Galaxy S6 Edge is Totally dead, Need Service Manual and Help - Galaxy S6 Edge Q&A, Help & Troubleshooting

Phone died suddenly, no charge indicator, black screen, can boot in safe or recovery mode. Disconnected and reconnected battery (3.2V) powered from external supply (3.5VDC); draws ~400mA and only the white LED comes on, nothing else. Appears to be hardware failure. Need to recover text data and note data on phone. Found service manual for the SM G925F version but different from the Sprint SPH G925 32 WTZ phone I have. Called Samsung they don't offer out of warranty repair or data recovery.... Have experience designing cell phone circuitry and have surface mount rework equipment but no documentation or knowledge of where the Text data, phone note pad memory and phone photo memory is stored. Can I simply swap the memory chip from the bad phone to a good phone? Any advice or guidance appreciated.

Most likely the power IC but there are several types of power ICs listed for the "Galaxy S6 Edge" MPB02, S2MPS15A0 and PMD9635. I'd like to have the new part before removing the shield that hides the bad part so can't read the number. Does anyone here know what the power IC is for the Sprint CDMA version of the Galaxy S6 Edge (SPH G925 32 WTZ )?

Hello All,
Please help, S6 Edge phone suddenly died and when I turn it on it's stuck on boot up where samsung logo is appearing and the samsung logo is overlapping like it's program was corrupted. Also, pink flashing light is appearing on the notification light (upper right). have held down Vol Up, Home Button and Power for 5 mins, and it still just shows that same screen above. I then press Vol Down, Home Button and Power for apporx 10 seconds and cant get into download mode . Please advise if this is hardware or software issue and if possible the first action I will do. Will be very grateful for your kind response.
Thank you so much.

Related

[Q] Black screen Samsung Galaxy SII

Hello everyone, I have a problem - after turning on afters some time passes (when an hour later, when two or three hours) the display shows a black screen with Samsung galaxy SII GT-I9100 (like the one when loading), and it may last forever, but that does not disappears. Helps or pulling out the battery, or pressing and holding the power button to force shutdown the phone. After all, when I turn it back on, that problem repeats. Who can help me with that, what to do guys? I'm new to these devices, want to learn more, but the problem is completely overshadows using the telephone!
Your phone is turning off .
|Are you sure you are not pressing the off button .
Its worth backing up data booting to recovery and factory reset .
jje
JJEgan, thanks for reply, so you think that is a software problem, not a hardware? It would be very good, cuz i thought that's hardware.

Does not boot after buyer returned

Hi,
I sold my old Samsung Galaxy sII on ebay under mint conditions. The idiot seller returned it after 2 weeks with appalling damages. No clue how he dropped it to have gotten it so banged up to the point of the phone not being able to boot.
I tried booting it into recovery (volume up + power) but all it does is freeze on the initial splash screen (photo attached). Phone does not boot at all. When charging, it also just freezes on the battery icon shown on screen with no activity on the circle shown.
Any ideas on what I can do to repair it?
Try to boot in download and flash a stock firmware, if the problem persist try reconnect all the flat connectors on the logic board.

Galaxy S6 Edge Problems

Hi, I recently received an S6 edge from a friend, it was "broken"
When you plug it in to charge, all that shows is a static screen, which alternates between static and black, all the while with a blue notification led.
The phone does not respond to any button commands, except to turn black and then back to static
I do not know what model phone this is, i only know that it is from verizon and has 64gb.
The reason I don't know more is because it does not show up on a pc when connected through usb
The static screen continues, until the battery drains fully
My question is, it shows signs of being bricked, along with a possible digitizer problem, thing is this phone is fully stock, and has never been tampered with in any way.
Any ideas?, thanks
edit: could be battery related too, charged it the whole day, lasted two hours before it died
The only thing i can say is that the phone model is probable G935V as it's from Verizon, and it's hard bricked, you need to make a hardware check on it to know the exact problem.
Edit: it could also be the power IC, i had seen nearly dead phones before, and they just needed the power IC to be changed.

S6 - Bricked - Black screen and Solid White LED

Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
nclsamy310 said:
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
Click to expand...
Click to collapse
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
callumbr1 said:
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
Click to expand...
Click to collapse
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
nclsamy310 said:
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
Click to expand...
Click to collapse
So vol down + home + power will not get you to download mode?
How about recovery? Vol up + home + power?
This happened to me before and the way i got out of it was hold only vol down + power as soon as the screen went off completely (no led lit) switch to download mode combo.
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
Keep me posted
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
reminds me of the bad emmc memory like the note 4s had.
some times completly letting the battery drain can fix it being "stuck". then recharge for 20 min or so then trying to turn on.
if u plug it into pc does it reconize anything in device manager
even unknown device or descriptor failed anythiing at all?
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
nclsamy310 said:
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
Click to expand...
Click to collapse
you can thank sammy for no ext sd card for that one or more than likely pics would be on sd
now one last sollution is to try buying a cheap battery my note 5 had a issue it shut of one day and wouldnt do nothing i understand ures was blinkik and trying at least
so its a leap but last resort
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Same here
I have the same symptoms. When I hild the vol up+home+pwr I get a green let for 1/2 sec then white. No other combinations do a thing. I swapped the battery for a new one. No luck.
Mine started a few days ago. The phone was 50% charge and i plugged it in for two hours. Came back and it had a solid red led. After a few hours the red light went off. It was then 100% unresponsive. I then took it apart and disconnected the battery. When I reconnected it, it started to do the white let thing described above
athcliath said:
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Click to expand...
Click to collapse
I have one that behaves exactly the same I changed the battery and didn't make any difference. my next step is to replace power management chip. I'll let you know.
Any luck on this?
Mine has been like this for a couple months, kind of gave up on it, but decided to give it a go again!
Same problem here, just happend after switching the battery. Anyone have solved this?
I found a kinda solution, plug your charger in and charge past 30% then unplug charger. then use just vol down and power button for 7-10 seconds, after 7-10 seconds just release the power button while still holding vol down button until you see samsung logo, you can tell if you did it wrong by the solid led being back on, repeat until success, once you have it on do NOT press the power button or it will RESET back to solid led/black screen.
I have the same problem with my s6 active and similar story to dbeeheim. Has anyone fixed this? And can anyone confirm that enzo13's solution works?
Much thanks in advance!!
i have same problem!
Suddenly my S6 dead, battery was ~80%, no charge
yesterday i try to change battery, after that if push power button, LED small light comes but in white with purple, then stuck. (it's small Notifications LED)
and i chnge the screen, but no more than white/prople LED.
(no any thing on screen, always black..)
what is the problem?
i think it's battery because it last month didn't work good, and it's old 3years battery.. but no idea..
Hello guys my Samsung S6 sm-g920f has the solid white led and black screen. Really no fixes?
thank you
Same issue
I have the exact same issue. My Galaxy S6 Edge (G925F) suddenly died and won't get past the 'Galaxy S6 Edge Powered by Android' screen.
I am unable to reach the recovery options. I've tried flashing two different stock ROMs with Odin which succeed but without successfully turning on my phone. I've also tried flashing TWRP with success in Odin but it won't get past the 'Powered by Android' screen before turning off after +-4 seconds. The white LED is on even when the screen is black.
Just had this same issue, my battery died and I forgot to charge my phone overnight, woke up and it would not turn on, black screen. I did manage to replace the battery and do several diagnostic tests on it. My battery was receiving about half the power output it should be (this is normal it's a 4.5yo phone) and when I replaced the battery with a new one, it did not turn on. With wireless charging I can tell I am receiving a charge and with standard I can not. The screen does not indicate it is charging with either method but my wireless charging pad lights up indicating my phone is being charged. I think it may be the processor or screen itself. This really sucks because I lost all my data on my phone and data recovery can be over $500

S6 Edge stuck white LED

Hi, 2 weeks ago I plugged a faulty charger into the phone (while off) and after that it did not turn on anymore, no LED, no recovery, no download mode. It did not charge too. I thought it was a battery problem, I replaced it with a new one and now when I push the power key I have a stable white LED (it turns on some seconds later than normally), a black screen and CPU is overheating a lot (it's hot in a minute only) . I tried to boot it in recovery mode and download mode again, with no different result.
I think some components damaged when I plugged the faulty charger, and now the phone is not able to boot anymore.
Do you agree? Any idea? Any suggestions?
Thank you
Or you can try with this dr.fone - Repair for Samsung Galaxy Android phones, fix the 'Black screen of death', 'Stuck in boot loop' and more.
https://youtu.be/zXSHe3oorIM

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