Hii Friends,
Im using samsung mega 6.3. (GT-I9200)
im trying to update my mobile via odin. but when i try to enter download mode its not entering .
Please help me
(Volume down + home button+power button )
Dag_Nab.It
S/G MEGA 6.3 (AT&T-US) SGH-i527~GT-i9205
I have the same issue with my device not entering Download Mode. My device will ONLY go to main screen asking for password, which I no longer remember.
please help us
Still_Kicking...
VolumeUP+Home+Power, still getting 'no response' while holding all three down and releasing at start up.
*i forgot to mention that after StartUp, on the Enter Password request page, only the Power button operates. the VolumeUp, VolumeDown, and Home buttons do nothing. I have to press Power button after the screen has blacked out to bring-up the Enter Password request page again.
Today, I installed an old SIM card (SIM not provisioned MM#2) is displayed. I'll have to research this for the meaning as this is a first for me.
This time I held VolumeDown+Home buttons throughout the StartUp process. This time, on the Enter Password request page, in the lower left corner, Safe mode is stated. Anyone have some tips on what we can do while the device is in this mode as I have yet to read anything on Safe mode for any of the devices listed so far?
TO ENTER Safe mode:
Hold Power button until device starts up, release. Now hold down VolumeDown+Home buttons until Enter Password request page shows. The device should now state that its in Safe mode in the lower left corner. Please take note that this is on the S/G MEGA 6.3 (AT&T-US) SGH-i527~GT-i9205.
Galaxy Mega 6.3/ Black screen after ROM Flash
A friend of mine gave me his Galaxy Mega 6.3 as when he previously did something with the phones software, he messed something up and lost imei numbers, wifi and bluetooth wouldn't work however the phone would still turn on. Just like an MP3 player.
I struggle around a day to get this phone into download mode in order to flash its factory rom and i finally got the phone to download mode, i flashed the correct I9205 stock rom on and now the phone wont turn on.
No buttons light up including the blue LED at the top. The screen turns on and back off after a few seconds. No logo appears, but the phone does respond to the power button. Its like a bootloop but it loops before it gets to any sort of logo screen. I cant seem to launch to any sort of safe mode, recovery mode or download mode and the phone is not detected on my computer.
Any ideas on how to get this backup and running.
0Waiser0 said:
A friend of mine gave me his Galaxy Mega 6.3 as when he previously did something with the phones software, he messed something up and lost imei numbers, wifi and bluetooth wouldn't work however the phone would still turn on. Just like an MP3 player.
I struggle around a day to get this phone into download mode in order to flash its factory rom and i finally got the phone to download mode, i flashed the correct I9205 stock rom on and now the phone wont turn on.
No buttons light up including the blue LED at the top. The screen turns on and back off after a few seconds. No logo appears, but the phone does respond to the power button. Its like a bootloop but it loops before it gets to any sort of logo screen. I cant seem to launch to any sort of safe mode, recovery mode or download mode and the phone is not detected on my computer.
Any ideas on how to get this backup and running.
Click to expand...
Click to collapse
Did you check the PDA, CSC, and of course the md5 to make sure you had the right Firmware(ROM)? Where did you download it from?
How did you get the device into download mode?
kidcrazie said:
Did you check the PDA, CSC, and of course the md5 to make sure you had the right Firmware(ROM)? Where did you download it from?
How did you get the device into download mode?
Click to expand...
Click to collapse
I managed to get the device to download mode via the normal method of pressing volume home and power however it doesnt always work and it just restarts continuesly. I got the rom from sammobiles or something like that and i believe its the correct one. I have tried several other roms that is for mega 6.3 but no hope. However i did manage to get twrp installed. Do you by any chance know any os that you can link for me that i can install directly and only by using twrp installation?
0Waiser0 said:
I managed to get the device to download mode via the normal method of pressing volume home and power however it doesnt always work and it just restarts continuesly. I got the rom from sammobiles or something like that and i believe its the correct one. I have tried several other roms that is for mega 6.3 but no hope. However i did manage to get twrp installed. Do you by any chance know any os that you can link for me that i can install directly and only by using twrp installation?
Click to expand...
Click to collapse
There is LineageOS ROM with RR Remix. I have heard that you have to use Kies before you can use Odin3. Sorry for the late reply.
kidcrazie said:
There is LineageOS ROM with RR Remix. I have heard that you have to use Kies before you can use Odin3. Sorry for the late reply.
Click to expand...
Click to collapse
What if kies does not detect device.
0Waiser0 said:
What if kies does not detect device.
Click to expand...
Click to collapse
I understand the problem we are having but I haven't quite figured out a solution just yet. Even my PC isn't recognizing my device now. Don't know WTH!!!!
Related
Well, after spending almost 11 hours trying to boot into recovery or download, I know for sure that there is something going on with my phone re: hardware locked. The date on my box is 7-16. It is an early Vibrant. But no matter what I do, I cannot get into download or recovery which means my ****ing phone is literally worthless.
I have tried all possible thousands of combination's of buttons, batteries, and cords while booting and nothing happens.
The Vibrant logo shows, then it shows the pink, annoying as hell T-mobile logo, than goes to the Galaxy S logo which loads for a little bit and then just leads me to a black screen. Eventually the 4 buttons on the front of the phone turn on and then nothing else happens. It will just sit like this forever.
I know all I need to do is get a working ROM loaded but it is literally impossible to do so.
Can anyone offer any suggestions? Or are anyone else having the same problem?
I guess the only way I can get a working phone is to get in touch with T-mobile and do a Warranty exchange. That's a damn shame too, because I will be without a working phone for a week.
What about using adb?
adb reboot recovery -or- adb reboot download ?
I had a hw locked vibrant, never tried the adb reboot download, recovery did work.. I added another line on my account last night for somone, who got a vibrant, theirs wasn't hw locked, so I traded 'em ;P
Agree with the above poster I have been stuck on the vibrant screen or dark screen and adb still worked to save me
when i try to use adb, it just tells me that it cant find the device. i'm not able to boot into android OS at all.... screen just hangs. so my computer is never getting a chance to see my phone hence why i cant use adb to reboot it into recovery or download.
I believe your device has to go into recovery mode then check with and devices and if you see a device I THINK it is and reboot download, I am 90% certain
Sent from my SGH-T959 using Tapatalk
have you installed the drivers? phone DOES NOT have to boot into android for adb to read it.
98classic said:
have you installed the drivers? phone DOES NOT have to boot into android for adb to read it.
Click to expand...
Click to collapse
i do believe i have the correct drivers installed. i was able to use adb to run lagfixes before i was having this problem. when i boot my phone, i get a sound from my computer saying that it recognizes a usb device. the two drives in the vibrant show up in My Computer but i cannot access them as windows says they are not accessable at the moment.
at what point will adb be able to recognize my phone when booting? no matter what i do when i try adb shell i get error: device not found
It could be the phone not bring in debugging mode, either because it's been turned off or the os isn't getting far enough to turn it on. I think I've been able to get adb to recognize my phone even while it was booting up (at the white vibrant screen). Maybe you can try adb then?
Same problem here. I probably just have to sell it fast on ebay or something. Hopefully some kind of fix starts by the end of the week. First phone in my smartphone life to brick from a simple Voodoo lag fix. Please XDA gods find a solution.
crazycaveman said:
It could be the phone not bring in debugging mode, either because it's been turned off or the os isn't getting far enough to turn it on. I think I've been able to get adb to recognize my phone even while it was booting up (at the white vibrant screen). Maybe you can try adb then?
Click to expand...
Click to collapse
nope, no go. adb will not recognize my device no matter what. and the device isnt loading the OS so i cannot turn debugging on. i guess this is a real "brick" then.
This sounds like a rant rather than a question. Just sayin'.
DKYang said:
This sounds like a rant rather than a question. Just sayin'.
Click to expand...
Click to collapse
fixed that. my bad.
Check my thread in the dev section... I can get ADB working when you are stuck at the vibrant screen... MIGHT... just might work in your situation...
My thread is probably fallen back a few pages now... its a [Guide] [Think Tank]
renocivik said:
Check my thread in the dev section... I can get ADB working when you are stuck at the vibrant screen... MIGHT... just might work in your situation...
My thread is probably fallen back a few pages now... its a [Guide] [Think Tank]
Click to expand...
Click to collapse
thanks for the suggestion. i found your thread and went through the steps in the OP... still no luck. no matter what i do, i cannot get passed the black screen the loads after the galaxy s logo. i also cannot get into download mode or recovery no matter what combination of button presses i use.
just do the following , i used to have the problem of going into the download mode and this is what realy worked to me :
1- turn off the phone.
2- plug in the USB cable.
3- wait until the battery green charging start.
4- press the vol + , vol - , the power botton together.
5- when the screen gose black release the power botton only.
you should now be in the downloading mode
core99 said:
just do the following , i used to have the problem of going into the download mode and this is what realy worked to me :
1- turn off the phone.
2- plug in the USB cable.
3- wait until the battery green charging start.
4- press the vol + , vol - , the power botton together.
5- when the screen gose black release the power botton only.
you should now be in the downloading mode
Click to expand...
Click to collapse
this isnt working either. :-(
I just fixed this on my phone. Your phone will go into download mode. Plug the phone in and wait for the battery symbol to fully load. Hold Vol + and _ and PWR until it goes black, then release the PWR button only. It will go into DL mode. Fire up Odin, and flash the "Froyo that does not brick" ROM. It will boot into the i9000 recovery mode and give you an error. Hold the Vol + and - and PWR again and release PWR when the phone goes black. It will go into DL mode again. Now with Odin, flash the factory firmware, making sure to click re-partition this time. After the phone reboots, it will fire right up into the factory ROM.
atoz350 said:
I just fixed this on my phone. Your phone will go into download mode. Plug the phone in and wait for the battery symbol to fully load. Hold Vol + and _ and PWR until it goes black, then release the PWR button only. It will go into DL mode. Fire up Odin, and flash the "Froyo that does not brick" ROM. It will boot into the i9000 recovery mode and give you an error. Hold the Vol + and - and PWR again and release PWR when the phone goes black. It will go into DL mode again. Now with Odin, flash the factory firmware, making sure to click re-partition this time. After the phone reboots, it will fire right up into the factory ROM.
Click to expand...
Click to collapse
this is exactly the method i want to try. but unfortunately i cannot get the phone into recovery or download mode. i have tried at least 100 times now with many different combination's of plugging the usb cord in and pressing the volume and power buttons.
two ideas: one, is it possible that i wiped recovery and download mode from my phone on accident? the reason why i ask is that i was super tired and flashing roms and kernels to my phone. i flashed back to my original stock rom and then i flashed the kernel. for some reason, i selected wipe date/cache in Rom Manager before flashing the kernel. i have no idea why i did this. seriously. totally noob move. so im assuming i have a kernel flashed but now there is no ROM installed for the phone to boot into.
two, if above is not the issue, than im going to assume that the phone is not recognizing any button presses while its off, so when i turn it on it just recognizes that the power was pressed and ignores the volume presses, thus not booting the phone into recovery or download.
edit: i should mention again that at no time does adb recognize my device. so i cannot use adb to reboot the phone into the mode i need.
just a comment for the OP - the vibrant isnt worthless, it is something that YOU did to get the phone into its current state. So dont blame the phone for something that it didnt do on its own.
/end rant
byt3b0mb said:
just a comment for the OP - the vibrant isnt worthless, it is something that YOU did to get the phone into its current state. So dont blame the phone for something that it didnt do on its own.
/end rant
Click to expand...
Click to collapse
I understand what you mean. I appreciate your criticism of my original post. Let me say that I wrote it while frustrated. But I know that isn't an excuse.
The device is fantastic. I know that I did this to it myself. It's unfortunate.
Anyways, I received a replacement phone. I will be more careful this time.
I tried to Unroot my Galaxy Tab 10.1 LTE last night and think I may have bricked my tablet. I used the instructions here on the XDA forum which had a link to all the Stock ROM's in one place. I got the most recent one and the only one for USA but it said it was for the model 7510. I didn't think that would be a problem since the USB drivers I installed on my PC were also labeled as being for the 7510 and they worked.
This tablet is the SCH-I905. Now I can't get it to boot at all. Gets stuck in a boot loop. Shows the Samsung logo, then resets and does it again. I can't get it in recovery mode either. Goes to a black screen and hangs.
Using the normal process to get to Download mode doesn't work. Holding Power and Volume Up, then letting go of the Power button, then pressing Volume Down and then Up. That's one weird thing. I can get to the option screen that shows the Download and Recovery mode options. Normally I would hit the Volume Down button to select Download mode and on the screen it says to press Volume Up to continue or Volume Down to cancel. If I press Volume Up it goes to a black screen and hangs. If I press Volume Down I get the Odin Download screen that says Waiting on USB cable.
That screen doesn't look the same as what I normally see but I'm not sure what's different. I didn't memorize each line of text. I just know there's not as much text there as there usually is. My PC will not recognize the tablet no matter which USB port I try to use and the tablet doesn't recognize that the USB cable is plugged in. I had no problem with the USB connection before I flashed the 7510 stock ROM.
So, if I cannot get to recovery mode and I can't get Download mode to work so I can use Odin to flash a different rom then is this thing bricked or is there something else I can try? I am about to try using my laptop and its USB ports but I don't think that's going to make any difference.
BTW, I have since found the correct 'stock recovery rom' at droidbasement.com and downloaded it to my PC. I just need to get on the tablet somehow.
Many people have your problem. I have my Lte verizon bricked as yours. The problem is demaged bootloader, only nvflash can fix it but actually our bootloader is locked and we need a hex key called sbk. At least we have to wait that somebody hack our tab from the basement. For now we can only search and share result.
pickupcash said:
I tried to Unroot my Galaxy Tab 10.1 LTE last night and think I may have bricked my tablet. I used the instructions here on the XDA forum which had a link to all the Stock ROM's in one place. I got the most recent one and the only one for USA but it said it was for the model 7510. I didn't think that would be a problem since the USB drivers I installed on my PC were also labeled as being for the 7510 and they worked.
This tablet is the SCH-I905. Now I can't get it to boot at all. Gets stuck in a boot loop. Shows the Samsung logo, then resets and does it again. I can't get it in recovery mode either. Goes to a black screen and hangs.
Using the normal process to get to Download mode doesn't work. Holding Power and Volume Up, then letting go of the Power button, then pressing Volume Down and then Up. That's one weird thing. I can get to the option screen that shows the Download and Recovery mode options. Normally I would hit the Volume Down button to select Download mode and on the screen it says to press Volume Up to continue or Volume Down to cancel. If I press Volume Up it goes to a black screen and hangs. If I press Volume Down I get the Odin Download screen that says Waiting on USB cable.
That screen doesn't look the same as what I normally see but I'm not sure what's different. I didn't memorize each line of text. I just know there's not as much text there as there usually is. My PC will not recognize the tablet no matter which USB port I try to use and the tablet doesn't recognize that the USB cable is plugged in. I had no problem with the USB connection before I flashed the 7510 stock ROM.
So, if I cannot get to recovery mode and I can't get Download mode to work so I can use Odin to flash a different rom then is this thing bricked or is there something else I can try? I am about to try using my laptop and its USB ports but I don't think that's going to make any difference.
BTW, I have since found the correct 'stock recovery rom' at droidbasement.com and downloaded it to my PC. I just need to get on the tablet somehow.
Click to expand...
Click to collapse
Did you solved the issue?
Please share ..., i face the same problem now ...
regards,
erwien.
Did you solved the issue.
share me......i face the same problem now
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help me plz
I recently bought a rooted Galaxy S3 from a friend. The problem is I can't get into download mode or CWM recovery.
I tried installing CWM recovery using ROM manager (v5) but I got an error saying: "GT-9300 does not have an officiall supported CWM recovery yet.
The phone is on android version 4.1.1 at this moment.
Could you help me installing recovery?
r3inhout said:
I recently bought a rooted Galaxy S3 from a friend. The problem is I can't get into download mode or CWM recovery.
I tried installing CWM recovery using ROM manager (v5) but I got an error saying: "GT-9300 does not have an officiall supported CWM recovery yet.
The phone is on android version 4.1.1 at this moment.
Could you help me installing recovery?
Click to expand...
Click to collapse
No download mode then you have a faulty phone and require a service centre repair .
jje
You could try a usb jig to force into download mode. They're a couple of dollars / pounds whatever.
There's also a thread in general to find who could lend you one nearby
Sent from my GT-I9300 using Tapatalk 4
Just to eliminate things, how are you trying to get into recovery and download?
slaphead20 said:
Just to eliminate things, how are you trying to get into recovery and download?
Click to expand...
Click to collapse
That seems a smart question I'm new to Samsung.
Download: Volume down, power on button and front button (home button) pushed in at the same time whilst the device is off to get into download. Result: I see the screen go on (screen is black but there's backlight) and after a couple of seconds it just boots the normal android system.
Recovery is volume up, power and home at the same time when the device is turned off. Same here, I see a response e.g. the backlight goes on but after a few seconds the phone boots up normally.
The booting proces takes longer than it normally does when just turning the device on. I think the software installed is causing this (the hardware seems to respond but it's like the software just ignores the input)
r3inhout said:
That seems a smart question I'm new to Samsung.
Download: Volume down, power on button and front button (home button) pushed in at the same time whilst the device is off to get into download. Result: I see the screen go on (screen is black but there's backlight) and after a couple of seconds it just boots the normal android system.
Recovery is volume up, power and home at the same time when the device is turned off. Same here, I see a response e.g. the backlight goes on but after a few seconds the phone boots up normally.
The booting proces takes longer than it normally does when just turning the device on. I think the software installed is causing this (the hardware seems to respond but it's like the software just ignores the input)
Click to expand...
Click to collapse
I would suggest either trying with adb or as suggested, usb jig
offbleh never
slaphead20 said:
I would suggest either trying with adb or as suggested, usb jig
Click to expand...
Click to collapse
I'll keep my hands of the adb thing. I don't want to make my problem worse
In my country no one seems to know such a usb jig but I already found a place where I can order them
I just have to stick the thing in and wait for it to engage download mode before I plug in my normal data cable right?
Thanks for the help
So I believe. I've not used one myself
Sent from my GT-I9300 using Tapatalk 4
**Please move to correct forum if not allowed*
Samsung J3 - J337P > Windows 10
Will not boot into download mode, Will not boot into recovery.
Power on > SAMSUNG J3 screen > No boot. Screen just flashes. No logo after the initial J3 screen.
Have tried every button combination / plugging USB in trick I can think of in an attempt to get to download mode.
Phone immediately attempts to boot when plugged in through USB. Im sure its just trying to display the charging screen but it doesn't even do that.
Samsung drivers are installed but do not see any USB recognition in Device Manager.
Any ideas for this newly acquired paper weight?
did you try adb or fastboot? just because its not showing in windows doesn't mean its not being seen...
i finally got it to boot into download mode by holding VOL down and the home key while plugging the usb in. flashed to stock rom with odin. not rooted but also not useless now.
I am having similar problems although self-induced. I had messed up my J3 Achieve so that it wouldn't boot. So, I tried reloading the stock firmware but had problems. I ended up loading the combination firmware factory binary. But, now I cannot get it into Download Mode to use ODIN for another firmware update. It keeps going in to the Unknown Power or Upload Mode. ODIN sees the phone in that mode but won't connect to load files.
The Factory Binary has a place to do DownloadMode, but it says Enter Password. So, I have no idea what the password would be and coannot find any documentation on the service firmware (assuming they use this at the factory to test). I can get to recovery, which will let me load from SD or ADB. I have barely used ADB and couldn't get it to connect. So, I need some guidance. Hopefully I didn't totally brick it, although I only paid about $60 for it and can get most of that back for parts.
Ideas?
OK, I got the stock ROM reloaded - finally. Now, however, I'm back to the problem that started all of these problems in the first place. When I flash TWRP, the phone won't boot. It shows the initial screen and then goes into a mode where it is either black or dark gray (momentary flashes like it's trying to do something). I've verified my version of TWRP (released in October). Any ideas how to flash this one correctly?
BrianN_Cols_OH said:
I am having similar problems although self-induced. I had messed up my J3 Achieve so that it wouldn't boot. So, I tried reloading the stock firmware but had problems. I ended up loading the combination firmware factory binary. But, now I cannot get it into Download Mode to use ODIN for another firmware update. It keeps going in to the Unknown Power or Upload Mode. ODIN sees the phone in that mode but won't connect to load files.
The Factory Binary has a place to do DownloadMode, but it says Enter Password. So, I have no idea what the password would be and coannot find any documentation on the service firmware (assuming they use this at the factory to test). I can get to recovery, which will let me load from SD or ADB. I have barely used ADB and couldn't get it to connect. So, I need some guidance. Hopefully I didn't totally brick it, although I only paid about $60 for it and can get most of that back for parts.
Ideas?
Click to expand...
Click to collapse
I know you've fixed this but the way to get it to download mode when you get the upload screen is by holding down vol - , power and home button. Once the screen goes blank continue to hold down the home button and let off either the vol- and hold the home button, or hold vol - still and home button. It will then boot into download mode.
---------- Post added at 12:44 PM ---------- Previous post was at 12:41 PM ----------
BrianN_Cols_OH said:
OK, I got the stock ROM reloaded - finally. Now, however, I'm back to the problem that started all of these problems in the first place. When I flash TWRP, the phone won't boot. It shows the initial screen and then goes into a mode where it is either black or dark gray (momentary flashes like it's trying to do something). I've verified my version of TWRP (released in October). Any ideas how to flash this one correctly?
Click to expand...
Click to collapse
That TWRP build doesn't work. I have created a build that works only functions arent working properly so i just need to edit some things then I will upload it here.
Hi
yesterday my tab s6 screen got unresponsible without anything else happened..
Then i found out that if i used the pen - the n i could turn it off from drop down menu.
I did that but then when i tried to turn it on it got stuck on that bootloop!
I can not access recovery mode - only download mode.
When i put it on charge it starts booting without showing battery percent and boots over and over until battery is drained.
In download mode i tried to flash Bootloader and firmware - but no luck ( odin proceduce succeded but the tab is still in the same bootloop )..
Still can't reach recovery menu..
Any ideas?
Recovery Mode is tricky to get to on this tablet - The timings of the button presses are difficult to nail. Assuming you weren't trying to flash anything to your tablet prior to it boot looping, I don't see any reason why you couldn't access Recovery Mode.
Reboot Tab by pressing and holding both Power (Bixby) button and volume down. Once screen turns off immediately press Power and Volume Up, let go once you see Samsung logo.
bartleby999 said:
Recovery Mode is tricky to get to on this tablet - The timings of the button presses are difficult to nail. Assuming you weren't trying to flash anything to your tablet prior to it boot looping, I don't see any reason why you couldn't access Recovery Mode.
Reboot Tab by pressing and holding both Power (Bixby) button and volume down. Once screen turns off immediately press Power and Volume Up, let go once you see Samsung logo.
Click to expand...
Click to collapse
Tried again in 30min.. no luck :/
As soon as the screen gets dark the device restarts.. sometimes i manage to hold those buttons but still no reovery mode :/
egidsatr said:
Tried again in 30min.. no luck :/
As soon as the screen gets dark the device restarts.. sometimes i manage to hold those buttons but still no reovery mode :/
Click to expand...
Click to collapse
Have you done anything to your tablet prior to bootloop? Tried to flash anything, deleted anything?
Again, there's no reason you shouldn't be able to access Recovery this situation is exactly why it's there.
bartleby999 said:
Have you done anything to your tablet prior to bootloop? Tried to flash anything, deleted anything?
Again, there's no reason you shouldn't be able to access Recovery this situation is exactly why it's there.
Click to expand...
Click to collapse
I opened NBA 2K Mobile and then i went away for like 20mins..
Then i opened the tab and screen was not reacting - only with pen.
I think the USB debugging is not enabled - is there any ways how to enable it without rooting?
Just tried to install a firmware through download mode - Odin shows "passed" and my tab is still in the same sh** ..:/
Hi,
Really need your help, after I updated my firmware using Odin, updated BL, AP, CP, CSC, my tab cannot boot up stuck in logo. Doing the Power + volume up leads me to different screen now.
Cannot access recovery mode also.
What must I do? Pleasssee help. Added the pic, after doing hard reset (power + vol up)
I cannot connect back to Odin also. Always setup connection failed.
Please help. Messed up big time :'(
Thank you in advance.
JayR0503 said:
Hi,
Really need your help, after I updated my firmware using Odin, updated BL, AP, CP, CSC, my tab cannot boot up stuck in logo. Doing the Power + volume up leads me to different screen now.
Cannot access recovery mode also.
What must I do? Pleasssee help. Added the pic, after doing hard reset (power + vol up)
I cannot connect back to Odin also. Always setup connection failed.
Please help. Messed up big time :'(
Thank you in advance.
Click to expand...
Click to collapse
What country are you located in?
iBowToAndroid said:
What country are you located in?
Click to expand...
Click to collapse
UAE..
"setup connection failed" is a USB error. Try a different cable, or a different port on the computer, or a totally different computer