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I've done searches and read here and on other forums. I am at my wits end. I'm using my touch pro with my laptop but the phone get's hot and turns off. It also doesn't charge while tethering. Does anyone have an actual solution to this problem? Is there a Rom that solves this problem? I love my phone but I travel 2x a month and don't want to pay for the WIFI in these hotels.
Anyone have a solution?
Thanks
Jeff
doesnt sound normal to me, did you contact sprint TS about this issue (wouldnt tell them you are tethering tho)?
get a long usb cable, put the phone next to the AC. the phone should be cooled enough to charge while tethering.
Go to Settings (WM, not TF3D)|System|Power and the Battery tab.
Make sure "When device is turned on, do not charge the battery when connected to the PC." is unchecked.
As cloudy987 indicated, get the phone into a good cool air flow. Maybe even take the back off while tethered. Plastic is not that good a conductor.
there is a hack out there from nuerom that makes it so your battery driver works differently and allows it to charge more or till it hits a little bit of a higher temp or something (too lazy to re read the posts) but there is also a over/under clocking utility on the site that works on some versions of winmo (i think on 6.5+ it causes a deadlock on boot and forces you to factory reset ) but it allows you to change the processor speed to lower while teathered and makes it so the device wont over heat...
http://www.nuerom.com
this was a issue for me while on energy roms,i had to go to tweaks and in the tool folder and disable the fast charge toggle,i have to on most custom roms,but no issues after i turn it off
could be that the USB connector is getting screwed up... the one on my Titan went and it started with not being able to tether/sync, then it progressed to not being able to charge it.
I actually melted my phone with wifirouter and had to replace it. Luckily it was under warranty. Most of the time simply placing it on a small desktop fan kept it cool. Unfortunately for mine the damage was done before I figured this out. Treat it like an overclocked PC. It needs extra cooling to keep it from cooking itself.
My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
All we know is you have an at&t phone. What have you done to it?
same problem with Samsung Galaxy Note
Hi there everyone, i'm having the exact the same problem and my galaxy note is acting just like that- weird !!
About two months ago I updated to ICS and after that no issues, only once did it not charge as it was supposed to until i turned it off, removed the battery and put it back in.
Only now has it been charging like explained above -- the charging process as well as battery indications would be very inconsistent -- that is to say, it would charge for some time and then stop unexpectedly, whether turned on or off during the process.
Also, recently my PC would not recognize the phone on Windows 7 anymore, whereas before that it had been recognized seamlessly.
I've been using my galaxy note for about 8 months now, as well as about 2 months on ICS, and only now has there been this persistent issue.
Also, I did not use it inappropriately, rather with extreme care. I also got a phone case and have been using orginal software and hardware only, so the phone has been properly handled.
However, I have been using it pretty much, so it might be "wear and tear" in terms of battery usage, even more so, because it's been regularly charging and discharging in the car or at home, at the same time. Still, what surprises me is that my PC would not recognize it anymore even when it's turned on. Then, at times it would also go to "car mode", although it is not connected to the car dock. These issues have come up just now, as well, so i can imagine it might be a software or even port-related issue.
Unfortunately, at this moment I cannot take it to the store i bought it from to have them check the phone, so that's why I'm trying to figure out the problem myself. After all, if it's software or battery-related i might be able to fix it without having it replaced.
The phone is not branded and free to use with any carrier.
@ Face of Boe:
Did you go to the store then and have it replaced or was it in fact the battery, or did they (you) fix the problem otherwise?
Any help would be highly appreciated.
Chris
Try your preferred mobile repair shop first.
Face Of Boe said:
My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
Click to expand...
Click to collapse
I had this exact same problem a couple weeks ago...it all started one day at work when I had my phone plugged in (as I usually did if it was in one place for more than 5 minutes), but after turning on my screen for the the first time in an hour or so, I noticed that it hadn't charged at all! The indicator at the top didn't even show that it was plugged in.
Figuring it was just some kind of little glitch, I unplugged it, blew inside the charge port as well as the cable (old Nintendo habits die hard lol). Well as I went to plug it back in, I realized that NOW the indicator showed it was "charging", and my phone had gotten super hot in just the 30ish seconds it took me to blow the port and cable (heh.)
So obviously I freaked out and immediately shut it down, pulled the back, and removed the battery to let the two pieces calm down and make nice - before ultimately putting it back together and booting up after 15 minutes or so.
So the good news was that the "reverse charge" issue was gone...but the bad news was, the charge activity started acting literally word-for-word like your girlfriend's. Intermittent charging when it was sitting still, not charging at all for a period of time, losing more battery than it was gaining while it was plugged in and the screen was OFF...so yeah, it sucked. I did notice that I could push the cord back while it was plugged in and it would stay charging, but obviously I can't sit in one spot holding my phone for 5 hours a day - and that stopped working after a few tries anyway.
I spent countless hours on the internet, googling different phrases to try and find similar instances of this happening - but to no avail. Everyone's story was just a little different...and pretty much everything I found outside of XDA* was written by people over in England who dropped their N7000 in the snow, causing the charge port to be corroded. The conclusion from everything else I found regarding this issue for the i717 was essentially always "the only way you can fix this is to get a new phone, but you're screwed because this glitch causes the phone to look like it has water damage and therefore renders it ineligible for manufacturer warranty claim or even insurance claims".
To make matters worse, not only was my phone effectively unchargeable, but it was discharging at an absolutely absurd rate. I'm talking approximately 20% every TEN MINUTES!
So I got desperate (it's Sunday by now)...all of the cell phone repair places were closed where I live, but I was able to do some searching and found this guy that was surprisingly available at the AT&T store closest to my house. That kept me alive until Monday, when I was able to take it in to the guy who I've been going to ever since the iPhone days (he is FANTASTIC). So he looks at it, takes it apart, and in about 5 minutes he tells me that the small little strip where my charge port attaches to the mother board (or whatever) had a lot of cracks running across it that were causing it to short-out. He said that it's a very common problem with the AT&T Galaxy Note, I guess due to them using a pretty cheap part in that regard. This obviously explained the intermittent charging, the brief "reverse charge", and even the battery drain (if the motherboard was shorting out).
So what did he do?
Replaced the little strip that connects the charge port to the motherboard...took him half an hour...cost me $25. Advised me that, when I plug my phone in from now on, to try as hard as possible to keep the phone still and not move it around. So at least in my case, it was NOT the battery. If you'd rather be cautious and not take the phone into a store if you can avoid it, you can probably get a replacement battery online for just a few bucks and at least eliminate that.
So the moral of the story is: DO NOT try to take the phone in to AT&T store or deal with your warranty/insurance until you take it in to a decent repair place and have them take a look at it.
Hopefully this helps...I'm sure you are wanting (like I was) a software solution, but it is what it is. And just curious, did your girlfriend have any similar "reverse-charge" instances like I described above?
tl;dr: The problem is the charging port, not the battery. Should be an easy and inexpensive (<$50) fix at a legitimate cell phone repair location.
*The silver lining in this whole thing was that it caused me to stumble upon this forum...so I went from stock ROM, stock everything (before my charge port issue) to having flashed about one ROM per day over the last 5 days because I've been so interested in the entire world of customization that I only discovered after seeing a thread with "Gubment Cheeze" in the title (who WOULDN'T at least look at that to see what's up??) here on XDA and starting to read. I've been a 24/7 lurker ever since
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
chris110284 said:
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
Click to expand...
Click to collapse
While I agree that taking it to a repair place should only be reserved for desperate/time sensitive situations, the only reason I chose that route over going through AT&T or an insurance company was that, from everything I'd read, the symptoms alone would likely cause them to assume water damage - thus rendering the same scenario as if the 3rd party repair voided the warranty.
Im having the same problem with myGalaxy S3 today, random intermittent charging..
I Just took off the back cover a few minutes ago and found a little glob of water sitting above the charging port!! Aaah!!
Don't know how it got there, but going to let her dry out and see if it resolves itself.
info:
rooted S3 i9300
2 months old
ROM: Complex-D 2.1.3
Getting random freezes on this ROMfor a few days also, so going to flash a new rom and see if the problem persists
Is it me, or is this a retardly common issue with i717s? I've had this same issue twice. I replaced the charger flex board when I bought the phone in the first place. And now it hasn't been a month and the flex board seems like it's out again.
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
Sent from my SAMSUNG-SGH-I717 using xda premium
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
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Click to collapse
Agreed .....and another thought comes to mind..
Non-OEM charger tips, especially car dock chargers and desk chargers have port tips using different material thicknesses.
I am speculating here, but it's likely that the off sizing would produce intermittent charging problems or damage to the device.
Of course, the overcharging effect would certainly account for rapid flex cable burnouts.
Without the cables and a micrometer, impossible to know for sure.
OEM is certainly preferable....g
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
srkrono said:
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
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Click to collapse
I did the same about a month ago, when I got the phone. Now it's out again.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
Click to expand...
Click to collapse
I didn't know this was anything more than a myth. Though, I'm not sure this is my problem. I can charge the phone - for now - by putting the phone on my bedside table and putting a small weight along the length of the cable so it holds the jack at an angle against the port.
I know I'm gonna get flamed for that last statement.
Perhaps someone can help. I've been trawling the net for answers to this issue, and have checked out a number of helpful threads, but it was something that still kept reoccurring for me. Today is the final straw - I just cannot get my phone to charge. I plugged it in last night at 40%, and after charging all night, and most of the day (save for when I unplugged it to restart, or remove battery), it's at 5% and falling.
Edit: After about 9 hours of intermittently restarting/removing battery repeatedly it's charging again. Didn't do anything new, and it'll doubtlessly repeat this fiasco again, as it tends to do.. So any suggestions are still more than welcome.
Issues I'm having:
Refuses to enter deep sleep - hangs at 384mhz.
Doesn't charge - even when shut down and plugged in.
///Keeps turning wifi on. (This is a new one that it's just started doing today. Enabling airplane mode does nothing. It just turns wifi back on.) - Edit: got it to stop doing this - didn't do anything other than restarting and removing battery a lot.
Things I've tried:
Silencing all the alerts.
Factory reset.
Uninstalling some apps I thought may have been doing it.
Disabling syncing.
Not using wifi.
Not plugging anything into the headphone jack.
Only plugging in/removing charger while the phone is unlocked.
Removing battery and waiting a few minutes.
Restarting repeatedly.
Other considerations:
I haven't changed anything. Stock ICS, updated OTA. It's under warranty.
Using original charger, and have never used any other chargers.
Side question - can anyone confirm that there are 4 pins in the charger, despite there being 5 indentations for them? I mean, in the bit that plugs into the phone. I know I saw a thread somewhere that detailed some info about the chargers, but I can't find it, and I'm wondering if my charger is off.
Any help or suggestions would be fantastic. This thing is frustratingly unreliable. I never know if I'm going to wake up to a useable phone or not.
Ugh ...
Thats a long list of broken features..
Did the phone get upgraded to ICS via kies or OTA ?
Is sounds like a bad firmware flash to me.
So if you are able, and the device will connect properly to PC, a kies restore may be in order here.
Otherwise, a warranty exchange is on the table as well ...g
gregsarg said:
Ugh ...
Thats a long list of broken features..
Did the phone get upgraded to ICS via kies or OTA ?
Is sounds like a bad firmware flash to me.
So if you are able, and the device will connect properly to PC, a kies restore may be in order here.
Otherwise, a warranty exchange is on the table as well ...g
Click to expand...
Click to collapse
OTA, and there didn't seem to be any issues with it. It began a few days after I upgraded to ICS, and as far as I know, I can't revert to Gingerbread without rooting (pardon - phone noob here), so will a kies restore actually help? Or would that be to try to reinstall ICS? (In case this is relevant, it's not consistent - sometimes I'll have up to a week with no problems.)
I'm keeping the warranty exchange as a last resort because it did work perfectly fine on Gingerbread. (Kind of hoping JellyBean will fix things..)
At any rate, thank you for replying and for your suggestion! I will dig around in Kies since that wasn't a route I've tried yet. Right now, it seems to be charging again so I'm going to let it get some power first. (And in case anyone is having similar problems, I didn't do anything to make it start charging other than what I've been trying on and off for the past 9 hours - just restarting, powering off, powering on, removing battery, etc repeatedly.)
Kies will push ICS to the device again ..but will often correct any data corruption from an OTA flash.
They were not always good downloads.
Kies will want to emergency restore the device, causing data loss.
It sounds like you may want to wait a bit longer, but I can't say how long on a JB update ..g
gregsarg said:
Kies will push ICS to the device again ..but will often correct any data corruption from an OTA flash.
They were not always good downloads.
Kies will want to emergency restore the device, causing data loss.
It sounds like you may want to wait a bit longer, but I can't say how long on a JB update ..g
Click to expand...
Click to collapse
Aha, understood. Thanks for the warning re: data loss. I back up regularly but will double check that everything is saved before fiddling. Would try tonight, but it's gotten up to 20% and seems to have decided that that's the end of charging..
I believe, for my carrier, early Jan, so I may wait it out. (Though last time it kept getting bumped forward for a good few months.)
Sounds good ...
If you need further help, just revisit this thread.
We have a good bunch of note users here, that are happy to help out ....g
Even though it's been a long time, I hope that necroing the thread isn't too big a taboo. I thought I'd update this thread for any other poor sod who may be looking. (Not that my issues are over...) And if anyone has any more suggestions.. well, awesome.
I was unable to get Kies to actually connect to my phone, so the suggested solution did not work. After a few days of fighting Kies, I decided to just wait for JB. After JB, I was okay for a while, but then the draining started up again. This time I noticed that I had 4 processes running and eating up a ton of CPU. I don't recall what they were off the top of my head, but I think Media Storage, Download Manager, DRM Protected Content Storage and yet another. Force closing any one of them stopped them all, and stopped the drain, but they'd start up again. I'm not sure what triggered them, and a bit of digging showed that they are actually useful processes that I can't fully block, so.. for a bit I'd just check what processes were running if I noticed a quick drain, or used an app that alerted me when the phone was awake despite screen being turned off (not always reliable, sadly.) I couldn't catch it all the time, however, so that was really not useful. By the time I caught it, I'd have lost maybe 20% battery.
I read that those processes may be caused by a corrupted file in the internal "SD" or the external SD card. I hard reset, formatted the internal memory, removed the external and after that booted into recovery mode and cleared the cache, just in case.
Last night, after all this, the phone was still being flaky - holding at 1% on the charger for hours. As an added bonus, it now seems to run 4G incessantly, whereas previously it would only activate if I had an MMS coming in. (No data plan, I just have MMS capabilities.) I haven't even looked into that, because I'm just so sick of it all that I'm going to be trying to root today and see where that gets me.
Hopefully that will help anyone else who may be facing this..
Rooted (without screwups, woo), formatted internal memory, removed external micro SD card. Reinstalled my more "vital" apps, and got rid of some of the Rogers bloatware. Phone ran beautifully for a few days, then this morning I noticed battery drain and Media Storage was running at 50% CPU. Stopped it, and the drain stopped.
I didn't add my photos to the phone yet, except for a few albums that sync from Picasa Web Albums. I don't have any music or videos on there.
At this point, I'm debating a custom ROM but I have no idea if that will actually help with this issue? I'm a total noob when it comes to playing around with my phone, and it's only through sheer stubbornness that I gathered up the courage to root after weeks of researching. Another option is trying to find an app that just alerts me if one of those processes starts running so I don't have to keep checking what processes are active on my phone like some junkie. Does anything like that exist out there? I have a battery app that alerts me if the phone is awake with the screen off, but it doesn't always catch it - usually fails, in fact.
At this point, I'd love some help and feedback..
Hello everyone!
I recommended this tablet to a friend of mine, promising to help when needed:silly:. The phone was delivered quickly and was all right, but it started having problems from the very beginning. To cut a long story short, now it has these problems:
1. WiFi (διαρκές πρόβλημα) - it connects randomly, but after that it stays connected. It may not connect however, even if there is a clear signal. I saw some solutions to change the antenna, seems a bit tricky to me.
2. Play Store stops working and can only be reenabled with a reset. It has happened many times.
3. USB charging. As the device was given to children as a gift, they were trying to use it while it was charging which led to the pin in the charging hole breaking (sorry, best phrase I could find), so now it can only be charged via USB, but it is slow when it's turned off and even slower when it's on. Apparently not the device's problem, but a big issue.
So, questions:
1. As the tablet has a combination of problems, is there any ROM that is overall better?
2. Can I use a 5V 3A usb charger for faster results or just 2A?
3. Are all android tablets so buggy? (I own a low-speed tablet which operates fairly well...)
4. Does anyone have experience with Ainol customer service? It was bought through minideal, but I send it to Ainol, right?
Thanks in advance for your time and effort!:highfive:
Hi All,
Firstly, I'm new here so please accept my apologies in advance if this is entirely the wrong place to open up this thread. Forgive me if I've gone into too much detail here, but thought it made sense to put as much info down - much of the following mayor may not therefore be relevant to the particular problem I'm having.
I have a Galaxy Note 3, which I've had for some 19 months now and it has generally been very good and reliable. I drive quite a lot, and my car is a VAG group car which uses rSAP to connect via Bluetooth - this too has been very stable and reliable.
About 3 months ago I noticed that my battery life had suddenly reduced dramatically, despite no change in use from my part (no new apps, not suddenly watching YouTube 24/7 etc.). I figured the battery had passed it's best, so went to the high street and purchased a new genuine Samsung battery, but this behaved exactly the same as the original battery.
I then noticed, occasionally, that while at home, my WiFi was dropping it's connection to my router, complaining that "Authentication Failed" (despite the WiFi password not having changed). Disabling the WiFi on the phone, and then re-enabling it seemed to fix this.
The following month, I had a notification from my provider that I'd used 80% of my data allowance, and a few days later another warning that I was at 90%. I get 10GB per month in my deal, and AFAIK, I've never in the past come anywhere close to using this up. A few days later, I tried to get online to google something, and landed on an EE page telling me I'd used up all my data for the month, which would reset the following day. I put this down to the WiFi Authentication problem mentioned above.
The following day, the phone told me that an android update was available. I applied this update, and thats when things started going really odd! The phone suddenly became very slow to respond. Sometimes turning the phone on would yield the lock screen with no wallpaper, other times I'd get the wallpaper and nothing else (no digits to unlock the phone for example). And I noticed that when in the car, the rSAP connection would drop off after 10 minutes or so - I put this down to the phone being unresponsive, and called EE.
EE recommended that I return the phone to factory defaults, which I did. After this, the phone is definitely more responsive, but now my rSAP connection drops out after around 2 minutes, and then re-connects. If I am actually on a call, the connection stays up for a little bit longer, but still drops out after 5-7 minutes. If I have the phone plugged into a charger in the car, it stays connected for a little bit longer, sometimes up to 15 minutes, but still regularly drops it's connection.
I noticed that this new o/s has a new feature for "Trusted devices", which I've added the car as, but this made no difference.
It is almost as if, this new version has included some sort of bluetooth power saving feature whereby if nothing much is happening (i.e. I'm not actively in a call), the conneciton drops out after a couple of minutes - unless I'm on external power, in which case it drops out after a bit longer. Prior to the update, it would stay connected, sometimes for hours at a time.
Has anyone else encountered this problem, and can you offer any suggestions as to what I might be able to do to investigate further (eg. are there any bluetooth logs I can inspect?) or better, fix the problem.
Your help is much appreciated