Related
Hey
So I have a question what is the quality of the glass on top?? =/
Today I was walking and i moved aside for someone else to pass through my leg just tapped and i mean TAP!! a normal gentle tap! a table on the side after a while i take out the phone and i see the glass on top is shattered.
I am seriously confused what was the quality of the glass? the phone functions normal everything is fine just the shatter at the top and the ripples .
So apart from the quality can it be replaced since i have no option!! have to give to the service center to fix the yellow tint too hope they take it with the broken glass and all....
so will they?
I wonder if they will fix the yellow tint issue under warranty I don't want the reply "oh you damaged screen so you get yellow tint we no fix without charge" (Believe me the reps sound like this )
But seriously isn't this a quality issue of some sort I mean is the glass supposed to shatter this easily =/
Oh yeah this is my first android phone ever.
SE so had good quality so went for it but then again those were feature phones such as w800i etc
damn... no words
mine got insurance already to avoid such surprises.
call them and ask what can be done, explain the situation maybe they will help you
i wish you all the luck mate
did you remove the screen protector that came with the phone (already put on).
I think that protector prevents cracking....
katsuru said:
damn... no words
mine got insurance already to avoid such surprises.
call them and ask what can be done, explain the situation maybe they will help you
i wish you all the luck mate
Click to expand...
Click to collapse
Thanks I need it esp cause of the fact I am in Pakistan and we don't have a sony mobile service center will have to wait till i go back to KSA in sept to claim warranty for the tint and get this fixed will try my best did post it on the sony forum they said contact your relevant service center as soon as possible
moonset said:
did you remove the screen protector that came with the phone (already put on).
I think that protector prevents cracking....
Click to expand...
Click to collapse
yeah that is on thats the point i am confused cause of that and lol i think the glass is in place just cause of that screen protector or else it would have come off and you know so yeah be warned fellow member the Sheet does not protect against cracking only holds it in place after it shatters
Sorry for that.....
Next time keep the glass side facing to your leg.
Sent from my LT26i using Tapatalk 2
gm007 said:
Sorry for that.....
Next time keep the glass side facing to your leg.
Sent from my LT26i using Tapatalk 2
Click to expand...
Click to collapse
Yeah that's what I have learnt the hard way
On another note could just go on to invent a time machine...(Sorry I get a bit carried away I know )
Quality is offer by Ericsson !
not SONY ! :-D
Sony need get money :-D
And that's why this phone have cheap piece in.
like the screen,or plastic,or battery or. .....
but
I if I'm right the screen is
by Samsung,
not sony(not totally sure)but on the vita yes
In major way sony do nothing,
they just buy and assembly some piece in the phone in china,
under their brand.
Only design and motherboard is sony
It's a pure cheap brand by fan ! :-D
This is not my first phone krkr!
I mean 34
I alway buy Ericsson in the past,
because they do some good
quality phone
but motorola have good quality phone too
(they construct all piece in the phone)
I have a sony ps vita,
and this is the same way,
the screen have spot,tint,line,ect..
If you not agree with me,
go on google and search about this ;-)
I'm surprised that you ignore quality on a phone made in china at low price !
But for me
I like the design of sony they made beautifully phone.
Btw,
Sad for you,hope you can get another phone
This phone is fragile,very fragile!
What do u mean. Quality offered by Ericsson. Have u been smoking? And who told u the screen if the vita is by Samsung. Sony manufactures OLED screens. The display on this phone is by Sony. So is the camera, or u wanna say exmor is by samsung. Even the battery. Dude, get your facts straight.
Sent from my super powered calculator.
@kaosdroid don't talk rubbish, anyway this phone was designed while under Sony Ericsson...
to the OP I'm sorry, but that does not look like a gentle tap the point of impact looks like there was some pretty heavy force. Are sure it was from hitting the table? Not that I don't believe you, maybe it hit a weak point in the glass?
I always put the phone in my pocket screen facing inwards (to my leg) which just protects the screen from such damage, good tip
As for replacing under warranty due to the yellowing, I don't know if the digitiser and LED screen are intact as one piece i.e. the glass that shattered isn't the part they replace when repairing the screen problem
smoking? And who told u the screen if the vita is by Samsung. Sony manufactures OLED screens. The display on this phone is by Sony. So is the camera, or u wanna say exmor is by samsung. Even the battery. Dude, get your facts straight.
Sent from my super powered calculator.[/QUOTE]
Yeah totally what have you been smoking... Your facts is up to...
---------- Post added at 08:16 PM ---------- Previous post was at 08:13 PM ----------
dante2086 said:
What do u mean. Quality offered by Ericsson. Have u been smoking? And who told u the screen if the vita is by Samsung. Sony manufactures OLED screens. The display on this phone is by Sony. So is the camera, or u wanna say exmor is by samsung. Even the battery. Dude, get your facts straight.
Sent from my super powered calculator.
Click to expand...
Click to collapse
Yeah totally what have you been smoking... Your facts is up to...
The only part I understood correctly is "This phone is very fragile,very fragile!"
Ps: no offense
sorry to see that
comparing to what happened to you SXS i m lucky, check out what happened to my SXS
Samsung made the display
Hahaha made my day!
adsada arc said:
@kaosdroid don't talk rubbish, anyway this phone was designed while under Sony Ericsson...
to the OP I'm sorry, but that does not look like a gentle tap the point of impact looks like there was some pretty heavy force. Are sure it was from hitting the table? Not that I don't believe you, maybe it hit a weak point in the glass?
I always put the phone in my pocket screen facing inwards (to my leg) which just protects the screen from such damage, good tip
As for replacing under warranty due to the yellowing, I don't know if the digitiser and LED screen are intact as one piece i.e. the glass that shattered isn't the part they replace when repairing the screen problem
Click to expand...
Click to collapse
to the Sammy troll . Xperia s was made by se as this phone was designed 2 years ago look it up n vita OLED is by Sony n this display is also by sony oh n Sony has good build quality too btw they are known for it worldwide what planet do you live on??? He really must have dopped acid or something
Yeah thats what I am hoping like they are different parts. I duno whatever just hope they are going to be cooperative you know. I swear it was a tap cause se I shuffled to the side between the desks to make way for a guy passing n then on to the path I wasn't running or anything I was in class. But you know what I thought about the weak point how the ripples are made came to the conclusion that the point of impact was the speaker grill if thats what it is just below the Sony logo n that too the very edge of it so talk about bad luck to the max. Just hope it can be replaced n wont cost me an arm n a leg knowing Sony's pricing
Sent from my LT26i using XDA
Eyados said:
sorry to see that
comparing to what happened to you SXS i m lucky, check out what happened to my SXS
Click to expand...
Click to collapse
You know I'd take your sxs any day the display is the you don't know what its like seeing the display now the rest if it is still prefect but the display its just sad to look at it you know I'm sort of glad everything works fine atleast
Sent from my LT26i using XDA
Never forget that SE put a layer between the screen and glass to improve outside use in bright sun
This might made the glass weak
Sent from my LT26i using XDA
hmm yeah good point, the speak hole is probably pretty weak (literally a cut out in glass)
Sorry for u man!!
But u should've followed the order for not removing the protector (which is called shatter proof protector)
Well hope u fix it soon
Becareful everyone, don't remove it!!
sevoflurane said:
Sorry for u man!!
But u should've followed the order for not removing the protector (which is called shatter proof protector)
Well hope u fix it soon
Becareful everyone, don't remove it!!
Click to expand...
Click to collapse
Lol you need to read my friend I already replied this. um I still have it on everything is as it was out of the box n the protection just made it stick on n not fall off thats what it did n is doing thats the only reason I am able to use the cell right now so yeah don't remove it anyone!!!
Sent from my LT26i using XDA
adsada arc said:
hmm yeah good point, the speak hole is probably pretty weak (literally a cut out in glass)
Click to expand...
Click to collapse
Yes exactly my point n you know it looks like the center as all the cracks start from there
Sent from my LT26i using XDA
To the discussion about who made the screen etc.
It may shock people to know sony have never manfuactured lcd panels themselves, they dont have a fab for it. They used to have a technical partnership / joint venture with samsung electroncs called S-LCD (http://en.wikipedia.org/wiki/S-LCD)
But when sony brought out the erricson side of the mobile partnership, samsung purchased sony's stake in the displays partnership and then spun off the display arm into a new company (called samsung displays I think).
The new ipads screen is made by samsung
Samsung manufacture small and large lcd's along with there oled lines, they are one of the biggest manufacturers of lcd panels going the other major players are AUO, Hitachi, Lg, NEC/Phillips
Also from samsungs financial report (2010) sony are samsung electronics biggest buyer.
Samsung's largest clients (Q1 2010)
Rank/company Part description Buying (trillion KRW) Percent of total sales
1 Sony DRAM, NAND flash, LCD panels, 1.28 3.7
Edit - Have just had a quick look around on google and it doesn't seem as if anyone has done a bill of materials for it yet (they like pulling ipads apart for this) so unless people have screen part numbers we cant confirm / deny the supplier of the xperia s' screen
Hey guys, so it seems I have a near perfect HTC One, where I even don't have that gap at the top, but I do however have on the left side near the top left corner a small manufacturing defect that leaves about 2-3mm of the LCD edging out a bit making it feel as if brushing against a sharp ruler on that spot. I rarely have my hand there to really feel that defect through natural use of the phone and certainly not visible unless specifically looking for the LCD edge line very very closely, my concern is if I go in and swap the phone that the swapped phone will have other things wrong with it.
Should I bother replacing? I have no experience replacing/exchanging the same exact phone for a better build quality so this is why I ask.
It's a roll of the dice..
My original pre-order was almost mint but had a similar / minor flaw. I called AT&T and they sent me a replacement..
The replacement they sent had a more brown'ish looking screen and the backlit buttons were very dim. It also had a small gap on the top.
I kept the original and sent back the replacement that had just arrived.
I then went to an AT&T store and the replacement he brought out had some flaw where the backlit buttons would only turn on if it was pitch dark. I refused that replacement and still have my original pre-order One.
If you have one that's close to mint and it only has a minor flaw, I'd keep it..
My .02
raqball said:
It's a roll of the dice..
My original pre-order was almost mint but had a similar / minor flaw. I called AT&T and they sent me a replacement..
The replacement they sent had a more brown'ish looking screen and the backlit buttons were very dim. It also had a small gap on the top.
I kept the original and sent back the replacement that had just arrived.
I then went to an AT&T store and the replacement he brought out had some flaw where the backlit buttons would only turn on if it was pitch dark. I refused that replacement and still have my original pre-order One.
If you have one that's close to mint and it only has a minor flaw, I'd keep it..
My .02
Click to expand...
Click to collapse
By your descriptions this phone's QC sounds like a piece of ****.
akira02rex said:
By your descriptions this phone's QC sounds like a piece of ****.
Click to expand...
Click to collapse
I don't think it's any secret that HTC has a few QC problems to correct..
The normal user would probably never notice to be honest. We are the 1% that are hardcore users and notice everything.
Most people open the box, turn it on, and don't even arrange their icons never mind tinker..
None of the 3 I had were serious flaws that a normal user would even notice..
raqball said:
I don't think it's any secret that HTC has a few QC problems to correct..
The normal user would probably never notice to be honest. We are the 1% that are hardcore users and notice everything.
Most people open the box, turn it on, and don't even arrange their icons never mind tinker..
None of the 3 I had were serious flaws that a normal user would even notice..
Click to expand...
Click to collapse
I don't think their parts are manufactured to a tolerance small enough. It should be down to about 0.001" instead of around 0.003".
raqball said:
I don't think it's any secret that HTC has a few QC problems to correct..
The normal user would probably never notice to be honest. We are the 1% that are hardcore users and notice everything.
Most people open the box, turn it on, and don't even arrange their icons never mind tinker..
None of the 3 I had were serious flaws that a normal user would even notice..
Click to expand...
Click to collapse
True.
akira02rex said:
By your descriptions this phone's QC sounds like a piece of ****.
Click to expand...
Click to collapse
It was the same with the One X unfortunately.
Sent from my HTC One using XDA Premium HD app
raqball said:
It's a roll of the dice..
My original pre-order was almost mint but had a similar / minor flaw. I called AT&T and they sent me a replacement..
The replacement they sent had a more brown'ish looking screen and the backlit buttons were very dim. It also had a small gap on the top.
I kept the original and sent back the replacement that had just arrived.
I then went to an AT&T store and the replacement he brought out had some flaw where the backlit buttons would only turn on if it was pitch dark. I refused that replacement and still have my original pre-order One.
If you have one that's close to mint and it only has a minor flaw, I'd keep it..
My .02
Click to expand...
Click to collapse
Thanks for sharing your experience, definitely going to stick with this one then considering the hassle and very low probability of finding that "perfect" One.
Also, I want to clarify that the phone is absolutely stunning every time I pick it up and am impressed and excited by it just as I was when watching videos or reviews for it before its release while waiting for my preorder. I've had it since the 18th and certainly not bored with it, which goes to show for something I think. These minor QC issues aren't even noticed by the larger majority, as said in previous post.
Thanks guys/gals, my nerves are calmed about exchanging it
Hey people!
I have had this Sony Xperia Z2 for about a week now and I'm happy about everything but the screen. When tilting the phone in decent lightning I can clearly see the grid in the shape of lines going vertically from the top to the bottom of the screen like you can see on the posted photo. I can also see the dots when the sun is shining but this is something that everybody is reporting so I'm not worried about that.
So my question is, do you also see this and as clear as I am?
Yes, you can sleep well, we have the same visible grid. This is a price for thinnes of display.
Nice
cedropol said:
Yes, you can sleep well, we have the same visible grid. This is a price for thinnes of display.
Click to expand...
Click to collapse
Haha, okay! Nice to here that I don't have an defect product.
Markaner said:
Haha, okay! Nice to here that I don't have an defect product.
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Click to collapse
haha man don't worry i got these too on mines :$ i think its their technology will try to do a bit of research on it ^^
shaf46 said:
haha man don't worry i got these too on mines :$ i think its their technology will try to do a bit of research on it ^^
Click to expand...
Click to collapse
Okay, please write here if you find out something about this subject. I find it quite strange though that no reviewers even mentions this when I picked up on it instantaneously.
About their technology, I saw a video from sony where they showed the display and the things underneath the screen. At one point they showed like blue lights shaped like lines which probably are what we see when looking at the screen from an non straight angle.
Markaner said:
Okay, please write here if you find out something about this subject. I find it quite strange though that no reviewers even mentions this when I picked up on it instantaneously.
About their technology, I saw a video from sony where they showed the display and the things underneath the screen. At one point they showed like blue lights shaped like lines which probably are what we see when looking at the screen from an non straight angle.
Click to expand...
Click to collapse
even my z1 had this i guess its the technology use in the screen ( ex. triluminos )
It's in all capacitive touch phones, but it vary from one to one on how easy to spot them depending on the screen and touch screen technology...
I had these in almost all my phones, Sony and non-Sony so don't worry...
In Xperia Z is the same.
My first phone had massively visible patterns on the screen and were clearly visible when the screen was off, I got my device replaced as it had gaps and over heating issues and the new device I received has nothing on it. Even the ones on display in the store had none. So i will put it down to a certain batch / manufacturing lot carrying these patterns.
PS: my first device was a W15 and the new one is a W19.
Can anyone post a picture with the digitizer visible in order to assess if this would be an issue?
Thanks.
I wonder if it has to do with how reflective the Z2 screen is. I've noticed that it's more reflective than most smartphone screens. It's not a huge deal to me, but I also think it's why some people complain about the outdoor performance. Ideally Sony will improve this in the future.
Markaner said:
Hey people!
I have had this Sony Xperia Z2 for about a week now and I'm happy about everything but the screen. When tilting the phone in decent lightning I can clearly see the grid in the shape of lines going vertically from the top to the bottom of the screen like you can see on the posted photo. I can also see the dots when the sun is shining but this is something that everybody is reporting so I'm not worried about that.
So my question is, do you also see this and as clear as I am?
Click to expand...
Click to collapse
same with mine. thought its a defect. this is my 2nd phone since i changed my 1st phone because it has dead pixel. now i thought my 2nd phone has defect again
I have the same problem with my phone. So basically i have a white brick now. It works when your not doing anything with it. But trying to use facebook, chrome or any other app the screen stops working.
http://talk.sonymobile.com/t5/Xperia-Z5-Z5-Compact-Z5-Premium/z5-compact-touchscreen-acting-weird/td-p/1043339
Major ouch, especially seeing the number of people who reported the problem!
Sent from my D5803 using XDA Free mobile app
So far it's only owners of the white model, is that just a fluke?
Skickat från min LG-H815 via Tapatalk
Seems bad. Very bad. But the thread on talk.sonymobile.com is full with owners of white ones so it seems a major problem with that batch
Unfortunately, the consistency of the reports on the lag, slowness, touch issues and the blurry left corner camera problem, made me decide not to buy this phone anymore. Terribly sad, as I love the compacts.
Sent from my D5803 using XDA Free mobile app
tudork said:
Unfortunately, the consistency of the reports on the lag, slowness, touch issues and the blurry left corner camera problem, made me decide not to buy this phone anymore. Terribly sad, as I love the compacts.
Sent from my D5803 using XDA Free mobile app
Click to expand...
Click to collapse
Wait till Sony delivers.
My only issue with the Z5C is some very rare stutter, else i am really satisfied with it.
The situation should improve with some incoming software updates.
let's be honest - 90% of normal users wont even care about those issues. i can best sony is aware about those issues and will fix this in the next upgrade. sony would be stupid company to admit that they have released phone with some issues.
this is unfortunately how everyone are making phones now - i am fed up with all those bend, blur, melt gates and will use my phone as a phone with nice camera and not for using it as my work tool
masi0 said:
let's be honest - 90% of normal users wont even care about those issues. i can best sony is aware about those issues and will fix this in the next upgrade. sony would be stupid company to admit that they have released phone with some issues.
this is unfortunately how everyone are making phones now - i am fed up with all those bend, blur, melt gates and will use my phone as a phone with nice camera and not for using it as my work tool
Click to expand...
Click to collapse
Sony is not a good company, they are unethical and would rather endanger people than fix an issue they were even told about before they used the 810 processor.
I know this is a bit late and all, but well done on the choice not to get a Sony Xperia Z5 Compact, not only is the device flaw filled, but the Sony Support will blame anyone but themselves, what happened to me is i got a new Z5c which was to replace my Z1c which was an amazing phone, and i noticed from the start the phone was hotter when running, with each new OS / FW update the problem seemed to get worse and worse, after 2 weeks there was the first big update, i think its the next android version as the file was 1GB, less than a week later, after leaving my Z5c on my bed not even charging while i went to the shops, i returned to find the rear glass cracked, just above where the CPU is situated, i contacted Sony Support, and they said that since there was not only 1 crack (there is a whole shatter patern inline with the NFC but on the opposite side of the camera, it is what looks like from the side cover, but there is not even a mark / scratch / piece of dust on it so how, especially when its a flat side part, you cant crack glass say 1/3 down hitting the side panel.) it was not their issue. They also said that phones do get hot and that i must not use it while it charges. then the next issue, the heat, after about a month since the glass cracked the phone was getting so hot i could not keep it in my pocket, which i am sure is too hot, and since all this has happened the battery life seems to be getting less and less very quickly no matter how i charge or if i even run a battery calibration, i googled the issues and saw so many others with the issues, and so i have now gone the legal route, since my 3 month old phone Sony has informed me must go into a Repair Center and they cant give me a phone to use while it is in.
Another scary issue, is when the glass is cracked, people think it is still waterproof, IT IS NOT, THE CRACK MAKES YOUR PHONE NOT WATERPROOF, so be careful with it if the glass is cracked.
I think Sony needs to do the right thing and recall this model, the heat issue they "solved" by throttling the CPU, throttling the CPU means i am not getting the CPU speed as advertised which means false advertising as well. They say it was just a FW fix for now, but i cant see with the damage this has caused already, the FW throttling being taken away, MEANING THE PHONE IS NOT THE SPEC AS ADVERTISED, which is false advertising and means i am not getting what i paid for. So its wrong and also ILLEGAL.
Just my review, it seems like a very nice phone, if you are not worried about shattered glass in your ear or waking up an your house is on fire cause the phone got too hot.
Breaking: Samsung Galaxy S23 Ultra UK units have screen defects, Samsung replied - SamNews 24
Samsung has recently launched the Galaxy S23 Series and some users started reporting that the screen of the ... Read more
www.samnews24.com
https://twitter.com/i/web/status/1625432044581822464
Mine unit from Poland also have this... More over i found one redditor that have bended unit.. I put mine on leveled (screen side) surface and also is bended... So meny $ a issues...
Check yours...
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a lot of them with this defect...
Joloxx9 said:
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
Click to expand...
Click to collapse
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
aureum said:
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
Click to expand...
Click to collapse
First - I read it, if you are not happy with the product, don't use it, simple. You still have 14 days to send it back if you are not happy, vote with your wallet.
Second - And? Not sure how big % of phones got that issue, but same as above applies, if people are not happy they should send units back. Maybe then samsung would acknowledge issue.
Third - No one force you to stay without phone, if you sold etc. your previous one or sent it back for trade in, then make a complain to Samsung.
And fourth, if you read my post with understanding you would get that I do not defend them. Sending back bad/wrong/broken etc product is our right, Samsung and S23 is not the only phone on the market, if you have issues with them, than feel free to buy something else.
I was angry with oneplus few years ago and guess what, I am on samsung now.
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
Click to expand...
Click to collapse
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
blackhawk said:
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a $hit load of them with this defect...
Click to expand...
Click to collapse
If that's what they say and your unit have it, vote with you wallet and send it back, there will be no change when people moan on this forum and Samsung keep their sales.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
This is nothing but people hunting for reasons to dislike the phone. It has zero effect on functionality and you have to really be looking to even see it. It's a nothingburger discovery some iPhone fanboy found and put on Twitter to cause drama.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
The problem is it's not supposed to be there at all. Not on my N10+'s. On a display that's not acceptable. It's a manufacturing defect and right where it's always in your face.
Worse, pretty sure Samsung was aware of this defect but they shipped them anyway. Like a brat they do what they want then make lame bs excuses for their actions. This isn't a injection molding tab Sammy, it's a screw up.
At this point there's no telling if over time it will get worse and/or spread. I'd return it for a cash refund especially at this price point, where the defect is and Samsung's condescending attitude.
but this is only visible with a strong light source, with certain angle of light with screen off. it has no impact on usability. i have seen it in the past on other curved displays
Edited by moderator to correct formatting
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
glad i am not that inquisitive otherwise i would still use nokia 3110
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
nawat said:
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
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even my old S8 has it
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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I'm still having trouble seeing it in these pictures, even when it's directly pointed out, lol. I'm not gonna examine my phone. It looks generally fine and I'm gonna stick with it.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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I think the issue is that most people wouldn't even notice if someone didn't point it out to them in special lighting. I think you should be able to discuss and point out anything you deem flawed. But on the other end you should also expect pushback from people who think you are just being spoiled when you have the option to return it. I have noticed it on my Galaxy S23 Ultra US version but only by looking at it in lighting. I think the device is fantastic and even with that little flaw I will keep my device since I can't really notice it since I have a case on it.
catalin78 said:
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
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Click to collapse
return it and get your previous S22 Ultra.
I am not seeing it on mine but I could be blind
duckfart said:
I am not seeing it on mine but I could be blind
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It's probably present on certain batches; some will have it, others not. A major QC screw up. If the defect was minor you wouldn't be able to see it at all.
This is a defect that could effect the survivability of the glass. Glass is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Glass is a peculiar substance with bizarre properties. Of course if it breaks Samsung will say it's your fault for dropping it.
DON'T SAY YOU WEREN'T WARNED