Proximity sensor problem. - Android Q&A, Help & Troubleshooting

Hello everyone,
Few weeks ago I was replacing LCD in my Sony Xperia Z3 (d6603), and something must went wrong, becasuse since that time, my approximity sensor is turned on all the time. When I want to call someone, screen instant is going black and I can't do anything... Now I can end call with power button, but it only works in normal calls, not in Messenger or Whatsapp :/ I tried almost everything (calibraiting, permamently turn off with apps etc.) and this sensor is still on. And here is my question:
Guys, do you know any way to turn off approximity sensor for ever? I'm looking for solution in internet for a weeks, and I can't find anything, that can help me
My phone is stock (Android 6.0.1), not rooted, but if it's really needed, I can root my Sony
Best regards
Adam

Related

[Q] Auto screen rotation not working after game freeze

Hello guys,
Its my first post here, and my first android phone, and already i have a annoying problem.
I have searched these forums and many others but didnt find any similar problem or solution for it so here it is:
I bought Samsung Galaxy S2 15 days ago, from the local mobile service provider with contract. It runs OS Gingerbread 2.3.3 (adjusted to my mobile service provider settings), not rooted, under warranty.
Ive downloaded and installed many apps. Among them some free games from android market - demos, lite, free.
Sometimes, while i play, not often, game freezes. When it does only thing that is lest working is sound, and home button. Than i go to home screen, kill the game via android task manager, and than i see that screen auto rotation isnt working. Its stuck in landscape mode mostly, or portrait, even the auto rotation option is on. If it is in landscape mode, when i uncheck auto rotation then it goes to portrait mode. If i try some other game that supports sensor controls, like driving (accelerometer?).... u know...... when u tilt the phone to turn right or left......... and its not working.
Ive discovered 2 possible temporary solutions for the problem:
1. Turn off and on the phone, and its back to normal;
2. Wait for a 10 min or so, and its back to normal by itself;
I have one year warranty and i took the phone to service where they assumed that it is a software problem and flashed OS (ive recorded the behaviour of the phone with camera and showed to the service guy).
Ive got the phone back after a day with flashed OS. On a fresh instal of OS ive installed just one app, one game that it tends to freeze and cause problem - "Cordy" free trial. After just 20 sec of playing problem occurred again. It happened just that one time in last two days.
Any opinion on this matter is most welcome.
Tnx in advance.
If the phone is stuck then Restarting it is the option, not a temporary one. Now what's causing the freeze? I don't know.
Regards.
Tnx for answering. Im a bit disappointed with lack of answers because it just saying that my problem is not something common and with easy solution.
Im saying that restarting the phone is a temporary solution because i want find one that will prevent the problem for happening at all. Game freeze and accelerometer not working r connected in this case
It happened just now.
After that I checked in the app called sensor test that i instaled ffrom android market, and also that testing menu typing *#0*#.
in both cases it shows that acceleration sensor is not working. It came to normal by itself after 5 min or so.
What do u think? Software or hardware problem?
OK, update.
Its not caused just by the games, it happens even when not using any apps.
Accelerometer, orientation sensor and magnetic field sensor just stop working for a 5-10 min. Dont know whats causing this.
Tommorow is going back to service and im afraid that guys there r clueless.
Anyone have some suggestion pls.
Update on a problem.
My friend bought same phone from same service provider 3 days after i did and he is having exactly same problem.
He didnt had time before to test it but we did it yesterday, and after a hour of so trying to reproduce problem we succeded.
My phone is at service and i called today and the service guy said that the work on my phone is completed, they replaced sensors part (which apparanty comes with touch screen).
Im picking it up tommorow and i will test it and see if the problem is solved. But, im pesimistic.
How likely is that me and my friend have same hardware problem?
Here it is on video. Pls watch it and give any kind of oppinion, im getting desperate.
www.youtube.com/watch?v=Vym3cRHFjuw

xperia mini not respond during ringing......help me plz

hello
i have xperia mini............during incoming calls and when iam trying to take the phone from my pocket .......trying to answer but no response from the phone instead the keyboard is appearing and finally i miss the call.............plz help
seems like overheating and capacitive buttons problem, please dont use that font.
Try running a update or if your have the latest version a software repair on the phone using PC Companion.
If this problem still remains I would suggest that you contact your local support team to have the phone examined at a repair center.
http://www.sonyericsson.com/cws/corporate/common/contact/phonelist
I have the same problem. It seem that is has something to do with the proximity sensor. It occurs only when the phone is in my pocket.
I tried to update it, it didn't work. Then i took it back to the seller (T-Mobile). They did a software update with a special software from SE. It solves the overheat issue, but not this.
The problem is still present, but it occurs not so often.
Another thing, if the phone is in my pocket with headset connected, if i accept an incoming call with the headset button, it turns the screen on in my pocket. During the call i press random things on my screen. This is also a problem, the screen should be turned off while the phone is in my pocket.

[Q] Xperia Mini (ST15i) proximity sensor issues - Is there a solution?

Hi everyone!
I have a T-Mobile Xperia Mini, 4.0.2.A.0.42 build.
If the phone is in my pocket, and i get an incoming call, when i take it out of my pocket to answer the call, the touch screen is not active. I cannot move the slider on the screen. I have to press the power button to turn off the screen, and after 20-30 seconds i can turn te screen on again, and then i can answer the call. But if i leave the screen on, it does not activate the touch screen, no matter how long i wait.
The second problem is that if my phone is in my pocket with headset connected, and i answer the call with the headset button, it unlocks the screen. So as i walk talking, i press random things on the screen. For example, during a 2 minutes call, i disabled the microphone, got to the main screen, turned a page, enabled the gps and bluetooth via the shortcuts on my screen...
I think this is not how it was meant to work. I think is it a software issue. The service test shows htat the proximity sensor is working. But i can not answer most of my calls.
Is there a solution for these, or should i take it back where i bought it? I cannot update the software, PCC says it is up to date.
I tried factory reset and software reinstall, i got the same results.
I searched the "hw_config.sh" file, thre are parameters for proximity sensor, but i can not understand the functions of them.
I have the same Problem On Xperia Mini Pro SK17i
but when I open the qwerty the screen will light again
Note: I already deleted the software and but it again on my device and the problem solved for just 3 days and it happened again
PLZ help me I love my phone and I want to solve this problem fast
I did not find a solution. Only possibility left is to bring it back to the trader for repair.
Sent from my ST15i using XDA App

[Solution] Black Screen Bug due to proximity sensor while calls in CM9/10 and AOKP

[Device]
i9100g SG2 - i have seen posts all over so i know that this bug is not limited to my device.
with ICS firmware.
Tested on multiple [JB and ICS] CM9 & AOKP based roms.
[Problem]
I like CM9 and AOKP based roms over stock roms and roms derived from stock ones. I faced troubles when I used my phone for calling.
The screen goes completely blank both on inbound and outbound calls. This happens in more than 90% calls. There is no way to get screen back. You can set the phone to end call with power button otherwise you can not even end the call.
[Solution]
Last month (july 2012), after hitting my head against my phone for several hours i gave up hope and switched back to stock rom (only to be disappointed with slow & bulky stock rom)
Finally yesterday (21st Aug, 2012), I again decided to fight it out and find the problem.
While testing i found some abnormal call behavior, most of the times screen went black but some times the screen worked properly.
I decided to test my sensors... i installed androsensor [free] from play store. Magnetic sensor and proximity sensor had issues. The proximity sensor will work only once and it wrongly tells the phone that there is something close to the proximity sensor. This causes all the black screen problems during calls. It is default behavior of the phone to not listen to any touches or key pressed during the call if the phone is close to face. With proximity sensor misreporting, the phone assumes that the phone is close to face and it ignores all touches and key presses.
I then decided to force screen on while calls. I installed proximityscreenoff-lite [free] from the market. Under this app's settings I selected it to keep the screen turned on while calls.
To my surprise it somehow forced proximity sensor to work as it is actually intended.
Now, during calls the screen turns off when i bring phone close to face and again turns on when i move it away from the face.
[Magnetic sensor problem]
On some boots Magnetic sensor failed to start [it was not detected]. After a boot or two it worked. But its reading remain near constant even if you rotate the device. Well i hope to work something out for it some day as its not that important for me right now.
I hope this helps all and especially developers to find the culprit for the real problem. Till then this will fix your problems.
Got this problem too, app solved it!
Maybe some dev should look into it.
iam123 said:
[Device]
i9100g SG2 - i have seen posts all over so i know that this bug is not limited to my device.
with ICS firmware.
Tested on multiple [JB and ICS] CM9 & AOKP based roms.
[Problem]
I like CM9 and AOKP based roms over stock roms and roms derived from stock ones. I faced troubles when I used my phone for calling.
The screen goes completely blank both on inbound and outbound calls. This happens in more than 90% calls. There is no way to get screen back. You can set the phone to end call with power button otherwise you can not even end the call.
[Solution]
Last month (july 2012), after hitting my head against my phone for several hours i gave up hope and switched back to stock rom (only to be disappointed with slow & bulky stock rom)
Finally yesterday (21st Aug, 2012), I again decided to fight it out and find the problem.
While testing i found some abnormal call behavior, most of the times screen went black but some times the screen worked properly.
I decided to test my sensors... i installed androsensor [free] from play store. Magnetic sensor and proximity sensor had issues. The proximity sensor will work only once and it wrongly tells the phone that there is something close to the proximity sensor. This causes all the black screen problems during calls. It is default behavior of the phone to not listen to any touches or key pressed during the call if the phone is close to face. With proximity sensor misreporting, the phone assumes that the phone is close to face and it ignores all touches and key presses.
I then decided to force screen on while calls. I installed proximityscreenoff-lite [free] from the market. Under this app's settings I selected it to keep the screen turned on while calls.
To my surprise it somehow forced proximity sensor to work as it is actually intended.
Now, during calls the screen turns off when i bring phone close to face and again turns on when i move it away from the face.
[Magnetic sensor problem]
On some boots Magnetic sensor failed to start [it was not detected]. After a boot or two it worked. But its reading remain near constant even if you rotate the device. Well i hope to work something out for it some day as its not that important for me right now.
I hope this helps all and especially developers to find the culprit for the real problem. Till then this will fix your problems.
Click to expand...
Click to collapse
Just wanted to say that it's awesome that you tried to fix this as it drives me nuts. One question - does this still work with the latest version of the proximityscreenoff lite app? I've tried to find the right settings to do the above and I'm a bit confused - would you mind putting it in dummy language for me?
Cheers
Proximity sensor
Hello ,,
on my side with [ROM] KVT49L [AOSP] 【4.4.2】Dan&Ktoonsez 【CM Edition】 - Stables only! - May 31, 2014 , i have the same issue , thinking to switch from cm edition to normal ..

[Q] Vibrate not working

I have noticed that sometimes the vibrate function does not work on my Z2 Tablet. Sometimes it doesn't work at all from the moment I switch the device on, and other times it works to begin with but then stops after a while.
Is this a known issue or has anyone else experienced it?
Having the same problem with my Xperia Z2 phone. I'm considering a new ROM flash, but I didn't want to lose everything. But seems to have no other way.

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