Dead Z5C without warning - Xperia Z5 Compact Q&A, Help & Troubleshooting

My wife's Z5 Compact was in normal use when it shut down and (from what I could gather from her) rebooted to TWRP and then it went to a black screen. There is no charging LED. When I held the reset button it vibrated three times, but then it was not responsive to anything more. It was running .224 XPower 3.0.
I tried holding power+volume up and connecting it to a charger but no luck. I will try connecting it to a computer in flashmode later on today when I get time.
I only bought it in October 2015 and I still have the receipt. Does anyone have any ideas to try out?

did it work?

Related

Hard Brick/Black Screen 5.0 [SOLVED]

My 5.0 is hard bricked. Black screen, won't charge, won't turn on. When plugged into outlet or computer, still black screen.
I rooted it back in December with no problems until today. Decided to plug it into an outlet to charge it since battery was around 50%. After about 30 minutes, used it to check weather, etc., then I did a quick push of the on/off switch to turn off the screen. About 2 minutes later, went to turn it on and got the black screen. I decided to leave it plugged into an outlet for about 1 hour and still nothing.
Looking at other, similar, bricked posts for the 5.0, doesn't seem applicable to this completely dead device (wasn't installing a rom or doing anything unusual).
Any help is greatly appreciated.
Solved
I was able to fix the problem, without losing any data, by going into recovery. For others who may run into similar issues, I did the following:
Pressed the power and volume up key simultaneously for about 10 seconds until the SAMSUNG logo appeared.
Selected 'reboot system now' and pressed the home button.

[Q] XperiaP wont power on/charge - no red light - don't want to lose my pics or vids

Hello, been googling this and it constantly brings me to this forum.
However my Xperia P is unmodded/rooted or whatever.
Situation:
Phone won't turn on or even charge no matter what I try. I don't even get a red charging light or any screen activity. Tried an number of chargers, sockets and USB ports. Left it over night, no change.
Trying the various "Hold down the volume button and turn it on" tricks google turns up has had no effect either.
I have not tried using the sony repair option yet because it says it will delete anything on internal storage! This phone has no SD card slot and everything is saved on the phones 16gb internal storage. This is what I care about the most, I have photos and videos from nostalgic events such as a wedding that I really REALLY want to recover. I don't care if my phone goes up in flames, its whats on it that I really want!
Background:
Two days ago it ran out of battery overnight (was pretty sure it was near full before I went to bed.) Left it in the charger the next day after I noticed it was off and came back to it a while later to see it still wasn't turning on HOWEVER I was getting the red light and the sony boot up screen and then back to black screen as there was no power. I was not paying a whole lot of attention at this stage however as I was returning home from a trip. Just assumed the cable was off and it never got a charge.
Came home and began charging it that night, again, red light still worked when I tried to turn it on indicating it had low battery,
But when I came back to it, AGAIN it still had no charge. But by this stage no more red light no more phone activity.
I've no idea what's happened. Phone has been annoying me the past 6 months with randomly running out of battery out of the blue and poor performance but I was not expecting this. Really don't want to lose those photos or vids, is there ANYTHING I can try?????
Thanks for reading.
@Sisko-ire
Have you updated firmware with flashtool or PC Companion before?
Do you know how to and can test if you can connect the phone in flashmode (phone off, connect to USB while pressing volume down key).
Try pressing power + volume up for about 10 seconds, see if you get the (1+) 3 vibrations to turn it off before you try flashmode.
Thanks for the reply.
ChikeD said:
@Sisko-ire
Have you updated firmware with flashtool or PC Companion before?
Do you know how to and can test if you can connect the phone in flashmode (phone off, connect to USB while pressing volume down key).
Try pressing power + volume up for about 10 seconds, see if you get the (1+) 3 vibrations to turn it off before you try flashmode.
Click to expand...
Click to collapse
As mention I have tried the various 'hold down button' options mentioned on various posts before. Phone does not respond. Zero vibrations... nothing.
I have used the PC companion to update my phone (android update from what I can guess). Not used flashtool before.
Holding down the volume key and plugging in the USB does nothing.
Sisko-ire said:
Thanks for the reply.
As mention I have tried the various 'hold down button' options mentioned on various posts before. Phone does not respond. Zero vibrations... nothing.
I have used the PC companion to update my phone (android update from what I can guess). Not used flashtool before.
Holding down the volume key and plugging in the USB does nothing.
Click to expand...
Click to collapse
One thing reported to fix similar problem was to disconnect the battery, but didn't work for another user, worth a try though.
If you still havent gotten it working, there is a way to force charge the battery. Look at my thread, got some pics there.
http://forum.xda-developers.com/showthread.php?t=2644772

Z5c doesn't turn on - bricked?

Hello,
I bought a Z5c in black a week ago. I did not use it up to now as primary phone, I was barely using it. The day before yesterday I was using it until Battery was empty, after that I was charging it. It was approx. 24h at the charger. Yesterday it did not turn on. I tried now 3 different Chargers (Original, 5 Port 2A, Surface 3 Pro Charger) and 4 different cables, nothing happens. The screen stays off, the LED doesn't turn on.
When it was still on I did not root / hack / flash the phone or whatsoever. I only installed some apps and played some games. It did not get in contact with water or sweat, it did not drop or something. It was mostly lying arround.
Do you have any Idea? I tried to push that small off button next to the SIM, nothing. Pressing On Button for 10s+, nothing.
Tnx already!
Cheers
Have you tried another outlet ?
Drakorcarnis0 said:
Have you tried another outlet ?
Click to expand...
Click to collapse
Hey,
yes, even at home and at work. I also tried my Laptop, nothing happens...
I was just in contact with the Sony Hotline. The support asked me to press Vol+ and Power, but nothing happened. I also tried Vol- and Camera Button together with Power Button, nothing happens
Cheers
Small Update: Got it back from Sony, its working again. I got my phone back, not a replacement. The Letter with the repaired phone says nothing about what was repaired. But I can see that the back of the Phone was removed somehow as my attached protection foil has now some dirt below it that werent there before.
Lets hope that from now on my Z5c doesn't give up that quick any more

Z2 tablet death

Hi I'm really hoping someone can help me. I received a Sony z2 tablet spg521. I was told it was new but it would not power on or charge, and the charge light would sometimes blink red. Well I got the fixed or so I thought by doing a soft reset and then pc companion...sounded simple but spent a couple days trying to be successful. Sometimes my computer would recognize it sometimes it wouldn't.... Any way I finally got it out the blue dont know what the difference was I was just happy it finally worked... I then fully charged...yadayada and used it flawlessly for about a week... It would turn on and off, battery held charge like its supposed to, everything seemed to work.....then I went to power off but hit the restart by mistake....no there is no power again and this time it will not do a soft reboot.....no light ever....computer will not recognize ever....I have been trying off and on for a few days.....among-est my research to try to correct it seems like this is very common....when i shut it off the battery was over 50%..so how can something work fine then just die like this??? Ive seen that sometimes with sony if you disconnect the battery and the reconnect this will work... does anyone know? does anyone have any advice before I take apart this cherry tablet to try the battery thing???
I would really appreciate any insight as I have fixed many of my own problems and for others from advice on this site. Have a wonderful day and thank you!!! :silly:
ok today i tried to use flash-tool that Ive read about on this site....when it asked to plug n device computer recognized it and red light came on, but flash-tool did not recognize it....torn between letting it set and seeing what happens or trying to get the flash-tool to work, I chose the flash-tool...bad mistake when I went to try to reconnect and see if the FT would see it..it was no longer recognized by the computer and no light but computer did say USB device not recognized and not installed correctly.....now I already have the right drives so now Im really confused..tried a couple more times with same results and then once again nothing...no light no soft reset no recognized at all by computer not even not recognize USB....so disappointing loved the tab but this is insane that sony does this as its not user error but sony error and they dont even man-up and try to make it like you dumb or something....will try again..when i calm...
reset the device by pressing power+volume(up or down) for several seconds. It seems like a toasted one, possibly caused by putting magnetic charger on wrong polarity.
Thank you yes Ive tried all kinds of resets I have found...I agree seems fried but I would not know how. I have not used a magnetic charger...only the regular sony one that came with it....
So last few days I have tried off and on again....now computer recognizes by making noise when connected and disconnected but does not show up...PCC does not recognize it.....flashtool says its connected in log but when it asks for it to be plugged in it never leaves the screen telling you how to connect....when I try to connect the charge light comes on for about 4-5 secs then turns off....still no vibrate when try to reset still no light when plugged to a charger.....I want to get another one but I am scared this will happen again....gonna chuck this one as if time is money then I have well exceed the worth in time... I only got this because some time ago a sony z1 came my way and I so love it...i recently upgraded to z3.....i have a lg pad but screen got broke so I got the sony tab....maybe Ill just fix the lg
perrytallirico said:
So last few days I have tried off and on again....now computer recognizes by making noise when connected and disconnected but does not show up...PCC does not recognize it.....flashtool says its connected in log but when it asks for it to be plugged in it never leaves the screen telling you how to connect....when I try to connect the charge light comes on for about 4-5 secs then turns off....still no vibrate when try to reset still no light when plugged to a charger.....I want to get another one but I am scared this will happen again....gonna chuck this one as if time is money then I have well exceed the worth in time... I only got this because some time ago a sony z1 came my way and I so love it...i recently upgraded to z3.....i have a lg pad but screen got broke so I got the sony tab....maybe Ill just fix the lg
Click to expand...
Click to collapse
Mine is kinda toasted and this is how it works. Whenever I have a problem, I have to reset by pressing power + volume up, as soon as I hear three vibrations, I turn it on by pressing power button. Otherwise this tablet will just repeat sony logo and no boot. If you have bought one "NEW" make sure to return or replace it. If you want to enter fastboot mode, repeat the resetting routine and pressing power button to turn on, but also right after that or even simultaneously press volume up to enter fastboot mode with usb cable inserted, or volume down to enter flash mode. either way, your unit is toasted and sony sucks.
Well, I have the same problem, and isn't fun. Just very extreme rare cases it turns on the screen charging the battery, but doesn't turn on sadly
I did a happy boot today after 3-4 months off with several times trying turn it on, and did all the tricks from all treats about SOD
Last weekend I did a full charge from deep red to green light and battery animation on screen at start, but no luck.
I put it back in the box
This weekend I got some visitors, one of them asked about the tab, told him it didn't work and showed to him
Pressed the power button and to my WERY BIG surprise, it vibrate and turned on as nothing was wrong
The battery was only 54% after one week off. it received a update (264) and I installed as normal, turned off and on again as normal and happy I was
Sent from my SGP521 using XDA Free mobile app
DDz_1888 said:
Mine is kinda toasted and this is how it works. Whenever I have a problem, I have to reset by pressing power + volume up, as soon as I hear three vibrations, I turn it on by pressing power button. Otherwise this tablet will just repeat sony logo and no boot. If you have bought one "NEW" make sure to return or replace it. If you want to enter fastboot mode, repeat the resetting routine and pressing power button to turn on, but also right after that or even simultaneously press volume up to enter fastboot mode with usb cable inserted, or volume down to enter flash mode. either way, your unit is toasted and sony sucks.
Click to expand...
Click to collapse
thank you

Old Z2 Tablet SGP512 Given All It's Got?

As the title suggests I have an old Z2 tablet that has been an absolute work horse for many years. I was using it one night and the Android OS prompted me that the device hadn't been rebooted in 28 days. So after I was done using it for the night I rebooted it. Only, it didn't reboot it just stayed off. I tinkered with it for a while and got it to show the Sony logo but then it just went dark again. The device is rooted and I have TWRP on it. So when I got it to turn on again I booted it into the TWRP recovery. I proceeded to clear the cache and also attempted to make a current backup. However, the backup would fail after running for several minutes. I decided to try backing up to an external OTG USB drive but the device needed to be rebooted to detect that the OTG USB drive was attached. So from TWRP I selected "reboot recovery".
Unfortunately that was the last time it worked. The screen will not come at all. When I hold volume+ and power it vibrates 3 times but still doesn't boot. I plugged it into the charger even though the battery charge last showed at 85%, but with the cable connected the charge light doesn't even come on. I tried plugging it into my computer but it doesn't detect the device has been connects and adb devices doesn't show anything in the list.
I read on a forum to try drying it out with a hair dryer and while the device hasn't ever gotten wet it has been humid here so I figured what the heck. Unfortunately that also hasn't resolved the issue.
Pretty much everything I've tried hasn't worked. Even the red reset button under the top panel just causes it to vibrate 3 times.
The device has been in this state for a week now. I was hoping maybe the battery would die and then I could recharge it, but since it still vibrates 3 times I'm guessing the battery still has a charge.
One thought I had is that maybe the internal storage is either dead or corrupted.
At this point I'm wondering if the device is a lost cause and I should just let it rest in peace or if there's any other solution. Even if there was a way to factory reset it from it's current state that would be better than having it be a paper weight.
Any suggestions beyond what I've already tried would be greatly appreciated. And, yes, I may look into seeing if I can get it serviced however there's definitely no warranty and I don't really want to poor money into it since it's probably time for an upgrade anyway.
Why is my phone vibrating 3 times and won't turn on? - Sony Xperia Z5
When I try to turn my phone on it just vibrates 3 times and does nothing after that, just wondering what the problem could be?? - Sony Xperia Z5
www.ifixit.com
The device vibrated 3 times, that's good, then it is off.
"Sony writes: This is how you force the device to turn off:
Press and hold the power button and the volume (+) button simultaneously until the device vibrates three times."
Did you try to put the device into flash mode after that? I think only a complete flash will bring the device back to life.

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