Hey all,
My gf has an M4 Aqua.
She has never done anything with it.
No root, no custom roms etc.
Suddenly today phone shut down, Sony logo appeared, blue booting waves and then just pure blue screen.
She did the Software Recovery via Xperia Companion.
It booted normally, she set up everything (although she said it was running very slowly) and while she was just in the home screen it shut down again and did the same thing.
She clicked the red reset button and it booted fine.
Edit: Shut down and blue screen again.
Edit2: After Software Recovery she is on 6.0.1 now.
Edit3: Even when idle it gives the blue screen after some time.
Any ideas why that is happening, how to fix it permanently?
I've seen posts but people said the Software Recovery helped them which is sadly not working for us.
We just need to wait till next month so she can give this one for proper service check.
Is this a hardware issue? I've never encountered a pure blue screen on Sony before.
Cheers, thanks for any help.
Hello friend, i have an xperia m4 aqua dual, same problem than yours, already used xperia conpanion 3 times trying to solve the problem, the cellphone works like a charm for 10min and the problem gets back again, blue screen if i launch some app like facebook and running slooooow, i have read that this is a hardware failure, but don't know what is the ic failure.
Edit: Now i found the problem, the xperia has 2 module of 1gb of ram on the motherboard, when the phone boots (congrats no blue screen) you can go and see how much RAM it haves, it will just show 883mb of total RAM. so... 1 module of RAM is dead.
Edit²: Saw on the xperia forum that sony is pushing an new update on xperia companion, solved the problem of ram and blue screen for some people, i will give i try later today, can be just a software problem.
d3vileyes said:
Hello friend, i have an xperia m4 aqua dual, same problem than yours, already used xperia conpanion 3 times trying to solve the problem, the cellphone works like a charm for 10min and the problem gets back again, blue screen if i launch some app like facebook and running slooooow, i have read that this is a hardware failure, but don't know what is the ic failure.
Edit: Now i found the problem, the xperia has 2 module of 1gb of ram on the motherboard, when the phone boots (congrats no blue screen) you can go and see how much RAM it haves, it will just show 883mb of total RAM. so... 1 module of RAM is dead.
Edit²: Saw on the xperia forum that sony is pushing an new update on xperia companion, solved the problem of ram and blue screen for some people, i will give i try later today, can be just a software problem.
Click to expand...
Click to collapse
Hey mate, thanks for the reply!
Will check RAM and try the Xperia Companion again. Gonna update soonish with the results.
It happens alike, ram, blue screen, and in my case at first had problems with the network signal (it was for a while), and the camera (worked sometimes in or out an error log . So YouTube I found this:
Apparently there is a problem with this smartphone after a period of use, and seeking information on the internet apparently called blue screen of death, and happened to the iPhone 5 and even g3 lg, but in this smartphone presents with different symptoms. Unfortunately in my case it is out of warranty two months ago
By the way the new version of PC Companion commenting here will not let me install it, I get a kernel32.dll error in Windows, but the previous version if you install without problems, someone knows what is due?
lynksus said:
It happens alike, ram, blue screen, and in my case at first had problems with the network signal (it was for a while), and the camera (worked sometimes in or out an error log . So YouTube I found this:
Apparently there is a problem with this smartphone after a period of use, and seeking information on the internet apparently called blue screen of death, and happened to the iPhone 5 and even g3 lg, but in this smartphone presents with different symptoms. Unfortunately in my case it is out of warranty two months ago
By the way the new version of PC Companion commenting here will not let me install it, I get a kernel32.dll error in Windows, but the previous version if you install without problems, someone knows what is due?
Click to expand...
Click to collapse
Thanks for the vid. Good to know it's kind of popular. My gf gives it to service today so we won't check ram etc. But ye this is a bit of a ****ty phone.
These memory problems, speaker broke now this.
I hope they gonna give her a new one.
Also check a statutory warranty (i think that's how it's called) in your country.
Here in Poland apart from the producers warranty we have a warranty from the seller. (its a law)
If seller sells us a product that breaks (no matter if it's producer fault) they need to repair it or exchange for a working one.
This warranty is valid for 2 years.
i updated my xperia m4 , the problem got worse, can't pass the blue screen now, just a constant boot loop of blue screen, i never want a xperia again --'
Ephixi4 said:
Hey all,
My gf has an M4 Aqua.
She has never done anything with it.
No root, no custom roms etc.
Suddenly today phone shut down, Sony logo appeared, blue booting waves and then just pure blue screen.
She did the Software Recovery via Xperia Companion.
It booted normally, she set up everything (although she said it was running very slowly) and while she was just in the home screen it shut down again and did the same thing.
She clicked the red reset button and it booted fine.
Edit: Shut down and blue screen again.
Edit2: After Software Recovery she is on 6.0.1 now.
Edit3: Even when idle it gives the blue screen after some time.
Any ideas why that is happening, how to fix it permanently?
I've seen posts but people said the Software Recovery helped them which is sadly not working for us.
We just need to wait till next month so she can give this one for proper service check.
Is this a hardware issue? I've never encountered a pure blue screen on Sony before.
Cheers, thanks for any help.
Click to expand...
Click to collapse
Try repairing your software using Sony pc companion.. Since your phone is not rooted,this may work..
saitejadsst said:
Try repairing your software using Sony pc companion.. Since your phone is not rooted,this may work..
Click to expand...
Click to collapse
We did it with Xperia Companion which is the same **** as far as I know.
The phone is sent to service, she'll probably get a new one.
Thanks for the tip though!
Had the same blue screen after installing a incompatible xposed module. But i had not that ram problem. It sometimes booted and sometimes reboot at bluescreen. Re-flashed firmware using newest Flashtool (include "wipe Sin, wipe Misc TA") blue screen was gone.
jtg01 said:
Had the same blue screen after installing a incompatible xposed module. But i had not that ram problem. It sometimes booted and sometimes reboot at bluescreen. Re-flashed firmware using newest Flashtool (include "wipe Sin, wipe Misc TA") blue screen was gone.
Click to expand...
Click to collapse
misc TA any? Where for example?
Hey all, i had same problem with my M4 before, blue screen, ram just read 883 mb, suddently restart, n very difficult to turning on.
I get problem after upgrade to marshmallow. I have been tried to reset, flash software, and downgrade, but my M4 still problem.
But now the problem has been solved.
Root cause of problem on my device is bad emmc connection.
I found it when i tried to hit my m4 caused felt angry, but my device be normal.
So i tried resolder the emmc n test.
I don't know what the related problem bad hardware connection with upgrade software, but that's actual root cause the problem on my M4.
Currently i use the last update of android 6 on my M4.
I hope my experience can help you to finish this problem.
explain please
Hey can you explain how you did it? any video or something?
angga triawan said:
Hey all, i had same problem with my M4 before, blue screen, ram just read 883 mb, suddently restart, n very difficult to turning on.
I get problem after upgrade to marshmallow. I have been tried to reset, flash software, and downgrade, but my M4 still problem.
But now the problem has been solved.
Root cause of problem on my device is bad emmc connection.
I found it when i tried to hit my m4 caused felt angry, but my device be normal.
So i tried resolder the emmc n test.
I don't know what the related problem bad hardware connection with upgrade software, but that's actual root cause the problem on my M4.
Currently i use the last update of android 6 on my M4.
I hope my experience can help you to finish this problem.
Click to expand...
Click to collapse
Related
About a week ago, maybe less, my xperia mini pro (gingerbread) notification led stopped working even when charging the phone. Thinking it was a software problem, I decided to factory reset it. It didn't solve the problem and I decided to just move on with my life since it isn't that important to me. With a then totally "empty" phone i updated it to ice cream sandwich just for the heck of it. Everything went fine until today.
When I wanted to unlock my phone to check if I had a text message, all it showed was a backlit screen with black on it. The back and menu button also lit up. When somebody called, the ringtone would ring but the screen stayed black. Took the battery out to turn it off and tried to turn it on again. Same thing happened, tried it few more times but nothing changed so I gave up. It didn't even display the sony logo when turning on.
A few hours later, when I try to start it again, it vibrates for a short time, then shows a backlit screen with black on it. Then it goes dark and after a few seconds lights up again. This goes on as an endless loop.
I have tried the SEUS tool. It told me my phone was updated but i tried to reinstall ice cream sandwich anyway, but it failed. And everytime the screen would lit up, the computer would make the sound when a usb is inserted; and when it would turn dark again, the sound when a usb is removed could be heard.
As I can't get into the recovery mode or any other mode I am at a loss on what I can try next.
At first I thought it might be the flex that was the problem but now I'm not so sure anymore.
The FUNNY part is that it happened today, TWO days after the 1 year warranty ended.
What options do I have?
Hope anyone can help me.
kittymeow said:
About a week ago, maybe less, my xperia mini pro (gingerbread) notification led stopped working even when charging the phone. Thinking it was a software problem, I decided to factory reset it. It didn't solve the problem and I decided to just move on with my life since it isn't that important to me. With a then totally "empty" phone i updated it to ice cream sandwich just for the heck of it. Everything went fine until today.
When I wanted to unlock my phone to check if I had a text message, all it showed was a backlit screen with black on it. The back and menu button also lit up. When somebody called, the ringtone would ring but the screen stayed black. Took the battery out to turn it off and tried to turn it on again. Same thing happened, tried it few more times but nothing changed so I gave up. It didn't even display the sony logo when turning on.
A few hours later, when I try to start it again, it vibrates for a short time, then shows a backlit screen with black on it. Then it goes dark and after a few seconds lights up again. This goes on as an endless loop.
I have tried the SEUS tool. It told me my phone was updated but i tried to reinstall ice cream sandwich anyway, but it failed. And everytime the screen would lit up, the computer would make the sound when a usb is inserted; and when it would turn dark again, the sound when a usb is removed could be heard.
As I can't get into the recovery mode or any other mode I am at a loss on what I can try next.
At first I thought it might be the flex that was the problem but now I'm not so sure anymore.
The FUNNY part is that it happened today, TWO days after the 1 year warranty ended.
What options do I have?
Hope anyone can help me.
Click to expand...
Click to collapse
Try flashing a stock Firmware using Flashtools(if you don´t know how look at Tutorials Section)
If it doesn´t help, then is a Hardware Problem
That's really hard that the warranty just ended. Maybe you could ask a local carrier if sony would be so nice to repair it under warranty because I think it is a hardware problem and if your bootloader is locked and you never rooted and tried some things, don't try to flash the stock rom first, better ask sony :good:
If they won't do it, flash stock gingerbread rom and try to boot it again. But as you tell it it's hardware related
mihahn said:
That's really hard that the warranty just ended. Maybe you could ask a local carrier if sony would be so nice to repair it under warranty because I think it is a hardware problem and if your bootloader is locked and you never rooted and tried some things, don't try to flash the stock rom first, better ask sony :good:
If they won't do it, flash stock gingerbread rom and try to boot it again. But as you tell it it's hardware related
Click to expand...
Click to collapse
I was hoping it isn't hardware related, but you're the 3rd person now who told me that it is. I never rooted or anything, so I'll just go to the sony service center then. Hopefully they'll be so nice to give a little extension of the warranty. Hahah.
Thank you for replying.
The solution is Getting Flashtool,installing ADB Drivers,Downloading stock Firmware and flashing.
But if you don't want to try,Taking it to SONY would be the solution.
If your warranty is over,then the service center guys charge a lot :crying:
Goodluck :good: And you could ask an experienced guy in your area to help you flash!
:good:
How is it that you have only a one-year varranty? The carrier varranty is usually one year only, that is true, but the manufacturer varranty, at least in Poland, is 2 years mandatory. And it's written in varranty papers included in the box
Double check before you pay
Take out your battery fir a while
Then try to install a proper kernel and flash a stock rom with flashtool
Sent from my Live With Walkman using xda premium
Graveir said:
How is it that you have only a one-year varranty? The carrier varranty is usually one year only, that is true, but the manufacturer varranty, at least in Poland, is 2 years mandatory. And it's written in varranty papers included in the box
Double check before you pay
Click to expand...
Click to collapse
Those are the advantages of being in the EU, which made it mandatory to have 2 yrs of warranty (1 by builder 1by re-seller i think), that doesn't work outside
I had the exact same thing happen to me. It happened a couple of weeks after I upgraded it to the official ICS. First I thought it was a hardware problem since my phone had fallen the previous day. I decided to try and do a software repair via PC companion which didn't help.
So, further convinced that it was a hardware problem, I brought it to the shop where I got the phone (it was still under warranty). They simply downgraded the software to GB. Problem solved.
Dear All,
My xperia mini pro sk17i condition now:
- broken lcd because dropped, all normal functionally until a weeks ago (until blank screen coming).
- was rooting
- was unlock bootloader
in a week ago, suddenly restart and cannot startup with blank screen and logo sony erricsson disappear just vibrate (in gingerbread)
till now, i already have doing flash it to many stock rom and custom rom i have it with flashtool. in fastboot too, flashing kernel with stock kernel. i really need the suggestion about what's happening on my phone, problem in software or hardware, or this cause my broken lcd for that blank.
thank for the attention to read my problem. i'm very gratefull and waiting the suggestion what should i do with this phone.
I think Services center is the best , go their and they will repair your phone
if not , by new one
Re:
Mohamed Hashem said:
I think Services center is the best , go their and they will repair your phone
if not , by new one
Click to expand...
Click to collapse
thank you very much for your suggestion, that's last solution for my problem. i hope any others trick that i can doing again for my case.
because this phone is very important to me.
galieh said:
thank you very much for your suggestion, that's last solution for my problem. i hope any others trick that i can doing again for my case.
because this phone is very important to me.
Click to expand...
Click to collapse
man i'm sorry , but you have bricked Screen !
Hi
What do you want to do?
If your screen is broken, you could "do" something via ADB, but not so much.
PERHAPS you could delete your lockscreen (you can do, search), make the device boot wisthout sim cadr (=no pin), install (adb install) something like airdroid or similar (i do not know such apps), launch it (inside ADB with "am" + something) and hope you can "use" your phone via PC.
Ok looks more like SCI-FI!
galieh said:
Dear All,
My xperia mini pro sk17i condition now:
- broken lcd because dropped, all normal functionally until a weeks ago (until blank screen coming).
- was rooting
- was unlock bootloader
in a week ago, suddenly restart and cannot startup with blank screen and logo sony erricsson disappear just vibrate (in gingerbread)
till now, i already have doing flash it to many stock rom and custom rom i have it with flashtool. in fastboot too, flashing kernel with stock kernel. i really need the suggestion about what's happening on my phone, problem in software or hardware, or this cause my broken lcd for that blank.
thank for the attention to read my problem. i'm very gratefull and waiting the suggestion what should i do with this phone.
Click to expand...
Click to collapse
u really are in trouble
as from ur description I think u have dameged ur hw mainly lcd
nothing can be done without taking to cus. care.
as u were unlocked they will charge u.
try this
galieh said:
Dear All,
My xperia mini pro sk17i condition now:
- broken lcd because dropped, all normal functionally until a weeks ago (until blank screen coming).
- was rooting
- was unlock bootloader
in a week ago, suddenly restart and cannot startup with blank screen and logo sony erricsson disappear just vibrate (in gingerbread)
till now, i already have doing flash it to many stock rom and custom rom i have it with flashtool. in fastboot too, flashing kernel with stock kernel. i really need the suggestion about what's happening on my phone, problem in software or hardware, or this cause my broken lcd for that blank.
thank for the attention to read my problem. i'm very gratefull and waiting the suggestion what should i do with this phone.
Click to expand...
Click to collapse
My friend has a Mini Pro with broken lcd , he broke it 6 months back but he still manages to use till now with out any problem....
try flashing custom kernel and a new ROM , If that doesnt help.... u have to go to customer care..
Re:all
thanks all, but i'm sure that lcd is fine (maybe), because, before that (suddenly restart) my phone is allready fine with all function normally (although my lcd is broken but touch function is normal). until restart happen, my phone was not start up again. in lcd i see blank, no logo and anything. just vibrate 2 times. in that condition i think, i can make a call for test but the warning from sim operator said that my phone was turn off.
What do you want to do?
If your screen is broken, you could "do" something via ADB, but not so much.
PERHAPS you could delete your lockscreen (you can do, search), make the device boot wisthout sim cadr (=no pin), install (adb install) something like airdroid or similar (i do not know such apps), launch it (inside ADB with "am" + something) and hope you can "use" your phone via PC.
Ok looks more like SCI-FI!
Click to expand...
Click to collapse
for Publiuss, i hope you can give me tutorial how to controllling my phone via pc in condition my phone like now.
maybe use the usb cable to know that my phone (until flashing rom or kernel) was working or not, and if i can getting that, means, my phone trouble in lcd.
i will keep out for cust care if i can solving my trouble by self, because maybe if i have to go cust care they will charge me cost not much different with new buying this phone.
galieh said:
Dear All,
My xperia mini pro sk17i condition nowne.
Click to expand...
Click to collapse
Well Man i say is not software problem. If you flash stock firms, custom roms and kernels you manipulate all the system if the phone dont turn on is a ardware problem. Search a tuto how to open you phone and see if dont have nothing wrong. The conection screen "flex".you see all ok buy a new screen on eBay. Try. After all that phone is very important for you.
Press thnks if I helped to your mind.
Sent from my SK17i using xda premium
actually i had the exact same (or similar) problem after 6 months of ownership.
1) broken screen, dropped phone several times, everything still works no trouble
2) random restarts
3) boot problems, restarts got more frequent
4) can no longer boot, only a lit black screen, no SE logo
Does that sound familiar?
I understand it could be a HW problem but the only thing I can think of is the digitaliser/screen. Try to replace that and see far you get, you can find a replacement cheap from ebay (they come free with tools) and also disassembly guides are on ifixit
please post your results!!
Mini Pro screen is really vulnerable, so even a little defect can cause further issues.
I had a Mini Pro which its screen cracked when I dropped it, it was fully functionable for weeks then one Friday touchscreen didn't response anymore.
I visited a technician and paid about 4,000 Philippine pesos to get it fixed.
Second defect happened after I came back to Korea, when I dropped it toward the wooden frame of my bed.
At first the screen had several purple horizontal lines, then soon it completely blacked out.
It still exists inside my drawer, and since I loved its keypad, I recently ordered $20 screen set in Aliexpress.
I have a question: Did you fix your device after writing this thread? Was the problem related only with the screen?
hello friends. this is my first post because i got a problem with my xperia mini pro.
i have to tell you it from the beginning because i think it is important to understand where is the problem. it was about some moths ago when i had problems when my phone was in standby and someone called me, it happened sometimes that my touch screen didnt responded and i couldnt take that call and had to restart phone. after restart it was ok. it didnt happen so often but with tim (i think another month) i happened maybe once every day. and maybe a month after that i first got stuck during i was doing something in my phone - not in locked state. sometimes didnt helped even one restart so i had to remove battery for a while but after that it was fine. at least for a while. i think that problems with touchscreen (or maybe better with digitizer) happened almost every day. i tried also reflash some custom rom i used before but it didnt help. so it got into state when touchscreen stopped working and i was very happy when it started to work for a while. it happed sometimes after factory reset in android service menu and once after many times reflash of rom and kernel but only till next restart. i also locked bootloader and gave there stock rom and many times reflashed stock rom but nothing helped now.
Lets say i also tried some advices in that that tutorial about 10 different way to repair bricked touchscreen. but i am not sure if it is actually hardware or software issue. it is very important to aim my effort. i dont know if i shouldnt buy some whole touchscreen+lcdf or just digitizer for sk17i on ebay or on the other hand try to solve software issue and reflash, restart, reset bricked touchscreen.
i dont have much experience like some guy in mobile phone service. in my mobile service they told me it is hardware issue and they will repaire it but it is very expensive from them. but i dont believe that guys at all so i write here.
My phone is after the warranty so i got an idea to buy sopme used sk17i with a warranty, change display with mine and give it into the mobile phone service where they will change the touchscreen for free and i could sell that both phones after that. i dont want that xperia anymore. but this can only work if it a hardware problem
so what do you think guys?
thanks for your advices
hackoffon said:
hello friends. this is my first post because i got a problem with my xperia mini pro.
i have to tell you it from the beginning because i think it is important to understand where is the problem. it was about some moths ago when i had problems when my phone was in standby and someone called me, it happened sometimes that my touch screen didnt responded and i couldnt take that call and had to restart phone. after restart it was ok. it didnt happen so often but with tim (i think another month) i happened maybe once every day. and maybe a month after that i first got stuck during i was doing something in my phone - not in locked state. sometimes didnt helped even one restart so i had to remove battery for a while but after that it was fine. at least for a while. i think that problems with touchscreen (or maybe better with digitizer) happened almost every day. i tried also reflash some custom rom i used before but it didnt help. so it got into state when touchscreen stopped working and i was very happy when it started to work for a while. it happed sometimes after factory reset in android service menu and once after many times reflash of rom and kernel but only till next restart. i also locked bootloader and gave there stock rom and many times reflashed stock rom but nothing helped now.
Lets say i also tried some advices in that that tutorial about 10 different way to repair bricked touchscreen. but i am not sure if it is actually hardware or software issue. it is very important to aim my effort. i dont know if i shouldnt buy some whole touchscreen+lcdf or just digitizer for sk17i on ebay or on the other hand try to solve software issue and reflash, restart, reset bricked touchscreen.
i dont have much experience like some guy in mobile phone service. in my mobile service they told me it is hardware issue and they will repaire it but it is very expensive from them. but i dont believe that guys at all so i write here.
My phone is after the warranty so i got an idea to buy sopme used sk17i with a warranty, change display with mine and give it into the mobile phone service where they will change the touchscreen for free and i could sell that both phones after that. i dont want that xperia anymore. but this can only work if it a hardware problem
so what do you think guys?
thanks for your advices
Click to expand...
Click to collapse
If you did a clean flash with stock rom & that didn't helped than its an hardware problem!
But you are luck if your touch is miss calibrated or its an overheating issue.
Do your mini's soft buttons starts pressing itself?
Go have a look here
[solved]
i solved it with new lcd + digitizer from ebay and made some manual assembly. my phone now works great, so i suppose problem was caused by hardware
Touch not working
After installing ultimate HD 5.0 version on my SK17i (Mango) device..
So i installed CM 10.1 kernel and cm-10-20130929-NIGHTLY-mango ROM but still the touch is not working.....
Help me i tried switching to back to stock ICS but nothing is working now..
The only solution that work for me
Flash stock kernel
install zeally cream with device as Active
after touch starts but keyboard don't work but for that another keyboard zip is available http://forum.xda-developers.com/show....php?t=1690889
but i am still looking for TOUCH WORKING on my stock rom or in any other rom as it works only in the zeally cream as i mentioned above ..
help me to make touch work in CM version or in STOCK
My device
Xperia Mini Pro (SK17i)
I am in need of expert help.
Last night I rebooted my Z2 and it starts normal up until the purple screen with the wave pattern and then it just stays on that screen and wont boot further.
I have not unlocked or flashed any new firmware it's the stock Android 4.4.4 pushed by Sony. I tried an hard reset but still the same, I even let the phone run this screen until the battery was empty but still every boot it sticks at the same screen.
Only way to shut the phone down once this screen appears is power button and volume up. Any ideas how to get it to boot again? Phone is only 3-4 month old to. Maybe get hold of the original firmware from Sony?
Any help greatly appreciated.
Optikn3rv said:
I am in need of expert help.
Last night I rebooted my Z2 and it starts normal up until the purple screen with the wave pattern and then it just stays on that screen and wont boot further.
I have not unlocked or flashed any new firmware it's the stock Android 4.4.4 pushed by Sony. I tried an hard reset but still the same, I even let the phone run this screen until the battery was empty but still every boot it sticks at the same screen.
Only way to shut the phone down once this screen appears is power button and volume up. Any ideas how to get it to boot again? Phone is only 3-4 month old to. Maybe get hold of the original firmware from Sony?
Any help greatly appreciated.
Click to expand...
Click to collapse
this sounds like a hardware issue, try repairing via sony PC companion and if this still fails then contact sony repair centre as this is a fault with the devices hardware casued not by the user.
Envious_Data said:
this sounds like a hardware issue, try repairing via sony PC companion and if this still fails then contact sony repair centre as this is a fault with the devices hardware casued not by the user.
Click to expand...
Click to collapse
tried the PC companion but it needs me to start the phone up and enter my simcard nr ;-( it happened after a app hung lastnight and I couldn't close the screen down so i uninstalled it and rebooted and ended up with this.
Optikn3rv said:
tried the PC companion but it needs me to start the phone up and enter my simcard nr ;-( it happened after a app hung last night and I couldn't close the screen down so i uninstalled it and rebooted and ended up with this.
Click to expand...
Click to collapse
According to Sony it sounds like a software issue and I should use PC Companion.
Will have to RMA it and wait 3 weeks for it to be returned. Weird never had issues with my Galaxy S3 even & CM11, 4 month old vanilla Z2 bugged out on me ;-(
Optikn3rv said:
According to Sony it sounds like a software issue and I should use PC Companion.
Will have to RMA it and wait 3 weeks for it to be returned. Weird never had issues with my Galaxy S3 even & CM11, 4 month old vanilla Z2 bugged out on me ;-(
Click to expand...
Click to collapse
Seeing how this most likely a software issue you could have easily recovered it using this it doesn't void warranty so you could have saved 3 weeks and the hassle of RMA it back to sony.
Hi all,
after 3 days of searching, maybe I've found something sounds good, but I'll stay in test mode for a while and I'll keep you in touch in case it is really stable.
What's happend :
3 days ago I did a simple ''factory reset'' and since then I experience a continous reboots after a minute or two alive in Android official 6.0.1 and a bootloops when processor cames really hot.
At this time on internet you can find lots of people with the same issue and all of us without any solutions at all.
Now here the list of my tries :
- Did again a ''factory reset'' with Sony companion and Sony flashtool Emma : no changes
- Call Sony for support? Warranty still okay? : do not waste your time, Sony wants your money and thats it ! (take a try anyway, you will see by yourself)
- So let's root the phone! Even if you do not know what to do, you can find looots of Tutorials and lots of very geek competent guys to help you (better than Sony support anyway), thanks XDA Developers !!!
- Even if I've completely erased all partitions with TRWP, when flashing and back again in stock Android with xperifirm : still no changes !!!
Now, during those tries I've noticed that the temperature of processor is dangerously high, and that for every startup process.
You know, at the end I think that the bootloop (I guess in that case only) it is made by temperature mainboard automatic protection.
Anyway, before to play freesbee with and go to buy a new one, I've tried to :
- open the back side (very simple but all operations should made very carefully)
- unplugged the battery for 15 minutes
- take off processor's metal protection to avoid heat retention
- plugged the battery again
- close the back side and started Android
Since then the phone is still alive !!! Just working as it should...
I'm trying all I can do to stress it to see if any problems happend again, installing back all apps, using Root features to uninstall useless Google or Sony apps, restet the phone several times.
The processor still heat up every time you do something or restart, but I do not experiencing sudden rebooting or bootloops again at the moment.
As far as I'm concerned, I would say as well that it is a processor issue, but I'm not a scientist, so I guess this apply to different Xperia models and not only to M4 Aqua Dual.
DO NOT FORGET that this is not a real solution. I just did the only thing that you cannot normally do with that kind of phone : unplug the battery.
I hope I can give some good ideas to all of you, or maybe a good way to a solution .
Happy to share,
Flaximuss
More information please
Well, now I'm sure it is hw problem.
A guy solved this doing some trick:
www(dot)youtube.com/watch?v=mgCSPAmJld4&feature=youtu.be
and it works pretty nice, for a while.
I'm more interested in your solution, how far it didn't bootloop, etc.
Could you tell me how is your phone doing?
I betrayed my Sony Is there any way to bring it back???
banzylaxD said:
Well, now I'm sure it is hw problem.
A guy solved this doing some trick:
www(dot)youtube.com/watch?v=mgCSPAmJld4&feature=youtu.be
and it works pretty nice, for a while.
I'm more interested in your solution, how far it didn't bootloop, etc.
Could you tell me how is your phone doing?
Click to expand...
Click to collapse
So, I will explain what has happened.
I received a Warning Statin "Unfortunately, Hike as stopped" followed by "Unfortunately Google has stopped" "Unfortunately home has stopped"...
So I shut my phone off, which I used to do every time and restarted it.
My what happened next is something I haven't experienced before.
My Xperia, just displayed "SONY" logo and nothing else. I know to flash and I have done that many times before. So I was lethargic that I could easily bring my sony back to the world. but that didn't happen anyway :crying: :crying:
I read so many threads in XDA but none of them could have faced what I'm facing. Coz my Sony Xperia Aqua M4 will not vibrate so I couldn't able to differentiate Hard and Soft boot.
After waiting for a restless 24hours I tried to open my Sony Xperia Aqua M4 that's when the real problem started...
I found a video that if we remove the battery and reinsert it then everything will be fine.
so, I removed the back cover.
Flip opened that Copper Layer (I really don't know its purpose though) and unplugged 3 battery plugs. That when the things began to get out of my hand.
After reinserting the plug I started my mobile once again only to see the Sony Logo and not the blue waves. So I tried to restart the mobile by pressing the Rest button near the SD Card Slot only then I came to know it stopped working.
So once again I unplugged the battery and this time I had that copper layer trimmed and replugged the battery.
And this time no Sony Logo too :crying: but I could feel the temperature of metal on the board rising to its peak. I don't know what to do...
Is there a way to make my Sony work again?
Pieces of Advice Please.......
Temporal solution
If you don't want to disarm your phone I got one solution:
1) Press the screen with your thumb and the back panel with index finge, near the nfc logo
2) At the time of starting it helps sometimes.
It is an hardware problem.
The solution worked but...
AnotherGlitch said:
If you don't want to disarm your phone I got one solution:
1) Press the screen with your thumb and the back panel with index finge, near the nfc logo
2) At the time of starting it helps sometimes.
It is an hardware problem.
Click to expand...
Click to collapse
Hi, the phone has started up, however, is there any way to make the solution last?
Please it would be really nice that there is a chance to recover the phone.
gruelth said:
Hi, the phone has started up, however, is there any way to make the solution last?
Please it would be really nice that there is a chance to recover the phone.
Click to expand...
Click to collapse
Of course there is a way to save your phone, but nowadays the process cost more than buying another M4 AQUA used. You can do "reballing" or a little "reflow" in any refurbishing store if you want but I recommend changing that phone. It is not so good to use mate.