Trying to eek by til December with my Nexus 6 as my ex-wife's kids are still on my AT&T plan and that is when there AT&T Next expires. I could get a new phone now with AT&T but I want a Pixel on Verizon.
My phone only lasts about 4~5 hours now and shuts off saying the battery is dead when it still has about 20% left. Guess it really doesn't!
Anyway I need a battery and I would prefer a factory Motorola battery but I'm not sure where the best place to get one is OR is I should be looking at something else.
Can someone give me some direction here? Thanks!
This belongs in the q&a section but eBay and amazon surely has them
Sent from my Nexus 6 using XDA-Developers Legacy app
Well obviously they have them along with TONS of fakes. I'm asking for a reputable place to buy one from that isn't going to burn my house down and kill my kids!
Nexus 6 Replacement Battery
Today, I’ve contacted Google Project fi before I order a replacement phone. My 18-months old N6 now only works with AC adapter plugged in after gotten worse for the last 5 weeks. Uggh! The Google CSA and I agreed that battery in my N6 is "dead". During the last minute, fervent research to 1) repair thru Motorola ($175 and up), or 2) myself, an electronic tech-retired ($30 or less), I found the following link:
https://forum.xda-developers.com/nexus-6/help/solution-phone-shutting-battery-empty-t3041226
After following that simple procedure, my phone NOW works without charger connected. (Hope this is the "fix" I was searching for the last several weeks.) Please give it a chance.
Few things I've considered inclining to $175 battery replacement by Motorola was N6 the BIGGEST screen and its initial cost of $600. BTW, least expensive Proj fi compatible phone is N5X at $249. Of many concerns: 1) Recent Samsung battery explosions; battery is very fragile item, same as my limb! 2) No OEM (Motorola) battery available at reasonable cost by third party; or trust eBay batteries? 3) Reliability of my phone, etc. These are my reasons toward repair by Motorola.
https://www.ifixit.com/Device/Nexus_6
http://www.batteryclerk.com/product...atteries.html?spid=CS-MXT110SL&aid=CSMXT110SL
UncleSam2-Nieces said:
Today, I’ve contacted Google Project fi before I order a replacement phone. My 18-months old N6 now only works with AC adapter plugged in after gotten worse for the last 5 weeks. Uggh! The Google CSA and I agreed that battery in my N6 is "dead". During the last minute, fervent research to 1) repair thru Motorola ($175 and up), or 2) myself, an electronic tech-retired ($30 or less), I found the following link:
https://forum.xda-developers.com/nexus-6/help/solution-phone-shutting-battery-empty-t3041226
After following that simple procedure, my phone NOW works without charger connected. (Hope this is the "fix" I was searching for the last several weeks.) Please give it a chance.
Few things I've considered inclining to $175 battery replacement by Motorola was N6 the BIGGEST screen and its initial cost of $600. BTW, least expensive Proj fi compatible phone is N5X at $249. Of many concerns: 1) Recent Samsung battery explosions; battery is very fragile item, same as my limb! 2) No OEM (Motorola) battery available at reasonable cost by third party; or trust eBay batteries? 3) Reliability of my phone, etc. These are my reasons toward repair by Motorola.
Click to expand...
Click to collapse
OK well that is interesting. I still bought a new battery but it didn't fix the "phone randomly shutting down" issue and reporting it was dead.
I did this and my phone instantly jumped from like 96% to 84% upon reboot. Curious to see if it fixes the random reboots now.
hi,
any new for 2018 recommended trusted placed to order real OEM EZ30 ?
tnx
mikek753 said:
hi,
any new for 2018 recommended trusted placed to order real OEM EZ30 ?
tnx
Click to expand...
Click to collapse
https://www.ebay.com/itm/New-Replac...-Nexus-6-XT1100-EZ30-3200mAh-US-/252907911062
I got that one a month ago. Came about half charged. Seems to be OEM. Still getting battery temp readings.
Good capacity measurements from accubattery. Phone easily lasts twice as long as before and no longer shuts off at 15-20% or when taking pictures / using the flash.
Seller forgot to include tools, but a steak knife worked real well to pry the back enough to stick some credit cards in.
@ziddey I have received the same battery, but I have not replaced yet.
The electric connector points to the opposite direction.
Can you confirm that if I bent it it will fit?
kdoggy said:
OK well that is interesting. I still bought a new battery but it didn't fix the "phone randomly shutting down" issue and reporting it was dead.
I did this and my phone instantly jumped from like 96% to 84% upon reboot. Curious to see if it fixes the random reboots now.
Click to expand...
Click to collapse
Try to "hard calibrate" it by booting into "bootloader" mode using rooted "Rebooter" apk from Playstore and scrolling to "Bootloader Logs" page using Vol- button. Then hold "Power Button" for 15sec until phone turns off and then back on (Google splash screen) and then release button.
https://m.aliexpress.com/s/item/32838238920.html?spm=a2g0n.search-cache.0.0.c36ebebB1zlCb
https://m.aliexpress.com/s/item/32827450042.html?spm=a2g0n.search-cache.0.0.275c890e6bzNR8
Which of the products on the link can be taken?
HueyT said:
Try to "hard calibrate" it by booting into "bootloader" mode using rooted "Rebooter" apk from Playstore and scrolling to "Bootloader Logs" page using Vol- button. Then hold "Power Button" for 15sec until phone turns off and then back on (Google splash screen) and then release button.
Click to expand...
Click to collapse
I have tried this method several times, unfortunately it has not been a solution. Do you have any other suggestions for this problem?
McMannes said:
https://m.aliexpress.com/s/item/32838238920.html?spm=a2g0n.search-cache.0.0.c36ebebB1zlCb
https://m.aliexpress.com/s/item/32827450042.html?spm=a2g0n.search-cache.0.0.275c890e6bzNR8
Which of the products on the link can be taken?
Click to expand...
Click to collapse
Neither. I would buy through Amazon if you're in USA as easy return can't be beat. AliExpress is Chinese seller who frequently sells fake or exaggerated battery capacity.
https://www.ebay.com/itm/polarcell-...054969?hash=item56a71f9f79:g:PucAAOSwW6BaOic8
HueyT said:
Neither. I would buy through Amazon if you're in USA as easy return can't be beat. AliExpress is Chinese seller who frequently sells fake or exaggerated battery capacity.
Click to expand...
Click to collapse
I live in Turkey. Unfortunately, amazon does not send the batteries. Could you recommend product from Aliexpress site?
McMannes said:
I live in Turkey. Unfortunately, amazon does not send the batteries. Could you recommend product from Aliexpress site?
Click to expand...
Click to collapse
Then take a chance and try one as who knows what's real and what's exaggerated. No idea which is good from China. Maybe EBay from England or EU?
I recently bought a battery from this UK ebay store https://www.ebay.co.uk/itm/Genuine-...948627&hash=item4aff403767:g:TyUAAOSwr7ZW6plm
It says they are refurbished but I took a chance. I've been running the new battery for a couple of weeks now and it's been close to perfect.
Ordered the one nemanja066 linked. Should arrive within the next week. If the battery fixes my issues, I may have a Pixel 2 xl collecting dust!
nemanja066 said:
https://www.ebay.com/itm/polarcell-...054969?hash=item56a71f9f79:g:PucAAOSwW6BaOic8
Click to expand...
Click to collapse
I bought this battery today from your link. I hope the battery will be nice. Do you think the new battery will solve the problem of random shutdown?
Related
http://us.estore.asus.com/index.php?l=product_detail&p=3613
ASUS said:
AC Adapter
Part Number: 04G26E000101-14G000516300
Compatible Models: TF101
ETA: 8/15/2011
Price: $49.99
Click to expand...
Click to collapse
Awful price, eh?
krugm0f0 said:
http://us.estore.asus.com/index.php?l=product_detail&p=3613
Awful price, eh?
Click to expand...
Click to collapse
At least there's now a replacement!
Yes, the price is highway robbery!
I got a handful of email replies today from the store they are available. I requested to be notified and the email says they are in stock now.
I don't know if you're aware of it but you can get one from Office Depot for $30.
NVM, I didn't realize you were from Norway. My bad.
AcIdC0R3 said:
I don't know if you're aware of it but you can get one from Office Depot for $30.
NVM, I didn't realize you were from Norway. My bad.
Click to expand...
Click to collapse
$29.99 + shipping will probably be less than $49.99 anyway.. And American Dollars $$$ are cheap atm, compared to Norwegian Krone.
I got one @ local Office Depot store for ~ $32 including tax.
I got the email and checked but now it just says its on the way. I dont care anymore because everyone else has them and I got a couple spares.
I got one at OD for $30, when I thought my original was dead before I put it in the freezer and it came back to life.
newtybar said:
I got one at OD for $30, when I thought my original was dead before I put it in the freezer and it came back to life.
Click to expand...
Click to collapse
I am sorry, but how the hell do you bring a charger back to life by putting it in the freezer? I have NEVER heard of that before!
newtybar said:
I got one at OD for $30, when I thought my original was dead before I put it in the freezer and it came back to life.
Click to expand...
Click to collapse
When that happens, all you have to do is let it sit without being plugged in for 20 - 30 minutes and your good to go again. There's no need to put it in the freezer. Mine did this a couple of times and that's all I did. Something inside the power transformer gets too hot and shuts off so it won't burn up and start a fire or melt the plug.
Well thats a worry right there. It shouldn't be getting that hot anyway if it was manufactored correctly.
I agree whole heatedly, yet there are some people that this is happening to. I'm not sure if it's just a bad batch or if all of them are designed that way. It only happened to me twice. All the other times it's been fine. Weird I know. I wouldn't worry about it too much because it's good to know that the tablet is being protected.
Mine got hot when it was in an area where no air could move over it. Not melting hot, about as hot as my laptop charger. Not that Im all that shocked, its pushing 15v and a couple of amps so its going to get warmer than my phone charger. Its also really small for something doing that. Ive had some smaller laptop chargers get really hot.
Guess as long as it doesnt become an issue I would still take it over the Toshiba charger any day:
http://ecx.images-amazon.com/images/I/41mLaXG7ZOL._SL160_.jpg
scottch699 said:
I am sorry, but how the hell do you bring a charger back to life by putting it in the freezer? I have NEVER heard of that before!
Click to expand...
Click to collapse
Search around - it's a common fix.
Also you will be thankful to me once this happens to you because now you know how to fix it.
I had to search for awhile to figure out wtf was wrong with my charger lol. I also spent money buying another one before being shocked that the freezer trick worked.
I am sorry, but how the hell do you bring a charger back to life by putting it in the
This is an O L D fix for Hard drives with on Board electronics IDE and up SATA too
if a multi layered PC board starts to separate because of heat, freezing can bring everything back in contact. Oddly, if it works 15 -30%, it usually keeps working for a very long period of time
scottch699 said:
Well thats a worry right there. It shouldn't be getting that hot anyway if it was manufactored correctly.
Click to expand...
Click to collapse
It can, will and should get warm.
A side effect of pushing electrical current is heat. This is a law of physics.
The adapter shouldn't get hot enough to melt itself, but it might get hot enough to be unpleasant to hold in your hand.
A question to the hot-charger people.... are you plugging in when the tablet AND keyboard dock are both charging? I rarely use my TF for long enough that the keyboard battery is depleted and then the tablet battery is also depleted. I rarely use the tablet off of the dock.
Got a TF coming in a couple days, and tbh I wish I had read more about them before ordering it, it sounds like this device has a sh1t load of problems that cheapo chinese tablets have got.
disgraceful from a company like ASUS
hey guys...just wanted to let you know that Office Depot (in the US) apparently has these in stock. i have misplaced my charger, and was needing a replacement (my work is paying for it) so i thought i would google "asus transformer power adapter" and see what the link was for the asus store. yes i know its $50, but since work is paying for it then who cares right? anyway, upon doing my search i found a link to officedepot.com selling the power adapter (and cable) for $29.99!!
http://www.officedepot.com/a/products/768723/Asus-Power-Adapter-For-Eee-Pad/
it had "available in stores" so i typed in my zip code, and my local store had "limited availability" showing so i called them. the lady i talked said they had 1 in stock, so i had it held for me, and i just got back from picking it up. booyah! so check the site...you may have to order online, but it least its cheaper than the official asus store! good luck.
thegrumpyyoungman said:
hey guys...just wanted to let you know that Office Depot (in the US) apparently has these in stock. i have misplaced my charger, and was needing a replacement (my work is paying for it) so i thought i would google "asus transformer power adapter" and see what the link was for the asus store. yes i know its $50, but since work is paying for it then who cares right? anyway, upon doing my search i found a link to officedepot.com selling the power adapter (and cable) for $29.99!!
http://www.officedepot.com/a/products/768723/Asus-Power-Adapter-For-Eee-Pad/
it had "available in stores" so i typed in my zip code, and my local store had "limited availability" showing so i called them. the lady i talked said they had 1 in stock, so i had it held for me, and i just got back from picking it up. booyah! so check the site...you may have to order online, but it least its cheaper than the official asus store! good luck.
Click to expand...
Click to collapse
Funny I called Office Depot, they said they had one in stock, then said it was on the floor. I said what does that mean, and they said it is plugged into the demo unit. I said that makes no sense the unit came with a charger why would you list it separately since it is part of the unit skew. The guy didn't know the answer but insisted this was the one they had in stock. Told me they should have additional units in stock this week, so I will try again, but Office Depot is a mystery to me.
Dear friends!
Who can tell where can I buy a battery HB3G1H for our device.
The only store where you do have
item.taobao.com/item.htm?id=16477956928&
But unfortunately it is only available in China.
As far as I know is not very difficult to replace the battery. Namely, you have to remove the two plugs, unscrew the six screws and remove the back cover.
But unfortunately find a battery is not easy. For example, on ebay this item is missing.
Sorry for the off topic, but can you post a guide on how to disassemble the device?
seeing your post made me wonder where I will get a replacement in the event that my mediapad's battery die as well. All search pointed to that taobao site as well but I saw on another search result:
h**p://w*w dotblog4battery dot com/blog/744158-barnes-noble-nook-tablet-battery-nookcolor-dr-nk02/
It is B&N Nook tablet's battery and they somehow of the same specs. not sure of the dimension and the connector but other than that I think if you can't find an exact replacement, this could come in handy as long as it fits. replacing the connector is really easy.
Unfortunately, at this time the exact instructions for disassembling our Tablet is missing. There are some photos on disassembly
ttp://w...w.wirelessgoodness.com/2011/12/13/huaweis-mediapad-gets-an-fcc-teardown-appears-headed-to-att/
On Russian forum 4pda.ru there is a some short howto that I described. Namely, you have to remove the two plugs. The first plug closes the memory card and SIM card. The second plug is where the camera. Under each plug are three screws. You have to unscrew them. Next, carefully remove the back cover, press the six latches with a thin and stiff plastic card. Under the back cover is the battery.
Anyone find any where to sell battery HB3G1H , please let's me know, thank you
janetang said:
You can directly this HB3G1H battery here as follow:
w*w.buychina.com/products/18787600045
It is originally unique equipped with the HuaWei HB3G1H Phone. in stock now. about 50g.
Click to expand...
Click to collapse
Thanks!
I shall be try!
zalpet said:
Thanks!
I shall be try!
Click to expand...
Click to collapse
Unfortunately, nothing happened. I did and placed the order, but after two weeks I returned the money. These goods missing.
The question is still relevant!
zalpet said:
Unfortunately, nothing happened. I did and placed the order, but after two weeks I returned the money. These goods missing.
The question is still relevant!
Click to expand...
Click to collapse
I didn't buy the battery but I did buy other stuff from the site. I get the item from around 2 weeks to a month. When buying from China, the longest I have to wait for the item to arrive is around 1.5 month. But for my understanding, the delay is mostly from my country custom part.
And you should learn how to read. Try read his post again and again and then again.
It seems that Mediapad battery is not available at buychina anymore?
Is there anyone who bought in any other on line store ?
I checked also the other web sellers listed above, but Mediapad batteries are not available.
Thanks !!
It seems Taobao appeared this huawei battery again.
It seems Taobao appeared this Huawei Battery again.
w*w.buychina.com/items/the-huawei-mediapad-battery-huawei-7-inch-tablet-pc-battery-3-7v-xpupumsomon
w*w.buychina.com/items/the-new-huawei-mediapad-7lite-7-inch-tablet-pc-hb3g1h-battery-s7-301u-vtswnnsmini
But it is only shipped by Swiss Post in BuyChina.com.
viviandress said:
It seems Taobao appeared this Huawei Battery again.
w*w.buychina.com/items/the-huawei-mediapad-battery-huawei-7-inch-tablet-pc-battery-3-7v-xpupumsomon
w*w.buychina.com/items/the-new-huawei-mediapad-7lite-7-inch-tablet-pc-hb3g1h-battery-s7-301u-vtswnnsmini
But it is only shipped by Swiss Post in BuyChina.com.
Click to expand...
Click to collapse
Anyone bought from either of these 2 sellers? My MediaPad battery is as good as gone. It can go from 50% to 1% in a few mins, so I need to buy a replacement fast. The first one looks like OEM battery, and 2nd one Huawei original.
Received new battery today!
viviandress said:
It seems Taobao appeared this Huawei Battery again.
w*w.buychina.com/items/the-huawei-mediapad-battery-huawei-7-inch-tablet-pc-battery-3-7v-xpupumsomon
w*w.buychina.com/items/the-new-huawei-mediapad-7lite-7-inch-tablet-pc-hb3g1h-battery-s7-301u-vtswnnsmini
But it is only shipped by Swiss Post in BuyChina.com.
Click to expand...
Click to collapse
So I bought one battery from the latter link and received it today. I had to do a customs declaration, since the customs didn't beleive, that the battery was that cheap. Moreso that I received TWO instead of the ordered ONE battery !
The batteries look new and unused to me, although on comparison with the built in battery, which has a manufacturing date 2011-09, the sent batteries were manufactured 2011-05 and have a lower serial number as well. So contrary to the battery shown in the product picture, which has a manufacturing date 2011-11, the ones I received are half a year older.
I do hope, that the natural decay of LIPO batteries does not occure within short months time.
Right now I am charging the first new battery. I'll see, how it works soon and keep you posted.
Hugo
@Hugo
I would be curious about the results :fingers-crossed:
Thanks!
where I can buy that battery in Slovakia or Czech republic?
AW: [Q] Battery for MediaPad
441Excelsior said:
where I can buy that battery in Slovakia or Czech republic?
Click to expand...
Click to collapse
Try getting one in Europe, and also search for Orange Tahiti batteries.
I recently tried and failed.
Don't know whether the chinese sources on tbe net ship to Europe, or Usa only. Did anyone not being american have success?
Gesendet von meinem C64 mit BTX Decoder
anybody got new battery in europe?
is battery from mediapad lite compatible with our device?
it is HB3G1 and our is HB3G1H
here is image of lite's battery, it has the same specs, I'm going to buy it, will it work in our device?
I got it today and it is the same as our device's one, manufacturing date is September 2012
Ordered a Gold Battery from ebay,
put it in my phone today, the samsung logo came on, but stalled and froze on that screen....
tried rebooting, now no power whatsoever, tried original battery, will not charge ,
pulled batt,simcard,sd card,
still no avail!
Is my phone fryed?
sutty86 said:
Ordered a Gold Battery from ebay,
Click to expand...
Click to collapse
FAIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
tell me about it,
any sort of fix would be great though
sutty86 said:
tell me about it,
any sort of fix would be great though
Click to expand...
Click to collapse
The fix is to not buy silly fake Chinese battery's from ebay.
Completely agree. That's why I have the official extended battery. Pointless paying good money for knock off, unofficial, ****e batteries. Worth the extra cash for the original branded kit that will actually work.
Sent from my GT-I9100 using xda premium
obviously no help
Hindsight is the best sight but what do you want us to say, keep the battery under your armpit for 5 minutes and all will be well?
Does the phone start up with the original battery?
Sent from my GT-I9100 using xda premium
nope nothing! phone feels warm near cpu when charging with a battery in ( well obviously not charging)
sutty86 said:
obviously no help
Click to expand...
Click to collapse
Obviously its your problem, not ours!
Maybe if you gave more relevant information you would get more helpful replies. All you did was tell people you're silly enough to buy a cheap/crap battery from ebay and then wonder why you get replies you did??
sutty86 said:
nope nothing! phone feels warm near cpu when charging with a battery in ( well obviously not charging)
Click to expand...
Click to collapse
Then it sounds like your hardware has failed or you bricked it at some point.
What was you doing prior to your device originally losing power?
Have you tried different charger?
What rom you on?
What kernel you on?
on Miui, been working fine, i had a sgs2 previously but it ended up getting smashed in the gym.
bought a replacement with already a cheap battery in, nowhere near has good as a stock,
Numnuts here being a Cheap Northerner decided to get a cheap GOLD battery off ebay , which had some good reviews,
So today i received the gold battery in the post, swapped around,
the phone started up got to the Samsung Boot Screen and Stalled,
i pulled the battery out after five mins,
This is the last time the phone responded......
sutty86 said:
on Miui, been working fine, i had a sgs2 previously but it ended up getting smashed in the gym.
bought a replacement with already a cheap battery in, nowhere near has good as a stock,
Numnuts here being a Cheap Northerner decided to get a cheap GOLD battery off ebay , which had some good reviews,
So today i received the gold battery in the post, swapped around,
the phone started up got to the Samsung Boot Screen and Stalled,
i pulled the battery out after five mins,
This is the last time the phone responded......
Click to expand...
Click to collapse
Borrow an original s2 battery and see what's up.
Long shot tho.
Sent from the little guy
no, still not working got samsung fixing it now whoop
Hi guys,
my Nexus 9 started to randomly shutdown around 40-50% with some strange noises and screen artefacts. I know some people faced that as well. I've tried to go trough that google support bull*hit and finally when we agreed it's battery issue, they stopped answering - seriously.
So I've removed the back cover - it's pretty easy. The battery is 2 pieces, one is ok, the second is probably dead - very bloated. So I need a new battery and it will probably be ok. BUT the battery is impossible to buy
I've contacted our local HTC partner repair centre, but they told me, they no longer do repairs, they just send it to HTC, so they cannot say how much will the battery replacement cost :silly:
So finally the question - is there any way how to get a new battery for the Nexus 9? Swap is super easy and paying half a price of the tablet for battery replacement, which I can do in 3 minutes is just lame.
Anyone saw Nexus 9 battery as spare part? Anywhere? I've found a guy in Poland, but he's not replying to my emails.
Thanks!
chroust said:
Hi guys,
my Nexus 9 started to randomly shutdown around 40-50% with some strange noises and screen artefacts. I know some people faced that as well. I've tried to go trough that google support bull*hit and finally when we agreed it's battery issue, they stopped answering - seriously.
So I've removed the back cover - it's pretty easy. The battery is 2 pieces, one is ok, the second is probably dead - very bloated. So I need a new battery and it will probably be ok. BUT the battery is impossible to buy
I've contacted our local HTC partner repair centre, but they told me, they no longer do repairs, they just send it to HTC, so they cannot say how much will the battery replacement cost :silly:
So finally the question - is there any way how to get a new battery for the Nexus 9? Swap is super easy and paying half a price of the tablet for battery replacement, which I can do in 3 minutes is just lame.
Anyone saw Nexus 9 battery as spare part? Anywhere? I've found a guy in Poland, but he's not replying to my emails.
Thanks!
Click to expand...
Click to collapse
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry
---------- Post added at 08:45 PM ---------- Previous post was at 08:44 PM ----------
GibsonSGJ said:
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry
Click to expand...
Click to collapse
Furthermore, both Google and HTC know of this issue. I swear they instruct their tech people to play dumb.
Sadly that make sense. After I've send a few photos, when I was quick enough to take a photo of the display before shutdown, google support went silent!
These are not a good news, but I thank you for reply and sharing some light on it. I will consider buying a new tablet then.
GibsonSGJ said:
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry :
Click to expand...
Click to collapse
Makes sense. My N9 has had minimal use (displaced by Pixel-C). Brought it out of hibernation a while back, and it kees crashing (even when on charge!)
I've had this problem with crashing and loud noises several times. Previously I had a charging issue, under warranty the mainboard was replaced. A long while after that the problems with scrambled screen and loud noises started. I then disconnected the battery, and reconnected it, and the problem went away for a long time. But it has returned and even returning more often.
So I ordered a replacement battery via ebay (straight from China), and yesterday I finally found some time to replace it. First thing I noticed the tablet is more responsive, snappier.. It hasn't discharged enough to reproduce the problem, but I had trouble lately with updating apps when it wasn't on the powersupply, which convinced me it was a faulty battery. Now it's updating without charger no problem at all.
2,5 weeks after replacing the battery, and the problem did not come back. I'm happy with it.. pretty easy fix..
So the same problem has been happening to me also, got the N9 up to 7.1.1 and this started to happen a lot more. Seems to be when the battery is low (under 50% or 40%, somewhere around there) and usually when I'm looking at the Chive app, mostly again with animated GIF's they have. I'm not sure it's happened with games since I mostly game on my N6 since it has more RAM so it plays a bit better where the 2GB on the N9 is too laggy.
Any way, so this happens now too. So some say bad motherboard, others say bad battery. Has anyone gone through the trouble of the motherboard replacement? Or have actually had HTC replace the motherboard on warranty? If yes, has it made the problem go away? Has anyone else bought a battery off eBay (I can't find them new OEM anywhere and I hate the idea of a Chinese knockoff so close to my hands and face - ya know, fire) and had the problem go away?
I've replace all manners of parts from various phones so I know I can do it to the N9, which is just a large ass phone. I have to give up my N9 for some Samsung tablet (sorry 7" tablets are too small). I love having a 8"-10", pure vanilla Android tablet. I wish Google would make another one that was like the N9.
DeathAdder666 said:
So the same problem has been happening to me also, got the N9 up to 7.1.1 and this started to happen a lot more. Seems to be when the battery is low (under 50% or 40%, somewhere around there) and usually when I'm looking at the Chive app, mostly again with animated GIF's they have. I'm not sure it's happened with games since I mostly game on my N6 since it has more RAM so it plays a bit better where the 2GB on the N9 is too laggy.
Any way, so this happens now too. So some say bad motherboard, others say bad battery. Has anyone gone through the trouble of the motherboard replacement? Or have actually had HTC replace the motherboard on warranty? If yes, has it made the problem go away? Has anyone else bought a battery off eBay (I can't find them new OEM anywhere and I hate the idea of a Chinese knockoff so close to my hands and face - ya know, fire) and had the problem go away?
I've replace all manners of parts from various phones so I know I can do it to the N9, which is just a large ass phone. I have to give up my N9 for some Samsung tablet (sorry 7" tablets are too small). I love having a 8"-10", pure vanilla Android tablet. I wish Google would make another one that was like the N9.
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Some people have just unplugged and replugged the battery and had great success.
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
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I couldn't figure out how to unplug the cables.
You need to pull it vertically from the board. I used a guitar pick to make it a bit looser, then I pulled it of.
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
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can you provide a link to the battery you purchased.
enriquejones666 said:
can you provide a link to the battery you purchased.
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Mine came from eBay: http://www.ebay.com/itm/282260137225
Verstuurd vanaf mijn Nexus 9 met Tapatalk
Mine from Amazon
amazon.de/gp/product/B01MR3AW8Z/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1
Anyone know a link to a reputable seller for a new N9 battery?
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
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Is it still working?
I am pretty sure is the battery connector. I unplugged and replugged the connector and the problem was gone for a few days. I could finally solve it applying a contact cleansing spray to the connector and then using a special kind of glue which is typically used to prevent screws for unfasten. It has worked perfectly since then, no need to replace the battery.
Zurko said:
Is it still working?
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´
Ähm yes, why shouldn't it?
jupppo said:
´
Ähm yes, why shouldn't it?
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Just wanted to be sure this was the root cause.
Already exchanged my battery in the meantime.
Thanks anyway!
I installed a replacement battery six months ago due to shortening run times on the original battery. I purchased it from newpower99.com for $60. They have an instructional video on their site that shows how to replace the Nexus 9's battery. It worked well for me, giving me a run time that was comparable to the run time when the Nexus 9 was new.
Had a launch Nexus 6p that I bought from the google store, I never purchase extended warranties and have never needed one since every device I've ever owned since my Treo 650 has lasted well beyond its useful life but was still perfectly functional. Hell, I still have a S3 rocking for my kid and it works fine all these years later.
A few months ago I started having the 15% shut off error. Noticed it, wasn't a huge deal because I rarely use the device that low. Few days ago it started getting progressively worse and now the device will turn off between 30-50% depending on the day. Obviously this isn't ideal.
Never had a device do that, ever. Was pretty disappointed actually as this is an obvious hardware issue and was contemplating skipping on Nexus / Pixel devices in the future, heck was even thinking of having an affair with an IPhone for a bit. It had been a long time (since the 3g) and sometimes change is good. The 6p and 5x have had a number of issues, enough that there are class action suits floating around.
Anyway, I wasn't going to call Google. I mean this device was well past warranty, no extended was purchased so why bother calling right? Well I got a wild hair and decided to do just that. Setup a return call and a minute later had someone calling me back.
Explained the issue, told him I wasn't sure if there was anything they could recommend or do but wanted to check. 5 minutes later he is sending me the email for RMA and new device.
Now technically Google didn't have to anything. I know that, I'm appreciative of their efforts to keep me happy. I never asked for nor demanded a replacement, it was offered and for that I am very grateful. I'm not sure if the class action lawsuits over 5x and 6p issues are causing them to be extra cautious, I don't know if this is really par for the course with them. I've never had issues in the past and hope I never do in the future.
Obviously it is preferable for the user to not have to deal with this crap but how a company responds to these issues is important. Easy to sing praise at a company for developing the perfect device that lasts you 4 years when most probably dump it in 2. Harder when the POS you bought is starting to die 14 months in and on hospice at 16 months and the issues are severe enough that class action is talked about. Either way, Google deserves some credit for stepping up to the plate when they didn't have to. I'm a happy user.
I can't say this will occur for everyone with the same issue. What I will say is that if you're out of warranty, don't let that keep you from calling and talking about the issue.
Thank you Google and the Google support staff. Service like that will keep me in Pixels and whatever from the google store forever.
I may try this soon because mine is doing the same thing...
I had the same issue on my XL.... shutting off with no warning after 2-4 hours at about 40-50%, yet I could boot into recovery and stay there until at least 20%. So had accelerated battery loss and an early shutoff.
Bought it open-box off Swappa, so had no Google receipt, but on a whim, opened a support issue (text) from my 6P, which worked fine. I was offered an exchange no-problem. I chose to send in my phone first and had the replacement in less than a week.
FWIW, I think my issue started when I flashed May update and charged it after using a QC 2.0 charger. I usually use a Qi charger and charge it overnight.
I had exactly the same, well outside the standard 1 year warranty. Used the online agent chat to explain the early shut off problem. They instantly suggested an RMA, I didn't have to beg or ask for a replacement. I Ended up getting a brand new phone in its retail box. I saw someone else in another thread say Google offered a full money refund as they didn't have a like for like replacement available. Well done Google!
I got a refurb.
That's awesome to hear. I think they're taking the bad press very seriously.
that was nice of them !
happy for you , btw. i quite often read about this issue from users.
but how exactly does it power off??
does it shut down by its own? like a complete shutdown?
leondestiny said:
that was nice of them !
happy for you , btw. i quite often read about this issue from users.
but how exactly does it power off??
does it shut down by its own? like a complete shutdown?
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Yup, just shuts down. If you try and reboot it is as if you are at 1%. Before shutting down it will show 15% or 30% left on the battery and then boom shutting down.
Aridon said:
Yup, just shuts down. If you try and reboot it is as if you are at 1%. Before shutting down it will show 15% or 30% left on the battery and then boom shutting down.
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so you have had it since launch ? meaning nearly 2 years or so?
i have mine since about a year now, i hope i wont experience the same issue.
the only thing i experienced was statusbar clock freezing on me sometimes.
and very slight graphical glitches within certain apps.
Colchiro said:
I got a refurb.
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Me too. I have another 5 months with Nexus Protect.
Refurb came in today and what a total POS. Shuts off randomly from 30 seconds to 20 minutes. You can see the battery % getting all crazy from 93% to 73% to 83% then boom off. Going to call google tomorrow to let them know. Stupid thing died half a dozen times between setup and the apps finishing to download. They must have absolutely zero quality control over at their refurb center.
This will be my last Huwei device and my wife won't buy another LG product either. They really screwed the pooch on that device gen.
Giving me a full refund. Just have to send in both devices.
Mod please feel free to merge the two threads I looked on the first page and saw nothing when I posted.
How long did it take after doing the email stuff for people to get the replacement? People that got refurbished ones how did they look? My replacement is about to be ordered. google customer service is pretty awesome.
kornklown69 said:
How long did it take after doing the email stuff for people to get the replacement? People that got refurbished ones how did they look? My replacement is about to be ordered. google customer service is pretty awesome.
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I love Google. They just took my word that I'd tried everything and couldn't sort it and sent a refurbished phone. It works perfectly and I love it! Now and then when you call you get the odd person who is hard to talk to but that is usually someone in an Indian call centre that doesn't really understand my problem. It took under a week for me. It can take up to two weeks but you should really get it within 5 working days.
I have the same horrible battery issue and am speaking to Google now. Do you think I should mention that I also have a cracked screen (but this is not why I am trying to get a replacement at all)? Or do you think I should say nothing and they wont have an issue still replacing it when I send it in?
EDIT: Nevermind, I mentioned it to the support person and assured him that it was not the reason for wanting a replacement and he said they cannot make the same exception anymore, but if I wanted, they could send me an advance refurb but then they'd bill me for the screen which would not be covered. He is having trouble telling me the screen cost though first...
Not sure if it's worth that for just a refurb at this point. POS phone. I told him I'll hold off for now.
I didn't opt for the "advanced" replacement (where they ship a phone first and charge my CC), yet they appeared to have shipped my refurb shortly after I shipped mine. I got my refurb about 3 business days after shipping mine and confirmation about 5 days after I had my phone that they had received my defective one. My refurb looked great (as did my defective phone)
Talked to support on chat and they took care of me (even though i didn't have a warranty and my phone is 2 years old) as a one time courtesy. Google customer service is pretty awesome! phone will be here within a few days. ?
google took care of me as well. my replacement will be in tomorrow. I have had my 6p since launch. only swapped out because of the obvious battery issue.
I'm facing the battery issue too, but the problem is that I live in Brazil and the 6P wasn't officially released here. I bought mine during a trip to US last year. I was thinking about buy a battery and try to replace it by myself but I'm afraid of shatter the camera glass during the disassemble.
So here is my question: how long is taking in average to get the refurb (in advance)? I'll be in Round Rock (near Austin) for a whole week next month but I'm not sure if it's enough time to do this exchange.
fabiocastilhos said:
I'm facing the battery issue too, but the problem is that I live in Brazil and the 6P wasn't officially released here. I bought mine during a trip to US last year. I was thinking about buy a battery and try to replace it by myself but I'm afraid of shatter the camera glass during the disassemble.
So here is my question: how long is taking in average to get the refurb (in advance)? I'll be in Round Rock (near Austin) for a whole week next month but I'm not sure if it's enough time to do this exchange.
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3 business days
Sent from my Nexus 6P using Tapatalk