Few months ago someone stole my phone. I couldn't install Plan B app because phone was turned off. Today I noticed that someone have logged in at my gmail account month after i lost it. Is it possible to find out what phone number was used to login?
Hi all,
Please forgive me if this is not the right Forum. I am kind of desperate to get an answer and don't quite know where this fits in.
I bought an S6 from Kogan (Australia). Atfer a few weeks the phone went mental to put it politely. I sent it back in for repair or replace. The Kogan team tells me they need my Samsung account to fix the phone. They claim my Samsung account is linked to that phone and that they can't replace it unless I remove it. According to them this is true even after a factory reset. They won't process my warranty claim with it.
Does anyone know what they are talking about?
The phone btw does not have a password, lock or anything else on it. As mentioned they claim to have factory reset it. They won't create or use a temporary account either.
Thank you
J
So I bought an LG Leon last Christmas and today did a factory reset on it. Shortly after doing this I come to learn about something called Android Device Protection As most of you will probably know, the phone now wants me to login with the old Android account. And here's the problem... I don't have that account. I wasn't planning on using the same Google account anymore, so I didn't even take note of what the username was. Furthermore, after spending over an hour trying to recover the Google account, I don't have any recovery options. So basically I have no way of knowing what my Google username was.
So apart from smashing it with a hammer and calling up the insurance company for a new replacement, what are my options?
Hello All,
New to the forum here, and not nearly as advanced as some of the posters I have read, but I am fresh out of options and need some assistance. I will try to be brief but my tale is a bit long.
I purchased a phone from Samsung, but through a trade in program through AT&T. The phone arrived and I sold it to someone on eBay as unlocked, but turns out it was network locked so I had to accept the return. I got an unlock code from AT&T and it wouldn't work, and then somehow the phone was thrown into factory reset mode along the process.
I am now dealing with an "Unable to access web browser for Wi-Fi sign in due to an Unauthorized Factory Reset." This phone has never actually been logged into, and as far as I know is still network unlocked. I have tried clearing the cache (thrown crap at he wall at this point).
Any direction would be appreciated here. I am stuck with this brand new phone, which is essentially a paper weight.
Assuming you have tried another factory reset and it didn't work, the last thing you can try is either flash the firmware with odin or contact samsung.
> This phone has never actually been logged into
Maybe your buyer logged in and then didn't remove his account. That might cause some problems with factory reset attempt without account credentials (I'm not sure exactly what happens if you try to reset someone else's phone, but I know Google won't let you end up with a useful phone afterwards for theft protection reasons)
my samsung j7
wont conect to wifi dew to a unatherised factoty reset
Saumsung s9 plus , i instlleed custom rom ,after instalaltion phone automaticlly on and off ,Recovery mode and download mode ,fast boot mode also not working ,please how i solve the this issue on moile
datrio97 said:
Hello All,
New to the forum here, and not nearly as advanced as some of the posters I have read, but I am fresh out of options and need some assistance. I will try to be brief but my tale is a bit long.
I purchased a phone from Samsung, but through a trade in program through AT&T. The phone arrived and I sold it to someone on eBay as unlocked, but turns out it was network locked so I had to accept the return. I got an unlock code from AT&T and it wouldn't work, and then somehow the phone was thrown into factory reset mode along the process.
I am now dealing with an "Unable to access web browser for Wi-Fi sign in due to an Unauthorized Factory Reset." This phone has never actually been logged into, and as far as I know is still network unlocked. I have tried clearing the cache (thrown crap at he wall at this point).
Any direction would be appreciated here. I am stuck with this brand new phone, which is essentially a paper weight.
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Please share the sreenshot of the message here.
So what happened was my friend's father couldn't remember his PIN. So my friend booted into recovery and reset the phone, a Samsung A70. When it started back up Google Factory Reset Protection kicked in and requires either the original PIN (forgotten) or the gmail password ... which he cannot remember.
The only access to the account is an old Samsung Note that is still logged into the Google account, so emails can be checked. Other than that: no access.
Went into the local samsung Authorized Repairers, who referred us to Samsung, who said they would not help because the phone was bought overseas, not that they confirmed that they COULD help if it was bought here. The dad is not planning any overseason holidays so not sure if they phone could ever make it back to a local Samsung dealer.
In other words: the perfect storm of dealing with parent's technology.
Is the phone bricked and/or only option flashing a Google free ROM?
Is there anyway to unlock the device with ODIN?
Now I am not sure if it can be flashed without logging in to unlock bootloader ... so maybe it is bricked