Ive been lurking around this site since the shadow was the new thing on the block, and ive never had a problem i couldnt figure out by just searching the forums... well, now i do...lol
I have a 17 day old g2, completely undamaged, unscratched. for some reason, intermittently, and with no apparent cause, it will shut off completely. it does not go through the shut down process, give any warning, or restart on its own, it just turns off like you pulled the battery out. (ive checked batt. voltage and amperage with a multimeter and ensured that the battery isnt loose in any way. also, it will shut off exactly the same way while charging which leads me to believe that it cant be a power problem.)
Also, though im not sure its related, sometimes the touch sensitivity in the screen will shut off (not the screen itself, still displays beautifully). Only way to restore touch functionality is to restart device manually.
Ive tried a master reset, and called T-Mobile tech support (which was useless).
Hopefully someone will have some idea whats going on here because i sure dont
Where did you get the device from, T-Mobile?
Have you flashed a new Recovery to the phone or hacked it in any other way?
G2 Randomly shuts down
I've only had mine for a week and its doing the same thing...no hacks, tampering etc.
Have you got the OTA update ? If not then you should find it online and update your phone. HTC has fixed the issue of random reboots for the phone
So I have an odd issue here... I have a tmobile v10 that suddenly stopped working. Can't boot up or anything anymore. Here's some events (not in order) that have happened. I dropped my phone about 6 months ago and cracked the screen. Was fine up until about a month ago. I pulled it out of my pocket one day and it was off. Thought I had accidentally turned it off while in my pocket, so I went to power it back on, but nothing. It wouldn't boot up at all. Thought my battery died so I plugged it in, but again, nothing. for the next couple of days I was able to randomly get it to power up and boot up to the main home screen. After a few seconds it would freeze and then shut off on it's on, sometimes rebooting automatically, but never making it passed the "LG" splash screen. Any who, before all this the phone ran fine, no issues. I didn't update anything or add any odd ball apps. I got it to show some life when plugging into the computer via the lg usb cable with the battery removed, but as soon as I threw the battery back in and try to reboot, nothing.
The other odd thing I noticed is that when I threw a charged battery in it, it would kill the life of the battery (verified by placing a charged battery in the dead v10 and then after trying to boot, removing and placing back in my good v10 and checking battery life). It would always say it was either 0% or 5% when I put it back in the good v10. The batteries will still charge on the good v10 so I don't think the batteries are bad (one is a brand new LG brand battery).
I'm leaning towards the prongs being shot on the battery connector that's on the motherboard, rather than the charging port. Anyone ever have this issue or even hear of it? I did some searching online but realized I didn't even know what to look up to find what I was looking for.
Any help will be greatly appreciated and thanks in advance.
Sorry for the story, just trying to give as much details as possible. I'm sure I forgot some stuff, but I'll edit/update as I remember them. Thanks.
I am not sure if this is the right place to ask but I have some serious issues with the phone. I bought a Sprint LG G5 for about 290$, quite a bargain I would say. I got the phone, and it seemed to be in working order. Then when I updated the phone, the G5 started to bootloop. After a couple hours the phone seemed to sort itself out. It was okay for a while, so I put in my ATT sim card (so I can use it as my main phone) and the phone did not recognize the sim card, which i realize now because sprint uses CDMA and ATT uses GSM. But after I took out the Sim card the phone started to freak out. It went through a bootloop phase again until it just shut off for a long time. I put it on the charger thinking the battery must be dead and let it sit overnight. The next day it didn't seem to turn on. No response at all, until I took out the battery a couple times and then presto it started to work.
The next day, the phone started acting funny again. It was freezing now and then and restarting. I took out the battery and i put it back in. It seemed to do okay there so I put it back on the charger since it was a bit low and went to go eat. After I came back, I found the phone dead. The phone was quite warm, and was just dead. Nothing turned on, tried the power button for 30 seconds and nothing. I tried hard resetting and nothing worked. I thought it was the battery but there is a charge since I put my tongue on it and i felt it tickle quite a bit. The phone gets warm on its own, which is weird since nothing comes out of the display, not even the LED works.
Anyone know whats wrong?
Sorry for the long post.
send it to repair or refund it. there could be so many things wrong like faulty hardware or software
My phone has developed a strange problem in the last week or so. Basically, it crashes randomly. Turns completely off, and when I try to turn it on again, it assures me the battery is dead by flashing the empty battery symbol. The problem is, the battery is not dead at all. This has happened at charge levels of ~30% up to almost 60%.
When I plug the phone into a charger, it suddenly shows that it's back at the original 57% or whatever and charges, turns on, and operates normally. It's like plugging it in "reminds" it that everything's okay.
Slightly before this, it also developed a problem where all my widgets often disappear after any dead battery shutdown, but this doesn't happen every time.
It's a factory unlocked E5823 on AT&T, currently on Android version 7.1.1. Some Googling around revealed people having a lot of problems with it in July, but I don't even remember when I got that update. It was definitely a while before this issue started, and other people's issues don't sound like mine. The change that most closely coincides with the onset of this problem is me installing Animal Crossing Pocket Camp. I'm not sure how that would mess with the basic operation of my phone, however.
Thoughts? If the battery was just dying, it would actually drain charge, not falsely crash the phone while really full of juice, I thought, but am I wrong? I haven't felt the need to root this phone, but I'm not at all opposed, either, if it'll help. Should I root it and reset batterystats, see if that helps?
ManiacalShen said:
My phone has developed a strange problem in the last week or so. Basically, it crashes randomly. Turns completely off, and when I try to turn it on again, it assures me the battery is dead by flashing the empty battery symbol. The problem is, the battery is not dead at all. This has happened at charge levels of ~30% up to almost 60%.
When I plug the phone into a charger, it suddenly shows that it's back at the original 57% or whatever and charges, turns on, and operates normally. It's like plugging it in "reminds" it that everything's okay.
Slightly before this, it also developed a problem where all my widgets often disappear after any dead battery shutdown, but this doesn't happen every time.
It's a factory unlocked E5823 on AT&T, currently on Android version 7.1.1. Some Googling around revealed people having a lot of problems with it in July, but I don't even remember when I got that update. It was definitely a while before this issue started, and other people's issues don't sound like mine. The change that most closely coincides with the onset of this problem is me installing Animal Crossing Pocket Camp. I'm not sure how that would mess with the basic operation of my phone, however.
Thoughts? If the battery was just dying, it would actually drain charge, not falsely crash the phone while really full of juice, I thought, but am I wrong? I haven't felt the need to root this phone, but I'm not at all opposed, either, if it'll help. Should I root it and reset batterystats, see if that helps?
Click to expand...
Click to collapse
--yep mine too. I'm thinking it has to do with the heaying problem. Mine crashes and dies when there are many apps running/ wifi on with downloads while watching youtube., etc. another is when I recprd videos at 4k pr 720p for about 8-10 mins. My phone heats up real hard. I'll try resetting it and hopefully this fixes it. ps. Haven't done anything to my z5c yet. no unlocked bootloader, no root.,etc.
Same problem
I had the same problem
Device have charge (50,60,70 or more), show 0% and turn off.
Hardware problem maybe ???
any solution found?
hi,
I know it's been a long time you posted this but I'm currently facing that exact same problem.
Could you find any solution in the end?
Thanks
ManiacalShen said:
My phone has developed a strange problem in the last week or so. Basically, it crashes randomly. Turns completely off, and when I try to turn it on again, it assures me the battery is dead by flashing the empty battery symbol. The problem is, the battery is not dead at all. This has happened at charge levels of ~30% up to almost 60%.
When I plug the phone into a charger, it suddenly shows that it's back at the original 57% or whatever and charges, turns on, and operates normally. It's like plugging it in "reminds" it that everything's okay.
Slightly before this, it also developed a problem where all my widgets often disappear after any dead battery shutdown, but this doesn't happen every time.
It's a factory unlocked E5823 on AT&T, currently on Android version 7.1.1. Some Googling around revealed people having a lot of problems with it in July, but I don't even remember when I got that update. It was definitely a while before this issue started, and other people's issues don't sound like mine. The change that most closely coincides with the onset of this problem is me installing Animal Crossing Pocket Camp. I'm not sure how that would mess with the basic operation of my phone, however.
Thoughts? If the battery was just dying, it would actually drain charge, not falsely crash the phone while really full of juice, I thought, but am I wrong? I haven't felt the need to root this phone, but I'm not at all opposed, either, if it'll help. Should I root it and reset batterystats, see if that helps?
Click to expand...
Click to collapse
It looks like your battery is just dying. This was a common issue with Nexus 6p and other phones.
Resetting batterystats won't help... it doesen't have anything to do with it
Hello dear tech enthusiasts,
I'm having very weird issues with my LG G8X ThinQ. It started when I connected the phone to a car for AA, the phone shut down. When powering on again, the screen would flicker very slightly, barely noticable. and then shut down again. This would persist for a couple of minutes untill I noticed the screen didn't flicker anymore and the phone would resume operation. I also noticed the phone being very hot.
It also started happening when charging the phone wireless. Not during charge, but when starting or ending the charge. Also with regular wall charge, or any car model charge. Recently, the phone started showing these symptons out of the ordinary, wtihout any charge happening. Symptons are usually the same, high temps and flickering screen when rebooting. The phone did not slow down in perfomance noticeably.
I really love this phone, powerfull, nice battery, good screen. I really do not want discard it over something weird. I tried sending it in for repair twice but those companies are clueless and I got it back (after several weeks) with "there's nothing wrong".
Looking for help or advice on how to adress this problem.
Thanks in advance!
M