Hello,
I bought the P9000 US Edition recently, which runs the Elephone_P9000_M_20161107 ROM. After getting it, I didn't even start it up but immediately updated to the latest LinageOS with Android 6, but the SIM card wasn't detected then.
I flashed the latest official ROM 20170110, not realizing this isn't meant for the US Edition before seeing that the IMEI number was wiped, causing the SIM card not being recognized. Thankfully, I have a full backup of the original state at hand, so I could restore nvram easily and the mobile connection started working.
However, after that was solved, I encountered problems with the mobile connection:
Searching networks sometimes takes a long time, resulting in no connection at all in the meantime.
When I'm connected to 3G networks, it shows that it has a data connection (small 3G logo on the signal indicator), but I can neither make or receive calls, send SMS or use the data connection as long as it doesn't switch to 2G or 4G
The data connection problem sometime manifests with 2G and 4G, too: the small logo shows but no data comes through.
"Phone idle" is by far the largest battery consumer in the battery stats (not even the screen outweighs it at any time)
I just found out by trying that enabling and disabling airplane mode sometimes solves the problem, maybe because it results in a reset of the modem. I contacted Elephone support and they said that I had to reflash the original stock ROM for the US edition and if this didn't help, I had to send it in for repair, because flashing a wrong ROM corrupted the modem data.
After that didn't work, I even reflashed my backup, selecting each and every partition (except for the last two partition, flashinfo and sgpt[/] or something like that, for which I didn't take a backup). This seemed to alleviate the problem a bit, but not completely.
TL;DR: When the phone has a 3G connection, neither calls, SMS nor data work. Sometimes this also happens in 2G or 4G. Support says I corrupted modem data when flashing a non-US version ROM. I restored a full backup of the original state but it didn't change much.
Any suggestions on how I could solve the problem?
Are you in the USA?
I'm in Canada and using the EU version of the phone.
A solution I have found is to change the bands. This can be done by:
1) Press on the dial pad *#*#4636#*#* this will enable engineering settings.
2) In the top right press the '3 dots'
3) Press 'phone information'
4) Press 'select radio band'
5) Then choose a band based on your location or play with them see which works best exit and try that.
6) Redo the steps to change again should you need to. I typically play around with the bands to find the one that works best.
7) If this doesn't work maybe check your network APN settings? Mine are automatically filled for Bell and Rogers in Canada. When I travel in the EU it generally auto-fills as well using the network 3.
An error that occurs when I attempt to enter the 'select radio band' under 'phone information' is the error code "com.android.phone has stopped" with the toggle for 'Open App Again'. A solution I found to that problem is to soft reset the phone.
Another error I frequently encounter is "Process com.android.phone isn't responding"
Not really practical given the average user wants a device that "just works".
Related
I'm rather new to smartphones and just acquired my Tbolt. Text messaging still functions correctly, but I am unable to send/receive pics. It tries for 5min to send, then says generic network failure.
Any advice?
Thank you
also, I was still able to log online, but not since I dialed ##778# then disabled my Rev.A under modem settings.
Kdeli said:
I'm rather new to smartphones and just acquired my Tbolt. Text messaging still functions correctly, but I am unable to send/receive pics. It tries for 5min to send, then says generic network failure.
Any advice?
Thank you
also, I was still able to log online, but not since I dialed ##778# then disabled my Rev.A under modem settings.
Click to expand...
Click to collapse
Well, there are three potential solutions I know of depending on your circumstances.
First, "if you ported over your number from another carrier and you are still within 72 hours of doing so, it can take up to 72 hours for a port to complete and for everything to function properly." - Verizon Tech
Second, People have reported that simply turning off the phone, pulling out the battery for 30 seconds, and then replacing that battery and booting back up resolves the problem.
Third, it doesn't sound like you had another android phone prior to the bolt, but if you did, and you used titanium backup to restore the stuff from your old phone, that is most likely the problem. Therefore, if you are rooted and ran Titanium Backup from your new bolt with information from another/old phone than this is your likely problem and you can remedy it by either wiping all data on the phone and starting over by going to Menu --> Settings --> SD & Phone Storage --> Factory Data Reset. Alternatively, you can use clockworkmod recovery to wipe all data and cache and reinstall the rom. You can still use Titanium Backup but only restore the apps, not the system settings.
I had this problem personally and spent 2 hours on the phone with Verizon unable to help me fix the solution. The Titanium Backup problem was my problem. Good luck and be sure to let me know if either solution works!
Hi all,
This is my first thread here, but I'm not too noobish when it comes to technology. However, if I'm breaking a forum rule or you need more information, please ask.
I have a GNex with Verizon running 4.0.2. I am rooted and have flashed Clockwork Recovery and in the past flashed MIUI; however, it was a little sluggish for me and at the time I didn't have time to fiddle with it so I restored to a Nandroid backup I had created before flashing. As a side note, I haven't been able to get CWM Recovery to work correctly in the past as it will flash correctly (using the Galaxy Nexus toolkit) and I can boot into it directly after flashing, but after booting into Android, restarting, and attempting to boot into recovery it will give me the android/red triangle error. Not sure what that means, but if I need to use it I can usually boot into it without flashing.
Anyway, on to the meat of the problem here. Earlier today I took my phone off of WiFi to use LTE here (Bay Area, CA) but my phone wouldn't connect to the cellular network. Nothing I haven't seen before; I cycled airplane mode and the "data enabled" option and restarted to no avail. Upon rebooting, I got the "Unfortunately, the process com.android.phone has stopped" twice in a row. At this point, no bars displayed at all. Confused, I looked into Mobile Network Settings and under Network Mode it oddly stated that the preferred network mode was set to WCDMA preferred (specifically, GSM/WCDMA preferred). I can try to set it back to LTE/CDMA but it will only reset it back to GSM/WCDMA.
WiFi works, but as soon as I turn it off it will revert to the greyed out bars inside a triangle. As I type this now, there are currently two bars, but they are grey and of no use. I just tried to call someone, and the call went through, but the double "com.android.phone has stopped" dialogue box came up again
I suppose I am willing to do a stock reset, but I'd rather not due to my large amount of music, video, etc on my phone; plus, it's just no fun to throw in the towel and do a reset
Any and all help is welcome, and like I said if you need more information please ask. I googled this issue and no similar threads popped up on any forums, so I hope that if/when my issue is resolved this will serve as a guide to others who experience this issue. That is, assuming they do; my tech issues are all too often unique to my own horrendously bad luck.
gracias, dudes.
Bump since it was buried.
Now fixed with a wipe/reset. Initially I wiped/reset and restored all apps/data (including system) with Titanium Backup, but after the system data had been restored and I rebooted I encountered the same exact problem. I wiped/reset again and just let the Market redownload all my apps and the problem has since stayed away.
Any ideas on what exactly could have caused the issue, though? I'm curious.
I did a search, but wasn't able to find any relevant threads. So if I missed something, please point me in the right direction.
My problem is that earlier this morning, my data ceased working. The notification bar shows 3G (sometimes even 4G), but I cannot get anything to load or refresh. The data arrows are indicating that while data can go "up", it isn't coming "down". I'm not sure what happened, as I wasn't doing anything out of the ordinary when this happened. I've got a decent signal in terms of bars as well, at least 2 or 3. Even given that, the data connection does appear to drop and then come back a few seconds later, but the behavior is the same: no internet.
I am S-OFF, global radios I believe, and when this first happened I was running the "le n00b" CM9 kang (which I've been running since yesterday morning with only intermittent data drops and no other problems). After a while of no data, resetting the radios via airplane mode toggle, a reboot, full shut down and restart, I restored a nandroid of the sense-based Vigor360 ROM, which had never had any data issues, but the same behavior is happening. Notification bar shows a decent signal, 3G/4G, but no data. After that, I powered down and pulled the battery, sdcard & sim card, left them out for a minute, put it all back together, powered back up, but still no data.
tl;dr: notification bar shows 3G/4G and decent signal, but I'm getting absolutely no data.
I've confirmed with a co-worker who's also on Verizon that their data is working, so it doesn't seem to be tower/network related. Anyone seen anything like this before? If so, what's the prognosis?
UPDATE: I was in Vigor360 with no data, and kept digging around XDA's wonderful search function, and found someone with a similar issue (though nothing about 3G/4G being in the notification bar) and they updated their PRL via *228. I did that, data seemed to come back. So I took a chance and restored my "le n00b" CM9 nandroid, and so far I've got data! Editing this post using that connection right now! I'll update further if I drop data again or discover any new relevant info.
the *228 wont do anything for us now that we have 4g and the sim card updates the prl when there is a new one. that was the old way to force a prl on 3g only so i think that was only a coincidence that data came back.
you might have a bad sim card. what you can do to test is put it in wifi mode and surf the web. if that works then its not the radio.
thing you can try to do:
remove the sim card and boot the phone. wait for it to fully boot and it say there is no sim detected. turn of the phone and put your card back in. then boot into recovery and wipe dalvik cache and boot the phone like normal.
synisterwolf said:
the *228 wont do anything for us now that we have 4g and the sim card updates the prl when there is a new one. that was the old way to force a prl on 3g only so i think that was only a coincidence that data came back.
Click to expand...
Click to collapse
Perhaps, but that was the line of demarcation between data not working to it working. Plus, the data speed seemed even faster than normal for the respective signal strength. Either way, I'm just happy it's working.
you might have a bad sim card. what you can do to test is put it in wifi mode and surf the web. if that works then its not the radio.
thing you can try to do:
remove the sim card and boot the phone. wait for it to fully boot and it say there is no sim detected. turn of the phone and put your card back in. then boot into recovery and wipe dalvik cache and boot the phone like normal.
Click to expand...
Click to collapse
Thanks - I'll keep this in mind if it happens again. I was able to use the internet normally on wifi.
check your APN
You probably know -
You can always RUU back to stock to have a working phone
Hi Friends,
I am new to rezound community, I just bought a used Rezound. My primary phone till now is myTouch 4G Slide rooted, unlocked running custom roms.
Three things i find amazing with Rezound is its Screen, beats audio which works also with my Klipsch on stock music player & the community support it gets (So many roms and mods) :good:
Am still a noob for rezound and trying to learn things as fast as i can so please help me if you are aware about any of the problems and its solutions.
I am having some issues with the phone.
First info about my Phone:
I am currently Fully stock, unrooted, locked bootloader.
VIGOR PVT SHIP S-ON RL
HBOOT-2.27.0000
RADIO-2.22.10.0801r/2.22.10.0803r
OpenDSP-v14.6.0.7708.00.0507
eMMC-boot
Aug 6 2012,19:24:37
Software No: 4.03.605.2 710RD
kernel version: 3.0.16-g480e1b0
Android : 4.0.3
Sense: 3.6
When i got the phone it was on HTC screen bootloop, with stock HBOOT-2.10.0000 & RADIO-0.95.00.1017_2r/0.95.00.1013r & locked bootloader.
I updated the phone with RUU 4.03.605.2 using PH98IMG.zip from android police.
I will always use it in GSM network only and preferably Stock rom (With root) for next couple of weeks. Phone will be used in India on 900mhz & 1800mhz bands & 2100mhz for UMTS & 3g.
Here are the issues i am facing:-
1) Even after i select GSM mode or Global Mode it doesn't register on network automatically. I have to manually press "Select Network Automatically" & reboot every-time for it to register network. Sometimes it registers on network only in GSM mode and sometimes only on Global mode. Solutions?
2) Data (3g) Sometimes works sometimes doesnt work. Normally in all phones APN settings of the network provider are added and selected by default when the sim is inserted. But here i have to manually save APN settings everytime. Why doesn't it take automatically from sim or network?
3) Stock Wifi Hotspot doesn't work, Error says "You need a verizon sim for this service". Any way to make the stock wifi hotspot functionality to work without verizon simcard or any third party apps?
4) There is an annoying always on lockscreen notification saying "This Sim card is from an unknown source". Any way to remove it ?
5) The phone sometimes lags a lot or doesnt respond or just turn of abruptly even when no apps are running in background. Only fix is the battery pull reset. Any better solution ? Will removing Verizon crapware improve anything ?
6) Yest nite before going to bed i switched off the phone. In the morning when i tried to turn it on, it wouldn't turn on. So i thought may be i would have forgotten to turn it off & plugged in the charger to see if the battery was empty, the phone wudn't charge nor the charging notification light turned on. So i again did a battery pull reset and the phone turned on, with 80% battery remaining. It started with the phone setup screen. I just don't know what happened, any ideas or solutions ?
7) I am unable to make or receive calls in global mode, It gives an error "The process com.android.phone has stopped", loses network & reboots with just 1-2 network bars after reboot. USSD code from dialer runs without issues. (BTW i can receive & make calls in GSM/UMTS mode) Its confusing that it doesnt work in global mode but works in GSM/UMTS mode.
If there are other known issues in gsm /global mode in stock rom which i am unaware of please suggest solutions for that as well.
Hope I didn't repeat questions for any problems already solved, If so please point me to the right thread of the solutions.
Thanks a lot guys.
You can try to root and install custom rom or stock rom and see if it fixes it..
NilayS said:
1) Even after i select GSM mode or Global Mode it doesn't register on network automatically. I have to manually press "Select Network Automatically" & reboot every-time for it to register network. Sometimes it registers on network only in GSM mode and sometimes only on Global mode. Solutions?
2) Data (3g) Sometimes works sometimes doesnt work. Normally in all phones APN settings of the network provider are added and selected by default when the sim is inserted. But here i have to manually save APN settings everytime. Why doesn't it take automatically from sim or network?
3) Stock Wifi Hotspot doesn't work, Error says "You need a verizon sim for this service". Any way to make the stock wifi hotspot functionality to work without verizon simcard or any third party apps?
4) There is an annoying always on lockscreen notification saying "This Sim card is from an unknown source". Any way to remove it ?
5) The phone sometimes lags a lot or doesnt respond or just turn of abruptly even when no apps are running in background. Only fix is the battery pull reset. Any better solution ? Will removing Verizon crapware improve anything ?
6) Yest nite before going to bed i switched off the phone. In the morning when i tried to turn it on, it wouldn't turn on. So i thought may be i would have forgotten to turn it off & plugged in the charger to see if the battery was empty, the phone wudn't charge nor the charging notification light turned on. So i again did a battery pull reset and the phone turned on, with 80% battery remaining. It started with the phone setup screen. I just don't know what happened, any ideas or solutions ?
7) I am unable to make or receive calls in global mode, It gives an error "The process com.android.phone has stopped", loses network & reboots with just 1-2 network bars after reboot. USSD code from dialer runs without issues. (BTW i can receive & make calls in GSM/UMTS mode) Its confusing that it doesnt work in global mode but works in GSM/UMTS mode.
If there are other known issues in gsm /global mode in stock rom which i am unaware of please suggest solutions for that as well.
Hope I didn't repeat questions for any problems already solved, If so please point me to the right thread of the solutions.
Thanks a lot guys.
Click to expand...
Click to collapse
1) Did you try the *#*#4636#*#* menu to change modes? Also, a reboot is commonly required when changing these settings, Global Mode enables all radios (LTE/CDMA/GSM/HSPA) with a Verizon SIM, GSM only enables GSM & HSPA on any SIM, GSM is probably the one you need.
2) The Rezound requires you to manually input APN information, sorry, just the way it is. Also, the 3G (HSPA/UMTS) radios in the Rezound are fairly weak, even standing right next to a tower you sometimes will not get 3G, but Edge is very reliable.
3) That is Verizon locked service, you would have to root and use a 3rd party tool, or a custom ROM.
4) Not in a stock ROM, the stock ROM is intended for Verizon users only so any other SIM will show that, an custom ROM can correct this.
5a) This is unusual actually, the stock ROM is fairly stable, although the underlying VZW services not being able to connect could cause issues.
5b) Not likely, you could remove the apps, but the underlying services will still be there. A custom ROM may be able to correct this.
6) Try disabling "Fastboot" in the Security settings menu. This is not adb fastboot, it is an HTC mode where shutting down/rebooting only does a partial shutdown to improve boot times. You will know you found the right option when you see something like "Enabling this option may interfere with the use of some market applications" and it is enabled by default.
7) Again, this is a Verizon phone... to Verizon a "Global Mode" phone will have it's SIM and roam onto it's partners networks, therefore it really kind of needs a Verizon SIM to work properly in Global mode. You want the phone in GSM mode, not Global mode.
Some final thoughts... You may want to consider an unlocking the bootloader, installing custom recovery, and an 3rd party GSM capable ROM, there are several possibilities in the various development areas here, this will probably correct several of the issues you are having. Most ROMs over the last year or so have some support for GSM, just read the threads on the ROMs for more information.
To be honest, the Rezound is not a great GSM phone by any means... but depending on your needs it might work with some modifications.
I updated to the latest nightly (9/22) to try and relieve this problem to no avail. I've been running CM Nightlies on my P4 since they've been available. I always manually download them since, for whatever reason, Rom Manager seems to detect my device as the P4-wifi. I assure you the 3G (HSPA) modem works. I have a SIM slot, with SIM that has activated service (UMTS/HSPA). My cell phone is on the same networks and it picks up signal from my carrier fine.
With that out of the way; My issue:
Two days ago, I was leaving my house to visit family, and I wasn't going to bring my charger for my Tab, so I put the device in airplane mode to conserve battery. In hindsight, I should have just asked the device to power off, but that's besides the point. When I tried turning off Airplane mode, the cellular network did not become available again; this situation has not changed since.
What I've done: Rebooted the device after switching out of airplane mode, re-entered airplane mode and left it again, updated to the latest CM. I've opened my tab and reseated the connections for SIM and antenna (at least, the connections I can reseat, I have), I've also completely disconnected power by unplugging the battery and reconnecting it. Additionally, I got into some of the hidden menus and verified that WCDMA, which, I believe is the underlying tech for the local HSPA connection, is preferred to the cell radio.
Looking at the device, if I ask it to check for mobile networks, the list comes back blank. The network status shows "UNKNOWN:0" and the lockscreen shows "NO SERVICE." instead of "NO SIM" (which is what it shows when I remove the SIM). From what I can tell the radio has shut off and will not come back on.
Throughout all this Wifi still works perfectly, so the device isn't useless, however, I'm planning to sell this device and I would like it to be as fully functional as possible when I hand it off to it's next owner, so getting this solved is very important to me. Any and all suggestions are appreciated and I'm basically willing to try anything at this point. I feel as though I've tried everything short of a factory reset, which I'm not sure if that would help (I've even wiped cache and dalvik).
In case it's relevant, I'm in Canada, carrier is Telus.
Thanks for reading.
EDIT: I've just finished restoring the device to Stock 4.0.4 (I've used this stock image before when I had issues with the device and confirmed it is fully functional) and I am still having trouble. this points to either a carrier issue or a hardware issue. I will be calling the carrier in the morning, despite believing that this isn't the case. any suggestions on what could be the problem are still welcome, I'm willing to try just about anything at this point.
@Mystik
Back in the CM 4.1.2 days on the e4gt...we had a similiar problem. Now, I don't have you're device. But when this problem arose in the epic. We had a work around where we would turn airplane mode on and power off the device. Then power the device back up. When that didn't work we had to flash a modem, then flash back to the one we wanted.
Also, make sure after you turn off airplane mode.. that the mobile data under settings/more is enabled... sometimes it will not re-enable itself.
Let me know if this works.. if not I would be happy to help you search up a fix..