Related
Hi I got a Brand new Samsung Galaxy Mini 2, great device, everything is perfect only problem I got is that when I'm in Google Play and want to look at the screenshots of an app, and swipe between them the device freezes, then vibrates and sends me back to Google Play, sometimes it gives me an error message, I have done like 3 factory resets but it doesn't fix it, any recommendations?
Thank You
Someone?
What version of Google Play are you on ? Have you tried Re-loading Google Play ?
prboy1969 said:
What version of Google Play are you on ? Have you tried Re-loading Google Play ?
Click to expand...
Click to collapse
I'm on the latest, which is 3.9.16. I have noticed that if the screenshots on google play are in landscape, there is no problem switching between them (eg. Nova), and if I hold the device sideways, I can switch between the screens even if they are portrait screenshots with no problem, wondering if there es a problem with the screen size, everything in any other app is perfect, I tried viewing pictures on the IMDB app and works perfect is just when clicking the images on google play.
thanks.
OK, the problem is related to google play 3.9.16, I know because in manage applicationd I uninstalled google play updates so it went to a previous version, and it works perfect, the problem is that it updates by itself back to 3.9.16 and the problem comes back. any ideas? maybe a way to stop it from updating?
Thanks
Tommyvi said:
OK, the problem is related to google play 3.9.16, I know because in manage applicationd I uninstalled google play updates so it went to a previous version, and it works perfect, the problem is that it updates by itself back to 3.9.16 and the problem comes back. any ideas? maybe a way to stop it from updating?
Thanks
Click to expand...
Click to collapse
You can use Titanium Backup to keep it form Updating. Or you can go into Menu - Settings - Applications - Manage applications - Market Updater. Then Force Stop it from there. But I think you might also just want to try the latest version of the Play Store. You can find it v3.9.17 HERE. The article has the Download links, and info on what's new.
I am having some issues with Google Play giving error 927 when updating/downloading apps.
This happens both on wifi and cellular.
Both on my Note 2 on Sammy rom and Desire on 4.2.2.
Is there anything I can do?
Sent from my GT-N7100 using Tapatalk 2
I have faced a similar problem long back.. I have done the below steps to recover..
Uninstall updates for Playstore
Clear data for Downlaod manager
Keep the phone connected to internet and reboot
after reboot wait for couple of minutes so that Playstore update will be installed properly.. Then try updating your apps..
I've tried everything
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
jab476 said:
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
Click to expand...
Click to collapse
Change your google password and all should work again.
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
I'm actually having this same exact problem on my Note 3. I tried changing my Google password, but continue to have problems. I pulled a logcat and posted it here in case anyone can interpret it.
https://drive.google.com/#folders/0B...2lZdG1YM1Y3X28
What version of the play store are you running? Also, do you have the background restricted for the play store?
Try the newest Play Store if yours is not up to date. I remember the issue in my S4 and newest version solved it after wiping data and install update.
http://www.androidpolice.com/2013/1...-play-store-activity-iap-indicators-and-more/
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
RevelationOmega said:
What version of the play store are you running? Also, do you have the background restricted for the play store?
Click to expand...
Click to collapse
I have version 4.5.10. I'm not sure how to check for the background restriction.
mightykc said:
I have version 4.5.10. I'm not sure how to check for the background restriction.
Click to expand...
Click to collapse
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
RevelationOmega said:
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
Click to expand...
Click to collapse
Ok I checked and background data is not restricted, and I have the latest play store version.
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
paulove said:
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
---------- Post added at 03:19 AM ---------- Previous post was at 02:43 AM ----------
mightykc said:
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
Click to expand...
Click to collapse
and I found another thread with the same issue so it is starting to affect other people:
http://forum.xda-developers.com/showthread.php?t=2627114
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
paulove said:
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
Click to expand...
Click to collapse
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
mightykc said:
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
Click to expand...
Click to collapse
How are the Play store on the web working for you when signed in with the account you are having issues with. For me I have trouble loading in anything @all. Especially the top list, and my purchases.
I believe there are issues with older accounts that did not get updated/patched with new settings after ICS update, or the 3.0+ update of their store when it became Play Store and not Android market. When I use my other account all is ok, but there I have no purchased apps.
If you want you can find the 2.3.6 version of Market and replace the Play store and you will find that all issues are gone. Now I use Legazy Play store witch can be used together with normal play. Just need to push it to system/apps on 4.3 or system/priv-apps on 4.4.
Use all this advise at own risk.
Sent from my iPad using Tapatalk HD
Anyone have any luck with this/ age of Gmail accounts?
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
ReschDMD said:
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
Click to expand...
Click to collapse
Ask to get your case transferred to apps division. There I got real help. They are really good. And have helped me a lot.
There are two possible methods to solve error 927 on android:
Method 1:
Go to settings>>”All”>>Select “Google Play Store”
Now Force Stop>>Clear Data>>Clear Cache
Now again try downloading or updating the app
If the above didn’t work, go to settings>>”All”>>Select “Google Play Store”>>Uninstall Updates
Again, from “All”>> Select “Download Manager”>>Clear Data and Cache
Rerun Google Play Store and install/update your app or game
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
How to Fix Error 927 in Android
Free Some Space on your device
Clear data and cache files of Google Play Store
Stop or Uninstall Google Play Store (Updates)
Add New Gmail Account
Hope it helped you....
Try the methods below
Free some space on your device
Clear data and cache in Google Play Store
Add new Google account
Uninstall updates of Google Play store
It is the most annoying issue facing by many Android users, that occurs when you download or update any games and apps from the Google play store. But for me, this error solved by the just clear cache.
Got my mate 10 pro with vodafone on Friday. Love the phone. Amazing camera and got a great deal.
Problem is the play store! It stops opening and the only way to fix this is to clear the data on the google play store & google play services.
Is this a known problem? Do I need to wait for an update or should i factory restart. Once it works again after the data is cleared after a very short while it stops opening again. Pressing on the icon simply does nothing.
Sukh88 said:
Problem is the play store! It stops opening and the only way to fix this is to clear the data on the google play store & google play services.
Click to expand...
Click to collapse
Hi, this seems to be an individual issue as my Mate 10 Pro works in the Play Store with no problems. Factory reset may be helpful.
Sukh88 said:
Got my mate 10 pro with vodafone on Friday. Love the phone. Amazing camera and got a great deal.
Problem is the play store! It stops opening and the only way to fix this is to clear the data on the google play store & google play services.
Is this a known problem? Do I need to wait for an update or should i factory restart. Once it works again after the data is cleared after a very short while it stops opening again. Pressing on the icon simply does nothing.
Click to expand...
Click to collapse
try close all wifi and cell data .. then force close the google play store then clear cash and data then disable so it will ask you to reset to old version press yes .
then also do it with google play services .
after that remove your google account email for google , then open the store and re put your google email and i think it will work fine
ended up doing a full reset which was not really fun but hey it worked..
Quote:
Originally Posted by DNFDD
I think I might have solved this issue myself and it might be useful information for others:
In the battery-section of the settings, there is an option to control if an app can auto-start, be started from a different app and is allowed to keep running in the background. Either you allow the phone to control this automatically, or you can do it manually: the latter possibility is the one I turned on as I wanted to have the control over the apps. Apparently, this was a bad choice as it stopped the apps from getting the information from the internet?
After I switched it back to completely automatic, all apps were working normally again. This is something that Huawei should address as I don't believe this should happen .
This fixed the issue for me.
Thanks!
pinattila said:
Quote:
Originally Posted by DNFDD
I think I might have solved this issue myself and it might be useful information for others:
In the battery-section of the settings, there is an option to control if an app can auto-start, be started from a different app and is allowed to keep running in the background. Either you allow the phone to control this automatically, or you can do it manually: the latter possibility is the one I turned on as I wanted to have the control over the apps. Apparently, this was a bad choice as it stopped the apps from getting the information from the internet?
After I switched it back to completely automatic, all apps were working normally again. This is something that Huawei should address as I don't believe this should happen .
This fixed the issue for me.
Thanks!
Click to expand...
Click to collapse
Yeah. I set Gmail to manual and it stopped receiving emails. Which is weird as it should do the exact same things if you enable all in manual. Switching to manual fixed it.
And another issue is Last pass, it gets killed after a while if Launch is set to auto. I set it to manual and its been kept alive for the whole day.
Hi. has given me a familiar one redmi note 2 which gets too hot on the upper back, and works very slow opening apps and in any action. I installed a global rom fastboot and it works just as slow. I've passed Antutu and it gives me 54,000 points, which makes me doubt if it's a software or hardware problem. What do you think about it?
I have the same problem from Yesterday with redmi note 2 prime
I flash so many roms and the slowliness happend only after gapps install o trying to run google apps.
Today i have the same problem. Its propably bug from google play because i cant open it.
It's google play services bug, find way to reset data of it and get it back to old version, install latest google play store from apk, add your google account back(should be all gone after resting services data) and after google services updates it should be fine. That's more or less how i did it.
Edit: For friend that's also using this old guy it fixed itself after letting phone stay and sync for about 20 minutes.
gumbi86 said:
It's google play services bug, find way to reset data of it and get it back to old version, install latest google play store from apk, add your google account back(should be all gone after resting services data) and after google services updates it should be fine. That's more or less how i did it.
Edit: For friend that's also using this old guy it fixed itself after letting phone stay and sync for about 20 minutes.
Click to expand...
Click to collapse
It happened by itself. Patience is needed and external cooler is an option to reduce the heat.
Thank you!
gumbi86 said:
It's google play services bug, find way to reset data of it and get it back to old version, install latest google play store from apk, add your google account back(should be all gone after resting services data) and after google services updates it should be fine. That's more or less how i did it.
Edit: For friend that's also using this old guy it fixed itself after letting phone stay and sync for about 20 minutes.
Click to expand...
Click to collapse
Thanks for answering. I have the last global rom. It does not let me uninstall play store. How can I uninstall it? And what version should I install and where do I download it from?
Same problem here. After factory reset there is no problem but after I update Google Play Services problems are back. Endless sync, not working Google Play store (stays blank and not showing any apps), Chrome not loading pages, huge battery drain on google play services. Nothing helps for me. Did you guys managed to get normal working phone?
This problem seems to affect only mobile phones with mediatek processor and not just xiaomi, also to other brands.
I have left the phone whole night syncing. Did not help at all...
Keeps forever in notifications: Current syncing item: Google Play services.
thrillseeker said:
I have left the phone whole night syncing. Did not help at all...
Keeps forever in notifications: Current syncing item: Google Play services.
Click to expand...
Click to collapse
Go to Installed apps find Google Play Store and Uninstall updates, then let it sync. It should work that way.
Someone actually found a solution to this issue:
1. Go to Phone Settings
2. Next Accounts
3. Choose Google
4. Then click Manage your Google Account
5. There will be a white screen - here at this step we just wait until the screen comes to life (about 5-10 minutes)
6. Enjoy!
Here's the source: https://support.google.com/googleplay/forum/AAAA8CVOtD8gDLDqOY20DM/?hl=en
josemmo said:
Someone actually found a solution to this issue:
1. Go to Phone Settings
2. Next Accounts
3. Choose Google
4. Then click Manage your Google Account
5. There will be a white screen - here at this step we just wait until the screen comes to life (about 5-10 minutes)
6. Enjoy!
Here's the source: https://support.google.com/googleplay/forum/AAAA8CVOtD8gDLDqOY20DM/?hl=en
Click to expand...
Click to collapse
Thanks! This works!!
!....Solved.....!
WOW.....It totally worked for me. Thank you very much.
How?
I think I am just being dumb, but I cannot find this in the settings. I am on MIUI 9. Where did you find this?
Yes this works, big thanks!!! But on the new update of Google play services from yesterday I got the same bug. So we will need to do this every time when there is update for Google play services
I just realized with the new play store apk, using the search bar again when you have previously searched will crash the app (the search field is populated)
play store version 25.5.27-21
uninstalling the updates to roll back to the default version doesnt have this issue, but the play store app will update itself again back to the latest
anyone has a fix?
calvinfoo said:
I just realized with the new play store apk, using the search bar again when you have previously searched will crash the app (the search field is populated
Click to expand...
Click to collapse
Every. Single. Time. It is frustrating.
yep_nexus said:
Every. Single. Time. It is frustrating.
Click to expand...
Click to collapse
i thought it was a corrupted system issue but turns out its not
For anyone who sees this, I have already tried a few things with NO solution (except downgrading play store version)
FYI these do not work:
-Clearing play store data
-Factory Reset
-Flashing stock V600TM20f KDZ
-Downgrading Webview, chrome and Play services
calvinfoo said:
i thought it was a corrupted system issue but turns out its not
For anyone who sees this, I have already tried a few things with NO solution (except downgrading play store version)
FYI these do not work:
-Clearing play store data
-Factory Reset
-Flashing stock V600TM20f KDZ
-Downgrading Webview, chrome and Play services
Click to expand...
Click to collapse
During the first two weeks it was driving me mad. But now that my phone's mostly setup, I've learned to live with it.