Yesterday I received my 'wireless charger' that I was given for pre-ordering my phone. It looks great, I'll give Samsung that.
Problem is, the unit is not a 'wireless charger', it's a 'wireless charge adaptor'. The only thing in the package was the puck, and a MicroUSB to USB C adaptor.
The unit also cannot utilise 'fast charge' unless you have it powered by a Samsung fast charger. (I had mine plugged into a high-output unit that can provide power at 2.1A for charging tablets.)
So, for anyone else waiting for their charger, you'll need another wall plug and cable if you don't want to hook it to your already existing charger.
Between this and their very nonchalant response to my peeling paint issue, I'm done with Samsung completely. I would rather buy an Apple device (and I loathe them with a passion) before anything else from Samsung.
Anyone else that's gotten the adaptor and been disappointed?
FFS Samsung Australia! I've been waiting forever for you to process my claim and now I discover that that's just foreplay for the f**king you're planning to give me when it finally arrives. If I bought a wired charger that didn't include the wall plug, then all I've bought is a cable, not a charger. The same principle applies to a wireless charger. If I can't take the contents of the box and charge my phone with it, it's not a charger. You can't make something that's not a charger, a charger, just by calling it a charger. At that point, you're just playing word games to obscure the truth. One does not become a chicken by sticking feathers in their arse.
KadouKitsune said:
Yesterday I received my 'wireless charger' that I was given for pre-ordering my phone. It looks great, I'll give Samsung that.
Problem is, the unit is not a 'wireless charger', it's a 'wireless charge adaptor'. The only thing in the package was the puck, and a MicroUSB to USB C adaptor.
The unit also cannot utilise 'fast charge' unless you have it powered by a Samsung fast charger. (I had mine plugged into a high-output unit that can provide power at 2.1A for charging tablets.)
So, for anyone else waiting for their charger, you'll need another wall plug and cable if you don't want to hook it to your already existing charger.
Between this and their very nonchalant response to my peeling paint issue, I'm done with Samsung completely. I would rather buy an Apple device (and I loathe them with a passion) before anything else from Samsung.
Anyone else that's gotten the adaptor and been disappointed?
Click to expand...
Click to collapse
No issues with mine, nor my paint peeling. The wireless charger I got for my s7 was exactly the same - only had the docking unit and no cable or charger so I wasn't surprised with what was included with this kit. Actually, the get they included the micro USB to USB C adaptor was a pleasant surprise!
I'm quite happy with mine. Especially for it converts from a charging docking stand and a charging pad.
KadouKitsune said:
Yesterday I received my 'wireless charger' that I was given for pre-ordering my phone. It looks great, I'll give Samsung that.
Problem is, the unit is not a 'wireless charger', it's a 'wireless charge adaptor'. The only thing in the package was the puck, and a MicroUSB to USB C adaptor.
The unit also cannot utilise 'fast charge' unless you have it powered by a Samsung fast charger. (I had mine plugged into a high-output unit that can provide power at 2.1A for charging tablets.)
So, for anyone else waiting for their charger, you'll need another wall plug and cable if you don't want to hook it to your already existing charger.
Between this and their very nonchalant response to my peeling paint issue, I'm done with Samsung completely. I would rather buy an Apple device (and I loathe them with a passion) before anything else from Samsung.
Anyone else that's gotten the adaptor and been disappointed?
Click to expand...
Click to collapse
And I am here still waiting for this sh*t which has been approved ages ago .
Rohil.khadgee said:
And I am here still waiting for this sh*t which has been approved ages ago .
Click to expand...
Click to collapse
This is how long it took to receive mine:
Registered Sept 22nd
Approved Oct 12th
Dispatched Oct 27th
Received Oct 31st
Email notifications are slower than the actual progress.. I received the "dispatch" email on the same day I received it.
Huey85 said:
This is how long it took to receive mine:
Registered Sept 22nd
Approved Oct 12th
Dispatched Oct 27th
Received Oct 31st
Email notifications are slower than the actual progress.. I received the "dispatch" email on the same day I received it.
Click to expand...
Click to collapse
I was approved on 27th though
Rohil.khadgee said:
I was approved on 27th though
Click to expand...
Click to collapse
Guess you'll be waiting a bit longer then.
I didn't place the pre-order, now, I'm using my old wireless charger for NOTE 5, working well
Related
Today while I was plugged in I noticed my TF was not getting charged. I checked all the connections, rebootedthe device, and still no luck. I plugged it into my laptop and it was recognized as usual, and even charged up 1% over 10 minutes. I then plugged it into an old iphone charger and it charged a bit faster.
I tried the Asus AC adapter again and it didn't work. I called Asus and explained the issue. I was told I could order a new charger through estore.asus.com. Of course they don't have them in stock. I called the store and they recommended I contact customer support again. I called them back and they said my only option was to wait until the estore got them in stock. They said I couldn't RMA the Adapter at all. The rep said he couldn't confirm if the adapter was covered by the warranty!
I'm really frustrated right now, sorry for venting.
rcm_rx7 said:
Today while I was plugged in I noticed my TF was not getting charged. I checked all the connections, rebootedthe device, and still no luck. I plugged it into my laptop and it was recognized as usual, and even charged up 1% over 10 minutes. I then plugged it into an old iphone charger and it charged a bit faster.
I tried the Asus AC adapter again and it didn't work. I called Asus and explained the issue. I was told I could order a new charger through estore.asus.com. Of course they don't have them in stock. I called the store and they recommended I contact customer support again. I called them back and they said my only option was to wait until the estore got them in stock. They said I couldn't RMA the Adapter at all. The rep said he couldn't confirm if the adapter was covered by the warranty!
I'm really frustrated right now, sorry for venting.
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Click to collapse
Man that sucks & what a ****. Try calling again & hope you get a better CS rep. GL to you.
Apologize for asking a trivial question; have you made sure that the wall adapter has locked into the charger correctly? There are two prongs in the adapter that need to click into the charger unit. I ask since I had a hard time figuring this one out
Does your TF battery discharge when plugged in? I have noticed others on here and some other sites talking about a charging problem. I got my TF today and plug it in right away since it talks about charging for 8 hours. It went from 35% to 100% pretty fast. After it got to 100 I put it on the dock and plugged the dock in. At some point the dock got a green light. At that point I hit the battery icon and saw it said 98%. It has stayed there for the last three hours with everything plugged in. The thinkpad I have at work has a preset threshold for when it starts charging. Supposidly this is for the battery health. I wonder if the TF wont start charging until it drops to a certain level. Even though my TF doesn't show charging at 98% if plugged in directly or through the dock if the dock is plugged in the dock shows a green light.
fonze73 said:
Does your TF battery discharge when plugged in? I have noticed others on here and some other sites talking about a charging problem. I got my TF today and plug it in right away since it talks about charging for 8 hours. It went from 35% to 100% pretty fast. After it got to 100 I put it on the dock and plugged the dock in. At some point the dock got a green light. At that point I hit the battery icon and saw it said 98%. It has stayed there for the last three hours with everything plugged in. The thinkpad I have at work has a preset threshold for when it starts charging. Supposidly this is for the battery health. I wonder if the TF wont start charging until it drops to a certain level. Even though my TF doesn't show charging at 98% if plugged in directly or through the dock if the dock is plugged in the dock shows a green light.
Click to expand...
Click to collapse
Yup. Devices will only start charging at 89-90% until full. If you disconnect the charger before it's full, most will not continue charging, until again depleted below that threshold.
OP, try turning the device off completely with the cable out (hold the power button for about 15 seconds). Then, when off, and the cable plugged into the charger, plug the charger in to the device. If the charger is working, it should power the device on, and hopefully, you'll see the charging icon.
rcm_rx7 said:
They said I couldn't RMA the Adapter at all. The rep said he couldn't confirm if the adapter was covered by the warranty!
Click to expand...
Click to collapse
Don't know where you are in the world but in the UK they _can't_ exclude an integral part like that from the warranty. If the person on the other end cant verify if it's under the warranty I suggest you tell them to get someone that can. their lack of internal communication is not your problem.
I got the same problem.
I got my Transformer last week and I encountered the same problem. When I first called the Asus support, the guy told me that my option would be to send the whole thing to them because I did not know at that time that it was the adapter. I told him that I would return the machine to the store that I bought instead. Then, I started testing by plugging it to my PC and it worked. I also plugged a USB light to the Asus adapter and it did not do anything, so I called them back the next day. I got a better support person this time and he told me to send the adapter back to them. I got the RMA number. I know that they probably don't have the replacement yet so I will have to wait and see.
In the mean time, I find out that the iPad AC adapter will charge the Transformer a bit faster than plugging into a computer. However, it is still not that fast. It takes several hours before charging from 60% to 100%, but it is not too bad. I will have to leave with it until I get a replace adapter.
I have tried completely powering the tablet off and plugging it in, it does nothing. The adapter worked fine for about a week, but now it's toast. I'm going to try and call Asus again today and see what I can do. It's sad that others have had the same issue!
I'm going to try and find an iPad charger in the meantime.
Replacement adapter?
As I said before, the iPad AC adapter will charge the transformer but it will be slow. I tried to find a replacement adapter but I could not find anything that will provide 15V and 1.2Amp. I think the iPad adapter will provide 5V and more than 1.2Amp. Does anyone know an AC adapter that will provide more voltage?
FYI I've tried emailing Asus about getting a spare power adapter. They weren't particularly helpful:
The Travel kit is currently not available for purchase. Unfortunately we can not give a time estimate when this product will be available for purchase. For availability and price please contact your local retailer.
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kunrj said:
As I said before, the iPad AC adapter will charge the transformer but it will be slow. I tried to find a replacement adapter but I could not find anything that will provide 15V and 1.2Amp. I think the iPad adapter will provide 5V and more than 1.2Amp. Does anyone know an AC adapter that will provide more voltage?
Click to expand...
Click to collapse
Even if you happen to find a 15v PSU with a USB connector on it it's unlikely to work as it would nee dto put that 15v on the right pin. The USB3 socket is not supposed to have 15v anywhere so the pinout can't be anything like a standard, they just happen to be rolling in 2 uses (USB sync/+15v Power) into one port.
Information of PSU model with known fault here:
http://forum.xda-developers.com/showthread.php?t=1081435
My device suddenly will no longer charge. When I plug the power supply in, it still says not charging. Please, if anyone knows what to do please reply?
Try another cable if you have one. Reboot, factory reset. If that doesn't help send it back.
I read somewhere (In this forums "I believe") the charger has a shutout mechanism when overheating and sometimes gets stuck.
What resolved the problem was placing the adapter in a plastic bag inside the freezer for at least 15 minutes.
Right after after that the adapter started to work.
Ok, now this is weird... After unplugging for about 10 minutes I then plugged the charger back in and the tablet detected it right away and began to charge....
Is it possible the charger shut itself down because it got too hot?
I don't know what to think-
Can the charger go into some kind of thermal shutdown? Can the charger overheat if left plugged into the wall for an extended period of time?
I was using my tablet with the charger plugged in for over an hour... thats when I noticed suddenly it was no longer at 100 percent battery, and that it had stopped charging. The charger was cold to the touch, like it wasn't even plugged into the wall.
Is it possible that the tablet switches off the charger when the battery reaches a certain charging threshold? I noticed that when the charger started working again the battery capacity had dropped to 90 percent... Is it possible that the tablet can determine it has reached full charge capacity and switch the charger off even though it is plugged in?
My tablet was perfect up until this happened, and now I am concerned since I only have about 2 weeks to return to New-egg- after that I have to deal with Asus!
Any thoughts?
mazjohn said:
Ok, now this is weird... After unplugging for about 10 minutes I then plugged the charger back in and the tablet detected it right away and began to charge....
Is it possible the charger shut itself down because it got too hot?
I don't know what to think-
Can the charger go into some kind of thermal shutdown? Can the charger overheat if left plugged into the wall for an extended period of time?
I was using my tablet with the charger plugged in for over an hour... thats when I noticed suddenly it was no longer at 100 percent battery, and that it had stopped charging. The charger was cold to the touch, like it wasn't even plugged into the wall.
Is it possible that the tablet switches off the charger when the battery reaches a certain charging threshold? I noticed that when the charger started working again the battery capacity had dropped to 90 percent... Is it possible that the tablet can determine it has reached full charge capacity and switch the charger off even though it is plugged in?
My tablet was perfect up until this happened, and now I am concerned since I only have about 2 weeks to return to New-egg- after that I have to deal with Asus!
Any thoughts?
Click to expand...
Click to collapse
Would probably be more productive if you read the replies in your post.
I did the firmware updates today, but once again, my prime is not charging. I'm down to 20percent battery. I tried bending the 2 prongs a little inward on the wall adapter after separating the 2 halves of the charger, but it did not help.
I put the charger in a plastic bag and threw it in the freezer. will take out after 15 minutes and see if it has something to do with thermal reset.
I don't know what to do at this point. Is it the tablet, or the charger that is bad.
If I order another charger online, I will loose my window to return the tablet to new egg. I would hate to return the tablet if it is just a bad charger, since the tablet has no defects at all, and I just skinned the damn thing too.
Any other Ideas to fix this? otherwise, should I return the tablet or order another charger and cable online?
mazjohn said:
I did the firmware updates today, but once again, my prime is not charging. I'm down to 20percent battery. I tried bending the 2 prongs a little inward on the wall adapter after separating the 2 halves of the charger, but it did not help.
I put the charger in a plastic bag and threw it in the freezer. will take out after 15 minutes and see if it has something to do with thermal reset.
I don't know what to do at this point. Is it the tablet, or the charger that is bad.
If I order another charger online, I will loose my window to return the tablet to new egg. I would hate to return the tablet if it is just a bad charger, since the tablet has no defects at all, and I just skinned the damn thing too.
Any other Ideas to fix this? otherwise, should I return the tablet or order another charger and cable online?
Click to expand...
Click to collapse
The freezer trick did nothing, So I again separated the 2 halves of the charger- this time I took a miniature pair of Nose pliers and *really* bent the 2 copper prongs in further ( I was really scared it would snap off) but after bending them inward and rejoining the 2 halves, it started charging again. What BS.
I will have to see if it works from now on or not. The problem was very intermittent to begin with. I am hoping this rules out that my tablet is bad....
My guess is that the copper contacts inside the AC charger must be separating when they heat and contract, causing intermittent / loss of contact.
I wouldn't be suppressed if this problem starts to happen all over the place to others... its just a matter of when. PISS POOR DESIGN BY ASUS OF THIS CHARGER.
I will update again, once I know the problem does not return.
Feel free to comment on this ordeal if you wish-
Problem Returned
The Problem returned . tablet stopped charging at 51 percent. adapter plugged in but software says "not charging"
I Am Returning my tablet back to new egg for a refund. I am done with this.
For all I know, it could be a problem with the battery and have nothing to do with the charger. It's just not worth it any more.
I AM VERY VERY DISAPPOINTED. I really loved the tablet....
I won't buy another one from Asus. I will wait a few more months and get a different brand with ICS.
this happened to me after I applied the new update. Very confused. I am trying the freezer method now but I feel like that will not work. I have also been charging my galaxy nexus with it so I am thinking maybe it disrupted it but it was charging this morning. HELP PLEASE!
Delete this message ,,,,,,,
cashmonies said:
this happened to me after I applied the new update. Very confused. I am trying the freezer method now but I feel like that will not work. I have also been charging my galaxy nexus with it so I am thinking maybe it disrupted it but it was charging this morning. HELP PLEASE!
Click to expand...
Click to collapse
Did you resolve your issue?
I contacted Asus, and I swear, the people running tech support are Clueless.
The guy said, maybe its a bad charging port and said- ship it back to asus for repair... I tend to think it is software related..... I won't ship it back and they said they will not replace it with another one, so I will get a refund instead. If anyone has seen this or knows anything, please help.
mazjohn said:
My device suddenly will no longer charge. When I plug the power supply in, it still says not charging. Please, if anyone knows what to do please reply?
Click to expand...
Click to collapse
I think the charger is poorly made. My first transformer did that and I had to buy a new adapter. Of course my transformer broke later (by my kid) now I have an extra adapter for my prime. Smell the adapter and see if it smells like it's burnt...my previous one burnt out I think cause it had a burnt smell to it.
Go Figure
After aprroximatelhy 40 days, my Prime would not longer charge using the power adapter, although I could still charge it by plugging it in to the usb port on any of my PCs. So, I figured the adapterr was bad and I purchased a new one at Office Depot.
The new unit came with a cable. Just out of curiosity, I tried using the new adapter with my old cable, and guess what ... it Prime wouldn't charge. So, I tried the new cable with the old (presumably bad) adapter, and it charged fine.
its odd that the old cable charges the unit when plugged into a usb port, but not the power adapter.
I mention my scenario in case anyone else runs into a simiilar situation. A new cablee is alot cheaper than a new adpater/cable package.
So glad I am getting a refund for this piece of junk right before I went to package my Prime up to return it my charger stopped charging my dock and or tablet so the charger itself must be faulty...... I imagine everyones will die soon enough what a lack of quality control all around with the Prime
jdbaker82 said:
So glad I am getting a refund for this piece of junk right before I went to package my Prime up to return it my charger stopped charging my dock and or tablet so the charger itself must be faulty...... I imagine everyones will die soon enough what a lack of quality control all around with the Prime
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Click to collapse
Failure rates on the Primes is less than 1% according to Gary from Asus. The chargers are the same chargers that have been used since the TF101 days.
chamberc said:
Failure rates on the Primes is less than 1% according to Gary from Asus. The chargers are the same chargers that have been used since the TF101 days.
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Click to collapse
And have been burning up and lacking quality since the TF101 days... lol
And again, guys, don't just take Gary for his word, statistics are easily molded-as-needed; I don't dislike Gary, I'm not saying he isn't helping or telling what he believes to be true (I'm glad ASUS at least has a voice around, albeit a marketing one), but isn't it a little early to have concrete figures on the defect rates?
Surely retailers haven't finished processing their numerous returns, and I doubt this figure accounts for working Primes with minor defects or single defective parts/features.
And this figure absolutely does not account for the lack of functioning GPS seen in units that have it listed; they removed it from the spec sheet probably for this exact kind of statement...
chamberc said:
Failure rates on the Primes is less than 1% according to Gary from Asus. The chargers are the same chargers that have been used since the TF101 days.
Click to expand...
Click to collapse
I am assuming you are talking strictly about the charger then because the failure rate of something bring wrong with the Prime has to be around 50%
mazjohn said:
My device suddenly will no longer charge. When I plug the power supply in, it still says not charging. Please, if anyone knows what to do please reply?
Click to expand...
Click to collapse
My first prime did this, send it back, if they try and argue just tell them you want a refund.
Sent from my Transformer Prime TF201 using XDA Premium App
jdbaker82 said:
I am assuming you are talking strictly about the charger then because the failure rate of something bring wrong with the Prime has to be around 50%
Click to expand...
Click to collapse
No. Gary stated failure rates of the Prime are below 1%. Well within acceptable standards.
chamberc said:
No. Gary stated failure rates of the Prime are below 1%. Well within acceptable standards.
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Click to collapse
Well then this doesnt include the lockup issues because theres no way thats accurate this 1% must only include devices with some real hardware failure not all the other issues everyone is complaining about Asus probably considers this stuff "working as expected" when in reality its crap for us users.
My 3 day old prime will not charge via the power adapter, I tried bending the prongs, I tried freezing it thinking there may be a thermal cut off switch.
The cable i snot bad because my PC and MAC both see it via USB, I just can't get it to charge.
Any ideas would due greatly appreciated before i send it back to New Egg. It is a C Series Serial Number.
Thanks
Check the power adapter. Mine had separated a little from the "brick". Once I snapped it back together it worked. My experience.
Same thing for me.. PC recognizes it as a media device, but will not charge with wall charger. Wall charger works with my HTC Phone, so it works.
I don't think it has anything to do with the latest update, since the Dock wont charge either, and there's no OS in that, right?
There have been a lot of people remarking on the wall charger going dead. Contact Asus or bring it back to the store.
erikk said:
There have been a lot of people remarking on the wall charger going dead. Contact Asus or bring it back to the store.
Click to expand...
Click to collapse
But that's just the thing, the wallcharger works on my phone, but not the Prime. Does that mean that it sends out too little power, or is something else wrong?
Knu2Lav said:
But that's just the thing, the wallcharger works on my phone, but not the Prime. Does that mean that it sends out too little power, or is something else wrong?
Click to expand...
Click to collapse
Now that's weird !
How can a charger which came with the Tablet give an output power which is not enough to charge the Tablet which it has been made for? That does not add up.
'cooleagle' said:
Now that's weird !
How can a charger which came with the Tablet give an output power which is not enough to charge the Tablet which it has been made for? That does not add up. :no:
Click to expand...
Click to collapse
Can it be something with the newest firmware update? I read something about that on another Android forum, but that was for the old Transformer.
But still, why then wouldn't it charge the dock, since there's no OS on there, is it? Would not have anything to do with a firmware update?
This charger crap is stupid....mine stopped and it wasn't even plugged in....freezer fixed it though
Sent from my Transformer Prime TF201 using Tapatalk
I recall reading somewhere that the Asus charger can put out 5 volts, or 11+ volts (11 + is required to charge the prime.) It could be that it is charging your phone because it is supplying the 5volts, but it may have something wrong with it and it is not putting out the 11+ volts required to charge the Prime.
My first Prime had this EXACT problem where it would no longer charge, and I returned it for a second one while under the return window- I believe the Asus chargers are just not very good and they are prone to failures.
When I received my second prime, I went out and Purchased a Radio Shack 12 volt wall charger, with a USB adapter that plugs into the transformer prime charging cable. The Radio shack charger is much better for me- no failures and it does not event get warm while charging- the tablet has worked fine for the last 2 months so far without issue.
If you are interested in the radio shack charger, see other posts made by me for specific part numbers. you can order online, or pickup in store at most locations.
Asus needs to do something about these wall chargers. They need to be re-designed so that they do not seperate, and do not require cartridge based adapters- this is a huge problem.
The primes biggest issue with " Prime reliability" is the wall charger IMO- More failures and returned units for this than anything else.
I love my Prime, and the radio shack charger works for me- good luck: and check all of your other options first before returning your tablet... there is a good chance it has to do with the charger itself.
//End- Shutdown of response signal: termination at reply to Android root/ bye.
mazjohn said:
I recall reading somewhere that the Asus charger can put out 5 volts, or 11+ volts (11 + is required to charge the prime.) It could be that it is charging your phone because it is supplying the 5volts, but it may have something wrong with it and it is not putting out the 11+ volts required to charge the Prime.
My first Prime had this EXACT problem where it would no longer charge, and I returned it for a second one while under the return window- I believe the Asus chargers are just not very good and they are prone to failures.
When I received my second prime, I went out and Purchased a Radio Shack 12 volt wall charger, with a USB adapter that plugs into the transformer prime charging cable. The Radio shack charger is much better for me- no failures and it does not event get warm while charging- the tablet has worked fine for the last 2 months so far without issue.
//End- Shutdown of response signal: termination at reply to Android root/ bye.
Click to expand...
Click to collapse
Could you post a link for that 12 volts usb-adapter?
mazjohn said:
I recall reading somewhere that the Asus charger can put out 5 volts, or 11+ volts (11 + is required to charge the prime.) It could be that it is charging your phone because it is supplying the 5volts, but it may have something wrong with it and it is not putting out the 11+ volts required to charge the Prime.
My first Prime had this EXACT problem where it would no longer charge, and I returned it for a second one while under the return window- I believe the Asus chargers are just not very good and they are prone to failures.
When I received my second prime, I went out and Purchased a Radio Shack 12 volt wall charger, with a USB adapter that plugs into the transformer prime charging cable. The Radio shack charger is much better for me- no failures and it does not event get warm while charging- the tablet has worked fine for the last 2 months so far without issue.
If you are interested in the radio shack charger, see other posts made by me for specific part numbers. you can order online, or pickup in store at most locations.
Asus needs to do something about these wall chargers. They need to be re-designed so that they do not seperate, and do not require cartridge based adapters- this is a huge problem.
The primes biggest issue with " Prime reliability" is the wall charger IMO- More failures and returned units for this than anything else.
I love my Prime, and the radio shack charger works for me- good luck: and check all of your other options first before returning your tablet... there is a good chance it has to do with the charger itself.
//End- Shutdown of response signal: termination at reply to Android root/ bye.
Click to expand...
Click to collapse
If you have time can you post a pic?
Sent from my Transformer Prime TF201 using Tapatalk
Knu2Lav said:
Could you post a link for that 12 volts usb-adapter?
Click to expand...
Click to collapse
Enercell AC to DC power adapter 12vdc 1.5A
Radio Shack Model # 273-358
http://www.radioshack.com/product/index.jsp?productId=3807944
used together with this USB adapter:
Model #273-227
http://www.radioshack.com/product/index.jsp?productId=3643549
Link to my original thread for further reference:
http://forum.xda-developers.com/showthread.php?t=1434525
//End- Shutdown of response signal: termination at reply to Android root/ bye.
Same over here...my wall charger broke inside a few weeks ago when i pushed the usb into it the wrong way so when i pulled it out it took the plastic surrounding the pins with it. ..the plastic was broken but there was still enough of it left to push it back in thus covering the pins the way it was...and now ( 2-3 weeks later) the charger stopped working and the cable no longer detects a PC when plugged in and the prime doesnt detect a PC either..the screen turns on when i plug the cable into the charger or PC but thats all it does...no charging indication or Sync notification..nothing. SO im hoping its the charger as thats what im going to buy on Friday with the cable and if not then I guess this tablet went from a nice fast beauty to a dead POS really quick..lets see....oh and ive tried the freezer, detach the charger methods and pushing the pins out on the port and its still 1 BIG FAIL...hoping for the best =) ...running icylicious BTW and this is a nice themed ROM..big ups to the dev
I went to find a new charger, but a 15v wallcharger was impossible to find. So I was lucky and found an original Asus charger (50 f'in euros), so I bought that.. But still, when I plug it in, the charge-light on the dock is blinking, and the tab wont charge.. it turns it self on when I plug it in, but then I get a picture of a battery and then it shuts off....
Is the Prime broken, or is it still something to do with the charger?
Knu2Lav said:
I went to find a new charger, but a 15v wallcharger was impossible to find. So I was lucky and found an original Asus charger (50 f'in euros), so I bought that.. But still, when I plug it in, the charge-light on the dock is blinking, and the tab wont charge.. it turns it self on when I plug it in, but then I get a picture of a battery and then it shuts off....
Is the Prime broken, or is it still something to do with the charger?
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The Prime will show the red battery once plugged into a charger when its completely dead..i would leave it charged for an hour or 2 and try turning it on again...it SHOULD work..if it doesnt then yeah I would say its the Prime unless that charger doesnt work either...at that point I would probably give up on life J/K!!!
Same problem here. The adapter stopped charging my Prime. I was able to find the original Asus Transformer charger at a local Office Depot (last one in stock). That works fine and charges. I don't understand how that charger can just fail like that. If there's a fix please post. TIA
This just happened to me too. I am trying the freezer method, but why are we not seeing anything out of ASUS about their crap charger???
OVER1DE said:
This just happened to me too. I am trying the freezer method, but why are we not seeing anything out of ASUS about their crap charger???
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These problems have been around since the TF101 as the 101 & 201 use the exact same charger. It evidently isn't a big enough issue to address.
I finally found a store where they were selling the charger (Office Max) and they only had 1 charger left! ..This was after I called bestbuy,hhgregg, brandsmart, radioshack...I even went to the ASUS ordering site and they were all out...Amazon was out, Ebay was my only bet or so i thought..I called OfficeMax as a last resort as I didnt even think about that store at first. Now My Prime is back to shape..I may need to leave it charging for a little while after 100% as the battery is draining a little faster than usual and Ive been "trickle charging" for a week already. Plus this new charger is only a 3FT if that so the cord is shorter than the 6ft I had originally with the Prime. If you guys are looking try Office Max and ask for the Asus Transformer charger not the Asus transformer PRIME as majority of all stores dont got it, never have and probably never will. Good luck!
drewskee said:
I finally found a store where they were selling the charger (Office Max) and they only had 1 charger left! ..This was after I called bestbuy,hhgregg, brandsmart, radioshack...I even went to the ASUS ordering site and they were all out...Amazon was out, Ebay was my only bet or so i thought..I called OfficeMax as a last resort as I didnt even think about that store at first. Now My Prime is back to shape..I may need to leave it charging for a little while after 100% as the battery is draining a little faster than usual and Ive been "trickle charging" for a week already. Plus this new charger is only a 3FT if that so the cord is shorter than the 6ft I had originally with the Prime. If you guys are looking try Office Max and ask for the Asus Transformer charger not the Asus transformer PRIME as majority of all stores dont got it, never have and probably never will. Good luck!
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Office depot has them.
*Sigh*...
Had the same problem with the TF101... After a while the tablet suddenly wouldn't charge anymore and it turned out to be the cable which suddenly went bad.
Now again the exact same problem with the TF201. This is pretty damn annoying, will contact customer support but am wondering if someone has experience with ebay cables that do work.
Already bought this one: http://www.ebay.nl/itm/ws/eBayISAPI.dll?ViewItem&item=130678359515&ssPageName=ADME:L:OU:NL:1123
But of course that doesn't properly charge either (oh, and I still have an original cable from the TF101 which works fine, so it definitely IS the cable). The tablet responds (turns on) and charges as if connected to USB port of the pc or something but doesn't fast charge. (Pins seem fine, nothing out of the ordinary to be seen).
So also a warning, be careful with charger and cable! Like the rest of the prime it is very sensitive to malfunctioning :/ Quite disappointed that they didn't address this with the TF201 as charger and cable were an issue with TF101 as well.
do you always yank the cable directly to detach ur device from the charger? I've been using mine for a long time now, it's still as good as new and charging well.
The key is to treat the cable like cheap failure prone chunk of crap that will fail. I got a second cord for power immediately. http://www.amazon.com/dp/B007LI2QJW/ref=pe_175190_21431760_M2C_SC_dp_1
Just took one look at that thin usb cable to know it isnt built to last.
when I was a kid stuff that was "made in Taiwan" was to be avoided, ironic.
MXR2 said:
do you always yank the cable directly to detach ur device from the charger? I've been using mine for a long time now, it's still as good as new and charging well.
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Ehm, nope... I use it with care. Never pull at the cable but just take it out at the connector itself. But I guess you should always keep it in one straight line or something.
whycali said:
The key is to treat the cable like cheap failure prone chunk of crap that will fail. I got a second cord for power immediately. http://www.amazon.com/dp/B007LI2QJW/ref=pe_175190_21431760_M2C_SC_dp_1
Just took one look at that thin usb cable to know it isnt built to last.
when I was a kid stuff that was "made in Taiwan" was to be avoided, ironic.
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Hmmm, nice option... I think I also have a proper power adapter which simply supplies 12v all the time (where the asus one switches to 5V once fully charged). Does that matter? Being at 12v all the time?
This guy seems to have analyzed it pretty well. http://forum.xda-developers.com/showthread.php?t=1377669
dagrim1 said:
Ehm, nope... I use it with care. Never pull at the cable but just take it out at the connector itself. But I guess you should always keep it in one straight line or something.
Hmmm, nice option... I think I also have a proper power adapter which simply supplies 12v all the time (where the asus one switches to 5V once fully charged). Does that matter? Being at 12v all the time?
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After I'm done charging, I will keep them in a storage bag. Well TBH, I do fear that it's gonna fail. Coz it looks like a damn apple charger. that weak link
Put the power brick in the freezer for 45 minutes!
It fixes it for awhile.
My cable just went bad yesterday exactly the same way.
Gladly I've had a spare one that I have bought from ebay couple months ago.
I have to get another spare one I think...
xTRICKYxx said:
Put the power brick in the freezer for 45 minutes!
It fixes it for awhile.
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The power brick isnt the issue... The cable from the TF101 works on both chargers, the cable of the TF201 on neither. The TF101 one is also from a spare powerbrick I bought coz I originally thought the charger was the issue as well. It's just a very feeble charger and cable, again...
whycali said:
http://www.amazon.com/dp/B007LI2QJW/ref=pe_175190_21431760_M2C_SC_dp_1
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This power connection is also a lot better fit for the dock power connector. I always felt like the one that came with my prime was going to fall out of the dock.
I have had the same issue. I bought the TF-101 for my daughter, and the first cable had the insulation sliding off near the connector after about a week. I saw that my daughter would rest the tablet on the connector at awkward angles, so I lectured her about being more careful and bought two more cables. When she went through those in a few months, I bought 5 extra cables. I know she is being more careful with them now, because they still look new when they stop charging. One of the cables I bought never worked. We are now on the last one of the batch, so I just bought 12 more.
It hasn't gone unnoticed that I am financially rewarding Asus for producing a shoddy product. We call that "the invisible hand of the market", right?
i was shopping for a oem Car dock that would work with our phones but also fit any case i wanted to put in the dock so heres the solution im ordering mine this week
http://www.amazon.com/iBolt-Vehicle-Car-Mount-Dock/dp/B008B0WNA6
Did you get it? How did it work out?
Sent from my HTC One X+ using Tapatalk 2
I've seen this one on amazon, Kidigi usually makes good quality stuff and - as it looks - comes with the insert as well so it could be used w and w/o case
http://www.amazon.com/Car-Charger-M...2&keywords=kidigi+charging+car+dock+htc+one+x
...comparison with the price of the iBolt ...looks like the same device to me.
I've had the iBolt car dock for a few days now, and it's working fine. It's a little clunky compared to my old Atrix car dock. I don't have a case on my phone, and the clamp on the top seems to sit on top more than grab it, but the phone is snug in there.
J Cubed said:
I've had the iBolt car dock for a few days now, and it's working fine. It's a little clunky compared to my old Atrix car dock. I don't have a case on my phone, and the clamp on the top seems to sit on top more than grab it, but the phone is snug in there.
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Have you had any charging issues with yours?
When it goes into car mode and navigation is on, it barely charges if at all.
I spoke with iBolt and they are sending me a new one. Hopefully this resolves the issue.
I am still curious if anyone else is having this issue.
TeK9samurai said:
Have you had any charging issues with yours?
When it goes into car mode and navigation is on, it barely charges if at all.
I spoke with iBolt and they are sending me a new one. Hopefully this resolves the issue.
I am still curious if anyone else is having this issue.
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The issue isn't the charger but the USB cable not being shorted to put phone into AC charging. Pins 4&5 need to be shorted to allow this to happen. I ordered two of these http://www.amazon.com/gp/product/B007F1DV76/ref=oh_details_o03_s00_i00
to go along with this http://www.amazon.com/gp/product/B008B2EFA0/ref=oh_details_o05_s00_i00
and has allowed me to use the HOX+ for hours of navigation and still charge the phone.
For car dock I use this: http://www.slipgripcarmounts.com/SlipGrip-Vent-Holder-For-HTC-ONE-X-S720E-Using-Seidio-Surface-Case_p_130568.html
I agree that the ibolt is a little clunky but i love it. Its really sturdy. It stays in the position you locked it down at. It's easy to dock the phone with 1 hand. I havent noticed any charging issues but i'll keep an eye on that now that you mentioned it.
interesting
and to think i was going to try and mod my Atrix toys to see if i could make them work.. .this looks way easier, wonder why they dont include the proper cable in the first place or if there are any other docks similar
techcontrol said:
The issue isn't the charger but the USB cable not being shorted to put phone into AC charging. Pins 4&5 need to be shorted to allow this to happen. I ordered two of these http://www.amazon.com/gp/product/B007F1DV76/ref=oh_details_o03_s00_i00
to go along with this http://www.amazon.com/gp/product/B008B2EFA0/ref=oh_details_o05_s00_i00
and has allowed me to use the HOX+ for hours of navigation and still charge the phone.
For car dock I use this: http://www.slipgripcarmounts.com/SlipGrip-Vent-Holder-For-HTC-ONE-X-S720E-Using-Seidio-Surface-Case_p_130568.html
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Hello,
Well it's been quite some time but I didn't wanna open a new thread for this.
I'm using the iBolt dock for my HOX for quite some time and as told above it charges really really slow.
You might say it is caused by the cable, makes sense, but the charger I use to connect the iBolt is the geniune HTC car charger, which does charge the phone pretty fast.
Also, I exit car mode when I don't need it and turn the screen off in order to charge more, but it randomly and frequently turns the phone on. Sometimes just the Android homescreen but sometimes it re-launches the car app too. I was planning to call iBolt for this but I do not have much hope for getting detailed information about the output (actually the USB pin design) since there is no information about this on the web sites.
Can anyone confirm that it supports fast (normal) charging? It becomes useless beacuse of this issue.
You can easily check for yourself. While the phone is docked in-car, do the following: Settings>Power>verify that phone reports "Charging, (AC). If phone does not say this then you are in-fact charging at 500mA. The i-dock/HTC Charger must be capable of providing enough current to charge at 1A and phone must state it's in AC charging. If this is not the case, your phone will discharge while being used in-car.
I had the same issue of non-charging when I first got my phone in December. My research led me to the solution I previously posted. I do not use car-mode since the only app I use while driving is Waze. I hope this helps.
techcontrol said:
You can easily check for yourself. While the phone is docked in-car, do the following: Settings>Power>verify that phone reports "Charging, (AC). If phone does not say this then you are in-fact charging at 500mA. The i-dock/HTC Charger must be capable of providing enough current to charge at 1A and phone must state it's in AC charging. If this is not the case, your phone will discharge while being used in-car.
I had the same issue of non-charging when I first got my phone in December. My research led me to the solution I previously posted. I do not use car-mode since the only app I use while driving is Waze. I hope this helps.
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Late thanks =)
After writing that message it came to me too and checked it, though it was saying that it is AC charging but I can swear to anything, whether car mode or screen is on, or not, it is not charged in 1000mA mode.. When I directly charged it with the genuine charger, it was fine.
So bought a 2amp car charger, and used its cable, and it works fine now.
May be, the genuine HTC charger CABLE and the iBolt are not quite friendly with each other. I remember Nokia's not launching PC Suite when it was not a genuine Nokia cable, may be a trick like that. iBolt does not like genuine cables or genuine cable does not like oem "sockets"