3rd party headset - Huawei Mate 10 Questions & Answers

Hi,
I have a Pinnacle P1 that I used with my V20 before I got the Mate 10. Now that I have the Mate 10, when I try to plug the P1 it does not recognize the headset immediately. I had to repeatedly plug in and out the headset on the headphone jack just to have it recognized.
I tried using the stock headset and it works as intended. Is there some way that I can make use of the P1 since I got the cable with mic and control and the stock is not good IMO.
Thanks!

Related

sk17i mini pro - remote control earphones?

Do you guys know of any in-line remote control earphones that work with the mini pro?
I've been searching the internet and apparently, the mini pro has a non-standard 3.5 jack. If you plug some regular earphones in the socket or use the pre-packaged earphones in another device the sound gets distorted.
I've been using the earphones that came pre-packaged with the phone but they're really tatty and worn out now. And they only have 1 button. (I know there are apps that can rewind/fastforward etc based on how many times you press the button, but I'd like more control.
So which models should I go for? You'd think that you'd be safe buying any Sony earphones, but even they aren't 100% compatible with the mini pro. Failing that, is there some kind of adapter I could use?
daaabs said:
I've been searching the internet and apparently, the mini pro has a non-standard 3.5 jack. If you plug some regular earphones in the socket or use the pre-packaged earphones in another device the sound gets distorted.
Click to expand...
Click to collapse
It's a standard 3.5 jack in the mini pro, no distortion with other headphones. Which means you should be able to use any standard pair of remote control headphones.
I don't use volume control headphones, but I sure don't use the junkphones sony provided with the phone, no problems whatsoever.
Not quite the same but bluetooth adapters have buttons (like the mw600)
Thanks but I listen to music a lot on my phone and I can't spare the battery life.
It's definitely a non-standard 3.5mm jack on my mini pro. I know because I've tried other earphones with it and the sound is distorted. Similarly, I've tried the pre-packaged earphones in other devices and there is hardly any treble at all unless I hold down the mic button.
Has anyone got their XMP working with a remote-control headset?
any headphone will work, its a standard 3,5mm jack, im using a brainwavz headphone and works perfectly
Battery lasts longer when using a bluetooth like the mw600 for playing music through headphones
as the adapter is the amp (The headphones plug into it) Also the headphone jack on the phone is a standard!
DK71 said:
Battery lasts longer when using a bluetooth like the mw600 for playing music through headphones
as the adapter is the amp (The headphones plug into it) Also the headphone jack on the phone is a standard!
Click to expand...
Click to collapse
Are you seriously saying that having the bluetooth constantly switched-on and paired to the earphones gives a BETTER battery life? That's probably the most ridiculous thing I've ever heard. The amps inside earphones are tiny and hardly draw any power at all. If we were talking about big home theater speakers then you'd probably be right.
And it's definitely not a standard 3.5mm jack. Like I say, I've tried normal earphones in the mini pro and I've tried the earphones that came with the mini pro in other devices and the sound is totally distorted. I have to keep the answer call button constantly pressed down to get a decent sound out of them, which isn't practical.
So does anybody know which wired, remote-control earphones WILL work with the mini pro?
Afaik android doesn't support the separate play, pause, stop, next button for controlling music.
I had the wh-701 earphone which came default with nokia n8. It got the remote control for music but none of the buttons ever work with my lww, and i doubt it ever will, its android limitation.
an0nym0us_ said:
Afaik android doesn't support the separate play, pause, stop, next button for controlling music.
I had the wh-701 earphone which came default with nokia n8. It got the remote control for music but none of the buttons ever work with my lww, and i doubt it ever will, its android limitation.
Click to expand...
Click to collapse
So... It's an Android limitation the fact that some earphones with remote contol buttons doesn't work... That kinda sucks :/
daaabs said:
Are you seriously saying that having the bluetooth constantly switched-on and paired to the earphones gives a BETTER battery life? That's probably the most ridiculous thing I've ever heard. The amps inside earphones are tiny and hardly draw any power at all. If we were talking about big home theater speakers then you'd probably be right.
And it's definitely not a standard 3.5mm jack. Like I say, I've tried normal earphones in the mini pro and I've tried the earphones that came with the mini pro in other devices and the sound is totally distorted. I have to keep the answer call button constantly pressed down to get a decent sound out of them, which isn't practical.
Click to expand...
Click to collapse
Firstly the phones battery lasts longer when playing music through bluetooth adaper thats powering the headphones
like the mw600 to headphones Vs playing music directly to headphones plugged into the phone.
Ive used the adapter on a few different phones!
For the last time I will repeat these words. The Mini pro has a 3.5mm jack.
Read & learn http://en.wikipedia.org/wiki/Headphones

Headphones Not Working?

I recently purchased a pair of Xiaomi Piston earbuds. They work perfectly on my computers and other Android phone, but do not work at all on my Z2. When you plug them in, audio will play from the phone speakers as though no earbuds are plugged in. I have other earbuds I use with my Z2 that work perfectly.
Anyone have any tips? Thanks!

[Q] Problem with headphones ?

Hello friends,
I recently bought an Xperia Z2 Tablet wich I love but there are sound issues I think :
When I plug my Sony headphones + mic everything works great. But when I plug in others headsets with mic such as Xiaomi Piston they are not recognised and sound still comes out from the speakers. (Everything is fine on my computer & Xperia Z then it is not a headphone problem).
I read it had been fixed on a previous update by Sony but I'm on the last one possible : 17.1.1.A.0.402 and it is still buggy.
Is that normal/a known bug ?
Thank you !
Angeal Hewley said:
Hello friends,
I recently bought an Xperia Z2 Tablet wich I love but there are sound issues I think :
When I plug my Sony headphones + mic everything works great. But when I plug in others headsets with mic such as Xiaomi Piston they are not recognised and sound still comes out from the speakers. (Everything is fine on my computer & Xperia Z then it is not a headphone problem).
I read it had been fixed on a previous update by Sony but I'm on the last one possible : 17.1.1.A.0.402 and it is still buggy.
Is that normal/a known bug ?
Thank you !
Click to expand...
Click to collapse
I have never experienced problems with headphones, it must be something to do with the new ac jacks, I had an xperia s three years ago with a similar problem, I have to either hold vol up or vol down while connecting the headphone for it to be recognised.... Maybe your solution is something similar
I have tried more headphones with mic & they are now working, even the previous ones which did not are now all ok. But Xiaomi headphones are still not playing the music, may be it will come someday...
I tried to plug with the volume key as you said but nothing happened. Thanks for the reply.
For the ones with the same problem : I used a bit soundabout (find it on play store), may be it triggered something I don't know...
One last thing which I have heard about is plug in your headphones then hold down the power button for a few secs worth a try
meteor999 said:
One last thing which I have heard about is plug in your headphones then hold down the power button for a few secs worth a try
Click to expand...
Click to collapse
Tried it but it's done nothing
That's fine I'll let it just the way it is & plug other headphones instead, thanks again for your help !
For what it's worth, I'm also experiencing problems with this audio jack unique to the noise cancelling headset, the sound will only come from the left ear bud unless you wiggle the headphones inside the audio jack.
I know it's not the same issue you're experiencing but I defiantly think the 5 pin 3.5mm audio jack is to blame.

Mate 10 pro-headphone audio not working

Mate 10 pro was functioning normally for a couple of months before it suddenly stopped playing audio from that USB cable to headphone dongle. Whenever headphones are connected, the phone still plays audio from the phones speaker system. For some reason the phone does not register the fact that the headphones are connected to it and the headphone icon does not pop up. I've tried factory resetting the phone and cleaning out the port but the problem is still there leading me to believe that this is a software issue.
Anyone else experiencing this or has fixed this?
Hi. I'm also using mate 10 pro and same thing happened to me. It suddenly stopped working. I was given 2 headphones when i bought it but it wont recognize both. I thought it was the jack, so i tried the other headphone and still the same. It's not a port issue because phone works just fine if i connect it to my laptop.
It also started overheating and won't charge when using the original charger but works if I connect the cord to my samsung charger (this is why im sure its not the port). The battery started draining faster as well. It as working great before that. I already uninstalled some apps, run virus scan, optimise, check audio settings, check cords...
This all started happening at the same time and i don't know if anyone else is having the problem.
m8pro said:
Hi. I'm also using mate 10 pro and same thing happened to me. It suddenly stopped working. I was given 2 headphones when i bought it but it wont recognize both. I thought it was the jack, so i tried the other headphone and still the same. It's not a port issue because phone works just fine if i connect it to my laptop.
It also started overheating and won't charge when using the original charger but works if I connect the cord to my samsung charger (this is why im sure its not the port). The battery started draining faster as well. It as working great before that. I already uninstalled some apps, run virus scan, optimise, check audio settings, check cords...
This all started happening at the same time and i don't know if anyone else is having the problem.
Click to expand...
Click to collapse
I had the exact same problem as you have described with my mate 10 pro. I also tried what you already have, but I didn't manage to fix it. The only thing I did not test was to flash another rom, or reflash stock, but at that time I didn't know of any others with the same problem.
I gave up and sent the phone to service where they replaced the motherboard and a flex cable (cable between the motherboard and the USB-port). Im still not sure if this is a hardware or software problem.
In my situation, I always heard a crackling sound before the music stopped, but everything was normal afterwards and this happened about approximately 8 times in a period of 2 weeks, until the last time when the music stopped and the phone experienced som sort of kernel panic and restarted. After that my phone did not recognize headphones, got hot and would not charge.
The thing is that I have experienced this one after the hardware replacement, but it did not restart and kept functioning as normal as before where I just have to start the music again, but I'm afraid that this will happen again after a couple of times.
Did you manage to find a solution?
Solved!
Solved the issue. It's a software issue. I found that when excessively used the device must go into a safe mode and stops the reverse type C from functioning. All I did was put the earphones provided with in and forcibly restarted device by holding power button for more than 10 seconds. Hope this helped!
xXTAURUSXx said:
Solved the issue. It's a software issue. I found that when excessively used the device must go into a safe mode and stops the reverse type C from functioning. All I did was put the earphones provided with in and forcibly restarted device by holding power button for more than 10 seconds. Hope this helped!
Click to expand...
Click to collapse
This is so good news! Thank you! If this happens again, I know what to do
xXTAURUSXx said:
Solved the issue. It's a software issue. I found that when excessively used the device must go into a safe mode and stops the reverse type C from functioning. All I did was put the earphones provided with in and forcibly restarted device by holding power button for more than 10 seconds. Hope this helped!
Click to expand...
Click to collapse
unfortunately it's not. Today afternoon suddenly stopped. Phone is charging but not detect any headphone, even original usb-c headphone.
Not every problem is the same. Mine was a software issue. Yours may be different
So I have this problem and I have done some testing with 2 phones
Phone 1 - Mate 10 Pro Dual Sim (BLA-L29)
Phone 2 - P9 PLUS (VIE-L09)
Headphones are
Set 1 - standard USB type-c headphones (standard/original with the Mate 10 Pro)
Set 2 - standard 3.5mm jack headphones (standard/original with P9 Plus)
PLUS
usb type-c to 3.5mm jack adapter (accessory that came with Mate 10 Pro)
<><><><><><><><><><><><><><><><><><>
Scenario 1
Connect headphones set 1 to Mate 10 Pro
Result: audio from device speakers only, nothing through headset
+
Notification saying "Supplying power to connected device over USB" and after tapping the notification setting screen states "Use USB for" - 5 options available and "Reverse Charging" is selected by default. No options available suggesting use as audio device.
Scenario 2
Connect headphones set 1 to P9 Plus
Result: audio through headphones
Scenario 3
Connect headphones set 2 to adapter to Mate 10 pro
Result: audio through headphones
Scenario 4
Connect headphones set 2 to P9 Plus
Result: audio through headphones
Scenario 5
Connect headphones set 2 to to adapter to P9 Plus
Result: audio through headphones
<><><><><><><><><><><><><><><><><><>
So as it stands, this makes no sense at all.
I think I have tried all the potential combinations and I'm at a loss why headphones set 1 doesn't work on Mate 10 Pro but headphones set 1 works with P9 Plus
kiwiclasher said:
So I have this problem and I have done some testing with 2 phones
Phone 1 - Mate 10 Pro Dual Sim (BLA-L29)
Phone 2 - P9 PLUS (VIE-L09)
Headphones are
Set 1 - standard USB type-c headphones (standard/original with the Mate 10 Pro)
Set 2 - standard 3.5mm jack headphones (standard/original with P9 Plus)
PLUS
usb type-c to 3.5mm jack adapter (accessory that came with Mate 10 Pro)
<><><><><><><><><><><><><><><><><><>
Scenario 1
Connect headphones set 1 to Mate 10 Pro
Result: audio from device speakers only, nothing through headset
+
Notification saying "Supplying power to connected device over USB" and after tapping the notification setting screen states "Use USB for" - 5 options available and "Reverse Charging" is selected by default. No options available suggesting use as audio device.
Scenario 2
Connect headphones set 1 to P9 Plus
Result: audio through headphones
Scenario 3
Connect headphones set 2 to adapter to Mate 10 pro
Result: audio through headphones
Scenario 4
Connect headphones set 2 to P9 Plus
Result: audio through headphones
Scenario 5
Connect headphones set 2 to to adapter to P9 Plus
Result: audio through headphones
<><><><><><><><><><><><><><><><><><>
So as it stands, this makes no sense at all.
I think I have tried all the potential combinations and I'm at a loss why headphones set 1 doesn't work on Mate 10 Pro but headphones set 1 works with P9 Plus
Click to expand...
Click to collapse
I have identical issue as yours. Me too see have seen the Supplying power to connected etc... Have you found the solution? What did you do?
Started happening to me this morning. I've had this phone for one week ffs - and only used the usb-c to jack dongle 3 times
I saw that a lot of people have this issue with the Pixel 2 too, and apparently only since the January security update. Might be interesting to try this out with the december patch and then with the january one?
Edit: Tried the included headphones and they work. Whereas the dongle seems to move a bit in the port, but even if I push on it it's not recognized. Wish I had another USB-C phone to try the adapter with.
I talked to support and the options they gave me are to send back my phone to the nearest repair centre (at my own cost, just for an adapter), or to see with Amazon (where I bought the phone), or to try to get it repaired somewhere close. No way they would send me another adapter, even if it costs them 10 cents to produce I'm sure (ok, 12 cents if there's a DAC inside).
I knew the build quality looked cheap but I didn't expect it to die after 3 uses.
I guess I'll buy a USB-C to USB-A adapter and buy an Audioquest DragonFly too. That way I'll have good sound.
Yes, just same as urs. I have done factory reset but same story.
shah7 said:
Yes, just same as urs. I have done factory reset but same story.
Click to expand...
Click to collapse
I've got the same problem. And charging from the genuine charger doesn't work. Supercharging doesn't work either. Hope this gets fixed ASAP
shah7 said:
Yes, just same as urs. I have done factory reset but same story.
Click to expand...
Click to collapse
xXTAURUSXx said:
Solved the issue. It's a software issue. I found that when excessively used the device must go into a safe mode and stops the reverse type C from functioning. All I did was put the earphones provided with in and forcibly restarted device by holding power button for more than 10 seconds. Hope this helped!
Click to expand...
Click to collapse
Hi, I've got the same problem as any of them eith a slight variation. I can't connect to my computer. Please give a more detailed instruction. I really need this fix. I don't know if I will send my phone to service or to wait for the next update. Please. We need every help we can get. Thankyou in advance
Same issue
I have the same issue .. Huawei Mate 10 Pro .. original headphone not working ... no fast charge .. and not recognized by the computer .. did you find any fix guys?
I ended up buying a USB-C to micro USB cable (from CableCreation on Amazon) and a SMSL X4 (DAC + Headphone amp) and for 50€ I can now use my headset again, with an even better sound quality and louder. And I can also plug it into my PC.
Got instantly recognized by my phone so no issues there. If you have 50€ and your usb-c/jack adapter doesn't work I highly recommend doing it.
Any solution?
kiwiclasher said:
So I have this problem and I have done some testing with 2 phones
Phone 1 - Mate 10 Pro Dual Sim (BLA-L29)
Phone 2 - P9 PLUS (VIE-L09)
Headphones are
Set 1 - standard USB type-c headphones (standard/original with the Mate 10 Pro)
Set 2 - standard 3.5mm jack headphones (standard/original with P9 Plus)
PLUS
usb type-c to 3.5mm jack adapter (accessory that came with Mate 10 Pro)
<><><><><><><><><><><><><><><><><><>
Scenario 1
Connect headphones set 1 to Mate 10 Pro
Result: audio from device speakers only, nothing through headset
+
Notification saying "Supplying power to connected device over USB" and after tapping the notification setting screen states "Use USB for" - 5 options available and "Reverse Charging" is selected by default. No options available suggesting use as audio device.
Scenario 2
Connect headphones set 1 to P9 Plus
Result: audio through headphones
Scenario 3
Connect headphones set 2 to adapter to Mate 10 pro
Result: audio through headphones
Scenario 4
Connect headphones set 2 to P9 Plus
Result: audio through headphones
Scenario 5
Connect headphones set 2 to to adapter to P9 Plus
Result: audio through headphones
<><><><><><><><><><><><><><><><><><>
So as it stands, this makes no sense at all.
I think I have tried all the potential combinations and I'm at a loss why headphones set 1 doesn't work on Mate 10 Pro but headphones set 1 works with P9 Plus
Click to expand...
Click to collapse
Any solution? my mate 10 pro happen same like you. already factory reset. still same problem.
I've got the same problem. Went to a HUAWEI Service Center today and they told me they've seen this before and need to replace the board containing the speaker, MIC and USB connector. Waiting for the parts to arrive now...
Same thing happened to me, but my original charger still works and still fast charges. I tried to use original earphones and a few different types of USB earphones but none of them are being recognised??? Sending my phone off to be looked at tomorrow, let you know how it goes.
Powellie said:
Same thing happened to me, but my original charger still works and still fast charges. I tried to use original earphones and a few different types of USB earphones but none of them are being recognised??? Sending my phone off to be looked at tomorrow, let you know how it goes.
Click to expand...
Click to collapse
Same thing happened to my headphone jack week after got the phone. I had to fight tooth and nail but managed to get a brand new handset sent out as was still under 1 month so retailer had to exchange for new
No solution
Qasim_mh said:
I have the same issue .. Huawei Mate 10 Pro .. original headphone not working ... no fast charge .. and not recognized by the computer .. did you find any fix guys?
Click to expand...
Click to collapse
Please guys does any of you have a solution to this problem? After it forced restart yesterday the type C to headphone jack adaptor isn't working and also the super charger that comes with the box, it shows the charging sign but the battery percent isn't going up. I tried using a normal apple charger it works but charges really slowly.

Headphones not working

Hey all!
I have a Huawei P20 lite and when I plug in my Logitech G231 Prodigy it doesn't recognise it and just uses the speakers. If I use a different headphone it works fine, but I really don't like these cheap things. I've heard about some app called SoundAbout, but it's not compatible with android 8. Also, the headphone works fine in my laptop + old phone & used to work on my P20 lite (which is a month old) but since today it's just not detected. Can anyone please help me out on this?

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