https://chimicles.com/google-nexus-6p-battery-early-shutoff-bootlooping-class-action-investigation/
This is from the Reddit /r/nexus6p community.
I did not start this, I'm not a lawyer, but I am very displeased about the early shutoff. Just spreading the word!
If your having the above problems sign up!
Mods, I read the rules and I searched for "class action" and did not find anything about this lawsuit. If this post is against forum rules, I'm sorry, I tried.
blue6800user said:
https://chimicles.com/google-nexus-6p-battery-early-shutoff-bootlooping-class-action-investigation/
This is from the Reddit /r/nexus6p community.
I did not start this, I'm not a lawyer, but I am very displeased about the early shutoff. Just spreading the word!
If your having the above problems sign up!
Mods, I read the rules and I searched for "class action" and did not find anything about this lawsuit. If this post is against forum rules, I'm sorry, I tried.
Click to expand...
Click to collapse
Just got off the phone with Google Tech.
Sending another device. Expect it here on Tues/Wed.
Since I have NexusProtect, it's just waiting for the new device.
What a pain though.
BTW - My original phone was flawless until the screen died.
1. Replacement had a dead area about 1cm wide across the top that would not respond to touch.
2. This current device has had battery issues.
3. ? Let's hope I get a device with no issue. Third time a charm, right?
Will be signing this tonight when I get home, I'm on my 3rd replacement......
I'd love to get compensated for this brick.
Sent from my LG-H918 using Tapatalk
I've had a Nexus 6p since December 2015. Always first to OTA update. Everything on Stock. No issues. Maybe rebooted randomly twice.
lurker316 said:
I've had a Nexus 6p since December 2015. Always first to OTA update. Everything on Stock. No issues. Maybe rebooted randomly twice.
Click to expand...
Click to collapse
Lol and what??? The countless people who have had issues are lying? What's even the point of your comment "wellll mehhhh it never happened to me"
crixley said:
Lol and what??? The countless people who have had issues are lying? What's even the point of your comment "wellll mehhhh it never happened to me"
Click to expand...
Click to collapse
Relax. I didn't say those people are lying. Usually people comment when they have a problem. I merely said I didn't have such a problem as of yet. That does not mean I am not concerned that such a problem may occur at some point.
lurker316 said:
Relax. I didn't say those people are lying. Usually people comment when they have a problem. I merely said I didn't have such a problem as of yet. That does not mean I am not concerned that such a problem may occur at some point.
Click to expand...
Click to collapse
There are plenty of "I love my phone and never had an issue" threads for you to post in
Too bad I live in Canada :crying:
My first 6p battery had the shutdown problem after 12months. My replacement bootlooped after 3weeks. I gave up after that. Terrible QC.
Sent from my ONEPLUS A3003 using Tapatalk
crixley said:
Lol and what??? The countless people who have had issues are lying? What's even the point of your comment "wellll mehhhh it never happened to me"
Click to expand...
Click to collapse
Right? I remember when people talked like this when the bending started. people still argue about it like everyone sits on it while its in their back pocket.
@work said:
Right? I remember when people talked like this when the bending started. people still argue about it like everyone sits on it while its in their back pocket.
Click to expand...
Click to collapse
Seems to be on every forum, no device can ever have any issues. They're all perfect
crixley said:
There are plenty of "I love my phone and never had an issue" threads for you to post in
Click to expand...
Click to collapse
But I don't Love my phone and yet I do not recall having the same issue as many have described here. To join this elite club of privileged users I ran my phone Nexus 6p battery down to 1%. But it kept ticking on. One thing I have done differently is not use the Huawei charger because It died due to a voltage surge in my home. So I have been forced to use any generic USB charger. I haven't had the chance to fast charge my Nexus 6P in many months. Huawei says its a software issue. Google's been replacing phones. While many have claimed its a battery issue. My question is does this affect ALL Nexus 6P eventually or is there something like a particular batch of phones that start exhibiting this behavior?
You see, sure I have no issues with my phone, but some more information about the issue would still put me at ease or on guard.
I've had my 6p since December 2015, no battery problems yet but that might be because normally I charge at 1-1.5 amps with a compliant a to c cable overnight. I only fast charge if I forgot to charge it overnight, the 3a charging generally will charge it fully while I shower,dress, breakfast, run the dogs.
This is the first time that I reply to one of these threads.
I had my 6P sent for warranty 2 months back, the battery was replaced together with motherboard (didn't turn on).
The battery is new and the readings on the battery don't show any weird numbers regarding wattage.
My 6P has been shutting down from 30%.
Since I had a similar issue before (false readings, lower charge in battery, and an application running that requires a huge ammount of battery, like camera), it happened and I was able to turn it on again, but this was one time.
Every other time since on Nougat (I remember reaching much lower levels of battery percentage before Nougat, I remember this clearly), it shuts down before getting to even power-save mode.
I am not sure what is causing this, could be something as simple as software misreading battery wattage, but it does happen, and it's affecting Nougat more than anything.
Just my opinion, I am not part of this class lawsuit, but this happens to me as well.
So my first device had issues. Screen dies get RMA.
We'll ignore bad QC on the first replacement, but the screen was garbage and didn't respond to touch.
My actually working replacement device was doing the early shutdown between 15-30%.
I was able to get past that issue by booting into TWRP and draining the battery to 0% there.
It no longer shuts down early but.. I still have a battery problem because the battery only takes 70% of a full charge.
So I don't know if my problem is related to software or hardware.
I just know that the battery in this phone will only charge to 2500mAh.
So the capacity is ~27% lower than it should be. This is a big deal.
I have NexusProtect so I only care that it's a big time drain to setup a new phone and transfer data.
I'll keep sending them back until they either send me a "like new" phone or they compensate me.
I paid for protect to get a good phone if mine ever died.
I can't imagine them not replacing all batteries in refurb phones.
Clearly they do not *OR* they have a battery issue.
Thanks for this.
Girlfriend and I both bought a 6P and began having problems at the same time.
My 6p is ok now and I don't live in USA bit I really want to see Google and Huawei paying forum their sh*t!
Yay! We'll all get 3 bucks after the lawyers get their cut.
Sent from my Nexus 6P using Tapatalk
91ludesit said:
Yay! We'll all get 3 bucks after the lawyers get their cut.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
And it will be 5 years later when you get the 3 bucks...
Related
So I know there are several threads on this, some by me, but this time the issue is very weird.
So i'm on my third phone now, previous 2 had the USB port going wacky. Phone thinking it was charging when it wasn't plugged in, computer not recognizing phone anymore etc.
So problem has now started again on phone number three. Weird thing is this time the phone seems to not have this problem all day. Problem starts at night, so i'm assuming maybe a battery percentage left triggers it. The other weird aspect of this is that right before the phone starts bugging out, (charging, uncharging, and back, over and over while not plugged in), the car mode symbol appears in the status bar, and starts flashing on and off. If I am fast enough to catch it,I can deactivate car mode. When all this starts happening, phone also starts to get stuck and freezes up. This issue is really getting annoying. Love this phone but this is starting to make me crazy. Yes I got the phones at different stores. What do I uninstall to just get rid of car mode, considering I never use it?
Sent from my SAMSUNG-SGH-I777 using XDA App
So, instead of using your existing thread, you decided to start yet another one for the same issue? And people wonder why the search doesn't work like it should.
good old miami son taking time out of his non existent life to not give any helpful info, but just to be a wanna be moderator. You were obnoxious and annoying in the captivate forums and I see you picked right up over here. Boy am I excited you got a new phone. Anyone else have any helpful advice?
Cdub5 said:
So I know there are several threads on this, some by me, but this time the issue is very weird.
So i'm on my third phone now, previous 2 had the USB port going wacky. Phone thinking it was charging when it wasn't plugged in, computer not recognizing phone anymore etc.
So problem has now started again on phone number three. Weird thing is this time the phone seems to not have this problem all day. Problem starts at night, so i'm assuming maybe a battery percentage left triggers it. The other weird aspect of this is that right before the phone starts bugging out, (charging, uncharging, and back, over and over while not plugged in), the car mode symbol appears in the status bar, and starts flashing on and off. If I am fast enough to catch it,I can deactivate car mode. When all this starts happening, phone also starts to get stuck and freezes up. This issue is really getting annoying. Love this phone but this is starting to make me crazy. Yes I got the phones at different stores. What do I uninstall to just get rid of car mode, considering I never use it?
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
Seems to be whatever USB cable you are using or the way you carry this phone is the problem. No way you get 3 phones the same exact problem in a row. FYI, Samsung Focus and Captivate had the similar problem in the past. Car mode is just the result of your USB port problem instead of the cause of it. What happens is something shorted out or bridged the pins of the USB port to make the phone think it is conneted to a car dock (IIRC, car dock uses a 300k resistor to bridge two pins). Some ppl with Focus or Captivate reported success by blowing out the dirt in the USB port.
As well as cleaning the USB port with an alcohol swab
Cdub5 said:
good old miami son taking time out of his non existent life to not give any helpful info, but just to be a wanna be moderator. You were obnoxious and annoying in the captivate forums and I see you picked right up over here. Boy am I excited you got a new phone. Anyone else have any helpful advice?
Click to expand...
Click to collapse
I'm enjoying my retirement.
foxbat121 said:
Seems to be whatever USB cable you are using or the way you carry this phone is the problem. No way you get 3 phones the same exact problem in a row. FYI, Samsung Focus and Captivate had the similar problem in the past. Car mode is just the result of your USB port problem instead of the cause of it. What happens is something shorted out or bridged the pins of the USB port to make the phone think it is conneted to a car dock (IIRC, car dock uses a 300k resistor to bridge two pins). Some ppl with Focus or Captivate reported success by blowing out the dirt in the USB port.
Click to expand...
Click to collapse
The only USB cable I've used with all of them is the one they come with. I've used the alcohol cleaning method as well as blowing in the port, hopefully getting out any thing causing issue. This seems to help temporarily. The strangest part of all this to me is with this latest phone, I have zero problems all day. When I lay down in bed for the night and start using the phone is when it starts to happen. My battery life can range from 60%-30% at that time, so I don't know if that is a connection to this issue. Maybe the phone is possessed. It always seems to take about 2-3 weeks for this problem to arise. I always have the phone in my pocket, so I guess something must be happening with that. Luckily with this latest one, I bought the best buy insurance, it's just after awhile they're gonna start wondering why this keeps happening to me, and if it's my fault. The USB port problems can sometimes make it difficult/impossible to flash back to stock.
Cdub5 said:
good old miami son taking time out of his non existent life to not give any helpful info, but just to be a wanna be moderator. You were obnoxious and annoying in the captivate forums and I see you picked right up over here. Boy am I excited you got a new phone. Anyone else have any helpful advice?
Click to expand...
Click to collapse
What he said was spot on dude you look the ass here, not him
Sent from my SGH-I777 using XDA App
Nick281051 said:
What he said was spot on dude you look the ass here, not him
Sent from my SGH-I777 using XDA App
Click to expand...
Click to collapse
Useless responses are no better than useless threads imo.
To the OP. The likelihood of that many bad phones in a row with the exact same problem is pretty rare. Take a look at anything that's remained consistent through all the phones, and try replacing that item(s).
twiggums said:
Useless responses are no better than useless threads imo.
Click to expand...
Click to collapse
It's not useless if it keeps him or someone else from doing the same thing.
twiggums said:
Useless responses are no better than useless threads imo.
To the OP. The likelihood of that many bad phones in a row with the exact same problem is pretty rare. Take a look at anything that's remained consistent through all the phones, and try replacing that item(s).
Click to expand...
Click to collapse
+1 for replacing the cord and power brick. Alot less quality is put into them compared to the phone. Just make sure not to buy cheap. And never plug your phone into anything cheap (i.e. car radio usb port, off brand charger, ect) That's not saying everything else is bad. But why risk it. Especially when you can buy brand name chargers off ebay for $5 or less.
Sent from my páhhōniē
I've only used the supplied USB cord, every time. Now even when my phone isn't confused if it's charging or not, the battery life is now awful. 5-6% per hour drain. Used to be 1-2%. No changes made by me. Also the phone has become super laggy at times. Feel like i'm using my cappy again. My apologies for starting this post. I knew I would most likely get crap for it, but my issue is very strange, IMO, compared to mine and others previous experiences. I also figured if I added to an old post, it would go unnoticed.
Sent from my SAMSUNG-SGH-I777 using XDA App
Cdub5 said:
I've only used the supplied USB cord, every time. Now even when my phone isn't confused if it's charging or not, the battery life is now awful. 5-6% per hour drain. Used to be 1-2%. No changes made by me. Also the phone has become super laggy at times. Feel like i'm using my cappy again. My apologies for starting this post. I knew I would most likely get crap for it, but my issue is very strange, IMO, compared to mine and others previous experiences. I also figured if I added to an old post, it would go unnoticed.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
5% an hours not bad. Your saying ur phone used to last 2 to 4 days (100-200hours) on a single charge normal use? No exaggeration?
canecbr600 said:
5% an hours not bad. Your saying ur phone used to last 2 to 4 days (100-200hours) on a single charge normal use? No exaggeration?
Click to expand...
Click to collapse
If he is getting 5% per hour drain at idle, yes that is horrible battery life. SGS2 is fairly easily capable of 1% per hour idle drain.
Sent from my SGH-I777 using XDA App
i had this same problem. it wasnt with the port but it was with the usb cables i was using. but those cables would charge the phone fine but not allow it to get a connection with the computer. swapped cables and works fine.
Cdub5 said:
I've only used the supplied USB cord, every time. Now even when my phone isn't confused if it's charging or not, the battery life is now awful. 5-6% per hour drain. Used to be 1-2%. No changes made by me. Also the phone has become super laggy at times. Feel like i'm using my cappy again. My apologies for starting this post. I knew I would most likely get crap for it, but my issue is very strange, IMO, compared to mine and others previous experiences. I also figured if I added to an old post, it would go unnoticed.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
You've used the same cord with all 3? or a new cord with each one?
It sounds like you've got a boatload of issues going on. Personally i'd do a wipe and try a fresh install without installing any additional stuff to be sure the hardware is fine.. Once you've verified that start adding apps to see if it was a specific one causing the issue. (there's other ways to troubleshoot this, but a fresh wipe is the most straight forward and simple IMO)
canecbr600 said:
5% an hours not bad. Your saying ur phone used to last 2 to 4 days (100-200hours) on a single charge normal use? No exaggeration?
Click to expand...
Click to collapse
%5/hr idle is not good, at all. Last night my phone dropped %5 over 9 hours idle. how is 2-4 days equal to 100-200 hrs? where i'm from 2-4 days = 48-96 hrs
twiggums said:
You've used the same cord with all 3? or a new cord with each one?
It sounds like you've got a boatload of issues going on. Personally i'd do a wipe and try a fresh install without installing any additional stuff to be sure the hardware is fine.. Once you've verified that start adding apps to see if it was a specific one causing the issue. (there's other ways to troubleshoot this, but a fresh wipe is the most straight forward and simple IMO)
%5/hr idle is not good, at all. Last night my phone dropped %5 over 9 hours idle. how is 2-4 days equal to 100-200 hrs? where i'm from 2-4 days = 48-96 hrs
Click to expand...
Click to collapse
I understand that, hence why I said under normal use, also he doesn't say at idle, and talks about it being laggy n the same statement...
canecbr600 said:
I understand that, hence why I said under normal use, also he doesn't say at idle, and talks about it being laggy n the same statement...
Click to expand...
Click to collapse
i suppose.
However he said before it was 1-2 percent an hour. That's pretty much impossible while being used, only get numbers like that while not in use (idle). Even %5 an hour while being used isn't likely to happen. Guess i just figured it had to be in ref to idle drain.
lol guess we just wait to see
twiggums said:
i suppose.
However he said before it was 1-2 percent an hour. That's pretty much impossible while being used, only get numbers like that while not in use (idle). Even %5 an hour while being used isn't likely to happen. Guess i just figured it had to be in ref to idle drain.
lol guess we just wait to see
Click to expand...
Click to collapse
I gotcha, all good. I guess I assume a phone just doesn't sit there at idle......., I know mine doesn't!
Miami_Son said:
It's not useless if it keeps him or someone else from doing the same thing.
Click to expand...
Click to collapse
It is useless because no matter how many times people are told to use search function they never do.
Sent from my hellraised SGH-I777 disguised as a GT-I9100 using xda premium
I bought two Nexus 10 when they were first released and I've scrapped one because the battery failed and a huge screen area went yellow and I was getting multiple annoying random reboots every day.
Now my second Nexus 10 is going the same way.
What a load of crap this tablet is, I'm not surprised Google is not updating it for no-one would buy it.
That's interesting....I have a few mates who have the Nexus 10 and none of them have had those problems. They have had theirs since they were released...Maybe you dropped them once?
You just might be an isolated incident. Another mate if mine has the N7 but the only issue is the charger port issue that many other people have.
I have a N4 and the only issue I have is that the camera stops working at times and to fix that I just restart the phone.
Sent from my Nexus 4 using XDA Free mobile app
Project:Frankenphone said:
That's interesting....I have a few mates who have the Nexus 10 and none of them have had those problems. They have had theirs since they were released...Maybe you dropped them once?
You just might be an isolated incident. Another mate if mine has the N7 but the only issue is the charger port issue that many other people have.
I have a N4 and the only issue I have is that the camera stops working at times and to fix that I just restart the phone.
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
No misuse at all and another annoying bug is the way it deletes part of the pin number after a reboot so you have to re-do the pin number.
Gaugerer said:
Now my second Nexus 10 is going the same way.
What a load of crap this tablet is, I'm not surprised Google is not updating it for no-one would buy it.
Click to expand...
Click to collapse
I am sorry to hear you are having troubles with both N10s. I would surely have the same frustrations were I you.
We have two N10s, his and hers, for about a year and half. They are used for several hours every day, because we are retired and have lots of time to be online or reading books. My wife's N10 runs Purity ROM and is rock solid for her word games and eBay, facebook, shopping, email and all the other stuff. Mine is rock solid for banking, bill pay, surfing and videos. It usually runs CM11, but could be temporarily running something else while playing around with ROMs. We charge our tablets every day, and try never to get below 50% before plugging in.
I do plan to buy at least one N9 when released, not out of need, but, instead, out of curiosity for an Android 3x4 screen format. Fun times ahead for us Nexus fans.
everybody screaming at me that i m trolling when i was saying about problems with this device few months ago
yellow screen
too many lemon batterys
hdmi problems
buzzing speakers
reboots
no original accesories
you name it ...
I m still in waranty ... i m lazy to go in service with it but after i will repair it ( i hope ) or change it i will sell it and buy a sony . I m not buying a google device again .
nexus fun boys ... what can I say
Sent from my Nexus 10 using XDA Free mobile app
Don't forget nexus 10 is a two years old tablet but it was a gem in its own time. After 2 years we still don't have any tablets with a higher screen resolution than nexus 10. Which makes it perfect for media consumption. I think only galaxy tab s has a better screen nowadays.
It has had its own shortcommings but most of them are by rectified by software updates, like memory leaks or random reboots.
I have purity ROM on my nexus 10 and I have zero reboots or problems. Everything works like a charm after 2 years of heavy usage. The only thing that I envy now is a super amoled screen on my tablet.
fifthelement said:
Don't forget nexus 10 is a two years old tablet but it was a gem in its own time. After 2 years we still don't have any tablets with a higher screen resolution than nexus 10. Which makes it perfect for media consumption. I think only galaxy tab s has a better screen nowadays.
It has had its own shortcommings but most of them are by rectified by software updates, like memory leaks or random reboots.
I have purity ROM on my nexus 10 and I have zero reboots or problems. Everything works like a charm after 2 years of heavy usage. The only thing that I envy now is a super amoled screen on my tablet.
Click to expand...
Click to collapse
Software updates have not stopped random reboots on my two Nexus 10 and I still suffer from system freezes and sometimes with a loud horrible noise from the speaker and I need to do a hard reset to stop it. So bad.
Gaugerer said:
Software updates have not stopped random reboots on my two Nexus 10 and I still suffer from system freezes and sometimes with a loud horrible noise from the speaker and I need to do a hard reset to stop it. So bad.
Click to expand...
Click to collapse
Try to install Purity ROM on them :
http://forum.xda-developers.com/showthread.php?t=2336101
Gaugerer said:
I bought two Nexus 10 when they were first released and I've scrapped one because the battery failed and a huge screen area went yellow and I was getting multiple annoying random reboots every day.
Now my second Nexus 10 is going the same way.
What a load of crap this tablet is, I'm not surprised Google is not updating it for no-one would buy it.
Click to expand...
Click to collapse
I agree, the Nexus Tablet line was literally one of the biggest POS. I owned a Nexus 7 tablet for about six months and never dropped it or anything. The problem started out with ghosting/ghost input touches then later on progressed to half the touch screen not working at all... Although I initially loved it literally became one the biggest let downs ever...
On top of this, I had also read many articles on XDA and elsewhere of people with the same problem trying to send their tablet's in to ASUS for the warranty and they basically just sent the tablets back to them as is with a software upgrade, which didn't help at all since it was a hardware problem.
Gaugerer said:
I bought two Nexus 10 when they were first released and I've scrapped one because the battery failed and a huge screen area went yellow and I was getting multiple annoying random reboots every day.
Now my second Nexus 10 is going the same way.
What a load of crap this tablet is, I'm not surprised Google is not updating it for no-one would buy it.
Click to expand...
Click to collapse
Mine had worked flawlessly since the week it was released.
I got mine when they released the tablet and I've never had one problem with it.
I got mine first month of release and it was great for about a year. It's still good now but my siblings abused it so now the battery drains quick (used to last all day and some of the next now I'm lucky if it reaches the end of the day) and speakers are chipping paint.
Other than that there no issues though and those are pretty much our fault. The battery problem could be from not using official charger or just charging all night
Sent from my LG-VS980
I bought my shortly after release and have not experienced any problems with it. I have almost exclusively been using the Franco kernel with AOKP. I use it every day in place of my laptop. I can watch movies, youtube, internet, social media, etc. all day on a single charge.
I bought mine around feb/mar 2013.
It's a piece of crap.
Yellow/brownish tint on the screen that is getting bigger as we speak, battery shutdown at 30% (workarounds exist!), overheating, slow response, slow R/W speeds, etc. I have to do a factory reset pretty much every month.
On top of that: Gergle being a b*tch about it because they've deactivated my account (inactivity). Really funny guys.
I don't know what to do.
I guess I'll throw it away, as soon as I have something new. I'll never buy anything touched by Samsung again. No phone, tablet, TV, you name it. The only thing they're good as is NAND.
IRKONIK said:
I bought mine around feb/mar 2013.
It's a piece of crap.
Yellow/brownish tint on the screen that is getting bigger as we speak, battery shutdown at 30% (workarounds exist!), overheating, slow response, slow R/W speeds, etc. I have to do a factory reset pretty much every month.
On top of that: Gergle being a b*tch about it because they've deactivated my account (inactivity). Really funny guys.
I don't know what to do.
I guess I'll throw it away, as soon as I have something new. I'll never buy anything touched by Samsung again. No phone, tablet, TV, you name it. The only thing they're good as is NAND.
Click to expand...
Click to collapse
Can you please tell me a workaround for 30% battery shutdown ? i have the same problem .. step by step battery die more faster ... first at 4%, 8% 10% and now 30%...
Sent from my Nexus 10 using XDA Free mobile app
samwheat said:
Can you please tell me a workaround for 30% battery shutdown ? i have the same problem .. step by step battery die more faster ... first at 4%, 8% 10% and now 30%...
Sent from my Nexus 10 using XDA Free mobile app
Click to expand...
Click to collapse
The problem is: I force the system NOT to shutdown. The battery stays at 0%, but the device keeps running.
This is dangerous. When the CPU ramps up and the voltage is too low it'll cause instability, which you can see by the backlight flickering, the speakers making weird noises, all that bad stuff.
I am not sure how this affects the battery (or the device) physically, since Li-Ion is not very happy when it's "too" discharged. But it'll wear out the battery even faster, I fear. (This is unfunded. I have not enough knowledge about electronics that advanced. But I've read it somewhere. :silly
But, that out of the way: There's an xposed module. I DO NOT recommend using it. It's called DisableCriticalBatteryShutdown, by the user zst123.
You WILL run into fc's of the systemui when plugging the device back in. But the process should restart by itself.
There's a thread on XDA. AGAIN, I DO NOT RECOMMEND USING THIS MODULE.
I got my Nexus 10 shortly after they were released, and though I love it because it's screen is gorgeous and it has front-facing speakers, it is really buggy, and has been since day one.
It freezes and restarts on me probably daily, and always has since it was brand new. In the early days it always happened while using Chrome, and at the time I remember reading that it was a Chrome-specific issue, so I just switched to Firefox in hopes of a better experience.
It was better, for the most part, but eventually it started freezing at other times as well. I still like the tablet, but it definitely has never been a great performer.
I got my Nexus 10 at release, after 1.5 months of Google not shipping it, losing it, telling me that it was coming, etc... Worst customer experience I ever had. I was on the phone with them daily.
When I finally got it it worked fine for a little while but as I put more and more on it and actually tried to use it to stream video, I would get random reboots, freezing, etc...
I've tried relentlessly to talk my wife into letting me unlock it and put a custom ROM on it hoping it would fix things but she would never let me. Now that it's almost two years old, and I barely use it do to all the reboots, etc..., she might finally let me unlock it.
I was really looking forward to getting this tablet when they announced it but with all the problems, for me it pretty much became a $500 paperweight. I use my GS4 so much more than I every used this tablet, even when I'm home.
IRKONIK said:
The problem is: I force the system NOT to shutdown. The battery stays at 0%, but the device keeps running.
This is dangerous. When the CPU ramps up and the voltage is too low it'll cause instability, which you can see by the backlight flickering, the speakers making weird noises, all that bad stuff.
I am not sure how this affects the battery (or the device) physically, since Li-Ion is not very happy when it's "too" discharged. But it'll wear out the battery even faster, I fear. (This is unfunded. I have not enough knowledge about electronics that advanced. But I've read it somewhere. :silly
But, that out of the way: There's an xposed module. I DO NOT recommend using it. It's called DisableCriticalBatteryShutdown, by the user zst123.
You WILL run into fc's of the systemui when plugging the device back in. But the process should restart by itself.
There's a thread on XDA. AGAIN, I DO NOT RECOMMEND USING THIS MODULE.
Click to expand...
Click to collapse
So there s no solution ...
Sent from my XT1033 using XDA Free mobile app
I have 2 Nex10's. Both bought at launch. One is stable as a rock (thank god it's the wife's or else) but mine is a bit of a dud. Instabilities and crashes since day one.
Not a day goes by that I don't have to do the 3 finger salute to restart because it has frozen solid.
Tried factory resetting, flashed factory images whenever a new one was around and tried different kernels. No change whatsoever.
I believe Samsung's soc is the culprit here, which was also the issue with the chrome chrashes in the early days (GPU drivers that fixed the issue where delayed by Samsung, which was silly as it's a stock Mali GPU).
Never mind the USB connectivity issues that only Samsung devices do. I had no problem connecting any of my other tablets and phones (Nexus 7, 4, 5, Xperia Z, various HTCs, even Nokia Lumias) to my PC. The Nex10? No dice. I had to manually remove any and all USB drivers, do 3 rain dances and pray to the lord of shadows before I got it to work.
Hi guys,
my Nexus 9 started to randomly shutdown around 40-50% with some strange noises and screen artefacts. I know some people faced that as well. I've tried to go trough that google support bull*hit and finally when we agreed it's battery issue, they stopped answering - seriously.
So I've removed the back cover - it's pretty easy. The battery is 2 pieces, one is ok, the second is probably dead - very bloated. So I need a new battery and it will probably be ok. BUT the battery is impossible to buy
I've contacted our local HTC partner repair centre, but they told me, they no longer do repairs, they just send it to HTC, so they cannot say how much will the battery replacement cost :silly:
So finally the question - is there any way how to get a new battery for the Nexus 9? Swap is super easy and paying half a price of the tablet for battery replacement, which I can do in 3 minutes is just lame.
Anyone saw Nexus 9 battery as spare part? Anywhere? I've found a guy in Poland, but he's not replying to my emails.
Thanks!
chroust said:
Hi guys,
my Nexus 9 started to randomly shutdown around 40-50% with some strange noises and screen artefacts. I know some people faced that as well. I've tried to go trough that google support bull*hit and finally when we agreed it's battery issue, they stopped answering - seriously.
So I've removed the back cover - it's pretty easy. The battery is 2 pieces, one is ok, the second is probably dead - very bloated. So I need a new battery and it will probably be ok. BUT the battery is impossible to buy
I've contacted our local HTC partner repair centre, but they told me, they no longer do repairs, they just send it to HTC, so they cannot say how much will the battery replacement cost :silly:
So finally the question - is there any way how to get a new battery for the Nexus 9? Swap is super easy and paying half a price of the tablet for battery replacement, which I can do in 3 minutes is just lame.
Anyone saw Nexus 9 battery as spare part? Anywhere? I've found a guy in Poland, but he's not replying to my emails.
Thanks!
Click to expand...
Click to collapse
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry
---------- Post added at 08:45 PM ---------- Previous post was at 08:44 PM ----------
GibsonSGJ said:
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry
Click to expand...
Click to collapse
Furthermore, both Google and HTC know of this issue. I swear they instruct their tech people to play dumb.
Sadly that make sense. After I've send a few photos, when I was quick enough to take a photo of the display before shutdown, google support went silent!
These are not a good news, but I thank you for reply and sharing some light on it. I will consider buying a new tablet then.
GibsonSGJ said:
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry :
Click to expand...
Click to collapse
Makes sense. My N9 has had minimal use (displaced by Pixel-C). Brought it out of hibernation a while back, and it kees crashing (even when on charge!)
I've had this problem with crashing and loud noises several times. Previously I had a charging issue, under warranty the mainboard was replaced. A long while after that the problems with scrambled screen and loud noises started. I then disconnected the battery, and reconnected it, and the problem went away for a long time. But it has returned and even returning more often.
So I ordered a replacement battery via ebay (straight from China), and yesterday I finally found some time to replace it. First thing I noticed the tablet is more responsive, snappier.. It hasn't discharged enough to reproduce the problem, but I had trouble lately with updating apps when it wasn't on the powersupply, which convinced me it was a faulty battery. Now it's updating without charger no problem at all.
2,5 weeks after replacing the battery, and the problem did not come back. I'm happy with it.. pretty easy fix..
So the same problem has been happening to me also, got the N9 up to 7.1.1 and this started to happen a lot more. Seems to be when the battery is low (under 50% or 40%, somewhere around there) and usually when I'm looking at the Chive app, mostly again with animated GIF's they have. I'm not sure it's happened with games since I mostly game on my N6 since it has more RAM so it plays a bit better where the 2GB on the N9 is too laggy.
Any way, so this happens now too. So some say bad motherboard, others say bad battery. Has anyone gone through the trouble of the motherboard replacement? Or have actually had HTC replace the motherboard on warranty? If yes, has it made the problem go away? Has anyone else bought a battery off eBay (I can't find them new OEM anywhere and I hate the idea of a Chinese knockoff so close to my hands and face - ya know, fire) and had the problem go away?
I've replace all manners of parts from various phones so I know I can do it to the N9, which is just a large ass phone. I have to give up my N9 for some Samsung tablet (sorry 7" tablets are too small). I love having a 8"-10", pure vanilla Android tablet. I wish Google would make another one that was like the N9.
DeathAdder666 said:
So the same problem has been happening to me also, got the N9 up to 7.1.1 and this started to happen a lot more. Seems to be when the battery is low (under 50% or 40%, somewhere around there) and usually when I'm looking at the Chive app, mostly again with animated GIF's they have. I'm not sure it's happened with games since I mostly game on my N6 since it has more RAM so it plays a bit better where the 2GB on the N9 is too laggy.
Any way, so this happens now too. So some say bad motherboard, others say bad battery. Has anyone gone through the trouble of the motherboard replacement? Or have actually had HTC replace the motherboard on warranty? If yes, has it made the problem go away? Has anyone else bought a battery off eBay (I can't find them new OEM anywhere and I hate the idea of a Chinese knockoff so close to my hands and face - ya know, fire) and had the problem go away?
I've replace all manners of parts from various phones so I know I can do it to the N9, which is just a large ass phone. I have to give up my N9 for some Samsung tablet (sorry 7" tablets are too small). I love having a 8"-10", pure vanilla Android tablet. I wish Google would make another one that was like the N9.
Click to expand...
Click to collapse
Some people have just unplugged and replugged the battery and had great success.
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
Click to expand...
Click to collapse
I couldn't figure out how to unplug the cables.
You need to pull it vertically from the board. I used a guitar pick to make it a bit looser, then I pulled it of.
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
Click to expand...
Click to collapse
can you provide a link to the battery you purchased.
enriquejones666 said:
can you provide a link to the battery you purchased.
Click to expand...
Click to collapse
Mine came from eBay: http://www.ebay.com/itm/282260137225
Verstuurd vanaf mijn Nexus 9 met Tapatalk
Mine from Amazon
amazon.de/gp/product/B01MR3AW8Z/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1
Anyone know a link to a reputable seller for a new N9 battery?
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
Click to expand...
Click to collapse
Is it still working?
I am pretty sure is the battery connector. I unplugged and replugged the connector and the problem was gone for a few days. I could finally solve it applying a contact cleansing spray to the connector and then using a special kind of glue which is typically used to prevent screws for unfasten. It has worked perfectly since then, no need to replace the battery.
Zurko said:
Is it still working?
Click to expand...
Click to collapse
´
Ähm yes, why shouldn't it?
jupppo said:
´
Ähm yes, why shouldn't it?
Click to expand...
Click to collapse
Just wanted to be sure this was the root cause.
Already exchanged my battery in the meantime.
Thanks anyway!
I installed a replacement battery six months ago due to shortening run times on the original battery. I purchased it from newpower99.com for $60. They have an instructional video on their site that shows how to replace the Nexus 9's battery. It worked well for me, giving me a run time that was comparable to the run time when the Nexus 9 was new.
Had a launch Nexus 6p that I bought from the google store, I never purchase extended warranties and have never needed one since every device I've ever owned since my Treo 650 has lasted well beyond its useful life but was still perfectly functional. Hell, I still have a S3 rocking for my kid and it works fine all these years later.
A few months ago I started having the 15% shut off error. Noticed it, wasn't a huge deal because I rarely use the device that low. Few days ago it started getting progressively worse and now the device will turn off between 30-50% depending on the day. Obviously this isn't ideal.
Never had a device do that, ever. Was pretty disappointed actually as this is an obvious hardware issue and was contemplating skipping on Nexus / Pixel devices in the future, heck was even thinking of having an affair with an IPhone for a bit. It had been a long time (since the 3g) and sometimes change is good. The 6p and 5x have had a number of issues, enough that there are class action suits floating around.
Anyway, I wasn't going to call Google. I mean this device was well past warranty, no extended was purchased so why bother calling right? Well I got a wild hair and decided to do just that. Setup a return call and a minute later had someone calling me back.
Explained the issue, told him I wasn't sure if there was anything they could recommend or do but wanted to check. 5 minutes later he is sending me the email for RMA and new device.
Now technically Google didn't have to anything. I know that, I'm appreciative of their efforts to keep me happy. I never asked for nor demanded a replacement, it was offered and for that I am very grateful. I'm not sure if the class action lawsuits over 5x and 6p issues are causing them to be extra cautious, I don't know if this is really par for the course with them. I've never had issues in the past and hope I never do in the future.
Obviously it is preferable for the user to not have to deal with this crap but how a company responds to these issues is important. Easy to sing praise at a company for developing the perfect device that lasts you 4 years when most probably dump it in 2. Harder when the POS you bought is starting to die 14 months in and on hospice at 16 months and the issues are severe enough that class action is talked about. Either way, Google deserves some credit for stepping up to the plate when they didn't have to. I'm a happy user.
I can't say this will occur for everyone with the same issue. What I will say is that if you're out of warranty, don't let that keep you from calling and talking about the issue.
Thank you Google and the Google support staff. Service like that will keep me in Pixels and whatever from the google store forever.
I may try this soon because mine is doing the same thing...
I had the same issue on my XL.... shutting off with no warning after 2-4 hours at about 40-50%, yet I could boot into recovery and stay there until at least 20%. So had accelerated battery loss and an early shutoff.
Bought it open-box off Swappa, so had no Google receipt, but on a whim, opened a support issue (text) from my 6P, which worked fine. I was offered an exchange no-problem. I chose to send in my phone first and had the replacement in less than a week.
FWIW, I think my issue started when I flashed May update and charged it after using a QC 2.0 charger. I usually use a Qi charger and charge it overnight.
I had exactly the same, well outside the standard 1 year warranty. Used the online agent chat to explain the early shut off problem. They instantly suggested an RMA, I didn't have to beg or ask for a replacement. I Ended up getting a brand new phone in its retail box. I saw someone else in another thread say Google offered a full money refund as they didn't have a like for like replacement available. Well done Google!
I got a refurb.
That's awesome to hear. I think they're taking the bad press very seriously.
that was nice of them !
happy for you , btw. i quite often read about this issue from users.
but how exactly does it power off??
does it shut down by its own? like a complete shutdown?
leondestiny said:
that was nice of them !
happy for you , btw. i quite often read about this issue from users.
but how exactly does it power off??
does it shut down by its own? like a complete shutdown?
Click to expand...
Click to collapse
Yup, just shuts down. If you try and reboot it is as if you are at 1%. Before shutting down it will show 15% or 30% left on the battery and then boom shutting down.
Aridon said:
Yup, just shuts down. If you try and reboot it is as if you are at 1%. Before shutting down it will show 15% or 30% left on the battery and then boom shutting down.
Click to expand...
Click to collapse
so you have had it since launch ? meaning nearly 2 years or so?
i have mine since about a year now, i hope i wont experience the same issue.
the only thing i experienced was statusbar clock freezing on me sometimes.
and very slight graphical glitches within certain apps.
Colchiro said:
I got a refurb.
Click to expand...
Click to collapse
Me too. I have another 5 months with Nexus Protect.
Refurb came in today and what a total POS. Shuts off randomly from 30 seconds to 20 minutes. You can see the battery % getting all crazy from 93% to 73% to 83% then boom off. Going to call google tomorrow to let them know. Stupid thing died half a dozen times between setup and the apps finishing to download. They must have absolutely zero quality control over at their refurb center.
This will be my last Huwei device and my wife won't buy another LG product either. They really screwed the pooch on that device gen.
Giving me a full refund. Just have to send in both devices.
Mod please feel free to merge the two threads I looked on the first page and saw nothing when I posted.
How long did it take after doing the email stuff for people to get the replacement? People that got refurbished ones how did they look? My replacement is about to be ordered. google customer service is pretty awesome.
kornklown69 said:
How long did it take after doing the email stuff for people to get the replacement? People that got refurbished ones how did they look? My replacement is about to be ordered. google customer service is pretty awesome.
Click to expand...
Click to collapse
I love Google. They just took my word that I'd tried everything and couldn't sort it and sent a refurbished phone. It works perfectly and I love it! Now and then when you call you get the odd person who is hard to talk to but that is usually someone in an Indian call centre that doesn't really understand my problem. It took under a week for me. It can take up to two weeks but you should really get it within 5 working days.
I have the same horrible battery issue and am speaking to Google now. Do you think I should mention that I also have a cracked screen (but this is not why I am trying to get a replacement at all)? Or do you think I should say nothing and they wont have an issue still replacing it when I send it in?
EDIT: Nevermind, I mentioned it to the support person and assured him that it was not the reason for wanting a replacement and he said they cannot make the same exception anymore, but if I wanted, they could send me an advance refurb but then they'd bill me for the screen which would not be covered. He is having trouble telling me the screen cost though first...
Not sure if it's worth that for just a refurb at this point. POS phone. I told him I'll hold off for now.
I didn't opt for the "advanced" replacement (where they ship a phone first and charge my CC), yet they appeared to have shipped my refurb shortly after I shipped mine. I got my refurb about 3 business days after shipping mine and confirmation about 5 days after I had my phone that they had received my defective one. My refurb looked great (as did my defective phone)
Talked to support on chat and they took care of me (even though i didn't have a warranty and my phone is 2 years old) as a one time courtesy. Google customer service is pretty awesome! phone will be here within a few days. ?
google took care of me as well. my replacement will be in tomorrow. I have had my 6p since launch. only swapped out because of the obvious battery issue.
I'm facing the battery issue too, but the problem is that I live in Brazil and the 6P wasn't officially released here. I bought mine during a trip to US last year. I was thinking about buy a battery and try to replace it by myself but I'm afraid of shatter the camera glass during the disassemble.
So here is my question: how long is taking in average to get the refurb (in advance)? I'll be in Round Rock (near Austin) for a whole week next month but I'm not sure if it's enough time to do this exchange.
fabiocastilhos said:
I'm facing the battery issue too, but the problem is that I live in Brazil and the 6P wasn't officially released here. I bought mine during a trip to US last year. I was thinking about buy a battery and try to replace it by myself but I'm afraid of shatter the camera glass during the disassemble.
So here is my question: how long is taking in average to get the refurb (in advance)? I'll be in Round Rock (near Austin) for a whole week next month but I'm not sure if it's enough time to do this exchange.
Click to expand...
Click to collapse
3 business days
Sent from my Nexus 6P using Tapatalk
About a month or so ago my watch just started to drain battery about 20% / hour doing nothing. No apps active on the battery bar. Then I reset it a few times and it came back with the usual battery drain, it could last the day. Then about a week ago it started again. I reset 6, 8 maybe 10 times now but the battery is draining so that I can only get about 2 hours of use. Any ideas about what to do? Throw it away and buy another $300 device like the Fossil gen 5? I simply can't afford it right now but if that's what it takes then I'll have to save up for a black Friday deal of some sort. Can I replace the battery, do you think it's that?
It seems that it's Wear OS or Google services but I can't be sure because it auto updates even on a reset. If it's end of life so be it. Just would like to know once and for all.
bobby janow said:
About a month or so ago my watch just started to drain battery about 20% / hour doing nothing. No apps active on the battery bar. Then I reset it a few times and it came back with the usual battery drain, it could last the day. Then about a week ago it started again. I reset 6, 8 maybe 10 times now but the battery is draining so that I can only get about 2 hours of use. Any ideas about what to do? Throw it away and buy another $300 device like the Fossil gen 5? I simply can't afford it right now but if that's what it takes then I'll have to save up for a black Friday deal of some sort. Can I replace the battery, do you think it's that?
It seems that it's Wear OS or Google services but I can't be sure because it auto updates even on a reset. If it's end of life so be it. Just would like to know once and for all.
Click to expand...
Click to collapse
Do you really find it strange that your device broke down after 4 years? Well it can happen. It happened to me and to other people too.
Unfortunately nothing you can do then to consider other devices.
No-one is forcing you though to spend 300$ for a new smart watch.
Sent from my ONEPLUS A6003 using Tapatalk
RASTAVIPER said:
Do you really find it strange that your device broke down after 4 years? Well it can happen. It happened to me and to other people too.
Unfortunately nothing you can do then to consider other devices.
No-one is forcing you though to spend 300$ for a new smart watch.
Sent from my ONEPLUS A6003 using Tapatalk
Click to expand...
Click to collapse
Yeah I was afraid of that. But you're right naturally, it's over 4 years old and gave me a good run. But I figure if I'm going to spend $200 I might as well just go for the top of the line these days which I believe to be the Fossil. I'll research it some more, probably wait a few weeks and then pull the trigger.
If there are any suggestions I'm certainly open to them. I would like to be able to use GPay from the watch though. Fine community here, sorry to have to leave it.
bobby janow said:
Yeah I was afraid of that. But you're right naturally, it's over 4 years old and gave me a good run. But I figure if I'm going to spend $200 I might as well just go for the top of the line these days which I believe to be the Fossil. I'll research it some more, probably wait a few weeks and then pull the trigger.
If there are any suggestions I'm certainly open to them. I would like to be able to use GPay from the watch though. Fine community here, sorry to have to leave it.
Click to expand...
Click to collapse
I have more than one Moto 360 (not sport though), and batteries have gone bad almost overnight. I also suspect it's a software issue, although batteries do expire. TOO BAD there is not a battery replacement, as I love these watches. I'm considering the Samsung Active, 2nd gen, when it comes out shortly, but will wait for a price adjustment. Costco sells the 1st gen for about $189, which is also nice. They don't use the Wear OS though and have their own.
kat3k said:
I have more than one Moto 360 (not sport though), and batteries have gone bad almost overnight. I also suspect it's a software issue, although batteries do expire. TOO BAD there is not a battery replacement, as I love these watches. I'm considering the Samsung Active, 2nd gen, when it comes out shortly, but will wait for a price adjustment. Costco sells the 1st gen for about $189, which is also nice. They don't use the Wear OS though and have their own.
Click to expand...
Click to collapse
I might be in the minority here but I like Wear OS generally. I did look at the Samsung but I'm not sure I want to give up some of the things on Wear. I also looked at the Fossil Gen 5 which looks amazing. Some on Reddit were saying they got a 25% off coupon but that is history now. I even called them to beg but the guy just was sorry I can't do it. Maybe BF or Cyber Monday. 3 months not horrible.
I too think it's software simply because it just dropped dead overnight. But seeing that that is what happens now I'm not too sure. Oh well it's still sitting here but I do believe it's deadsville.
bobby janow said:
I might be in the minority here but I like Wear OS generally. I did look at the Samsung but I'm not sure I want to give up some of the things on Wear. I also looked at the Fossil Gen 5 which looks amazing. Some on Reddit were saying they got a 25% off coupon but that is history now. I even called them to beg but the guy just was sorry I can't do it. Maybe BF or Cyber Monday. 3 months not horrible.
I too think it's software simply because it just dropped dead overnight. But seeing that that is what happens now I'm not too sure. Oh well it's still sitting here but I do believe it's deadsville.
Click to expand...
Click to collapse
Same here, prefer Wear OS, but might consider trying an alternate, if appealing enough. Re the software, I tried resetting one of my Motos, and had a VERY hard time, and almost could not connect. I read it was something to do with an interim Google update, but when I finally did, battery was not better, if not worse. I did not reset any of the others after that.
---------- Post added at 07:41 PM ---------- Previous post was at 07:34 PM ----------
Now that I think of it and read a little more, the Tizen OS might not be a bad idea, given what is thought to be the connection between Google software and the battery failure. It would eliminate that possibility. I don't have much of a complaint with Google, but don't necessarily want to hang my whole life on it.
kat3k said:
Same here, prefer Wear OS, but might consider trying an alternate, if appealing enough. Re the software, I tried resetting one of my Motos, and had a VERY hard time, and almost could not connect. I read it was something to do with an interim Google update, but when I finally did, battery was not better, if not worse. I did not reset any of the others after that.
---------- Post added at 07:41 PM ---------- Previous post was at 07:34 PM ----------
Now that I think of it and read a little more, the Tizen OS might not be a bad idea, given what is thought to be the connection between Google software and the battery failure. It would eliminate that possibility. I don't have much of a complaint with Google, but don't necessarily want to hang my whole life on it.
Click to expand...
Click to collapse
I would like to use Google Pay from the watch. Will tizen do that too?
I believe so, although I use Samsung Pay
kat3k said:
I have more than one Moto 360 (not sport though), and batteries have gone bad almost overnight. I also suspect it's a software issue, although batteries do expire. TOO BAD there is not a battery replacement, as I love these watches. I'm considering the Samsung Active, 2nd gen, when it comes out shortly, but will wait for a price adjustment. Costco sells the 1st gen for about $189, which is also nice. They don't use the Wear OS though and have their own.
Click to expand...
Click to collapse
Update to this OP. I put the watch out of commission, unpaired it from Wear OS and factory reset and put it on the shelf. I even uninstalled Wear OS from the phone. Then I saw an update for the app and I believe that carrier services has gotten some updates as well. So I recharged the watch, reinstalled everything and the watch is now working perfectly. I'm getting over a day of use with very little battery drain. So it seems this was software related and not hardware. It's been a few days now and my Moto 360 is back on my wrist. Crazy but pretty cool.
bobby janow said:
Update to this OP. I put the watch out of commission, unpaired it from Wear OS and factory reset and put it on the shelf. I even uninstalled Wear OS from the phone. Then I saw an update for the app and I believe that carrier services has gotten some updates as well. So I recharged the watch, reinstalled everything and the watch is now working perfectly. I'm getting over a day of use with very little battery drain. So it seems this was software related and not hardware. It's been a few days now and my Moto 360 is back on my wrist. Crazy but pretty cool.
Click to expand...
Click to collapse
Excellent! I have tried the same, with varying results, but hopeful. Still thinking about the upcoming Samsung Active 2, but sure have liked the Moto, and would prefer to stay with that if possible.
kat3k said:
Excellent! I have tried the same, with varying results, but hopeful. Still thinking about the upcoming Samsung Active 2, but sure have liked the Moto, and would prefer to stay with that if possible.
Click to expand...
Click to collapse
Give it a shot this time. Try it as I did deleting everything from everywhere and then re-set it all up. Curious if that works for you too.
bobby janow said:
Give it a shot this time. Try it as I did deleting everything from everywhere and then re-set it all up. Curious if that works for you too.
Click to expand...
Click to collapse
I have more than one of these, having bought on eBay when they were discontinued. One is totally gone, did not respond to the makeover, and got extremely hot on the charger, showing nothing on the screen. I have given up on that one. A second one has fallen by the wayside, in spite of several resets. Now it goes through the boot loop without advancing. Yesterday it looked like it was going to work but it went blank 30 seconds off the charger, repeatedly, rebooting each time.
So I'm down to 3 remaining, and as you found, the battery life seems better, although I don't think it's exactly the battery. As soon as they're put on the charger, they're ready to go again. Since they seem to be dropping like flies, I'm not too optimistic, but we'll see.
I notice there's been another small update to Wear OS. Never know if that's 2 steps forward or 1 step back. I sure have liked this watch and think it's just about perfect for my needs. Can't understand why they abandoned the line.
kat3k said:
I have more than one of these, having bought on eBay when they were discontinued. One is totally gone, did not respond to the makeover, and got extremely hot on the charger, showing nothing on the screen. I have given up on that one. A second one has fallen by the wayside, in spite of several resets. Now it goes through the boot loop without advancing. Yesterday it looked like it was going to work but it went blank 30 seconds off the charger, repeatedly, rebooting each time.
So I'm down to 3 remaining, and as you found, the battery life seems better, although I don't think it's exactly the battery. As soon as they're put on the charger, they're ready to go again. Since they seem to be dropping like flies, I'm not too optimistic, but we'll see.
I notice there's been another small update to Wear OS. Never know if that's 2 steps forward or 1 step back. I sure have liked this watch and think it's just about perfect for my needs. Can't understand why they abandoned the line.
Click to expand...
Click to collapse
Me either. I think Lenovo killed it if I recall. I usually hold down the power button when it does that and the reset then stops the boot loop. Mine also got very hot on the charger and it might still, I'll have to check. It was the Wear OS update that got me to give it another try. I had put the watch away, removed the charger from the desktop and was looking at another watch. But I refuse to pay $295 so I'll wait. I do want the latest if I'm going to buy again but I'll wait for a sale. But for now I got lucky. Off the charger for 4 hours and only down 10% whereas before the whole shebang would only last 3 hours before it shut down. I had reset about a dozen times to no avail and the last time it worked. Stubborn me but certainly persistent.
bobby janow said:
Me either. I think Lenovo killed it if I recall. I usually hold down the power button when it does that and the reset then stops the boot loop. Mine also got very hot on the charger and it might still, I'll have to check. It was the Wear OS update that got me to give it another try. I had put the watch away, removed the charger from the desktop and was looking at another watch. But I refuse to pay $295 so I'll wait. I do want the latest if I'm going to buy again but I'll wait for a sale. But for now I got lucky. Off the charger for 4 hours and only down 10% whereas before the whole shebang would only last 3 hours before it shut down. I had reset about a dozen times to no avail and the last time it worked. Stubborn me but certainly persistent.
Click to expand...
Click to collapse
I can see we definitely think alike. I do not give up easily and have had some success, but not all. You did get lucky, and hope yours continues.
I got a Samsung coupon with a phone purchase and am considering using it on the Samsung Active 2 when it comes out in a couple of weeks. If I didn't have the credit, I'd definitely consider the Active 1 which only came out earlier this year. Although if I'd bought the Active 1 and they came out with an updated version 6 months later, I would not be so happy. They look like the best options to me and the closest to our Moto 360 (but not Wear OS).
kat3k said:
I can see we definitely think alike. I do not give up easily and have had some success, but not all. You did get lucky, and hope yours continues.
I got a Samsung coupon with a phone purchase and am considering using it on the Samsung Active 2 when it comes out in a couple of weeks. If I didn't have the credit, I'd definitely consider the Active 1 which only came out earlier this year. Although if I'd bought the Active 1 and they came out with an updated version 6 months later, I would not be so happy. They look like the best options to me and the closest to our Moto 360 (but not Wear OS).
Click to expand...
Click to collapse
Just looked up the Active 2. It looks really great. Steep price but with credit it should be well worth it. And it looks like a natural fit if you have the Samsung device. But you have until at least the 7th pre-order date and the 27th until it supposedly ships. Keep at the Moto for a little while longer. You'll know soon enough if they are ready for the trash (recycle) heap. I mean if it's dead, then it's dead. Mine suddenly crapped out which is why I couldn't believe it would go that fast. Usually they degrade slowly and noticeably. Good luck.. keep us posted.