I just been given a new Lg G5 H850 Uk sim free from work.
When I first ran the phone I had to do about 4 updates, which is now at Nov 16 and no more updates available?
I have tried over the air and Lg bridge, surely there must be a newer update than this with all the security updates Google has sent out?
My Moto Z was up to March 17 with updates.
Is this what to expect of LG?
kedge said:
I just been given a new Lg G5 H850 Uk sim free from work.
When I first ran the phone I had to do about 4 updates, which is now at Nov 16 and no more updates available?
I have tried over the air and Lg bridge, surely there must be a newer update than this with all the security updates Google has sent out?
My Moto Z was up to March 17 with updates.
Is this what to expect of LG?
Click to expand...
Click to collapse
I spoke to LG support and they said there's no need for security updates. Took 2 hours of web chat to get a phone call to tell me the same thing.
Very odd, no need for security updates???
kedge said:
Very odd, no need for security updates???
Click to expand...
Click to collapse
Yup that was the official response I got from LG too. They basically either have no idea what LG ever plan to release or don't want anyone to know ?.
There are new KDZs just recently released though ?. Search around and you will find what you are looking for ?.
kedge said:
Very odd, no need for security updates???
Click to expand...
Click to collapse
Yeah, I had a 1 chat with their web chat support who escalated and had a supervisor call me to say the same thing. I asked if he can assure me that my phone was safe from exploits since Nov2016 till now. He obviously couldn't so he took my IMEI to work out my model (god knows why) and then took my details to find out when the update is coming.
Suffice to say I don't expect any answers this side of the century.
Reply I just received from LG
Hi ******,
Thank you for your query regarding your LG G5,
I have spoken with the tech team in the office and they have informed me that since November 2016 there have been no security risks that have required an update so one has not been performed. If the need for an update arises then your phone will be automatically prompted to perform this update.
We tend to release these updates either when neccessary or when a large update has been created.
At this moment in time there is no reason for an update for so one has not been created, if you have questions regarding this please get back in touch.
I hope my email has answered your query and assisted you today; I would really appreciate your feedback! Please help us to improve our customer service by completing the short survey after this email.
after this answer and my experiences with LG phones, i will try an other manufacturer next time!
kedge said:
I just been given a new Lg G5 H850 Uk sim free from work.
When I first ran the phone I had to do about 4 updates, which is now at Nov 16 and no more updates available?
I have tried over the air and Lg bridge, surely there must be a newer update than this with all the security updates Google has sent out?
My Moto Z was up to March 17 with updates.
Is this what to expect of LG?
Click to expand...
Click to collapse
Actually a new update was just released recently (V20D) with the newest security patches, i think it's just a matter of time until it will hit our phones
non-toxic said:
after this answer and my experiences with LG phones, i will try an other manufacturer next time!
Click to expand...
Click to collapse
same here
kedge said:
Reply I just received from LG
Hi ******,
Thank you for your query regarding your LG G5,
I have spoken with the tech team in the office and they have informed me that since November 2016 there have been no security risks that have required an update so one has not been performed. If the need for an update arises then your phone will be automatically prompted to perform this update.
We tend to release these updates either when neccessary or when a large update has been created.
At this moment in time there is no reason for an update for so one has not been created, if you have questions regarding this please get back in touch.
I hope my email has answered your query and assisted you today; I would really appreciate your feedback! Please help us to improve our customer service by completing the short survey after this email.
Click to expand...
Click to collapse
I'm so glad I got the opportunity to give frank feedback.
I think it is quite dishonest of LG to state they are committed to monthly security updates but be almost 6 months behind... for a flagship that was released last year that's out of order.
Related
This morning I realized that my phone had not received any OTAs yet, so I sideloaded the MDA89D to MDB08K zip (find it here) and then got the MDB08L OTA notification as soon as the phone booted up.
In talking with friends with a 6P and looking at other threads, there seem to be a lot of users that are still on the factory MDA89D build, so I'm wondering if the delay is carrier specific.
FWIW, I activated my 6P without a SIM card and then have been using it with T-Mobile. Checking available updates always showed nothing was available.
It seems like Verizon users are not getting OTAs yet, as expected from an existing thread. T-Mobile users *should* be getting one since they are turning Band 12 off with it.
havanahjoe said:
It seems like Verizon users are not getting OTAs yet, as expected from an existing thread. T-Mobile users *should* be getting one since they are turning Band 12 off with it.
Click to expand...
Click to collapse
OTA got nothing to do with carrier you are on.
Sent from my Nexus 6P
I did not receive the OTA, but I did flash the new factory image as soon as I unlocked the bootloader.
yes just received phone in the mail today after setting everything up I got the OTA update installed with no problem
I simply just change the date few weeks forward. I didn't receive both updates soon so I just fast forwarded date a little. Then updates pop up on both times. Should give it a try before going on a manual flash route.
Didn't have to do anything, it just arrived while I was updating my S5 to 5.1.1.
Was reading an article recently where a Google engineer explained how updates go.
1% get the update first, if no problems
25% get the update, if no problems
50% get the update, if no problems
Etc etc
No mention of a time frame between percentages though.
I got the device Friday, on k version, got the l update earlier today.
Expect to see them monthly as Google is releasing security updates on a monthly basis now.
Need one for carrier less. Updated before putting sim in.
Got an OTA this AM on Fi Sittin on MDB08L. I have an unlocked bootloader as well.
I got my 6P today and turned it on. As soon as I signed into my Google account it told me that I required a software update. Didn't even finish the setup wizard before it downloaded and installed.
I ordered through Project Fi as soon as I got my invite. They sent the sim with it and I put it in and turned it on. Boom, update.
Yep got one today.
sharpehenry said:
I simply just change the date few weeks forward. I didn't receive both updates soon so I just fast forwarded date a little. Then updates pop up on both times. Should give it a try before going on a manual flash route.
Click to expand...
Click to collapse
Interesting method, if the updates are IMEI based as it is believed, this shouldn't work.
Phazmos said:
Was reading an article recently where a Google engineer explained how updates go.
1% get the update first, if no problems
25% get the update, if no problems
50% get the update, if no problems
Etc etc
No mention of a time frame between percentages though.
I got the device Friday, on k version, got the l update earlier today.
Expect to see them monthly as Google is releasing security updates on a monthly basis now.
Click to expand...
Click to collapse
It's interesting to see that, so far, most voters who have not received an update are on another carrier (or carrier-less), or Verizon. I was interested in seeing what Sprint users are experiencing, but there has only been one Sprint user voting so far (a friend on Sprint has not received any).
nrfitchett4 said:
Need one for carrier less. Updated before putting sim in.
Click to expand...
Click to collapse
Unfortunately, I can't edit it, but, no carrier would fall under "Other Carrier"
sharpehenry said:
I simply just change the date few weeks forward. I didn't receive both updates soon so I just fast forwarded date a little. Then updates pop up on both times. Should give it a try before going on a manual flash route.
Click to expand...
Click to collapse
Already flashed the update through mskip's toolkit. No wiping of data required though it flashes the whole ROM, not just the update (900mb).
I'm on AT&T. I got the first OTA when I turned the phone on for the first time, but where the hell is the November security patch? I thought it was supposed to start rolling out on November 1, yet it is November 10 and I still don't have it? What the hell Google? I understand a slow rollout of a major update, but security patches should be available to everyone on day 1, if not automatically, then sure as hell if they press the damn update button in settings. This is why companies don't take Google seriously when they talk about security.
I click "Check for Update" and nothing happens, says last time it was checked was November 30th. Tried rebooting, rebooting with no sim card . . . any ideas??
Just got one. Taking FOREVER to optimize apps. Painfully slow.
Just got my update through Telus in Canada. Installing right now.
just got 128gb 6P and got it activated on Sprint .. OTA about 15-20min after
With other carriers already prepping/pushing out Android 6.0 to the G3, I still have seen nothing from Sprint on Android 6.0 for the G3. I did hear the G4 will get 6.0 soon, however.... will Sprint be ignoring the G3 for the Android 6.0 updated ROM in favor of selling more G5 units on launch?
Not really a Q&A thread, I just wanted everyone's insight and opinions on the matter. I run into this issue with Sprint specifically when it comes to OTA updates....
Not really interested in custom ROMs at this point, FYI, so a heads up before you think about posting links for me here
G4 already has 6.0. I'm fairly sure we will get it but who knows when. For whatever it's worth here's an email response I received when I asked about Marshmallow.
Kujila said:
With other carriers already prepping/pushing out Android 6.0 to the G3, I still have seen nothing from Sprint on Android 6.0 for the G3. I did hear the G4 will get 6.0 soon, however.... will Sprint be ignoring the G3 for the Android 6.0 updated ROM in favor of selling more G5 units on launch?
Not really a Q&A thread, I just wanted everyone's insight and opinions on the matter. I run into this issue with Sprint specifically when it comes to OTA updates....
Not really interested in custom ROMs at this point, FYI, so a heads up before you think about posting links for me here
Click to expand...
Click to collapse
Only Verizon has released 6.0 on the G3 so far. Give it more time. Sprint is probably having issues with the wifi calling or something.
My gf has the g4 on T-Mobile & just got the marshmallow update. I've read various places that the g3 for all the major carriers will get it eventually. Sprint is generally the slowest out of them all to roll out updates. So to answer your question, yes we'll get it but who knows when.
Sent from my LGLS990 using XDA Free mobile app
JDinAZ74 said:
My gf has the g4 on T-Mobile & just got the marshmallow update. I've read various places that the g3 for all the major carriers will get it eventually. Sprint is generally the slowest out of them all to roll out updates. So to answer your question, yes we'll get it but who knows when.
Sent from my LGLS990 using XDA Free mobile app
Click to expand...
Click to collapse
It is usually AT&T who is the last. I got lollipop on my work AT&T G3 6 months after the other 3 carriers had it. T-Mobile is not listing Marshmallow on their site yet. This is last week's article showing updates: https://www.androidpit.com/lg-g3-android-update
The Sprint G4 was updated to Marshmellow back just before Christmas. And has got another update the start of this month. They seem to have not updated their RDF to reflect that. On the G3 front there has also been no action of the RDF :/ I'm hoping they just stopped using that and are doing internal testing we just don't know about but I'm not really hopeful. I'm pretty disappointed in LG and Sprint, I can live without OS goodies but for the love of all give us the monthly security patches.
the LG G Stylo received the OTA around last month on Sprint/Boost then T-Mobile/Metro right after soo.....us on the G3 might get it before T-Mobile again
I think it's safe to say none of the carriers release them fast enough for any of us. T-Mobile might not list it on their site but her phone definitely got the marshmallow update. I can provide a screenshot later when she gets home. Not that any of that matters, as it's not our network or phone.
Sent from my LGLS990 using XDA Free mobile app
JDinAZ74 said:
I think it's safe to say none of the carriers release them fast enough for any of us. T-Mobile might not list it on their site but her phone definitely got the marshmallow update. I can provide a screenshot later when she gets home. Not that any of that matters, as it's not our network or phone.
Sent from my LGLS990 using XDA Free mobile app
Click to expand...
Click to collapse
I would think if T-Mobile got an OTA it would be posted here http://forum.xda-developers.com/tmobile-lg-g3/general by some excited member. T-Mobile community forum is still stating any day and that the update is ready. Maybe your friend's is the first. But until now only Verizon members have posted about receiving MM on the G3. Even international members are asking where is there update. So it seems the hold up was LG.
KennyG123 said:
I would think if T-Mobile got an OTA it would be posted here http://forum.xda-developers.com/tmobile-lg-g3/general by some excited member. T-Mobile community forum is still stating any day and that the update is ready. Maybe your friend's is the first. But until now only Verizon members have posted about receiving MM on the G3. Even international members are asking where is there update. So it seems the hold up was LG.
Click to expand...
Click to collapse
I was stating that my gf G4 on T-Mobile got the update. I have the G3 on sprint. Sorry for the confusion.
Sent from my LGLS990 using XDA Free mobile app
in the for what it's worth department
Talked to Sprint customer service about a week ago. According to them Sprint LG G3 should receive Marshmallow on March 23rd.
Right as N is coming about, the last official update will be M. Hey I still have mine and love it.
Why does everyone loose their minds on updates being pushed OTA !?!?!
If you're rooted 99% of the time you skip the OTA to keep from breaking root AND being rooted you can upgrade at your leisure because there is always a port and CM.
There is already and official CM13 and other 6.0 ROMS so who cares what Sprint does unless you like the bloatware.
ItsLasher said:
Why does everyone loose their minds on updates being pushed OTA !?!?!
If you're rooted 99% of the time you skip the OTA to keep from breaking root AND being rooted you can upgrade at your leisure because there is always a port and CM.
There is already and official CM13 and other 6.0 ROMS so who cares what Sprint does unless you like the bloatware.
Click to expand...
Click to collapse
Some people want Stock and not an AOSP rom. It has less to deal with OTA, and more to deal with an actual release.
Warboy said:
Some people want Stock and not an AOSP rom. It has less to deal with OTA, and more to deal with an actual release.
Click to expand...
Click to collapse
And to see what "new" features we get
TiggerUnix said:
Talked to Sprint customer service about a week ago. According to them Sprint LG G3 should receive Marshmallow on March 23rd.
Click to expand...
Click to collapse
Can confirm, I talked to a rep as well a few days ago and they said that they wouldn't give me an exact date but its due before April 1st.
In my opinion the main reason some users focus on official firmware releases is because cm and aosp camera apps suck. And not in a good way.
Sent from my LGLS990 using Tapatalk
israphil622 said:
In my opinion the main reason some users focus on official firmware releases is because cm and aosp camera apps suck. And not in a good way.
Sent from my LGLS990 using Tapatalk
Click to expand...
Click to collapse
not just that. better sources too.
Also stock is usually more stable. BareCee has been awesome for me. I've tried other roms but always go back. Would love him to release something based on stock marshmallow when it comes out.
so no one got the OTA? yet
Some Canadian users are really getting it, it's just fact of time that we recive our update, this is the news. http://www.gamenguide.com/articles/...y-experia-x-performance-gets-update-7-1-1.htm
Has anyone gotten ahold of the OTA file yet? I;d love to flash it on my Moto G...
Nothing on T-mobile USA for my XT1625
I read that as the moto in India and the xperia in Canada
Exactly, which isn't new news at all.
Nothing for XT1622 in Finland so far (Telefinland/Sonera).
Seems to be rolling out in India.
http://www.ubergizmo.com/2016/12/android-7-0-nougat-moto-g4-plus/
http://www.techdroider.com/2016/12/Android-7-Nougat-Official-Moto-G4-plus.html
tomohodak said:
Seems to be rolling out in India.
http://www.ubergizmo.com/2016/12/android-7-0-nougat-moto-g4-plus/
http://www.techdroider.com/2016/12/Android-7-Nougat-Official-Moto-G4-plus.html
Click to expand...
Click to collapse
The update is really rolling out, but only for G4 Plus..i hope that we don't have to wait long time...
http://www.gsmarena.com/european_ro...ugat_update_set_for_this_month-news-22554.php
Seems to be end of the month for EU users.
tomohodak said:
http://www.gsmarena.com/european_ro...ugat_update_set_for_this_month-news-22554.php
Seems to be end of the month for EU users.
Click to expand...
Click to collapse
Yes we're getting it , but no promise of when....
Subject
MOTO G 4th Generation - Nougat
Response By Email (Mustafa) (02/01/2017 11.23 AM)
Customer Reference number:
Thank you for contacting Motorola.
I am happy to inform you that your device Moto G (4th Gen) will eventually get the update for Android OS 7 Nougat.
However at this point of time, we do not have any specific details or dates to assure you the exact time for the update.
Please be patient and keep checking our website for software updates.
When this is available, you will be able to install your software through;
Settings > About Phone > System Updates.
I wish you a wonderful day and a happy new year!
For any further assistance or information please do not hesitate to contact us, quoting your Customer Reference number. We are reachable on 03339 997 550 to discuss the matter further with one of our experienced customer service agents. Please contact us any time between the hours of 8am and 6pm from Monday to Friday.
Kind regards,
Mustafa
Motorola Mobility UK Ltd.
www.motorola.com
Please check back in 2018 :fingers-crossed:
tomohodak said:
http://www.gsmarena.com/european_ro...ugat_update_set_for_this_month-news-22554.php
Seems to be end of the month for EU users.
Click to expand...
Click to collapse
I think they got it all wrong. The guy asking the question tweeted with the hashtag AndroidO. So supposedly he meant the next version of Android, the one after Nougat?
And then the Moto-team didn't get it at all either and replied if he meant Android 7 (Nougat)...
And gsmarena happily reports this news and doesn't even mention that. Oh well.
Another G4 waiting. I've bought it recently just because it's one of the cheapest good smartphone with N coming.
it popped up on my phone on the first startup, and i canceled it about 5 hours ago. I was rooting it. it doesn't pop up anymore. I just got my phone this morning from ebay.
http://www.theandroidsoul.com/moto-g4-g4-plus-and-g4-play-nougat-update-europe/
Postponed for end of february
If it rolls out in february, it must be 7.1.1. If it's not, it will be a disappointment, seriously, this is a joke.
Spoiler: At the end of february, update posponed to march, then to april, etc...
Vicioxis said:
If it rolls out in february, it must be 7.1.1. If it's not, it will be a disappointment, seriously, this is a joke.
Spoiler: At the end of february, update posponed to march, then to april, etc...
Click to expand...
Click to collapse
ROTLMAO!! :laugh:
Hello,
I contacted LG Customer Service. I had a few questions about my G6 model and the question was about the security patch. They told me that the next update would be realeased by February. I think it's easy to conclude that this will be the Android 8.0 Oreo update.
https://imgur.com/a/kUL5q
You know that Customer Service has no way to know that, right? They're just a bunch of people payed to listen and answer, they have no say or even contact (mostly) with the development team, if not for some important news. Since Oreo is still in beta, they really can't know it for sure (in fact, they weren't sure).
My advice is to let it go and wait for some ufficial statement or, well, for the update.
Windforce0511 said:
Hello,
I contacted LG Customer Service. I had a few questions about my G6 model and the question was about the security patch. They told me that the next update would be realeased by February. I think it's easy to conclude that this will be the Android 8.0 Oreo update.
https://imgur.com/a/kUL5q
Click to expand...
Click to collapse
They said it about h870S ??
Windforce0511 said:
Hello,
I contacted LG Customer Service. I had a few questions about my G6 model and the question was about the security patch. They told me that the next update would be realeased by February. I think it's easy to conclude that this will be the Android 8.0 Oreo update.
https://imgur.com/a/kUL5q
Click to expand...
Click to collapse
By February doesn't mean in February. You might want to change the title cause by Fabruary means that oreo is scheduled for january
Sent from my LG-H870 using XDA Labs
Can anyone enlighten me as regards to why Verizon have not updated this device?
Wish I could. Sprint is still on the February security update. Samsung just released the May update.
Yup, been on February since I got the phone. I have a Verizon model S9+. My wife's Verizon Note 8 is already on the May security patch.
dpalmer76 said:
Can anyone enlighten me as regards to why Verizon have not updated this device?
Click to expand...
Click to collapse
This is very typical for Verizon and Samsung. We will be lucky to get the may patch before August or September. If we get it all.
Would be nice if the next update was to 8.1 though! Or even P. Im content with the device for now. I am not overly concerned about the security pathc.
AT&T S9+ variant here....
Also still on February patch. My wife has the Note 8 on AT&T, on the May patch.
Sprint has, in the past, been pretty good with security patches, running about 30 - 40 days behind Google. But it seems all the carriers have dropped the ball on this phone. Wonder what the issue is.
I just came over from an S8+ on Xfinity that was patched twice in one month.. kinda surprised this one is behind considering it's the new flagship phone...
Thank all of you for your input!
They had an issue around April update which caused a bootloop. It's not Verizon, or the carriers that are holding this one up but Samsung making sure it works. I update from sammobile now anyways. I know it's not what you want to hear but I understand why they would want to hold it. We would be crushing Samsung and the carrier if they released an update that caused a bootloop.
cledee said:
They had an issue around April update which caused a bootloop. It's not Verizon, or the carriers that are holding this one up but Samsung making sure it works. I update from sammobile now anyways. I know it's not what you want to hear but I understand why they would want to hold it. We would be crushing Samsung and the carrier if they released an update that caused a bootloop.
Click to expand...
Click to collapse
Which one for Verizon on sammobile?
I finally got the May security patch today
@krypto1300 Which carrier and what build number please?
mopartonyg said:
@krypto1300 Which carrier and what build number please?
Click to expand...
Click to collapse
Verizon
krypto1300 said:
Verizon
Click to expand...
Click to collapse
Sorry 1 more? Did you manually upgrade or was it ota? Thanks
mopartonyg said:
Sorry 1 more? Did you manually upgrade or was it ota? Thanks
Click to expand...
Click to collapse
OTA
It was just waiting for me when I pulled the phone of the charger this morning
Well, the unlocked Snapdragon version is still on Feb. patch, so Verizon is actually ahead of that game...
Averix said:
Well, the unlocked Snapdragon version is still on Feb. patch, so Verizon is actually ahead of that game...
Click to expand...
Click to collapse
My Verizon S6's always got the security patches pretty timely and my Wife's Note 8 has been getting them like clockwork as well.
Well, I have to eat my words. I just got the May Security Patch update on my Verizon S9+
Thats pretty good!
I just got the new security patch. Does anyone know what they add besides security?
I just got the new security patch. Does anyone know what they add besides security?