My Moto Z died. - Moto Z Questions & Answers

i had my phone in my pocket, pulled it out and did some browsing. i changed my zooper widget, clicked the power button to put it to sleep and put it in my pocket. i pulled it out about 5 seconds after i put it in my pocket and the phone is completely dead. doesn´t respond to power button or any of the button combos i have tried (power + vol down / power + vol up) and doesn´t get detected on my pc or in fastboot. i was very gentle with the phone when putting it in my pocket and while pulling it out. i have no idea why this might have happened and it looks brand new on the outside. i was running AOKP and i have had no issues what so ever before. and charging shows no sign of life either, is it a software or hardware problem? and is it fixable in any way? since i live in northern sweden there is no shops or people that do repairs for this phone.

The Unknown123 said:
i had my phone in my pocket, pulled it out and did some browsing. i changed my zooper widget, clicked the power button to put it to sleep and put it in my pocket. i pulled it out about 5 seconds after i put it in my pocket and the phone is completely dead. doesn´t respond to power button or any of the button combos i have tried (power + vol down / power + vol up) and doesn´t get detected on my pc or in fastboot. i was very gentle with the phone when putting it in my pocket and while pulling it out. i have no idea why this might have happened and it looks brand new on the outside. i was running AOKP and i have had no issues what so ever before. and charging shows no sign of life either, is it a software or hardware problem? and is it fixable in any way? since i live in northern sweden there is no shops or people that do repairs for this phone.
Click to expand...
Click to collapse
I've made a thread for this in the guide section.

Manish54 said:
I've made a thread for this in the guide section.
Click to expand...
Click to collapse
i have tried that but it never gets detected on my pc.

doesn't it even show up as Qualcomm device on PC ? try normal USB ports not USB 3.0 ports

The Unknown123 said:
i have tried that but it never gets detected on my pc.
Click to expand...
Click to collapse
That means your battery died and you're gonna have a hard time connecting it. But it will connect eventually. Connect it to your PC and press the vol down+power button for 2 minutes. If it doesn't pop up then keep trying until it detects it. And when it does.. run the blank flash file and leave the phone in bootloader for atleast 10 minutes it more for the battery to charge, before flashing any rom.

Manish54 said:
That means your battery died and you're gonna have a hard time connecting it. But it will connect eventually. Connect it to your PC and press the vol down+power button for 2 minutes. If it doesn't pop up then keep trying until it detects it. And when it does.. run the blank flash file and leave the phone in bootloader for atleast 10 minutes it more for the battery to charge, before flashing any rom.
Click to expand...
Click to collapse
i have tried it on multiple different pc's on multiple different usb ports but still nothing. could i put some books to hold the vol down and power and leave it there or do i need to let go of the buttons every 2 minutes? any tips?

The Unknown123 said:
i have tried it on multiple different pc's on multiple different usb ports but still nothing. could i put some books to hold the vol down and power and leave it there or do i need to let go of the buttons every 2 minutes? any tips?
Click to expand...
Click to collapse
It finally worked for me when I desassembled the entire phone, removed the battery and connected it again. But I won't suggest doing that unless you know what you're doing. And I'm not even sure what worked for me.. it just popped up on my pc after 100,000 attempts :/

Manish54 said:
It finally worked for me when I desassembled the entire phone, removed the battery and connected it again. But I won't suggest doing that unless you know what you're doing. And I'm not even sure what worked for me.. it just popped up on my pc after 100,000 attempts :/
Click to expand...
Click to collapse
I do have warranty from the shop i baught it from (cyberphoto.se). Do you think they could find out that the bootloader is unlocked since the phone is completely dead? Or if they even care?

The Unknown123 said:
I do have warranty from the shop i baught it from (cyberphoto.se). Do you think they could find out that the bootloader is unlocked since the phone is completely dead? Or if they even care?
Click to expand...
Click to collapse
I work with a phone shop, yes when we send the phones to the service center they will find out if you unlocked the bootloader in official way, even if its bricked. Only on a few dev devices or unsecured/cracked bootloader they won't find out.

thanks for the answers! but i still don't understand why it got bricked... it was functioning perfectly and just straight out of no where just dies? i have read that this has happened on other motorola phones. is it my fault that the phone broke? or is it due to some kind of failure of the phone / motorola?

Vcek said:
I work with a phone shop, yes when we send the phones to the service center they will find out if you unlocked the bootloader in official way, even if its bricked. Only on a few dev devices or unsecured/cracked bootloader they won't find out.
Click to expand...
Click to collapse
I today got the phone back from the repair shop. It Said on the website that i would have to pay IF the warranty was void and that they would send me an email so that we could agree on a Price before they repair the phone. But they Never sent me an email and i did not get a Bill with the phone, so i think i got it for free. It says on the note that they changed out the motherboard.

Related

Stuck at phone to pc screen + hardware lock phone = RIP

I've tried every possible combination ... literally tried everything and this quote from this thread http://forum.xda-developers.com/showthread.php?t=771247 just comfirmed it to me
METHOD 4: STUCK AT PHONE ! COMPUTER:
(and are not able to use vol+ vol- methods to access downloader/recovery)
CALL TMOBILE AND BEG FOR THEM TO REPLACE UR PHONE..
i cant believe its that easy to mess up your vibrant, my g1 never gave me a problem
did you try:
1. Phone starts OFF
2. Hold volume up + volume down buttons
3. Plug in USB cable
That is how I get into download mode. You don't ever hit the power button and you plug in the USB cable WHILE holding down the volume buttons.
El Cipitio said:
I've tried every possible combination ... literally tried everything and this quote from this thread http://forum.xda-developers.com/showthread.php?t=771247 just comfirmed it to me
METHOD 4: STUCK AT PHONE ! COMPUTER:
(and are not able to use vol+ vol- methods to access downloader/recovery)
CALL TMOBILE AND BEG FOR THEM TO REPLACE UR PHONE..
i cant believe its that easy to mess up your vibrant, my g1 never gave me a problem
Click to expand...
Click to collapse
El Cipitio!!!!!!!
[do you eat ashes?] j/k
anyway... I'm sure there's a fix.
I *think* there's a fix.
ndhr3d said:
did you try:
1. Phone starts OFF
2. Hold volume up + volume down buttons
3. Plug in USB cable
That is how I get into download mode. You don't ever hit the power button and you plug in the USB cable WHILE holding down the volume buttons.
Click to expand...
Click to collapse
This is the way, no power just volume up an volume down, or just volume down with the same method. Be sure you remove your sd and sim cards also.
Sent from my Vibrant running Bionix Final w/Jacs and Voodoo using XDA App
What has always worked for me is:
1. Power off the phone
2. Plug it in via USB
3. Wait for the green battery symbol to pop up
4. Hold vol. down and the power button until the Download screen pops up.
MrDragomir said:
What has always worked for me is:
1. Power off the phone
2. Plug it in via USB
3. Wait for the green battery symbol to pop up
4. Hold vol. down and the power button until the Download screen pops up.
Click to expand...
Click to collapse
I have a hardware locked phone and have been stuck at the phone to computer link screen (a rather nervous place to be, I might say). First you need to take the battery out (to turn the phone off). Then you plug in the USB with the battery out. Then you put the battery in. You need to get the battery charging indicator, and I can't remember if you need to unplug/replug USB for that or not. Then you hold down both volume buttons and the power button. The *second* time you see Vibrant (phone reboots twice) let go the power button. You should end up in download mode.
I have the same issue, and when i try to do this:
JJMT said:
I have a hardware locked phone and have been stuck at the phone to computer link screen (a rather nervous place to be, I might say). First you need to take the battery out (to turn the phone off). Then you plug in the USB with the battery out. Then you put the battery in. You need to get the battery charging indicator, and I can't remember if you need to unplug/replug USB for that or not. Then you hold down both volume buttons and the power button. The *second* time you see Vibrant (phone reboots twice) let go the power button. You should end up in download mode.
Click to expand...
Click to collapse
it resets back to the battery icon.
Basically, im in the exact same situation as El Cipitio. i tried EVERYTHING!!! no luck at all...
Can adb still see your phone? I'm guessing no, but if it can just use "adb reboot downlaod".
Then again.... you guys are aware that the "hardware locked" issue was fixed almost two months ago right? One of the members posted a thread with a zip and the JI6 update also fixed this. There fore if you didn't flash either you should call Tmo, but if you have, then you're just doing it wrong... GL either way.
ahbad said:
I have the same issue, and when i try to do this:
it resets back to the battery icon.
Basically, im in the exact same situation as El Cipitio. i tried EVERYTHING!!! no luck at all...
Click to expand...
Click to collapse
One other thing to try is to remove the sim and external sd card and try the instructions I posted again. Really, if you get the pc to phone connection icon, you can get it into download mode and use odin to flash.
Dont waste your time fellas with trying to get,into recovery/download mode. If its anything like my hardware locked vibrant there isn't a key combo that will work. Probably thinking that your doing something wrong,YOUR NOT.
Im using my vibrant on att so I didn't consider calling tmobile. I actually called samsung, and after 5min on the phone they agreed to repair/replace for free. They recieved my phone on saturday amd I got it back that following thursday.
Save yourself a headache and sending
Sent from my SGH-T959 using XDA App
Might be a fix????
intruda119 said:
Dont waste your time fellas with trying to get,into recovery/download mode. If its anything like my hardware locked vibrant there isn't a key combo that will work. Probably thinking that your doing something wrong,YOUR NOT.
Im using my vibrant on att so I didn't consider calling tmobile. I actually called samsung, and after 5min on the phone they agreed to repair/replace for free. They recieved my phone on saturday amd I got it back that following thursday.
Save yourself a headache and sending
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Some one posted this in another thread. My brick got sent back before I could try this.
http://forum.xda-developers.com/showthread.php?p=8822843
This is how I got it to work....
1. Take out the battery
2. Plug the USB into the phone
3. Plug USB into the PC
4. Hold down the Volume up/down + Power button with one hand
5. Put the battery back in with the other hand
6. Wait for the phone2pc icon to flash 2 times and on the second time when the screen goes black release only the POWER BUTTON
7. When you see the digging Android you can let go of the Volume buttons
That is the only way I could get it to work
No, I can't get it into adb mode. The phone bootup screen comes (vibrant, the pink tmobile thing, then galaxy s), but then it goes black. The computer doesn't find anything during this time.
I don't really have time to do the soldering, so i'll try calling samsung. Problem is i live in toronto and bought this thing for cash, so i have no clue what to tell samsung lol. If that doesnt work, i guess soldering it is...
Try this:
unplug, remove battery, remove sim/sd cards
hold down volume control buttons
plug into wall adapter (usb charger - not to computer but to outlet)
pop battery in
Took me a couple tries, but I got my Vibrant into dl mode from nothing but a black screen (I could not register charging, or "phone ! pc" error)
intruda119 said:
Dont waste your time fellas with trying to get,into recovery/download mode. If its anything like my hardware locked vibrant there isn't a key combo that will work. Probably thinking that your doing something wrong,YOUR NOT.
Im using my vibrant on att so I didn't consider calling tmobile. I actually called samsung, and after 5min on the phone they agreed to repair/replace for free. They recieved my phone on saturday amd I got it back that following thursday.
Save yourself a headache and sending
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I'm am referencing more to the fact that these phones are not "hardware" locked. Hardware would refer to the volume & power keys not working... When your phone is on they work right?
Like stated before, IF, your phone is "hardware locked" look to either use the script or flash JI6. This way you re-gain functionality of the recovery & dl mode before flashing anything!
Ditto.. i got mine back after flashing without removing the lag fix.. never again... i will wait for froyo.. if that ever happens...
May I ask what bricked you?
nomadrider123 said:
Some one posted this in another thread. My brick got sent back before I could try this.
http://forum.xda-developers.com/showthread.php?p=8822843
Click to expand...
Click to collapse
The brick, in atleast my case, was from untimely removal of the phone from USB during Download mode of flashing stock kernal via Odin. This method described in the link above worked for me in getting the phone to boot into download mode without the use of the hardware keys (aka hardware locked phones). I also contacted Samsung directly through their Galaxy tech line, and they said I could send it in for free with their shipping label and if they couldn't flash back I could get a replacement, but there was a about a 2 week window I would be looking at without a phone, so I tried the homemade download-boot circuit and it worked perfectly.
THIS IS YOUR FIX!!!
I just did this the other day. If you are still stuck with the phone/!/computer screen do the following:
1.Hold the volume up/down + power button simultaneously
2.The screen will go black / reappear/ then go black again...when this happens, release the power button and continue holding the volume up/down button
3.Welcome back to download mode!
Please Mods, please lock this thread
Please stop waisting everyones time with stupid instructions.
When a phone is "hardware locked" (that is, bad flash/missing the sbin file.....)
YOU CANNOT GET INTO DOWNLOAD MODE OR RECOVERY WITH ANY KEY COMBINATION.
Stop waisting your time trying anything cause its not going to work. And thats a Fact.
Final fix and summary to this thread,
Either call T-mobile or Samsung.
Finish.

Dead vibrant, nothing on screen, no DMode! Help!!

Hi,
I'm going to keep it as short as I can, just bought a vibrant and rooted in a nice way, then I tried to use odin to update from 2.1 to 2.2, it did it but then the screen goes black and it doesn't shows anything and when i say anything I really mean it, no battery when I plug it, and no brick message. Then I discovered that I used the wrong image to try and update it the one for the i9000
note:
i tried to put it on download mode, but as i said before it doesn't do anything is literally dead it, i think I'm going out of options i got no idea what to do anymore, PLZ SOMEONE GIVE ME SOME HOPE!!!
Two options
1) Go to radio shack, spend a few bucks and build a custom USB jig that will get you into download mode. The thread is here somewhere in the forums, search for it.
2) http://forum.xda-developers.com/showthread.php?t=1277056
UnBrickable Mod is awesome! It's easier to upload download mode with a click then to hold buttons.
SamsungVibrant said:
Two options
1) Go to radio shack, spend a few bucks and build a custom USB jig that will get you into download mode. The thread is here somewhere in the forums, search for it.
2) http://forum.xda-developers.com/showthread.php?t=1277056
Click to expand...
Click to collapse
I did one myself, and tested on a friend captivate, but my vibrant still the same NOTHING!, i mean wtf! the only thing it could have is a software/firmware problem but it seems he completely died on me!! :/
I had a bad cable once and had a odin flash go wrong..
Started out with download mode, but with no luck connecting to pc via 2 diff computers (not realizing it was the cable at the time) I kept messing around with it, sometimes connecting, then Odin screwing up again and eventually got to your point...nothing whatsoever, DEAD
After a while...called TMO and ordered a replacement...but didn't give up, I kept on with cable to phone, then pc...vice versa...battery in/out..and eventually out of nowhere it came back on..no idea how..one thing I do remember is reading to use vol up+down, but for me there was some weird combo where I think i started with up+down, then let go of up(kept holding down, or just used vol down)..can't quite remember...but don't give up..again mine was dead dead dead...somehow she came back...keep trying different things no JIG...
EDIT: Take your micro sd out of the phone and sim card too...that much i do remember...
accordex said:
I had a bad cable once and had a odin flash go wrong..
Started out with download mode, but with no luck connecting to pc via 2 diff computers (not realizing it was the cable at the time) I kept messing around with it, sometimes connecting, then Odin screwing up again and eventually got to your point...nothing whatsoever, DEAD
After a while...called TMO and ordered a replacement...but didn't give up, I kept on with cable to phone, then pc...vice versa...battery in/out..and eventually out of nowhere it came back on..no idea how..one thing I do remember is reading to use vol up+down, but for me there was some weird combo where I think i started with up+down, then let go of up(kept holding down, or just used vol down)..can't quite remember...but don't give up..again mine was dead dead dead...somehow she came back...keep trying different things no JIG...
EDIT: Take your micro sd out of the phone and sim card too...that much i do remember...
Click to expand...
Click to collapse
thx for the ray of hope pal but I think i'll just sell ir or something anyway doesn't hurt to keep trying until it happens, i have seen mostly 2 kind of options on internet the buttons combo and the jig tried them both nothing seems to work, I just think i have no luck, i bought the cell and 48h later it was already dead.....anyways thx to the people who bothered to answer me
Options:
1.you can call TMO for replacement.
2. Let the technician open it maybe there's something wrong wid d digitizer
3.Have you heard about the JTAG? It can resurrect your phone!
Djhemz07 said:
Options:
1.you can call TMO for replacement.
2. Let the technician open it maybe there's something wrong wid d digitizer
3.Have you heard about the JTAG? It can resurrect your phone!
Click to expand...
Click to collapse
UnBrickable mod is way better than JTAG. You should check it out. JTAG works once. UnBrickable mod allows software based recovery always and works on a dead brick with no special tools once its applied.
There two videos on the portal now which mention it. I'd like to think people are using it.. after all, this mod doesn't just happen. It takes someone to put in the work to research it... ahem...
option 1
--------
1. remove the sim-card and the memory card
2. remove the battery
3. connect the USB cable to the computer and to the cellphone (still no battery).
4. press on both volume buttons (volume up+volume down)
5.while you press on the buttons enter the battery into the cellphone.
option 2
--------
1. connect the USB cable to the computer and to the cellphone
2. press on both volume buttons (volume up+volume down)
3. press and hold the power button
4. the screen will dim - keep pressing on the buttons (3 of them)
5. the screen will show up the cellphone-computer picture - keep pressing...
6. the screen will dimm again - keep pressing
7. the screen will show up with the vibrant logo
8. leave the buttons - now the cellphone should enter to download mode
AdamOutler said:
UnBrickable mod is way better than JTAG. You should check it out. JTAG works once. UnBrickable mod allows software based recovery always and works on a dead brick with no special tools once its applied.
There two videos on the portal now which mention it. I'd like to think people are using it.. after all, this mod doesn't just happen. It takes someone to put in the work to research it... ahem...
Click to expand...
Click to collapse
sounds interesting i'll try those method anyone mind sending me the links?? btw how am i supposed to connect my phone onto the PC if it doesn't start which means it doesn't get recognized???? and a friend told me that i ****ed the Boot load does it fix that too??
vicmelgen said:
sounds interesting i'll try those method anyone mind sending me the links?? btw how am i supposed to connect my phone onto the PC if it doesn't start which means it doesn't get recognized????
Click to expand...
Click to collapse
Just connect it to the pc even if it doesn't recognized
Sent from my GT-I9000 using XDA App
did you try this?
battery out...
battery in--> hold only vol UP and power? for a few seconds

Hard Brick SII

My SII just died over the weekend. I was installing the latest JB AOKP and it was rebooting or freezing up randomly when it eventually just decided to not come back up.
I have tried several of the suggestions to try to at least get it into download mode but nothing happens. I have plugged it in and it warms up, seeming to be charging, but the computer does not see it.
I am debating trying this:
http://forum.xda-developers.com/showthread.php?p=8822843
Any other suggestions?
Thanks.
You tried taking battery out plugging into the computer then trying download mode? Also tried jig?
Sent from my SGH-I777
122ninjas said:
You tried taking battery out plugging into the computer then trying download mode? Also tried jig?
Sent from my SGH-I777
Click to expand...
Click to collapse
Tried the first one, but not the jig, don't have one. Was hoping some other method would work without buying the jig.
Thanks.
pgonza02 said:
Tried the first one, but not the jig, don't have one. Was hoping some other method would work without buying the jig.
Thanks.
Click to expand...
Click to collapse
Its like 2$
Sent from my SGH-I777
122ninjas said:
Its like 2$
Sent from my SGH-I777
Click to expand...
Click to collapse
Dumb question, are they generic or phone specific?
Do you have a link to one?
Thanks.
pgonza02 said:
Dumb question, are they generic or phone specific?
Do you have a link to one?
Thanks.
Click to expand...
Click to collapse
I have never needed to use one but when I saw your post I searched Amazon for "USB jig" it looks like some are phone specific some don't work at all some have bad reviews etc. of course if you get this one " [Aftermarket Product] Black Download Mode Unbrick Fix Micro USB JIG For Samsung GT-i9100 Galaxy S II Omnia 7 Epic Fascinate T959 Vibrant Replace Replacement by BestMatch" with free shipping on orders over $25.00 it's $4.99 and it don't work it is Fulfilled by Amazon so no problem getting a refund.. Some reviews say it works on the i777 I can't confirm this...... Just be careful of fake reviews from dummy accts. Here is the link..... GL I know you can get them on ebay as well
http://www.amazon.com/s/ref=nb_sb_s...field-keywords=usb+jig&sprefix=usb+ji,aps,608
snipe2nite said:
I have never needed to use one but when I saw your post I searched Amazon for "USB jig" it looks like some are phone specific some don't work at all some have bad reviews etc. of course if you get this one " [Aftermarket Product] Black Download Mode Unbrick Fix Micro USB JIG For Samsung GT-i9100 Galaxy S II Omnia 7 Epic Fascinate T959 Vibrant Replace Replacement by BestMatch" with free shipping on orders over $25.00 it's $4.99 and it don't work it is Fulfilled by Amazon so no problem getting a refund.. Some reviews say it works on the i777 I can't confirm this...... Just be careful of fake reviews from dummy accts. Here is the link..... GL I know you can get them on ebay as well
http://www.amazon.com/s/ref=nb_sb_s...field-keywords=usb+jig&sprefix=usb+ji,aps,608
Click to expand...
Click to collapse
Ordering this one, says compatible with the i777:
http://www.ebay.com/itm/Micro-USB-J...1837135521317378180&pid=100011&prg=1005&rk=5&
Will let you know how it works once I get it.
Thanks.
Got the jog, tried it out, no luck.
This seems like a bad one.
pgonza02 said:
Got the jog, tried it out, no luck.
This seems like a bad one.
Click to expand...
Click to collapse
It might be the phone is fully bricked and no jig is going to put it into DownLoad mode... If the battery is not charged I don't know if it will go into DL mode with the jig.... I do know you can pull the battery out have your USB cable plugged into your comp and on the phone hold vol+ vol- and then plug the cable into the phone to get into DL mode.... Your next step will be a JTAG via MobileTechVideos.com <~~~~ This dude is a BadAss confirmed..... GL
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-at-t/ Link to the i777 page
http://www.youtube.com/watch?v=zN7le4GmxZs JTAG video in action on the i9100 via MobileTechVideos YouTube channel
pgonza02 said:
My SII just died over the weekend. I was installing the latest JB AOKP and it was rebooting or freezing up randomly when it eventually just decided to not come back up.
I have tried several of the suggestions to try to at least get it into download mode but nothing happens. I have plugged it in and it warms up, seeming to be charging, but the computer does not see it.
I am debating trying this:
http://forum.xda-developers.com/showthread.php?p=8822843
Any other suggestions?
Thanks.
Click to expand...
Click to collapse
While plugged in, if it heats up closer to the camera than the battery portion of the phone, it's possibly a hard brick.
What I tried from Samsung and ATT tech support before I sent it in for warranty repair:
1. Hold power button down for over 30 s to see if it reboots, or
2. Hold power button + vol up + vol down for 30 s till it reboots, or
3. Hold power button + vol down for 30 s till it reboots, or
4. Remove the battery for 2 min, hold down power button + vol up + vol down buttons, and then put in the battery, or
5. Remove the battery for 2 min, and try step 2, or
6. Remove the battery and try step 2.
Good luck :good:
PS: No questions were asked about rooting/flashing ROMs to me from Samsung before they repaired my phone in warranty. YMMV.
Recommended jig on XDA: http://m.dealextreme.com/p/unbrick-download-301k-usb-mode-jig-for-samsung-t959-i9000-i897-m110s-i8700-i9100-93514
VerticalCobra said:
While plugged in, if it heats up closer to the camera than the battery portion of the phone, it's possibly a hard brick.
What I tried from Samsung and ATT tech support before I sent it in for warranty repair:
1. Hold power button down for over 30 s to see if it reboots, or
2. Hold power button + vol up + vol down for 30 s till it reboots, or
3. Hold power button + vol down for 30 s till it reboots, or
4. Remove the battery for 2 min, hold down power button + vol up + vol down buttons, and then put in the battery, or
5. Remove the battery for 2 min, and try step 2, or
6. Remove the battery and try step 2.
Click to expand...
Click to collapse
What is the point of doing this? what would it prove?
1. normal procedure for a BSOD reboot. phone stuck on black screen while on.
2. if off and doing that, will bring recovery mode.
3. nothing
4. minus the power button it should bring you to download mode.
5.pointless
6. pointless.
At&t tech support are retards. They have a list of stuff to do that most of the time does absolutely nothing. Like if your USB port is toast they might have you do a factory reset, which will not do a damn thing.
MotoMudder77 said:
What is the point of doing this? what would it prove?
1. normal procedure for a BSOD reboot. phone stuck on black screen while on.
2. if off and doing that, will bring recovery mode.
3. nothing
4. minus the power button it should bring you to download mode.
5.pointless
6. pointless.
At&t tech support are retards. They have a list of stuff to do that most of the time does absolutely nothing. Like if your USB port is toast they might have you do a factory reset, which will not do a damn thing.
Click to expand...
Click to collapse
Well, trying to get OP into download/recovery mode was the point of this thread...
To many techie users at XDA, techs may appear retarded. However, techs have to assume the users who call in don't know much about their phones...hence their boilerplate suggestions.
VerticalCobra said:
While plugged in, if it heats up closer to the camera than the battery portion of the phone, it's possibly a hard brick.
What I tried from Samsung and ATT tech support before I sent it in for warranty repair:
1. Hold power button down for over 30 s to see if it reboots, or
2. Hold power button + vol up + vol down for 30 s till it reboots, or
3. Hold power button + vol down for 30 s till it reboots, or
4. Remove the battery for 2 min, hold down power button + vol up + vol down buttons, and then put in the battery, or
5. Remove the battery for 2 min, and try step 2, or
6. Remove the battery and try step 2.
Good luck :good:
PS: No questions were asked about rooting/flashing ROMs to me from Samsung before they repaired my phone in warranty. YMMV.
Recommended jig on XDA: http://m.dealextreme.com/p/unbrick-download-301k-usb-mode-jig-for-samsung-t959-i9000-i897-m110s-i8700-i9100-93514
Click to expand...
Click to collapse
Thanks, tried all of the methods. No luck.
MotoMudder77 said:
What is the point of doing this? what would it prove?
1. normal procedure for a BSOD reboot. phone stuck on black screen while on.
2. if off and doing that, will bring recovery mode.
3. nothing
4. minus the power button it should bring you to download mode.
5.pointless
6. pointless.
At&t tech support are retards. They have a list of stuff to do that most of the time does absolutely nothing. Like if your USB port is toast they might have you do a factory reset, which will not do a damn thing.
Click to expand...
Click to collapse
The point is that the phone is NOT powering on so the suggestions are to try and get it to turn on and go into download mode at best, at worst get it to turn on and go into ADB. I know the difference between a black screen with phone on on (ADB will work in that case, PC will recognize the device connected) and the phone completely dead.
snipe2nite said:
It might be the phone is fully bricked and no jig is going to put it into DownLoad mode... If the battery is not charged I don't know if it will go into DL mode with the jig.... I do know you can pull the battery out have your USB cable plugged into your comp and on the phone hold vol+ vol- and then plug the cable into the phone to get into DL mode.... Your next step will be a JTAG via MobileTechVideos.com <~~~~ This dude is a BadAss confirmed..... GL
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-at-t/ Link to the i777 page
http://www.youtube.com/watch?v=zN7le4GmxZs JTAG video in action on the i9100 via MobileTechVideos YouTube channel
Click to expand...
Click to collapse
Looks like JTAG service for me.
Nothing else is working.
Thanks for the link and the help.
Just got the phone back from the JTAG service, same behavior.
Contacting them to see if I'm doing something wrong.
Will keep you posted.
Thanks.
pgonza02 said:
Just got the phone back from the JTAG service, same behavior.
Contacting them to see if I'm doing something wrong.
Will keep you posted.
Thanks.
Click to expand...
Click to collapse
Hi, any update on this? I am having the same issue, phone wont go to download mode at all, tried USB jig as well.
Is it worth going to JTAG service, if they dont bring the phone into download mode, do they refund the money?
resolution
My phone is in the same state. Was there ever a resolution to this post?
srter said:
My phone is in the same state. Was there ever a resolution to this post?
Click to expand...
Click to collapse
Jtag
Sent from my GS4 running CM11 Kandy Kane
and nalsaffs
I have the same problem start out as soft brick went into hard brick over night. Looks like my last hope is JTAG, but if he still couldn't get it to work I don't want to waste my money on it.

[Q] Failed FTF flash, any way to unbrick my Z2 tablet?

Hey XDA,
tried to flash the 17.1.1.A.0.402 FTF on my unlocked SGP511 Z2 tablet and something must've gone terribly wrong. Flashing seemed successful, but it won't switch on anymore, I can't enter Fastboot mode, I can't enter Flashmode and the recharge LED isn't on anymore when I connect it to the charger.
This is the first time something like that happened to me, I had several Nexus devices (and two G1s) before, flashed custom ROMs countless times, but I never managed to get one of them into a state of complete unresponsiveness.
Is there any way to unbrick my tablet?
EDIT: just to clear that up, holding Volume up and power doesn't do anything, so does holding Volume down while connecting it to the PC.
Almost Same problem with me..
Cant get in to the OS no more after installing CWM
qrn said:
Hey XDA,
tried to flash the 17.1.1.A.0.402 FTF on my unlocked SGP511 Z2 tablet and something must've gone terribly wrong. Flashing seemed successful, but it won't switch on anymore, I can't enter Fastboot mode, I can't enter Flashmode and the recharge LED isn't on anymore when I connect it to the charger.
This is the first time something like that happened to me, I had several Nexus devices (and two G1s) before, flashed custom ROMs countless times, but I never managed to get one of them into a state of complete unresponsiveness.
Is there any way to unbrick my tablet?
EDIT: just to clear that up, holding Volume up and power doesn't do anything, so does holding Volume down while connecting it to the PC.
Click to expand...
Click to collapse
I've had a similar issues with bad flashes before.
Is it possible you flashed an LTE fw to a wifi only tablet?
I got round it by setting flashtool to be waiting for the device in flashmode (with the picture saying hold the back button and plug in) and then with the tablet repeatedly pressing the power and volume up, waiting for the reboot and quickly plugging in with the volume down until the device was recognised.
It appeared to me to be a timing issue ie. catching the plug before the OS started loading but after the device had started the reset mode.
I know you said the power + vol up doesn't respond for you, this may be due to the battery draining so much that it simply cannot power up anymore. I would suggest plugging it into the wall (not a usb port of a PC) for a few hours first (even if the LED doesn't light up it doesn't hurt to try to trickle some power in and eliminate that from the possible causes).
Basically, keep trying flashtool and trying to reflash your ftf. It might help to redownload it too or double check the md5.
Also, I haven't tried it, but I read somewhere that the red switch under the SIM/SD flap is a hard reset button that does the same as the power + vol up.
15103
Ricky D said:
I've had a similar issues with bad flashes before.
Is it possible you flashed an LTE fw to a wifi only tablet?
I got round it by setting flashtool to be waiting for the device in flashmode (with the picture saying hold the back button and plug in) and then with the tablet repeatedly pressing the power and volume up, waiting for the reboot and quickly plugging in with the volume down until the device was recognised.
It appeared to me to be a timing issue ie. catching the plug before the OS started loading but after the device had started the reset mode.
I know you said the power + vol up doesn't respond for you, this may be due to the battery draining so much that it simply cannot power up anymore. I would suggest plugging it into the wall (not a usb port of a PC) for a few hours first (even if the LED doesn't light up it doesn't hurt to try to trickle some power in and eliminate that from the possible causes).
Basically, keep trying flashtool and trying to reflash your ftf. It might help to redownload it too or double check the md5.
Also, I haven't tried it, but I read somewhere that the red switch under the SIM/SD flap is a hard reset button that does the same as the power + vol up.
Click to expand...
Click to collapse
Thanks a ton for the help, I definitely flashed the correct FTF, that was actually my second flash and it worked with the same files half an hour before. I also tried all combinations of Flashtool in flashmode, power/volume/power off button/USB cable I could think of repeatedly already, to non-avail.
I'm currently settling with the fact that I somehow managed to hard-brick my tablet and that I have to face the cost to send it in to Sony for repairs.
Most probably you didn't hard brick your tablet.
That is very difficult and unlikely.
Most probably you just didn't do the steps for reanimating the device right.
Hard reset (Vol Up + Power). Then, while holding Vol Down, plug in the USB cable which is connected to your PC. (Do you have the drivers for the tablet installed on the PC?) This should make the LED go blue. (=Flashmode.) Then you can flash a FTF (take the right one for your model!) with Flashtool (not the Sony one, but the xda one with the same name).
hasenbein1966 said:
Most probably you didn't hard brick your tablet.
That is very difficult and unlikely.
Most probably you just didn't do the steps for reanimating the device right.
Hard reset (Vol Up + Power). Then, while holding Vol Down, plug in the USB cable which is connected to your PC. (Do you have the drivers for the tablet installed on the PC?) This should make the LED go blue. (=Flashmode.) Then you can flash a FTF (take the right one for your model!) with Flashtool (not the Sony one, but the xda one with the same name).
Click to expand...
Click to collapse
Thanks a lot for your help, but unfortunately the tablet doesn't react to anything anymore. Before e.g. the LED lit up when the tablet was charging, that doesn't happen anymore. Hard Reset usually made the tablet vibrate, doesn't happen anymore, either. Same for Fastboot mode. Flashmode doesn't do anything to the LED and FlashTool doesn't recognize it anymore, too, when I boot it with Vol down pressed. I've done all that countless times over the past week and nothing works. I know that manufacturers make it pretty hard for their devices to hard-brick, but this time I'm completely at a loss, there's nothing I've not tried so far.
qrn said:
Thanks a ton for the help, I definitely flashed the correct FTF, that was actually my second flash and it worked with the same files half an hour before. I also tried all combinations of Flashtool in flashmode, power/volume/power off button/USB cable I could think of repeatedly already, to non-avail.
I'm currently settling with the fact that I somehow managed to hard-brick my tablet and that I have to face the cost to send it in to Sony for repairs.
Click to expand...
Click to collapse
After you feel you bicked it, was the device still vibrting when hard resetting? If it was and now ot isn't then you've probably just deadened the battery by asking. Iitt to repeatedly reboot.
Try leavingg. Itt plugged in to a wall forr a few hours and every oncee in a while try the hard reset again to see if it starts to respond.
Ricky D said:
After you feel you bicked it, was the device still vibrting when hard resetting? If it was and now ot isn't then you've probably just deadened the battery by asking. Iitt to repeatedly reboot.
Try leavingg. Itt plugged in to a wall forr a few hours and every oncee in a while try the hard reset again to see if it starts to respond.
Click to expand...
Click to collapse
Unfortunately I have tried that already, too. It doesn't seem to charge anymore (LED doesn't go on), no matter how long it's connected to the charger. I also tried charging it with a couple different chargers besides the original one already, that's also not the issue. It was completely unresponsive as soon as the FTF flash was finished.
Unless there's an "undocumented" alternative flash mode (JTAG pins? NAND chips exposed somewhere on the board? But how would you open the tablet, anyways?) there's nothing I can do. I've sent an Email to Sony mobile support already, I hope they'll answer with an andress where I can send it to, soon.
I yesterday overcame an issue where I couldn't enter flashmode by using PC Companion and using the repair software feature, but PC Companion needs to recognise your device first so I guess it is out of the question. Nonetheless, I think anything is worth a try.
Ricky D said:
I yesterday overcame an issue where I couldn't enter flashmode by using PC Companion and using the repair software feature, but PC Companion needs to recognise your device first so I guess it is out of the question. Nonetheless, I think anything is worth a try.
Click to expand...
Click to collapse
No dice, unfortunately. :/
To add insult to injury Sony Mobile refuses to repair my device, at least the hotline guy told me so - even though I explicitly told him I'm willing to pay for it, since there's no warranty due to the unlocked bootloader. Anyone has any experience with that or knows whom to mail in such a case?
qrn said:
No dice, unfortunately. :/
To add insult to injury Sony Mobile refuses to repair my device, at least the hotline guy told me so - even though I explicitly told him I'm willing to pay for it, since there's no warranty due to the unlocked bootloader. Anyone has any experience with that or knows whom to mail in such a case?
Click to expand...
Click to collapse
Unfortunately not.
You could try and PM some of the respected devs around here for advice on last resort recovery from bricking. DoomLoRD and maybe Jerpelea (aka FXP who now works for Sony) come to mind.
Ricky D said:
Unfortunately not.
You could try and PM some of the respected devs around here for advice on last resort recovery from bricking. DoomLoRD and maybe Jerpelea (aka FXP who now works for Sony) come to mind.
Click to expand...
Click to collapse
Thanks for all the help, I finally decided to sell the defective tablet at Ebay (correctly marking it, of course - I hope some repair shop buys it for parts) and bought me a new one. Owning two Z2 tablets right now, feels a bit strange.
Same happened to me today, nothing helped. Going to send it to Sony for repair
qrn said:
Thanks for all the help, I finally decided to sell the defective tablet at Ebay (correctly marking it, of course - I hope some repair shop buys it for parts) and bought me a new one. Owning two Z2 tablets right now, feels a bit strange.
Click to expand...
Click to collapse
After reading over your posts, I think that was a good choice to sell on ebay. However, Patience in keeping it on a charger for many many days (i put an hp touchpad 3g with the same issue on for a week before it finally gave response) could have fixed it... A tablet with no response like yours usually will still get a trickle charge over time and in turn revokes a response. Hard bricking a tablet is always misconstrued when in reality it was a soft brick, even in your case.
Anyways good luck with the new one!
The same thing just happened to me last night. It's pretty ridiculous how it happened to. I originally got the tablet a few months ago and rooted it with CWM via Doomlords method. Was working fine for a while. No issues, not using it for anything in particular but regular media. I do believe I restarted the device a few times before this as well. So I was maybe going to start getting more into modding especially since CM11 finally has builds for the Z2. I powered the tablet down, tried to go into CWM recovery (just to make sure it was still there) by pressing volume and power buttons, the thing then just vibrated and flashed a couple different LED colors before dying. That was it, the thing was utterly dead. I've tried all kinds of combinations of the buttons, going into fastboot with a USB connected to the same PC I used to flash/recover it before, charged it for well over 8 hours. Nothing....
I'm a bit of a fighter though. I specifically remember a friends xperia z (phone) dying and showing no life and then just reviving with no noted fix. I'm going to try the constant charge method for a while. I'll likely update with any luck.
Edit: No progress, I called Sony and just played a little dumb. Will be sending it to them soon. I think I may have an actual hardware problem. This happened without any recent flashing/major changes and I can't even get any kind of signs of life in recovery.
Hello guys, same problem here.
Flashed my tablet with a .402 ftf file everything went well. I played with the tablet for 4 hours. After that I tried to flash it again, the flash was successful, I booted at least three times on the tablet. Then it just went off and now I have nothing. No LED when pluging to a wall, it's no recognized by my computer.
I was thinking about dismanteling it, unplug the battery and try to boot it on again. Has anyone tried to do this before?
Also if you have any clue to dismantle feel free to give it to me.
I'll keep you in touch
Syol said:
Hello guys, same problem here.
Flashed my tablet with a .402 ftf file everything went well. I played with the tablet for 4 hours. After that I tried to flash it again, the flash was successful, I booted at least three times on the tablet. Then it just went off and now I have nothing. No LED when pluging to a wall, it's no recognized by my computer.
I was thinking about dismanteling it, unplug the battery and try to boot it on again. Has anyone tried to do this before?
Also if you have any clue to dismantle feel free to give it to me.
I'll keep you in touch
Click to expand...
Click to collapse
Sounds a bit like my symptoms. I also flashed a .402, first flash worked and booted perfectly fine, till I decided to flash it again, then everything went off and the whole unit was dead. Problem is, I don't remember flash tool displaying an error, but I also didn't look for one, that's why the only explanation I have is a faulty USB cable. Maybe it's a faulty image? Do you remember where you downloaded that .402 image?
qrn said:
Sounds a bit like my symptoms. I also flashed a .402, first flash worked and booted perfectly fine, till I decided to flash it again, then everything went off and the whole unit was dead. Problem is, I don't remember flash tool displaying an error, but I also didn't look for one, that's why the only explanation I have is a faulty USB cable. Maybe it's a faulty image? Do you remember where you downloaded that .402 image?
Click to expand...
Click to collapse
Yes, I downloaded it here: http://forum.xda-developers.com/showthread.php?t=2765250
I'm 100% sure that the flash worked the first time with this image. I haven't modified the ftf file and when I tried to flash it again as I said it went off but not instantly. I was also working on the kernel when it crashed but I don't think I bricked it because it should do something: boot loop or at least the led turning red when plug-in it to a charger.
I bricked tablets before and I know the symptoms, but just having a dead device like this is totally new. And really anoying...
Sony just told me to return it to them.
Syol said:
Yes, I downloaded it here: http://forum.xda-developers.com/showthread.php?t=2765250
I'm 100% sure that the flash worked the first time with this image. I haven't modified the ftf file and when I tried to flash it again as I said it went off but not instantly. I was also working on the kernel when it crashed but I don't think I bricked it because it should do something: boot loop or at least the led turning red when plug-in it to a charger.
I bricked tablets before and I know the symptoms, but just having a dead device like this is totally new. And really anoying...
Sony just told me to return it to them.
Click to expand...
Click to collapse
Good for you, I hope they'll repair it. I wrote off my ~260 EUR loss already (broken tablet fetched 220 EUR on Ebay).
I'll have a look if that's the same image I flashed in my lunch break.
qrn said:
Good for you, I hope they'll repair it. I wrote off my ~260 EUR loss already (broken tablet fetched 220 EUR on Ebay).
I'll have a look if that's the same image I flashed in my lunch break.
Click to expand...
Click to collapse
I don't think they'll repair it since I've unlocked the bootloader and rooted it :/ but anyway it's broken so it worth a try. If they return it to me I'll just try to dismantle it and see what's going on.
Good luck with your tablet :/

[Q] Samsung Galaxy S3 Dead

Hi All,
I was using my phone few days back and it got switched off on its own and never came back to life.
I showed it to a service center and they say the phone is dead. There is nothing they can do to repair it and the motherboard will have to be replaced.
Anyone has any suggestions?
I don't believe these guys tried to repair it.
Thanks,
Deepak Agnani said:
Hi All,
I was using my phone few days back and it got switched off on its own and never came back to life.
I showed it to a service center and they say the phone is dead. There is nothing they can do to repair it and the motherboard will have to be replaced.
Anyone has any suggestions?
I don't believe these guys tried to repair it.
Thanks,
Click to expand...
Click to collapse
You know, you may be right. Maybe they just looked at it and said this thing is screwed. Or, they took the time to try to do something. Either way. First things first. Can you tell us if the phone shows a charging image when it is plugged in? If so, step two. Does the phone go into download mode? That is, hold down the down on the volume while holding the middle button on the face of the phone, while pressing the power button to turn it on. Dont hold the power button after you see the booting screen.
j61101 said:
You know, you may be right. Maybe they just looked at it and said this thing is screwed. Or, they took the time to try to do something. Either way. First things first. Can you tell us if the phone shows a charging image when it is plugged in? If so, step two. Does the phone go into download mode? That is, hold down the down on the volume while holding the middle button on the face of the phone, while pressing the power button to turn it on. Dont hold the power button after you see the booting screen.
Click to expand...
Click to collapse
The Phone displays nothing even if it plugged in through a charger.
Deepak Agnani said:
The Phone displays nothing even if it plugged in through a charger.
Click to expand...
Click to collapse
Even LED indicator?
nikctsh said:
Even LED indicator?
Click to expand...
Click to collapse
The LED indicator is not active as well.
It just looks like sitting in a coffin right now.
It has been only 13 months since I bought it.
If a usb jig doesn't work then new motherboard required.
Deepak Agnani said:
The LED indicator is not active as well.
It just looks like sitting in a coffin right now.
It has been only 13 months since I bought it.
Click to expand...
Click to collapse
Probably, those guys weren't just fooling you then, you really need a new motherboard.

Categories

Resources