Bootloop happens to all devices? - LG V10 Q&A, Help & Troubleshooting

I bought this phone 3 moths ago, I just want to know if the bootloop problem affect to all devices and models. Maybe someone could tell me an approximate. Thanks. I don't want to sell it.

I would say yes, but mine hasn't bootlooped yet. hopefully it will survive until the nogaut update. I just recommend keeping the device cool and not letting it heat up too much.

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On my 5th Atrix and still having problems... HELP!

I searched signal loss, and dropped signal but could not find a thread that matched my problem. I have found some people with similar problems through google search but I haven't seen any fixes.
Here we go...
I got my first atrix BRAND NEW in July. It ran perfect! Updated to GB, factory reset it and everything was working great. Couple weeks later it started doing random restarts. It got to the point where it would lock up at the M logo for 10-20 min or sometimes even constantly so I would have to pull the battery. It got so bad that I had to take it in for warranty. I had this phone for over a month with NO signal problems what so ever.
I get the 1st remanufactured Atrix and it is dropping signal left and right. I called up ATT and jumped through their hoops, turned it off, let them mess with it, factory reset it and NOTHING. Still had the same problem, would go from 3 bars to 4 bars then it will drop signal and the red circle will show up. probably happens about 5 times per minute.
They tell me to take it back, so I oblige. I go up to the warranty center and they give me a new sim card and say that should fix it.... NOPE, Still doing the same exact thing so I take it back up there again. The give me another(#2) remanufactured phone. I finish the setup and guess what... Still have a worthless signal and it is dropping out a lot.
For reference, signals on the first two replacement atrix's are running anywhere from 84dbm up to 120dbm and hangs most of the time around 96dbm.
I am now on my FOURTH remanufactured Atrix(5th overall) and still having the same problem. ATT are being total douche nozzles as they will not release me from my contract. I have spent over 30 hours dealing with them on this problem thus far and I am getting extremely tired of it.
Just for reference, my Wife has an I4 and she is not experiencing any of these problems. I also travel a lot and I experience the same problem in Dallas(home), Midlothian(hour south of Dallas), Washington DC, Tennessee, Virginia and Maryland among other places. I am pretty sure this is a software glitch since it happens wherever I am.
I have a home office and work from home. I told ATT that if this was happening with my original BRAND NEW Atrix that I would have taken it back in a heartbeat. There is not a chance I would deal with losing data and dropping signal for over a month with a brand new phone.
So, my question I guess is this. If this is a software problem, would it be best to try and root and see if that fixes it? Or will that not change a problem like this. The remanufactured phones came with 2.3 installed while my first one had 2.2 and I had to upgrade it myself. Is there a way I can remove 2.3 from this phone and reinstall it to see if that fixes it? I am completely open to suggestions as I have run out of options.
I know exactly what you mean. I also had 3-4 *new* atrixs right from att. (Around late July) Every time instead of addressing the problems, they just gave me a new device. Eventually I decided to root and unlock my bootloader. BEST decision that I could have made. As soon as I installed a different ROM it was as if I had a new device. I was about to exchange it for a different device and now I'm really glad that I didn't. For the signal issues I would try flashing a new radio to see if that helps at all.
Sent from my MB860 using XDA App
My first atrix was like that and it was a refurbished one. On my 2nd, it is completely fine. I think you should tell them to send you NEW atrix instead of a refurb.
that sounds like really terrible luck. i a agree, i think it would help a lot if you rooted your phone and installed some custom rom. although there may be truth with what Semseddin and might actually still be something awry with the refurbs
Semseddin said:
My first atrix was like that and it was a refurbished one. On my 2nd, it is completely fine. I think you should tell them to send you NEW atrix instead of a refurb.
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xmrgamerx said:
that sounds like really terrible luck. i a agree, i think it would help a lot if you rooted your phone and installed some custom rom. although there may be truth with what Semseddin and might actually still be something awry with the refurbs
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Unfortunately I have tried to get them to send me a new phone but they will not do it. I tried several times, even talked to the managers about it and nothing.
What is ridiculous is that when my first phone crashed I was only like 14 days past the return period where I could have received a NEW Atrix. I tried explaining this too them and they would not do anything to help me. I have been with Cingular/ATT for over 10 years and they obviously didn't care.
I think i will just try a new rom and see how that goes.
Hmm..well if you've absolutely made up ur mind on rooting ur phone and installing custom roms then i would recommend u to use the DarkSide ROM since it seems to have most of the fixes u need (including the signal loss..See ChangeLog for more)
Also, if u've already tried Randomverll's idea of flashing a new radio and still it didn't help, it may be a hardware problem..anyway try flashing a new rom and see

[Q] [SGP 4.2] Random Shut Down

I've had the SGP 4.2 since August (North American version) and have become very fond of it. Although I've followed most of the dev areas, I have never rooted or installed any recovery, custom roms, etc...so it's on the stock Android 2.3.6 with 2.6.35.7 kernel and build number GINGERBREAD.UELD3. I have only installed things from the play store and amazon app store.
Sometime in the past week it has started shutting down randomly. Most times I notice when picking it up after hours of standby and it's fully off and need to boot up. A few times it has happened while in use - it just turns off. The battery level doesn't seem to matter, it can happen at 99%, 5%, and anywhere between.
Is there any way to tell if this is a hardware problem vs a software problem? Any other thoughts? I've not seen this problem in other threads, or at least not when running everything stock.
maybe a hardware issue.
see if samsung will fix/replace it
imgthat said:
I've had the SGP 4.2 since August (North American version) and have become very fond of it. Although I've followed most of the dev areas, I have never rooted or installed any recovery, custom roms, etc...so it's on the stock Android 2.3.6 with 2.6.35.7 kernel and build number GINGERBREAD.UELD3. I have only installed things from the play store and amazon app store.
Sometime in the past week it has started shutting down randomly. Most times I notice when picking it up after hours of standby and it's fully off and need to boot up. A few times it has happened while in use - it just turns off. The battery level doesn't seem to matter, it can happen at 99%, 5%, and anywhere between.
Is there any way to tell if this is a hardware problem vs a software problem? Any other thoughts? I've not seen this problem in other threads, or at least not when running everything stock.
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that was happening to me too. i just bought mine from best buy about 1.5 months ago. everything was fine, mine also wasnt ever rooted or flashed anything - just oem with playstore apps. then every now and then after about a month of having it, it would turn off and on by itself (only if it was idle though, without me touching it) its never happend to me while i was messin around with it. and then it started freezin up on me and gettin really laggy at times with certain programs but it was random and i couldnt reproduce it to try and pinpoint the program that was causing it. but then i read up on rooting it and the benefits of root and cwm and backingup everything and roms and since then, everythings perfect. better than new as a matter of fact. so in my opinion, you owe it to yourself to root your device so you can make changes to your lil buddy. i made sure i learned all about rooting and flashing and backups etc first though so i can do it safely. i mean, cmon i dont know about you but i paid alot of money for mine which is why i owed it to myself to 'safely' release the full potential of my device. :cyclops:
Totally agree that I want to start to release the full potential, thats' whay I've been poking aorund here for months (and tinering with my Acer tablet is getting old). My hesitation to start down that path is if there's a hardware issue I don't want to compound the inevitable probelms and end up with an out of warranty bricked device
Maybe I'll see what Samsung says. Like the previous poster - i can't directly replicate the issue so perhaps they won't replace, I'll see and update this post accordingly.
imgthat said:
Totally agree that I want to start to release the full potential, thats' whay I've been poking aorund here for months (and tinering with my Acer tablet is getting old). My hesitation to start down that path is if there's a hardware issue I don't want to compound the inevitable probelms and end up with an out of warranty bricked device
Maybe I'll see what Samsung says. Like the previous poster - i can't directly replicate the issue so perhaps they won't replace, I'll see and update this post accordingly.
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well one of the good things bout this forum is that it explains how to un-brick our devices if it happens. it was kind of intimidating at first for me too as this is the first android ive ever rooted and flashed diff roms. but as long as you make backups thru titanium and also a nand backup thru cwm and then use roms and kernals specifically made for your device that have been tried and tested and retried....then you really have nothing to worry about. and i also read somewhere that if you flash it yourself and somehow manage to brick your device, you can flash everything back to stock so your warranty wont be voided anymore - i could be wrong but im almost positive ive read that somewhere.

Should i be concerned with the bootloop issue or its not that serious ?

Good day everybody i was going to grab an lg v10 yesterday but once i read about the boot loop issue i stepped back and now i cant really decide if this is a serious major issue that affected a large sum of devices or just few unlucky ones .. here i have no warranty so ill be burned if i got hit by one of those defected units .. also there aint any info about if there was a specific batch thats was defected or a production date thats related to the issue .. so is this a serious issue to be considered like in the g4 or it was just few defected units ? How serious is it ? Is it a pandemic ? I really wish its not as its been weeks im comparing and i finally settled fully on the v10 as it seems the complete package ..
There have been a couple of threads lately with this question. So I can only repeat what I wrote there.
I have a V10 (H960A) for a couple of months now and never had any bootloops. I'm very happy with this phone. It's fast and reliable, only the battery could have larger capacity.
Same here. I m using H901 (oct 2015 manufacturing) and so far it is working fine without any issue.
When you search on google the amounts of people complaining about this issue is seriously scary .. also there aint any pattern .. people from all over the world and from different regions are reporting .. the one common thing is that it does not show up early most people reported it after few months of usage ...
This thread alone is terryfing ..
https://m.reddit.com/r/lgv10/comments/4yao1s/v10_bootloop_please_report_in_this_sticky_thread/
Its a pandemic i think so .. this is definitely not a bad luck .. this is a clear manufacturing defect ...
Mine bootlooped...I've only had my replacement for a couple weeks. I think the problem is pretty widespread.
Sent from my VS990 using Tapatalk
Thanks for opening my eyes ... I think now im gonna head towards the 6p although i really wanted the v10 because of the dac but its just too much risk ..
Lg didnt even care to achnowleadge such defect which only causes more disrespect from my side at least ... Samsung screwed up but they payed for it bravely ... Lg is no longer a trusted manufacturer for me ...
I've had mine 10 months and no boot loop issue. People with negative results tend to out represent the ones with no problems.
For example, not many people would come here to say how great their phone is but many would come here with compliants and issues because that is generally what this forum deals with.
I think the issue is overblown myself.
Further I use battery drainers which makes the phone pretty hot and I haven't run into an issue.
Sent from my LG-H901 using XDA-Developers mobile app
No, I love the V10 but this is a real issue. I think your phone is just a little older than mine was but not much. It hasn't happened yet but it still may...
Sent from my VS990 using Tapatalk
I'm sure most have read many of the horrible bootloop stories about the v10 by now but I want to still try & save anyone out there from possibly getting this horrible phone! My bf & I both got the LGv10 & we have both had the dreaded bootloop. So anyone that has a v10 better have all of their information backed up!!! It comes out of no where without any type of warning at all & after it goes into bootloop there is no return. I have read multiple threads on freezing & baking the motherboard of the phone to revive it long enough to backup data so i will be testing these methods over the weekend & i am going to cry myself a river if i can't revive it long enough to backup my pictures :crying:
Before the bootloop issue, i enjoyed everything about the phone except for the 2 hour battery life which kind of killed all positive features of the phone as this was a huge struggle the entire year i owned the v10. The battery seemed fine for maybe 3 months into use, but then took a cliff dive & wouldn't hold a charge worth a crap from there on after. It also would get hot during phone calls & while on the charger. It was practically impossible to not use this phone while on the charger sometimes because it's life span was so short. Phone games rapidly drained battery & videos as well. The screen started freezing up semi-often where the screen had to be turned off for a minute & then back on to work again & sometimes it had to be powered off completely to undo this. I wish i could speak better of this phone but nope, i can't. I would understand if these issues had started happening after 2 years of owning the device but after a few months, there is no excuse coming from someone who babied their phone & never dropped it. I hope this helps some people

Camera crashes, fingerprint does not work and battery drains way too fast

Hey folks,
I've been having few issues with my phone since i bought it brand new the day it released in Germany (I am not german however, haha) - sometimes it would be slow, it would overheat and apps would be crashing because of that.
In november last year, I decided to try and solve that headache (honestly not worthy of the premium price I paid for it when it was new) by unlocking the bootloader and flashing a different kernel (not sure which one now). All seemed well for a few days, but them the fingerprint scanner stopped working (hardware not found), camera would freeze the phone for about a minute before restarting the whole UI, the battery would drain at a stupidly high rate (1 hour screen on time would leave me with 50 % battery in the afternoon, and I am not even doing anything system heavy) and the bluetooth was as buggy as before (the notorious terrible range of it). :crying:
So i figured the kernel was at fault and decided to flash stock firmware from Sony. I tried 3 different stock firmwares and oh my god, It's still there. I think unlocking the bootloader has inflicted all this. Does anyone have any suggestions as to what I could do to get rid of atleast the fingerprint and camera problems? I am almost certain I will replace the phone soon for something else, but for the sake of trying to fix what was wrong from the factory and for the fact I might want to sell the phone, I want to make it work. I don't think returning it to the store for a replacement would work, since I managed to crack the back glass at one point last year and they'll just refuse it for mechanical damage ...
Thanks for any suggestions. Phone's not rooted, I could not figure out a reasonable way on how to do it, I am not very skilled in this regard, even though I had rooted my 2 previous Nexus phones (speaking of which, I miss my Nexus 4, but no 4G and bad battery made me change to Sony).
Aaaaanyway, I updated to 7.0 Nougat from one of our nation's carriers and so far so good. Will keep you posted, especially if things go south again. :cyclops:

does EVERY v10 bootloop?

Just curious. Has every single v10 suffered from the dreaded bootloop or are some still functioning?
nope, new ones were fixed. Mine is year old 960a and never had bootloop
klemen241 said:
nope, new ones were fixed. Mine is year old 960a and never had bootloop
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you cannot say it will not brick, its newer for sure like mine (March 2016) but its a SoC problem in the solder so, if you get your phone on the floor too many times or do no take care of them in hard situations it may brick, i think its the fragile solder underneath the SoC wich cause the bootloops too.
Hope it didnt brick yours and mine, i have it since July 2016 and until now is working like a charm! Only "problem" i have is the screen bleeding from second screen to the first is getting worse but not so much of a deal.
Its a 50/50 reply, since we arent sure if newer versions are going to brick or get into bootlooop's.
- I want to keep this phone for at least more 3 years so...it better dont brick on my hands!
I appreciate the input guys

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