Seller recomending not to upgrade Android 6.0.1 - LG V10 Q&A, Help & Troubleshooting

I want to get one of these and I found quite a few of them as "new other", probably refurbished. There are quite a few seller with similar prices and more or less the same the same description and in the description a lot of the sellers recommend to not upgrade the android version: "Android 6.0.1 (Marshmallow)(Suggestting not to upgrade the system.) ".
My question is, can anyone tell me what a good reason for this would be/what's wrong with the 7.0 update that I can't find/ what could cause the phone to not work with 7.0/anything?
PS: Seller also claims this is a LG H900, if that is at all relevant.

dividead said:
I want to get one of these and I found quite a few of them as "new other", probably refurbished. There are quite a few seller with similar prices and more or less the same the same description and in the description a lot of the sellers recommend to not upgrade the android version: "Android 6.0.1 (Marshmallow)(Suggestting not to upgrade the system.) ".
My question is, can anyone tell me what a good reason for this would be/what's wrong with the 7.0 update that I can't find/ what could cause the phone to not work with 7.0/anything?
PS: Seller also claims this is a LG H900, if that is at all relevant.
Click to expand...
Click to collapse
the reason behind not update to newer version of software maybe be related of motherboards replacement, like exterior saying its a H901 but the motherboard is a H960A or other, so, you think you have one and you have another in reality.
Those kind of things happen in refurbished phones so, i just warning you to dont buy those, you will have a lot of trouble with...someday the phone will bootloop again, since its a refurbished for some kind of bootloop early and then they repair it and put it to sell again.
If you want to be safe just add more 60/70 in money and you can buy a new one instead of refurbished. they are so cheap now.

sun_is_shinning said:
the reason behind not update to newer version of software maybe be related of motherboards replacement, like exterior saying its a H901 but the motherboard is a H960A or other, so, you think you have one and you have another in reality.
Those kind of things happen in refurbished phones so, i just warning you to dont buy those, you will have a lot of trouble with...someday the phone will bootloop again, since its a refurbished for some kind of bootloop early and then they repair it and put it to sell again.
If you want to be safe just add more 60/70 in money and you can buy a new one instead of refurbished. they are so cheap now.
Click to expand...
Click to collapse
Thanks for the answer!
Unfortunately the phone is still very expensive where I live but I found some sold as new in box and without the "Android 6.0.1 (Marshmallow)(Suggestting not to upgrade the system.) " recommendation. There are at a similar price I just have to pay tax since they are outside the EU which is not a big deal. The interesting part is that they are advertised as LG H900 unlocked as well.

Related

[resolved] Should I get International or T-Mo version? Worried about warranty.

I am on AT&T in the US.
My rooted AT&T G4 bootlooped after AT&T's warranty was up, and I was forced to send it to LG for repairs.
They sent it back to me all updated, which means I cannot root, which is a MUST for me.
So, I am selling that G4 on ebay and purchasing a G5.
Apparently, the T-Mobile and International versions are completely unlockable, including custom ROMs (yay!).
Please correct me if I am wrong there though..
My questions:
1) If I get an international G5, will LG honor the warranty?
2) If I get a T-Mo G5, will LG honor the warranty?
Thanks in advance.
i'd get the european version as that one allows you to use the B&O HIFI 32bit DAC module which quite simply is AWESOME. Got that yesterday and music sounds ridiculously good even on spotify etc.
as for warranty i dont know how that works.
H850 has more bands and has more development and zero bloatware(which makes a big difference).as far as warranty, the H850 comes with a two-year warranty which I would think LG would honor as long as u bought it from an authorized re-seller like AmazonUK or Clove. U might have to send it to an EU service center for repairs, but as long as u pay shipping, I don't see why LG wouldn't honor it. U might have to fight with AT&T to get LTE, but they should let u bring it onto your account
Thanks for the replies guys.
However I decided to say "screw it" and just went and got a G3, which has no such issues, is much cheaper, and I wouldn't care all that much even if it suddenly died.

Update Problem

Hello All!
I am fairly new to the site, and not too tech savvy, but I'm having some problems with my Verizon LG V10 I bought about 3 months ago.
I bought the unit from eBay for 300 dollars in new condition (a steal if you ask me), and it's been working great, but I have been having issues updating my phone.
I am aware that Marshmallow is out for the V10 on Verizon, yet whenever I click on check for updates, it always says no upgrade is available.
As most of you probably know, Verizon phones are unlocked, and I am using an H20 sim card, putting the phone in international mode. My question is that I'm wondering if that is the problem, or is there something else?
Thanks for your help
I thought all the V10's shipped with Marshmallow.
firemanb72 said:
I thought all the V10's shipped with Marshmallow.
Click to expand...
Click to collapse
They actually don't.
I bought this one off of ebay, and it came with 5.1.1
I even tried the Verizon Software Updater, and thought I had it, only to find out that nothing changed, I really want to get a hold of the battery life optimization in Marshmallow
You won't get Verizon updates on another network or outside North America.
Download the kdz and upgrade it yourself
please provide kdz file working link, nowhere i can find it.

motherboard replacement

dont ask me how but today i burned my internal memory chip in the motherboard, it was real hot like 140-160 degrees F for 15 mins or so
now i need to replace the motherboard and the thing is my phone is h960ay model, its not a common model and its hard to find motherboards for this model. i found some motherboards of the same phone but in a different model
so can i fit not the same model motherboard to my h960ay? (H901 or VS990 motherboard to h960ay?)
pizzadox11 said:
dont ask me how but today i burned my internal memory chip in the motherboard, it was real hot like 140-160 degrees F for 15 mins or so
now i need to replace the motherboard and the thing is my phone is h960ay model, its not a common model and its hard to find motherboards for this model. i found some motherboards of the same phone but in a different model
so can i fit not the same model motherboard to my h960ay? (H901 or VS990 motherboard to h960ay?)
Click to expand...
Click to collapse
yes you can fit all V10 variants motherboard into your V10 chassis. that is not a problem.
Does the logic board have your IMEI/ESN on it? I was thinking about this the other day when I was looking for one for a different phone. And if so that could give you a issue with your carrier unless it's unlocked.
Just a thought.
Sent from my LG-H901 using Tapatalk
Motherboard replacement
Are you replace your motherboard and where you get your motherboard Share a link i also need to purchases the new board my board is brick so no one give me proper solution so i am also changing my motherboard so give me link so i also replace my board . My board is H901 . Made By Korea.
and
you say your Lg v10 variant is H960A so witch model board you replace with your board ?
Thank You.
virajmhatrw said:
Are you replace your motherboard and where you get your motherboard Share a link i also need to purchases the new board my board is brick so no one give me proper solution so i am also changing my motherboard so give me link so i also replace my board . My board is H901 . Made By Korea.
and
you say your Lg v10 variant is H960A so witch model board you replace with your board ?
Thank You.
Click to expand...
Click to collapse
There are V10 unlocked motherboards shipped from China available on eBay.com and aliexpress. They are cheaper on aliexpress. Mine is bricked too after a marshmallow update for h901. My v10 is h901 with vs990 motherboard, which I didn't know about till after it bricked. I am considering buying one of those unlocked motherboards too. I am waiting for someone to confirm if it's advisable buying from these sellers and whether they would directly work after fitting them in my phone chassis without any further updates or tweaks.
Can I replace a single-sim model of a motherboard with a two-sim variant motherboard?
lakybwoy said:
Can I replace a single-sim model of a motherboard with a two-sim variant motherboard?
Click to expand...
Click to collapse
Yes you can
i've just got my motherboard replaced at a non-LG repair shop yesterday and when i got home i realized the memory was actually new - previously i was on android nougat - now this is android oreo and there is no IMEI on it. *#06# shows 2 line of 0 (Dual SIM). when i try to get it to upgrade via LG Bridge, i think it failed due to no valid IMEI and when i tried to do OTA, it says my phone is not activated.
I've tried entering my previous IMEI via hidden menu, and i got the LG bridge to recognize the device and found the nougat update but after it tries to download and update the phone, it failed (at 1%). Does anyone have a solution on how i can get things back together to update back to Nougat?
Thanks!
tony911 said:
i've just got my motherboard replaced at a non-LG repair shop yesterday and when i got home i realized the memory was actually new - previously i was on android nougat - now this is android oreo and there is no IMEI on it. *#06# shows 2 line of 0 (Dual SIM). when i try to get it to upgrade via LG Bridge, i think it failed due to no valid IMEI and when i tried to do OTA, it says my phone is not activated.
I've tried entering my previous IMEI via hidden menu, and i got the LG bridge to recognize the device and found the nougat update but after it tries to download and update the phone, it failed (at 1%). Does anyone have a solution on how i can get things back together to update back to Nougat?
Thanks!
Click to expand...
Click to collapse
There's no Oreo for LG V10, so probably you are saying you are on Marshmallow and now you are on Nougat.
And if there's no IMEI for sure the motherboard is refurbished and soon you will have problems with it, almost every person who buy "new" motherboards or replace them with ebay ones someday will get again bootloops and so on.
use UPPERCUT to try reflash the phone firmware, if this doesnt work then you are screwed.
sun_is_shinning said:
There's no Oreo for LG V10, so probably you are saying you are on Marshmallow and now you are on Nougat.
And if there's no IMEI for sure the motherboard is refurbished and soon you will have problems with it, almost every person who buy "new" motherboards or replace them with ebay ones someday will get again bootloops and so on.
use UPPERCUT to try reflash the phone firmware, if this doesnt work then you are screwed.
Click to expand...
Click to collapse
Thanks, you are right, Marshmallow rom - Android 6. The shop said the board is "new"... not sure if it's refurbished or not, let me give it a try and see where it'll get me, thanks shinning man!
tony911 said:
Thanks, you are right, Marshmallow rom - Android 6. The shop said the board is "new"... not sure if it's refurbished or not, let me give it a try and see where it'll get me, thanks shinning man!
Click to expand...
Click to collapse
install CPU Temp app or something that can monitorize your cpu temperature and be careful, if they dont go higher than 42/45 then you are good.
sun_is_shinning said:
install CPU Temp app or something that can monitorize your cpu temperature and be careful, if they dont go higher than 42/45 then you are good.
Click to expand...
Click to collapse
it did the trick, now it's back on Nougat and seems to be running smoothly, thanks mate!:good:
I changed my Lg V10 motherboard, not my SIM card is not working in the phone. I checked the IMEI number I get 0-04. This was bought from aliexpress can anything be done to rectify this SIM card issue?
sun_is_shinning said:
There's no Oreo for LG V10, so probably you are saying you are on Marshmallow and now you are on Nougat.
And if there's no IMEI for sure the motherboard is refurbished and soon you will have problems with it, almost every person who buy "new" motherboards or replace them with ebay ones someday will get again bootloops and so on.
use UPPERCUT to try reflash the phone firmware, if this doesnt work then you are screwed.
Click to expand...
Click to collapse
So you reckon getting mainboards replaced officially by LG should be exempted from the bootloop issue am I understanding this correct?
skingg said:
So you reckon getting mainboards replaced officially by LG should be exempted from the bootloop issue am I understanding this correct?
Click to expand...
Click to collapse
is not 100% guarantee but a motherboard replaced by LG is more secure to not have bootloop than the ebay sold ones.
Strange is my V10 is still alive after 2 years and 3 months, its my daily driver and i use and abuse from it it never die, im feeling lucky in this wole story.
pricksharp said:
There are V10 unlocked motherboards shipped from China available on eBay.com and aliexpress. They are cheaper on aliexpress. Mine is bricked too after a marshmallow update for h901. My v10 is h901 with vs990 motherboard, which I didn't know about till after it bricked. I am considering buying one of those unlocked motherboards too. I am waiting for someone to confirm if it's advisable buying from these sellers and whether they would directly work after fitting them in my phone chassis without any further updates or tweaks.
Click to expand...
Click to collapse
Hello,
Please I just received a blank lg v10 motherboard and it doesn't come on, just displays battery loading icon when charger is plugged in.
. How do I install an OS?

Multiple Personality V10 -

tl;dr: H962 thinks it's a H961N and doesn't want to update. How to fix?
A couple of months ago my V10 bootlooped. It was a H962 purchased from a grey reseller meaning LG in Australia (where I am) and LG in Taiwan (where the phone was from) both vehemently refused to service the phone. All this was within 6 months of purchasing the phone. This wasn't too surprising, however strangely enough, the grey seller agreed to fix the phone (after constant harassment on my behalf). As the phone was dead, I figured it was worth risking money on postage so I sent it off and after several months (and after more harassment by me) I finally got it back, fixed.
A few months passed and I noticed it wasn't receiving any updates so I dived into the settings and realised that something fishy was going on - the phone reported it was now a H961N - keep in mind I purchased a H962 to begin with.
The software thinks it's H961N however all the branding on the back of the phone says H962. I'd assume they took the guts of a H961N and stuck it into my phone but LG Bridge reports it as a H962 when I try to update (although it fails).
Updating using the update centre does nothing.
Updating using LG Bridge comes up with errors.
Updating using LGUP comes up with errors.
I've tried various versions of KDZ & TOT for both models using various methods and they all spit out errors.
Attempted on both a Windows 10 machine and a macOS machine.
All the latest drivers and software downloaded from LG.
I've tried yelling at the computer, phone and neighbour's cat and nothing works.
(Oh, the reseller refuses to answer any of my emails. Legally they don't need to and they didn't even have to fix the phone to begin with.)
Android security patch level is June 2016 which has me paranoid. Is Russia now watching me eat pizza in bed in my underwear? Are they recording my every move? Does the Kremlin judge my choice of pineapple on aforementioned pizza? I'd like to update to the lastest version possible to help stop all of this... but how?
Unrelated note, thanks to this phone I am no longer a fan of LG. This is the second boot-looped phone I've had and I've had to replace the rear lens cover for getting scratched so easily, replace the speakers for blowing up after a drop from a table onto wood floor (aren't these supposed to be tough) and the phone stopped vibrating (easy fix but I can't be bothered buying the parts as they aren't locally available). I should retire the phone however it's still a tough little beast so I'll keep on going until it refuses to stay alive.
Your phone is refurbished my friend.... Any wrong update and you will get into a bootloop
Problem fixed after some more lengthy digging.
I refused to accept the unhelpful "it's refurbished so it can't be done" answer as it made no sense given the fact that it wasn't on original firmware, suggesting an upgrade was performed prior to it being returned.
For those people in the future wondering, evidently there are 3 versions of H961N (I was under the impression there were 2). The phone wasn't returning the proper version code. Updated with the proper kdz and everything is fine. It still reports it is both H962 and H961N and likely won't ever auto-update.
thatgrumguy said:
Problem fixed after some more lengthy digging.
I refused to accept the unhelpful "it's refurbished so it can't be done" answer as it made no sense given the fact that it wasn't on original firmware, suggesting an upgrade was performed prior to it being returned.
For those people in the future wondering, evidently there are 3 versions of H961N (I was under the impression there were 2). The phone wasn't returning the proper version code. Updated with the proper kdz and everything is fine. It still reports it is both H962 and H961N and likely won't ever auto-update.
Click to expand...
Click to collapse
please provide the link of kdz you downloaded.
jd.21 said:
please provide the link of kdz you downloaded.
Click to expand...
Click to collapse
https://forum.xda-developers.com/lg-v10/general/kdz-download-lollipop-kdz-10c-lg-servers-t3332348

LG Promise experiences

Recently my G6, purchased in September 2017, developed a hardware problem in the power button/fingerprint reader. It's in the second year of warranty through LG Promise. I still like the G6, and since they're now bargain priced at B&H, I decided to buy a new one before returning the old one, planning to warranty the old one and keep it as a spare.
Getting warranty service on the old one was fairly straightforward with a couple of small quirks. Regular LG support doesn't handle it. Instead they transferred me to another number where the person just answered Hello, but she was pretty efficient about taking my information and promised me I would be contacted by email with instructions. Those showed up a day or two later, and after providing them with photos of the defective phone (to prove it wasn't physically damaged) they sent me a prepaid mailing label and shipping instructions, with the promise that once the tracking showed the package en route, they'd send out a replacement. Which they did.
While waiting for that, I went to register my new phone with LG Promise, and that didn't go nearly as well. First I discovered that they're cutting off registrations as of purchase date 06/15/2019. It doesn't say anything on the website about that. Fortunately I had two receipts for the purchase (long story there), and the earlier one was dated just before that. But then the website told me the IMEI was not valid. I contacted them by email for help, and they said they didn't have the phone in their system and I should wait a few days for them to validate it. It's been five days and I'm still waiting for that.
In the meantime, the replacement phone arrived. They sent me a new-in-box unlocked G7. That's actually very nice of them, since it's an upgrade, but I can't root it (no bootloader unlock available from LG) so I really can't use it and am selling it. My wife and I always have the same phone, and I want to stay with the G6 a while longer rather than buy new phones for both of us.
So the experience with LG Promise, and LG phones in general, has been a mixed bag. They seem to have some serious internal communication problems. I had the same IMEI issue when I went to get a bootloader unlock for the new phone, and it took them a week to resolve that. (Regular LG support was no help in that regard; their people are completely unaware that the developer program even exists and told me that LG never provides bootloader unlock and developer.lge.com is a hacker site.) I like the phone itself but I'm not crazy about the support and will probably switch brands next time around.
QUOTE
their people are completely unaware that the developer program even exists and told me that LG never provides bootloader unlock and developer.lge.com is a hacker site.)
UNQUOTE
Till date, they still say the same thing. ROFL

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