Hey
So I have a question what is the quality of the glass on top?? =/
Today I was walking and i moved aside for someone else to pass through my leg just tapped and i mean TAP!! a normal gentle tap! a table on the side after a while i take out the phone and i see the glass on top is shattered.
I am seriously confused what was the quality of the glass? the phone functions normal everything is fine just the shatter at the top and the ripples .
So apart from the quality can it be replaced since i have no option!! have to give to the service center to fix the yellow tint too hope they take it with the broken glass and all....
so will they?
I wonder if they will fix the yellow tint issue under warranty I don't want the reply "oh you damaged screen so you get yellow tint we no fix without charge" (Believe me the reps sound like this )
But seriously isn't this a quality issue of some sort I mean is the glass supposed to shatter this easily =/
Oh yeah this is my first android phone ever.
SE so had good quality so went for it but then again those were feature phones such as w800i etc
damn... no words
mine got insurance already to avoid such surprises.
call them and ask what can be done, explain the situation maybe they will help you
i wish you all the luck mate
did you remove the screen protector that came with the phone (already put on).
I think that protector prevents cracking....
katsuru said:
damn... no words
mine got insurance already to avoid such surprises.
call them and ask what can be done, explain the situation maybe they will help you
i wish you all the luck mate
Click to expand...
Click to collapse
Thanks I need it esp cause of the fact I am in Pakistan and we don't have a sony mobile service center will have to wait till i go back to KSA in sept to claim warranty for the tint and get this fixed will try my best did post it on the sony forum they said contact your relevant service center as soon as possible
moonset said:
did you remove the screen protector that came with the phone (already put on).
I think that protector prevents cracking....
Click to expand...
Click to collapse
yeah that is on thats the point i am confused cause of that and lol i think the glass is in place just cause of that screen protector or else it would have come off and you know so yeah be warned fellow member the Sheet does not protect against cracking only holds it in place after it shatters
Sorry for that.....
Next time keep the glass side facing to your leg.
Sent from my LT26i using Tapatalk 2
gm007 said:
Sorry for that.....
Next time keep the glass side facing to your leg.
Sent from my LT26i using Tapatalk 2
Click to expand...
Click to collapse
Yeah that's what I have learnt the hard way
On another note could just go on to invent a time machine...(Sorry I get a bit carried away I know )
Quality is offer by Ericsson !
not SONY ! :-D
Sony need get money :-D
And that's why this phone have cheap piece in.
like the screen,or plastic,or battery or. .....
but
I if I'm right the screen is
by Samsung,
not sony(not totally sure)but on the vita yes
In major way sony do nothing,
they just buy and assembly some piece in the phone in china,
under their brand.
Only design and motherboard is sony
It's a pure cheap brand by fan ! :-D
This is not my first phone krkr!
I mean 34
I alway buy Ericsson in the past,
because they do some good
quality phone
but motorola have good quality phone too
(they construct all piece in the phone)
I have a sony ps vita,
and this is the same way,
the screen have spot,tint,line,ect..
If you not agree with me,
go on google and search about this ;-)
I'm surprised that you ignore quality on a phone made in china at low price !
But for me
I like the design of sony they made beautifully phone.
Btw,
Sad for you,hope you can get another phone
This phone is fragile,very fragile!
What do u mean. Quality offered by Ericsson. Have u been smoking? And who told u the screen if the vita is by Samsung. Sony manufactures OLED screens. The display on this phone is by Sony. So is the camera, or u wanna say exmor is by samsung. Even the battery. Dude, get your facts straight.
Sent from my super powered calculator.
@kaosdroid don't talk rubbish, anyway this phone was designed while under Sony Ericsson...
to the OP I'm sorry, but that does not look like a gentle tap the point of impact looks like there was some pretty heavy force. Are sure it was from hitting the table? Not that I don't believe you, maybe it hit a weak point in the glass?
I always put the phone in my pocket screen facing inwards (to my leg) which just protects the screen from such damage, good tip
As for replacing under warranty due to the yellowing, I don't know if the digitiser and LED screen are intact as one piece i.e. the glass that shattered isn't the part they replace when repairing the screen problem
smoking? And who told u the screen if the vita is by Samsung. Sony manufactures OLED screens. The display on this phone is by Sony. So is the camera, or u wanna say exmor is by samsung. Even the battery. Dude, get your facts straight.
Sent from my super powered calculator.[/QUOTE]
Yeah totally what have you been smoking... Your facts is up to...
---------- Post added at 08:16 PM ---------- Previous post was at 08:13 PM ----------
dante2086 said:
What do u mean. Quality offered by Ericsson. Have u been smoking? And who told u the screen if the vita is by Samsung. Sony manufactures OLED screens. The display on this phone is by Sony. So is the camera, or u wanna say exmor is by samsung. Even the battery. Dude, get your facts straight.
Sent from my super powered calculator.
Click to expand...
Click to collapse
Yeah totally what have you been smoking... Your facts is up to...
The only part I understood correctly is "This phone is very fragile,very fragile!"
Ps: no offense
sorry to see that
comparing to what happened to you SXS i m lucky, check out what happened to my SXS
Samsung made the display
Hahaha made my day!
adsada arc said:
@kaosdroid don't talk rubbish, anyway this phone was designed while under Sony Ericsson...
to the OP I'm sorry, but that does not look like a gentle tap the point of impact looks like there was some pretty heavy force. Are sure it was from hitting the table? Not that I don't believe you, maybe it hit a weak point in the glass?
I always put the phone in my pocket screen facing inwards (to my leg) which just protects the screen from such damage, good tip
As for replacing under warranty due to the yellowing, I don't know if the digitiser and LED screen are intact as one piece i.e. the glass that shattered isn't the part they replace when repairing the screen problem
Click to expand...
Click to collapse
to the Sammy troll . Xperia s was made by se as this phone was designed 2 years ago look it up n vita OLED is by Sony n this display is also by sony oh n Sony has good build quality too btw they are known for it worldwide what planet do you live on??? He really must have dopped acid or something
Yeah thats what I am hoping like they are different parts. I duno whatever just hope they are going to be cooperative you know. I swear it was a tap cause se I shuffled to the side between the desks to make way for a guy passing n then on to the path I wasn't running or anything I was in class. But you know what I thought about the weak point how the ripples are made came to the conclusion that the point of impact was the speaker grill if thats what it is just below the Sony logo n that too the very edge of it so talk about bad luck to the max. Just hope it can be replaced n wont cost me an arm n a leg knowing Sony's pricing
Sent from my LT26i using XDA
Eyados said:
sorry to see that
comparing to what happened to you SXS i m lucky, check out what happened to my SXS
Click to expand...
Click to collapse
You know I'd take your sxs any day the display is the you don't know what its like seeing the display now the rest if it is still prefect but the display its just sad to look at it you know I'm sort of glad everything works fine atleast
Sent from my LT26i using XDA
Never forget that SE put a layer between the screen and glass to improve outside use in bright sun
This might made the glass weak
Sent from my LT26i using XDA
hmm yeah good point, the speak hole is probably pretty weak (literally a cut out in glass)
Sorry for u man!!
But u should've followed the order for not removing the protector (which is called shatter proof protector)
Well hope u fix it soon
Becareful everyone, don't remove it!!
sevoflurane said:
Sorry for u man!!
But u should've followed the order for not removing the protector (which is called shatter proof protector)
Well hope u fix it soon
Becareful everyone, don't remove it!!
Click to expand...
Click to collapse
Lol you need to read my friend I already replied this. um I still have it on everything is as it was out of the box n the protection just made it stick on n not fall off thats what it did n is doing thats the only reason I am able to use the cell right now so yeah don't remove it anyone!!!
Sent from my LT26i using XDA
adsada arc said:
hmm yeah good point, the speak hole is probably pretty weak (literally a cut out in glass)
Click to expand...
Click to collapse
Yes exactly my point n you know it looks like the center as all the cracks start from there
Sent from my LT26i using XDA
To the discussion about who made the screen etc.
It may shock people to know sony have never manfuactured lcd panels themselves, they dont have a fab for it. They used to have a technical partnership / joint venture with samsung electroncs called S-LCD (http://en.wikipedia.org/wiki/S-LCD)
But when sony brought out the erricson side of the mobile partnership, samsung purchased sony's stake in the displays partnership and then spun off the display arm into a new company (called samsung displays I think).
The new ipads screen is made by samsung
Samsung manufacture small and large lcd's along with there oled lines, they are one of the biggest manufacturers of lcd panels going the other major players are AUO, Hitachi, Lg, NEC/Phillips
Also from samsungs financial report (2010) sony are samsung electronics biggest buyer.
Samsung's largest clients (Q1 2010)
Rank/company Part description Buying (trillion KRW) Percent of total sales
1 Sony DRAM, NAND flash, LCD panels, 1.28 3.7
Edit - Have just had a quick look around on google and it doesn't seem as if anyone has done a bill of materials for it yet (they like pulling ipads apart for this) so unless people have screen part numbers we cant confirm / deny the supplier of the xperia s' screen
Related
Can anyone confirm the rumours of the S3 being waterproof ... as i am not brave enough to drop mine into water just yet ... lol
http://www.techradar.com/news/phone...set-to-be-waterproof-1070899?src=rss&attr=all
look at the date of the article.. 14th march .
that was when all the BS was flying about saying it has 100GB Ram. a 10 inch touch screen and a 20mp camera.. if you choose to belive made up rubbish, then its true...
if you want your phone to last.. dont try it
Dude plz theres no such thing as a water proof smart phone
Sent from my GT-I9100G using Tapatalk 2
http://www.liquipel.com/
I saw a tv show that tested the above mentioned product on a smartphone and works well ...
The stories say that samsung have also used this technology ...
Im not saying its true ... but it can be done ...
fahaddroid3 said:
Dude plz theres no such thing as a water proof smart phone
Sent from my GT-I9100G using Tapatalk 2
Click to expand...
Click to collapse
A company is releasing a waterproof phone this year, cant remember who it is, I thought it was LG.
Yeah the company is called Liquipel and they sell this spray that coats all the components with this thin coating of whatever it is, but still don't know if S3 has it, but since Samsung isn't shouting about it I'm guessing not.
fahaddroid3 said:
Dude plz theres no such thing as a water proof smart phone
Click to expand...
Click to collapse
Of course there is. Xperia active to name one.
This liquipel technology might not work that well.
Leo Laporte of the twit network (www.twit.tv) threw an iphone that was given this liquipel coating into a glass of water and it stopped working.
The s3 might be ok with a splash of water or even a short dip into it, but only if you are lucky. I'm sure its not waterproof and you would likely loose your warranty if it got wet and you wanted a repair.
kobz1973 said:
http://www.liquipel.com/
I saw a tv show that tested the above mentioned product on a smartphone and works well ...
The stories say that samsung have also used this technology ...
Im not saying its true ... but it can be done ...
Click to expand...
Click to collapse
That stuff is junk, check out this vid of Leo Laporte "testing" this on his iPhone4s
http://www.youtube.com/watch?v=XGzxedgfiac
From 27:10 to 32:10 is the best part but spoiler, the phone is toast by the end of the show =)
No S3's gonna be even worse because iPhone has no battery cover you could seal the whole phone, but obviously you have to open the S3.
The phone is not waterproof at all!
I dropped 2 drops of water on it and my screen became green and black because the water ran on it through the hardware button! I had my phone in a bowl of rice for the past 2 days and its back as new again but this is unacceptable really...
Sent from my GT-I9300 using XDA
U really think samsung would nt announce it to the world if the s3 was waterproof?
S3 waterproof that's a good one.
It can't stand a drop nevermind a drip.
Well, we do have this though lol:
http://www.youtube.com/watch?v=HM90JBDnjrQ
I doubt its real, he most likely swapped the thing before water dipping
fahaddroid3 said:
Dude plz theres no such thing as a water proof smart phone
Sent from my GT-I9100G using Tapatalk 2
Click to expand...
Click to collapse
There actually is. But it isn't a gs3. It Panasonic. They have a demo video using it in a tub of water. Crazy stuff.
All I do for waterproofing is carry a plastic food bag in my wallet and screen still works through bag so can use in rain, and I thought one of the Motorola Razr models has some kind of waterproofing film on.
I actually have a buddy with the Casio Commander. Its hardened / waterproof Android phone and I can testify that he will drop that sucker in a 5 gallon bucket and you can hear it playing music through the sidewall. Phone is always fine when he pulls it out. It doesn't even have a water damage indicator on it. Too bad its also a piece of crap else it might be pretty damn cool.
Waterproof phones
georaldc said:
Well, we do have this though lol:
youtube.com/watch?v=HM90JBDnjrQ
I doubt its real, he most likely swapped the thing before water dipping
Click to expand...
Click to collapse
That video was clearly a fake (or at the least so poorly done that you can't actually ever see the phone near any water), as are most of them. But this one looks pretty genuine:
youtube.com/watch?v=If8G3UxeV-8
And it's by a guy who spends a lot of time reviewing phones (although the only review that I've bothered watching so far sucked quite badly )
What about the torture test done by CNET. seems pretty water proof to me, from what i consider a reliable source. But that said it is the internet, you never know anymore... but heres the link.. the water test is towards the end
http://cnettv.cnet.com/samsung-galaxy-s3-torture-test-always/9742-1_53-50127632.html
So I just got a new Galaxy S3.
It hasn't been a day and i've noticed a kind of a shade that looks like the "super amoled" logo that's on the sticker that you peel off.
I really hadn't noticed it at first but now it's really annoying on white background.
I've found a picture on the web so that you guys can see my problem.
http://img41.imageshack.us/img41/3724/img2689su.jpg
Is there any way to get rid of this? I've tried running so called burn in fix apps but none of them worked.
I've also tried using wet wipes but it didn't remove it.. so It's not stains or anything and it appears like its burnt on the screen
Everything else is great about this phone but it's just this shade that looks like "c" that annoys me!
I have 6 months warranty but my dad bought it in Japan and he just returned from there and it's not like he's there every month so it's a bit of a problem.
If you have any solutions or if anyone here encountered the same thing please please share your experience.
Thanks in advance!
???
looks like stain from the plastic cover that the comes comes with... try wiping with a microfibre cloth with a little alcohol...
nm8 said:
looks like stain from the plastic cover that the comes comes with... try wiping with a microfibre cloth with a little alcohol...
Click to expand...
Click to collapse
isn't alcohol dangerous for the screen?
and i dont think that its a stain.. it really seems like its burned inside the screen :/
i tried using wet wipes but it didn't help
ornat777 said:
isn't alcohol dangerous for the screen?
and i dont think that its a stain.. it really seems like its burned inside the screen :/
i tried using wet wipes but it didn't help
Click to expand...
Click to collapse
no alcohol is not dangerous (or any other liquid), as long as you do not let it seep through the sides of the phone.
I don't think that mark is inside, the plastic cover is outside and I don't imagine ever seeing a screen saver image of that type unless you have used one...
Hmmmm, its not only the c, you can see inside of the c the word amoled and on the top you can see the word galaxy s3
Sent from my GT-I9300 using xda app-developers app
Was this a display model by any chance?
Could it have been exposed to sunlight with the marketing sticker left on?
deanayres said:
Was this a display model by any chance?
Could it have been exposed to sunlight with the marketing sticker left on?
Click to expand...
Click to collapse
No not that I know of, my father took it off.
Anyway how silly it is to put sticker on the phone if there is a risk to get burn in because of sun light?? this is ridiculous from them!
at least warn the customers.
I don't know.. it's not like a stain or something because it seems imprinted inside the screen ;(
and that photo is not mine but I do have that same 'C' right in the same location obviously from the sticker
Wtf that's some weird issue you have there mate
Sent from my GT-I9300 using xda premium
ornat777 said:
No not that I know of, my father took it off.
Anyway how silly it is to put sticker on the phone if there is a risk to get burn in because of sun light?? this is ridiculous from them!
at least warn the customers.
I don't know.. it's not like a stain or something because it seems imprinted inside the screen ;(
and that photo is not mine but I do have that same 'C' right in the same location obviously from the sticker
Click to expand...
Click to collapse
Return it or get it exchanged. That screen got exposed to sunlight while having the sticker on.
Probably a display unit (which you would not want to have).
Best of luck mate.
Sent from my GT-I9300 using Tapatalk 2
SGS3 comes in a box so does not get exposed to sunlight .
6 months warranty ????
Smells like not a new phone to me .
jje
I think its best if you sak for a replacement ASAP before you run out of time
drakester09 said:
Return it or get it exchanged. That screen got exposed to sunlight while having the sticker on.
Probably a display unit (which you would not want to have).
Best of luck mate.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
What's a display unit exactly?
And this phone is from AKKY INTERNATIONAL in akihabra they have a website in English and everything so I'll try to contact them hopefully it will go well. I dont even know the procedure of this.. will they ask me to ship the phone to them?
ornat777 said:
What's a display unit exactly?
A unit to display in a store . It has no network hardware ,
And this phone is from AKKY INTERNATIONAL in akihabra they have a website in English and everything so I'll try to contact them hopefully it will go well. I dont even know the procedure of this.. will they ask me to ship the phone to them?
Ship or take to them .
Fact is standard warranty from a vendor is usually 12 months standard limited warranty from Samsung is 24 months .
http://www.akky-jp.com/shopping/index1.html
Click to expand...
Click to collapse
According to their website there is also 6 months limited japan warranty.
I will contact them and I will also add pictures of the phone and all of the receipts..
And I see that when you ship the item to them you need to fill an RMA form so that no additional customs will be charged.
I am very keen on the Z2 as my first Sony phone but the reports I have read about Z1 phone screens randomly cracking on their own has me worried. How serious is this problem really?
Is this just the 0.1% of phones that the people are complaining about? Or is it more than that. I am assuming the screen used on the Z2 is the same as predecessors.
Screen on the Z2 is not the same as one on the Z1, and personally i think that cracking screen problem is weird, and i not believe it.
nikola1970 said:
Screen on the Z2 is not the same as one on the Z1, and personally i think that cracking screen problem is weird, and i not believe it.
Click to expand...
Click to collapse
I know the technology behind the glass is different, but are you sure the glass itself is different?
9 page thread about the issue on Sony forums [cannot post links yet ]
You should really not worry about that "cracking" problem.
i
Sh4dovv said:
I am very keen on the Z2 as my first Sony phone but the reports I have read about Z1 phone screens randomly cracking on their own has me worried. How serious is this problem really?
Is this just the 0.1% of phones that the people are complaining about? Or is it more than that. I am assuming the screen used on the Z2 is the same as predecessors.
Click to expand...
Click to collapse
hehe yeah shatter proof screen will crack without ANY reason!
no reason but maybe some a**h*** sit on phone and then report nothing happened for warranty and etc.
think little bit logical! is it possible that a slim glass crack by itself without any reason? NO
so dragontile glass also won't crack by itself!
nikola1970 said:
You should really not worry about that "cracking" problem.
Click to expand...
Click to collapse
There's been a scientifically proven discovery that connected cracking screen phenomenon to wearing a very tight pair of slim chino jeans...
Lol.....yeah, that'd be because.......
Tight fitting trousers + contour of wearers butt = phone being bent/twisted into shapes that Sony never intended = dumb s**t user damage.......
As far as I know, nobody has produced a flexible smartphone yet....lmao
Sent from my Markox powered KitKatted S2
I never gave any credit to those rumors... Until today when the screen of my Z2 just cracked on me.
Phone was in my pocket, I left home for a walk and when I pulled the phone out of my pocket the backglass was completely cracked... I am positive that I did not hit anything or did anything unusual. Pretty passed that it happened to me on a week old phone which I got from Taiwan so no possibility to return/exchange under warranty (I am in the US).
keithross39 said:
Lol.....yeah, that'd be because.......
Tight fitting trousers + contour of wearers butt = phone being bent/twisted into shapes that Sony never intended = dumb s**t user damage.......
As far as I know, nobody has produced a flexible smartphone yet....lmao
Sent from my Markox powered KitKatted S2
Click to expand...
Click to collapse
Ummmmm what about the lg flex???? Seriously tho, i wouldnt worry, i know its different glass but ive had a galaxy note for the last 2 years, lives in my back pocket, only damaged the screen once, damaged digitizer by throwing phone at wall, then broke lcd while attempting to remove the digitizer....... unless you're extremely heavy i doubt it'd be an issue
Howdoin said:
I never gave any credit to those rumors... Until today when the screen of my Z2 just cracked on me.
Phone was in my pocket, I left home for a walk and when I pulled the phone out of my pocket the backglass was completely cracked... I am positive that I did not hit anything or did anything unusual. Pretty passed that it happened to me on a week old phone which I got from Taiwan so no possibility to return/exchange under warranty (I am in the US).
Click to expand...
Click to collapse
Sorry to hear that in which pocket did you have your phone ? :'(
Howdoin said:
I never gave any credit to those rumors... Until today when the screen of my Z2 just cracked on me.
Phone was in my pocket, I left home for a walk and when I pulled the phone out of my pocket the backglass was completely cracked... I am positive that I did not hit anything or did anything unusual. Pretty passed that it happened to me on a week old phone which I got from Taiwan so no possibility to return/exchange under warranty (I am in the US).
Click to expand...
Click to collapse
Sent from my Nexus 5 using Tapatalk
Phone was in left front pocket of a loose fitting jeans. This is where I always keep my phone, have gone without problem for years with iPhone, Xperia S, Nokia Lumia 900... never had a problem. Back of phone is always facing outside.
I tend to have the phone there and keep my hands in my pocket when i walk - only thing I can see is that my hand put a little pressure on the back glass and caused the cracking as I am positive I did not it anything and never keep anything else but the phone in that pocket. This still seems to me like a design problem because there is no "unnatural" pressure or wrong use here for a cellphone. Back glass just cracked all over, there is no clear breaking point that would indicate a shock, just cracks on the entire surface of the back glass.
Sh4dovv said:
I am very keen on the Z2 as my first Sony phone but the reports I have read about Z1 phone screens randomly cracking on their own has me worried. How serious is this problem really?
Is this just the 0.1% of phones that the people are complaining about? Or is it more than that. I am assuming the screen used on the Z2 is the same as predecessors.
Click to expand...
Click to collapse
Do any seasoned Sony phone owners have any comments to make about this? I'm a long time iPhone user looking to pre-order the Z2 and since reading about one alleged self cracked Z2 screen here and countless self-bending and self-cracking Z1 screens on other forums, I'm wondering if anyone else thinks this is cause for concern... Should we take these reports with a grain of salt ?
invision1 said:
Do any seasoned Sony phone owners have any comments to make about this? I'm a long time iPhone user looking to pre-order the Z2 and since reading about one alleged self cracked Z2 screen here and countless self-bending and self-cracking Z1 screens on other forums, I'm wondering if anyone else thinks this is cause for concern... Should we take these reports with a grain of salt ?
Click to expand...
Click to collapse
It's the same thing as always. It's the usual 0.1%.
So far only one person reported cracked Z2 here (but posted it twice, once here and once in other thread, but it's still one cracked Z2).
Every phone has such "issues", the louder the launch (and more anticipated), the more such problems emerge.
See literally EVERY single iPhone launch: cracking, scratching, bending, twisting etc. and I have yet to see in person a single defected (out of the box) iPhone. At least that's my personal experience.
It how Sony responds though which is the most concerning.
So far they've refused to acknowledge the problem and have denied warranty claims.
Whereas Apple will just straight out replace it.
Howdoin said:
Phone was in left front pocket of a loose fitting jeans. This is where I always keep my phone, have gone without problem for years with iPhone, Xperia S, Nokia Lumia 900... never had a problem. Back of phone is always facing outside.
I tend to have the phone there and keep my hands in my pocket when i walk - only thing I can see is that my hand put a little pressure on the back glass and caused the cracking as I am positive I did not it anything and never keep anything else but the phone in that pocket. This still seems to me like a design problem because there is no "unnatural" pressure or wrong use here for a cellphone. Back glass just cracked all over, there is no clear breaking point that would indicate a shock, just cracks on the entire surface of the back glass.
Click to expand...
Click to collapse
Howdoin, take a picture and post here to get an idea of how this is cracked
BR4DOKYBrazil said:
Howdoin, take a picture and post here to get an idea of how this is cracked
Click to expand...
Click to collapse
Posted in the other thread : http://forum.xda-developers.com/showthread.php?t=2709186&page=3
Howdoin said:
Posted in the other thread : http://forum.xda-developers.com/showthread.php?t=2709186&page=3
Click to expand...
Click to collapse
Has this happened to anyone else?
BR4DOKYBrazil said:
Has this happened to anyone else?
Click to expand...
Click to collapse
Yes! It happened to me!
I bought the Z2 a week ago. Never let it drop, always kept it in my left pocket with nothing else.
This morning I woke up and it had this super clean crack all over the backside of the phone...
Called Sony, they said I had to go to the shop where I bought it.
Went to the shop, they said it was not yet acknowledged by Sony so they can't do anything about it.
I'm a Galaxy user that just switched to Sony.... mistake? I think so!
n.v.vandenbergh said:
Yes! It happened to me!
I bought the Z2 a week ago. Never let it drop, always kept it in my left pocket with nothing else.
This morning I woke up and it had this super clean crack all over the backside of the phone...
Called Sony, they said I had to go to the shop where I bought it.
Went to the shop, they said it was not yet acknowledged by Sony so they can't do anything about it.
I'm a Galaxy user that just switched to Sony.... mistake? I think so!
Click to expand...
Click to collapse
There was a sudden change in temperature?
BR4DOKYBrazil said:
There was a sudden change in temperature?
Click to expand...
Click to collapse
Well, I am based in Amsterdam. Here it's mostly cold but it was suddenly around 20 degrees (which is extremely hot for may in Amsterdam) when this crack happened. I know temperatures can affect glass, but with this small change in temperature...?
So far I have see those problems and those make me think twice before buy it.
1- getting too hot easily. Not only when recording 4k videos some users find it getting too hot while browsing Internet. That's not acceptable. I don't want it to be blown off in my hand.
2- screen is dim. I thought that's since I watch the videos on YouTube. Other phones such as samsung s5 and HTC One m8 has got a lot brighter screen. If it is sunny you can see your phone screen that's not good for people especially in hot countries.
3- gap issues. I don't know if this is a big issue but still shouldn't be like that.
4- speakers. So people are happy some people are not. Some people are having issue with income calls they say it's not loud enough and only one speaker works.
Those are so far I can remember/told by people here. Maybe that's why it's been delayed for release who knows.
Do you guys have any other issues with the phone? Please let us know £550 for pay as you go phone is a lot of money I don't wanna regret after I buy it.
Sent from my GT-N7100 using XDA Premium 4 mobile app
PiskopatYazar said:
So far I have see those problems and those make me think twice before buy it.
1- getting too hot easily. Not only when recording 4k videos some users find it getting too hot while browsing Internet. That's not acceptable. I don't want it to be blown off in my hand.
2- screen is dim. I thought that's since I watch the videos on YouTube. Other phones such as samsung s5 and HTC One m8 has got a lot brighter screen. If it is sunny you can see your phone screen that's not good for people especially in hot countries.
3- gap issues. I don't know if this is a big issue but still shouldn't be like that.
4- speakers. So people are happy some people are not. Some people are having issue with income calls they say it's not loud enough and only one speaker works.
Those are so far I can remember/told by people here. Maybe that's why it's been delayed for release who knows.
Do you guys have any other issues with the phone? Please let us know £550 for pay as you go phone is a lot of money I don't wanna regret after I buy it.
Sent from my GT-N7100 using XDA Premium 4 mobile app
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Click to collapse
1..... All phones these days get warm when in use, id be more concerned if it wasnt heating up, as for the 4k recording it doesnt bother me too much, its not a feature ill be using anytime soon and im assuming the related software can be fine tuned and updated by sony so it doesnt strain the processor as much
2......Im in great britain so not the sunniest place but weather was quite bright over easter weekend and i had no issues seeing the screen outside
3......As long as its not affecting the water resistance, who cares. If in doubt either treat it like any other phone near water or get it tested by sony
4......Speakers im 50/50 on.... the sound is crisp and clear, just not as loud as other phones. The sound is supposed to be mono on an incoming call, it also cuts to one speaker on my blutooth speakers and on my galaxy if i have headphones in and recieve a call the right earphone cuts out
numskull said:
1..... All phones these days get warm when in use, id be more concerned if it wasnt heating up, as for the 4k recording it doesnt bother me too much, its not a feature ill be using anytime soon and im assuming the related software can be fine tuned and updated by sony so it doesnt strain the processor as much
2......Im in great britain so not the sunniest place but weather was quite bright over easter weekend and i had no issues seeing the screen outside
3......As long as its not affecting the water resistance, who cares. If in doubt either treat it like any other phone near water or get it tested by sony
4......Speakers im 50/50 on.... the sound is crisp and clear, just not as loud as other phones. The sound is supposed to be mono on an incoming call, it also cuts to one speaker on my blutooth speakers and on my galaxy if i have headphones in and recieve a call the right earphone cuts out
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You would be more concerned if it wasn't heating up?
You don't care about gaps?
Yeah... we now know you...
Lol... Anyway do u think they will do a fix for the one speaker ****e...
Sent from my HTC One_M8 using xda app-developers app
yep id definately be concerned if it didnt heat up while im using it, just about every electrical item i own heats up when in use, if it doesnt then its probably not working properly.......
I dont mind gaps...... as long as they dont affect the waterproofing, my z2 appears to have a couple of (extremely small, less than 1mm) gaps, but im not about hide it away in shame or demand an exchange for a cosmetically perfect handset.......... unless of course they cause the phone to die a watery death, but i doubt that
and finally i'll stick with my overall opinion of the speakers, but as for the one speaker dropping out ignore anything i said, i was mistaking what you was on about with something else.... my bad lol
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.
It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly
So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.
Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
Peav said:
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.
It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly
So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.
Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
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Well this isn't very reassuring.
Peav said:
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.
It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly
So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.
Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
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Click to collapse
give it back to place you bought. do not give a single penny for returning it. its not your fault and it is not supposed to come out from your pocket. do not get it fixed get a brand new one.
faulty phones make me think again why the z2 is postponed so many weeks ahead. there is definitely something wrong with this phone in one point. overheating, out of shape design, gaps on the top of the device, speakers etc.
PiskopatYazar said:
give it back to place you bought. do not give a single penny for returning it. its not your fault and it is not supposed to come out from your pocket. do not get it fixed get a brand new one.
faulty phones make me think again why the z2 is postponed so many weeks ahead. there is definitely something wrong with this phone in one point. overheating, out of shape design, gaps on the top of the device, speakers etc.
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Do you think they would have solved all these problems by the start of May (which is when most people get their phone)? If not then all these delays would have been a complete waste of time...
Fadeless said:
Do you think they would have solved all these problems by the start of May (which is when most people get their phone)? If not then all these delays would have been a complete waste of time...
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Start of may is not guaranteed for release. Some companies giving date for 24th of may. Hope everybody will be happy at the end of the day but Sony is not doing well so far. Postpone is a really bad start and faulty phones comes up after waiting months or weeks is more disappointing. If you are not ready for launch do not announce your phone.
Sent from my GT-N7100 using XDA Premium 4 mobile app
PiskopatYazar said:
give it back to place you bought. do not give a single penny for returning it. its not your fault and it is not supposed to come out from your pocket. do not get it fixed get a brand new one.
faulty phones make me think again why the z2 is postponed so many weeks ahead. there is definitely something wrong with this phone in one point. overheating, out of shape design, gaps on the top of the device, speakers etc.
Click to expand...
Click to collapse
Replacement arranged - company picking up phone free of charge in the morning.
No Idea when the replacement will be received though.
Peav said:
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.
It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly
So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.
Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
Click to expand...
Click to collapse
Post pics please
Sent from my Xperia Z1
Jiyeon90 said:
Post pics please
Sent from my Xperia Z1
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I cannot get a decent close up using my OneX..
I'll hunt out my normal camera and see if I can get a decent close up.
Peav said:
Replacement arranged - company picking up phone free of charge in the morning.
No Idea when the replacement will be received though.
Click to expand...
Click to collapse
will probably take 2 weeks hopefully quickest.
make sure they dont replace it with refurbished one. if they do insist on brand new one.
Take a look at here http://talk.sonymobile.com/t5/Xperia-Z2/bd-p/xperia_z2 a few Problems are posted.
Best Pic I could get :-
h.t.t.p://i.imgur.com/e0G13F9.jpg (Cannot post links - file to big to attach to this post I think sorry XDA! )
You can see the glass panel is raised above the aluminium frame.
Peav said:
Best Pic I could get :-
h.t.t.p://i.imgur.com/e0G13F9.jpg (Cannot post links - file to big to attach to this post I think sorry XDA! )
You can see the glass panel is raised above the aluminium frame.
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Click to collapse
Damn, that's really poor workmanship. Let's hope your replacement is perfect and you don't need to wait too long
Sent from my GT-N7100 using Tapatalk
Peav said:
Best Pic I could get :-
h.t.t.p://i.imgur.com/e0G13F9.jpg (Cannot post links - file to big to attach to this post I think sorry XDA! )
You can see the glass panel is raised above the aluminium frame.
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Click to collapse
Out of interest Peav where are you from/where did you get the handset from? Yeah I agree with kersey that is outrageous.
sui81 said:
Take a look at here http://talk.sonymobile.com/t5/Xperia-Z2/bd-p/xperia_z2 a few Problems are posted.
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Oh man there are a lot more problems than I thought. People complaning to Sony directly instead of telling people here . I think Im right with my opinion never buy a newly released phone there are always problems at some point. Wait a month or so and get them after. My wife bought newly s4 when it was out the phone was getting far too hot she was scared to use it cos it might blow off on her hand. we complained and got a brand new one which is okay. All my old iphones were the same some had sound problem some had glass problem.
It seems that Sony were in so much of a rush to assemble the phones to get them 'out there' that quality control suffered big time.
Am gonna make sure that mine is perfect before keeping it even if it means returning it time after time.
Am hoping all of these build issues are solved when its officially released in May
Sent from my GT-N7100 using Tapatalk
I woukd like to get a z3c but have seen numerous complaints that the screens and glass back panels on both the z3 and z3c are cracking for no apparant reason because the phones are too fragile.
Because of this I have started to consider the z5c. Can anyone confirm if the z5 series is also susceptible to the same issue or has the problem been addressed?
On another note, I cant say Im impressed with the amount of ads scattered all over the pages of this forum!
Thanks
Don't believe to everything. I mean, if i do something with my phone accidentally of corse i'll rant that it cracked by itself. And most of these rants were because of users did something. I had both z3c and now z5c and no sign of selfcracking of either glass, don't believe it'll crack just like that.
bubimir13 said:
Don't believe to everything. I mean, if i do something with my phone accidentally of corse i'll rant that it cracked by itself. And most of these rants were because of users did something. I had both z3c and now z5c and no sign of selfcracking of either glass, don't believe it'll crack just like that.
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Click to collapse
Yes it will crack just like that. My z3c did. I had not want to believe it was possible, just like you, until it cracked as I was holding it in my hand typing on whatsapp. I hope my z5c won't do the same.
Sent from my E5823 using XDA Free mobile app
tudork said:
Yes it will crack just like that. My z3c did. I had not want to believe it was possible, just like you, until it cracked as I was holding it in my hand typing on whatsapp. I hope my z5c won't do the same.
Sent from my E5823 using XDA Free mobile app
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Then i don't really know, why mine didn't crack adn it even fell on concrete few times? Did i have bot Z3C and Z5C like a Superman edition or am i missing something???
Regarding the " people say it broke by itself", of course there are always those who say "I didn't done nothing" when they break something, but compared to the other glass-back phones like the iPhone 4/4S and Nexus 4 there are waaaay more "it broke itself" reports about the Z3C. So I find it doubtful those are just rants.
From what I understood the issue is not that "glass is fragile", but that the Z3C has a design error - the glass is under constant pressure by the frame. So if the glass has any natural faults in it it will eventually crack - without any external cause.
Considering I just ordered my Z5C I really hope Sony fixed that particular issue. In either case, I also ordered vinyl back for mine, party because the back is really slippery, partly because that way I most likely won't even notice if the back is cracked (I hope at least).
Still, overall I would be happier if Sony transferred the person who insists on glass backs for their phone somewhere else where he cannot do much damage - maybe to their Betamax division - and used a fully polycarbonate hull like they did with the Z4 Tablet. GLass backs are and always will be a stupid form before function design decision.
i had so many phones made from glass and had zero problem with it. Just take care of your **** and you should be fine.
Yes mines has cracked only week old
Staggered how it could have happened not dropped and WHY would I slam it down on any surface?! Call into Vodafone tomorrow first thing. Cracked over corner right across camera.
bubimir13 said:
Then i don't really know, why mine didn't crack adn it even fell on concrete few times? Did i have bot Z3C and Z5C like a Superman edition or am i missing something???
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Why? Because of a simple thing called chance. Not all z3c phones spontaneously cracked. But a few of them did. You cannot control it. Nobody can. But it could still happen. Be glad it has not happened to you and be nice when someone says it happened to them, instead of not believing because it hasn't happened to you. It is as if you don't believe that someone can have a car crash because you have never had one.
Sent from my E5823 using XDA Free mobile app
My z5 green version has already cracked...disappointed. My z3c was more durable
KIDOFDANITE said:
My z5 green version has already cracked...disappointed. My z3c was more durable
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This is the reason why I like thick phones :|
Between my wife and I, we've had a z1c, z3c and z5c. Haven't had any cracking problems with any of them.
This sort of happened to my sister. She had the phone for a while without problem. I was sat in the car with her and saw it fall about half a foot onto the plastic divider between the driver and passenger seat. This cracked the screen. Although it was dropped it's perplexing that it broke as that's not the kind of fall where you'd expect the screen to break. It's been repaired but it's still a bit of a minor mystery how it managed to break from such a minor fall. We were pretty shocked it was broken being such a minor fall as to not induce a sense or panic or expectation of breakage.
It's possible that it's been strained before or age has taken its toll such as temperature variations.
Mysterious screen breaks can definitely happen. Someone should create an app that keeps track of knocks, bumps, pressure, etc.