Battery Bulge Issue - Huawei Mate 10 Questions & Answers

Hi Guys!
It's quite unfortunate that my Mate 10 suddenly had its battery bulge out of nowhere. It was there sitting in my bag, not connected to a charger, and when I took it out, the back cover was already starting to come apart. It has gotten worse and I have stopped using it.
My phone is about 1 year and 4 months old; anybody had a similar issue?
I'll bring mine to the service center over the weekend.
TIA

UPDATE:
Huawei Philippines actually had a program wherein they offer battery replacements for certain models and fortunately, the Mate 10 was one of them.
I got mine serviced for roughly $20 and I got a new battery (including labor). Funny thing was, the first battery they replaced mine with didn't work (had a full chargebut phone kept turning off). 2nd one was the charm. I'm on my 2nd week and it's still going great *knock on wood
It seems Huawei is aware of the battery issue and so they offered replacements for cheap (without the program, new original batteries costs like $30.

Me too 2 weeks ago when i removed the silicon case i found out that my batteri was expanding. Thanks god for 2 year warranty.
Sent the phone to Huawei service partner in Sweden called Mobylife. They fixed it on warranty in no time. Really good service. According to service report they changed batteri, display and made updates to firmwire. When i got it in return i found out they replaced the backside aswell. Almost a new phone, but i kept my imei.

HazeTaze said:
Me too 2 weeks ago when i removed the silicon case i found out that my battery was expanding. Thanks god for 2 year warranty.
Sent the phone to Huawei service partner in Sweden called Mobylife. They fixed it on warranty in no time. Really good service. According to service report they changed batteri, display and made updates to firmwire. When i got it in return i found out they replaced the backside as well. Almost a new phone, but i kept my imei.
Click to expand...
Click to collapse
It's great that you guys have a 2 year warranty, but at $20 for battery and labor, I couldn't complain much.
Maybe Huawei is aware that they have battery issues which was the reason they had this program available here in the Philippines.
Wow, they replaced your screen as well? Initially, I had a screen discoloration issue, kind of like something is pressing on the back side (back then, the battery bulge issue wasn't that obvious, so I didn't know.) When I had my batteries changed, the screen issue was gone as well (apparrently, the battery was pushing back on the screen).
By the way, which firmware are you on now that they have updated it?

Huawei Mate 10 battery bulge
I observed the back of the mate 10 popped off at the bottom. I ordered a battery from Amazon and replaced the battery myself. Examining the old battery I found that the battery itself was not deformed, but the plastic wrap was inflated. The battery was still working well.

Runnerjs said:
I observed the back of the mate 10 popped off at the bottom. I ordered a battery from Amazon and replaced the battery myself. Examining the old battery I found that the battery itself was not deformed, but the plastic wrap was inflated. The battery was still working well.
Click to expand...
Click to collapse
Were you able to take photos? Mine did the exact same thing

Same thing happened to me yesterday. Out of nowhere the backcover came off at the side of the SIM tray. It's about 20 months old. Sending it in on warranty very soon.

Bad thing to happen but what could be the cause of it?
Does it have anything to do with Supercharge?
My phone is still in good condition and under warranty but if this is problem can be avoided it's better. Any suggestions for the reason behind battery expansion?
Sent from my ALP-L29 using Tapatalk

Every battery will expand sooner or later, therefore they have expiration date and number of cycles. After they reach that, they reach predicted end of lifetime and we have to exchange them. Of course, we can still use them but sometimes on our risk.

Hi everyone
I’m new in this page but I offen search here if I interested any phone but now I have a problem and it’s looks like nobody from huawei wanna answer my question so if anybody up for a challenge and maybe can help me to find out what’s wrong with my phone it would be great
First challenge how can I upload pictures of my phone here?
Thanks

Same happened to mine. A few months ago it started with bright spots on my display and a few days my backcover came off. I already ordered a Mate 20 X on ebay, but I guess the next few days I will have to use my old Mate 10 and hope it does not blow up. Has anybody got a Mate 10 battery burning so far?
And no this is not normal battery wear. The capacity is still fine. It just seems to be poor quality.

Runnerjs said:
I observed the back of the mate 10 popped off at the bottom. I ordered a battery from Amazon and replaced the battery myself. Examining the old battery I found that the battery itself was not deformed, but the plastic wrap was inflated. The battery was still working well.
Click to expand...
Click to collapse
I think this is the problem with my P20.

My phone has the bulge too. It's pushing the back cover open a little. AccuBattery still reads 94% capacity. I'm worried it could burst so I'm going to attempt to replace it.

I hope im not reviving an old post.
My mate 10 also had the same issue, the battery itself wasn't expanded, but the casing around it was ( I assume it was a build up in gas)
I am replacing my phone in a week so what I've done so far is make a tiny hole in the casing to let out the built up gas and now its back to normal.
this is just a temporary fix but should get me through the week, not sure if it was a wise thing to tinker like that with it.

Related

[Q] Anyone else with a dead phone after 4 months?

Working perfectly yesterday, dead this morning - I received it *exactly* 4 months ago. Put in on to charge last night and the green light was showing as normal this morning, but when I went to use it, well... Nothing. Tried all the usual: battery pull, other battery, connect to computer, get into recovery, jig, etc, etc..nothing apart from a stubbornly dead phone. After speaking to the retailer and to Samsung CS, I dropped it off at a service centre (thankfully there is a small one a mile up the road from where I live). It's on stock ICS but rooted and obviously I couldn't, erm let's say "tidy things up" so fingers crossed that it can be revived without them finding out
I am bit miffed right now to be honest (to put it nicely) as I have never had a phone die on me in the last 15 years. I did keep my S2 though so at least I have a phone to use in the meantime!
Hope my S3 won't do that to me.
Sent from my GT-I9300 using xda app-developers app
unlucky man, I wouldn't worry about the rooting issue, if its dead for you it will be dead for them as long as its not just the battery, they'll probably strip it for parts and bin the rest.
Hi all, overnight my phone is dead. Did with it during night. I can not start it, I can not do anything with it. It is only 4 and some day after purchase. What is going on?
da.trute said:
unlucky man, I wouldn't worry about the rooting issue, if its dead for you it will be dead for them as long as its not just the battery, they'll probably strip it for parts and bin the rest.
Click to expand...
Click to collapse
Yeah, I'm *really* hoping it's properly dead... It's most definitely not the battery itself, at least that would have been easy to sort out!
I'm going to pitch in with a last resort tip that I have seen reported to work rarely, and is used also on hard drives.
Seal in plastic bag and in the freezer overnight, sounds ludicrous but always worth a try as a last ditch attempt for those without warranty!
Bought mine 2 weeks ago. Exactly 1 week later woke up stuck to the initial samsung galaxy sIII letters and nothing i'd do would make it past that. Had not rooted or done anything to the phone so i didn't even try anything, went to the store and got it replaced. It did reboot randomly a couple of time during that week.
In the store, they were the very definition of assholes about it, not peacefull at all and i was fully expecting it. They said they were doing me a favor by replacing it (i do know otherwise, according to the law they must replace it within 15-30 days of purchase, even if there's no reason), didn't want to replace the battery or the back cover. I agreed to stay with the back cover because acording to them "was scatched", although i swear to the best of my abilities i could not see anything but a very smooth surface on the back cover, so whatever. I did not agree to not having the battery replaced though. I asked the dude if he could prove my phone wasn't malfunctioning because of the battery and since he couldn't, he had no choice but to replace it after a few phone calls.
This was on a fnac store in Portugal, to whoever knows it. This is the same store that agreed to reimburse my money if i needed to return a laptop when i was buying it but lied to my face telling me they said nothing of the sort when i was actually returning it making me take credit in their stores instead for a value of about 1000 euros. I managed to get my money back through trading credits for money to friends who needed to buy stuff over 1 year but it says a lot about how much of a scumbag they can be.
The only reason i went to them is because they were the only store around on boat with the 30% discount campaign samsung did recently and i took the chance to get the phone 30% cheaper.
Nothing wrong with my new unit ever since.

[Q] Atrix Digitizer Came Back To Life

Hey guys, been awhile since I snooped around some dev threads here. I have a peculiar case where my digitizer showed signs of dying very regularly before response disappeared sporadically then died totally. After a week of using it with my lap dock, I realised it was clunky and not gonna work for me, especially since I couldn't find a replacement here in Singapore. Then I bought a second hand xperia play as a temporary solution.
Over the last month or so I maintained the battery as I would a fully working phone, but didn't do much with it actually. Then today, I thought I'd try my luck with my screen and just jokingly slid my finger across the lock screen as usual. My other phone rang so I picked it up. Then I looked at my Atrix: its screen came back to life. Does this mean that tender loving care and non usage after a month can bring a dead digitizer back to life?
I'm still in a state of shock

Battery Replacement - is it possible? Where to buy?

Hi guys,
my Nexus 9 started to randomly shutdown around 40-50% with some strange noises and screen artefacts. I know some people faced that as well. I've tried to go trough that google support bull*hit and finally when we agreed it's battery issue, they stopped answering - seriously.
So I've removed the back cover - it's pretty easy. The battery is 2 pieces, one is ok, the second is probably dead - very bloated. So I need a new battery and it will probably be ok. BUT the battery is impossible to buy
I've contacted our local HTC partner repair centre, but they told me, they no longer do repairs, they just send it to HTC, so they cannot say how much will the battery replacement cost :silly:
So finally the question - is there any way how to get a new battery for the Nexus 9? Swap is super easy and paying half a price of the tablet for battery replacement, which I can do in 3 minutes is just lame.
Anyone saw Nexus 9 battery as spare part? Anywhere? I've found a guy in Poland, but he's not replying to my emails.
Thanks!
chroust said:
Hi guys,
my Nexus 9 started to randomly shutdown around 40-50% with some strange noises and screen artefacts. I know some people faced that as well. I've tried to go trough that google support bull*hit and finally when we agreed it's battery issue, they stopped answering - seriously.
So I've removed the back cover - it's pretty easy. The battery is 2 pieces, one is ok, the second is probably dead - very bloated. So I need a new battery and it will probably be ok. BUT the battery is impossible to buy
I've contacted our local HTC partner repair centre, but they told me, they no longer do repairs, they just send it to HTC, so they cannot say how much will the battery replacement cost :silly:
So finally the question - is there any way how to get a new battery for the Nexus 9? Swap is super easy and paying half a price of the tablet for battery replacement, which I can do in 3 minutes is just lame.
Anyone saw Nexus 9 battery as spare part? Anywhere? I've found a guy in Poland, but he's not replying to my emails.
Thanks!
Click to expand...
Click to collapse
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry
---------- Post added at 08:45 PM ---------- Previous post was at 08:44 PM ----------
GibsonSGJ said:
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry
Click to expand...
Click to collapse
Furthermore, both Google and HTC know of this issue. I swear they instruct their tech people to play dumb.
Sadly that make sense. After I've send a few photos, when I was quick enough to take a photo of the display before shutdown, google support went silent!
These are not a good news, but I thank you for reply and sharing some light on it. I will consider buying a new tablet then.
GibsonSGJ said:
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry :
Click to expand...
Click to collapse
Makes sense. My N9 has had minimal use (displaced by Pixel-C). Brought it out of hibernation a while back, and it kees crashing (even when on charge!)
I've had this problem with crashing and loud noises several times. Previously I had a charging issue, under warranty the mainboard was replaced. A long while after that the problems with scrambled screen and loud noises started. I then disconnected the battery, and reconnected it, and the problem went away for a long time. But it has returned and even returning more often.
So I ordered a replacement battery via ebay (straight from China), and yesterday I finally found some time to replace it. First thing I noticed the tablet is more responsive, snappier.. It hasn't discharged enough to reproduce the problem, but I had trouble lately with updating apps when it wasn't on the powersupply, which convinced me it was a faulty battery. Now it's updating without charger no problem at all.
2,5 weeks after replacing the battery, and the problem did not come back. I'm happy with it.. pretty easy fix..
So the same problem has been happening to me also, got the N9 up to 7.1.1 and this started to happen a lot more. Seems to be when the battery is low (under 50% or 40%, somewhere around there) and usually when I'm looking at the Chive app, mostly again with animated GIF's they have. I'm not sure it's happened with games since I mostly game on my N6 since it has more RAM so it plays a bit better where the 2GB on the N9 is too laggy.
Any way, so this happens now too. So some say bad motherboard, others say bad battery. Has anyone gone through the trouble of the motherboard replacement? Or have actually had HTC replace the motherboard on warranty? If yes, has it made the problem go away? Has anyone else bought a battery off eBay (I can't find them new OEM anywhere and I hate the idea of a Chinese knockoff so close to my hands and face - ya know, fire) and had the problem go away?
I've replace all manners of parts from various phones so I know I can do it to the N9, which is just a large ass phone. I have to give up my N9 for some Samsung tablet (sorry 7" tablets are too small). I love having a 8"-10", pure vanilla Android tablet. I wish Google would make another one that was like the N9.
DeathAdder666 said:
So the same problem has been happening to me also, got the N9 up to 7.1.1 and this started to happen a lot more. Seems to be when the battery is low (under 50% or 40%, somewhere around there) and usually when I'm looking at the Chive app, mostly again with animated GIF's they have. I'm not sure it's happened with games since I mostly game on my N6 since it has more RAM so it plays a bit better where the 2GB on the N9 is too laggy.
Any way, so this happens now too. So some say bad motherboard, others say bad battery. Has anyone gone through the trouble of the motherboard replacement? Or have actually had HTC replace the motherboard on warranty? If yes, has it made the problem go away? Has anyone else bought a battery off eBay (I can't find them new OEM anywhere and I hate the idea of a Chinese knockoff so close to my hands and face - ya know, fire) and had the problem go away?
I've replace all manners of parts from various phones so I know I can do it to the N9, which is just a large ass phone. I have to give up my N9 for some Samsung tablet (sorry 7" tablets are too small). I love having a 8"-10", pure vanilla Android tablet. I wish Google would make another one that was like the N9.
Click to expand...
Click to collapse
Some people have just unplugged and replugged the battery and had great success.
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
Click to expand...
Click to collapse
I couldn't figure out how to unplug the cables.
You need to pull it vertically from the board. I used a guitar pick to make it a bit looser, then I pulled it of.
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
Click to expand...
Click to collapse
can you provide a link to the battery you purchased.
enriquejones666 said:
can you provide a link to the battery you purchased.
Click to expand...
Click to collapse
Mine came from eBay: http://www.ebay.com/itm/282260137225
Verstuurd vanaf mijn Nexus 9 met Tapatalk
Mine from Amazon
amazon.de/gp/product/B01MR3AW8Z/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1
Anyone know a link to a reputable seller for a new N9 battery?
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
Click to expand...
Click to collapse
Is it still working?
I am pretty sure is the battery connector. I unplugged and replugged the connector and the problem was gone for a few days. I could finally solve it applying a contact cleansing spray to the connector and then using a special kind of glue which is typically used to prevent screws for unfasten. It has worked perfectly since then, no need to replace the battery.
Zurko said:
Is it still working?
Click to expand...
Click to collapse
´
Ähm yes, why shouldn't it?
jupppo said:
´
Ähm yes, why shouldn't it?
Click to expand...
Click to collapse
Just wanted to be sure this was the root cause.
Already exchanged my battery in the meantime.
Thanks anyway!
I installed a replacement battery six months ago due to shortening run times on the original battery. I purchased it from newpower99.com for $60. They have an instructional video on their site that shows how to replace the Nexus 9's battery. It worked well for me, giving me a run time that was comparable to the run time when the Nexus 9 was new.

Google Stepped up for me (battery shut off issue)

Had a launch Nexus 6p that I bought from the google store, I never purchase extended warranties and have never needed one since every device I've ever owned since my Treo 650 has lasted well beyond its useful life but was still perfectly functional. Hell, I still have a S3 rocking for my kid and it works fine all these years later.
A few months ago I started having the 15% shut off error. Noticed it, wasn't a huge deal because I rarely use the device that low. Few days ago it started getting progressively worse and now the device will turn off between 30-50% depending on the day. Obviously this isn't ideal.
Never had a device do that, ever. Was pretty disappointed actually as this is an obvious hardware issue and was contemplating skipping on Nexus / Pixel devices in the future, heck was even thinking of having an affair with an IPhone for a bit. It had been a long time (since the 3g) and sometimes change is good. The 6p and 5x have had a number of issues, enough that there are class action suits floating around.
Anyway, I wasn't going to call Google. I mean this device was well past warranty, no extended was purchased so why bother calling right? Well I got a wild hair and decided to do just that. Setup a return call and a minute later had someone calling me back.
Explained the issue, told him I wasn't sure if there was anything they could recommend or do but wanted to check. 5 minutes later he is sending me the email for RMA and new device.
Now technically Google didn't have to anything. I know that, I'm appreciative of their efforts to keep me happy. I never asked for nor demanded a replacement, it was offered and for that I am very grateful. I'm not sure if the class action lawsuits over 5x and 6p issues are causing them to be extra cautious, I don't know if this is really par for the course with them. I've never had issues in the past and hope I never do in the future.
Obviously it is preferable for the user to not have to deal with this crap but how a company responds to these issues is important. Easy to sing praise at a company for developing the perfect device that lasts you 4 years when most probably dump it in 2. Harder when the POS you bought is starting to die 14 months in and on hospice at 16 months and the issues are severe enough that class action is talked about. Either way, Google deserves some credit for stepping up to the plate when they didn't have to. I'm a happy user.
I can't say this will occur for everyone with the same issue. What I will say is that if you're out of warranty, don't let that keep you from calling and talking about the issue.
Thank you Google and the Google support staff. Service like that will keep me in Pixels and whatever from the google store forever.
I may try this soon because mine is doing the same thing...
I had the same issue on my XL.... shutting off with no warning after 2-4 hours at about 40-50%, yet I could boot into recovery and stay there until at least 20%. So had accelerated battery loss and an early shutoff.
Bought it open-box off Swappa, so had no Google receipt, but on a whim, opened a support issue (text) from my 6P, which worked fine. I was offered an exchange no-problem. I chose to send in my phone first and had the replacement in less than a week.
FWIW, I think my issue started when I flashed May update and charged it after using a QC 2.0 charger. I usually use a Qi charger and charge it overnight.
I had exactly the same, well outside the standard 1 year warranty. Used the online agent chat to explain the early shut off problem. They instantly suggested an RMA, I didn't have to beg or ask for a replacement. I Ended up getting a brand new phone in its retail box. I saw someone else in another thread say Google offered a full money refund as they didn't have a like for like replacement available. Well done Google!
I got a refurb.
That's awesome to hear. I think they're taking the bad press very seriously.
that was nice of them !
happy for you , btw. i quite often read about this issue from users.
but how exactly does it power off??
does it shut down by its own? like a complete shutdown?
leondestiny said:
that was nice of them !
happy for you , btw. i quite often read about this issue from users.
but how exactly does it power off??
does it shut down by its own? like a complete shutdown?
Click to expand...
Click to collapse
Yup, just shuts down. If you try and reboot it is as if you are at 1%. Before shutting down it will show 15% or 30% left on the battery and then boom shutting down.
Aridon said:
Yup, just shuts down. If you try and reboot it is as if you are at 1%. Before shutting down it will show 15% or 30% left on the battery and then boom shutting down.
Click to expand...
Click to collapse
so you have had it since launch ? meaning nearly 2 years or so?
i have mine since about a year now, i hope i wont experience the same issue.
the only thing i experienced was statusbar clock freezing on me sometimes.
and very slight graphical glitches within certain apps.
Colchiro said:
I got a refurb.
Click to expand...
Click to collapse
Me too. I have another 5 months with Nexus Protect.
Refurb came in today and what a total POS. Shuts off randomly from 30 seconds to 20 minutes. You can see the battery % getting all crazy from 93% to 73% to 83% then boom off. Going to call google tomorrow to let them know. Stupid thing died half a dozen times between setup and the apps finishing to download. They must have absolutely zero quality control over at their refurb center.
This will be my last Huwei device and my wife won't buy another LG product either. They really screwed the pooch on that device gen.
Giving me a full refund. Just have to send in both devices.
Mod please feel free to merge the two threads I looked on the first page and saw nothing when I posted.
How long did it take after doing the email stuff for people to get the replacement? People that got refurbished ones how did they look? My replacement is about to be ordered. google customer service is pretty awesome.
kornklown69 said:
How long did it take after doing the email stuff for people to get the replacement? People that got refurbished ones how did they look? My replacement is about to be ordered. google customer service is pretty awesome.
Click to expand...
Click to collapse
I love Google. They just took my word that I'd tried everything and couldn't sort it and sent a refurbished phone. It works perfectly and I love it! Now and then when you call you get the odd person who is hard to talk to but that is usually someone in an Indian call centre that doesn't really understand my problem. It took under a week for me. It can take up to two weeks but you should really get it within 5 working days.
I have the same horrible battery issue and am speaking to Google now. Do you think I should mention that I also have a cracked screen (but this is not why I am trying to get a replacement at all)? Or do you think I should say nothing and they wont have an issue still replacing it when I send it in?
EDIT: Nevermind, I mentioned it to the support person and assured him that it was not the reason for wanting a replacement and he said they cannot make the same exception anymore, but if I wanted, they could send me an advance refurb but then they'd bill me for the screen which would not be covered. He is having trouble telling me the screen cost though first...
Not sure if it's worth that for just a refurb at this point. POS phone. I told him I'll hold off for now.
I didn't opt for the "advanced" replacement (where they ship a phone first and charge my CC), yet they appeared to have shipped my refurb shortly after I shipped mine. I got my refurb about 3 business days after shipping mine and confirmation about 5 days after I had my phone that they had received my defective one. My refurb looked great (as did my defective phone)
Talked to support on chat and they took care of me (even though i didn't have a warranty and my phone is 2 years old) as a one time courtesy. Google customer service is pretty awesome! phone will be here within a few days. ?
google took care of me as well. my replacement will be in tomorrow. I have had my 6p since launch. only swapped out because of the obvious battery issue.
I'm facing the battery issue too, but the problem is that I live in Brazil and the 6P wasn't officially released here. I bought mine during a trip to US last year. I was thinking about buy a battery and try to replace it by myself but I'm afraid of shatter the camera glass during the disassemble.
So here is my question: how long is taking in average to get the refurb (in advance)? I'll be in Round Rock (near Austin) for a whole week next month but I'm not sure if it's enough time to do this exchange.
fabiocastilhos said:
I'm facing the battery issue too, but the problem is that I live in Brazil and the 6P wasn't officially released here. I bought mine during a trip to US last year. I was thinking about buy a battery and try to replace it by myself but I'm afraid of shatter the camera glass during the disassemble.
So here is my question: how long is taking in average to get the refurb (in advance)? I'll be in Round Rock (near Austin) for a whole week next month but I'm not sure if it's enough time to do this exchange.
Click to expand...
Click to collapse
3 business days
Sent from my Nexus 6P using Tapatalk

Bought a Nexus 6P used from ebay... now it has a bad battery

Hello, everyone
After the charging circuit went on my Nexus 6, I went out and bought a Nexus 6P on ebay. The seller has a good rep and said the device was in 100% working condition and extensively tested. The seller has not gotten back to me yet about asking for a partial refund, but I did pick up insurance through Assurant. Has anyone had any experience of fixing the battery through Assurant? Also the battery is dying from 95% percent and down. Could this be just a meter issue and not a battery issue?
reagan1998 said:
Hello, everyone
After the charging circuit went on my Nexus 6, I went out and bought a Nexus 6P on ebay. The seller has a good rep and said the device was in 100% working condition and extensively tested. The seller has not gotten back to me yet about asking for a partial refund, but I did pick up insurance through Assurant. Has anyone had any experience of fixing the battery through Assurant? Also the battery is dying from 95% percent and down. Could this be just a meter issue and not a battery issue?
Click to expand...
Click to collapse
Sorry to hear this... it is the battery for sure- and the dealer should not have sold it without that disclaimer. Normally I would say source your own battery from a known good dealer and have it replaced at a shop near you. Since you have Assurant you may have to go in a different direction. Beware there are a ton of dud batteries out there and you may get another. Good luck.
I just put in a new battery. Got it from eBay. It is an exact factory replacement with sensor. It is holding a charge 100% better than the previous battery. It was easy to put in...just have to be careful of the screen ribbon under the center of the battery.
Battery 17$
New back and finger print sensor 21$
noXcape said:
I just put in a new battery. Got it from eBay. It is an exact factory replacement with sensor. It is holding a charge 100% better than the previous battery. It was easy to put in...just have to be careful of the screen ribbon under the center of the battery.
Battery 17$
New back and finger print sensor 21$
Click to expand...
Click to collapse
pls provide the link. thanks in advance....
noXcape said:
I just put in a new battery. Got it from eBay. It is an exact factory replacement with sensor. It is holding a charge 100% better than the previous battery. It was easy to put in...just have to be careful of the screen ribbon under the center of the battery.
Battery 17$
New back and finger print sensor 21$
Click to expand...
Click to collapse
pls provide the link. thanks in advance.... [2]
Here is an OEM battery I just bought. https://goo.gl/jmYfn9
Also be sure to get a camera glass. It will most likely crack.

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