sony xperia m4 isn't recognized by pc - Sony Xperia M4 Aqua

hello,
I have a sony xpera m4 aqua, tonight i was deleting images and it suddenly got in a boot loop
within a hour i connected it to my pc to resolve the problem with the xperia companion app
everything was going all right but in the mid of the repair i got an error code UEU.... and the repair stopped.
so i tried to turn my phone on but now it is completely death, the only thing that works is a blue led.
if i put it in my pc via usb. my pc gives an error it cant recognize.. my phone shows up as ''unknown device''
androxy's sony mobile flasher doesnt recognize it and xperia companion too..
Does anyone know how to fix this?
greets from holland

rotterdam1 said:
hello,
I have a sony xpera m4 aqua, tonight i was deleting images and it suddenly got in a boot loop
within a hour i connected it to my pc to resolve the problem with the xperia companion app
everything was going all right but in the mid of the repair i got an error code UEU.... and the repair stopped.
so i tried to turn my phone on but now it is completely death, the only thing that works is a blue led.
if i put it in my pc via usb. my pc gives an error it cant recognize.. my phone shows up as ''unknown device''
androxy's sony mobile flasher doesnt recognize it and xperia companion too..
Does anyone know how to fix this?
greets from holland
Click to expand...
Click to collapse
Try to flash your phone through Flashtool, see if that works. Uninstall Xperia Companion before doing anything. Download Flashtool, install it, and you will have there folder named Drivers, which is located in destination where you installed flashtool, usually C:/Flashtool . Run the Flashtool-drivers setup from drivers folder, and select flashmode drivers and fastboot drivers, when you finish that, restart the computer. After, while your phone is turned off, press and HOLD the VOLUME DOWN button, and while holding that connect the usb cable, keep holding, until the PC regonizes you phone, and installs the necessary drivers, and if he does, green notification light will turn on. If a green notification turns on, disconnect your phone, download the necessary firmware, and flash it through flashtool. If you dont know how to do that, just write me back, and i will explain you, detail by detail. Dont try anything with flashtool on your own, if you are not familiar what are you doing. Just ask for help. I'm will be here for a few hours.

No reaction
Followed your instructions but got no reaction from phone, it says it Needs a driver because its an unknown device.

rotterdam1 said:
Followed your instructions but got no reaction from phone, it says it Needs a driver because its an unknown device.
Click to expand...
Click to collapse
Hmm, strange, even when you connect phone to usb while holding down the volume button, say it's unknown device? Which Windows do you use? It could be maybe something with the drivers...

Im using Windows 7 ultimate 64 bit,
Can i manually select my device via flashtool?

No, you can't. Flashtool should automatically recognize your phone, if you have the right drivers, and if your phone is "alive".
Sent from my E2303 using XDA-Developers mobile app
---------- Post added at 03:29 PM ---------- Previous post was at 03:26 PM ----------
Hmm, maybe I could check your PC remotely . Do you have Team Viewer installed? And do you have a good Internet connection?
Sent from my E2303 using XDA-Developers mobile app

Mhmm, ill install teamview and yes i have good internet connection

OK, do it, and write me here when you're done.
Sent from my E2303 using XDA-Developers mobile app

theres a small blue light flashing, so i hope its still alive..
When i uninstall my device driver and replug it, i get the message that it is installing the drivers. but within 5-10 seconds i get the error code that it cant find the drivers..

rotterdam1 said:
theres a small blue light flashing, so i hope its still alive..
When i uninstall my device driver and replug it, i get the message that it is installing the drivers. but within 5-10 seconds i get the error code that it cant find the drivers..
Click to expand...
Click to collapse
Ok, did you install Team Viewer?

yes i do

ekin_strops said:
Ok, did you install Team Viewer?
Click to expand...
Click to collapse
look at your private message

so, how to solve this error. My friend got issue like this too.

Related

[Q] X10, no recovery no ROM stuck at boot screen

I'm helping my friend here
He did a full wipe on his X10, and now, his phone cannot boot, and neither can it enter recovery. My Mac can't even detect it(adb and fastboot cannot detect it).
Help :/
tlkh said:
I'm helping my friend here
He did a full wipe on his X10, and now, his phone cannot boot, and neither can it enter recovery. My Mac can't even detect it(adb and fastboot cannot detect it).
Help :/
Click to expand...
Click to collapse
Repair it using PCCompanion
Adding to that, you may also find it easier to do it on a windows-based pc.
This is caused by did the full wipe and then reboot the phone. At this time, there is no system files in the phone so it won't boot. Need to repair using PC Companion or SEUS or Flash Tool.
Sent from Xperia X10 Self-modded
Hi,I am this friend who cleverly full wiped with xRecovery.However, my windows7 computer still cant detect my phone,and proves to be a problem.Anyone can help me by giving me a step by step in getting my phone back into flashable mode? or help fix this?
Same kind of problem here with a friend's phone I usualy use a htc desire.
He updated hi X10i (stock, not rooted), since then there's no boot, only exclamation mark for a few secs, and no usb.
I tried "<="+usb/power on -> exclamation mark, no recovery.
It's not detected in any way by my pc (installed sony tools etc...), windows or linux (no kernel message at all), same usb port, same cable, my htc phone works in both.
What can I do ?
Thanks !
You have to connect the phone in flashmode...
Use the link "How to use PC Companion" in my signature
I had the same problem a while ago. Phone not detected by PCC/flashtool, SEUS, no xrecovery... started to panic
Then i read a post here somewhere about wotansever - its free but you gotta sign up.
http://www.wotanserver.com/en/
It detected my phone where all others failed and flashed it back to stock rom.
Try it - it works
Once you get it working again heres a great guide for flashtool (flashing/rooting/BL unlocking)
http://forum.xda-developers.com/showthread.php?t=928343
mugsy730 said:
I had the same problem a while ago. Phone not detected by PCC/flashtool, SEUS, no xrecovery... started to panic
Then i read a post here somewhere about wotansever - its free but you gotta sign up.
http://www.wotanserver.com/en/
It detected my phone where all others failed and flashed it back to stock rom.
Try it - it works
Once you get it working again heres a great guide for flashtool (flashing/rooting/BL unlocking)
http://forum.xda-developers.com/showthread.php?t=928343
Click to expand...
Click to collapse
Thank you, i read a little about this but i'm affraid my problem is "before" any software since my phone is not detected by my system, neither running windows 7 nor linux.
It does not turn on when pushing "<-" and pluging usb.
9andar said:
You have to connect the phone in flashmode...
Use the link "How to use PC Companion" in my signature
Click to expand...
Click to collapse
hey i tried to installed the rom you are currently using and i have my bootloader locked and when i was promted to setup the installation the touch on my phone was not responding and it seems that i just clicked on next and also appears that because of that my phone not is just stuck at logo, hope you can give a tip on how to instal this rom

SEMC USB Driver won't install

Hello,
i got a little Problem with my X10 (2.3.3 - rooted) and my Notebook (Acer - Win 7 64 bit).
I tried all ways to install the driver to use USB-Debugging but it won't install. The Device-Manager still tells me SEMC USB as unknown
I tried the usual way, start the phone with holding 'back', install the drivers manually...
Are there any other ways to get it working ?
Same goes for me,
Device manager states that the device is unknown, flashtool not working, PC companion no hope (connected to different USB ports including those of the motherboard).
it used to work but no chance now.
it charges normally from the USB (Orange LED) but would not connect to the PC.
Details:
Windows 7 x64
Gigabyte X58A-UD3R
Bootloader Unlocked Xperia X10 with 2.3.3 ROM and Doom's Kernel (the latest one)
The guy here says it is related to either windows windows update or faulty cable
http://android.modaco.com/topic/347751-flash-mode-not-working/
Didn't help...
But installing PC Companion did it
PC Companion install drivers automaticlly,that is the best solution.
RQ-1 said:
Didn't help...
But installing PC Companion did it
Click to expand...
Click to collapse
Sent from my xperia "z10i"
I tried removing and installing PC Companion but it didn't work either.
Any help guys?
Changing the computer had no effect as well
You must install SEUS ( Sony Ericsson Update Service ). Only SEUS will install right driver. Problem with SEUS is that when you look on SE official site, they tell you that SEUS for X10 no longer persist, and they guide you to PC companion which is crap.
Try this: try to connect your phone with PC, in flash mode. PC will try to install your phone driver but it can't find it. Then in Action Centar, on PC, (a small flag in sys tray, right down corner of a screen) find solution for this problem, and windows will automatically find SEUS over net. Install and enjoy.
from X10i via XDA premium
tried that but no luck as well (even in flash mode SEUS can not detect the device)
Thank you
hello i found a way and it worked for me download flash tool and extract it look for a folder called drivers in there u will find something called ggsetup-2.2.0.10
run this install it and all done
@huzi7868 thank you for your help
However, that didn't succeed and I reinstalled windows and drivers again, but still not working
Even no luck when the phone is in flashmode
Just tried it on a third Computer and checked the cable but the cable is working on another HTC Desire but not on my Xperia X10 (I mean my X10 cable), however they are both charging
try flashtools, there's a folder called 'drivers' in it, open it and click on the installer
a.monteiro said:
try flashtools, there's a folder called 'drivers' in it, open it and click on the installer
Click to expand...
Click to collapse
I agree, I also have solved in this way.
Download the latest version of Flashtool and after installing it you will find in the "drivers" folder the file "Flashtool-Drivers.exe".
Run it and select the drivers you need. Then connect again your Xperia X10
I really appreciate your help, but I had done that 3 times and on different computers but "USB Device not recognized"
As I sad before, use SEUS to install SEMC USB DRIVER. I have win 7 64bit, and I install driver on it. First, install Update service. When its finished, start Update Service and follow instruction (check "Licence Agree" button, and click next, then pick your phone, X10i I suppose, be carefull there is two X10, One is X10, and other is X10 SO-01b. I pick X10 for myself, and press NEXT. Turn off your phone, press and hold BACK button on phone while connecting with PC via USB. HOLD till you see message to release BACK button. Till then your driver will be installed.
Download SEUS from here http://www.megaupload.com/?d=SBDVZ3DG
@Dzufa Thank you, but I had done that before and tried it again, whenever I connect the phone pressing the back button the green LED illuminates and "USB device is not recognized" appears and nothing happen after that, SEUS just behaves like nothing is connected.
Try with this one. And I think you must be online, because SEUS must download some files.
I really did that and of course updated SEUS, as I said green LED illuminates and nothing happens even in flash tool (it used to work for ages but suddenly it stopped, it only charges)
BTW, I had flashed many kernels and ROMs before it happened so I am quite familiar with flashtool and SEUS, I unlocked the bootloader using 9lucas method and it worked after that I installed XSP ROM and the USB worked as well, however after 2 weeks or so, one day I left it connected it to the PC and I found that the phone turned off and refused to power on, I left it for a while in the charger then powered it on and it powered on, then it has refused to connect to the PC through USB since then.

x10 bricked

I have two x10 unlocked a total functional
the other trying to do the same, do not care anymore.
and even with FlashTool Debranding but not start.
connects the screen but does not appear or the sony logo.
what to do, someone help me.
he is in total Debranding mamento with android 1.6
sorry but I do not know English, using google translator.
A quick reply, go to sony ericsson site download PC companion to your computer.
Install PC companion to your computer
Connect phone to computer
Click repair.
amrth said:
A quick reply, go to sony ericsson site download PC companion to your computer.
Install PC companion to your computer
Connect phone to computer
Click repair.
Click to expand...
Click to collapse
I tried the one message that says
Your phone already has the latest softwere
I can do for FlashTool, everything happens in a good
but when you plug the x10 he is with the backlight on
but not in the game
Try flashing one of these in flashtool
http://forum.xda-developers.com/showthread.php?t=936733
gleybert said:
I tried the one message that says
Your phone already has the latest softwere
I can do for FlashTool, everything happens in a good
but when you plug the x10 he is with the backlight on
but not in the game
Click to expand...
Click to collapse
Ok do this,
What does the flashtool state when your phone is connected with the backlight on?
Device disconnected? in MTP mode?
Check the adb drivers and if possible reinstall them
BTW how did you get into this problem? did you try to update a firmware or kernel or what?
Then Try this trick!!!
* Remove the battery.
* Connect your phone to system with the battery still out.
* Now hold the back button and put the battery on, green led will glow.
* Now you are on flash mode and this would stay for not more than 5-10 secs, You should have quick fingers, so that you should select the firmware or any update within those ten sec's. Keep trying this will work...
Get all the necessary files in place before you try this.

[Q] [Bricked/Dead] Sony Ericsson Xperia Live with Walman WT19i not responding..

Hello Experts,
This was the best phone I ever owned. It has best in class features (camera, touch, perf ..n ofcourse cost etc.). After the eight month of mighty use i got notification from "SUS" that ICS is now available on your device. Tried Upgrading but in next hour it was showing me touch/hang issues. So reverted back to 2.3* GB.
After a month someone said try manual upgrade of 4.0 using SE flashtool. Tried and result was almost same just that this time it was random.
Again thought of going back to GB. It worked. Used Device for another month without issues. And one night suddenly it went dead. Thought that could be the case of out charge. Did Charge using USB Cable/Power cord method but result was same. It never booted after that.
One day thought of connecting my car charger then it shown "RED" LED indicator. searched on google, someone said battery issue. Tried replacing battery with same model phone which my friend owns. But Result was same.
Finally went to Sony Service Center (Pune, India). They said phone cannot be recovered. I asked them to replace whatever it takes Upto.
Since phone was brought up from import method i couldnt claim warranty.
Sorry for the long email, now question to the experts here
1.) Can this phone recovered? I tried SUS/Flashtool my phone is not getting detected.
2.) Is there any possibility that Motherboard/chips can be replaced to get this phone into functional state.
3.) Anything else can be suggested. (Except buying new phone . i already own Spice CSLMI410)
Can u use ur device in flashmode or fastboot mode?
Sent from my Xperia Mini Pro using Tapatalk 2
Is your phone connect in fastboot mode (connecting phone to PC holding volume up key a blue led glows )? If it is then there is a solution
Sent from my LiveWithWalkman using xda app-developers app
maybe Its possible
1:try to connect it with pc..if its led glowing green then its a flashmode
2:reflash roms anything that work with you
3:and I could not think..what to do next..ouch a headache tell me the progress..:screwy:
Sent from my SK17i using xda app-developers app
If it able to connect in flashmode, try to flash another rom
Sent from my SK17i using xda app-developers app
my sony wt19i is dead, but glowing in blue when connected with volume up key held
yes my phone does turn on with blue colourd led on.. please do guide me to flash my phone and reinstall firmware
sangeeth reddy said:
yes my phone does turn on with blue colourd led on.. please do guide me to flash my phone and reinstall firmware
Click to expand...
Click to collapse
http://www.qosmodro.me/2013/01/how-to-upgrade-live-with-walkman-to-ics.html
ethan92 said:
If it able to connect in flashmode, try to flash another rom
Sent from my SK17i using xda app-developers app
Click to expand...
Click to collapse
help me please !!!!! i can't connect my phone in flashmode on pc
madjacky said:
help me please !!!!! i can't connect my phone in flashmode on pc
Click to expand...
Click to collapse
press and hold [volume down] while you plug PC-USB, if you never install driver of flash mode the PC will install it and continue with flashmode
if there is problem try to flash recovery image via fastboot
smarthavoc said:
press and hold [volume down] while you plug PC-USB, if you never install driver of flash mode the PC will install it and continue with flashmode
if there is problem try to flash recovery image via fastboot
Click to expand...
Click to collapse
i'm installing ol drivers but pc can't detect phone,whe i'm holding volume down and conneting to pc pc write me unknown usb
madjacky said:
i'm installing ol drivers but pc can't detect phone,whe i'm holding volume down and conneting to pc pc write me unknown usb
Click to expand...
Click to collapse
try using drivers provided by flashtool than automated windows driver installer
smarthavoc said:
try using drivers provided by flashtool than automated windows driver installer
Click to expand...
Click to collapse
i'm trying everything but pc can't rekognized phone when i'm connecting phone to pc
madjacky said:
i'm trying everything but pc can't rekognized phone when i'm connecting phone to pc
Click to expand...
Click to collapse
did you try on different system like different windows pc or linux
and just out of curiosity are you using which version of flashtool
smarthavoc said:
did you try on different system like different windows pc or linux
and just out of curiosity are you using which version of flashtool
Click to expand...
Click to collapse
yes, I've tried on other systems and the same on all systems, the computer can not recognize me telefon.u the latest new version of flashtool-0.9.11.0-windows
madjacky said:
yes, I've tried on other systems and the same on all systems, the computer can not recognize me telefon.u the latest new version of flashtool-0.9.11.0-windows
Click to expand...
Click to collapse
ohk here goes the part:
1. install fastboot drivers( android-sdk)
2. try to flash a recovery image(for your device) through fastboot
3. then your phone properly supports flashmode
viola trick goes as expected
you can find recovery image in sony forums just surf bro
smarthavoc said:
ohk here goes the part:
1. install fastboot drivers( android-sdk)
2. try to flash a recovery image(for your device) through fastboot
3. then your phone properly supports flashmode
viola trick goes as expected
you can find recovery image in sony forums just surf bro
Click to expand...
Click to collapse
i'm installed all drivers,flashtool driveris,fastboot drivers,installed seus and pc companion but when i'm holding volume down and connect to pc green led is on but in pc device marked as ''unknown devices''
my phone with locked bootloader so i can't install recovery image from fastoob
madjacky said:
i'm installed all drivers,flashtool driveris,fastboot drivers,installed seus and pc companion but when i'm holding volume down and connect to pc green led is on but in pc device marked as ''unknown devices''
my phone with locked bootloader so i can't install recovery image from fastoob
Click to expand...
Click to collapse
why not give it a shot bro since you have tried everything
trying this may not further compromise your device
smarthavoc said:
why not give it a shot bro since you have tried everything
trying this may not further compromise your device
Click to expand...
Click to collapse
you can see on photos
http://forum.xda-developers.com/attachment.php?attachmentid=2148970&d=1375022387
http://forum.xda-developers.com/attachment.php?attachmentid=2148976&d=1375022619
http://forum.xda-developers.com/attachment.php?attachmentid=2148986&d=1375022951
madjacky said:
you can see on photos
http://forum.xda-developers.com/attachment.php?attachmentid=2148970&d=1375022387
http://forum.xda-developers.com/attachment.php?attachmentid=2148976&d=1375022619
http://forum.xda-developers.com/attachment.php?attachmentid=2148986&d=1375022951
Click to expand...
Click to collapse
guess it was sorking anyway, it looks your kernel is fine, so check in flashtool if the device connects not in drivers list
if it doesnt connect, unpack ftf you can see some system,data and so on image files flash them via fastboot(unlock bootloader)
if when you press and hold the volume down button while pluging the usb cable in, green light just lights up, it means there is hope bro :good: I believe after that, you need to go to a folder named something like "x10_libraries" in the flashtool folder and need to find fastboot.exe. oh, at the same time, you should download a kernel suitable for you device which includes cwm recovery and copy that .img file to the same folder from the last sentence. then you should write(in cmd of course) "fastboot flash boot something.img". I believe it'll work, at least no harm to try and I guess this is the last possibility for your beloved xpeia...

xperia z2 sudden death

tried many things
unable to flash firmware
everytime phn boots gets stuck on sony boot screen,
tried hard reset nothing happens,after resetting gets stuck again on the bootscreen.
flashtool detects fastboot but not detecting flashmode.
What can i do now?
need help plz.
Ritesh07 said:
tried many things
unable to flash firmware
everytime phn boots gets stuck on sony boot screen,
tried hard reset nothing happens,after resetting gets stuck again on the bootscreen.
flashtool detects fastboot but not detecting flashmode.
What can i do now?
need help plz.
Click to expand...
Click to collapse
To go to flashmode on flashtool you need to put the firmware on the correct folder. Where have you placed the ftf file?
Do you have unlocked bootloader?
If not, then fastboot is not for you and have option to use Pc Companion to repair your software if the problem is in there.
Did you install flashmod drivers for your phone?
What happen if you connect your phone switched off with hold down the button volume - and connect in the same time usb cabel to the phone?
Did you see green light?
kapilesh8 said:
To go to flashmode on flashtool you need to put the firmware on the correct folder. Where have you placed the ftf file?
Click to expand...
Click to collapse
i didnt put it in a specific folder, at the moment its in the download folder.
but the ftf file is loading perfectly, the problem is when it says to connect the phn and doesnt detect it .
i connected the usb holding the vol down button and the red led turned into green, but the pc starts showing usb device not recognised.
Monipeev said:
Do you have unlocked bootloader?
If not, then fastboot is not for you and have option to use Pc Companion to repair your software if the problem is in there.
Did you install flashmod drivers for your phone?
What happen if you connect your phone switched off with hold down the button volume - and connect in the same time usb cabel to the phone?
Did you see green light?
Click to expand...
Click to collapse
no bootloader is locked.
it had the original stock firmware without any modification(not even rooted) before it went dead.
the same thing happens with pc companion it doesnt detect the phn.
and yes the green light turns on.
Like i say before. Don't wait Pc companion to recognise your phone.
Just turn off the phone, charge it good, after that connect with Companion WITHOUT turn on the phone or what you want and continue with the steps.
Doesnt flash mode work even with a locked bootloader?
Maybe you haven't installed USB drivers. Go to local disk C then flash tool and then open drivers and install the drivers for your device.
And then check flash boot again.
Sent from my Xperia Z2 (AOSP) using XDA-Developers mobile app
kapilesh8 said:
Doesnt flash mode work even with a locked bootloader?
Maybe you haven't installed USB drivers. Go to local disk C then flash tool and then open drivers and install the drivers for your device.
And then check flash boot again.
Sent from my Xperia Z2 (AOSP) using XDA-Developers mobile app
Click to expand...
Click to collapse
like i said i installed the usb drivers 2 times but still when i try to connect in flashboot mode and as soon as led turns green , the pc starts showing usb device not recognised.
kapilesh8 said:
Doesnt flash mode work even with a locked bootloader?
Maybe you haven't installed USB drivers. Go to local disk C then flash tool and then open drivers and install the drivers for your device.
And then check flash boot again.
Sent from my Xperia Z2 (AOSP) using XDA-Developers mobile app
Click to expand...
Click to collapse
Flashmod is for device with locked bootloader and flash on stock files.
Fastboot is for device with unlocked bootloader and for flash on custom / different from stock files.
Fastboot will not do the work after the author has locked buuloader.
Better use Flashtool with flashmode or Sony Pc Companion or Xperia Comapnion, again with flashmod / green light.
Monipeev said:
Like i say before. Don't wait Pc companion to recognise your phone.
Just turn off the phone, charge it good, after that connect with Companion WITHOUT turn on the phone or what you want and continue with the steps.
Click to expand...
Click to collapse
i already said that it gets stuck at booting screen whenever i try to turn it on, so im already connecting it in switch off mode.
and for the pc companion i did try repairing it but the same thing happens there, the pc companion doesnt detect the phn
and how can i install the drivers on my phn?
Have you disabled driver verification in your advanced start up settings?
Sent from my D6503 using XDA-Developers mobile app
Chronic2k13 said:
Have you disabled driver verification in your advanced start up settings?
Sent from my D6503 using XDA-Developers mobile app
Click to expand...
Click to collapse
YES
Ritesh07 said:
YES
Click to expand...
Click to collapse
and thats why fastboot drivers are working fine.
It is normal to not recognize the phone after not loaded operating system.
In the video I will share, will also see that there are unknown devices, but this is the menu models to indicate the program right model and proceed to download and install the software.
Just try it, if i understand you.
https://youtu.be/WIf1zk7dvRU
Ritesh07 said:
i already said that it gets stuck at booting screen whenever i try to turn it on, so im already connecting it in switch off mode.
and for the pc companion i did try repairing it but the same thing happens there, the pc companion doesnt detect the phn
Click to expand...
Click to collapse
Did you install fastboot and flashboot drivers?
kapilesh8 said:
Did you install fastboot and flashboot drivers?
Click to expand...
Click to collapse
yes
Monipeev said:
It is normal to not recognize the phone after not loaded operating system.
In the video I will share, will also see that there are unknown devices, but this is the menu models to indicate the program right model and proceed to download and install the software.
Just try it, if i understand you.
https://youtu.be/WIf1zk7dvRU
Click to expand...
Click to collapse
i wanted to know whether battery>50% is important in this procedure, bcz i already tried this but bcz whenever i try to charge it it boots to the sony logo and gets stuck there and then i have to again reset it by pressing the power and volume down button.So i dont even know whether it charges or not?
Ritesh07 said:
i wanted to know whether battery>50% is important in this procedure, bcz i already tried this but bcz whenever i try to charge it it boots to the sony logo and gets stuck there and then i have to again reset it by pressing the power and volume down button.So i dont even know whether it charges or not?
Click to expand...
Click to collapse
its stil not working
did u find any solution, i have the same problem.

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