What is going on? Is this dangerous? - Xperia Z2 Q&A, Help & Troubleshooting

Hello guys,
Please tell me if my Z2 discharge current is to much. Because I think there is something off. (It reaches 1.4 A sometimes)
Check the picture in the attachments.

Considering the Z2 was released over 3 years ago I'd say if yours is over 2 years old then the battery is the first thing I would consider as being faulty.
You can get a cheap "pulled" (from a returned device) battery on eBay, just ask the seller for the date code on the rear and obtain one with the most recent date.

Related

[Q] Battery for MediaPad

Dear friends!
Who can tell where can I buy a battery HB3G1H for our device.
The only store where you do have
item.taobao.com/item.htm?id=16477956928&
But unfortunately it is only available in China.
As far as I know is not very difficult to replace the battery. Namely, you have to remove the two plugs, unscrew the six screws and remove the back cover.
But unfortunately find a battery is not easy. For example, on ebay this item is missing.
Sorry for the off topic, but can you post a guide on how to disassemble the device?
seeing your post made me wonder where I will get a replacement in the event that my mediapad's battery die as well. All search pointed to that taobao site as well but I saw on another search result:
h**p://w*w dotblog4battery dot com/blog/744158-barnes-noble-nook-tablet-battery-nookcolor-dr-nk02/
It is B&N Nook tablet's battery and they somehow of the same specs. not sure of the dimension and the connector but other than that I think if you can't find an exact replacement, this could come in handy as long as it fits. replacing the connector is really easy.
Unfortunately, at this time the exact instructions for disassembling our Tablet is missing. There are some photos on disassembly
ttp://w...w.wirelessgoodness.com/2011/12/13/huaweis-mediapad-gets-an-fcc-teardown-appears-headed-to-att/
On Russian forum 4pda.ru there is a some short howto that I described. Namely, you have to remove the two plugs. The first plug closes the memory card and SIM card. The second plug is where the camera. Under each plug are three screws. You have to unscrew them. Next, carefully remove the back cover, press the six latches with a thin and stiff plastic card. Under the back cover is the battery.
Anyone find any where to sell battery HB3G1H , please let's me know, thank you
janetang said:
You can directly this HB3G1H battery here as follow:
w*w.buychina.com/products/18787600045
It is originally unique equipped with the HuaWei HB3G1H Phone. in stock now. about 50g.
Click to expand...
Click to collapse
Thanks!
I shall be try!
zalpet said:
Thanks!
I shall be try!
Click to expand...
Click to collapse
Unfortunately, nothing happened. I did and placed the order, but after two weeks I returned the money. These goods missing.
The question is still relevant!
zalpet said:
Unfortunately, nothing happened. I did and placed the order, but after two weeks I returned the money. These goods missing.
The question is still relevant!
Click to expand...
Click to collapse
I didn't buy the battery but I did buy other stuff from the site. I get the item from around 2 weeks to a month. When buying from China, the longest I have to wait for the item to arrive is around 1.5 month. But for my understanding, the delay is mostly from my country custom part.
And you should learn how to read. Try read his post again and again and then again.
It seems that Mediapad battery is not available at buychina anymore?
Is there anyone who bought in any other on line store ?
I checked also the other web sellers listed above, but Mediapad batteries are not available.
Thanks !!
It seems Taobao appeared this huawei battery again.
It seems Taobao appeared this Huawei Battery again.
w*w.buychina.com/items/the-huawei-mediapad-battery-huawei-7-inch-tablet-pc-battery-3-7v-xpupumsomon
w*w.buychina.com/items/the-new-huawei-mediapad-7lite-7-inch-tablet-pc-hb3g1h-battery-s7-301u-vtswnnsmini
But it is only shipped by Swiss Post in BuyChina.com.
viviandress said:
It seems Taobao appeared this Huawei Battery again.
w*w.buychina.com/items/the-huawei-mediapad-battery-huawei-7-inch-tablet-pc-battery-3-7v-xpupumsomon
w*w.buychina.com/items/the-new-huawei-mediapad-7lite-7-inch-tablet-pc-hb3g1h-battery-s7-301u-vtswnnsmini
But it is only shipped by Swiss Post in BuyChina.com.
Click to expand...
Click to collapse
Anyone bought from either of these 2 sellers? My MediaPad battery is as good as gone. It can go from 50% to 1% in a few mins, so I need to buy a replacement fast. The first one looks like OEM battery, and 2nd one Huawei original.
Received new battery today!
viviandress said:
It seems Taobao appeared this Huawei Battery again.
w*w.buychina.com/items/the-huawei-mediapad-battery-huawei-7-inch-tablet-pc-battery-3-7v-xpupumsomon
w*w.buychina.com/items/the-new-huawei-mediapad-7lite-7-inch-tablet-pc-hb3g1h-battery-s7-301u-vtswnnsmini
But it is only shipped by Swiss Post in BuyChina.com.
Click to expand...
Click to collapse
So I bought one battery from the latter link and received it today. I had to do a customs declaration, since the customs didn't beleive, that the battery was that cheap. Moreso that I received TWO instead of the ordered ONE battery !
The batteries look new and unused to me, although on comparison with the built in battery, which has a manufacturing date 2011-09, the sent batteries were manufactured 2011-05 and have a lower serial number as well. So contrary to the battery shown in the product picture, which has a manufacturing date 2011-11, the ones I received are half a year older.
I do hope, that the natural decay of LIPO batteries does not occure within short months time.
Right now I am charging the first new battery. I'll see, how it works soon and keep you posted.
Hugo
@Hugo
I would be curious about the results :fingers-crossed:
Thanks!
where I can buy that battery in Slovakia or Czech republic?
AW: [Q] Battery for MediaPad
441Excelsior said:
where I can buy that battery in Slovakia or Czech republic?
Click to expand...
Click to collapse
Try getting one in Europe, and also search for Orange Tahiti batteries.
I recently tried and failed.
Don't know whether the chinese sources on tbe net ship to Europe, or Usa only. Did anyone not being american have success?
Gesendet von meinem C64 mit BTX Decoder
anybody got new battery in europe?
is battery from mediapad lite compatible with our device?
it is HB3G1 and our is HB3G1H
here is image of lite's battery, it has the same specs, I'm going to buy it, will it work in our device?
I got it today and it is the same as our device's one, manufacturing date is September 2012

Hardware damaged ZTE Z7 mini - (Warranty question)

Hi everyone,
I had ZTE for 2 weeks when I went to the the rainforest in Australia. (Near Mission Beach) It was extremely hot there, they said it was a heat wave. When I last looked at the mercury thermometer it was about 42°C in the sun, It was extremely humid as well. So not really good conditions for any electronics or people I guess?
After 3 days my phone didn't do anything any more, it was completely charged in the morning 2 hours later it didn't do anything it wouldn't unlock screen's completely black.
Things I tried:
- Holding power for a minute.
- Charging it for a full day.
- Hooking it to my computer.
- Waiting a week.
It's completely unresponsive only the red dot appearers when I plug it in.
I contacted the seller and they only responded with:
hello,
sorry for the problem,may I know what is the problem on the phone more clearly? it can;t be turned on after charging?
the phone we sent you was the original one and has been tested before shipment.
Click to expand...
Click to collapse
hello,
sorry, if the phone has been used, we will check it if it was new, then offer refund .
would you please just return us the phone for checking and replacement?
Click to expand...
Click to collapse
Now my question is:
Are there stickers in the ZTE that indicate overheating or water damage or anything like that?
Or any other reason they could refuse me the warranty? Heat and humidity shouldn't be a reason for the phone to die right?
My Oneplus one also did from the heat here in Australia, and they only want to replace it not refund it. So I need to pay to send it back to them, then they send me a new one to Belgium so my family can sell there. Hopefully I will just get my money back for the ZTE because now I'm here with 2 unresponsive smartphones and loads of trouble with the warranty.
Thanks in advance!
Interesting question. I have a Nubia z7 mini, and recently I was in vegas for 1 week, and temperatures there were between 42 and 48 degrees everyday. Never had an issue with my phone. there is no sticker for heat damage. But there is for water damage, its under the cover.
To be honest I would not have mentioned heat to the seller, I would of said it just didnt turn on one day for no reason. unless you got it wet, there should be no issue getting a replacement or repair I doubt they will refund your money.
That is the one big down side of buying imported Chinese phones. The way I see it is once you own the phone your on your own. Dont expect great customer service or warranty cover once your money is handed over. If they offer to repair or replace I would just get the phone back to them asap even if it costs you shipping as you are lucky you have a seller that even replies to your emails!

Need a new battery for my N6...

Trying to eek by til December with my Nexus 6 as my ex-wife's kids are still on my AT&T plan and that is when there AT&T Next expires. I could get a new phone now with AT&T but I want a Pixel on Verizon.
My phone only lasts about 4~5 hours now and shuts off saying the battery is dead when it still has about 20% left. Guess it really doesn't!
Anyway I need a battery and I would prefer a factory Motorola battery but I'm not sure where the best place to get one is OR is I should be looking at something else.
Can someone give me some direction here? Thanks!
This belongs in the q&a section but eBay and amazon surely has them
Sent from my Nexus 6 using XDA-Developers Legacy app
Well obviously they have them along with TONS of fakes. I'm asking for a reputable place to buy one from that isn't going to burn my house down and kill my kids!
Nexus 6 Replacement Battery
Today, I’ve contacted Google Project fi before I order a replacement phone. My 18-months old N6 now only works with AC adapter plugged in after gotten worse for the last 5 weeks. Uggh! The Google CSA and I agreed that battery in my N6 is "dead". During the last minute, fervent research to 1) repair thru Motorola ($175 and up), or 2) myself, an electronic tech-retired ($30 or less), I found the following link:
https://forum.xda-developers.com/nexus-6/help/solution-phone-shutting-battery-empty-t3041226
After following that simple procedure, my phone NOW works without charger connected. (Hope this is the "fix" I was searching for the last several weeks.) Please give it a chance.
Few things I've considered inclining to $175 battery replacement by Motorola was N6 the BIGGEST screen and its initial cost of $600. BTW, least expensive Proj fi compatible phone is N5X at $249. Of many concerns: 1) Recent Samsung battery explosions; battery is very fragile item, same as my limb! 2) No OEM (Motorola) battery available at reasonable cost by third party; or trust eBay batteries? 3) Reliability of my phone, etc. These are my reasons toward repair by Motorola.
https://www.ifixit.com/Device/Nexus_6
http://www.batteryclerk.com/product...atteries.html?spid=CS-MXT110SL&aid=CSMXT110SL
UncleSam2-Nieces said:
Today, I’ve contacted Google Project fi before I order a replacement phone. My 18-months old N6 now only works with AC adapter plugged in after gotten worse for the last 5 weeks. Uggh! The Google CSA and I agreed that battery in my N6 is "dead". During the last minute, fervent research to 1) repair thru Motorola ($175 and up), or 2) myself, an electronic tech-retired ($30 or less), I found the following link:
https://forum.xda-developers.com/nexus-6/help/solution-phone-shutting-battery-empty-t3041226
After following that simple procedure, my phone NOW works without charger connected. (Hope this is the "fix" I was searching for the last several weeks.) Please give it a chance.
Few things I've considered inclining to $175 battery replacement by Motorola was N6 the BIGGEST screen and its initial cost of $600. BTW, least expensive Proj fi compatible phone is N5X at $249. Of many concerns: 1) Recent Samsung battery explosions; battery is very fragile item, same as my limb! 2) No OEM (Motorola) battery available at reasonable cost by third party; or trust eBay batteries? 3) Reliability of my phone, etc. These are my reasons toward repair by Motorola.
Click to expand...
Click to collapse
OK well that is interesting. I still bought a new battery but it didn't fix the "phone randomly shutting down" issue and reporting it was dead.
I did this and my phone instantly jumped from like 96% to 84% upon reboot. Curious to see if it fixes the random reboots now.
hi,
any new for 2018 recommended trusted placed to order real OEM EZ30 ?
tnx
mikek753 said:
hi,
any new for 2018 recommended trusted placed to order real OEM EZ30 ?
tnx
Click to expand...
Click to collapse
https://www.ebay.com/itm/New-Replac...-Nexus-6-XT1100-EZ30-3200mAh-US-/252907911062
I got that one a month ago. Came about half charged. Seems to be OEM. Still getting battery temp readings.
Good capacity measurements from accubattery. Phone easily lasts twice as long as before and no longer shuts off at 15-20% or when taking pictures / using the flash.
Seller forgot to include tools, but a steak knife worked real well to pry the back enough to stick some credit cards in.
@ziddey I have received the same battery, but I have not replaced yet.
The electric connector points to the opposite direction.
Can you confirm that if I bent it it will fit?
kdoggy said:
OK well that is interesting. I still bought a new battery but it didn't fix the "phone randomly shutting down" issue and reporting it was dead.
I did this and my phone instantly jumped from like 96% to 84% upon reboot. Curious to see if it fixes the random reboots now.
Click to expand...
Click to collapse
Try to "hard calibrate" it by booting into "bootloader" mode using rooted "Rebooter" apk from Playstore and scrolling to "Bootloader Logs" page using Vol- button. Then hold "Power Button" for 15sec until phone turns off and then back on (Google splash screen) and then release button.
https://m.aliexpress.com/s/item/32838238920.html?spm=a2g0n.search-cache.0.0.c36ebebB1zlCb
https://m.aliexpress.com/s/item/32827450042.html?spm=a2g0n.search-cache.0.0.275c890e6bzNR8
Which of the products on the link can be taken?
HueyT said:
Try to "hard calibrate" it by booting into "bootloader" mode using rooted "Rebooter" apk from Playstore and scrolling to "Bootloader Logs" page using Vol- button. Then hold "Power Button" for 15sec until phone turns off and then back on (Google splash screen) and then release button.
Click to expand...
Click to collapse
I have tried this method several times, unfortunately it has not been a solution. Do you have any other suggestions for this problem?
McMannes said:
https://m.aliexpress.com/s/item/32838238920.html?spm=a2g0n.search-cache.0.0.c36ebebB1zlCb
https://m.aliexpress.com/s/item/32827450042.html?spm=a2g0n.search-cache.0.0.275c890e6bzNR8
Which of the products on the link can be taken?
Click to expand...
Click to collapse
Neither. I would buy through Amazon if you're in USA as easy return can't be beat. AliExpress is Chinese seller who frequently sells fake or exaggerated battery capacity.
https://www.ebay.com/itm/polarcell-...054969?hash=item56a71f9f79:g:PucAAOSwW6BaOic8
HueyT said:
Neither. I would buy through Amazon if you're in USA as easy return can't be beat. AliExpress is Chinese seller who frequently sells fake or exaggerated battery capacity.
Click to expand...
Click to collapse
I live in Turkey. Unfortunately, amazon does not send the batteries. Could you recommend product from Aliexpress site?
McMannes said:
I live in Turkey. Unfortunately, amazon does not send the batteries. Could you recommend product from Aliexpress site?
Click to expand...
Click to collapse
Then take a chance and try one as who knows what's real and what's exaggerated. No idea which is good from China. Maybe EBay from England or EU?
I recently bought a battery from this UK ebay store https://www.ebay.co.uk/itm/Genuine-...948627&hash=item4aff403767:g:TyUAAOSwr7ZW6plm
It says they are refurbished but I took a chance. I've been running the new battery for a couple of weeks now and it's been close to perfect.
Ordered the one nemanja066 linked. Should arrive within the next week. If the battery fixes my issues, I may have a Pixel 2 xl collecting dust!
nemanja066 said:
https://www.ebay.com/itm/polarcell-...054969?hash=item56a71f9f79:g:PucAAOSwW6BaOic8
Click to expand...
Click to collapse
I bought this battery today from your link. I hope the battery will be nice. Do you think the new battery will solve the problem of random shutdown?

Google Stepped up for me (battery shut off issue)

Had a launch Nexus 6p that I bought from the google store, I never purchase extended warranties and have never needed one since every device I've ever owned since my Treo 650 has lasted well beyond its useful life but was still perfectly functional. Hell, I still have a S3 rocking for my kid and it works fine all these years later.
A few months ago I started having the 15% shut off error. Noticed it, wasn't a huge deal because I rarely use the device that low. Few days ago it started getting progressively worse and now the device will turn off between 30-50% depending on the day. Obviously this isn't ideal.
Never had a device do that, ever. Was pretty disappointed actually as this is an obvious hardware issue and was contemplating skipping on Nexus / Pixel devices in the future, heck was even thinking of having an affair with an IPhone for a bit. It had been a long time (since the 3g) and sometimes change is good. The 6p and 5x have had a number of issues, enough that there are class action suits floating around.
Anyway, I wasn't going to call Google. I mean this device was well past warranty, no extended was purchased so why bother calling right? Well I got a wild hair and decided to do just that. Setup a return call and a minute later had someone calling me back.
Explained the issue, told him I wasn't sure if there was anything they could recommend or do but wanted to check. 5 minutes later he is sending me the email for RMA and new device.
Now technically Google didn't have to anything. I know that, I'm appreciative of their efforts to keep me happy. I never asked for nor demanded a replacement, it was offered and for that I am very grateful. I'm not sure if the class action lawsuits over 5x and 6p issues are causing them to be extra cautious, I don't know if this is really par for the course with them. I've never had issues in the past and hope I never do in the future.
Obviously it is preferable for the user to not have to deal with this crap but how a company responds to these issues is important. Easy to sing praise at a company for developing the perfect device that lasts you 4 years when most probably dump it in 2. Harder when the POS you bought is starting to die 14 months in and on hospice at 16 months and the issues are severe enough that class action is talked about. Either way, Google deserves some credit for stepping up to the plate when they didn't have to. I'm a happy user.
I can't say this will occur for everyone with the same issue. What I will say is that if you're out of warranty, don't let that keep you from calling and talking about the issue.
Thank you Google and the Google support staff. Service like that will keep me in Pixels and whatever from the google store forever.
I may try this soon because mine is doing the same thing...
I had the same issue on my XL.... shutting off with no warning after 2-4 hours at about 40-50%, yet I could boot into recovery and stay there until at least 20%. So had accelerated battery loss and an early shutoff.
Bought it open-box off Swappa, so had no Google receipt, but on a whim, opened a support issue (text) from my 6P, which worked fine. I was offered an exchange no-problem. I chose to send in my phone first and had the replacement in less than a week.
FWIW, I think my issue started when I flashed May update and charged it after using a QC 2.0 charger. I usually use a Qi charger and charge it overnight.
I had exactly the same, well outside the standard 1 year warranty. Used the online agent chat to explain the early shut off problem. They instantly suggested an RMA, I didn't have to beg or ask for a replacement. I Ended up getting a brand new phone in its retail box. I saw someone else in another thread say Google offered a full money refund as they didn't have a like for like replacement available. Well done Google!
I got a refurb.
That's awesome to hear. I think they're taking the bad press very seriously.
that was nice of them !
happy for you , btw. i quite often read about this issue from users.
but how exactly does it power off??
does it shut down by its own? like a complete shutdown?
leondestiny said:
that was nice of them !
happy for you , btw. i quite often read about this issue from users.
but how exactly does it power off??
does it shut down by its own? like a complete shutdown?
Click to expand...
Click to collapse
Yup, just shuts down. If you try and reboot it is as if you are at 1%. Before shutting down it will show 15% or 30% left on the battery and then boom shutting down.
Aridon said:
Yup, just shuts down. If you try and reboot it is as if you are at 1%. Before shutting down it will show 15% or 30% left on the battery and then boom shutting down.
Click to expand...
Click to collapse
so you have had it since launch ? meaning nearly 2 years or so?
i have mine since about a year now, i hope i wont experience the same issue.
the only thing i experienced was statusbar clock freezing on me sometimes.
and very slight graphical glitches within certain apps.
Colchiro said:
I got a refurb.
Click to expand...
Click to collapse
Me too. I have another 5 months with Nexus Protect.
Refurb came in today and what a total POS. Shuts off randomly from 30 seconds to 20 minutes. You can see the battery % getting all crazy from 93% to 73% to 83% then boom off. Going to call google tomorrow to let them know. Stupid thing died half a dozen times between setup and the apps finishing to download. They must have absolutely zero quality control over at their refurb center.
This will be my last Huwei device and my wife won't buy another LG product either. They really screwed the pooch on that device gen.
Giving me a full refund. Just have to send in both devices.
Mod please feel free to merge the two threads I looked on the first page and saw nothing when I posted.
How long did it take after doing the email stuff for people to get the replacement? People that got refurbished ones how did they look? My replacement is about to be ordered. google customer service is pretty awesome.
kornklown69 said:
How long did it take after doing the email stuff for people to get the replacement? People that got refurbished ones how did they look? My replacement is about to be ordered. google customer service is pretty awesome.
Click to expand...
Click to collapse
I love Google. They just took my word that I'd tried everything and couldn't sort it and sent a refurbished phone. It works perfectly and I love it! Now and then when you call you get the odd person who is hard to talk to but that is usually someone in an Indian call centre that doesn't really understand my problem. It took under a week for me. It can take up to two weeks but you should really get it within 5 working days.
I have the same horrible battery issue and am speaking to Google now. Do you think I should mention that I also have a cracked screen (but this is not why I am trying to get a replacement at all)? Or do you think I should say nothing and they wont have an issue still replacing it when I send it in?
EDIT: Nevermind, I mentioned it to the support person and assured him that it was not the reason for wanting a replacement and he said they cannot make the same exception anymore, but if I wanted, they could send me an advance refurb but then they'd bill me for the screen which would not be covered. He is having trouble telling me the screen cost though first...
Not sure if it's worth that for just a refurb at this point. POS phone. I told him I'll hold off for now.
I didn't opt for the "advanced" replacement (where they ship a phone first and charge my CC), yet they appeared to have shipped my refurb shortly after I shipped mine. I got my refurb about 3 business days after shipping mine and confirmation about 5 days after I had my phone that they had received my defective one. My refurb looked great (as did my defective phone)
Talked to support on chat and they took care of me (even though i didn't have a warranty and my phone is 2 years old) as a one time courtesy. Google customer service is pretty awesome! phone will be here within a few days. ?
google took care of me as well. my replacement will be in tomorrow. I have had my 6p since launch. only swapped out because of the obvious battery issue.
I'm facing the battery issue too, but the problem is that I live in Brazil and the 6P wasn't officially released here. I bought mine during a trip to US last year. I was thinking about buy a battery and try to replace it by myself but I'm afraid of shatter the camera glass during the disassemble.
So here is my question: how long is taking in average to get the refurb (in advance)? I'll be in Round Rock (near Austin) for a whole week next month but I'm not sure if it's enough time to do this exchange.
fabiocastilhos said:
I'm facing the battery issue too, but the problem is that I live in Brazil and the 6P wasn't officially released here. I bought mine during a trip to US last year. I was thinking about buy a battery and try to replace it by myself but I'm afraid of shatter the camera glass during the disassemble.
So here is my question: how long is taking in average to get the refurb (in advance)? I'll be in Round Rock (near Austin) for a whole week next month but I'm not sure if it's enough time to do this exchange.
Click to expand...
Click to collapse
3 business days
Sent from my Nexus 6P using Tapatalk

Battery Bulge Issue

Hi Guys!
It's quite unfortunate that my Mate 10 suddenly had its battery bulge out of nowhere. It was there sitting in my bag, not connected to a charger, and when I took it out, the back cover was already starting to come apart. It has gotten worse and I have stopped using it.
My phone is about 1 year and 4 months old; anybody had a similar issue?
I'll bring mine to the service center over the weekend.
TIA
UPDATE:
Huawei Philippines actually had a program wherein they offer battery replacements for certain models and fortunately, the Mate 10 was one of them.
I got mine serviced for roughly $20 and I got a new battery (including labor). Funny thing was, the first battery they replaced mine with didn't work (had a full chargebut phone kept turning off). 2nd one was the charm. I'm on my 2nd week and it's still going great *knock on wood
It seems Huawei is aware of the battery issue and so they offered replacements for cheap (without the program, new original batteries costs like $30.
Me too 2 weeks ago when i removed the silicon case i found out that my batteri was expanding. Thanks god for 2 year warranty.
Sent the phone to Huawei service partner in Sweden called Mobylife. They fixed it on warranty in no time. Really good service. According to service report they changed batteri, display and made updates to firmwire. When i got it in return i found out they replaced the backside aswell. Almost a new phone, but i kept my imei.
HazeTaze said:
Me too 2 weeks ago when i removed the silicon case i found out that my battery was expanding. Thanks god for 2 year warranty.
Sent the phone to Huawei service partner in Sweden called Mobylife. They fixed it on warranty in no time. Really good service. According to service report they changed batteri, display and made updates to firmwire. When i got it in return i found out they replaced the backside as well. Almost a new phone, but i kept my imei.
Click to expand...
Click to collapse
It's great that you guys have a 2 year warranty, but at $20 for battery and labor, I couldn't complain much.
Maybe Huawei is aware that they have battery issues which was the reason they had this program available here in the Philippines.
Wow, they replaced your screen as well? Initially, I had a screen discoloration issue, kind of like something is pressing on the back side (back then, the battery bulge issue wasn't that obvious, so I didn't know.) When I had my batteries changed, the screen issue was gone as well (apparrently, the battery was pushing back on the screen).
By the way, which firmware are you on now that they have updated it?
Huawei Mate 10 battery bulge
I observed the back of the mate 10 popped off at the bottom. I ordered a battery from Amazon and replaced the battery myself. Examining the old battery I found that the battery itself was not deformed, but the plastic wrap was inflated. The battery was still working well.
Runnerjs said:
I observed the back of the mate 10 popped off at the bottom. I ordered a battery from Amazon and replaced the battery myself. Examining the old battery I found that the battery itself was not deformed, but the plastic wrap was inflated. The battery was still working well.
Click to expand...
Click to collapse
Were you able to take photos? Mine did the exact same thing
Same thing happened to me yesterday. Out of nowhere the backcover came off at the side of the SIM tray. It's about 20 months old. Sending it in on warranty very soon.
Bad thing to happen but what could be the cause of it?
Does it have anything to do with Supercharge?
My phone is still in good condition and under warranty but if this is problem can be avoided it's better. Any suggestions for the reason behind battery expansion?
Sent from my ALP-L29 using Tapatalk
Every battery will expand sooner or later, therefore they have expiration date and number of cycles. After they reach that, they reach predicted end of lifetime and we have to exchange them. Of course, we can still use them but sometimes on our risk.
Hi everyone
I’m new in this page but I offen search here if I interested any phone but now I have a problem and it’s looks like nobody from huawei wanna answer my question so if anybody up for a challenge and maybe can help me to find out what’s wrong with my phone it would be great
First challenge how can I upload pictures of my phone here?
Thanks
Same happened to mine. A few months ago it started with bright spots on my display and a few days my backcover came off. I already ordered a Mate 20 X on ebay, but I guess the next few days I will have to use my old Mate 10 and hope it does not blow up. Has anybody got a Mate 10 battery burning so far?
And no this is not normal battery wear. The capacity is still fine. It just seems to be poor quality.
Runnerjs said:
I observed the back of the mate 10 popped off at the bottom. I ordered a battery from Amazon and replaced the battery myself. Examining the old battery I found that the battery itself was not deformed, but the plastic wrap was inflated. The battery was still working well.
Click to expand...
Click to collapse
I think this is the problem with my P20.
My phone has the bulge too. It's pushing the back cover open a little. AccuBattery still reads 94% capacity. I'm worried it could burst so I'm going to attempt to replace it.
I hope im not reviving an old post.
My mate 10 also had the same issue, the battery itself wasn't expanded, but the casing around it was ( I assume it was a build up in gas)
I am replacing my phone in a week so what I've done so far is make a tiny hole in the casing to let out the built up gas and now its back to normal.
this is just a temporary fix but should get me through the week, not sure if it was a wise thing to tinker like that with it.

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