Hi,
I've had a problem with the phone out of the box: when the phone is connected to the charger (non Samsung charger) or the USB in the computer, the touch screen bearly responds. I try to use the phone but it's like the touch panel does not respond, or sometimes it responds and some time it doesn't. Once I disconnect the charger, it goes back to being fully functional.
Does anyone else have this problem? Is there a way to fix this? Is there an app in the market to test whether there is a problem?
Gosh, I hope this is not a HW problem..
Thanks.
I'm guessing that the flow of the electricity might be causing interference to the capacitive sensor as I've experienced this a couple of times on my SGS1.
Haven't had this issue though on SGS2.
Some of the HTC Evo 4G phones had a similar issue when it was launched last year. HTC was able to fix it with a software update. But I don't know if your phone ihas the same underlying cause. If it is easy for you to return, you may want to try that rather than waiting for a fix.
I have a Galaxy S1 and had a similar problem. I bought a non samsung usb cable to charge my phone and it caused it to be unresponsive while connected. As soon as I disconnected it, the phone returned to normal. I bought some samsung data cables from ebay and never had the problem since.
A friend of mine had a Blackberry (i think), and used my samsung cable to try to charge his phone in my car. It never worked.....or atleast his phone never said it was charging.
My guess is the cables may have the same connector, but the wiring my be different.
I could be completely wrong though, but this is the experience I had with the original galaxy s
I've had the same problem with the galaxy s 1. No matter what charger I used though charging via usb made it better.
Happens with a lot of phones, Aridoasis above hit the nail on the head.
If you read the manual you will see that it say that that will happen of you are connected to an unstable power source. Which I think will happen when the cable used to charge the phone somehow doesn't match it.
This happens to me when I used a standard micro USB cable to charge it. But goes away when I use my ATRIX's USB power charger
Sent from my GT-I9100 using XDA Premium App
I have a Samsung Galaxy S Wifi 5.0, and lately it won't charge naturally (it doesn't charge when you just plug the USB cable to the port and to the wall), but you need to charge it a certain angle (eg move it until you hear the charging sound but afterwards it won't charge when you remove it!)
I have the original Samsung adapter that came with the SGP Box, but I replaced the original USB cable with another one because of the charge-at-a-certain-angle problem. I changed my USB cable thrice now, but the problem persists.
The weird thing is, it charges perfectly on a BLACKBERRY CHARGER. Although the problem is still there when I charge it with the BB charger, it never got to the point where I had to apply so much pressure on my tablet.
I just want to know what is causing this problem and a solution. I can't always use the BB charger since my sister brings it with her to school everyday. -_-
I had the same problem with my Galaxy SI. I was forced to place a book directly under the usb cable so that the phone sloped downwards. I had different luck with different usp cables. My girlfriends usb cable -that was relatively new worked fine as it sat quite snuggly/tight. Others, new or old, that did not sit as tight did not work.
Take you phone to a PC hardware store and test a few.
Hopefully you will find that it is the usb cable that is worn and not the inside of the phone.
Thanks, I'll try that out!
Like a week ago my S3 9300 was taking longer and longer to charge now it won't charge at all, now is always stuck at 0% if i turn it off it will charge but very very slowly, i don't know if it's the phone or the battery maybe someone here had the same problem and could help me out a little, btw i have it with CM 10.1 thank you
Alejo
Had the same exact problem with my i9300, got it out of warranty repairs yesterday. Was using a custom rom, but the same thing happened when I finally managed to flash it back to stock (had to manually press the microusb-cable as hard as I could into the phone all the time in order to get the phone recognized while Odin was working, was the longest flash ever lol..).
Remember reading about cold solder joints etc before sending it off, so if your phone is out of warranty for some reason you could replace the charging port yourself. Replacement part costs ~5$ (eBay) and if you got the skills it shouldn't be too hard to replace.
EDIT: Actually mine didn't even charge when power off, so I was pretty certain it was a bad solder joint or some other physical problem.. Have you tried cleaning the usb port with pressured air or just blowing into the port? Could be some pins of the usb port blocked with debris. Also check your usb cables, there are those with 5 pins and those with only 4. Saw the difference in charging speed while the thing was still working.
zombie112 said:
Had the same exact problem with my i9300, got it out of warranty repairs yesterday. Was using a custom rom, but the same thing happened when I finally managed to flash it back to stock (had to manually press the microusb-cable as hard as I could into the phone all the time in order to get the phone recognized while Odin was working, was the longest flash ever lol..).
Remember reading about cold solder joints etc before sending it off, so if your phone is out of warranty for some reason you could replace the charging port yourself. Replacement part costs ~5$ (eBay) and if you got the skills it shouldn't be too hard to replace.
Click to expand...
Click to collapse
Well actually when i plug the phone into the PC it will recognize it and i can access the files in the SD card and Internal Memory and everything at the moment it's turned off and it's charging.
I have the problem that the phone only want to charge with soms chargers.
I can connect the phone to the original charger or to a pc or any device without problems, the phone will charge.
Even with an old blackberry charger (only 2 wires, no data) and car charger can i charge without any problem!
But when i connect the phone to the htc charger of my old phone, or to an iphone charger i see the phone is connected but it won't charge.
When i open batterymonitor i see that the charger is connected, but the phone still use his battery.
I tried this with all kinds of charders and all kinds of micro usb cables. Then i thaught there was maybe a resistor or chip or something build in some chargers, because i couls only charge with chargers with 2 wire cables.
Then i took a usb extension cable and i disconnected the two data wires so only the + and - 5V cables were left,
but still no success. If anybody knows where the problem is, please let my know
with kind regards! Martijn
Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Sent from my SCH-I545 using Tapatalk 4 Beta
Is there any indication of a connection being made? If not, you should just wait for the refurb. If you have rooted, I really doubt Verizon will honor the warranty on the broken phone. I wish you the best.
Sent from my SCH-I545 using xda app-developers app
sounds like contacts are on the phone side are damaged or the micro usb port is damaged.
Have you plugged into to a pc just to see if it can "see" the device and connect?
You stated it cannot connect to a pc, so i would suspect you have a bad micro usb port.
if you can connect, its not the port, and try taking an eraser and gently swabbing the contacts on the phone side.
also, make sure when you insert the battery there is an actual contact established. sometimes when pulling/pushing the battery in and out, those contacts sink further into the device and finally when you insert a batter the contact is very poor. you may need a tool or tweezer to just VERY, VERY GENTLY raise the contacts if they sunk in to far......but be careful not to pull too hard/much they can snap and you will probably void any warranty......
vwpiper said:
Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Sent from my SCH-I545 using Tapatalk 4 Beta
Click to expand...
Click to collapse
xander45 said:
sounds like contacts are on the phone side are damaged or the micro usb port is damaged.
Have you plugged into to a pc just to see if it can "see" the device and connect?
You stated it cannot connect to a pc, so i would suspect you have a bad micro usb port.
if you can connect, its not the port, and try taking an eraser and gently swabbing the contacts on the phone side.
also, make sure when you insert the battery there is an actual contact established. sometimes when pulling/pushing the battery in and out, those contacts sink further into the device and finally when you insert a batter the contact is very poor. you may need a tool or tweezer to just VERY, VERY GENTLY raise the contacts if they sunk in to far......but be careful not to pull too hard/much they can snap and you will probably void any warranty......
Click to expand...
Click to collapse
I am having the exact same problem. I have replaced the microUSB charging port on the phone and it still doesnt charge with the new port. I'm not sure what is going on. NEED HELP BIG TIME!!!
I'm having the same problem as well. It has been like that for bout a month or so now. I googled it and it seems to be a problem with the s3's and s4's. I'm not so worried about it as I have a spare battery charger and I have the wireless charging receiver on my s4 and it charges my phone just fine.
I had this exact problem I believe...tried several different chargers...everthing. Try turning the phone off and see if it takes a charge. When mine was off it would show a gray battery and vibrate every 5-10 seconds. I figured it was an issue with the charging/usb port but all of the sudden my phone started charging normally and is visible by a computer. Lasted for about 4 days and have been in the clear for about 3 days now. No clue what went wrong or why, but try what I mentioned above by charging with phone off for a half hour or so and see if it has charged at all. If you need a new USB port, not all GS4's have the same port, so you must get a verizon specific one (ebay). usually run about $20..or $65 installed at a phone fixing center. I didnt want to lose MDK, so I was prepared to just charge externally, but ended up not having to...yet
It happened to me also. I had some intermittent luck with blowing out the port with air from my air compressor. But in the end it just stopped working and Verizon sent me a refurbished one.
I Also have this problem!
PLEASE HELP!
I don't know why but my international galaxy s4 running cm 10.1.3 stable isn't charging...
I plug it in to the wall and nothing happens its as if the phone doesn't even know it's plugged in...
pcmaster44 said:
PLEASE HELP!
I don't know why but my international galaxy s4 running cm 10.1.3 stable isn't charging...
I plug it in to the wall and nothing happens its as if the phone doesn't even know it's plugged in...
Click to expand...
Click to collapse
Have you tried powering down your phone and seeing if that gray battery comes up and you get the vibrations (while plugged into charger)? You may need a new port, but since your under warranty, you could get a replacement unless you want to charge externally
S4 problem after update to 4.3
Hy,
I have a similar problem with my S4 (i9505), won't indicate if it is charging or connect to a computer, but while the charger is conected to S4, the battery level is increasing. When the battery is fully charged S4 is SHUTING DOWN!!!! And it wont start by pressing ON/OFF button, it will only start after I press Vol Down+Power, after goes to Download Mode and press Vol Down .
Tryed in many ways to fix:
- restore-
- hard reset
- changed te battery and charger
-i\ve changed even the usb port (flex cable) and =no results...
All problem started after update to 4.3.... and it is not an isolated case too many people complains about this 'awesome smartphone' with 'awesome issues' .
So, if anyone have any ideea how to solve this issues....
{Sorry for my bad english}
Had the same problem...lasted for about a day, I had to take a dry q-tip and clean the charger and the port where the phone charges and was able to get it working again. If you are rooted and are having issues go to amazon or ebay and get a wireless charger and it should take care of your problems as well
templton said:
Had the same problem...lasted for about a day, I had to take a dry q-tip and clean the charger and the port where the phone charges and was able to get it working again. If you are rooted and are having issues go to amazon or ebay and get a wireless charger and it should take care of your problems as well
Click to expand...
Click to collapse
Ok....wireless charger...but what about syncing with the PC?
Now I have JB 4.3 , for a custom ROM I need to use usb cable to connect to PC, rigth?.
For me it is annoying, because I do not know for sure if this is caused by updatind to 4.3 or is a harware problem.
My wife's phone had this issue last night and this morning; charger or computer, it wouldn't charge. I turned it off, took out the battery, SIM and uSD card and put them all back in. After that it started charging again. I don't know if this will solve the problem long term, but so far it seems to have done the trick...
NC_user said:
My wife's phone had this issue last night and this morning; charger or computer, it wouldn't charge. I turned it off, took out the battery, SIM and uSD card and put them all back in. After that it started charging again. I don't know if this will solve the problem long term, but so far it seems to have done the trick...
Click to expand...
Click to collapse
Lucky you...I did more than that, but no result in my case. I found on ''community.verizonwireless'' many more similar cases where ''customers support'' tried to avoid giving the answers for a real solution.
Well, our luck didn't hold. My wife's S4 wouldn't charge again last night. I tried another Samsung charger and a different cable but it wouldn't work either. When we left the house she tried it on the car charger and it worked great. Trying various other chargers we found that a kindle charger wouldn't work, but other third party chargers would. Even her PC USB port seems to work and she doesn't have the drivers loaded. For now she replaced the Samsung charger and cable that came with her phone for one that came as part of an accessory pack and it's happy again.
I have no idea what's going on with the thing. I asked one of the guys at the Samsung booth in Bestbuy and all he had to offer was reflashing the ROM or un-rooting it and doing a warranty exchange...
NC_user said:
For now she replaced the Samsung charger and cable that came with her phone for one that came as part of an accessory pack and it's happy again.
......and all he had to offer was reflashing the ROM or un-rooting it and doing a warranty exchange...
Click to expand...
Click to collapse
Can you check, please, if your new data cable has 4 or 5 pins(look to the side that connects to your phone )?
My first s4 done this. So I ended up with a replacement mdk phone after I figured out if you bend the lil piece in the charging port of your phone (not too much BTW) the charger will slide into the port as it's meant to.
Sorry I can't remember the tech term for that lil pin inside the charging port.
Sent from my SCH-I545 using Tapatalk
vwpiper said:
Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Click to expand...
Click to collapse
Just going to throw this out there....
I think the S4 is compatible with QI compliant wireless chargers. Amazon has some that are only $20... might be worth the purchase.... hell if I didn't have this tank of a case on I would buy it.
http://www.amazon.com/Lerway-Wireless-Power-Charger-Lumia920/dp/B00E9MUNWU
blueangel0508 said:
My first s4 done this. So I ended up with a replacement mdk phone after I figured out if you bend the lil piece in the charging port of your phone (not too much BTW) the charger will slide into the port as it's meant to.
Click to expand...
Click to collapse
Thanks for your answer, but I already did that....I even changed the flex cable with charging port, no luck for me.....
I think this issue it is not hw problem because, look what I did today:
-I put a new Rom , so I used MIUI FOR I9505 from http://forum.xda-developers.com/showthread.php?t=2306650
And now it behaves even stranger:
S4 is ON and wall charger is conected, (LED IT IS OFF but BATTERY IS BLINKING and is charging ) after battery level go up to 100% and disconect the charger, the LED STARTS TO LIGHT GREEN!!!!
So, now shows that is charging when charger is NOT connected?
alexmanu said:
Thanks for your answer, but I already did that....I even changed the flex cable with charging port, no luck for me.....
I think this issue it is not hw problem because, look what I did today:
-I put a new Rom , so I used MIUI FOR I9505 from http://forum.xda-developers.com/showthread.php?t=2306650
And now it behaves even stranger:
S4 is ON and wall charger is conected, (LED IT IS OFF but BATTERY IS BLINKING and is charging ) after battery level go up to 100% and disconect the charger, the LED STARTS TO LIGHT GREEN!!!!
So, now shows that is charging when charger is NOT connected?
Click to expand...
Click to collapse
Huh that's weird. How did you get miui to run on our phone? You've got the i545 right? I've been jonesing for miui ha.
As for the issue wish I could help you out...thought pushing that part would work
Sent from my SCH-I545 using Tapatalk
Just to be clear, what I am asking for here is advice on which part I need to replace on my phone in order to fix this.
Here is what happened:
I was trying to make a bench power supply out of an old computer power supply I had laying around. Well when I went to connect the "charge only USB Cable" to the Molex connector I accidentally swapped the wire colors, I meant to use the red (5volt) but instead connected the yellow (12volt) to the USB cable. Stupid and careless mistake I know, trust me... Nothing strange happened other than the phone gave me the "incompatible charger" error. The phone will turn on and function 100% normally so long as the battery is charged via another device. For example I take my wife's fully charged battery out of her S4 and put it in mine, the phone works fine until the battery dies; the battery I swap to her phone charges perfectly fine in her phone so it is NOT a battery issue.
The phone will not charge a battery anymore, with the original charger or the other 3 white Samsung brand chargers I have, nor my car charger. After doing some research online I discovered that it was likely to be a fried USB board, which I replaced today. So the USB board and USB connector are brand new and I am still having the same problem. I also read about restoring to factory settings which I have done and also reinstalled my custom ROM. I reinstalled AFTER the error message began occurring so it was NOT cause by a the ROM update. I read that I may be able to use a wireless charger which would solve my problem, but I don't actually own a wireless charging base and I have no plans of buying one unless it is my ONLY option to fix this.
Here is an exact description of the problem:
When I connect a USB charger of any kind to the phone while it is powered off, I get a black screen and the phone vibrates once every 4 seconds or so and the battery never appears on the screen nor does the screen light up in any way.
When I connect a USB charger or connect it to a PC while the phone is on I get "The connected charger is incompatible with this phone. To prevent damage to your phone, charging has been stopped. To continue charging, use the original charger and cable that were provided with this phone." error message and a battery icon with a red "X." If connected to a PC the PC says "unrecognized USB device."
Here is my phone info:
Verizon Galaxy S4
Model SCH-I545
Android Version: 4.4.2
Baseband: I545VRUAMDK
Hardware Version: I545.06
Rooted
Rom: Hyperdrive RLS20
Recovery: PhilZ Touch v6.54.9
ClockworkMod v6.0.5.0
If there is a tread that has already covered this I apologize, I did do a search and didn't see one.
Any help or information is greatly appreciated.
Plague421 said:
Just to be clear, what I am asking for here is advice on which part I need to replace on my phone in order to fix this.
Here is what happened:
I was trying to make a bench power supply out of an old computer power supply I had laying around. Well when I went to connect the "charge only USB Cable" to the Molex connector I accidentally swapped the wire colors, I meant to use the red (5volt) but instead connected the yellow (12volt) to the USB cable. Stupid and careless mistake I know, trust me... Nothing strange happened other than the phone gave me the "incompatible charger" error. The phone will turn on and function 100% normally so long as the battery is charged via another device. For example I take my wife's fully charged battery out of her S4 and put it in mine, the phone works fine until the battery dies; the battery I swap to her phone charges perfectly fine in her phone so it is NOT a battery issue.
The phone will not charge a battery anymore, with the original charger or the other 3 white Samsung brand chargers I have, nor my car charger. After doing some research online I discovered that it was likely to be a fried USB board, which I replaced today. So the USB board and USB connector are brand new and I am still having the same problem. I also read about restoring to factory settings which I have done and also reinstalled my custom ROM. I reinstalled AFTER the error message began occurring so it was NOT cause by a the ROM update. I read that I may be able to use a wireless charger which would solve my problem, but I don't actually own a wireless charging base and I have no plans of buying one unless it is my ONLY option to fix this.
Here is an exact description of the problem:
When I connect a USB charger of any kind to the phone while it is powered off, I get a black screen and the phone vibrates once every 4 seconds or so and the battery never appears on the screen nor does the screen light up in any way.
When I connect a USB charger or connect it to a PC while the phone is on I get "The connected charger is incompatible with this phone. To prevent damage to your phone, charging has been stopped. To continue charging, use the original charger and cable that were provided with this phone." error message and a battery icon with a red "X." If connected to a PC the PC says "unrecognized USB device."
Here is my phone info:
Verizon Galaxy S4
Model SCH-I545
Android Version: 4.4.2
Baseband: I545VRUAMDK
Hardware Version: I545.06
Rooted
Rom: Hyperdrive RLS20
Recovery: PhilZ Touch v6.54.9
ClockworkMod v6.0.5.0
If there is a tread that has already covered this I apologize, I did do a search and didn't see one.
Any help or information is greatly appreciated.
Click to expand...
Click to collapse
there is no fixing this you fried the motherboard its toast done,over with gl finding another MDK motherboard those are few and far between the charge controller is part of the motherboard you need to replace the whole thing(logicboard) you are better off buying a new phone a wireless charger is worth a shot but if the charging controller is shot its not gonna do you any good the only other option would be to hotwire the battery to a external charger (you can't simply feed 5v into the battery it will melt/explode it needs to be a regulated current of 3.4 to 3.8v at about 150Mah it will take 4 hours to charge and you will need to be there to unplug it before it overcharges and explodes
Legitsu said:
there is no fixing this you fried the motherboard its toast done,over with gl finding another MDK motherboard those are few and far between the charge controller is part of the motherboard you need to replace the whole thing(logicboard) you are better off buying a new phone a wireless charger is worth a shot but if the charging controller is shot its not gonna do you any good the only other option would be to hotwire the battery to a external charger (you can't simply feed 5v into the battery it will melt/explode it needs to be a regulated current of 3.4 to 3.8v at about 150Mah it will take 4 hours to charge and you will need to be there to unplug it before it overcharges and explodes
Click to expand...
Click to collapse
I was afraid of that.
Thanks for the info.