Google App Data and Keyboard Dictionary Sync Problem - Android Q&A, Help & Troubleshooting

Got my new Pixel XL and everything is great, except none of my Google App Data is syncing (most notably my saved WiFi networks because that's easiest to check). Additionally, my Google Keyboard personal dictionary will not show up on my phone. I have no sync errors, all sync settings/accounts have been checked, forcefully synced, removed/re-added, etc. Standard troubleshooting stuff.
The issue is not just the Pixel. Two weekends I wiped my Nexus 5X and gave it to my buddy so he could take Android for a test drive (considering the jump from iOS). I use my Nexus 6 for my G Suite work phone, so while waiting for my Pixel to ship I just created a second profile on the Nexus 6 for my personal account. I experienced the same sync issue there as well. I chocked it up to running multiple profiles (I've heard Google Keyboard struggles with multiple profile dictionaries, especially business profiles) and just sucked it up until the Pixel arrived.
Well now here it is and I'm still not syncing, so does anyone know how I can fix this? I've never had an issue in the past, I'd log in on a new phone and all of my stuff would be waiting for me.
Side note: I spent an hour chatting with Pixel support this morning about this issue, even though it's not a Pixel issue, I thought I'd see what the support is all about. What a joke.

I'm wondering if this has anything to do with Nougat. Android Backup Service has never failed me until Nougat. Starting to lose hope that my data is recoverable.

I have similar problem with Google keyboard sync, primary I use personal Gmail account and as secondary Gmail work account. When I remove work account and reinstall Google keyboard sync start to work until I add Gmail work account... I don't understand where's the problem with it...
Sent from my SM-T810 using Tapatalk

branuloo said:
I have similar problem with Google keyboard sync, primary I use personal Gmail account and as secondary Gmail work account. When I remove work account and reinstall Google keyboard sync start to work until I add Gmail work account... I don't understand where's the problem with it...
Sent from my SM-T810 using Tapatalk
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Interesting data point.
I don't think the issue is Nougat. I added a few words/shortcuts to my dictionary on my Pixel XL, and then ran the sync on my car's Android 5.1 head unit and the words did not sync. (Neither do my saved networks). I don't know how to get support on this. No one knows what I'm talking about most of the time, there's no official support;I can't just call up Google. Pixel support is really only good for helping me figure out how to power on my phone. I was hoping they might have some connections but it's just typical lackluster support.

branuloo said:
I have similar problem with Google keyboard sync, primary I use personal Gmail account and as secondary Gmail work account. When I remove work account and reinstall Google keyboard sync start to work until I add Gmail work account... I don't understand where's the problem with it...
Sent from my SM-T810 using Tapatalk
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Click to collapse
It's because Google Keyboard doesn't support sync with GSuite accounts But I don't know how use two accounts, one GSuite and second free and connect the app to the free account. Any idea?
BTW f*ck Google when it takes more usability to free users that to paying...

Related

Exchange Calendar Sync Broken...

Hi all,
Received my new Thunderbolt on Friday and all looks good except battery life and the Exchange ActiveSync Calendar sync. The battery life I can work around, but it seems a lot of people trying to sync the TB to an Exchange 2010 calendar are having issues. I cant post links yet, but a google search for "thunderbolt exchange calendar" will show the posts from others.
Here is what is happening:
When the account is created on the phone, the initial sync of calendar fails with "sync is currently experiencing problems". No existing events are pulled to the phone. However, you can create new events and they do sync immediately with the Exchange calendar - edits and deletes are fine too.
This is likely a Sense 2.0 issue because 2.2 with Sense 1 works fine on other devices with Exchange 2010.
I have tried removing the account several times, clearing data in the calendar app, removed all sync accounts and readded - nothing works. I changed the duration of data sync for calendar, nothing.
I am going to try removing the phone relationship from the Exchange server and start over to see if that works.
Just posting here as an FYI and to see if anyone has an idea for troubleshooting.
Tried wiping the phone and deleting the Exchange relationship - no go, same issue.
I am having the same issue. There is a Google thread in their forums with others as well
I hope they get it fixed soon.
Exchange issues have plagued 2.2 for some time.
Works great in 2.3 however (not a help I know).
Which data package are you subscribed to?
tformed said:
Which data package are you subscribed to?
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PDA/Smartphone Nationwide Email for Business
boingboingbilly said:
PDA/Smartphone Nationwide Email for Business
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Click to collapse
I'm not sure if that plan is similar to the following two data packages offered by Verizon.
http://www.verizonwireless.com/b2c/...m=phoneFirst&featureType=phone&featureId=2547
I have broken Active Sync as well. I love HTC phones and my Incredible was killer phone wise, synced with no issues - even when the Motorola phones where broken due to an update that forced security policies to the phones.
I just spoke to someone at Verizon and they where not aware of any issues. The data package shouldn't effect sync issues cos I haven't paid their exchange package EVER and have had 0 issues with exchange mail with 2 other phones. This is exclusive to the Tbolt.
FYI...Only fix is to Root device
Active sync works with everything once I rooted the TB. The calendar sync didn't work before root. I rooted and kept the default HTC ROM and kernel and then the calendar sync started working. I didn't try contact sync before I was rooted so I can't comment on the validity of this working before root. Hope this sheds some light on the subject. I seems that VZW blocks the sync active sync unless you purchase the higher "business" data plan.
theaustins513 said:
Active sync works with everything once I rooted the TB. The calendar sync didn't work before root. I rooted and kept the default HTC ROM and kernel and then the calendar sync started working. I didn't try contact sync before I was rooted so I can't comment on the validity of this working before root. Hope this sheds some light on the subject. I seems that VZW blocks the sync active sync unless you purchase the higher "business" data plan.
Click to expand...
Click to collapse
Rooting doesnt make any difference for us, we have 3 Bolts at work all rooted running different ROMS and none would sync calendar with Exchange.
The workaround is to go into your calendar, change to list view, select all items, add a category (any will do). Then select all items again and remove the category. After that sync of calendar items both past and future will work.

How does the GT & an Android phone mesh with one gmail account?

So I am wondering how my new GT will work with my one google account and my Evo.
For example, when I fist started up the GT it asked if I wanted to sync my google account, which I did. I then noticed that it put a bunch of my existing apps from my Evo onto my GT. So I now assume that any app that I have purchased on Evo in my Google account can be installed on my GT & Evo, is this correct?
Are there any disadvantages to using the same google/gmail account on both my GT and Evo? I would hope that using one account on both devices would mesh well and not cause any issues.
I was then also wondering if I should setup a new google/gmail account and leave my gmail account off just in case I let my wife/daughter use the GT. At first I liked the idea of using one account on both but now maybe not, but then I would have to buy all new apps again?
Guess I am just looking for some opinions/ideas on a good way to use both my Evo and GT together.
Thanks
Using one google account between both of your devices won't cause any problem whatsoever. I've been using the same google account on my phone and my tab (first 7" and now 10.1") for about 6 months without issue.
The Android Market (and Amazon App Store) track by both account and by device. I've managed my Evo and two Tabs under the same Gmail account without any issues.
Its the best way to do it. I have a personal email address "****@zakeen.com" that I send through gmail account and I use the gmail program on all my devices.
I was at the airport waiting for someone to come out and I had my phone there, I was writing an email to someone and the person I was waiting for came out, I just turned my phone off. It saves it automatically in the draft folder and later arriving at the hotel I turned my Tablet on and the email I half wrote was on the top of the Gmail account and I just had to finish the last sentence and send it. Did not have to go back to the same device.
Also I think for the future it will be better, like renting movies and that. I dont know much about it but I am sure it will be linked to account then rather device. So you have access to all your things related to your account for easy syncing.
Its all in the cloud. You could have your singular google account synced across as many devices as you'd like I think. If you go to market.android.com you can choose which device you install apps on.
Thanks for the responses everyone, it def seems best to just use one google account. Unless of course you don't want your significant other to see your emails and gtalk messages. Not that I have anything to hide!
Oh yeah, what about GTalk? Will IMs go to both the phone and GT or is that only one login at a time?
You could definitely have IMs go to both devices simultaneously if you're logged in on both.

Google account sync running non-stop

For about a week now I have been experiencing some strange syncing behavior on my Google accounts sync and it is driving me crazy. What I am experiencing is my Google account syncing non-stop, over and over again. As a result, battery life is taking a hit. As far as I know it is centralized to the Google accounts.
What I have tried:
Restoring phone to stock firmware using LG flash tool (issue eventually started again)
Removing additional Google accounts
Turning off data and unchecking all the sync options for the google account and one by one turning them back on (this works but only if I uncheck everything besides gmail, app data, and calendar)
Downloaded a contacts fixer to make sure there are no broken contacts to sync.
While it doesn't sound like an issue that should be isolated to the LG G3, I have seen similar issues based on some Google searches from other LG G3 owners. I would love to use my phone as it was intended with multiple Google accounts and all accounts syncing correctly.
Has anyone experienced this annoying issue or if anyone has any advice I'd greatly appreciate it.
I believe I have the same thing, like you for about a week.
markfm said:
I believe I have the same thing, like you for about a week.
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I first though that maybe installing all the new updated versions of the Google apps that just came out is causing the issue, but haven't verified that. Do you remember anything that may have triggered the issue for you?
Thanks!
I believe it kicked in when I updated gmail, with the app now handling other email servers.
markfm said:
I believe it kicked in when I updated gmail, with the app now handling other email servers.
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I believe you are correct here, my sync icon stays up of late until I swipe away gmail in the recent applications...

Help with Google apps

I've about had it with the Play Services and the Google app. It's always something, when I fix one thing another appears. Took me forever to get Smart Lock working right, now my options for Voice in the Google app are grayed out, regardless of the version I install or whether its a system app or not. Also my Contacts sync in the Google account settings is not syncing properly, the circular arrows stay there all the time and manual sync doesn't update it. Every few days the update date and time will change, but it isn't syncing my groups and other contact settings correctly.
I'm at the point where I'm considering migrating all my contacts, calendar, and other data to FOSS apps and using a different voice assistant and saying to hell with Google. It might be the root exploit my device uses or xposed causing problems, but everything else works fine. I'm using an S8+ SM-N855U on rooted stock(ish) touchwiz Nougat. Safestrap but locked bootloader. I'd like to upgrade to Oreo but I'd lose root for good and I don't want to lose Viper4Android.
If anyone has an insight on these Google account problems I'd appreciate it. Google's customer support is pathetic for a company of its massive size. If they ever gave a damn about their users (the population of Earth) they don't now.
Sent from my SM-G955U using Tapatalk
Sent from my SM-G955U using Tapatalk

Question Outlook in work profile - possible bug on S23

Have been using Outlook in my work profile with no issues on a Pixel 6 for the past 2 years. Switched to a S23U a few days ago and am periodically unable to see my Outlook calendar. S23U just displays a blank calendar with no events and claims that all available calendars are hidden. Force quitting Outlook and restarting it immediately resolves the issue. Anyone else seen that?
I am 100% stock ATT firmware. The only slightly unusual thing I do is that I also install Outlook in my personal profile which allows my Garmin Fenix 7 watch to catch notifications from Outlook. The Outlook in the personal profile is completely unconfirmed, but it does seem to see notifications from the work profile and allows the Fenix to catch and display them. Had the same setup on the Pixel 6 and it worked without any issues.
No issues on mine. Outlook for work in secure folder and personal outlook in my standard profile all working as expected.
GroovyGeek said:
Have been using Outlook in my work profile with no issues on a Pixel 6 for the past 2 years. Switched to a S23U a few days ago and am periodically unable to see my Outlook calendar. S23U just displays a blank calendar with no events and claims that all available calendars are hidden. Force quitting Outlook and restarting it immediately resolves the issue. Anyone else seen that?
I am 100% stock ATT firmware. The only slightly unusual thing I do is that I also install Outlook in my personal profile which allows my Garmin Fenix 7 watch to catch notifications from Outlook. The Outlook in the personal profile is completely unconfirmed, but it does seem to see notifications from the work profile and allows the Fenix to catch and display them. Had the same setup on the Pixel 6 and it worked without any issues.
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Click to collapse
Hi
we have about 5 users with this issue ( Android device ). did you checked it with MS?
Oren_ma2002 said:
Hi
we have about 5 users with this issue ( Android device ). did you checked it with MS?
Click to expand...
Click to collapse
Have not, I try to not deal with first level tech support when I can avoid it. I don't need to be told to reboot the phone and clean cache 5x despite me telling them that I have already tried that
I use Outlook for my work account and I have not had any issues with the calendar (I live and die by my calendar). Both in the app and the app widget are working perfectly fine for me.
Go into the app and go to settings, account, reset account and your calendar sync issue should then be sorted.
This method shouldn't wipe your account, so no need to start messing trying to set it all back up again.
hallo dare said:
Go into the app and go to settings, account, reset account and your calendar sync issue should then be sorted.
This method shouldn't wipe your account, so no need to start messing trying to set it all back up again.
Click to expand...
Click to collapse
Just did it, will report here how it goes
GroovyGeek said:
Just did it, will report here how it goes
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Click to collapse
Unfortunately that did not resolve the issue. Had a recurrence today
GroovyGeek said:
Have been using Outlook in my work profile with no issues on a Pixel 6 for the past 2 years. Switched to a S23U a few days ago and am periodically unable to see my Outlook calendar. S23U just displays a blank calendar with no events and claims that all available calendars are hidden. Force quitting Outlook and restarting it immediately resolves the issue. Anyone else seen that?
I am 100% stock ATT firmware. The only slightly unusual thing I do is that I also install Outlook in my personal profile which allows my Garmin Fenix 7 watch to catch notifications from Outlook. The Outlook in the personal profile is completely unconfirmed, but it does seem to see notifications from the work profile and allows the Fenix to catch and display them. Had the same setup on the Pixel 6 and it worked without any issues.
Click to expand...
Click to collapse
I think there is a bug with the Samsung Calendar app (including Calendar storage).
Although my case is different from yours, this is what my problem is:
I use Your Calendar Widget on my Homescreen instead of Google Calendar Widget. If I edit a calendar entry, such as changing the event date, the event disappears from this 3rd party widget, although the Google Calendar Widget shows the event in the right place after the edit.
I use the same setup on my OnePlus phone and I don't have this problem there, so a problem with the 3rd party app can be ruled out.

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