Hello developers,from last 5 days my amazfit touch screen not working.Its getting charging and even displays time.I tried to restart it 100 times but no use.I drained the battery and charged it 100% but still no use.Anyone please help.
Found a solution
Hi dear friend,
I also got the same issue with the watch. I found a solution to this. U can easily rectify it by unpairing the watch through phone's Amazfit app. Then watch will restart and touch will start to work. Afterwards if any updates for watch is available u can update.
Try this....
If already u have rectified the problem, tell me how and please share it. It will be useful for other users.
I try unpaired watch but touch not work,
bsvinod said:
Hi dear friend,
I also got the same issue with the watch. I found a solution to this. U can easily rectify it by unpairing the watch through phone's Amazfit app. Then watch will restart and touch will start to work. Afterwards if any updates for watch is available u can update.
Try this....
If already u have rectified the problem, tell me how and please share it. It will be useful for other users.
Click to expand...
Click to collapse
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ya it's work thanks bro its Diwali biggest gift thank you again
I have the same problem, but even after I did the unpairing, it still doesn't work, and the battery drains within a day. Now I cannot even pair the watch with my phone (Mi6) as the screen does not react to touch.
Please, help!
hajduk78 said:
I have the same problem, but even after I did the unpairing, it still doesn't work, and the battery drains within a day. Now I cannot even pair the watch with my phone (Mi6) as the screen does not react to touch.
Please, help!
Click to expand...
Click to collapse
What is the watch model and firmware? Did you try to flash any ROM or it's still stock?
Still no response
Dear bsvinod, i have done the same thing which you have said,but no use the display touch not working,its getting charged and shows the display but touch not working please help i really love this watch.
yunussalman said:
Dear bsvinod, i have done the same thing which you have said,but no use the display touch not working,its getting charged and shows the display but touch not working please help i really love this watch.
Click to expand...
Click to collapse
What is the watch model and firmware? Did you try to flash any ROM or it's still stock? ][
watch model
lfom said:
What is the watch model and firmware? Did you try to flash any ROM or it's still stock? ][
Click to expand...
Click to collapse
the watch model is A1612 i dont have any idea about firmware as it is english version and i last updated it in september 2017 from then its display doesnt work.No,i haven't tried to flash its still stock.
Thanks in advance
yunussalman said:
the watch model is A1612 i dont have any idea about firmware as it is english version and i last updated it in september 2017 from then its display doesnt work.
Thanks in advance
Click to expand...
Click to collapse
So it's still stock... Does it connect to Amazfit app on phone? If yes, have you tried to upair the watch while it's connected and pair again? If yes again, I am sorry but most probably it's a hardware issue.
No at present i have unpaired it.
lfom said:
So it's still stock... Does it connect to Amazfit app on phone? If yes, have you tried to upair the watch while it's connected and pair again? If yes again, I am sorry but most probably it's a hardware issue.
Click to expand...
Click to collapse
at present i have unpaired it but while i iam trying to pair it,its needed the QR code for which the watch doesnt connecting.
yunussalman said:
at present i have unpaired it but while i iam trying to pair it,its needed the QR code for which the watch doesnt connecting.
Click to expand...
Click to collapse
Try with another Amazfit app version, another account, and another phone. If all fail, then again, probably it's due to a hardware failure.
I Tried with other phones and other apps
lfom said:
Try with another Amazfit app version, another account, and another phone. If all fail, then again, probably it's due to a hardware failure.
Click to expand...
Click to collapse
Dear friend,
i have tried with other phones and other apps but the watch doesnt show QR code to connect.
can i try to flash or factory reset my mobile by connecting it to pc?
is their any method to do it?
before the watch display stops responding i had installed custom watch faces into watch and after one week the watch's display stopped responding.
It gets charging its displaying only the current watch face but touch not responding.
I also have the same problem. Touch screen is not working. Pace 2.6.2.0. Pace is normally charging, no flickering on the screen. I have unpaired it with the phone, but no possibility to pair it again since I can't tell to confirm pairing number.
Poslano sa mog MI 6 koristeći Tapatalk
yunussalman said:
Dear friend,
i have tried with other phones and other apps but the watch doesnt show QR code to connect.
can i try to flash or factory reset my mobile by connecting it to pc?
is their any method to do it?
before the watch display stops responding i had installed custom watch faces into watch and after one week the watch's display stopped responding.
It gets charging its displaying only the current watch face but touch not responding.
Click to expand...
Click to collapse
Use the phone with Amazfit that is currently paired with the watch to unpair it, keep both close and connected to each other so when you unpair all data on watch will be erased.
Or try this:
https://github.com/MajeurAndroid/Adb-Remote-Screen
Dear friends,
As my problem not resolved i went to mi showroom in hyderabad to get repaired as i entered and switched on my watch the touch got response and i increased my brightness and after 10 sec it again not responding i showed to them they said they dont know how to do.
One of other repair person said its clearly an software problem.After i came to room it again started responding but after few seconds it again stops.so can you please guide me how to factorh reset my amazfit pace english version watch?
Or help me to flash rom as mine is stock rom...please help
yunussalman said:
Dear friends,
As my problem not resolved i went to mi showroom in hyderabad to get repaired as i entered and switched on my watch the touch got response and i increased my brightness and after 10 sec it again not responding i showed to them they said they dont know how to do.
One of other repair person said its clearly an software problem.After i came to room it again started responding but after few seconds it again stops.so can you please guide me how to factorh reset my amazfit pace english version watch?
Or help me to flash rom as mine is stock rom...please help
Click to expand...
Click to collapse
If it's paired with phone, go to Amazfit app -> My Watches -> More and tap on Unpair (it will erase all data on watch).
Or use the remote control app to go to Settings -> Device and choose factory reset. But I thought you had already done this (factory reset)...
Dear developers,
i have tried everything and at last my watch has been working its been updated 4 times and at present the version is 2.8.0.5
previously it was 1.2.6.0 or something.....its been working but sometimes the touch is not working,if i left it aside and after 10 to 15 minutes or after i restart it then it will work.
can you guys help me for this?
we can say that screen is flickering(making small quick moments).
please help
Anyone please help....iam a fitness freak and i badly need it to get repaired
Amazfit screen not showing anything
Hello, I'm writing hoping someone can help me.
My pace it's broken or so it seems, like it is turned on but not showing anything on screen. In first it seemed dead but was connected to my phone and counting steps but nothing on screen.
When receiving notifications it was vibrating as usual but again nothing on screen.
If I turn it off it shows battery charging, when I turn is on shows Amazfit logo but after screen shutsdown and nothing appears.
I have it unpaired now and can't pair again...
I have unlocked boatloader and reflashed latest us tomorrow but... Same behavior, did this appened to someone, or can someone help?
Thank you
lfom said:
Use the phone with Amazfit that is currently paired with the watch to unpair it, keep both close and connected to each other so when you unpair all data on watch will be erased.
Or try this:
https://github.com/MajeurAndroid/Adb-Remote-Screen
Click to expand...
Click to collapse
hi , anyone had any sucess with this app? the remote screen . ? i cant get it to work and also have the same problem with the stratos touchscreen , but half of the right side does not work
Related
Hi everyone!
Today my amazfit bip , while updating a res file, got this message displayed. I tried to update again but it didn't work. Few minutes after this trouble bip disconnected from any app (mifit, notify, gadgetbridge) on my phone and also disappeard from the Bluetooth devices list.
I don't know what to do..
Please I need ur help!
Thanks
Supermene said:
Hi everyone!
Today my amazfit bip , while updating a res file, got this message displayed. I tried to update again but it didn't work. Few minutes after this trouble bip disconnected from any app (mifit, notify, gadgetbridge) on my phone and also disappeard from the Bluetooth devices list.
I don't know what to do..
Please I need ur help!
Thanks
Click to expand...
Click to collapse
Hi! I have the same issue. Were you able to find any solution? I tried this approach but I do not see Amazfit BIP in devices and mobil is unable to find it.
xjack03 said:
Hi! I have the same issue. Were you able to find any solution? I tried this approach but I do not see Amazfit BIP in devices and mobil is unable to find it.
Click to expand...
Click to collapse
I don't really know how, after a day letting the BIP display this message it finally came back in the devices list on my phone.. so I can't help you, sorry
Supermene said:
I don't really know how, after a day letting the BIP display this message it finally came back in the devices list on my phone.. so I can't help you, sorry
Click to expand...
Click to collapse
It's ok, I had it this way about a week and yesterday, I unpaired it with my phone and in a few minutes the bip did the factory reboot.
So, on the second attempt, it updated successfully.
Hello good peoples of the world. I'm having a problem of Auto-sync menu missing which is suppose to be at setting -general-sync. Recently I disconnected my watch from the amazfit watch app and reconnected it. And after that the entire menu of sync is missing. Anybody had simmilar problem with me or knows how to make it reappaear?
rpg3002 said:
Hello good peoples of the world. I'm having a problem of Auto-sync menu missing which is suppose to be at setting -general-sync. Recently I disconnected my watch from the amazfit watch app and reconnected it. And after that the entire menu of sync is missing. Anybody had simmilar problem with me or knows how to make it reappaear?
Click to expand...
Click to collapse
Try rebooting the watch and phone
Damoedge said:
Try rebooting the watch and phone
Click to expand...
Click to collapse
Thanks for the reply. I have done that couple of times and I had even had it factory reset but still no luck
Maybe you use different account to login... It happens.
Sent from my Redmi Note 5 using Tapatalk
i bought a new amazfit verge us version (a1811) and updated its fw to 3.2.2.0. everything is fine but when the screen is off, notification beep sounds like sizzling and bad. all other sounds are normal. do you have the same problem? how can i fix it?
stu35 said:
i bought a new amazfit verge us version (a1811) and updated its fw to 3.2.2.0. everything is fine but when the screen is off, notification beep sounds like sizzling and bad. all other sounds are normal. do you have the same problem? how can i fix it?
Click to expand...
Click to collapse
A1811 is not US version it's international version, included US market. No i did not noticed any sounds problem. But if say honest most time i using only vibrate notifications without any sounds Sounds is in smartphone
several people in the forum came across the same problem. is it a condition that I need to send to the warranty? Is it solved by software update? I also sent a notification from the feedback section of amazfit watch.
stu35 said:
several people in the forum came across the same problem. is it a condition that I need to send to the warranty? Is it solved by software update? I also sent a notification from the feedback section of amazfit watch.
Click to expand...
Click to collapse
As i mentioned usually i using notifications without sound, only vibration is activated. When i did factory reset notifications sounds fine to me. But that was once, maybe two time when i used notifications with sound at all after these updates. So i can't confirm it's issues/bugs or not. But one advise which i got from Amazfit support when i asked about battery life which after update is shorter, they advised me to first do factory reset. So i can advise you the same. If problem will be the same you can try to chat before you will bring watch to seller or authorized service to Amazfit support and when after you will talk with support do what they will advise you or bring to service or seller. Factory reset if say honest most time fixing small problems in many devices (if there is no biggest violations): smartphones, smart watches and ect. Without detail review hard to say it's software problem or soundspeaker I have problem with wifi in my smartphone, when is turned on bluetooth wifi dropping, usually internet wokring fine in others device, dropping is not often, but when i turning off bluetooth works fine. Manufactor supporting gave me some advices which did not helped to me, need to test in others device or with others wifi connections, but i can't to do right now that. So it's conflict between wifi and bluetooth or just others reason it's hard to say. The same is with yours situation, about problem can confirm some costumers.users, but for others can work fine. So i posted my advises, i think the best right now is just to talk with Amazfit support before you return it to seller or bring it to authorized service or do factory reset, which by the way i recommend to do before connect with Amazfit support, cos i'm sure they will ask about that
thanks for the reply. i will try the factory reset. i hope it will fix it. thank you.. :good:
i did factory reset to watch and sent test notifications from amazfit watch app. nope. still continues same problem.. after all i set warning tone volume silent and only vibration. i hope it will be fixed with a firmware update.
stu35 said:
i did factory reset to watch and sent test notifications from amazfit watch app. nope. still continues same problem.. after all i set warning tone volume silent and only vibration. i hope it will be fixed with a firmware update.
Click to expand...
Click to collapse
This is support with chat option - https://support.amazfit.com/hc/en-us (if you can't see help/chat option, then scroll down with mouse and you will see chat window in left side of computer/smartphone), check from time to time are they online, coz they often are diconnected from chat. I can chat with they only when is evening in my country. I guest they are in US and connecting only in day time, maybe after lunch time
This is support via mail - https://en.amazfit.com/support.html, you can write from mail anytime, they will answer to you soon when they will can, probably
There is nothing to thank, I trying to help as much as I can. Sad that factory reset did not helped, try to chat with support (live or via mail, you probably just sent feedback from app, in feedback they don't react, i mean they will not answer to you)
I saw a post in Reddit from a Huami global support person in the Amazfit subreddit and i have mentioned to him about the sound problem as well as other things. He say it is a known problem and it is worked on. So hopefully with the next firmware we will get a fix for that.
Sent from my LG-H870 using XDA Labs
PsychoTribe said:
I saw a post in Reddit from a Huami global support person in the Amazfit subreddit and i have mentioned to him about the sound problem as well as other things. He say it is a known problem and it is worked on. So hopefully with the next firmware we will get a fix for that.
Sent from my LG-H870 using XDA Labs
Click to expand...
Click to collapse
Yep, and i wrote that here somewhere and on FB and other places. Its being worked on.
A problem with the sound is two months to me. The manufacturer is made to "cuckoo" - refuses to recognize the problem. A problem with sound exists in all - Europe, Russia, America.
I tried everything, settings, restart, unlock, new installation, Chinese version, factory settings - did not fix a problem.
There is an update rolling out at the moment that says it is fixing the problem. It is 3.2.3.0 if i remember correctly. Just have some patience. Should be here any time now.
PsychoTribe said:
There is an update rolling out at the moment that says it is fixing the problem. It is 3.2.3.0 if i remember correctly. Just have some patience. Should be here any time now.
Click to expand...
Click to collapse
I can confirm, i got update today was written the same
My Stratos 3 is currently running 4.2.2.0 firmware.
Today Amazfit app has notified me a new firmware available: 4.2.2.1, but when I choose to upgrade, the watch looks for latest version and says it's on the latest.
Is there any way to force the discovery? I'm currently facing problems to sync sport activities between the watch and the Amazfit App and I'd like to test the new firmware to see it solves those problems.
factory reset, it worked for me
Johny70 said:
factory reset, it worked for me
Click to expand...
Click to collapse
Hi Johny, did you do anything else? I have done already like 10 factory resets, and the only thing I get after the incredibly fast firmware download is "Coudn't download updates, try again", and if try again, "Current version is up to date", once and once again
I'm losing my nerves with this watch, it works really bad
I'm in the same problem... I did 3 favtiry resets without any result. After a factory reset wath download firmware but appears a download error and stops... My watch version is A1929.
Another stranger thing is inthe amazfit app apeears a message to download the lastest version everytime.:crying:
Make sure watch can connect to Wi-Fi properly, otherwise it won't download the update. You can connect it in the settings on watch (of course).
Thanks for your reply.
The download finishes to 100% but when it try to install appear the download fail message... The wifi connection is on, and it seems to download all the firmware.
It can be a servet fail or similar. But it download to the 100%, I don't understand... I try 4 times factory reset and delete amazfit app to in mobile with same result.
If you know how to use adb, you can try this:
1. Connect the watch to the computer using USB
2. Make sure you have a file named "update.zip" on watch's internal storage after it reaches 100% downloading
3. Check if adb is working with:
Code:
adb devices
4. If it does, try to start the update with this other command:
Code:
adb reboot update
It was very very weird.
When I was at home, my watch always told me it was on the latest version, but when I tried again far from home, it detected the new version (but I didn't have a Wifi around to download).
I then used my mobile Wifi tethering but I received an error on OTAUpdate module.
I did a Factory reset and I downloaded and installed it perfectly.
Really weird indeed... I was able to update also by tethering, wifi at home or office didn't work, so thanks for your help
Hi.
Finally I can update, I explain the steps I have done.
1-factory reset
2-pair the phone with amazfit app.
3- select the update in the amazfit app ( not the stratos, because if you select in ther fails)
4- put password wifi and update.
The most extrange thing is because the same steps I done 6 or 7 times before, with the same wifi connection.
Luck!
no need in factory reset, there was a bad file pushed to the OTA. it was replaced, everything should work out of the box.
I'm still not able to update but that looks like different issue.
When I try to enter wifi password in Amazfit app, press tick mark on keyboard it does nothing. On phone keyboard closing, window to enter password still there with password entered (no ok or other button) and Stratos 3 still waiting for password.
Maybe that is some incompatibility with Android 10 in Nokia 8.1?
Same issue.. Disappointed with this watch
Same issue here. The updated worked for 4.2.2.0 after many attempts but not the 4.2.2.1. I tried using the watch directly or the app.
Also, the watch quality is poor. GPS doesn't work properly for running even if trying different GPS combinations (GLONASS, GALILEU,)
I had the Amazfit Pace and it was great comparing with this one.. Really disappointed.
Really, so it suffers the same flaw as GTR/GTS? Another Huami failure?
lfom said:
Really, so it suffers the same flaw as GTR/GTS? Another Huami failure?
Click to expand...
Click to collapse
Yes.. Just saw other pages about GTR / GTS. Exactly the same.
It takes a long time to get signal and I even had a run of app. 7 km that the watch recognized as about 13 km.
Doesn't seem like an easy and quick fix either..
I'm about to action the warranty..
leugim1 said:
Yes.. Just saw other pages about GTR / GTS. Exactly the same.
It takes a long time to get signal and I even had a run of app. 7 km that the watch recognized as about 13 km.
Doesn't seem like an easy and quick fix either..
I'm about to action the warranty..
Click to expand...
Click to collapse
just got mine i can definitly say there's nothing to do with GTR (sent it back)... accruacy is very good on this watch.
winni21 said:
just got mine i can definitly say there's nothing to do with GTR (sent it back)... accruacy is very good on this watch.
Click to expand...
Click to collapse
What is the firmware version you have running?
How many times did you try?
I'm 4.2.2.1 got it upgrade first time I boot.
Tried 2 or 3 times accuracy is good. GPS+Galileo (I'm french)
But I'm facing some bugs (due to early fw) the time of my workout it 1 hour sooner in amazfit app (if I do it at 15h00 it's displayed at 14h in amazfit app) in the watch it's ok.
I had also to disable "workout synced notification" because it was never stopping to send notification)
Last think I've noticed some notification are double sent: ex Gmail
But has I said the watch was first only in English French language came with latest fw. Some of you have those bugs?
winni21 said:
I'm 4.2.2.1 got it upgrade first time I boot.
Tried 2 or 3 times accuracy is good. GPS+Galileo (I'm french)
But I'm facing some bugs (due to early fw) the time of my workout it 1 hour sooner in amazfit app (if I do it at 15h00 it's displayed at 14h in amazfit app) in the watch it's ok.
I had also to disable "workout synced notification" because it was never stopping to send notification)
Last think I've noticed some notification are double sent: ex Gmail
But has I said the watch was first only in English French language came with latest fw. Some of you have those bugs?
Click to expand...
Click to collapse
Yes, working good, but same bugs (French too)
- Receiving notifications twice
- Sync notification cannot stop
Good to know!
For those who want a view of GPS tracking, here is a screenshot:
https://photos.app.goo.gl/cb72otiBWY5XsrLSA
Im a new user of this forum and have just bought a new
AMAZFIT GTR 2Im using this watch with my android mobile, firmware 5.1.0.4 font 7
i noticed that after my phone has been on flight mode and then removed from flightmode, then my watch keeps ringning about 20 times with the last caller from the day before
i tried to restart my watch + my phone but same problem, does anyone else heard about this, any solution for this ?
I have the exact same issue on my GTS2 Indian variant. Happens everyone I either put my phone on flight mode, switch off bluetooth and turn it back on.
It's either last call notification, or the last message notification. It keeps on ringing and vibrating for 20 minutes. Have not found any solution to this yet.
Nice to know that im not alone with this issue
Lets hope someone else had this problem and found an solution for this !
Hello,
Did you try a version update. I have a GTR 2 version 5.2.11.1 in english.
Not sure if this can solve your problem though, but I don't have this issue.
Check for System Update from Zepp
Thanks for the answer - help - great to see that people are willing to try to help....
I have my English GTR 2 also at version 5.2.11.1 and have updated the Zepp app also but with no luck to my problem....
I had a visit from a friend and he has the same watch, firmware and he also have the same problem....
So i dont know if its a app problem or hardware/smartphone releated or ???