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The IMEI issue is not a new one. But I chatted with someone from LG and they said it's a known issue with Verizon. I'm sure they all like playing the blame game... but if youre on Verizon, how many of you have still not been able to register?
I tried again today, after having my G6 for over two weeks and my IMEI is still not in their system. I'm not sure who to be annoyed with or how to remedy the issue.
No issue here mine got accepted on the 6th
I purchased my phone on launch day and got the email saying registration accepted the next day. I'm on Verizon BTW
Sent from my VS988 using Tapatalk
Damn, sucks for me I suppose. Does anyone know where the issue is? Is Verizon not sending an updated list of IMEI's or is LG not updating their database?
So after using an LG G5 VS987 for a few weeks I decided I wanted the RS988 for the unlocked bootloader so I can have full control of my phone. Upon receiving my phone today I took my SIM out of the VS987 and put it in the RS988. The phone started working on 4G within a few minutes and I was browsing the internet and downloading apps no problem. I tried a test call and it worked fine (albeit on LTE). I even video called a verizon S5 and video chatted without issue. The problem I am having is that the phone will NOT send or receive text messages. Could this be a problem with it not working right on 3G (CDMA) since I notice when I send texts sometimes my old phone would go to 3g for a second and this one just fails. The APN settings were blank on the RS988 so I changed them to VZWINTERNET like on the VS987 and the 4G stopped working alltogether I verified the phone is indeed an RS988 in the about phone>hardware menu so I am not sure why it isn't working. I did notice that this phone after factory resetting had a "Cellcom" background. Could that have anything to do with it? I need to return this phone anyway since the GPS will not get a lock even on raw GPS but can anyone verify their RS988 worked on Verizon for 3G? Thanks a bunch!
Photo of about software:
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I also have the RS988 (from BHPhoto) and use it with Verizon for a few months, now on AT&T GoPhone, and didn't have any problem. Put my Samsung Note 4 SIM into the G5 RS988, verified the APN, and worked fine. You are on Software 10d, the newest is 11d, so should update to it and reset the phone.
If it still having problems, check with Verizon it the phone (IMEI) is setup correct on their end. They may want to send out a new SIM if still having a problem.
GPS locks on mine a lot quicker than on my old Note 4.
So it sounds like you may have a bad unit. Where did you buy it from?
FAUguy said:
I also have the RS988 (from BHPhoto) and use it with Verizon for a few months, now on AT&T GoPhone, and didn't have any problem. Put my Samsung Note 4 SIM into the G5 RS988, verified the APN, and worked fine. You are on Software 10d, the newest is 11d, so should update to it and reset the phone.
If it still having problems, check with Verizon it the phone (IMEI) is setup correct on their end. They may want to send out a new SIM if still having a problem.
GPS locks on mine a lot quicker than on my old Note 4.
So it sounds like you may have a bad unit. Where did you buy it from?
Click to expand...
Click to collapse
Thanks for the reply. I bought it from an eBay vendor. When I check for system updates it says my device is up to date. I wonder if it is looking for a "Cellcom" approved update? I cannot figure out how to flash the new firmware myself. Everyone seems to use the LGUP tool but every link I found is from a third party site and not LG themselves
striker1211 said:
Thanks for the reply. I bought it from an eBay vendor. When I check for system updates it says my device is up to date. I wonder if it is looking for a "Cellcom" approved update? I cannot figure out how to flash the new firmware myself. Everyone seems to use the LGUP tool but every link I found is from a third party site and not LG themselves
Click to expand...
Click to collapse
It looks like you may have been sold a phone that was used by CellComm at some point, so even though it is the RS988, it isn't the same "unlocked" RS988 that was sold by BHPhoto. I'd suggest returning it for a refund if you are able, and say that the item is defective and doesn't work as described.
http://www.cellcom.com/device.html?id=668&categoryid=1&navtype=personal#.WQZ9XYm3MVk
Thanks again for the reply FAUguy. I have already requested the return and got the label so I am just going to reset it and send it back. The GPS issue was kind of a blessing in disguise because the camera lens on this Cellcom RS988 was kinda scratched too. Hopefully the cellcomm thing is also was why I couldn't send texts I will update this thread once I get my next RS988. Thanks!
striker1211 said:
Thanks again for the reply FAUguy. I have already requested the return and got the label so I am just going to reset it and send it back. The GPS issue was kind of a blessing in disguise because the camera lens on this Cellcom RS988 was kinda scratched too. Hopefully the cellcomm thing is also was why I couldn't send texts I will update this thread once I get my next RS988. Thanks!
Click to expand...
Click to collapse
At this point, I wouldn't see myself buying the G5 unless it was for half of what it cost me back in Nov ($450). Would either go with the G6/V20 or S8. The G5 is OK, but hardware wise it feels a bit dated, and still no Android 7 update for it. But the main thing I don't like is the display, colors are dull and lacking. Still prefer AMOLED at this point.
FAUguy said:
At this point, I wouldn't see myself buying the G5 unless it was for half of what it cost me back in Nov ($450). Would either go with the G6/V20 or S8. The G5 is OK, but hardware wise it feels a bit dated, and still no Android 7 update for it. But the main thing I don't like is the display, colors are dull and lacking. Still prefer AMOLED at this point.
Click to expand...
Click to collapse
The removable battery is a requirement I have so it was either the G5 or the V20. The V20 was too big for me so I went G5. I am coming from a Galaxy S5 which has served me well. I am sad that they are getting away from removable batteries I felt the same way when they did away with keyboards (I loved my Droid 4). The VS987 I got for $190 shipped, the RS988 I got for $206 shipped, and the RS988 I just ordered was $220 but it looks to be in MUCH better shape than this GPS-dud was.
striker1211 said:
The removable battery is a requirement I have so it was either the G5 or the V20. The V20 was too big for me so I went G5. I am coming from a Galaxy S5 which has served me well. I am sad that they are getting away from removable batteries I felt the same way when they did away with keyboards (I loved my Droid 4). The VS987 I got for $190 shipped, the RS988 I got for $206 shipped, and the RS988 I just ordered was $220 but it looks to be in MUCH better shape than this GPS-dud was.
Click to expand...
Click to collapse
I can understand about the removable battery, and I actually have two LG OEM batteries and two Extended batteries I got from Amazon. But I've only had to swap it out during the course of a day only on one occasion.
The G5 on BHPhoto had gone down in price, very attractive offer. When I got it for $450 it included the Cam Plus attachment and the VR, both I only used once are pretty much useless. Coming from the Note 2/3/4, the G5 display was the biggest let-down for me. Also, I think my G4 took better pictures (in Auto) but o do love the Manual model and wide angle on the G5.
I personally am waiting on the Note 8 before I make any decisions on what to go with this year. I wasn't a fan of the the larger curves on the S7 Edge and Note 7, but they have lessened the curve angle this year. Also, an LED indicator on the front is a must, and the G6 doesn't have one.
https://www.bhphotovideo.com/c/product/1239313-REG/lg_lgrs988_ausatn_g5_rs988_32gb_smartphone.html
Just to update, got the new RS988 and it is working great. I still cannot verify that 3G CDMA is working properly since whenever I enter the Phone information menu to change it to CDMA only like on my old S5 it says "This application does not work on this device" and closes :| I am able to send and receive texts now with the stock LG texting app. I will keep researching the apparent lockout of forcing 3G since it has saved my butt a few times out in the boonies where 4g wouldn't stay steady and it was failing to fall to 3g :/
striker1211 said:
Just to update, got the new RS988 and it is working great. I still cannot verify that 3G CDMA is working properly since whenever I enter the Phone information menu to change it to CDMA only like on my old S5 it says "This application does not work on this device" and closes :| I am able to send and receive texts now with the stock LG texting app. I will keep researching the apparent lockout of forcing 3G since it has saved my butt a few times out in the boonies where 4g wouldn't stay steady and it was failing to fall to 3g :/
Click to expand...
Click to collapse
Good that you got a working unit now If yours is a true RS988 (not a cellcom one), you can unlock it and root of as well now and hopefully soon will be able to use custom ROMs . Also, if you root your phone you can use an app to disable 4G too.
jeffsga88 said:
. Also, if you root your phone you can use an app to disable 4G too.
Click to expand...
Click to collapse
Thanks for the reply. So if root is installed you can access the "hidden" menu just fine? Have you done this? I really see no reason to root now considering the wifi hotspot works without an entitlement check but if I could switch to 3G only it would be worth it... I'd just hate to block myself from using Android Pay for a "maybe" you know Thanks again.
striker1211 said:
Thanks for the reply. So if root is installed you can access the "hidden" menu just fine? Have you done this? I really see no reason to root now considering the wifi hotspot works without an entitlement check but if I could switch to 3G only it would be worth it... I'd just hate to block myself from using Android Pay for a "maybe" you know Thanks again.
Click to expand...
Click to collapse
Well, doubt root would allow you to use the hidden menu (if it's locked out by lg, root wouldn't change that) to do it but it would allow you to use an app (like network monitor or a network switcher app) to control it. Also, as far as Android pay, it works with root as long as you are using magisk for root and not SuperSU. Only issue the rs988 may have for now is not being able to install a kernel that hides that the bootloader is unlocked (which Android pay detects), although that should hopefully happen given some time. Another possibility is going to an Los based ROM when one is released, which again will hopefully be soon. Maybe best bet is to just wait and see where development goes in next few weeks before rooting or anything the rs988 just recently got unlocked.
I am looking at the same issue. I have ordered an RS988 from a vendor on ebay to use on my existing Verizon account. I'm starting to get nervous. Will I have any issues? Is it better to contact Verizon prior to opening the phone. I currently have an iPhone 6, will the sim work or do I need a new one?
This is my first experience with an unlocked phone. I would like to be able to move it if I want to. But right now, where I live, Verizon is the only good choice.
Hello Striker1211 - A quick question for you (or anyone else on this forum) re: the LG G5 RS988 >> I am also looking to get this unlocked phone to use on Verizon soon.
I had planned to get it from B & H, because I'm being extra cautious considering all the problems you hear about the G5, and I figured A) They have a 30-day return/exchange policy, and B) I live in New York City, so I could return or exchange in person if the phone exhibits any problems.
B & H's price is $330 at the moment, and while I would like to save $100 and order from eBay as you have, I would worry about not having the 1-year warranty from LG , which I imagine is very useful should any problems arise after 30 days.
Am I being too careful in not ordering from eBay? It seems without the first month grace period to exchange, postage hassles, and either short or no LG warranty at all, physically walking into a store for purchasing peace-of-mind might be worth it? What do you all think?
P.S. Best Buy has the LG RS988 for $350, but with a 14-day return policy, plus re-stocking fee.
VonDrake2 said:
Hello Striker1211 - A quick question for you (or anyone else on this forum) re: the LG G5 RS988 >> I am also looking to get this unlocked phone to use on Verizon soon.
I had planned to get it from B & H, because I'm being extra cautious considering all the problems you hear about the G5, and I figured A) They have a 30-day return/exchange policy, and B) I live in New York City, so I could return or exchange in person if the phone exhibits any problems.
B & H's price is $330 at the moment, and while I would like to save $100 and order from eBay as you have, I would worry about not having the 1-year warranty from LG , which I imagine is very useful should any problems arise after 30 days.
Am I being too careful in not ordering from eBay? It seems without the first month grace period to exchange, postage hassles, and either short or no LG warranty at all, physically walking into a store for purchasing peace-of-mind might be worth it? What do you all think?
P.S. Best Buy has the LG RS988 for $350, but with a 14-day return policy, plus re-stocking fee.
Click to expand...
Click to collapse
Personally, I'd recommend going through b&h. The 30 day return policy is nice and they also have cheap full coverage protection if you want and you also ensure you'll get the full 1 year warranty from LG as well. I've purchased from them before G2 and RS988 and had no issues with them including returning the RS988 to get the h830. If stay away from eBay if you're worried about warranty or return periods. Also not a fan of best buy hitting you with a restocking fee.
Thanks jeffsga88 for the advice - I figured B&H was probably the better deal, but it's nice to have another person confirm it!
Just picked one up to replace my soon to be retired V8 Pro. Went to go and update to try and get Oreo on it and getting error message that phone is not registered yet. I have seen several threads around but nothing saying how to resolve it. AT&T has the imei updated and phone is otherwise working fine.
I bought two of these on clearance from Walmart. One updates just fine, the other has this issue. I searched for a long time and can't find anything. The one with the issue was also unable to register for the LG 2 year promise warranty, it's like LG made phones and never recorded their IMEIs. I emailed the warranty support my proof of purchase and they added it to their system but I still can't update. KDZs seem to be the only way to update these phones. LG really isn't instilling confidence in me, even with their 2-year promise. I basically only buy LG devices on clearance because of all the issues they have.
petard said:
it's like LG made phones and never recorded their IMEIs.
Click to expand...
Click to collapse
Best description I've read. I sent my IMEI in with a brand new box as proof and they told me it's not in their database. What the heck?
Hi all,
Im a still a bit green around the edges when it comes to dealing with android os.
I have 2 lgv30 (tmobile) and my goals are.....(this is what i need help with)
1. I want to run everything locally, no cloud, no sync, no backups, no services, nothing. I paid for these phones so i shouldnt have google or tmobile in my grille mining my personal data.
2. I dont care if google apps work or not....like i said im trying to get all my stuff on my phone working from my phone and not shared.
3. I have to use microsoft outlook and the home screen launcher microsoft makes is nice... Not intrusive like the google services stuff.
Im trying to clamp down on this privacy securitu stuff thats run amok with google... Copperhead OS is great and i would use it if my phone would work with it.... I dont login or sync any google accounts but i would really like to strip down and know how to achieve my goal with android 8.0.... The bloat, the privacy invasive crap, etc.... Looks like with 8.0 you can lockdown per app per permission....
Any thoughts or ideas?
Thanks
J
Ratfink11 said:
2. I dont care if google apps work or not....like i said im trying to get all my stuff on my phone working from my phone and not shared.
3. I have to use microsoft outlook and the home screen launcher microsoft makes is nice... Not intrusive like the google services stuff
Click to expand...
Click to collapse
LOL. Do you even imagine why RIM and their BBOS vanished? And Meego too? Because Uncle Sam wants your data, not because Android was somewhat better than they or Win Mobile 6.5. With WinMobile 6.5 you could store all your data locally, but seems that now only option is either to disable all google apps on your phone or better get root and flash some Gapps-free ROM.
You may want to read such topics maybe you'll find there more helpfull advices
Ratfink11 said:
Hi all,
Im a still a bit green around the edges when it comes to dealing with android os.
I have 2 lgv30 (tmobile) and my goals are.....(this is what i need help with)
1. I want to run everything locally, no cloud, no sync, no backups, no services, nothing. I paid for these phones so i shouldnt have google or tmobile in my grille mining my personal data.
2. I dont care if google apps work or not....like i said im trying to get all my stuff on my phone working from my phone and not shared.
3. I have to use microsoft outlook and the home screen launcher microsoft makes is nice... Not intrusive like the google services stuff.
Im trying to clamp down on this privacy securitu stuff thats run amok with google... Copperhead OS is great and i would use it if my phone would work with it.... I dont login or sync any google accounts but i would really like to strip down and know how to achieve my goal with android 8.0.... The bloat, the privacy invasive crap, etc.... Looks like with 8.0 you can lockdown per app per permission....
Any thoughts or ideas?
Thanks
J
Click to expand...
Click to collapse
Let's hope you don't have a T-Mobile exclusive V30 then, because that one is unrootable, bootloader not unlockable, etc. (the only one out of all V30 that can be customized pretty extensively)
1. k, just flash e.g. lineageOS, RR, AEX, dot os, etc. and leave gapps away (only flash the ROM)
2. You want to minimize Google tracking ? Install AdAway as a basis with its 4 blocking lists to be added to your hosts file, then install Blokada - use the "Mother of All ..." (the XDA extensive blocking list), install firewalls (best opensource based) and block off internet access to apps. With "App Ops"/"Privacy Guard" you can fine-grained tweak which apps run in background, at boot, keep your device awake and other things (e.g. location permissions). There's others but that's it for now
3. See if you can get an app or functionality (via XPosed, etc.) that lets you see if there is more internet communication with Outlook & MS Home Screen Launcher than there should be and block it via firewall or add it to hosts file, the extensive blocking list on Blokada might be too much and prevent Outlook from functioning properly so you might need to go with a less aggressive option
Privacy/Security wise it's not only Google, it's Microsoft, Google, FB, Twitter, etc.
It's all companies together and a pretty wide surveillance net.
In any case use a Browser that supports adblocking, disabling of Javascript and additional features (thinking about tracking cookies, invisible image trackers, etc. etc.)
Yeah, there are more things you can tweak related to permissions with 8.0
The following might be interesting:
https://www.naturalnews.com/2018-08...ation-even-if-you-turn-off-location-data.html
https://apnews.com/828aefab64d4411b...-Google-tracks-your-movements,-like-it-or-not
https://pjmedia.com/vodkapundit/ap-report-google-knows-where-you-are-even-if-you-disable-tracking/
So in that case we might need location spoofers or anything related (if those even work)
Well....?????
I do have the TMobile LG V30.
looks like im going to have to wait a couple months before it can be rooted???? From what im reading its still being worked on? Unfortuneatley i didnt have the option to go with the unlocked versions.
I definately want to move to Lineage...
Any suggestions or further info regarding rooting and unlocking bootloader would be greatly appreciated.
Thanks everyone for your help.
Ratfink11 said:
Well....?????
I do have the TMobile LG V30.
looks like i'm going to have to wait a couple months before it can be rooted???? From what im reading its still being worked on?
Click to expand...
Click to collapse
Won't ever be done. I'll be glad to be proven wrong, of course. I'm just stating probability. T-mobile H932 was released October 2017. This is now mid-August 2018.
1) RSA encryption on H932 is completely different from other North America variants.
2) Other phones are coming along which gets developers' attention. No one is really working on the H932 specifically, because of point #3...
3) There's no need since every V30/V30+/V30S on the planet -- EXCEPT for the T-mobile H932 has easy bootloader unlock, TWRP, root. Use one of those on T-mobile.
Ratfink11 said:
Unfortunately i didnt have the option to go with the unlocked versions.
Click to expand...
Click to collapse
Why not? Somebody held a gun to your head? Lots of T-mobile users are using the unlocked versions on T-mobile. No one forced you to buy the H932 specifically.
The carrier unlocked US998 (or the H931, H933, VS996, AS998, LS998 CONVERTED to US998) runs just fine on T-mobile. Plus, the carrier unlocked V30S.
So, there's SEVEN different North America V30/V30+ variant choices for you to buy to run on T-mobile. Mint LS998 V30+ is $315 on eBay right now, and eBay often gives 10% to 20% flash sales to bring the price even lower. Lots of people in this forum bought for 20% off for Father's Day sale, including me.
I've been on AT&T since 2012 and I've NEVER owned an AT&T branded phone. I always buy carrier unlocked phones.
So are you saying i can install lineage os on my tmobile lg v30?
My company has a contract account with tmobile....similar to goverment accounts. Tmobile supplies the phones we have to use..They wont activate any phone except the ones they provide. However, phones can have custom roms and still be used.
I also have employees that have the need for two or more phones due to seperating phone from tethering needs and new bandwidth coming from tmobile. Tmobile provided ALL the phones at huge discounts, no money up front and low monthly payments.
Not everyone has money to throw around......And im guessing here....perhaps like you can? Maybe your the richest man in the world? It must be nice... If someone did hold a gun to my head at our time of purchase we would all be dead because we dont have trust funds like you might have?Its really wonderful you can purchase 2 lg v30 on ebay or amazon and drop 2k with no issues....my employees cant....
Ratfink11 said:
So are you saying i can install lineage os on my tmobile lg v30?
Click to expand...
Click to collapse
I'm saying you can NOT. H932 does not have the fastboot flash commands necessary to install TWRP and root, using the LG Oreo bootloader unlock expoit @TxanMoe found. The other North America variants can be "converted" to US998 for the necessary fastboot flash commands. For some after that, you can even convert back to original model if you wish.
H932 has different RSA encryption than the other North America variants so it's impossible.
Ratfink11 said:
My company has a contract account with tmobile....similar to goverment accounts. Tmobile supplies the phones we have to use..They wont activate any phone except the ones they provide. However, phones can have custom roms and still be used.
I also have employees that have the need for two or more phones due to seperating phone from tethering needs and new bandwidth coming from tmobile. Tmobile provided ALL the phones at huge discounts, no money up front and low monthly payments.
Not everyone has money to throw around......And im guessing here....perhaps like you have. Its really wonderful you can purchase 2 lg v30 on ebay or amazon and drop 2k with no issues....my employees cant....
Click to expand...
Click to collapse
Then you didn't read what I wrote. I suggest you read before replying. How does $252 per phone on eBay = $2,000? I'll post again since you didn't read. I'll even do the math for you:
ChazzMatt said:
Mint LS998 V30+ is $315 on eBay right now, and eBay often gives 10% to 20% flash sales to bring the price even lower. Lots of people in this forum bought for 20% off for Father's Day sale, including me.
Click to expand...
Click to collapse
$315 - 20% = $252.
Convert that to US998, root, use on T-mobile with custom ROM. Lots of people use them on T-mobile. It's called Bring Your Own Phone. T-mobile allows non-branded phones to be used on T-mobile -- example Google Pixel phones or ANY compatible phone.
If your company's contract prevents that, too bad. Personal accounts do not prevent that.
Can you buy a another V30 phone and put your company T-Mobile SIM card in? Then root?
Recently my G6, purchased in September 2017, developed a hardware problem in the power button/fingerprint reader. It's in the second year of warranty through LG Promise. I still like the G6, and since they're now bargain priced at B&H, I decided to buy a new one before returning the old one, planning to warranty the old one and keep it as a spare.
Getting warranty service on the old one was fairly straightforward with a couple of small quirks. Regular LG support doesn't handle it. Instead they transferred me to another number where the person just answered Hello, but she was pretty efficient about taking my information and promised me I would be contacted by email with instructions. Those showed up a day or two later, and after providing them with photos of the defective phone (to prove it wasn't physically damaged) they sent me a prepaid mailing label and shipping instructions, with the promise that once the tracking showed the package en route, they'd send out a replacement. Which they did.
While waiting for that, I went to register my new phone with LG Promise, and that didn't go nearly as well. First I discovered that they're cutting off registrations as of purchase date 06/15/2019. It doesn't say anything on the website about that. Fortunately I had two receipts for the purchase (long story there), and the earlier one was dated just before that. But then the website told me the IMEI was not valid. I contacted them by email for help, and they said they didn't have the phone in their system and I should wait a few days for them to validate it. It's been five days and I'm still waiting for that.
In the meantime, the replacement phone arrived. They sent me a new-in-box unlocked G7. That's actually very nice of them, since it's an upgrade, but I can't root it (no bootloader unlock available from LG) so I really can't use it and am selling it. My wife and I always have the same phone, and I want to stay with the G6 a while longer rather than buy new phones for both of us.
So the experience with LG Promise, and LG phones in general, has been a mixed bag. They seem to have some serious internal communication problems. I had the same IMEI issue when I went to get a bootloader unlock for the new phone, and it took them a week to resolve that. (Regular LG support was no help in that regard; their people are completely unaware that the developer program even exists and told me that LG never provides bootloader unlock and developer.lge.com is a hacker site.) I like the phone itself but I'm not crazy about the support and will probably switch brands next time around.
QUOTE
their people are completely unaware that the developer program even exists and told me that LG never provides bootloader unlock and developer.lge.com is a hacker site.)
UNQUOTE
Till date, they still say the same thing. ROFL