Phone dead after installing ROM - Elephone p9000 - Elephone P9000 Questions & Answers

Hello,
Today I downloaded a few stock roms and I installed them with SP flash tool smoothly without any issue. In the end I installed again the latest stock rom but this time my phone went dead, the screen is black and my pc doesn't recognise the device.
Also, I opened the cover and removed the battery without any luck.
Please help me! :'(

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Revert to old one. I saw some reports on elephone p9000 customer forums. always update the official way!

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This happened to me once when flashing the ROM on the P9000, luckily though I just held the power button continuously for about 5 mins and it powered up. I guess if it wont power up, its an Elephone warranty issue to get it repaired

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I let it overnight with the battery unplugged and somehow SP flash managed to recognise it and installed a new ROM.
Thank you guys for all the replies!

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Hi!
I did live the same situation, and this happened to me when I flashed a custom ROM with the preloader that comes with it.
I suggest you to download a complete official Stock Rom and try to flash it with SP Flashtool by forcing the MT65XX Preloader status.
For this you need to be sure that your phone is completely OFF.
Just start SP Flashtool load the scatter file that comes with the Stock ROM archive and let everything ticked as it is by default (preloder file too) and click on the Download button.
Let the downlaod option to be set as "Download Only" and click on the "Download" button with the green arrow.
At this step, SP Flashtool should be waiting for your phone to be connected.
With your phone completely OFF, connect the USB cable on the phone keep the Vol - button pressed and connect the other side of the cable to the computer.
If everything's OK, the computer should recognize the phone as an MT65XX Preloder device and SP Flashtool will launch the flashing process.
Wait till the end when the OK checkbox pop-up appear and your phone should rework as usual.
Tell us if this method helped you and give us some feedback if you need more support.
Good luck.

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hi, may i know how can i force mt65xx preloader status
djelloul said:
Hi!
I did live the same situation, and this happened to me when I flashed a custom ROM with the preloader that comes with it.
I suggest you to download a complete official Stock Rom and try to flash it with SP Flashtool by forcing the MT65XX Preloader status.
For this you need to be sure that your phone is completely OFF.
Just start SP Flashtool load the scatter file that comes with the Stock ROM archive and let everything ticked as it is by default (preloder file too) and click on the Download button.
Let the downlaod option to be set as "Download Only" and click on the "Download" button with the green arrow.
At this step, SP Flashtool should be waiting for your phone to be connected.
With your phone completely OFF, connect the USB cable on the phone keep the Vol - button pressed and connect the other side of the cable to the computer.
If everything's OK, the computer should recognize the phone as an MT65XX Preloder device and SP Flashtool will launch the flashing process.
Wait till the end when the OK checkbox pop-up appear and your phone should rework as usual.
Tell us if this method helped you and give us some feedback if you need more support.
Good luck.
Click to expand...
Click to collapse

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Install from ota. It is available there now

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Hi Zamarano.
I've explained how to force the pre loader status in my preceding message....
But maybe you did not understand how it is written...
To go in this mode, you have to follow carefully all the step above until you press the download button in SP flashtool.
At this stage, the computer is waiting for you to plug your phone.
You need to be sure your phone is completely OFF.
After this keep the Vol- (Volume Down) button pressed but do not switch ON your phone, and connect your USB cable to your phone first and in the USB port of your computer in second time.
If you follow these step, the download process must begin automatically.
You can remove your finger from the Vol- (Volume Down) button when the download process has begun.
I hope these advices will help you.

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The following fix worked on my dead Elephone P9000 (thanks to djelloul) ; and good luck.:
Download the Stock Rom (or the Aerom v5 Rom which I used) and extract it afterwards...
(MTK drivers should be working ok on you pc (google it if needed)).
Phone must be completely OFF en unplugged to pc.
Start SP Flashtool load the correct scatter file that comes with the ROM and let everything ticked as it is by default (preloder file too! forcing the MT65XX Preloader status).
Let the download option to be set as "Download Only" (Note that the "Download only" did not work for me. So I used "Format All + Download" option. Be careful here because everything will be deleted!)
Now click on the "Download" button with the green arrow.
At this step: SP Flashtool should be waiting for your phone to be connected.
With your phone completely OFF, attach the USB cable to the phone, then push the VOL+ button and hold it down, then connect the USB cable to the computer.
If everything's OK, the computer should recognize the phone as an MT65XX Preloder device and SP Flashtool will launch the flashing process. Wait till the end when the OK checkbox pop-up appear and your phone should rework as usual.
Unplug the phone and close the SP Flashtool.
Plug the phone again to the pc and wait...
Now the phone seems alive again, and the led lamp will light up. The phone will show for a second a strange battery icon, and then goes off again.
The battery is probably dead by now. Wait to charge the battery and be patient.
After +/- 20 minutes the battery is strong enough to turn the phone on.
Hope this will work for you. Tell us if this method helped you and so we can help othes who have this same problem.
Good luck.

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...

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Good night, after a week of phone dead to, and several attempts to revive, I hereby thank all the participants in my odyssey, and I come to say that I could install the V5 rom and that the phone is fully functional for now everything works fine .... but only with some use I can say fully ..... Thank you all .....
Enviado do meu SHIELD Tablet K1 através de Tapatalk

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zwolle23 said:
The following fix worked on my dead Elephone P9000 (thanks to djelloul) ; and good luck.:
Download the Stock Rom (or the Aerom v5 Rom which I used) and extract it afterwards...
(MTK drivers should be working ok on you pc (google it if needed)).
Phone must be completely OFF en unplugged to pc.
Start SP Flashtool load the correct scatter file that comes with the ROM and let everything ticked as it is by default (preloder file too! forcing the MT65XX Preloader status).
Let the download option to be set as "Download Only" (Note that the "Download only" did not work for me. So I used "Format All + Download" option. Be careful here because everything will be deleted!)
Now click on the "Download" button with the green arrow.
At this step: SP Flashtool should be waiting for your phone to be connected.
With your phone completely OFF, attach the USB cable to the phone, then push the VOL+ button and hold it down, then connect the USB cable to the computer.
If everything's OK, the computer should recognize the phone as an MT65XX Preloder device and SP Flashtool will launch the flashing process. Wait till the end when the OK checkbox pop-up appear and your phone should rework as usual.
Unplug the phone and close the SP Flashtool.
Plug the phone again to the pc and wait...
Now the phone seems alive again, and the led lamp will light up. The phone will show for a second a strange battery icon, and then goes off again.
The battery is probably dead by now. Wait to charge the battery and be patient.
After +/- 20 minutes the battery is strong enough to turn the phone on.
Hope this will work for you. Tell us if this method helped you and so we can help othes who have this same problem.
Good luck.
Click to expand...
Click to collapse
Hey mate, I need help. I believe my P9000 Lite is hard bricked because the LCD does not light up at all. The battery was fully charged so I don't know why the screen isnt lit up. I flashed 20160315 Rom and this was the result. No longer got a responsive screen. I took out the battery and put it back in and still no luck. Any feedback would be appreciated. Thanks

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Same problem here and have tried every solution previously mentioned
I have a hard bricked Elephone p9000 does not turn on and has no working buttons. Have fallowed many tutorials on how to fix but all keep ending in the same result*BROM ERROR : STATUS_EXT_RAM_EXCEPTION (0xC0050005) I have fallowed instructions and have tried to flash just the preloader, I have tried to format, I have tried to firmware upgrade I have tried every option the sp flash tool offers all met with the same result**BROM ERROR : STATUS_EXT_RAM_EXCEPTION (0xC0050005) when i look online it tells me to try a different port but i have been trying to fix this at least*a little*BROM ERROR : STATUS_EXT_RAM_EXCEPTION (0xC0050005). I am using the test point on the circuit board to get the PC to recognize the phone and it attaches and detaches over and over but if i hit download on the flash tool it starts and goes to 100% on the first red bar but can not get it to go past that no matter what i try holding vol up or down when plugging in makes no difference**??? IDK what im doing wrong?
* I am trying to flash the original stock rom from Elephone web page. Can someone help me out please ? Thanx*advance**
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