I've had this phone since release and I've taken all the updates and suddenly today the fingerprint sensor plain doesn't work. It doesn't vibrate when I press it and I tried deleting my fingerprints and readding them and when I'm on the menu to add new ones and I touch the sensor it doesn't vibrate or a thing. I've tried drying and wetting my fingers and all that stuff and it still fails to respond at all. Rebooting doesn't help. Has anyone else had this problem and solved it? Help would be appreciated. Thanks
Sent from my LGLS992 using XDA-Developers mobile app
Related
Hi there,
My LG V10 finger print sensor has not been functioning lately, whenever i try to unlock the device using my fingerprint, it keeps showing the message " Cover the power key with your finger! ", and it never unlocks, when i go to register my fingerprint, it doesn't work either, but SOMETIMES it works if i push the power button harder and it takes more than 3 minutes to register my fingerprint 100%!
Anybody knows if this is a hardware malfunction or a software bug?
I have tried a factory reset, nothing happened!
Thank you all in advance!
If it is in a case it could be having this issue. There was a software update that fixed it for my Verizon V10. Try with out the case.
hmmm.same with me, on MM. is it not working? pressing power key would give me a prompt that i need to press slowly though.huhu
Sent from my LG-F600K using Tapatalk
im having the same issue
same thing here but my started after marshmallow update, i have to wiggle the button with my finger and than it registers. and no its not a case issue. im guessing its the hardware issue.
hmmmm... just wiggling and it worked? we do have the same issue dude
so its fixed or not at MM update?
Mine stopped, I reported to LG, they me send it in and they fixed it. Took about a week
send in repair
hi. After you got the phone back from LG, did the fix last? cause I'm wondering is it just a matter of replacing the fingerprint sensor itself or if it was a software issue which I believe. Because the problem I'm having is that it just doesn't offer the option to open the phone up with the fingerprint scanner but when it does it scans fine although half of the time I have to enter a pin which defeats the purpose of me having the fingerprint scanner. It's like it's being turned off and on or something.
nadershakhshir said:
Hi there,
My LG V10 finger print sensor has not been functioning lately, whenever i try to unlock the device using my fingerprint, it keeps showing the message " Cover the power key with your finger! ", and it never unlocks, when i go to register my fingerprint, it doesn't work either, but SOMETIMES it works if i push the power button harder and it takes more than 3 minutes to register my fingerprint 100%!
Anybody knows if this is a hardware malfunction or a software bug?
I have tried a factory reset, nothing happened!
Thank you all in advance!
Click to expand...
Click to collapse
check this video, and subscribe for more, soon I'll post more videos about lg phones...:good:
---------- Post added at 10:27 AM ---------- Previous post was at 10:26 AM ----------
SeeZaar said:
check this video, and subscribe for more, soon I'll post more videos about lg phones...:good:
Click to expand...
Click to collapse
That will help you
Today when I dialed someone, the screen switched off, like when we bring it to our face, cover the sensor, tapping didnt do anything, only pressing power did bring back the screen, after that all was normal, except it wouldnt switch off the screen when the sensor was covered again
Did another call, the same, rebooted the phone but still the same. I use Dialer+, but tested with standard Phone app and the same happened, any suggestions
Yesterday all worked fine, the only apps updated yesterday where: Google, Calendar, MoboPlayer and Shazam
melorib said:
Today when I dialed someone, the screen switched off, like when we bring it to our face, cover the sensor, tapping didnt do anything, only pressing power did bring back the screen, after that all was normal, except it wouldnt switch off the screen when the sensor was covered again
Did another call, the same, rebooted the phone but still the same. I use Dialer+, but tested with standard Phone app and the same happened, any suggestions
Yesterday all worked fine, the only apps updated yesterday where: Google, Calendar, MoboPlayer and Shazam
Click to expand...
Click to collapse
Same happened calling with Whatsapp...
No one
The proximity sensor seems to work fine otherwise
I've had the same issue on seemingly random occasions. Lots of people suggested checking the proximity sensor data using AIDA64 but it all checked out fine.
Only thing that worked for me was to recalibrate the motion sensor under display settings. Hope that works for you!
gator716 said:
I've had the same issue on seemingly random occasions. Lots of people suggested checking the proximity sensor data using AIDA64 but it all checked out fine.
Only thing that worked for me was to recalibrate the motion sensor under display settings. Hope that works for you!
Click to expand...
Click to collapse
Thank you :good:
I ended up upgrading to MM and the problem is gone
melorib said:
Thank you :good:
I ended up upgrading to MM and the problem is gone
Click to expand...
Click to collapse
I had the same issue on Lollipop, I upgraded to marshmallow and it still exists. It happens at random times, sometimes the proximity sensor works fine but sometimes it kind of freezes and the screen remains off even after a phone call, I have to touch it a bit to make it respond.
Any permanent way of fixing this? Any solution would be very helpful.
masaichris said:
I had the same issue on Lollipop, I upgraded to marshmallow and it still exists. It happens at random times, sometimes the proximity sensor works fine but sometimes it kind of freezes and the screen remains off even after a phone call, I have to touch it a bit to make it respond.
Any permanent way of fixing this? Any solution would be very helpful.
Click to expand...
Click to collapse
Mine never had the problem other than that one day before I upgraded to MM, I have the phone since January. Did you try re-calibrating the sensor like Gator said
Same happened with MM, recalibrated the motion sensor under display settings, and it is working again...
Hi,
I have problem with fingerprint reader on my elephone p9000. I am using latest softer version and i have this problem from the begining.
So when i try to add new fingerprint it recognize my finger every fifth time, and after i set my fingerprint and lock phone it recognize and unlock phone first few time, and after that i seems like he forget fingerprint and i cannot use it.
Is this system or hardware problem?
After update i factory reset my phone but this does not help.
I find youtube video with the same problem
If you have any sugestion please.
I have the same problem too. I think you need to press the finger well for getting a good result.
I hope that this problem have a solution.
Sent from my P9000 using Tapatalk
I had loads of problems with the fingerprint sensor.. I was scanning itself (no finger on the sensor, vibrates and returns "too many attempts), working only when the screen is on, not working at all, working 1/10 times I tried, etc...
My problems were all software related (some were registering technique related). It's really not possible that two phones that you have ordered had the same problem.
I have managed to fix mine by combining Resurrection Remix and DarkSense Kernel 1.2.0, now it works 100% of the time. (1.1.0 rendered the fingerprint sensor useless). XPosed and ROM Toolbox seemed to break the fingerprint sensor as well.
I know it might sound silly, but try a different fingerprint registering technique. What I do is I lightly touch the sensor with the centre of my fingertip for the first time, lift the finger up, rotate it by ~5 degrees and lightly touch it again. Do that until most of the finger tip is registered. I'm only saying this because I've seen people touching and "smearing" the fingerprint sensor, expecting it to work. Imagine it's a camera, give it pictures of your fingerprint.
I don't know if this is useful, but after a few months of trial-and-error I've managed to find what was wrong with mine.
I just installed the AEROM V5 and now it works about 90% of the time, which is more than my Nexus 5X did.
I lost all access to the fingerprint sensor. I could not use it for logon . No app could see the sensor. One test app said there was no fingerprint sensor. The Settings menu didn't show the fingerprint items, although I could search for the items. When the menus were found, no fingerprint were shown as registered and I could not add any.
I checked everything and couldn't find anything. I checked that the sensor for dirt and grease.
Huawei support suggest restarting the MediaPad. I did this and everything worked again.
Did I feel embarrassed!
Moral is: if in doubt, turn it off and then on again.
Chris
Ha ha I thought you were going to need a factory reset but like I keep telling my kids the first thing to try is turn it off then back on, 90% of problems get fixed by this lol
i have m2001j2g on MIUI 13.0.7 version stock rom, no root. Since i bought the phone 2 years ago i have been having problems with calls. When i put the phone on my ear, the screen goes off as expected but after a while it opens again and my face touches the screen. mostly closing my microphone, and doing other stuff as my face keep touching the unlocked screen. i tried locking my screen before a phone call and tried proximity sensor reset APK. none of them worked. i really like the specs but this problem annoys me. is there any solution?
ilampayen said:
i have m2001j2g on MIUI 13.0.7 version stock rom, no root. Since i bought the phone 2 years ago i have been having problems with calls. When i put the phone on my ear, the screen goes off as expected but after a while it opens again and my face touches the screen. mostly closing my microphone, and doing other stuff as my face keep touching the unlocked screen. i tried locking my screen before a phone call and tried proximity sensor reset APK. none of them worked. i really like the specs but this problem annoys me. is there any solution?
Click to expand...
Click to collapse
If it's not hardware problem
You can try calibration/re calibration
Goto my device>all specs>click on kernel version multiple times, it will open CIT menu
And find your desired option.
Just install "Call Proximity Sensor Fix" from playstore.
none of the recommendations worked. only proximity sensor fix app's proximity overrider works but it creates a constant notification. i use blockada for adblocking, it also has a constant notification. they keep changing places, it is annoying
edit: ok, i just unclicked show notifications for both app's, locked them on running applications, remove all restrictions: they are both working now without any notification. call proximity sensor fix it's overrider works dine, thanks all