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I have seen about one hundred posts warning ominously about HTC's unlock voiding the warranty but it appears that no one has really given any thought to the legality of such an action.
This is not about whether rooting will void the warranty. That has always been true if the rooting was somehow non-reversible.
The concern voiced by many is that the unlock will trip a write-once type indicator in the hardware that will permanently watermark the phone as being unlocked. (such as the proverbial blown fuse.)
My analysis is:
HTC cannot push an OTA to every Evo3D unlocking the bootloader that will void warranties. Even if it were optional, the uninformed masses would, of course, accept the update without a second thought. (There is also no setup in the OTA updating system (to my knowledge) for giving warnings about voiding warranties or the like.)
I haven't looked into the details of what jurisdiction governs the warranty contracts on the Evo3D but I am sure there is some prohibition against sneaky ways of voiding the warranty by the manufacturer.
Many have thrown around the idea of a class action suit over the failure of HTC to (at this time) live up to the CEO's promise of unlocking the bootloaders. Such an class action would not likely succeed. However, if the manufacturer pushed an OTA update that voided all Evo 3D warranties, that would probably be a class action worth pursuing.
Further, I do not believe that an non-OTA unlock update that voided warranties would be allowed even if HTC only published the update on the HTC website with explicit warnings about voiding warranties if applied.
HTC would have a very hard time justifying why their own software update should void HTC's warranty on the software and hardware of HTC's own phone.
However, if the warranty contracts are controlled by some off the wall legal jurisdiction, I could be wrong.
(Added at 10AM CT 20110701)
One other thing that just crossed my mind.
To have such a permanent watermarking function at hardware level, HTC would have had to have planned this from development.
The encrypted bootloaders were to be permanent until the policy was changed May 26 (or so).
For HTC to add a write once indicator at that time, they would have had to tear every phone apart and retool the manufacturing line. This seems unlikely.
The only other way they could do this is if the phone was designed with (at that time) unnecessary write once indicators just in case they were needed.
This would be possible but. . . . is it likely?
Any other thoughts?
No lol
novanosis85 said:
No lol
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Okay, that's hilarious. Your pic is Chou flipping the customers off and you still trust HTC.
Man, you're one big ball of contradictions aren't you...
(please note, I am starting a flame war with you, I am only joking)
My personal opinion is that HTC has lost a little credibility but . . .
I don't think they are that stupid.
Them unlocking the Evo 3D won't void the warranty any more than them just doing a regular update for bugs. It's rooting that will void the warranty. While it is completely legal to root, the manufacturer does not have to honor their warranty if you do.
Is this real? If HTC unlocks their phone, it voids their warranty? Can we get an aptitude test for registration to this site?
If you are asking if it will void the warranty for XDA to unlock it, unlikely. Never been an issue in the past. I think rooting a device in the US has been deemed 100% legal too. I am not about to search it to find out.
3rd. HTC does little of their own warranty work. Meaning, most phones are covered by Sprint TEP/Assurion. When Sprint or Assurion sends them back you already have a new phone and they don't care who had it. The only time you ACTUALLY use your HTC warranty is if a manufacturer defect affects your phone within the first year and you don't have TEP. Then you send them your device and they will fix it. You get NO loaner phone in the process, so most people don't go this route.
Jye75 said:
Them unlocking the Evo 3D won't void the warranty any more than them just doing a regular update for bugs. It's rooting that will void the warranty. While it is completely legal to root, the manufacturer does not have to honor their warranty if you do.
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This is not about whether rooting will void the warranty. That has always been true if the rooting was somehow non-reversible.
The concern voiced by many is that the unlock will trip a write-once type indicator in the hardware that will permanently watermark the phone as being unlocked. (such as the proverbial blown fuse.)
I will update my original post to address this misunderstanding.
ls3mach said:
Is this real? If HTC unlocks their phone, it voids their warranty? Can we get an aptitude test for registration to this site?
If you are asking if it will void the warranty for XDA to unlock it, unlikely. Never been an issue in the past. I think rooting a device in the US has been deemed 100% legal too. I am not about to search it to find out.
3rd. HTC does little of their own warranty work. Meaning, most phones are covered by Sprint TEP/Assurion. When Sprint or Assurion sends them back you already have a new phone and they don't care who had it. The only time you ACTUALLY use your HTC warranty is if a manufacturer defect affects your phone within the first year and you don't have TEP. Then you send them your device and they will fix it. You get NO loaner phone in the process, so most people don't go this route.
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Did you read my original post? Did you look at the current poll results?
Please do before you basically ignore the point of the thread?
I was trying to quell fears. However, there are many who seem worried about this.
Also, TEP costs MONEY.
Warranty returns, such as when the USB port fails, do not. The concern is that if a USB port failed and you had applied the unlock, HTC would say that the warranty is void because you unlocked the phone using their update.
I do not think the OTA will actually unlock the phone as 95% of the people don't need it. Only a small portion of the people actually want to unlock the phone. I think the update will push the necessary internal files to the phone allowing people to run a tool that unlocks the phone. This tool will probably give a warning about voiding the warranty, and make you accept it before actually unlocking it. Then making the necessary changes to mark your phone as unlocked.
ls3mach said:
Is this real? If HTC unlocks their phone, it voids their warranty? Can we get an aptitude test for registration to this site?
If you are asking if it will void the warranty for XDA to unlock it, unlikely. Never been an issue in the past. I think rooting a device in the US has been deemed 100% legal too. I am not about to search it to find out.
3rd. HTC does little of their own warranty work. Meaning, most phones are covered by Sprint TEP/Assurion. When Sprint or Assurion sends them back you already have a new phone and they don't care who had it. The only time you ACTUALLY use your HTC warranty is if a manufacturer defect affects your phone within the first year and you don't have TEP. Then you send them your device and they will fix it. You get NO loaner phone in the process, so most people don't go this route.
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there are theories flaoting around that HTC may try to "watermark" phones that take the unlock OTA so that it voids the manufacturers warranty.. yes to some of us it sounds crazy, but apparently it is very serious to some people.. and rooting is not illegal, but still does void the warranty.. thats why most devs have disclosures on the things they do that is custom or creates root.. you do this at your own risk, voids warranty, yada yada.. no hate to you sir, but this has been a concern for a while now..
i personally dont think that it would void the warranty, but then again who am i..
ftc_osiris said:
This is not about whether rooting will void the warranty. That has always been true if the rooting was somehow non-reversible.
The concern voiced by many is that the unlock will trip a write-once type indicator in the hardware that will permanently watermark the phone as being unlocked. (such as the proverbial blown fuse.)
I will update my original post to address this misunderstanding.
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Ah, I see. Well, I suppose in that case, my answer to the poll would be that I trust them since it was publicly announced that they would unlock their bootloaders, effectively rendering any backlash from them about it voiding the warranty - a good case for a class action lawsuit, should it come up.
Jye75 said:
Them unlocking the Evo 3D won't void the warranty any more than them just doing a regular update for bugs. It's rooting that will void the warranty. While it is completely legal to root, the manufacturer does not have to honor their warranty if you do.
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archos did this. your device would be watermarked and void your warranty.
how 'bout a 4rth option in the poll - i'd gladly give up my warranty for root.
as someone mentioned, seems it would be pretty crazy for HTC to give us an update,that would void the warranty, to their own phone they make. I see no logic in that whatsoever
I'm going to void the warranty by rooting anyway, don't care.
madsquabbles said:
archos did this. your device would be watermarked and void your warranty.
how 'bout a 4rth option in the poll - i'd gladly give up my warranty for root.
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Prior to HTC unlocking their future devices, I can understand that. After they push an OTA (if they do) then I can't see it voiding the warranty. They'd probably put out a bulletin of sorts to their repair centers and affiliates that allows for warranty repair of a phone that was "watermarked" as being unlocked.
davec1234 said:
I'm going to void the warranty by rooting anyway, don't care.
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me too.. me too
oh and can i change my vote??? i really think HTC is the devil..
jdub01984 said:
I do not think the OTA will actually unlock the phone as 95% of the people don't need it. Only a small portion of the people actually want to unlock the phone. I think the update will push the necessary internal files to the phone allowing people to run a tool that unlocks the phone. This tool will probably give a warning about voiding the warranty, and make you accept it before actually unlocking it. Then making the necessary changes to mark your phone as unlocked.
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I understand your theory, but again, I don't think that many jurisdictions would allow them to have such a voiding.
This is not the same as voiding the warranty by using OEM overclocking software. (I think that some board/CPU manufacturers provide software with the understanding that if you burn it out by O/Cing, the warranty will not cover it)
This is a unlock of encryption that would really just take us back to an unrooted Evo 4G.
I could be wrong but I don't really think that the CEO's promise even implied S-OFF.
I think that the only thing he promised was that the bootloader would no longer use encrypted signatures.
Thus, we would have an S-ON setup just like on the Evo 4G fresh out of the box.
Of course, with the rooting method by the brilliant devs in TEAMWIN, we could then get S-OFF by loading the ENG bootloader (I think).
madsquabbles said:
archos did this. your device would be watermarked and void your warranty.
how 'bout a 4rth option in the poll - i'd gladly give up my warranty for root.
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What do you mean Archos did this?
They pushed an OTA update that voided warranties by permanently watermarking phones as having been updated?
ftc_osiris said:
I understand your theory, but again, I don't think that many jurisdictions would allow them to have such a voiding.
This is not the same as voiding the warranty by using OEM overclocking software. (I think that some board/CPU manufacturers provide software with the understanding that if you burn it out by O/Cing, the warranty will not cover it)
This is a unlock of encryption that would really just take us back to an unrooted Evo 4G.
I could be wrong but I don't really think that the CEO's promise even implied S-OFF.
I think that the only thing he promised was that the bootloader would no longer use encrypted signatures.
Thus, we would have an S-ON setup just like on the Evo 4G fresh out of the box.
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The nexus S ships with a locked bootloader. You have to manually run a command to unlock it, and it tells you during the process that it voids your warranty. I would assume that will be the case for this update, as the vast majority of people do not require the bootloader to be unlocked.
jdub01984 said:
The nexus S ships with a locked bootloader. You have to manually run a command to unlock it, and it tells you during the process that it voids your warranty. I would assume that will be the case for this update, as the vast majority of people do not require the bootloader to be unlocked.
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Does it permanently watermark the phone or can the unlocking (and voiding) be reversed?
Okay there is some crazy talk going on in here guys.
HTC pushing an update that unlocks your phone and in turn voids your warranty? Come on get real fellas.
The talk about the update voiding your warranty isn't the update itself doing the void BUT the unlock voiding your warranty. They wont send an OTA to sit there for everyone and people would DL the OTA and their phone would be unlocked just like that. The OTA that would be sent out would ALLOW you to unlock your phone on your own, NOT unlock it for you.
The thought is that HTC will do something like Moto is where when the USER goes into the bootloader and chooses to unlock their device it will mark the phone as voiding its warranty. ONLY then will the phones warranty be voided, NOT for just taking the OTA that enables the function.
Now relocking and being able to have your phone serviced under warranty is all speculation as to if thats possible and if its not then itd be up to the devs to create a workaround for it. Not sure how the Moto devs have handeled this part personally though.
In short the Unlocking and the OTA will be 2 seperate tasks. You take the OTA update, then you have the ability to unlock your phone if you want. If you dont want to unlock then you still have warranty. Again accepting the OTA they push out wont automatically unlock all the phones, itll just give you the ability to do it on your own after.
i.e. not sending in my serial number to asus to void my warranty. I know it's the risk I take, yadda yadda. I'm no stranger to rootage. I'm just wary about this one. Thoughts? Possibilities?
No.
10char
Unlocking bootloader is not root & vice versa....
anyway I've seen no way to bypass Asus yet to unlock your bootlader
I know they're separate I've already rooted it, but was wary about unlocking it to flash a custom rom is all.
Either balls up or don't. If you do, deal with the possible consequences. If not, keep your warranty.
Sent from my Transformer Prime TF201 using Tapatalk
Even if you could unlock the bootloader without using their tool, it would still void your warranty. If you think that the only way to tell if you've unlocked is by it phoning home, then you're sorely mistaken.
If you screw with the bootloader and break your tablet by attempting to unlock it, you've broken your warranty regardless. If you then RMA your tablet and try to get it repaired, any technician worth their salt will be able to tell it was tampered with and will cancel your RMA anyways. Then to make it worse, they'll charge you to have it shipped back because it's not covered under warranty. Phoning home is just a step to keep that from happening. ASUS will not even bother opening an RMA unless you agree to pay them for out of warranty repairs, saving both you and them time and effort.
frozen-solid said:
Even if you could unlock the bootloader without using their tool, it would still void your warranty. If you think that the only way to tell if you've unlocked is by it phoning home, then you're sorely mistaken.
If you screw with the bootloader and break your tablet by attempting to unlock it, you've broken your warranty regardless. If you then RMA your tablet and try to get it repaired, any technician worth their salt will be able to tell it was tampered with and will cancel your RMA anyways. Then to make it worse, they'll charge you to have it shipped back because it's not covered under warranty. Phoning home is just a step to keep that from happening. ASUS will not even bother opening an RMA unless you agree to pay them for out of warranty repairs, saving both you and them time and effort.
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Don't make it sound as if Asus is lily white in this. They void your ENTIRE hardware warranty for unlocking the software. It's a "get out of jail free" card for them.
And then to add insult to injury it's not even a full unlock of the bootloader. NVFlash is STILL disabled.
Furthermore, given the track record of their RMA center, they may very well NOT have even the first clue that you've unlocked your bootloader. They don't seem very bright there.
Col.Kernel said:
Don't make it sound as if Asus is lily white in this. They void your ENTIRE hardware warranty for unlocking the software. It's a "get out of jail free" card for them.
And then to add insult to injury it's not even a full unlock of the bootloader. NVFlash is STILL disab
Furthermore, given the track record of their RMA center, they may very well NOT have even the first clue that you've unlocked your bootloader. They don't seem very bright there.
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So do most manufacturers, even ones who's bootloader isn't locked. Replacing the factory firmware voids your warranty on almost every device. Yes, most don't actually call home, so a lot of repairs happen ANYWAYS regardless of the warranty status, but the point is the same. I only wanted to inform the OP that not phoning home doesn't change the voiding of the warranty.
NVFlash is a legitimate complaint, but has nothing to do with the question at hand: which is unlocking without voiding the warranty. Even if we had access to NVFlash, unlocking would still void your warranty. The only difference here is that it'd be easier to fix some bricks.
Lastly, I'm going to defend ASUS on this, because expecting them to handle hardware repairs on something you screwed with the bootloader and firmware on is a huge drain on RMA resources. If you return your tablet for a warranty repair, it's very easy for them to just send you a new/refurbished one off the shelf and fix the broken one on their own time. If you've flashed it and messed with the bootloader, it puts added strain on their repair teams to be able to restore bootloaders and firmwares to the factory defaults. Yes, it's not hard to flash the bootloader and relock it, but it's a 20-30 minute job they wouldn't otherwise have to do. Plus, if you're someone who overclocks and messes with driver settings to change how the hardware works, you could put added strain on hardware that a locked/unmodified tablet wouldn't have. You can't expect them to fix issues relating to overheating your tablet because you don't know what you're doing.
Guys I sincerely hope we are not going to start the warranty, boot unlocker, argument again. There are already 15 pages of it in one thread here
I thought I bricked my day-old EVO 4G LTE, so I went to the store to switch it out. To my dismay, they found out I was rooted, unlocked, and flagged my account. They told me I would not be able to return it, or swap it. They gave me a number for HTC, which I called in-store. A really nice guy walked me through some stuff and told me unfortunately unlocking voids HTC's warranty but I was free to try to send it in and they would fix it, at-cost.
I was under the impression rooting and unlocking were legal...no?
The reason that rooting and unlocking voids warranty is because doing so gives you access to abilities that were not intended for the average user. You get access to pretty much everything, hardware and all. They place boundaries essentially to limit intentional or unintentional damage, to protect it and you.
There are also security problems that you risk doing so (coming from the book ). If something were to go wrong while not rooted and not locked (all stock) they could easily differentiate from what is your fault and is a manufacturers fault. In all they say its to protect the average user. Always try to return to stock before returning it, as a rule of thumb.
mfungah said:
Always try to return to stock before returning it, as a rule of thumb.
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This. Do some reading, it's definitely very possible to return your phone to factory conditions so they never knew you unlocked the boot loader in the first place.
fredryk said:
This. Do some reading, it's definitely very possible to return your phone to factory conditions so they never knew you unlocked the boot loader in the first place.
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I agree with that..... I also bought a HTC Pico that was "UNLOCKED" from ... Best Buy and HTC said that they would honor the warranty fully.
So if a whole-seller unlocked the PDA / phone it seems to be alright with HTC, but if a developer does a root / unlock to IMPROVE a flawed or almost worthless app or Bloatware situation that that is a NO NO to the manufactures?
That seems to be just a way to VOID / not pay for or exchange a some what POJ they couldn't upgrade or design correctly themselves.
That voiding a warranty for fixing a problem is just an "Enron" around the real problem.
pfaction said:
I was under the impression rooting and unlocking were legal...no?
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"legal" and "warranty" are different things...for example, iOS jailbreak is legal in USA (http://en.wikipedia.org/wiki/IOS_jailbreaking#Legal_status) but it voids warranty (http://www.cultofmac.com/52463/apples-official-response-to-dmca-jailbreak-exemption-it-voids-your-warranty/52463/)
Today's smartphones are as good as PCs. Does using root on computers voids warranty? No!
Using root should/must not void warranty on Smartphones too.
Does rooting your device (e.g. an Android phone) and replacing its operating system with something else void your statutory warranty, if you are a consumer?
In short:
No.
Just the fact that you modified or changed the software of your device, is not a sufficient reason to void your statutory warranty. As long as you have bought the device as a consumer in the European Union.
A bit longer:
Directive 1999/44/CE dictates1 that any object meeting certain criteria (incl. telephones, computers, routers etc.) that is sold to a consumer2. inside the European Union, has to carry a warranty from the seller that the device will meet the quality that you would expect for such a device for a period of 2 years.
A telephone is an example of such a device and is an object that comprises many parts, from the case to the screen to the radio, to a mini-computer, to the battery, to the software that runs it. If any of these parts3 stop working in those 2 years, the seller has to fix or replace them. What is more these repairs should not cost the consumer a single cent — the seller has to cover the expenses (Directive 1999/44/CE, §3). If the seller has any expenses for returning it to the manufacturer, this is not your problem as a consumer.
If your device becomes defective in the first 6 months, it is presumed that the defect was there all along, so you should not need to prove anything.
If your device becomes defective after the first 6 months, but before 2 years run out, you are still covered. The difference is only that if the defect arises now, the seller can claim that the defect was caused by some action that was triggered by non-normal use of the device4. But in order to avoid needing to repair or replace your device, the seller has to prove that your action caused5 the defect. It is generally recognised by courts that unless there is a sign of abuse of the device, the defect is there because the device was faulty from the beginning. That is just common sense, after all.
So, we finally come to the question of rooting, flashing and changing the software. Unless the seller can prove that modifying the software, rooting your device or flashing it with some other OS or firmware was the cause for the defect, you are still covered for defects during those 2 years. A good test to see if it is the software’s fault is to flash it back with stock firmware/OS and see if the problem persists. If it does, it is not a software-caused problem. If it is not possible to revert it stock software any more, it is also not a software-caused defect. There are very few hardware defects that are caused by software — e.g. overriding the speaker volume above the safe level could blow the speaker.
Many manufacturers of consumer devices write into their warranties a paragraph that by changing the software or “rooting” your device, you void the warranty. You have to understand that in EU we have a “statutory warranty”, which is compulsory that the seller must offer by law (Directive 1999/44/CE, §7.1) and a “voluntary warranty” which the seller or manufacturer can, but does not need to, offer as an additional service to the consumer. Usually the “voluntary warranty” covers a longer period of time or additional accidents not covered by law6. If though the seller, the manufacturer or anyone else offers a “voluntary warranty”, he is bound to it as well!
So, even if, by any chance your “voluntary warranty” got voided, by European law, you should still have the 2 year “compulsory warranty” as it is described in the Directive and which is the topic of this article.
In case the seller refuses your right to repair or replace the device, you can sue him in a civil litigation and can report the incident to the national authority. In many European countries such action does not even require hiring a lawyer and is most of the time ensured by consumers associations.
The warranty under this Directive is only applicable inside the European Union and only if you bought the device as a consumer.
[1] EU member states must have by now imported the Directive 1999/44/CE into their national laws. So you should quote also your local law on that topic.
[2] A consumer is a natural person who acts for their own private purposes and not as a professional. .
[3] Batteries can be exempt of this and usually hold only 6 months warranty.
[4] E.g. a defect power button could be caused by spreading marmalade in it or hooking it onto a robot that would continuously press the button every second 24/7 — of course that is not normal or intended use.
[5] Note that correlation is not causation — the defect has to be proven to be caused by your action, not just correlate with it.
[6] E.g. if a device manufacturer guarantees the phone is water- and shock-proof or a car manufacturer offers 7 years of warranty against rust.
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Source : https://fsfe.org/freesoftware/legal/flashingdevices.en.html
Sorry I thought I was in Note II forum
I'm going open a new thread there too but since this concerns all of us, it's up to mods to keep this one open.
It shouldn't but it does, even in the EU, OEM's successfully manage to deny warranty based on root.
Root on a Linux system is different to root on an android device though. You're not flashing firmware onto the motherboard of a linux PC and if you are, this is OEM provided anyway.
Once you have root on an android phone, you have acces to do so much more (which although root itself doesn't give you) enables you to flash teh radio stack and other partitions that if done incorrectly, can brick your phone.
If you flash an OEM BIOS on a PC, and it bricks it, they'll repair it because they provided what you flash on it. With Android, the development community works well outside the confines of the Android OS. Basebands, recoveries, bootloaders.
Can root itself break the phone? No. Should warranty be refused on the basis of root alone? No. If I have a faulty USB port, my root status is irrelevant.
However, as an OEM, I would like to be protected against people bricking their device through their own stupidity. I don't want to have to pay to give John Smith a new device because he flashed a Note 2 recovery on his S3.
So the middle ground should be... As an OEM if you are unable to provide evidence that root caused the failure - warranty not void. However, if you can prove the CPU was fried due to overclocking - warranty void!
rootSU said:
Can root itself break the phone? No. Should warranty be refused on the basis of root alone? No. If I have a faulty USB port, my root status is irrelevant.
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Exactly!!!
I'm OK with these incorrect flash procedures but they refuse everything including manufacturing faults. That's not fair!
Often two warranty's for a phone .
One the phone vendors warranty .
Two a manufacturers extra warranty ..
Samsung offer a limited 24 months warranty and unless they are the phone vendor i do not believe EU laws apply s to this extra warranty .
Where a user may be right in the EU claiming the phone vendor should honour the warranty on a rooted phone . The problem is compounded by the vendor sending the phone to Samsung for warranty repairs . Samsung then say it does not match our terms and conditions for warranty repairs .
But no matter how many users say the law says root is ok Samsung reply no and no user has yet stood up and challenged either the vendor or Samsung .
jje
I bricked (hard brick) my Moto Z 2 months back. Which means no boot, no charge, no pc detection. I tried multiple service centre in different cities and they all told me that my warranty is over. One even showed me their website which said out of warranty when they entered my IMEI.
I'm wondering how can they know without powering the phone. Is it possible that they void the warranty the moment you ask for the unlock code while unlocking the bootloader? Because I've claimed my warranty multiple times before on my previous phones and they didn't know if the bootloader was unlocked.
Motorola states on their bootloader unlock page that you loose your warranty if you request an unlock code.
In the US this is allowed to do for companies as far as I know.
In the EU it's not possible to deny the customer the mandatory warranty and therefore this "threat" is null and void in the EU
regenwurm16 said:
Motorola states on their bootloader unlock page that you loose your warranty if you request an unlock code.
In the US this is allowed to do for companies as far as I know.
In the EU it's not possible to deny the customer the mandatory warranty and therefore this "threat" is null and void in the EU
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But they killed my warranty
Manish54 said:
But they killed my warranty
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So I suppose you are an EU citizen then.
Easiest way is to tell them they can't deny you your warranty according to EU regulations and if they still make problems threaten them that you'll go to the consumer protection agency of your country
As long as there's no physical damage visible from the outside and you didn't do anything harmful like overclock the device (which hardly is traceable as the cause of the problem) they have nothing against you to justify the denial of your warranty.
Last resort is taking them to court (your consumer protection agency should help you with this) you'll get right most surely but I don't suppose they will go that far.
I bought Moto Z an unlocked US version on eBay and just wanted to check the motorola's website for warranty. I logged in to my moto account and registered my device by entering IMEI #. It shows warranty status as "Jan 2017" I sent an email to support and provided them eBay/PayPal receipt but they replied saying that they won't honor the warranty date change because I bought my device from an unauthorized reseller. I asked them how can a device that was released Sep/Oct 2016 have already expired warranty, but didn't really get an answer from motorola.
regenwurm16 said:
So I suppose you are an EU citizen then.
Easiest way is to tell them they can't deny you your warranty according to EU regulations and if they still make problems threaten them that you'll go to the consumer protection agency of your country
As long as there's no physical damage visible from the outside and you didn't do anything harmful like overclock the device (which hardly is traceable as the cause of the problem) they have nothing against you to justify the denial of your warranty.
Last resort is taking them to court (your consumer protection agency should help you with this) you'll get right most surely but I don't suppose they will go that far.
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I don't think that's possible because they give the warning before unlocking the bootloader. Also there are thousands of pending cases in the counsumer court here in India.
Manish54 said:
I don't think that's possible because they give the warning before unlocking the bootloader. Also there are thousands of pending cases in the counsumer court here in India.
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I don't know about the laws in India but in Europe at least that warning isn't legal.