and kept doing a reboot loop (I wasn't using the mobile when it did this). I switched it off and waited till it cooled down.
I tried to open it again with no success at all, Only the Logo is shown and a black screen and a reboot loop again.
I contacted my official LG dealer and they refused to replace it or even fix it and after lots of argument they told me that they will change the whole board and processor with a very big price (almost 80% of it's real price) and they didn't even check the mobile. (this was on a phone call)
I googled and i realized that it's something with the processor and the Heat Sink.
Anyway my mobile now doesn't respond at all or even has any power even when I connect it to the USB power charger.
I want to know if it's possible to fix it. and I've done the Heat sink (this fluid that has to be added on the processor) by a professional technical but also with no success at all.
Thank you.
Click to expand...
Click to collapse
Heat Sink and Heat Paste? I've understand it right? They wanted 80% of the Price of new One? No, thats impossible in it's Illegal! They has give you a refurbished "New" Phone. They only want to made more Money with YOU. Don't pay!
Whow long has the Guarantee? 12 Months? Here in Germany you have always 24 Months. Even the iPhone's. Had they got ve you the Paper of the Repair Process?
Sent Form my Lovely LG-H960a ATR Android 7 ROM + Tapatalk
2chillen said:
Heat Sink and Heat Paste? I've understand it right? They wanted 80% of the Price of new One? No, thats impossible in it's Illegal! They has give you a refurbished "New" Phone. They only want to made more Money with YOU. Don't pay!
Whow long has the Guarantee? 12 Months? Here in Germany you have always 24 Months. Even the iPhone's. Had they got ve you the Paper of the Repair Process?
Sent Form my Lovely LG-H960a ATR Android 7 ROM + Tapatalk
Click to expand...
Click to collapse
The warranty for the mobile was 12 months only and it did this in the 16th month. I know that it's a common issue with almost all of LG mobiles (v10 v20 g3 g4 g5). and I think that I'm on my own and the Dealer is still refusing to give me any refurbished mobile or even to fix it for free as I've said before.
So I'm asking if there is anyway to fix this mobile? thank you.
Call LG, not your dealer.
stalky911 said:
The warranty for the mobile was 12 months only and it did this in the 16th month. I know that it's a common issue with almost all of LG mobiles (v10 v20 g3 g4 g5). and I think that I'm on my own and the Dealer is still refusing to give me any refurbished mobile or even to fix it for free as I've said before.
So I'm asking if there is anyway to fix this mobile? thank you.
Click to expand...
Click to collapse
Sorry. Nur the only way is to re fix the whole ROM Chip. It's the Black one and mostly made from Samsung or Hynix. The other Idea is as i had written to you is to Buy a New one of the Logic Board. Look for a really really bad Condition Used/Damaged V10 with cracked LCD. So it's the Way i do to repair high Priced Mobiles with Damaged but very Cheap Price Phones.
Try it. You'll see that it works as you go to School or ride your Bike.
But, please send us more Information about your Repair. If you want we can Skype when you would like it to Repair. I would lovely give my Know How and my Eyes.
Greetings..
sent from my Lovely LG-H960a ATR Android 7 ROM
Hi to all,
Waiting the LG V30 come to my country and buy it, I see on Reddit that they are people who post that lens crack suddenly without falling! Why? The phone with 900$ have suddenly lens crack without falling for a third time. Why is this happening?
If this continues then better buy iPhone 8 Plus or Note 8...
isko01 said:
Hi to all,
Waiting the LG V30 come to my country and buy it, I see on Reddit that they are people who post that lens crack suddenly without falling! Why? The phone with 900$ have suddenly lens crack without falling for a third time. Why is this happening?
If this continues then better buy iPhone 8 Plus or Note 8...
Click to expand...
Click to collapse
NEVER buy an iPhone.
If true, why not just return it under warranty for a replacement?
Third time?
Have any links to this or real proof? I'm very skeptical of most "fail" rumors.
ChazzMatt said:
NEVER buy an iPhone.
If true, why not just return it under warranty for a replacement?
Third time?
Have any links to this or real proof? I'm very skeptical of most "fail" rumors.
Click to expand...
Click to collapse
Yes my friend, I will post all links here. I think this is because they don't have a good case.
1. https://www.reddit.com/r/lgv30/comments/7ctacj/spontaneous_camera_lens_crack/
2 .https://www.reddit.com/r/lgv30/comments/7cb0x8/camera_cracking_is_it_really_an_issue/
This was an early worry on the V20 but besides the first report or two, I never remember seeing it come up over at the V20 forum again. Jerry Rig was able to make it crack with pressure but it didn't happen with the V30 in their destruct test for it. I don't want to jinx myself but the glass on my V20 is still perfect but it has also been in a case since day one. Same for the V30, case since day one. But I'm also a photographer and always conscious of my lens. Call it muzzle discipline for cameras.
Frankly, that damage photo from the first link you posted does not look like spontaneous glass breakage to me. That looks like it has been impacted.
CHH2 said:
This was an early worry on the V20 but besides the first report or two, I never remember seeing it come up over at the V20 forum again. Jerry Rig was able to make it crack with pressure but it didn't happen with the V30 in their destruct test for it. I don't want to jinx myself but the glass on my V20 is still perfect but it has also been in a case since day one. Same for the V30, case since day one. But I'm also a photographer and always conscious of my lens. Call it muzzle discipline for cameras.
Frankly, that damage photo from the first link you posted does not look like spontaneous glass breakage to me. That looks like it has been impacted.
Click to expand...
Click to collapse
I respect your opinion. I hope If I buy V30 i never have that problem
just please watch this video and tell me what you think:
He had a good case, phone never falls, and still he have a problem.
I really like V30 and I want it but this thing is very bad :'(
I have a plan to buy a phone in Dubai or Germany, because in my country they wont sell V30, but how buy it now when this phone have this problem and I don't have official LG service in my country :'(
LG search from you 100$ to fix this it is too much...
p.s. please lets see what's doing this problem and is this just problem in LG V30 - Varizon
isko01 said:
I respect your opinion. I hope If I buy V30 i never have that problem
just please watch this video and tell me what you think:
He had a good case, phone never falls, and still he have a problem.
I really like V30 and I want it but this thing is very bad :'(
I have a plan to buy a phone in Dubai or Germany, because in my country they wont sell V30, but how buy it now when this phone have this problem and I don't have official LG service in my country :'(
LG search from you 100$ to fix this it is too much...
p.s. please lets see what's doing this problem and is this just problem in LG V30 - Varizon
Click to expand...
Click to collapse
I watched about 5 seconds of that video and just couldn't watch it anymore. Why in the heck does he have those awful sunglasses on indoors? What is he hiding? Why does he have the most hideous music in the background. There's better free music out there. And why does his video have to be almost 15 minutes long? I'm not watching 15 minutes of that.
Ok, I made to about 5 minutes in and give up. All I can say is that A) I've never had an issue with my V20 despite that having been an issue with early units (I have an early unit of both the V20 and V30) and knock on wood that I'm not jinxing myself with my V30.
B) If you search anything, and I mean anything, you will find many examples of anything in the world. The days of the Googlewhack are long gone. The question is what percent are having this issue. This phone has been out how long and no one on this actual board has reported this issue. Right now all we have are a couple of reddit threads with one being highly suspect.
It's safe to say if your searches for such a problem turn up nothing to the point that you have to query a device forum as to whether anybody is having such a problem, then there is no problem.
One persons' problem can be greatly magnified -- 100x or 1000x, who knows -- and if it's happened to him three times, then we can all infer the problem isn't with the phone.
I Remember this was a worry of the Nexus 6p. With the glass visor cracking. I had my Nexus 6p on launch day. Never had a problem with the glass visor. Even after replacing the battery, which you have to remove the visor to do. I'm not worrying about my V30 doing this.
ChazzMatt said:
NEVER buy an iPhone.
If true, why not just return it under warranty for a replacement?
Third time?
Have any links to this or real proof? I'm very skeptical of most "fail" rumors.
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this issue has happened for quite a few lg phones (including the g6, v30, v20, etc) and the issue is excluded from warranty replacement. even though the issue isn't from the user, they count it as user damage.
if you look at the crack pattern, it looks more like stress cracking than impact or external pressure.
the way the glass cracks is very consistent, even between phone models, and the majority of the cases i've seen occur without any knowledge of the cause. (the guy in the video had a beefy case that kept the lens away from surfaces, and the phone hasn't been dropped).
if you google camera lens breaking on an lg phone model, you will see quite a few cases, and none of them are covered under warranty.
i think in the v30 it is like $85 to replace it, and you will have to have a backup phone in the meantime.
there have been a couple threads on reddit showing a bunch of them cracked in a similar way, with no other visible damage on most of the phones.
i hope it doesn't happen to me. i don't have time to deal with that bull****, especially if it isn't covered under warranty.
I like the V30 and this is just scared me. How I say they are no LG Official service here, and im planing to buy from other country.
I have one my friend and he is in Dubai now, and I see rhe LG V30 128GB model V300S. Do you know something about this model V300S?
And I think it is unlocked, so will this phone network work worldwide ? Im living in Montenegro, And in Dubai will be very good discount price then in EU. So will this phone (gsm, 3g, 4g) work im my country?
Thx a lot for your answers
isko01 said:
I like the V30 and this is just scared me. How I say they are no LG Official service here, and im planing to buy from other country.
I have one my friend and he is in Dubai now, and I see rhe LG V30 128GB model V300S. Do you know something about this model V300S?
And I think it is unlocked, so will this phone network work worldwide ? Im living in Montenegro, And in Dubai will be very good discount price then in EU. So will this phone (gsm, 3g, 4g) work im my country?
Thx a lot for your answers
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Are you sure that Dubai, UAE gets only the LG V30+ (plus is 128 GB)? Is it something like LG V300S (might be single SIM) or LG V300SU (might br dual SIM) ? As for root or unlocked bootloader like the LG G6 or most LG flagships is the single SIM international version (LG H870) and the (LG US997).
As for the LG V30 it's the same for unlocked bootloader i.e (LG H930) & (LG US998). I don't think other variants will be unlocked.
If LG G6 is sold in Dubai it LG (H870S) that is not bootloader unlocked , i'm not sure if there's a LG H930(S) in the LG V30. Did you mean a LG V300K instead of S?
I have this.model the v300s comed to me from Korea and i live in Romania
I only have it 2 days but no problem with the 4g lte or signal...display problems or others
The only problems with the phone i have is the sk telecom apps in my phone that a can't remove..i dont have romanian language..and loot of korean words dispaite i set the phone in english...are there..verry anoing
And another problem is the lg smart world in korean language..its seting its deosnt let my register because im in another country.
Ps. If someone knows how to eliminate my problems i am open for sugestions..thx
Fyjyk said:
I have this.model the v300s comed to me from Korea and i live in Romania
I only have it 2 days but no problem with the 4g lte or signal...display problems or others
The only problems with the phone i have is the sk telecom apps in my phone that a can't remove..i dont have romanian language..and loot of korean words dispaite i set the phone in english...are there..verry anoing
And another problem is the lg smart world in korean language..its seting its deosnt let my register because im in another country.
Ps. If someone knows how to eliminate my problems i am open for sugestions..thx
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Probably post in one of the threads about debloating and not in a thread about lens cracking?
read this and enjoy..
https://www.reddit.com/r/explainlik...li5_why_does_gorilla_glass_shatter_so_easily/
Thanks ?
CHH2 said:
I watched about 5 seconds of that video and just couldn't watch it anymore. Why in the heck does he have those awful sunglasses on indoors? What is he hiding? Why does he have the most hideous music in the background. There's better free music out there. And why does his video have to be almost 15 minutes long? I'm not watching 15 minutes of that.
Ok, I made to about 5 minutes in and give up. All I can say is that A) I've never had an issue with my V20 despite that having been an issue with early units (I have an early unit of both the V20 and V30) and knock on wood that I'm not jinxing myself with my V30.
B) If you search anything, and I mean anything, you will find many examples of anything in the world. The days of the Googlewhack are long gone. The question is what percent are having this issue. This phone has been out how long and no one on this actual board has reported this issue. Right now all we have are a couple of reddit threads with one being highly suspect.
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I wear sunglasses in my videos sometimes because I have Graves Disease. Something I've never even needed to explain until now. So kudos to you.
The video is 15 minutes because it takes some time to explain what happened, the background on my purchase, as well as the results of my contact with LG.
Cant fault you for hating the music. I listen to metal but tried to choose something accessible and not commonly used.
If you took the time to read the comments on my video you'd see many people reporting this as very much a real problem.
Replacement lens available
isko01 said:
Hi to all,
Waiting the LG V30 come to my country and buy it, I see on Reddit that they are people who post that lens crack suddenly without falling! Why? The phone with 900$ have suddenly lens crack without falling for a third time. Why is this happening?
If this continues then better buy iPhone 8 Plus or Note 8...
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CHECK EBAY.....Replacement lens available j from several sellers....in China as well as in USA....there are several youtube videos showing how to install replacement lend...very easy and very quick
I wonder if he sits on the phone when its in his back pocket?
INSANEMODE said:
if you look at the crack pattern, it looks more like stress cracking than impact or external pressure.
the way the glass cracks is very consistent, even between phone models, and the majority of the cases i've seen occur without any knowledge of the cause. (the guy in the video had a beefy case that kept the lens away from surfaces, and the phone hasn't been dropped).
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From the v20 lens breaks that i've seen they were mostly impact. Gunshot like. Including the spontaneous ones where the user swears nothing happened prior to the crack
What i surmise happens is, since the lens is tempered glass, its strong but if damaged will remain damaged without showing it. So if it gets impacted you check, hmm, nothing you forget about it. But the lens is compromised now and over time will give way sometime in the future and appear spontaneous
i hope it doesn't happen to me. i don't have time to deal with that bull****, especially if it isn't covered under warranty.
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Isn't covered by warranty and the worst time to have it crack is within six months from launch. Service centres charge a lot that is if they even have the components to fix. One v20 user i know ordered the parts of aliexpress couple of months after. he did have a habit of dropping the phone though. he figured in the end what happened was it fell between the bed and night table and must have got knocked somehow
My 1-month old LG V30 phone is having the same Camera Lens crack issue.
I think this is a design flaw, we should start a class action law suit
pc98 said:
My 1-month old LG V30 phone is having the same Camera Lens crack issue.
I think this is a design flaw, we should start a class action law suit
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i think that you might be going too far.
but, first of all it is NOT the lens that cracks, but the camera glass COVER ...
i came here because i was courious how the lens cracks having OIS.
the replacement glass is very cheap and not that hard to install
it can even crack because of differences in temperature, or bending in pocket and applying pressure on the edge of the glass cover. there are SO many reasons which could cause this BESIDE dropping the entire phone.
it could crack if you use it without case and putting it on a table because the camera is above the back cover.
literally it cannot break if you put your phone on a stand and leave it there, watching it and waiting for the camea glass cover to break and that's why my money are on bending in your pocket