Hi!
To make a long story short, I got my phone nice and wet. After that the only thing that would work is the charging light and "utility" button(flashlight). I disassembled the thing and it had some oxidization goin on. I cleaned as best as I could....Assembled it back and it pretty much does the same thing. Only charges, flashlight works and it doesn't give me haptic feedback but I can browse the phones data storage on my pc...
The reason I'm posting is that do you guys have any insight/experience on similar stuff... I'm somewhat sure its the screen module(digitizer) that doesn't work?
Also, if you have bought those cheap ~30-40€ unbranded replacement modules...are they any good?
You might want to bring it to service center now if oxidation happens. I have a few experience with getting phones wet, but just wet and not soaked like yours. I just let them dry and they are working again.
Sent from my honor 5X using XDA Labs
anatoli_ said:
Hi!
To make a long story short, I got my phone nice and wet. After that the only thing that would work is the charging light and "utility" button(flashlight). I disassembled the thing and it had some oxidization goin on. I cleaned as best as I could....Assembled it back and it pretty much does the same thing. Only charges, flashlight works and it doesn't give me haptic feedback but I can browse the phones data storage on my pc...
The reason I'm posting is that do you guys have any insight/experience on similar stuff... I'm somewhat sure its the screen module(digitizer) that doesn't work?
Also, if you have bought those cheap ~30-40€ unbranded replacement modules...are they any good?
Click to expand...
Click to collapse
Here at XDA, most of us are software geeks so only advice, most of us can give
Service center
basicly if u can browse ur phone so its running , the only thing u can do is start replacing ur screen to get it up to life then u'll start seeing what ever neet to replace so u can replace .
GD Luck .
Romiui said:
basicly if u can browse ur phone so its running , the only thing u can do is start replacing ur screen to get it up to life then u'll start seeing what ever neet to replace so u can replace .
GD Luck .
Click to expand...
Click to collapse
better if he give it to the service center, theyl take care of everything
anatoli_ said:
Hi!
To make a long story short, I got my phone nice and wet. After that the only thing that would work is the charging light and "utility" button(flashlight). I disassembled the thing and it had some oxidization goin on. I cleaned as best as I could....Assembled it back and it pretty much does the same thing. Only charges, flashlight works and it doesn't give me haptic feedback but I can browse the phones data storage on my pc...
The reason I'm posting is that do you guys have any insight/experience on similar stuff... I'm somewhat sure its the screen module(digitizer) that doesn't work?
Also, if you have bought those cheap ~30-40€ unbranded replacement modules...are they any good?
Click to expand...
Click to collapse
Service center is ur best frn now . u can move on bro. ?
Sent from my KIW-L22 using Tapatalk
Related
Hi All,
I just bought the Photon 4G day before night and am loving it
But I realized that camera is showing a black patch on the screen... Its there in the file even when i take snaps as well as record videos Its set there permanently (same spot). Its somewhat translucent.
Please can anyone help me out fixing it cause its disappointing me somewhat
I have attached few images to let you guys know how it looks..
Oh and I think I dont need to point out the location of this ****. Its at the same spot in all the three images. In the second pic below the androids right leg...
P.S. Tried resetting the phone to factory setting, tried removing the battery.. No warranty for the phone. Bought it from Ebay India. Its the USA Sprint phone..
If cleaning does not help guess you will need a new one.
Sent from my MB855 using xda premium
rbeavers said:
If cleaning does not help guess you will need a new one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
I did try cleaning it. The glass is absolutely flawless. So the main sensor / chip is defective i guess. I came across people facing, if not the same, but similar issues with their Android phones. I am not sure.
I hope I see someone who could manage to fix it or I'm totally out of luck. Have to live with that ass forever lol. Hope it doesnt expand any more!!!
you already stated you cleaned it ,so I will not beat that dead horse. If I were a betting man (I'm not really) I would say you have one of two issues.
1. (and I hope its not this) that phone was dropped and something broke or cracked internally.
2. Someone took it apart and lint or dust got between the lenses. Good Luck.
Althought #1 is possible, everyone I know with high end Smartphone treats them like 2 month old babies!
dsims7_2000 said:
you already stated you cleaned it ,so I will not beat that dead horse. If I were a betting man (I'm not really) I would say you have one of two issues.
1. (and I hope its not this) that phone was dropped and something broke or cracked internally.
2. Someone took it apart and lint or dust got between the lenses. Good Luck.
Althought #1 is possible, everyone I know with high end Smartphone treats them like 2 month old babies!
Click to expand...
Click to collapse
I dont think it has fallen... Its absolutely without any scratches or anything anywhere.. ANd the mark looks like a tiny butterfly! lol which is kinda transparent. I tried manually makin some marks on the camera lens with a blue marker pen, but that doesnt look the same at all. it just brings a blue hue (ink color) on the image. You cant see it as a mark (spot like in this case)..
And I'd like to mention one more thing. This thing, when I zoom it to the next level, it moves to the left and when I zoom it even more, it gets off the screen! (outside)Funny!
And about the dust thing, I really doubt..
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
androiderb89 said:
And I'd like to mention one more thing. This thing, when I zoom it to the next level, it moves to the left and when I zoom it even more, it gets off the screen! (outside)Funny!
Click to expand...
Click to collapse
Strange I must say. We have Digital Zoom, not Optical. Is your phone Rooted with stock ROM?
Have you tried shaking it to see if the spot will move ??
farookh said:
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
Click to expand...
Click to collapse
I agree with farookh. If this were an SLR, I would say dust on the sensor and give you pointers on how to clean it. Since the sensor is internal here, you probably need to return it and get a new one versus voiding any warranty by trying it yourself.
mypenguin said:
Since the sensor is internal here, you probably need to return it and get a new one versus voiding any warranty by trying it yourself.
Click to expand...
Click to collapse
Read his original post last sentence. No warranty, he got it from E-Bay in India.
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
farookh said:
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
Click to expand...
Click to collapse
If its dust and we only have digital zoom, shouldn't the spot still remain even after zooming? why does it move outwards
And I noticed 1 more thing yesterday... When I focus the camera (specifically that point!!) towards the sun, the spot just dissolves in the light and is not visible... Same is the case when I point it towards some very bright source.
dsims7_2000 said:
Strange I must say. We have Digital Zoom, not Optical. Is your phone Rooted with stock ROM?
Click to expand...
Click to collapse
Its stock ROM. I tried using a couple of camera apps, but still no luck. The spot appears on all. Do these apps use the same module used by the Default camera App? If yes, is there a way to reinstall the module.
rbeavers said:
Have you tried shaking it to see if the spot will move ??
Click to expand...
Click to collapse
Lol yeah, I did try doing it. Tried tapping it hard with my nail as well, still the exact same position.
miahdog said:
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
So you recommend me calling Motorola India customer service and do the same?
And I'm starting to love this forum slowly cause of you guys!
miahdog said:
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Motorola India told me that they cant help me as this phone hasnt released here. They have no hardware and software support. They want me to co-ordinate with Motorola USA.
And when I lookup my phone's IMEI on motorola, I see that it is under warranty till Oct 2012...
Do you think I can get a replacement being here in India. I have the box, the manual and the handset.
I would snail mail moto and get a RMA or something in writing.
Sent from my MB855 using xda premium
Thanks in advance for taking your time to reply,
1. I want to buy s2 from a friend tomorrow in 20K. So is it the right amount to pay for a 9 month old set in delhi.
2. Next While buying from a person what cares should I take to not get into trap !
3. Also how to know if he ever flashed the handset with any custom rom or how many flashes he done.
4. I don't think he is any advanced knowledge kind of guy so what should i Check in phone before buying.
5 :::::: Main Concern about battery ::::: How to check if battery have good backup and not already weak.
Please Please reply those who know this kind of information.
Again thanks.
TheBlazingIndian said:
Thanks in advance for taking your time to reply,
1. I want to buy s2 from a friend tomorrow in 20K. So is it the right amount to pay for a 9 month old set in delhi.
i'm not from india
2. Next While buying from a person what cares should I take to not get into trap !
pink spot camera, solid home and volume button, yallow screen
3. Also how to know if he ever flashed the handset with any custom rom or how many flashes he done.
using download mode
4. I don't think he is any advanced knowledge kind of guy so what should i Check in phone before buying.
try this code *#0*#
5 :::::: Main Concern about battery ::::: How to check if battery have good backup and not already weak.
it's hard to tell
Please Please reply those who know this kind of information.
Again thanks.
Click to expand...
Click to collapse
answer inside the quote
TheBlazingIndian said:
Thanks in advance for taking your time to reply,
1. I want to buy s2 from a friend tomorrow in 20K. So is it the right amount to pay for a 9 month old set in delhi.
Checkl India prices .
2. Next While buying from a person what cares should I take to not get into trap !
Not a G model and custom rom counter at zero not modded or customised .
3. Also how to know if he ever flashed the handset with any custom rom or how many flashes he done.
4. I don't think he is any advanced knowledge kind of guy so what should i Check in phone before buying.
5 :::::: Main Concern about battery ::::: How to check if battery have good backup and not already weak.
You cannot back a battery up replacements or cheap test a battery requires two weeks use .
jje
Click to expand...
Click to collapse
Thanks. Will check these sure.
heahmad said:
answer inside the quote
Click to expand...
Click to collapse
Thanks. very helpful suggestions .
most imp is what jje said................ G model
also if he is a friend you better not ask these questions... aka trap comment
unless he is not a friend
Clearification.
atifsh said:
most imp is what jje said................ G model
also if he is a friend you better not ask these questions... aka trap comment
unless he is not a friend
Click to expand...
Click to collapse
I should have been precise on friend as " Internet Friend".
20k is a good buy
1.look for scratches over the body
2.check the hardware buttons for problems
3.use the code "*#0*#" in dialer and check for touch issues.
4.check how good is the usb charging port.
5.insert a sim and check the voice an mic.
6.check the loud speaker by playing some songs.
bala_gamer said:
20k is a good buy
1.look for scratches over the body
2.check the hardware buttons for problems
3.use the code "*#0*#" in dialer and check for touch issues.
4.check how good is the usb charging port.
5.insert a sim and check the voice an mic.
6.check the loud speaker by playing some songs.
Click to expand...
Click to collapse
Thanks Will keep check . Meeting tomorrow . Deal finalized in 18000 INR.
Wow, how much new one cost there?
Its 28500-INR but you can get it on less price too if you buy it from gaffar market.
Sent from my GT-I9100 using xda premium
Stay away, i got my S2 3 months back at 20k, wait for S3 to come to india, u can get S2 as low as 17k
Sent from my GT-I9100 using XDA
Haha, dam exchange rates and dying economy...... Its 50 plus here
Hi everyone, hoping for some help.
My galaxy s2 wont power on at all.... I have tried plugging USB into the PC and pressing Vol Up but nothing - this happened after replacing the USB charge port. The power flex cable accidentally ripped off.
I plug it into my laptop and it starts installing the driver but then fails. Anyone experienced this before?
Detach battery, leave it in 5 minute and attach again , power on. I face this problem before(but the cause is not same to you ) and my phone power on after i do those steps. Hope your phone will work again.
Or you could wait for KeithHarris39 who knows what he's talking about with this stuff to read your thread (he's posted to Q&A in the last hour or two, so he's probably around somewhere) & he'll actually give you some idea of what might have gone wrong/what you can do about it.
MistahBungle said:
Or you could wait for KeithHarris39 who knows what he's talking about with this stuff to read your thread (he's posted to Q&A in the last hour or two, so he's probably around somewhere) & he'll actually give you some idea of what might have gone wrong/what you can do about it.
Click to expand...
Click to collapse
i cant send u a pm ...tried it says u dont want to get disturbed..
^^^
Why would you want to send me a PM ? I have the PM system turned off by design.
MistahBungle said:
^^^
Why would you want to send me a PM ? I have the PM system turned off by design.
Click to expand...
Click to collapse
something worth ur interest...
If you are describing the flex cable that is/was attached to the USB charger board.....then the 'inadvertent detachment' is likely the cause of your issues......
First, the damage that *has* taken place is likely to have caused a lack of charge reaching the battery....which is likely the reason the phone won't boot....dead battery and no way to charge it.
Second, it's likely the PC isn't installing the drivers as the damage caused is probably stopping the PC recognising the phone for what it is.....we all know PC's are dumb, if they're not told exactly how to do something, they just sit there scratching their metaphorical heads....lol
Repairing this part is *highly unlikely* to succeed........the only option....get another replacement.... the only saving grace......they're not that expensive......
Sent from my GT-I9100 using Tapatalk
I very much doubt you have anything to say to me in PM that would be 'worth my interest'. However, if you still believe that to be the case, this thread is as good a place as any to say it.
doctor_droid said:
something worth ur interest...
Click to expand...
Click to collapse
Maybe its the winner of the next Melbourne Cup..........
MistahBungle said:
I very much doubt you have anything to say to me in PM that would be 'worth my interest'. However, if you still believe that to be the case, this thread is as good a place as any to say it.
Click to expand...
Click to collapse
just wanted to ask u whether u would be interested for getting a RC title..if yes then would have nominated u to the committee .
u really thought i would ask u for investing money
Thankyou for the offer, that's very kind of you to think of me that way & I do appreciate it But no, I'd rather not, thanks.
Why not ? You might be a gambling guru for all we know
doctor_droid said:
just wanted to ask u whether u would be interested for getting a RC title..if yes then would have nominated u to the committee .
u really thought i would ask u for investing money
Click to expand...
Click to collapse
MistahBungle said:
Thankyou for the offer, that's very kind of you to think of me that way & I do appreciate it But no, I'd rather not, thanks.
Why not ? You might be a gambling guru for all we know
Click to expand...
Click to collapse
k mate ..its ur decision c ya around here itself till my s2 lives...
keithross39 said:
If you are describing the flex cable that is/was attached to the USB charger board.....then the 'inadvertent detachment' is likely the cause of your issues......
First, the damage that *has* taken place is likely to have caused a lack of charge reaching the battery....which is likely the reason the phone won't boot....dead battery and no way to charge it.
Second, it's likely the PC isn't installing the drivers as the damage caused is probably stopping the PC recognising the phone for what it is.....we all know PC's are dumb, if they're not told exactly how to do something, they just sit there scratching their metaphorical heads....lol
Repairing this part is *highly unlikely* to succeed........the only option....get another replacement.... the only saving grace......they're not that expensive......
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Thought as much but only just got back on here. Thanks for your time. Already ordered the bits that all arrived today ( except I missed the bloody posty )
So I will let you know how my soldering skills hold up after years of being dormant! The board itself seems fine... just kicking myself for giving it that little pull and forgetting that the power button is stuck on. Doh!! The phone is my old one and now belongs to the Mrs... wasn't too happy with me lol. So much so, and I'm sorry to say she switched to the dark side.. iPhone.
Now I think I'll see what ROMs are good for the s4... easy rooted it from day one but now I feel ready for a change. First android I've never completely changed
Sent from my GT-I9505 using XDA Premium 4 mobile app
Ok so I reattached the parts.. but still won't boot up. I plug it into the laptop and connect to Odin.. the id:com turns blue and unknown upload mode is on screen... but it just hangs and does nothing any ideas?
Sent from my GT-I9505 using XDA Premium 4 mobile app
Hey Guys,
My girlfriend is having alot of problems with her phone lately.
It was turned off occusionaly during the day.
I've replaced the rom on her device and though it would fix it.
I bought the akku polarcell 1800mah for her because I had good experience
on the past with polarcell battery for my previous galaxy s1.
Guys I don't really know what to do and my girlfriend is counting on me to fix this ..
I told her to put some papar near the battery to have it better grip with the electricity circuit.
Maybe there is a Corrosion- how to fix this?
Guys,
Please let me know your input on this and how to solve this.
Looking forward for any input- thanks in advance.
All the best!
thanks you guys
Be nice and get her a new phone. Keep the S2 for your ownself. Problem solved!
You can't really fix corrosion, because it tends to spread slowly throughout the device over time. It depends on what's damaged, if you're lucky it might only be the USB board which is cheap to replace, if it's components on the motherboard then replacing that is more expensive, if it's through the whole phone it might even be a bin job because it's probably going to continue to get worse over time.
Only way to know for sure is to take it to someone qualified (I.E a mobile repair shop) & have them take a look.
Edit - Or...You could replace the USB board yourself & see how that goes. It's easy/quick/cheap (~US$10) to do yourself, search for KeithRoss39's guide in General (search for 'replacing USB charger board' or similar), and if you're lucky this solves the problem. If it doesn't, then you take it someone qualified for diagnosis (and in changing the USB board, as you're pulling the phone apart, you'll be able to see if/how much corrosion is there).
Thanks for the quick replies.
The issue is we don't want to invest money in this and would rather staying with the phone as it is if needed.
How can I make it better?
Any Idea?
Did you even read my post ?
You can't. It's obviously something hardware-wise going on. You can either take that advice & possibly fix the phone, or put up with it in its current state. There isn't anything 'easy' you can do.
biotech326 said:
Hey Guys,
My girlfriend is having alot of problems with her phone lately.
It was turned off occusionaly during the day.
I've replaced the rom on her device and though it would fix it.
I bought the akku polarcell 1800mah for her because I had good experience
on the past with polarcell battery for my previous galaxy s1.
Guys I don't really know what to do and my girlfriend is counting on me to fix this ..
I told her to put some papar near the battery to have it better grip with the electricity circuit.
Maybe there is a Corrosion- how to fix this?
Guys,
Please let me know your input on this and how to solve this.
Looking forward for any input- thanks in advance.
All the best!
thanks you guys
Click to expand...
Click to collapse
What rom did you put on it?
Aosp or sammy-based?? The reboots can be software related
Sent from my iPhone using Tapatalk
erdal67 said:
What rom did you put on it?
Aosp or sammy-based?? The reboots can be software related
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
It's a very custome israeli rom
called yoelz-rom
Hi
So my ultra was on 40% when i took it off the wireless charger(magnets) and turned it off for the night. when i tried to turn it on it simply didnt do anything. tried the power + vol+ combination but vibrates a few times and thats it. tried to charge it but it shows the red led for a bit then blinks a few times and thats it. no matter what i try to do with it it simply doesnt want to turn on at all......
Pls help to figure it out if there is any hidden secret trick to make it run again....i can even put it on ebay since my data is on it :/
Thank you
knova15 said:
Hi
So my ultra was on 40% when i took it off the wireless charger(magnets) and turned it off for the night. when i tried to turn it on it simply didnt do anything. tried the power + vol+ combination but vibrates a few times and thats it. tried to charge it but it shows the red led for a bit then blinks a few times and thats it. no matter what i try to do with it it simply doesnt want to turn on at all......
Pls help to figure it out if there is any hidden secret trick to make it run again....i can even put it on ebay since my data is on it :/
Thank you
Click to expand...
Click to collapse
did you connect the charger the correct way?
blueether said:
did you connect the charger the correct way?
Click to expand...
Click to collapse
ok lets clear some stuff......this is my 30+ phone in the past 10 years so i know how to use thing ok ? also as far as i know you should not be able to plug the charger in the other way.........
Have you tried charging the phone with the regular micro USB port charging and leave it for some time. Also try pushing the red reset button underneath the right flaps beside the Sim tray.
bushako said:
Have you tried charging the phone with the regular micro USB port charging and leave it for some time. Also try pushing the red reset button underneath the right flaps beside the Sim tray.
Click to expand...
Click to collapse
yes left it on the charger but after a bit it starts flashing red and nothing next time it only flashes red for a bit then nothing....red hard reset button does nothing either :/
knova15 said:
ok lets clear some stuff......this is my 30+ phone in the past 10 years so i know how to use thing ok ? also as far as i know you should not be able to plug the charger in the other way.........
Click to expand...
Click to collapse
Yes, lets clear some stuff up, Ive seen too many xperia's killed with cheap connectors turned the other way to count... Are you really sure you didn't connect it incorrectly?
red flashing LED is a common symptom of killing the charging
blueether said:
Yes, lets clear some stuff up, Ive seen too many xperia's killed with cheap connectors turned the other way to count... Are you really sure you didn't connect it incorrectly?
red flashing LED is a common symptom of killing the charging
Click to expand...
Click to collapse
why are you trying to keep coming up with something crap like that ? you dont even worth a reply....i guess you didnt even fully read my original post BUT lets make life easier :
No it was always used as it should be it was working fine since i had it and yes it was ok when i turned it OFF and never came back on suddenly
Does it get recognized by your pc in fastest mode or flashmode? If not then according to what I've been reading about other xperia devices it's time you send it in to the service center.They've termed it the LED light of death.
knova15 said:
... you dont even worth a reply...
Click to expand...
Click to collapse
You are correct, not worth my time.
I guess over 1000 thankyous and 2 and a half K posts means jack when it comes to XDA, I'll remember that next time I suggest something that I've seen happen
blueether said:
You are correct, not worth my time.
I guess over 1000 thankyous and 2 and a half K posts means jack when it comes to XDA, I'll remember that next time I suggest something that I've seen happen
Click to expand...
Click to collapse
So I should be happy for you to ask me the most blond question about the charger cos u got a lot of thank you? Great…..
Next time ask it simply : did work without any issues before ? are you new to this smartphone stuff ? right away you can determine if you talk to a blond or an older person who is into changing the roms on 99% of his/her phones like clothes. This is the 2nd phone I never touched or rooted as I didn’t need to.
So to finish this off topic thanks for your reply !
And bushako :
Thanks will have a talk with sony tomorrow morning. Im even ok to sell it as for parts on ebay but if someone can retrieve it my data is still on it in offline mode till he/she connects to the net with it :/
What is wrong with you?
knova15 said:
ok lets clear some stuff......this is my 30+ phone in the past 10 years so i know how to use thing ok ? also as far as i know you should not be able to plug the charger in the other way.........
Click to expand...
Click to collapse
knova15 said:
why are you trying to keep coming up with something crap like that ? you dont even worth a reply....i guess you didnt even fully read my original post BUT lets make life easier :
No it was always used as it should be it was working fine since i had it and yes it was ok when i turned it OFF and never came back on suddenly
Click to expand...
Click to collapse
knova15 said:
So I should be happy for you to ask me the most blond question about the charger cos u got a lot of thank you? Great…..
Next time ask it simply : did work without any issues before ? are you new to this smartphone stuff ? right away you can determine if you talk to a blond or an older person who is into changing the roms on 99% of his/her phones like clothes. This is the 2nd phone I never touched or rooted as I didn’t need to.
So to finish this off topic thanks for your reply !
And bushako :
Thanks will have a talk with sony tomorrow morning. Im even ok to sell it as for parts on ebay but if someone can retrieve it my data is still on it in offline mode till he/she connects to the net with it :/
Click to expand...
Click to collapse
Your responses are totally uncalled for and completely disproportionate. Actually they're downright offensive. "Blond" - really?
Blueether is trying to help you with common troubleshooting practices. No one knows (or cares) who you are and what your technical expertise/background is. Even seasoned experts make common mistakes.
Not to mention that Blueether has contributed tremendously to this community. In all likelihood you have benefited from his work in some form or another. I don't think I can say the same about your profile. You were lucky he was willing to take a look at your problem.
No one owes you help. These guys are on here in their spare time with no renumeration. People like you ruin it for everyone else seeking to give/receive assistance.
Hi,
I have the same issue with my Z Ultra c6833, just the red led light when connected to the charger and pc. I dont get any responses to the buttons or any vibration when pressed. Before it died, It still powered on showing me the time and how much battery it has, around 92%. So decided to connect my magnetic charging cable to charge and waiting for the green led light meaning it's charging, but never got the green light and the Ultra never powered up again. Its on the official kitkat rom, not rooted and not a scratch, well babied. Tried charging it over night and the whole day, still just the red led light I get and computer doesn't even recognize it when it's plugged in.
Can I send it for warranty here in canada even though it's the c6833 model? Or can I send it to any service center to have it fix? And how much do you guyz think it will cause me to have it fix?
Thanks in advance for future replies.
Sent from my SM-N900W8 using XDA Free mobile app
rvnteck said:
Hi,
I have the same issue with my Z Ultra c6833, just the red led light when connected to the charger and pc. I dont get any responses to the buttons or any vibration when pressed. Before it died, It still powered on showing me the time and how much battery it has, around 92%. So decided to connect my magnetic charging cable to charge and waiting for the green led light meaning it's charging, but never got the green light and the Ultra never powered up again. Its on the official kitkat rom, not rooted and not a scratch, well babied. Tried charging it over night and the whole day, still just the red led light I get and computer doesn't even recognize it when it's plugged in.
Can I send it for warranty here in canada even though it's the c6833 model? Or can I send it to any service center to have it fix? And how much do you guyz think it will cause me to have it fix?
Thanks in advance for future replies.
Sent from my SM-N900W8 using XDA Free mobile app
Click to expand...
Click to collapse
EDIT: Information given to me below by the online Sony Rep was incorrect. See http://forum.xda-developers.com/showpost.php?p=56814703&postcount=17 for correct info.
Just talked to a Sony rep as I'm interested in buying this phone from the US and wanted to know about warranty etc. Your covered by 1 year manufacturer's but you have to send it to the centre with country of origin. I'm not sure if that means the country you bought it from (which was what I was asking because I wanted to buy it from the States) or the intended region of the phone. If your phone is under warranty (i.e. within a year of purchase) you should be able to get it fixed but you will have to mail it out of the country. If out of warranty I'm not sure -- may be able to get it fixed here.
unidentifier said:
Your responses are totally uncalled for and completely disproportionate. Actually they're downright offensive. "Blond" - really?
Blueether is trying to help you with common troubleshooting practices. No one knows (or cares) who you are and what your technical expertise/background is. Even seasoned experts make common mistakes.
Not to mention that Blueether has contributed tremendously to this community. In all likelihood you have benefited from his work in some form or another. I don't think I can say the same about your profile. You were lucky he was willing to take a look at your problem.
No one owes you help. These guys are on here in their spare time with no renumeration. People like you ruin it for everyone else seeking to give/receive assistance.
Click to expand...
Click to collapse
1st when you cant see someone (personal conversations versus typing)and the first ish help is if i used the charger the right way anyone would go nuts....In the first post i detailed as much as possible to make sure i wont get the "common" resolution options hence they were all tried and failed.
2nd yes it is great but that means he can read too just like you if you read it from the beginning. I would of been lucky if i get the right attitude from the other end too.
3rd i didnt say anyone owe me help. i searched,read,and asked when all failed. in my spare time i run non-profit help and information sites +teaching beginners for free so don't need lessons how to use my spare time. People like you who doesnt read ruin communities to be fair. Read first ask 2nd is what i do and did in the past almost 20 years since i had my 386. so go and read it again and troll somewhere else with you logic.
Thx
rvnteck said:
Hi,
I have the same issue with my Z Ultra c6833, just the red led light when connected to the charger and pc. I dont get any responses to the buttons or any vibration when pressed. Before it died, It still powered on showing me the time and how much battery it has, around 92%. So decided to connect my magnetic charging cable to charge and waiting for the green led light meaning it's charging, but never got the green light and the Ultra never powered up again. Its on the official kitkat rom, not rooted and not a scratch, well babied. Tried charging it over night and the whole day, still just the red led light I get and computer doesn't even recognize it when it's plugged in.
Can I send it for warranty here in canada even though it's the c6833 model? Or can I send it to any service center to have it fix? And how much do you guyz think it will cause me to have it fix?
Thanks in advance for future replies.
Sent from my SM-N900W8 using XDA Free mobile app
Click to expand...
Click to collapse
Hi
I been to about 50 shops nobody were able to fix it nore there was any solution online anywhere The best you can try is to sell it on eBay they will bid it over £100 easily if your screen is in mint condition.
knova15 said:
1st when you cant see someone (personal conversations versus typing)and the first ish help is if i used the charger the right way anyone would go nuts....In the first post i detailed as much as possible to make sure i wont get the "common" resolution options hence they were all tried and failed.
2nd yes it is great but that means he can read too just like you if you read it from the beginning. I would of been lucky if i get the right attitude from the other end too.
3rd i didnt say anyone owe me help. i searched,read,and asked when all failed. in my spare time i run non-profit help and information sites +teaching beginners for free so don't need lessons how to use my spare time. People like you who doesnt read ruin communities to be fair. Read first ask 2nd is what i do and did in the past almost 20 years since i had my 386. so go and read it again and troll somewhere else with you logic.
Thx
Click to expand...
Click to collapse
You're right about one thing: your posts speak for themselves.
rvnteck said:
Hi,
Can I send it for warranty here in canada even though it's the c6833 model? Or can I send it to any service center to have it fix? And how much do you guyz think it will cause me to have it fix?
Click to expand...
Click to collapse
Just to follow up. I bought a device on ebay that stated the location as Memphis. The fedex shipment is actually coming from Singapore.
I chatted with an online rep and further called Sony Canada and they both confirmed that a device under 1 year manufacturer's warranty CAN be given to a Sony Canada Service Centre. The only caveat is that they cannot give a turnaround time (it's usually 2 weeks or something) as they say they may need to get parts from abroad.
I'm not sure how much that would apply for a C6833 as it's more or less the same as the C6806.
But there you have it.
Thanks for the reply Unidentifier
When I called Sony Canada on Nov 9th, they verified my c6833 still under warranty by checking the IMEI number. They emailed me the RMA number and shipping label for Purolator ( Shipping out and back is free, so I didn't spend a penny ) Service Center here in my area in Toronto is in Mississauga.
The rep told me that it will take a little longer than the standard 2 weeks to get it back because the device is an Asian/European version, because there's chances they might order the parts from it's place of origin.
But to my surprise, after they received my c6833 on Nov 12th I got a notice form Purolator last Nov 18th that my device came back from the service center already. So picked it up at the depot, at first I was so worried because I'm thinking maybe they didn't fix it cause it came back to quickly. After inspecting the device and the documents that came back with it, found out that they replaced it with a new Bell c6806 on Kitkat v. 14.4.a.0.108 but unlock, it works with Koodo and Rogers sim.
So all is well now, just not sure if I lost something because they gave me a c6806 instead of my previous c6833.
My only question now is how to prevent this from happening again? My feeling is that the magnetic charging cable is the reason why my device died, maybe that's the reason why Sony never made an official magnetic charging cable. Because there's always high chances you'll attach it in the wrong way. Unlike with the charging dock, it won't go in and connect itself unless it's putted in the right way.
Overall warranty experience with Sony is awesome! ?
unidentifier said:
Just to follow up. I bought a device on ebay that stated the location as Memphis. The fedex shipment is actually coming from Singapore.
I chatted with an online rep and further called Sony Canada and they both confirmed that a device under 1 year manufacturer's warranty CAN be given to a Sony Canada Service Centre. The only caveat is that they cannot give a turnaround time (it's usually 2 weeks or something) as they say they may need to get parts from abroad.
I'm not sure how much that would apply for a C6833 as it's more or less the same as the C6806.
But there you have it.
Click to expand...
Click to collapse
Sent from my SM-N900W8 using XDA Free mobile app
rvnteck said:
Thanks for the reply Unidentifier
When I called Sony Canada on Nov 9th, they verified my c6833 still under warranty by checking the IMEI number. They emailed me the RMA number and shipping label for Purolator ( Shipping out and back is free, so I didn't spend a penny ) Service Center here in my area in Toronto is in Mississauga.
The rep told me that it will take a little longer than the standard 2 weeks to get it back because the device is an Asian/European version, because there's chances they might order the parts from it's place of origin.
But to my surprise, after they received my c6833 on Nov 12th I got a notice form Purolator last Nov 18th that my device came back from the service center already. So picked it up at the depot, at first I was so worried because I'm thinking maybe they didn't fix it cause it came back to quickly. After inspecting the device and the documents that came back with it, found out that they replaced it with a new Bell c6806 on Kitkat v. 14.4.a.0.108 but unlock, it works with Koodo and Rogers sim.
So all is well now, just not sure if I lost something because they gave me a c6806 instead of my previous c6833.
My only question now is how to prevent this from happening again? My feeling is that the magnetic charging cable is the reason why my device died, maybe that's the reason why Sony never made an official magnetic charging cable. Because there's always high chances you'll attach it in the wrong way. Unlike with the charging dock, it won't go in and connect itself unless it's putted in the right way.
Overall warranty experience with Sony is awesome! ?
Sent from my SM-N900W8 using XDA Free mobile app
Click to expand...
Click to collapse
Thank for getting back with the positive story. I wonder if the OP actually did anything to get theirs fixed other than slag me off
blueether said:
Thank for getting back with the positive story. I wonder if the OP actually did anything to get theirs fixed other than slag me off
Click to expand...
Click to collapse
About the question : sent the unit to Sony and they asked for £12 to find out it is dead. When i received it back went to another mobile repair shop just incase and they shown me that whatever they did they actually fried the mobo and cracked it too in the "diagnostics" process. So i took the screen out and sold it on eBay to get back at least some money after all the months of searching reading arguing waitingFORsony etc.