On two different Windows 10 computers at home, I've had a bit of struggle trying to access the storage on my Z5C (running Nougat .376 UK firmware). I was trying to copy over some new music to the 200GB Sandisk microSD card, but Windows would continually hang and eventually give up even on just browsing folders. I could unplug the phone and try again but with no success. I popped out the microSD card and put it in an adapter and there wasn't any issue copying files over.
Anyone else ever notice Windows having difficulties accessing files on the phone? For what it's worth, I've almost always done firmware updates via Xperia Companion over USB without any problems, so it seems to be specifically related to file transfer/browsing.
doclloyd said:
On two different Windows 10 computers at home, I've had a bit of struggle trying to access the storage on my Z5C (running Nougat .376 UK firmware). I was trying to copy over some new music to the 200GB Sandisk microSD card, but Windows would continually hang and eventually give up even on just browsing folders. I could unplug the phone and try again but with no success. I popped out the microSD card and put it in an adapter and there wasn't any issue copying files over.
Anyone else ever notice Windows having difficulties accessing files on the phone? For what it's worth, I've almost always done firmware updates via Xperia Companion over USB without any problems, so it seems to be specifically related to file transfer/browsing.
Click to expand...
Click to collapse
make sure the screen doesn't turn off, enable developer options and check do not turn off display on charge
(i feel like MTP gets capped out at 20MB/s or something....from external SD --> internal bus rate??) for really really big transfers 8GB+, I usually remove my SD and use the SD reader, it should be OK if you have a good USB reader that can read the full speed of your card.
Sounds like a new USB cord is needed.
NeoBeum this is not really required to transfer files
*make sure the screen doesn't turn off, enable developer options and check do not turn off display on charge*
genuine?
try sd insight from play store see if ur sdcard is genuine
To all:
Is there a reason why not allowing the screen to sleep would help with file transfer speed back to a PC?
I've tried a couple different USB cables with similar results.
Card is genuine and as mentioned it transfers at full speed when using a SD card adapter and plugging in directly to the PC.
Tingles said:
Sounds like a new USB cord is needed.
NeoBeum this is not really required to transfer files
*make sure the screen doesn't turn off, enable developer options and check do not turn off display on charge*
Click to expand...
Click to collapse
& @doclloyd
not really, no (don't really need to enable always on screen), but if some users have problems, i just recommend to do that so they can walk away from the tx, and come back without the screen turning off
the z5c has a tendency to temporarily turn off MTP when the display sleeps, you'll be able to tell, because the files on the PC - will contain 0 data, but still appear in the destination
at the moment i'm looking at MTP Host and the other USB services on the phone to see if it will behave better with battery optimisation disabled
edit: if the phone locks @ sleep, it will disable MTP, I have never successfully transferred while my phone locks itself, smartlock can be another workaround for this, unlock with PC
NeoBeum said:
& @doclloyd
not really, no (don't really need to enable always on screen), but if some users have problems, i just recommend to do that so they can walk away from the tx, and come back without the screen turning off
the z5c has a tendency to temporarily turn off MTP when the display sleeps, you'll be able to tell, because the files on the PC - will contain 0 data, but still appear in the destination
at the moment i'm looking at MTP Host and the other USB services on the phone to see if it will behave better with battery optimisation disabled
edit: if the phone locks @ sleep, it will disable MTP, I have never successfully transferred while my phone locks itself, smartlock can be another workaround for this, unlock with PC
Click to expand...
Click to collapse
Thanks for the reply. I'll give it a try next time I need to copy files over to the phone (usually new music) and see what happens.
Related
Samsung fascinate
rooted
windows 7 with Samsung 64 bit drivers installed
back to stock DL01 and then OTA DL09 about five times today.
Here is the problem, when i mount my phone, intermittantly Windows 7 doesnt give me the pop up window that lets me view my sd card files. It gives me a pop up window with 2 choices:
Option # 1. View your files - this really doesnt let me view anything except 4 files one of them being a " Bootloader file "
Option # 2. Install Bootstrap Loader exe.
I have had my phone since september and rooted, rom"ed OTA"ed all of it and today this started happening.
When i look in Drives and Printers my phone is listed as a CD Drive and not a Mass Storage Drive.
Just curious if any one else has had this issue and what might have caused it to start happening.
I installed Samsung Kies earlier this afternoon but uninstalled it since it was pretty much worthless to fascinate owners and the U.S. isnt supported.
Any input would be appreciated. Thanks in advanced for any info.
have you tried re downloading the drivers from samsung.com? it worked for me.
This has been talked about in several places already. It is a common bug with DL09. The best solution is to flash one of adrynalyne's 1/18 test kernels found here. I hope this helps!
BTW: make sure it is one of the kernels with the cd fix
when im on 2.1 aosp, i have that same issue, to fix reboot with debugging enabled
Seems to be related to some new 'Media sync' option.
I did some playing around and the following seemed to let me 'mount'
the phones as before. ( But I dont like it. )
Hoping for some direction from Verizon tech on
a) what is media sync ?
b) how do I turn off permanently If I dont need or want to use it?
Unplug phone from usb cable.
Then on Phone... Menu...Settings..USB settings
Change to ' Ask on connection'.
then press home button.
Plug in USB cable.
When prompted...Press 'Mass storage'.
Now wait...wait..wait. Took about 30 to 45 seconds.
Annunciator bar should have usb symbol. Drag it open.
Press usb connected....Press Mount..
My laptop now recognized the SD card on E drive.
Copy files as usual.
When done...Open Anunciator bar and 'Turn Off' USB storage.
Media Sync is a mode that allows programs such as Windows Media Player and Rhapsody to access your SD card and copy over DRM protected music.
Sent from my Samsung Fascinate
Thanks for this, it worked
not sure if it helps with the problems with 2.2 but whenever i had this issue on 2.1 this is what i did, turn off your phone with the usb cable in and turn it back on with the phone still plugged in. It always seemed to work for me
From your homescreen when you hit menu go to usb settings then make sure the little radio button for mass storage device is selected. That was my problem after the latest OTA from verizon. Also it takes like 15 seconds for it to all sync up.
i have searched these forums hi and low, googled, etc. still cant find an answer....
on djo5,dl09 i was able to plug my phone into the usb port in my car, then mount my sd card, and it would automatically connect and find my music and start playing it.
on either dl30, or eb01, i cannot get it to work.
it is very frustrating. everytime i try, (all different combinations debugging on/off mass storage/ ask on connect, etc.)
i get a "device connect failed" message.
does anyone else have this issue?
has anyone been able to get this to work?
Another fix when it shows up as a CD-ROM drive is to right click and eject. Seems to work every time for me.
Sent from my SCH-I500 using XDA App
zparlet said:
not sure if it helps with the problems with 2.2 but whenever i had this issue on 2.1 this is what i did, turn off your phone with the usb cable in and turn it back on with the phone still plugged in. It always seemed to work for me
Click to expand...
Click to collapse
Thanks your idea of reboot while still plugged in saved me. Tried every other idea with no cure.
Thanks for the post.
Just installed Superclean 2.6 and had issues. I tried ejecting the CD Rom device in Windows, but that didn't work. I changed the usb settings from Mass Storage to Ask On Connection and then tried it again. This time I received the Android guy asking to mount the drive. Yay! It worked! It does however show both a CD rom drive and the mass storage drive in Windows XP.
On another note, I found that if I plug in my phone without unlocking the password first it locks up the phone until I unplug the usb cable attached to the pc.
Make sure you are using a USB cable that has a good connection (like the original one). I bought some aftermarket cables, and while they are good enough for charging, I really think they fit too loose to keep a secure connection.
apnews said:
Seems to be related to some new 'Media sync' option.
I did some playing around and the following seemed to let me 'mount'
the phones as before. ( But I dont like it. )
Hoping for some direction from Verizon tech on
a) what is media sync ?
b) how do I turn off permanently If I dont need or want to use it?
Unplug phone from usb cable.
Then on Phone... Menu...Settings..USB settings
Change to ' Ask on connection'.
then press home button.
Plug in USB cable.
When prompted...Press 'Mass storage'.
Now wait...wait..wait. Took about 30 to 45 seconds.
Annunciator bar should have usb symbol. Drag it open.
Press usb connected....Press Mount..
My laptop now recognized the SD card on E drive.
Copy files as usual.
When done...Open Anunciator bar and 'Turn Off' USB storage.
Click to expand...
Click to collapse
4GivenByChrist said:
Another fix when it shows up as a CD-ROM drive is to right click and eject. Seems to work every time for me.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Thanks guys, this combination worked perfectly for me.
Just fyi, this is due to Verizon bloatware that has been inserted I to the kernel. Adrynalyne and company managed to flush it out of the Eclair kernel, but since we don't have kernel source code for the Froyo kernel yet, there's nothing that can be done at this time. When source is available, this will be fixed by our devs.
Sent from XDA Premium on my Super Clean Fascinate
Whenever I do a USB file transfer to my phone, Windows complains that there may be a problem with some files and offers to scan and fix the device. Should I let it, or just keep ignoring it?
Running CM7 on the phone and Windows7 on the pc, but it's been doing this for a while, even back on CommRom.
The reason it does that's is because either a) thereis a problem with the SD catftot b) you ate not ejecting it properly from your computer whenever you connect your phone to the PC. Most of the time the latter is the issue. You should let it run but also eject your device properly so you don't mess it up later
Dalamar1320 said:
The reason it does that's is because either a) thereis a problem with the SD catftot b) you ate not ejecting it properly from your computer whenever you connect your phone to the PC. Most of the time the latter is the issue. You should let it run but also eject your device properly so you don't mess it up later
Click to expand...
Click to collapse
So I learned a very interesting tidbit about a year ago. The problem with flash memory is that if the power is disconnected during a WRITE operation, it will kill it (almost definitely). However, if you are only doing a READ operation (copy from device to computer, reading a TXT file, etc), then it is safe to pull the drive at any time.
The long and short of it is that After you have copied files to your phone, Windows continues to write excess data in the background, even after the file transfer dialog has gone away. And on my old mp3 player (Cowon S9) this led to many tears for a lot of people.
So always always always tell your family members who don't know the difference b/t WRITE and READ to simply ALWAYS "safely remove" their flash media.
Thanks folx, I'll let Windows have its way with the card next time it wants to.
So I've been trying all night to transfer a handful of CBR files to my ATP through its USB connection. I'm doing this from my desktop which is running windows 7. (in case any or all of those details might help anyone)
At first, I was trying to transfer with the prime plugged into my keyboard dock with USB debugging enabled. Then I disabled USB debugging. Then I tried, with debugging disabled, when connecting to the tablet directly. Finally I tried connected directly to the tablet, but with USB debugging enabled.
At every step in the process I will get through one folder or so, and then get an error on my desktop that says the device has stopped responding or has disconnected, and the transfer will fail.
With a bit more trial and error it seems to be that any time I interact with the prime in any way while it is transferring (even something as simple as scrolling back and forth a little on the home screen to keep it from going to sleep) it fails.
I'm not rooted, I'm on the standard firmware (.21 - latest as of now), and I've tried restarting the prime.
I can not make these files transfer and it's driving me insane. Anyone have any suggestions or theories on how to fix this?
I was hoping that there would be a response, esplanation, or solution to your post.
I am experiencing the same thing when I try to transfer a Titanium Backup Folder back on to the Tablet, be it to the internal SD Card or the External SD Card.
I've also tried all the options you mention (Debugging ON/OFF, etc.)
Are we the only two people experiencing this?
George
File transfers
Hi,
I was having the same problems, then gave up and fully charged it,
the next day I adb'd the same blob file and it did it in 5 min, the
night before when it was about a quarter charged it was taking a half
hour and would fail. I had it in CWM recovery. So try fully charging it, I have
also had better luck on a xp machine, then my win7 machine.
I had the same problem on .21 not unlocked nor rooted.
I did full wipe data after upgrading to .21 then connected as MTP and copied files successfully. Hope this help.
Sent from my HTC Desire HD using xda premium
not to put you off trying to use usb, i had the same issue transferring 5GB from the prime to PC.
i found using Total Commander 1.0 rc5 for Android with the network addon i could transfer it faster via wireless (only due to the poor performance i had with usb)
so just share the content and drag it across the wifi.
Total commander *www*.*ghisler*.*com/android.htm
Plugins *ghisler*.*com*/androidplugins/
(remove the *, i cant post links yet )
one thing you could try if you haven't is plug it into one of the ports on the back of your computer instead of the front/top/side, sometimes these ports are under powered.
I have this error when i'm trying copy file more than 4Gb to sd card formatted FAT32
might be silly to ask but when you connect did you make sure your on media transfer not the camera one?
This might be the reason. I hate it when this happens when I'm transferring files and I cant change or play with the tablet till its done. Its becoming more of a singletask device. I'm starting to lose faith in Asus tbh.
http://forum.xda-developers.com/showthread.php?t=1461583
Hi, can someone help. I have the S3, rooted, and tried yesterday to go into settings, more settings, nearby devices, file sharing. However all of the options including the `radio' button is greyed out?
Has anyone else come across this?
I thought it may have been kernel specific, I was using Franko's R14, so I re-flashed the standard build I9300XXBLG8 with the root maintained but still no joy?
Can anyone help?
Screen shot attached!
Thanks
Dave
dajola2007 said:
Hi, can someone help. I have the S3, rooted, and tried yesterday to go into settings, more settings, nearby devices, file sharing. However all of the options including the `radio' button is greyed out?
Has anyone else come across this?
I thought it may have been kernel specific, I was using Franko's R14, so I re-flashed the standard build I9300XXBLG8 with the root maintained but still no joy?
Can anyone help?
Screen shot attached!
Thanks
Dave
Click to expand...
Click to collapse
You might have already tried this but just keep taping on the file sharing switch, my phone was doing the same thing with all the buttons grayed out but i just taped that switch like 10 times and it ungreyed and started to let me turn it on and off.
Sorry if you have tried this already.
coopson said:
You might have already tried this but just keep taping on the file sharing switch, my phone was doing the same thing with all the buttons grayed out but i just taped that switch like 10 times and it ungreyed and started to let me turn it on and off.
Sorry if you have tried this already.
Click to expand...
Click to collapse
That worked for me, thanks!
Sent from my GT-I9300 using Tapatalk 2
Hi, thanks for the info. Have just tried that 20+ times and no response. If anyone else can help please let me know.
dajola2007 said:
Hi, thanks for the info. Have just tried that 20+ times and no response. If anyone else can help please let me know.
Click to expand...
Click to collapse
Thanks for the help, just found the answer in another thread, I had to goto settings/application manager/click the ALL tab, scrolled down to the `Nearby devices APP' and clicked Cleared Data, went back to settings/more settings/nearby devices and it worked. Thanks to whoever posted that!
Worked for me
I had the same problems, eventually fixed it by removing the micro sd card, clearing nearby devices data and restarting the phone. Once I confirmed everything was working, I reinserted the micro sd card and now everything works as it should. I hope this helps someone.
Didn't work for me. Only for the first time after deleting the data it worked, the on/off switch was enabled immediately. When I went to the menu for a second time, I had to wait for about 15 seconds, before the switch became enabled again.
foo said:
Didn't work for me. Only for the first time after deleting the data it worked, the on/off switch was enabled immediately. When I went to the menu for a second time, I had to wait for about 15 seconds, before the switch became enabled again.
Click to expand...
Click to collapse
Mines still borked too!
I've read that even doing a factory reset still doesn't sort it, maybe its an issue with firmware? I'll try deleting cache and dalvik cache in cwm to see if that helps.
. . to confirm clearing nearby devices works but only temporarily
edit / update:
well it seems clearing the cache and dalvik cache doesn't seem to do any good either, but I had some success.
Firstly I cleared nearby devices cache / data again (whilst I was in the vicinity of my wifi network with wifi turned on on the phone at the time, don't know whether this is important but it seemed to kick things into working for me at least)
The dnla settings became live again, but I noticed my wifi icon was gone even though wifi was turned on on the phone, so I toggled the wifi button and heypresto things started to happen! and was able to see my phone on the PS3 and share files etc.
After I switched off the phone and rebooted (with dnla left in the on position) the dnla app was greyed out again, however a quick trip to wifi settings to toggle on and off again (and also remove some 'remembered' wifi connections that I no longer use) meant the dnla share started working again no problem (and without clearing any near by devices data again).
Hope my experience gives some pointers to others out there to get theirs working!.
Edit 2:
Still getting a grey DNLA inactive screen, but by turning your wifi off and on, on your phone a few times (in range of your wifi network) it seems to jump DNLA into life . . . hope it helps
Edit 3:
Seems that going into advanced settings in wifi (go into wifi settings not just turning it on) and altering the wifi sleep policy seems to correct the issue, I toggled from 'never turn off' to 'turn off', then back on again, and DNLA app seems to work fine now . . ...
morg01 said:
Edit 3:
Seems that going into advanced settings in wifi (go into wifi settings not just turning it on) and altering the wifi sleep policy seems to correct the issue, I toggled from 'never turn off' to 'turn off', then back on again, and DNLA app seems to work fine now . . ...
Click to expand...
Click to collapse
i have tried all your recommendations through 3 edits and it does not seem to fix my dlna. i still cannot turn on file sharing without clearing data in applications manager. how do we tell samsung about this. this is the only problem ive been having with my phone so far.
I also wrote some work around here:
http://forum.xda-developers.com/showthread.php?p=30209238
It's of course not a solution but maybe it helps a bit.
solved problem
foo said:
I also wrote some work around here:
http://forum.xda-developers.com/showthread.php?p=30209238
It's of course not a solution but maybe it helps a bit.
Click to expand...
Click to collapse
open the window and wait 5-10 seconds and it starting then Disable content "music","images" and "videos" in the nearby devices settings, and tne next time it works fine!
I've been having this issue since day 1 of getting the phone, took it to store and they couldn't figure it out and said as it's not a fault they couldn't exchange it. For me it was a fault as the main reason I got the phone is to stream media to my TV and the blu ray in living room. Thanks to this thread I am now able to do this, tapped on some of the options several times until a pop up appeared and got it working.
Seem's like a odd bug which I hope Samsung update with the JB update.
Connect to your wireless router with your wifi
then toggle your wifi direct on
go in near by devices and wait until screen come to life (not geyed out)
don't touch the screen while waiting it doesn't help.
it can take a second or two or even a minute or so (keep the screen on by looking at it)
when it light up it's up and running.
DLNA greyed out
FYI:
I found the problem to be related to the number of files (multimedia in general so mp3, jpgs, mp4 etc) on your external SD card: if you have several thousands of pictures and mp3 files like I do on a 32GB or 64GB SD card, it is near impossible for this service to enumerate them without lagging(!). You can see for yourself by simply unmounting the external SD card (settings -> memory -> unmount SD card) and then entering the DLNA sharing: you will see the option turns white after a mere second and you can enable or disable the service rather quickly without problems. Even if you untick the sharing of Video, Images and Music, after mounting the SD card and re-enabling the DLNA sharing service, you will still see the option greyed out. It is trying to enumerate in any case all the MM files on your SD card but takes a hell of a long time before it finishes, becoming white again. Why it is so slow is up to the developers to find out as it shouldn't. I suspect there is a scanning bug somewhere in the enumeration process.
You can enable a debug option which will popup a window if an app is taking a long time to respond or is hanging so you can see what app is causing the problem. You'll see that even after you go back to the main screen once you have selected the DLNA sharing menu (which is greyed out), the phone is sluggish as it is scanning the SD card and after a couple of minutes the warning will popup allowing you to terminate the service or wait until it is finished. You can enable this option in the developer options page, last setting "show all ANR" (or NRA as mine is not in English). I suggest you all to keep this option always enabled as it will give you more insight on what apps are causing your phone to lag and are problematic.
This should be reported to the developers at Samsung or Google/Android as I'm certain it is not a major problem to be fixed.
My S3 has currently build BLH3.
As a side note, unfortunately my popcorn A-110 which has DLNA support, is no longer working with the S3 built in "share" button that pops up in the player (top left): it sees my popcorn but when I try to "export" the song clicking on the button, it just fails to playback. Similarly, when I enable the DLNA sharing, my A-110 sees my S3 but only see the images but it fails to show them. It doesn't even list the songs. This is a fimrware big in the A-110 though (it seems it only lists jpgs and avi files and not mp3 files). My LG P990 does however work with my A-110 correctly playing back songs (though the scanning function is not working) and images. I guess it's time I got a more recent popcorn though it'sa pity as mine work so well for over 3 years.
Anyhow, I hope this shed some light on the matter
Edit: sorry guys, I just read the post by foo - so this one's kind of a double :/
IceC00l said:
FYI:
I found the problem to be related to the number of files (multimedia in general so mp3, jpgs, mp4 etc) on your external SD card: if you have several thousands of pictures and mp3 files like I do on a 32GB or 64GB SD card, it is near impossible for this service to enumerate them without lagging(!). You can see for yourself by simply unmounting the external SD card (settings -> memory -> unmount SD card) and then entering the DLNA sharing: you will see the option turns white after a mere second and you can enable or disable the service rather quickly without problems. Even if you untick the sharing of Video, Images and Music, after mounting the SD card and re-enabling the DLNA sharing service, you will still see the option greyed out. It is trying to enumerate in any case all the MM files on your SD card but takes a hell of a long time before it finishes, becoming white again. Why it is so slow is up to the developers to find out as it shouldn't. I suspect there is a scanning bug somewhere in the enumeration process.
You can enable a debug option which will popup a window if an app is taking a long time to respond or is hanging so you can see what app is causing the problem. You'll see that even after you go back to the main screen once you have selected the DLNA sharing menu (which is greyed out), the phone is sluggish as it is scanning the SD card and after a couple of minutes the warning will popup allowing you to terminate the service or wait until it is finished. You can enable this option in the developer options page, last setting "show all ANR" (or NRA as mine is not in English). I suggest you all to keep this option always enabled as it will give you more insight on what apps are causing your phone to lag and are problematic. :/
Click to expand...
Click to collapse
Hi
Yes I think this is main part of the problem.
However I think this part of the problem is caused by a combination of the type of SD card and the mounting of the card.
I was using all the tricks mentioned above then I discovered what you did.
What seems to be causing the SD card problem is the mounting of the card it don’t seem to mount properly (even though the rest of the phone seems to operate fine). I simply unmounted removed card remounted repeated a few time. That seemed the get a more stable mount…..
On some phones I’ve found it necessary to remove SD card contents to a laptop and reformate the SD card in the phone. Again I reformatted the card 2 or 3 time for luck (not in laptop but in the phone). Put contents back on and the phones can now access the SD card without problem…
.
pspec1 said:
Hi
On some phones I’ve found it necessary to remove SD card contents to a laptop and reformate the SD card in the phone. Again I reformatted the card 2 or 3 time for luck (not in laptop but in the phone). Put contents back on and the phones can now access the SD card without problem…
.
Click to expand...
Click to collapse
Yes, I had formatted this SD card on my prior phone (LG P990) though I did not reformat it on this phone. I have had the problem you mention before on other flash devices and it appears the mere disposition of the files in the sdcard/ssd influences access times for certain files depending on where they are (all controllers now write files in random blocks to avoid cell deterioration). This all leads back to the diatribe about defragging or not flash / SSD devices. This really depends on the controller inside the flash device basically. In any case, simply defragging the SD card DOES help, and resolves the laggy access problems most of the time. I will do this on my Sandisk 32GB SD card (again) and see if access times improve and this lag problem improves.On a side note, writing the whole card with a certain hex pattern also helps the access times. I do this regularly on my SSD device on my laptop after I delete/defrag many files. If I don't, it starts lagging like hell after some time.
Cheers
Hi,
I'm having an issue getting my files off my Galaxy S9+... it has some weird storage problems.
I cannot move or modify any pictures (or anything) on the SD card. It works fine in Windows.
I plugged in a USB flash drive, it doesn't recognize it. It recognized the same USB drive just fine a few months ago.
I plugged in my phone to my desktop via USB, it only says charging, no option for storage. I enabled developer options and selected USB debugging, but it still isn't working.
I reinstalled the samsung galaxy s9+ driver twice.
I installed Smart Switch from Samsung. This all worked a few months ago, same cables, same Windows computer, same drivers (before I updated today).
I plugged it into my Macbook, which I have done a few months ago, with the same cables, and it isn't making a connection.
My phone is on the home screen, past the lock screen.
I reset the Media Storage and External Storage system applications. Cleared data, force stopped, restarted phone.
I booted my phone into safe mode.
Any ideas on how to get my pictures off this phone? I'd hate to put everything onto cloud storage, it would take weeks with the wifi at my apartment.
Fridder said:
Hi,
I'm having an issue getting my files off my Galaxy S9+... it has some weird storage problems.
I cannot move or modify any pictures (or anything) on the SD card. It works fine in Windows.
I plugged in a USB flash drive, it doesn't recognize it. It recognized the same USB drive just fine a few months ago.
I plugged in my phone to my desktop via USB, it only says charging, no option for storage. I enabled developer options and selected USB debugging, but it still isn't working.
I reinstalled the samsung galaxy s9+ driver twice.
I installed Smart Switch from Samsung. This all worked a few months ago, same cables, same Windows computer, same drivers (before I updated today).
I plugged it into my Macbook, which I have done a few months ago, with the same cables, and it isn't making a connection.
My phone is on the home screen, past the lock screen.
I reset the Media Storage and External Storage system applications. Cleared data, force stopped, restarted phone.
I booted my phone into safe mode.
Any ideas on how to get my pictures off this phone? I'd hate to put everything onto cloud storage, it would take weeks with the wifi at my apartment.
Click to expand...
Click to collapse
If your usb c is not working how are you charging the phone? If your using wireless charging, you might consider taking it to a shop, let them check it out and replace if necessary.. Other than that, the cloud is you only answer.
Try a new usb cable.
Put phone on charge and Bluetooth (or WiFi) the photos over to a pc, however long it takes.
Try a new sd card to transfer the photos to (what do you mean it works fine in Windows ?, the phones sd card socket or system is faulty ?)
Email the important photos to yourself before they're gone forever.
In the future do regular backups !
It's possible the data connections in the USB port are damaged and the power connections are still good. I use wireless charging to reduce wear on the USB port.
I use an app called CX File Explorer to transfer files to and from PC SMB shares. Files can be moved or copied using cut/copy and paste. A share must be available on the target PC. There may be some public shares already visible or they can be created. It uses wifi but is not limited by internet upload speeds so it should be faster than cloud storage provided the wifi signal from the router is good.
Thank you everybody for responding.
I ended up inserting the micro SD card into windows and "repairing" it with the standard windows tool which asks to scan and repair the drive for errors. I was then able to transfer files from the phone's internal storage to the micro SD card. I'm not sure why this suddenly worked, because the same exact strategy did not work when I tried it earlier.
Photos are safe. Thank you again to everybody who offered ideas.