When I call someone I don't hear any sounds and end the call, then the screen just freezes. I can use all the other functions but when I go back to the calling screen I still see the same screen that froze before. The only thing I can do is restarting my phone to solve this situation.
Do you have similar problems and what do you recommend for me?
By the way, I tried factory reset but it didn't work. I bought my phone just 5 days ago and this is really annoying...
P.s: my phone is LG G5 H850.
milyang said:
When I call someone I don't hear any sounds and end the call, then the screen just freezes. I can use all the other functions but when I go back to the calling screen I still see the same screen that froze before. The only thing I can do is restarting my phone to solve this situation.
Do you have similar problems and what do you recommend for me?
By the way, I tried factory reset but it didn't work. I bought my phone just 5 days ago and this is really annoying...
P.s: my phone is LG G5 H850.
Click to expand...
Click to collapse
Faulty unit? By the way, have you tried to update to the latest firmware (using LG bridge is the easiest way).
Sent from my LG-H850 using Tapatalk
Related
Okay so first off I love my One. It's great, best phone I've had.
I'm having a few problems recently and I need to know a plan of action here.
Main problem is that I CONSTANTLY go into NO SIM mode and lose my service when the phone's screen is off. then it takes forever to get it back.
I thought it might have been because of the battery defender I got when it was free for app of the day but I uninstalled and factory reset and nope it still constantly happens.
Second problem is that when I am talking the other person sounds like a robot and I have to hang up and try the call again to see if it will work. Sometimes it's find sometimes it's just awful.
Third I have a dead pixel and it drives me up the wall!!!
Okay so I have had the phone since mid April so I'm not sure what I should do?
My phone is with Telus. Locked, Stock everything is normal.
Thanks in advance!
Mackie011 said:
Okay so first off I love my One. It's great, best phone I've had.
I'm having a few problems recently and I need to know a plan of action here.
Main problem is that I CONSTANTLY go into NO SIM mode and lose my service when the phone's screen is off. then it takes forever to get it back.
I thought it might have been because of the battery defender I got when it was free for app of the day but I uninstalled and factory reset and nope it still constantly happens.
Second problem is that when I am talking the other person sounds like a robot and I have to hang up and try the call again to see if it will work. Sometimes it's find sometimes it's just awful.
Third I have a dead pixel and it drives me up the wall!!!
Okay so I have had the phone since mid April so I'm not sure what I should do?
My phone is with Telus. Locked, Stock everything is normal.
Thanks in advance!
Click to expand...
Click to collapse
Well for the first take out the SIM card and clean with an eraser. I've been having the no SIM problem about a week ago, and after cleaning the SIM contacts, it hasn't happened since.
Second, I don't know, I don't have that problem.
Third download dead pixel fixer from the PlayStore, and run it a couple of times to see if it can fix your dead pixel issues. Hope I helped at all.
Sent from my HTC One using xda app-developers app
Hi,the reason of this is to ask about a problem that I have with a Lg G2 mini, I have 2 days with it and it restarts randomly.
I think the problem may be the last software upgrade because the first day I had no problems, the sim card maybe bad cut and not making good contact. I don't know. Somebody whith the same problem?
Sorry for the bad english. Thanks.
If you recently install an update try to perform Factory data reset under settings. Check if that will help. Take note that once you perform the data reset all your phone data will be erased, so make sure to make up a backup before performing it.
Zoner18 said:
Hi,the reason of this is to ask about a problem that I have with a Lg G2 mini, I have 2 days with it and it restarts randomly.
I think the problem may be the last software upgrade because the first day I had no problems, the sim card maybe bad cut and not making good contact. I don't know. Somebody whith the same problem?
Sorry for the bad english. Thanks.
Click to expand...
Click to collapse
Happens constantly here.. even after hard reset/factory reset... no solution. No widgets on homescreen or lock screen.
More or less given it up and gonna sell it to someone that loves reboots :cyclops:
Known Problems
Mine also does this and I've narrowed it down to a few things: 1. When the phone overheats greatly and stops functioning properly, this could be the cause. 2. Is it restarting when your are using it? Because if not and it is in your pockets or bag then power off button gets pushed down easily and may switch off your phone. 3. It might be a app that is crashing (???) Like the other guy said, try factory reset it :fingers-crossed:
Hi guys,
my gf is having issues with her new L9 II D605.
When having a call there's absolutelly no sound coming from the speaker and the other side can't hear anything either.
After reboot everything works fine for a while (maybe even days).
It's already a second phone with the same issue.
No root, no hack, no system update done.
System reset doesn't help.
Any ideas what could it be pls? Faulty machine, second in a row?
Thx.
+1 Spain
+1 Vodafone Germany
greece same problem here.Trying 4,1,2 so far (3 days) no pro.
PS.please write yr country to make o conlclusion if its phone problem or phone company.
+1
Greece wind
+1 Serbia, Telenor network.
Greece Vodafone
+1
+1 Serbia mts
Ok so i flashed jb kdz and then updated to kk. Its been 5 days and i havent had no sound problem. So there is a problem with flashable zips in some regions.
I am not familiar with abbreviations so please explain. I have same issue. The issue appears when I have data on, perhaps. I have 4.4.2 version and the problem is frustrating. Should I go back to a previous version, and how please? Also I have install the VUTALK disabling soft that comes from LG, somehow it felt it was causing all that. I will push it with several calls to verify it's ok...
Does anyone have any settings to apply that may resolve the issue?
Does LG give a response to the issue??
Thanks
ps. btw I'm in Greece with Vodafone
shaggy.ba said:
Hi guys,
my gf is having issues with her new L9 II D605.
When having a call there's absolutelly no sound coming from the speaker and the other side can't hear anything either.
After reboot everything works fine for a while (maybe even days).
It's already a second phone with the same issue.
No root, no hack, no system update done.
System reset doesn't help.
Any ideas what could it be pls? Faulty machine, second in a row?
Thx.
Click to expand...
Click to collapse
Is this happening after camera failed to initialize? I think it is some bug in KK .
I have problem also with quiet mode. It won't go if wi-fi is on.
I am thinking to go back to JB 4.1.2 but not sure how.
zocca said:
Is this happening after camera failed to initialize? I think it is some bug in KK .
I have problem also with quiet mode. It won't go if wi-fi is on.
I am thinking to go back to JB 4.1.2 but not sure how.
Click to expand...
Click to collapse
so i send my phone about 10 days ago to service. They returned it saying it's fixed and tested. They have changed my ROM version from 20b to 20c-220-03. The phone worked fine, and I did not have problems with calls until today. I read your post and I remember that I accidentally open my camera today and it said "failed to initialize". After that the call problem appeared again. Now I forced my camera couple times until showed the same thing, and immediately tried to call my home number and here we go, call problem. It would be sooo nice if they could just fix this goddamn error which frustrates me a lot.
It's a stock zip bug, blame it on LG, try flashing 20d haven't had a problem with it, but I'll be using cm11 soon, which I think is much better. Cheers
Sent from my LG-D605 using XDA Free mobile app
I sent the phone to the service and guess what?
LG service centre is saying it's damaged and can't be repaired as they do not have the necessary spare parts.
So I'm getting my money back... hopefully...
No problem with calls nor messages anymore
I do not encounter this problem anymore. It might be that some automatic update has resolved it. I am currently using Android 4.4.3, build KOT49.D60520g.
By the way, I do not know about any lost text messages anymore (another issue of this phone) - - also ghostly SMS does not reveal any messages that would be lost without the app. But I try to keep the memory not full as well.
Last night I was charging my phone while using the mobile hotspot app and it randomly just cut off and wont boot past the unable to check your software for corruption lock your bootloader screen or it wont show anything and just vibrate the whole time. any suggestions on what the problem might be and any solutions. Desperatly need to keep this phone goin
Welcome to the club. Sorry to tell you this, but it's dead. It has the bootloop of death. Mine had the same thing happen. Sometimes it will boot to that screen and turn off and other times it won't turn on at all. I just got mine back today from LG today. They replaced the motherboard for free. It's something to do with the solder joints.
Mine died today as well.how did you get in touch with lg? Thanks
help - i seem to have the exact same issue
my phone is doing the exact same thing. it suddenly just gets to the "device software cant' be verified..." screen then sometimes it goes to the LG screen and sometimes it just dies from there?
Should i be contacting LG for this ?
Will I loose root if I send it
dillonorden said:
Will I loose root if I send it
Click to expand...
Click to collapse
I realize you asked this over a week ago, and I assume you found your own answer, but in case anyone else finds this by search, yes, you will absolutely lose root. If you can get LG to fix it, they will replace the main board. But, your phone is completely dead unless you can get LG to fix it, so it's dead phone or stock phone, my friend. If you're not familiar with this issue, ask google about LG V10 bootloop. For fun, add the word "freezer" to your search. It's crazy, but it's a known thing with this and similar LG devices... g'luck.
erikalin said:
I realize you asked this over a week ago, and I assume you found your own answer, but in case anyone else finds this by search, yes, you will absolutely lose root. If you can get LG to fix it, they will replace the main board. But, your phone is completely dead unless you can get LG to fix it, so it's dead phone or stock phone, my friend. If you're not familiar with this issue, ask google about LG V10 bootloop. For fun, add the word "freezer" to your search. It's crazy, but it's a known thing with this and similar LG devices... g'luck.
Click to expand...
Click to collapse
Thank you. I need to get in touch with lg and get it fix. Im using a sony xperia z5c now and miss my phablet
Hi, somebody knows what to do in this situations? I am really without hope. I was texting on whatsapp and phone freeze for 5 minutes. I removed battery and try to reboot and It appeared this screen and only this screen. Cant go to recovery but I can go to download mode, I tried to refubrish some firmware with LGUP but the program give me an error. In download mode I see the phone on lg bridge but if I use lg tool flash it don't see it. I hope in some advice. Thanks
Did you try upgrade instead refurbish kdz ? Hope make alive you're mob.
i've tried all... upgrade, refurbish, upgrade fota. Always error. When I put it in the congelator fro 3-5 minutes seem better but it gave me always error, instead after a while out the congelator it wont boot up at all...
Blard23xx said:
i've tried all... upgrade, refurbish, upgrade fota. Always error. When I put it in the congelator fro 3-5 minutes seem better but it gave me always error, instead after a while out the congelator it wont boot up at all...
Click to expand...
Click to collapse
did you try lg bridge => update error recovery option. it will redownload the firmware and install freshly.
I tried and succesfull, but on reboot go on bootloop and nothing change (its disappeard green screen at least). Now I think Its a bootloop problem and so its fu**ed up. So frustrating
Well i got the same green screen and the bootloop also just some minutes ago. I can get into download mode, but my pc wont recognize the phone at all. After some time it will continue to bootloop from download mode also. After some cooling the phone boots into android, but after seconds it freezes and starts to bootloop.
Any idea what i could do with the phone to fix it? Im out of warranty, so it would cost too much to send it in to the repair shop.
same problem with me please help
How far out of warranty? LG's been taking care of people 18+ months out in some cases.
I bought my phone some 15 months ago. So i contacted LG and they offered a free check for the phone. If it is bootlooping they will try to repair it for free. If not reparable the store where i bought the phone will compensate me. Hope it all goes well.
I got this yesterday while playing a game. My sense is some thermal-related hardware failure.
My paranoid side is curious about the timing. I once had a VCR that broke THE DAY my warranty ran out. I'll update when I learn how T-Mobile deals with this, but I'm paying for insurance--so I may get a replacement (and another 15 months or so until the replacement "times out"?).
same problem here too :crying:
JThomas812 said:
same problem here too :crying:
Click to expand...
Click to collapse
same here since today!!! wtf never heard about it before
same here today
It's a bootloop guys. LG will most likely give you a repair even if out of warranty, you just need proof of purchase (I bought mine online so I just sent them the confirmation email).
In Youtube there are plenty of videos that claims they have fixed the bootloop issue by applying thermal paste or pads and comments in that videos prove it shurity. I am also interested to purchase lg v10 but after seeing this kind of issues i m little bit scared
same here .yesterday using facebook and then..boom...restart....bootloop....some time starts and freezes at 5 minutes. some times green screen. i enter download mode and reinstall firmaware but same story
Hello everybody !
Anybody have solve this problem?
I have the same green screen demi god handler.:crying:
When he's connect on PC, it is in Qualcomm HS USB mode.
Help us Please.:good:
Same problem here. I think it is bootloop and as much as I know only permanent solution is to replace the motherboard. But I have a problem about it, does anyone have any idea about the models of LG v10, since it has too many models, h960A, H960AY, H960TR etc. And mine is H960A but if i replace motherboard myself, should the new motherboard also be H960A or doesn't it matter?
and here comes one more ...
Written on messenger when it hung. Restarted and displayed the logo to become green.
Luckily, the phone is 11 months old. I miss it already, especially the camera
Same here today...