Replaced my mobo due to bricking my device. Updated the table to 4.1.1 from the asus website and my device has an unknow serial number. I have read this can also be why I can not unlock the bootloader. I get "An unknown error occurs, which may be a network issue. please wait and try again"
Any way to get the serial number to show up/unlock my device?
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i send the phone to warranty and apparently they change the imei number of the phone and im unable to unlock the phone with the ogininal unlocking code. theres a way to learn the imei # other that *#06# or the back panel?
imei numbers are factory set in phone.
Cannot be changed without replacing processor or bios.
You need to get a new unlock code for your new imei number
they changed the imei?
its a new phone
DN41
when i send the phone to warranty, apparently it was bricked. the phone was unlock at that time. i receive the phone back but it was locked. i put the original unlock code and the phone doesnt unlock and i dont know why because the imei number is the same on the back of the phone and *#06#. i dont know what they did to the phone on warranty im trying to have the info but they are very slow. thats why i ask how to obtain the imei rather than the usual proccedure.
I used ratchet to enter a serialnr, beacause im a guy withe the serial unknown issue.
I RMA my first TFP, a new DE mainboard was in, bevor it was a WW. Since my prime is back, i had the serial issue. I tried ratchet with a DE and a WW Firmware.
This step i cant find in my settings:
" After that, you should be able to head into Settings/About Tablet/ Status and vertify your serial. Once you confirm that the serial is in correct, update away!!"
the question is: How do i confirm the serial?
The serialnr is there but no option to confirm....
I tried the rooted and the non-Rooted way....nothing
sry, my english is not the best^^
thx in advanced
If there is no way to recive OTA, my baby is going back to Asus
Ratchet's method gives you a serial number you can see but it doesn't allow OTA updates.
I read a lot of threads in diffrent forums, there are a lot of peobles they can receive
ota after using ratchet.....
Hi everyone, I just bought a used Asus Transformer Prime. I see that the bootloader is locked and when I check for the update it says there aren't any. Here is the data from my tablet :
Touch panel version: MXT-2.0 build-170
Kernel: 2.6.39.4-00003-g12de84f [email protected]#1
Build number: IMLK74.US_epad-9.4.2.21-20120323
Pad EC version
TF201-PAD-0215
I tried using the official Asus unlock tool but i get an error every time: "An unknown error occurs, which may be a network connection issue. Please wait and try again." Offcourse I am connected to the internet but this error occurs for some reason.
This tablet was bought from a guy that works in the ASUS service in Croatia and he assembled this tablet from several others. Could this be the problem?
Can you see the serial number in settings? Under about tablet -> status.
Plenty of people cannot unlock their prime because when they get RMA'd they replace the motherboard which stuffs up the MAC address and serial number combo.
sahilcc7 said:
Can you see the serial number in settings? Under about tablet -> status.
Plenty of people cannot unlock their prime because when they get RMA'd they replace the motherboard which stuffs up the MAC address and serial number combo.
Click to expand...
Click to collapse
It says "unknown" for the serial number :/
In that case you'll need to send it to ASUS to get it fixed.
Not the answer I was hoping for but thank you for your help
Does anyone know how can I unlock my bootloader based on the data I have provided?
fajkovic.sasa said:
Does anyone know how can I unlock my bootloader based on the data I have provided?
Click to expand...
Click to collapse
Without a serial number you cannot unlock.. You need to contact Asus and tell them you have no serial number and they will open an RMA.
My phone was damaged with riff box (imei changed).
Is well known old problem, when phone reload and still locked after insert unlock code ( I have this code).
I make S-off and try repair in. After use PH85IMG.zip update file for update android
IMEI changed to null. Then i use generated Config.dat, imei is as needed, but phone locked and not ask for code.
May be naw is any way to repair it ?
i have problem with my Serial Number. that was happen because I downgrade from Nougat to Lolipop. when I downgrade, I lost my IMEI and Serial number, but IMEI can fixed by "writedual IMEI" App. but i can't find way to fix my Serial number. i was used Qualcomm IMEI & SN writer but still not work. any solution?