Galaxy S8 with windows 10 problem - Android Q&A, Help & Troubleshooting

Mobile: Galaxy s8
software : 7.0 (Build NRD90M.G950FXXU1AQH3)
Product Name: Folio 9470m
Operating System: Microsoft Windows 10 (64-bit)
I updated my laptop to creators update. everything else is fine but I got serious problem
laptop is now not detecting my Galaxy s8 mobile.
when i i connect mobile, mobile dont even show that computer is connected, i shows charger connected.
on the laptop side (latest android and samsunf drivers are installed)
laptop detect device after few seconds, not straight away.
and then gove this error
"unknown USB device (Device Descriptor Request Failed)"
Driver status is "Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed."
other details
Device instant path is ""USB\VID_0000&PID_0002\5&C72D3E8&0&2"
problem code "0000002B"
i search HP website, MS website, XDA website
I applied all possible solutions but nothing work, Finally i format my Driver and make new clean installtion of windows 10 creators update version , officially downloaded version
but my problem is still there Smiley Sad, perhaps there is compatibility Problem b/w Galaxy S8 and Folio 9470m
Folio 9470m is working fine with older samsung android devices.
I am 100% sure but i think it was working with same windows before i updated my mobile last week.
Any help?
---------------
update
just found that S8 is not working on other laptop too. i will format it or flash it now.

unable to flash because same error remains in download mode
mobile goto download mode but laptop don't connect, it says device malfunctioned.
i think something inside mobile is faulty

Related

[Q] "Gadget Serial" driver?

Attempting to update new Vibrant (Galaxy S) using "Unleash the beast v0.1" - post reboot my XP machine is asking for a "Gadget Serial" driver. I've been looking around for such a beast but not having much success. The phone is displaying a lovely "Do not turn off target!!" error too. Makes me a tad nervous.
Suggestions?
[Solution]
FWIW: This can be fixed by downloading "PC Studio" from Samsung. (This board isn't letting me post the link but you can search on the Samsung main site).
I tried installing that pc studio. Did not work. I have windows vista-64 bit.
Same problem
Hi I'm new in this forum and new to Android also.
I'm having the exact same problem, when I'm trying to flash my phone (AT&T Captivate) back to stock using Odin3 One-Click Downloader my PC is asking me for a Gadget Serial Driver.
I already install ( a few times ) the Phone drivers downloaded from the Samsung site and my PC recognize my phone with no issues. My problem is when I'm in Download mode.
I have a Samsung Captivate rooted with 2.1 update 1 (JH7)
MY PC is running Windows XP Professional Service Pack 3
I will try the PC Studio from Samsung
Problem solved
Problem solved after installing the Samsung PC Studio. Thanks
It did not fix my problem. Is there another fix? Device manager even says that it is "other device" no drivers.
Try installing Keis mini. i had the same problem and that fixed it.
samsung.com/us/support/downloads/SGH-I897ZKAATT
WTF are Samsung up to? Seriously?
I have a Galaxy S2 and i'm stuck on this Gadget driver issue. So I googled, found this thread and started looking. I've now found:
Kies Lite (Samsung site)
Kies 2.0 (Samsung site)
PC Studio 7.blah.blah... (Some driver download site)
PC Studio 3.blah (Samsung site)
NEW PC Studio 1.blah (Samsung site)
Talk about f*&king confused!
Oh and Kies 2.0 never finishes installing, I suspect its in a look as it sticks on "Evaulating Launch Conditions"...
WTF?
Anyone ANY clues on WHICH is the correct software AND version?
please anybody help us
I tried all of the above but nothing working. I tried on 2 different computers. one with
win7 64bit the other with winxp. both had the same problem. the stupid gadget serial
driver.
Try updating your Samsung drivers to the most recent ones:
http://forum.xda-developers.com/showthread.php?p=11633550#post11633550
I totally got it to work for my Galaxy SII
I remember putting my phone into some sort of usb tethering in the setting
so I just unchecked it and the drivers installed themselves
Settings> Wireless And Network > USB Utilities
and just push the connect to PC button and when you put your phone into Download mode the download wizard should install the drivers
Just so you wont switch..
From July 2012 Kies version
7HUND3R said:
Here it is: version 1.5.6.0 of the samsung usb drivers just extracted from latest updated kies
http://www.mediafire.com/?5fy7vwxhrhrpiwj
Click to expand...
Click to collapse
Pierrick
Gadget Serial
None of that worked for me. Doing the following worked for me. Basically you have to tell your pc what kind of driver this "Gadget Serial" is.
Goto "Device Manager".
Find the "Gadget Serial" device.
Right click and choose select update driver.
select "browse my computer for drivers" and then choose "Let me pick the drivers to install".
zachol said:
Try updating your Samsung drivers to the most recent ones:
http://forum.xda-developers.com/showthread.php?p=11633550#post11633550
Click to expand...
Click to collapse
Thanks so much . This fixed my issue on Win8 x64 with Hemdal and Epic 4g
micromax a71
micromax a71 driver gadget serial error how to solve
I want to flash my Q mobile i6 metal one but when I connect to computer and it has yellow icon too and it not working.... do I flash if gadget serial drive not work properly ??? How to flash Qmobile i6 metal one

Acer A700 USB problem

Hello. I've got A700 and I'm trying to root it but I've got a problem. I tried it with every key combination (power, volume up & down) I found on the internet but they don't work.
I also tried it when using the USB port but my PC and my laptop won't recognise the tablet. I've downloaded the drivers from Acer but when I install them my PC asks to install NET frameworks 2.0.5727. This version is no longer available but Frameworks 3 also worked according to Microsoft. After this installation the drivers from Acer still don't want to install. Then I tried it with Android USB driver but the same problem keeps coming back.
When I plug the tablet on my PC and look in the windows device manager there is a yellow triangle on the USB port with an error code 43. I've got the same problem and errors on my laptop. They both work on Windows 8.1. Could it be that the problem is on my tablet's USB? There is no problem when charging.
Does anyone have a similar problem or maybe a solution?
I have this problem too for my Acer a700. When I connect the tablet, i can't see the folders on the tablet via the pc anymore. I can't put files on it, and I can't transfer files from the tablet to the pc.
I contacted Acer and they said that windows 8.1 uses a new way to deal with usb drivers.
I will translate (google translate) from dutch to english
Dear customer,
*
Unfortunately, Windows 8.1 handles the USB drivers differently than Windows 7/8. So there are specific drivers for Windows 8.1 required that we can not supply at this time.
We have made ​​a request to check whether these drivers are still going to be mad.e At this moment we can not specify the period within which we as a reaction to get going.
Until then you might try to work with the following generic driver: http://www.droid-now.com/2013/10/fix-working-fastboot-drivers-windows-8-1-x64/
Note that they are not specifically designed for the Acer tablet and we can not provide support for the things that are discussed there.
Following the instructions is at your own risk.
*
As soon as we have more information about the Windows 8.1 driver, we will inform you about it.
*
Hoping this provides you with sufficient information and we apologize for the inconvenience
Any update. I have same problem running window 10.
alan0923 said:
Any update. I have same problem running window 10.
Click to expand...
Click to collapse
got it to work in windows 10. Driver issue. Just have to select driver in the device manager.

[Q] Windows 7 cannot load the driver needed for Samsung Galaxy S2 -Error code 31.

Hi ,
I AM Windows 7 - 32 bit user .
I just sat down to write all the details after reading all the threads available in google regarding error code 31 problem . Lot of blogs i refered but still my Problem is not solved.
So let me elaborate my issue . I have a Samsung Galaxy S2 (GT-I9100) . I never had any problems in connecting my mobile with windows 7. whenever i connect it , it gets detected and works fine till last month. But now suddenly my mobile is not getting detected in my PC. I cant transfer important files from PC to mobile. My mobile uses Android version 4.1.2
In the Device manager section when i try to view what is the problem , The device name is there in universal bus controllers with a yellow color exclamation mark . When i try to fix the issue and trouble shoot it , nothing seems to work .
WINDOWS CANNOT THE LOAD THE DRIVER FOR THIS DEVICE. Error code 31 ---> this message pops up. I tried to uninstall and update the driver , then also its not getting updated, it tells access is denied , contact ur manufacturer support for further assistance it is telling.
1)I have tried it in different ports
2) I tried installing the PC kies 3 from Samsung Page itself . installed Kies still device is not detectd.
3) Tried to fix this issue reading the previous threads and posts. not able to solve at all
4)Tried deleting the UPPER FILTERS .
The phone is charging well and is working perfectly. I tried to connect it with different cable (assuming its a cable problem) still no use.
In my Device , ----> went to Developr Options checked and uncheckd the USB debugging mode--> No use .
Tried to update the driver via online software, (Windows suggested trouble shooter solution). ---> No use.
uninstalled and again installed KIES ----> NO use.
The yellow exclamation mark is alone prominent in device manager section with error code 31.
Some one please please Help me out . Will be very thankful if you can help me in this. Not only me , My brother has GALAXY S duos, his mobile also is not detected in my PC.
Tried doing all things that are possible
I downloaded the driver needed to be installed from the samsung website itself , when i try to install it , i am not able to
THe message i get is ---> UR phone is in use , disconnect it and then install This message pops up even when my device is not connected.
Access is denied to install the drivers.
Somehow please fix this , after asking many users and consulting many friends i came to know that my Device is not having any problem and its the WINDOWS 7 which is causing a big problem.
the device which got connected and was working fine , suddenly throws a error like this . i am totally fed up . PLEASE help.
data cable
Srini9832 said:
Hi ,
I AM Windows 7 - 32 bit user .
I just sat down to write all the details after reading all the threads available in google regarding error code 31 problem . Lot of blogs i refered but still my Problem is not solved.
So let me elaborate my issue . I have a Samsung Galaxy S2 (GT-I9100) . I never had any problems in connecting my mobile with windows 7. whenever i connect it , it gets detected and works fine till last month. But now suddenly my mobile is not getting detected in my PC. I cant transfer important files from PC to mobile. My mobile uses Android version 4.1.2
In the Device manager section when i try to view what is the problem , The device name is there in universal bus controllers with a yellow color exclamation mark . When i try to fix the issue and trouble shoot it , nothing seems to work .
WINDOWS CANNOT THE LOAD THE DRIVER FOR THIS DEVICE. Error code 31 ---> this message pops up. I tried to uninstall and update the driver , then also its not getting updated, it tells access is denied , contact ur manufacturer support for further assistance it is telling.
1)I have tried it in different ports
2) I tried installing the PC kies 3 from Samsung Page itself . installed Kies still device is not detectd.
3) Tried to fix this issue reading the previous threads and posts. not able to solve at all
4)Tried deleting the UPPER FILTERS .
The phone is charging well and is working perfectly. I tried to connect it with different cable (assuming its a cable problem) still no use.
In my Device , ----> went to Developr Options checked and uncheckd the USB debugging mode--> No use .
Tried to update the driver via online software, (Windows suggested trouble shooter solution). ---> No use.
uninstalled and again installed KIES ----> NO use.
The yellow exclamation mark is alone prominent in device manager section with error code 31.
Some one please please Help me out . Will be very thankful if you can help me in this. Not only me , My brother has GALAXY S duos, his mobile also is not detected in my PC.
Tried doing all things that are possible
I downloaded the driver needed to be installed from the samsung website itself , when i try to install it , i am not able to
THe message i get is ---> UR phone is in use , disconnect it and then install This message pops up even when my device is not connected.
Access is denied to install the drivers.
Somehow please fix this , after asking many users and consulting many friends i came to know that my Device is not having any problem and its the WINDOWS 7 which is causing a big problem.
the device which got connected and was working fine , suddenly throws a error like this . i am totally fed up . PLEASE help.
Click to expand...
Click to collapse
it may looking awkward but try another data cable to connect it may work for u
Given it's more than likely (99.9999%) a Windoze problem, what exactly do you expect anyone here to do about it (or Samsung for that matter) ?

[Q] Nexus 4 not recognized-Windows 8.1

Hi,
I am using nexus 4 and updated to latest version of android 4.4.4
And just after updating my soft keys stopped working I had no clue what should be done.
So i thought of formatting it But my nexus wont connect to my laptop it says device descriptor failed with code 43 on Device manager of windows.
This USB issue is surely not because of update.Because my USB was not recognized when i was using 4.2 also I have tried on windows 7 and windows 8 also.All says the same code error.
I am FED up trying on the WINDOWS SIDE(taking out battery,usb power off and etc etc) and ANDROID SIDE(installing adb,installing drivers from wugfresh steps and etc etc)
I am not getting how to proceed.Because nothing is helping me out.My nexus do not connect to my lenovo laptop.... anyone help me please
poorNexus4User said:
Hi,
I am using nexus 4 and updated to latest version of android 4.4.4
And just after updating my soft keys stopped working I had no clue what should be done.
So i thought of formatting it But my nexus wont connect to my laptop it says device descriptor failed with code 43 on Device manager of windows.
This USB issue is surely not because of update.Because my USB was not recognized when i was using 4.2 also I have tried on windows 7 and windows 8 also.All says the same code error.
I am FED up trying on the WINDOWS SIDE(taking out battery,usb power off and etc etc) and ANDROID SIDE(installing adb,installing drivers from wugfresh steps and etc etc)
I am not getting how to proceed.Because nothing is helping me out.My nexus do not connect to my lenovo laptop.... anyone help me please
Click to expand...
Click to collapse
do you want to connect for development? are you having problems with drivers (if you go to Device Manager is it showing driver problems)?
frangulyan.dev said:
do you want to connect for development? are you having problems with drivers (if you go to Device Manager is it showing driver problems)?
Click to expand...
Click to collapse
Thanks for responding.
I do not want to do any development actually.
I just want to flash my phone.But the biggest problem is i am not able to connect it via usb.I can see other phone in my same laptop.
I have tried changing USB and have tried connecting it with other win7,win8 systems.
It just says device descriptor request failed.Nothing else in the device manager.Just that yellow mark at device descriptor request failed with code 43.
I really need someones help.My phone is of no use now.
Thanks
poorNexus4User said:
Hi,
I am using nexus 4 and updated to latest version of android 4.4.4
And just after updating my soft keys stopped working I had no clue what should be done.
So i thought of formatting it But my nexus wont connect to my laptop it says device descriptor failed with code 43 on Device manager of windows.
This USB issue is surely not because of update.Because my USB was not recognized when i was using 4.2 also I have tried on windows 7 and windows 8 also.All says the same code error.
I am FED up trying on the WINDOWS SIDE(taking out battery,usb power off and etc etc) and ANDROID SIDE(installing adb,installing drivers from wugfresh steps and etc etc)
I am not getting how to proceed.Because nothing is helping me out.My nexus do not connect to my lenovo laptop.... anyone help me please
Click to expand...
Click to collapse
install vmware player or virtual box. and in it install windows seven in it.
jahanzaib khan said:
install vmware player or virtual box. and in it install windows seven in it.
Click to expand...
Click to collapse
I am asking for a solution not a dumb advice.
Activate Developer Mode and tick on USB debugging , hope this will help u.

Q Tab 850: Dead/Not Recognized By windows 7

My q Tab 850 is dead and is not recognized by windows 7
Hi Experts,
I have QTab 850 (qmobile) and it is dead now.
from few days it was giving me Phone service stopped, the I decide to update its firmware and I read on internet to use SP_FLASH_TOOL. Form some site I have downloaded it firmware and tried to update its firmware using SP_FLASH_TOOL. After an hour with out no response then I removed the device but the result was its dead.
Now when I connect to USB , my PC shows notification USB Device Not Recognize and when I check in device manager it shows details as :This device is disabled because the firmware of the device did not give it the required resources. (Code 29).
I dont know what to do, is there any solution to recover my device

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