So I bought an LG Leon last Christmas and today did a factory reset on it. Shortly after doing this I come to learn about something called Android Device Protection As most of you will probably know, the phone now wants me to login with the old Android account. And here's the problem... I don't have that account. I wasn't planning on using the same Google account anymore, so I didn't even take note of what the username was. Furthermore, after spending over an hour trying to recover the Google account, I don't have any recovery options. So basically I have no way of knowing what my Google username was.
So apart from smashing it with a hammer and calling up the insurance company for a new replacement, what are my options?
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So today I had to reset my phone. Everything went fine until i had to sign in with my email. i put in my email and password and got this error: please sign in using one of the owners account for this device. The email I put in was the email address i used for my google account/ everything. So I don't understand why its giving me this error. Any help would be appreciated. Thanks
The reason it was giving you that error is that you have to use the Google Account that you used when you first setup the device. The V10 has reset protection so the Google Account that you first entered into the device is the one you should log into.
This virtually happened to me today. I used the same password as I did from the very beginning and I still got the same prompt. After playing an hour of phone tag with a Verizon Wireless tech, Google tech, and a LG tech (there's a joke there somewhere... ), the VZW and Google techs came to the same conclusions that I'd have to wait a full 24 hrs. before my V10 would allow me to sign on. As for the LG tech, she suggested that I send the phone back to them and let their techs look at my device from there (mind you in doing that, I'd be lucky to get my device back in two weeks... smdh).
So now I'm waiting 24hrs (now 22:35hrs and counting) for my V10 to allow me to log on.
From what I was told (Google), this type of security feature is now implemented in all LG, Samsung, and HTC devices.
My question to @Luckydog987 is did it actually take 24hrs? And did your V10 finally let you in?
cmorty72 said:
This virtually happened to me today. I used the same password as I did from the very beginning and I still got the same prompt. After playing an hour of phone tag with a Verizon Wireless tech, Google tech, and a LG tech (there's a joke there somewhere... ), the VZW and Google techs came to the same conclusions that I'd have to wait a full 24 hrs. before my V10 would allow me to sign on. As for the LG tech, she suggested that I send the phone back to them and let their techs look at my device from there (mind you in doing that, I'd be lucky to get my device back in two weeks... smdh).
So now I'm waiting 24hrs (now 22:35hrs and counting) for my V10 to allow me to log on.
From what I was told (Google), this type of security feature is now implemented in all LG, Samsung, and HTC devices.
My question to @Luckydog987 is did it actually take 24hrs? And did your V10 finally let you in?
Click to expand...
Click to collapse
Yeah after 24hrs with a useless phone I was finally able to get in. Yeah it was weird I used my original email and password with the phone but it wouldn't let me in. Found out I have to wait at least 24 hours for the phone to accept the email and password.
I recently got the phone from my brother wife since she has a brand new samsung phone.
So i decide to hard format the phone without knowing that the phone was locked with her old google account.
Since she doesn't remember her old google account anymore, the phone stuck on the security screen i.e i need to enter the previous account which were sync with the phone.
I don't know what to do anymore.
Can someone help me solve this issues :crying::crying::crying:
#The phone is legit, not stolen or whatever
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Ok nevermind, i worked it out already, problem solved!!!
So my friend told me that his redmi note 4 snapdragon version had very bad battery backup, I checked his phone and found too many applications and weired fonts installed. I told him that hard reset can help with battery backup problem. So I entered into recovery mode and erased all data. But when phone rebooted, it asked for mi account password to activate the phone. Problem is that he doesn't have any phone number or email address associated with that Mi account number. He is a total noob so don't know when and who had created his mi account. I thought it would be an easy process but since I have always used Motorola phones and rooted them with twrp so I have no knowledge about other brands. Any solution to bypass mi account activation process??
PS- We have original bill of the phone and finally will go Mi Service Center but it would be great if someone from XDA community share his expertise because phone is in really bad condition, duplicate screen not properly placed, headphone jack not working, scratches, bad battery, it's not worth even 40$ now and customer service may charge more than that!
Well thats bad news lol. I do not think you can do anything except ask the service center or the previous owner the mi account. Mi account is like google account lock if you do not know the original account that was used for the phone, it will stay locked.
Yes I bought a phone off a friend more acquaintance. It's not stolen or reported lost. It had no sim card nor micro sd card inside it was hard rest when I bought it. I can not get passed Google sign in. I typed my email over and over again nothing I accepted the device on my email alerts. I called Google to ask what can be done they said take to AT&T. I called AT&T explained again what the problem was. They said nothing they can do on there side take it to retail store they can crack it for me. So I took it to the store they looked at me like I was stupid. Left now on here hoping there is a solution. I called the company who made it they ran again the IMEI code again obviously same result not stolen nor lost. They can't help me they wanted m e to pay for shipping it in to where ever for a repair they claimed lol.
Other things I tried multiple hard resets clear cache. Same result. I tried even putting in a working sim card AT&T that I bought for it try clicking use the AT&T network to get the process started same result can't get past Google older email protection. I can not ask the dude I bought off for his password nor his gmail. Due to he uses yahoo. Now only and doesn't remember any of the sign in info.
Yeah, I feel ya there. This one so far has me baffled.
So what happened was my friend's father couldn't remember his PIN. So my friend booted into recovery and reset the phone, a Samsung A70. When it started back up Google Factory Reset Protection kicked in and requires either the original PIN (forgotten) or the gmail password ... which he cannot remember.
The only access to the account is an old Samsung Note that is still logged into the Google account, so emails can be checked. Other than that: no access.
Went into the local samsung Authorized Repairers, who referred us to Samsung, who said they would not help because the phone was bought overseas, not that they confirmed that they COULD help if it was bought here. The dad is not planning any overseason holidays so not sure if they phone could ever make it back to a local Samsung dealer.
In other words: the perfect storm of dealing with parent's technology.
Is the phone bricked and/or only option flashing a Google free ROM?
Is there anyway to unlock the device with ODIN?
Now I am not sure if it can be flashed without logging in to unlock bootloader ... so maybe it is bricked